PBX Licensing and Activation - Admin guide

Other related documents:

Understanding Per User Licensing

Wildix currently offers Per User licensing. It means that you can add as many users of each profile as you need and add more users whenever you need. You pay per user / per period of time. 

Here are the steps to activate a Per User PBX:

1. Choose the platform: Hardware, Virtual, Cloud
2. Choose the recurrent payment cycle: Monthly / Yearly / 5 years / Lifetime (lifetime is not available for Cloud)
3. Choose the number of users of each Profile: Basic / Essential / Business / Premium / Wizyconf Room / Wizywebinar / Service

Example: you need 10 users with basic phone services (fax machines, unattended phones, doorphones), 30 users with access to Collaboration and only 5 users with access to CDR-View. You activate 10 PBX-BASIC users, 30 UC-ESSENTIAL users and 5 UC-PREMIUM users. At any moment, you can add more users of any type.

Details on each user profile: https://www.wildix.com/licensing/.

Per User licensing is available for any PBX type:

• Hardware

• Virtual

• Cloud

PBX Activation

Step 1. Add a new Per User PBX in Salesforce Partner Community

Proceed as follows:

1. Connect to your Partner Community at www.bewildix.com using your credentials

2. Open the necessary Project or create a new one (see details how to create a Project in Salesforce Partner Community Guide)

   To quickly and easily create an Account, Contact and Project (the items necessary to proceed with Quote and Order creation), you can use the New Fast Pipeline option:

   

   On the first screen that opens, fill out the following data:

   • Company Name: name of the Company
   • Email: email address
   • Phone: phone number of the Customer
   • Salutation: choose how to turn to the Customer
   • First Name: Customer first name
   • Last Name: Customer last name 
     
   
   On the next window, provide Sales project information:
   • Interested Solution: preferred solution(s)
   • Opportunity Type: choose if it is a New business or business existing not with Wildix
   • Product of Interest: product you are interested in (x-bees/ x-hoppers/ Collaboration)
   • Total Users: total number of users
   • Close Date: estimated date of closing the Project
   • Notes: add notes if required
   
   
   When you click Next, the relevant three records are created in Partner Community: Account, Contact, and Project. 
   
   

3. On the Project page, click Create Quote to proceed with generating a Quote:
   
   
   

   Note: For detailed instructions about Quote creation, check out the guide How to Create Quote and Confirm Order in Salesforce Partner Community. 

   
   

4. Fill out the General Questions section of the Quote:
   1. Expected Implementation Date: select the date when the project starts (when all licenses get activated, etc.). By default, today's date is displayed. 
   2. Billing Frequency: depending on the product of interest chosen (Collaboration, x-bees, or x-hoppers), there are relevant billing frequency options available.
   3. Commitment: enabling this option, you commit to keep the PBX up and running for 3 or 5 years (depending on your choice), without possibility to make changes to the service. The discount of 15% (for 3-year Commitment) or 20% (for 5-year Commitment) is added to the existing licenses after renewal.
      You can add any Service to the PBX under Commitment (Licenses, CLASSOUND or HWaaS) - in this case, billing is applied from the order date (not Commitment start date). It is not allowed to remove any service (License, CLASSOUND or HWaaS) from the PBX under "Commitment" till the end of the Commitment date. If you want to upgrade licenses on PBX under the Commitment, a request to Customer Care should be submitted. See more information on Customer Care FAQ page.
   4. Product of interest (read-only field): the product you’ve previously chosen for your project. You can select licenses and devices for the chosen product.
   5. Additional Configuration: here you have the following options:
      

      • CDS (Company data storage): CDS is a part of AI+Data Boost Bundles, it allows choosing the preferred CDS Bundle. For more details, check the pages: AI+Data Boost Bundles Overview, Company Data Storage Flow. Storage license is also required if you want to increase data storage duration for Cloud Analytics (CDR-View 2.0). Read more in Rotation Policy for Cloud Analytics.

        Note: Starting from July 1 2021 onward, all PBXs will get a dynamic IP address by default. If you need to reserve static IP for your Cloud PBX, there are several options:

        • Switch to CLASSOUND to provide a more modern service
        • Ask your provider to switch from the IP-based authentication to the password/login one
        • Buy the storage (If you have previously purchased an extra storage, the IP is reserved)
      • Additional Items: these include additional PBX, Phones, Headsets, W-AIR, Networking, Conference, Media gateways, Power supplies - anything you would like to add outside of the bundle.
        
      • Licenses Upgrade: here you can get x-caracal, Wizywebinar, Wizyconf, MS-PhoneSystem license (read the section Licences Ugrade below in this document for more details)
      • CLASSOUND: lets to order New DID, Full Porting, Outbound Only, New Free Phone

      • Miscellaneous items: includes such services as Hardware, Software, Installation, Maintenance, Internet Connection
        
        

5. In the Company Data Storage Bundle section, select the preferred CDS option:
   
   
   For more details, check the page: Company Data Storage Flow.
   

6. In the section License Bundle, choose activation date and Licenses Type:
   
   
   The licenses list is displayed according to the product of interest chosen:
   

   • Collaboration: check the licensing options on this page https://www.wildix.com/licensing/
   • x-bees: check the licensing options here: x-bees Admin Guide
   • x-hoppers: view licensing options on this page https://x-hoppers.atlassian.net/wiki/x/AQAt
7. After choosing license type, select the number of users for the chosen license type and bundle add ons if required:
   

   Bundle add-ons:

   • Phones (Start, WorkForce, Vision, SuperVision, etc.)
   • Headsets (DuoLED, MonoLED, DuoLED-BT, MonoLED-BT, etc.)
   • W-AIR (WAIR-Basic, WAIR-Office, WAIR-LifeSaver, etc.) 

   
   

   Notes: All the added items are displayed in the Products Summary. Quantity of each item corresponds to the number of users in Bundle section. If you want the quantity of devices to be different from the number of licenses in the bundle, you can add the necessary items via the Additional Items section.

   
   To add another license type, click the + button:
   
   
   One more License Bundle tab appears where you can choose another license type, number of users and bundle add ons:
   
   

8. Fill out Licenses Upgrade section, where you can get x-caracal, Wizywebinar, Wizyconf, MS-PhoneSystem license:

   Note: The section is displayed only if the relevant item is selected in Additional Configuration field of the General Questions. 

   1. Select the Activation date
   2. x-caracal: tick the option to activate x-caracal ACD stats service on this PBX. Important: make sure you add at least 10 Business/ Premium + 1 Premium licenses on this PBX to be able to activate x-caracal. More information on how to activate x-caracal on the WMS side: x-caracal documentation. Important: x-caracal is supported only on Cloud or Virtual PBXs, Hardware PBXs are not supported. Make sure you have the min. required WMS version
   3. Wizywebinar: indicate if you need Wizywebinar license. If positive, fill out the below field:
      Wizywebinar Licenses Quantity: enter the preferred number of licenses
   4. MS-PhoneSystem: this is an extension of the teams4Wildix (integration of Microsoft Teams with Wildix PBX). It requires the CLASSOUND service to be activated on the PBX.
      Important: Make sure you have the min. required WMS version
      
      
      
9. Fill out other sections of the Quote (e.g. Additional items, CLASSOUND, selected in the General Questions -> Additional Configuration items). For detailed instruction, check out the guide How to Create Quote and Confirm Order in Salesforce Partner Community.

10. When you are ready to save your quote, click Save to draft(1) -> Save & Make Primary(2):
    
    

    Note:

    • When clicking Save & Make Primary button, the quote is synced with Salesforce. No syncing with Salesforce occurs if you click just Save. 
    • Only a Quote that has been made Primary, can be converted to an Order.

    
    

11. Then, you need to create Order from the Quote. For this, in Salesforce Partner Community go to the Quote page and click on the status Accepted:

    Click Mark as Current Status:
    
    

    The status is successfully changed:
    
    
    Once you mark Accepted quote status as Complete, the Quote is converted into Order and is available on the Order page.
    
    

12. Go to the Order page and click Confirm Order to proceed with the Order confirmation:
     
    
    

    Note: In case you've ordered CLASSOUND, Confirm Order button may be inactive, as you need to finalize CLASSOUND order first:

    

    On the screen that pops up, fill out the necessary fields (e.g. Contact, address, etc.), depending on the CLASSOUND service chosen (for more details about CLASSOUND order, check out the guide CLASSOUND Activation Request) and click Next:

    

    
    

    On the screen that pops up you need to fill out the following information:

    1) Choose the number of Service Licenses: 
    
    

    Note: Service Licenses can be assigned to Park Orbit users and any other virtual users who do not need SIP registration. Service Licences are free of charge. 

    
    2) Enter Master PBX DNS name – the PBX domain name by which your PBX is accessible via the browser. in the example provided below, the PBX can be accessed by URL https://wildix-test2.wildixin.com. Click Validate DNS to check if the provided DNS Name is available: 

    
    

    Note: The following characters are allowed: small letters, symbol “-”, numbers. Uppercase letters and all symbols other than “-” are not supported in the PBX DNS Name.

    
    3) Select Master PBX model (WPBX-CLOUD for Cloud / WPBX-VM/HW for Virtual or Hardware PBX):
    
    
    In case of Cloud PBX, you also need to select PBX datacenter region:
    
    
    4) Choose if you want to create WMS Network:
    
    
    In case you've activated WMS Network option, fill out Client PBX(s) data (DNS name, type and region):
    
    
    To add or delete Client PBX, click on the + or - buttons correspondingly:
    
    
    5) Then, you can select CAPEX items that should be delivered from Wildix. On the next screen, you can see the list of items and the Activation Date. The activation date corresponds to the PBX activation date as the earliest license start date.
    
    
    If you change a licence start date for a later date, it gets automatically applied to all items:
    
    
    

    You need to select when you want to activate the PBX. You have the following options:

    
    a) If the start date is more than 14 days from the order date:

    • I need the system up and running, and ready for configuration on the start date.

    • I need the system up and running, ready for configuration 14 days before the start date and I commit to keep it for at least 6 months. The start date can not be changed. Two weeks will be free of charge but with MRR gained.

    

    
    b) If the start date is less than 14 days from the order date:

    • I need the system up and running, and ready for configuration on the start date.
    • I need the system up and running today and I commit to keep it for at least 6 months. The start date can not be changed. Period till the start date is free of charge but with MRR gained.

    
    

    You need to select one of the options before you can proceed. Once the necessary option is ticked off, click Next. 

    6) On the next screen, you need to fill out the Shipping address and choose the address type (End User Address, Partner Address, Reseller Address). Confirm the Shipping address is correct:

    
    7) Once completed, click Next.

    Click OK on the pop-up screen that appears to confirm the order:

    

    Once order status successfully changed, the first step of the order flow turns green:
    
    
    

Step 2. Activate PBX from WMS 

Proceed as follows:

• Connect to PBX via HTTPS to access WMS using credentials admin : wildix

• Change admin user password:

• Select admin user and click Set passwords

• Generate or create a new WEB password, click Ok

• Upgrade WMS to the latest stable release

• go to WMS -> Tools and utilities -> Upgrade

• In case there is a new version available, click Perform Upgrade 

• Copy PBX key from WMP:

  Only for Virtual and Hardware PBXs. Cloud PBXs are activated automatically (wait for approximately 3 minutes after completing Step 1).

  
  

• go to Customers tab, select your company, then select the PBX that you have created (Step 1), optional: click Options button (Three dots) and select Edit

• click the Copy icon (Copy PBX key to clipboard):

• Insert the PBX key on WMS side:

• Open WMS -> Tools and utilities -> Activation / Licenses

• In the License actions section, paste the PBX key copied on the previous step into the PBX Key field:
  
  
  

• Once entered, click Activate:
  
  
  

Your PBX is now activated:

Assign correct license type to each user 

After you have purchased the licenses in Salesforce Partner Community and activated the PBX, please follow WMS Start Guide to configure the system and add users. 

This chapter explains how to assign the license type to each user. 

About license types

General recommendations regarding assigning license types to different types of users:

For Collaboration:

• UC-Basic:
  • unattended phones
  • fax machines
  • door phones
  • hotel rooms
  • users who need only telephony features without chat and presence
  • call group manager dummy user (more information: How to set up the Call Group notifications manager feature)
• UC-Essential:
  • users who need access to Collaboration
  • users who need access to Wildix mobile apps
  • users who need presence and chat features on supported Wildix devices
• UC-Business:
  • users who need to be able to create Wizyconf conference rooms in Collaboration (everyone can participate in video conferences, but only users with at least a Business license can create new rooms) 
  • users who need to be contacted via Kite
  • users who use WebAPI and TAPI integrations
  • users who need to be monitored via x-caracal (provided, x-caracal service is activated on the PBX)
  • users who need access to the Wizywebinar platform (additionally, Wizywebinar license must be assigned to this user for this PBX)
• UC-Premium:
  • one license per system is enough for WBI services (2 hours of service per one license) 
    • for Voicemail Transcription to email, one license is necessary for each user who needs access to the service 
  • one license per system is enough for Fias and ESPA monitor integrations
  • one license is necessary for each user who needs access to CDR-View
  • one license is necessary for each user who needs access to x-caracal (provided, x-caracal service is activated on the PBX)
  • one license is necessary for each user who needs to manage Call groups (dynamically add or delete members) via WebAPI Wallboard

For x-bees:

• x-bees Device:
  • unattended phones
  • W-AIR handset users 
  • users who need only telephony features without chat and presence
• x-bees Basic:
  • users who need access to x-bees
  • users who need access to x-bees mobile apps
  • users who need presence and chat features on supported Wildix devices
  • staff that doesn't deal with customers
• x-bees Standard:
  • users who need to be contacted via personal contact-me links (chat and scheduler)
  • users who interact with customers 
  • users who need to use CRM integrations (Salesforce, HubSpot etc)
• x-bees SuperBee:
  • users who need to access Live dashboard and Analytics
  • users who need to set up website widgets

See detailed licenses description in the document x-bees Admin Guide

For x-hoppers:

• x-hoppers Device:
  • SIP devices only
• x-hoppers-BackOffice:
  • staff that doesn't deal with customers
  • users who need access to internal chat and conferencing features

• x-hoppers-HelperHopper:
  

  Note: To users with x-hoppers-HelperHopper license, assign x-hoppers-SalesFloorHopper license in WMS.

  • users that interact with customers 
  • users who need to use integrations
  • users who need to use personal contact-me link, meeting scheduler, and website widget
• x-hoppers-SalesFloorHopper:
  • users that interact with customers
  • users who need to use integrations
  • users who need to use personal contact-me link, meeting scheduler, and website widget
  • agents who use DECT headset

• x-hoppers-SalesFloorHopper + AI:
  

  Note: To users with x-hoppers-SalesFloorHopper + AI license, assign x-hoppers-SalesFloorHopper license in WMS.

  • users who need access to AI prompts feature
  • agents who use DECT headset
• x-hoppers-SuperHopper + AI:
  • users who need access to AI prompts 
  • users who need access to Wallboard and Analytics
  • users who don't need DECT headset and internal broadcast channel

See detailed licenses description in the document x-hoppers Admin Guide

Other:

• Wizyconf Room (one license for each Wizyconf Hardware conference station):

  • a Wizyconf hardware station must be assigned to a dummy (virtual) user of the system and this user must be assigned a Wizyconf Room license to be able to participate in video conferences
    

• Wizywebinar:
  • one license for each user who needs to have access to Wizywebinar platform and set up webinars. 
  • NOTE: need to open a Customer Care ticket to assign this license to the contact in Salesforce Partner Community. In WMS it is necessary to make sure that the user's email is the same one indicated in SFPC Contacts and the user has at least a Business license: Wizywebinar User Guide
• Service: (free of charge, doesn't support SIP registration, any login permissions (Collaboration/ WMS)
  • park orbits 
  • virtual users created for call forwarding purposes (without login to Collaboration/ any device) in Dialplan
  • virtual users used for Identities feature (without login to Collaboration/ any device) to replace a real user's number
• x-caracal:
  • x-caracal is Wildix's light and agile ACD stats solution, fully integrated into the communication system: x-caracal documentation
  • one license per system (the license is not assigned to any particular user)
  • only users with at least a Business license can be monitored with x-caracal
  • only users with Premium license can access x-caracal
• MS-PhoneSystem:
  • this is an option within teams4Wildix (integration of Microsoft Teams with Wildix PBX) that enables users to place and receive calls not only from the Collaboration tab inside Teams, but also from Teams dialpad (Calls tab)
  • one license per system (the license is not assigned to any particular user)
  • NOTE: this option requires additional Microsoft 365 licenses, please refer to teams4Wildix Documentation for more details

For more details, please refer to the page https://www.wildix.com/licensing/.

License usage exceeded

In case the number of licenses used was exceeded, users do not lose access to any functionality, but the system administrator is informed:

• notification is displayed in red in WMS telling the system administrator that the number of licenses was exceeded and missing licenses will be billed automatically:
  
  

  
• notification via email is sent to the system administrator each day at 10 a.m.:
  
  
  

You can also check the number of licenses bought and used in WMS ->  Tools and utilities -> Activation / Licenses -> License usage section:

Assigning license type to each user

You need to manually assign the correct license type to each user.

Restrictions and privileges of each license type (Basic, Essential, Business, Premium, etc.) are applied only after you assign the correct license type to each user. 

You can assign the correct type of license to each user in WMS -> Users:

1. Select one or multiple users and click Edit

2. Scroll down to the field License type and select the type of the License type from the drop-down list:
   
   

   
3. Click Ok to apply the changes

Changes to the license - upgrade, downgrade, increase, decrease, change the term, increase storage

It is possible to increase/ decrease the number of accounts any time using Change Order functionality in Salesforce Partner Community:      

1. Log in to your Salesforce Partner Community -> click Change Order on the Home page:
   
   
   

2. Choose the Account Name and click Next: 

   

   Note: Change Order option is available for active accounts (accounts with confirmed order). 

3. A new project is automatically created, with "Change Order" added to the project title:
   
   
   
4. Then, to make changes to the existing order, click Create Quote:
    
5. The current quote opens, in which you can apply such changes as:
   
   
   • Change the term of the license:

     To change the expiration period, edit the value in Billing Frequency field:
     
     
     

   • Increase/ decrease the number of licenses:
     
     Navigate to the Active Subscriptions section -> find the necessary license field -> change the number in the Quantity column using the + / - buttons:  
     
     
   • Remove licenses:
     
     If you need to remove a license, select the necessary row and click Remove selected rows at the top of the table:
     
     
   • Add new license type:
     
     In case you need to add licenses of another license type (e.g. there are Essential and Business, but you also need Premium licenses), procceed to the License Bundle section, set activation date (by default, it is today's date) and choose the necessary licenses in License Type field:
     
     
     
     

   • Increase Storage (Cloud PBX):
     

     By default you have 5 GB of Company Data Storage is available on a Cloud PBX. You can increase the storage size. To perform it, make sure to choose Additional Configuration -> CDS in General Questions section: 
     
     

     
     A dedicated section Company Data Storage bundle appears below, where you can choose the desired storage size:
     
     For more details about Company data storage (CDS) bundles, refer to the documentation: Company Data Storage Flow. 

     Important: After you have increased the storage size, it will not be possible to decrease it.

6. Once you modify the necessary details, click Submit Proposal:
   
   
   
7. Then, you need to create Order from the Quote. For this, in Salesforce Partner Community go to the Quote page and click on the status Accepted and lick Mark as Current Status. The status gets successfully changed: 

   
   

8. Once you mark Accepted quote status as Complete, the Quote is converted into Order and is available on the Order page. Go to the Order page and click Confirm Order to proceed with the Order confirmation: 
   
   
   
9. On the screen that pops up, you can add Service licenses or create WMS Network if required. Click Next:
   
   
   
10. On the next screen, you can change activation date, if needed. Click Next to continue:
    
    
    
11. On the next screen, you need to fill out the Shipping address and choose the address type (End User Address, Partner Address, Reseller Address). Confirm the Shipping address is correct:
    
    
    
12. Once completed, click Next. Click OK on the pop-up screen that appears to confirm the order:
    
    
    

Move PBX to another Customer

Starting from April 19 2022, only one PBX with active licenses is allowed per customer. Other PBXs of the same customer should belong to the same WMS Network and inherit the licenses from the main (server) PBX with active licenses. Otherwise, extra PBXs with active licenses should be moved under other customers. Below is the procedure of moving PBXs:

• Select a PBX you need to move: click Options button (Three dots) and select Transfer:
  
  

  
  

• Select a company to move PBX and click Ok:

  
  
  

• Confirm the operation by clicking Yes:

  
  

Scheduled deletion of Cloud PBXs

Once all user licenses are deleted (decreased to zero) from a Cloud PBX, the PBX is scheduled for deletion. The deletion process follows these stages:

• Stop state: Immediately after license removal, the PBX enters a stop state. An email notification is sent to  to the PBX owner (the Partner) on the second day
• Restoration period: Partners have 4 calendar weeks to add back at least one license to restore the PBX independently
• Data deletion: After 4 calendar weeks, the PBX and CDS data are permanently deleted, with no option for restoration

What if I don't want the PBX to be deleted?

The PBX owner (the Partner) has 4 calendar weeks to revert this process. They should add back at least one user license and the PBX will no longer be scheduled for deletion.

Move PBX to Cloud

Move a Subscription-based PBX to Cloud (1 month/ 1 year/ 5 years)

Step 1 - Create a new Cloud instance in Salesforce Partner Community 

To move Per User subscription-based (1 month/ 1 year/ 5 years) PBX to Cloud, you need to create a new Cloud instance instead of your current PBX. The licenses active on this PBX and the PBX serial will be moved to the new Cloud instance. 

How-to:

1. Access WMP using your credentials
2. Select your company and your customer
3. Click Options button (Three dots) and select Edit
4. Click Advanced features
5. Click Migrate to new WCloud PBX

Step 2 - Run the script on old PBX to move all the data 

Now when you've created a new Cloud instance for your HW/ VM PBX, you need to launch the script on your old PBX that will move all the data from your old PBX to the new one.

Run the script:

1. Access WMS, Open Terminal on the PBX, select the option 10 (Shell), access as root (su - wildix)

2. Run the following command: 
   

   chmod +x /usr/sbin/migrate2cloud

   
   

3. Run the command: 

   migrate2cloud 

Move a Per-Service or a LifeTime PBX to Cloud 

Step 1 - Create a new Cloud instance on WMP 

Create a new Cloud PBX as described in chapter Add a new Per User PBX in Salesforce Partner Community.

Step 2 - Run the script on old PBX to move all the data 

1. Access WMS, Open Terminal on the PBX, select the option 10 (Shell), access as root (su - wildix)

2. Run the following command: 
   

   chmod +x /usr/sbin/migrate2cloud

3. Run the command: 

   migrate2cloud -d <cloud pbx domain> 

You will be prompted to enter the password of your new cloud PBX. During the script execution you will be prompted to confirm, which data you would like to be moved. As soon as the script finishes its execution, the data will be moved and you will be able to access the Cloud PBX using the password of your old PBX. 

Enable SSH port on Cloud PBXs (optional) 

Direct access to SSH port on Cloud PBXs is blocked for security reasons. Now it’s up to you to temporarily enable/ disable SSH port 2222 via WMP:

• Access WMP using your credentials
• Select your company and your customer -> PBXes
• In front of the PBX, Options button (Three dots) and select Edit
• Click Advanced features
• Select Enable SSH option

If there is a need to block the port, it can be deactivated via Disable SSH option.

Share Per User Licenses between PBXs over WMS Network 

Licenses are shared over other Cloud, Hardware and Virtual PBXs in the WMS Network. Normally this scenario is used for Failover configuration. In this scenario you add UC profiles (users) only on Server PBX and then you can share the licenses enabled on Server PBX with Client PBX(s). 

Prerequisites for this scenario:

• The PBXs must belong to the same customer

• WMS Network must be enabled between the PBXs

Limitations for Cloud PBXs:

• Cloud PBX cannot be connected to Server PBX with Lifetime license
• Cloud PBX with increased storage size cannot be connected to Server PBX

To enable WMS Network license sharing, proceed as follows:

• During order confirmation, you can choose if you want to create WMS Network:
  
  
• Fill out Client PBX(s) data (DNS name, type and region):
  
  

  
  

• To add or delete Client PBX, click on the + or - buttons correspondingly:

  

• Proceed with the order confirmation (see detailed instructions in Salesforce Partner Community Guide)

Periodic License Check

As stated here: https://www.wildix.com/licensing/, all Virtual and Hardware systems update their license information daily connecting via port 443 to:

• wmp.wildix.com 

• api.wildix.com

(this doesn’t apply to Cloud systems)

If connection to the license server is not available, a Hardware / Virtual Per User PBX will continue working for 14 days only. After which the PBX will support only one call for emergency purposes.

In case any of your customer's PBXs are not able to renew its license, you are notified via email containing the following information:

• the name of the customer (company)
• PBX serial and model
• how many days have passed since the PBX couldn't renew the license

In case this PBX should continue working, all you need to do is to make sure the PBX is connected to the Internet again, and in this way it is able to renew its licenses.