Wizywebinar User Guide

This document is a complete guide explaining how you can enable access to Wizywebinar and use it to schedule and run your webinars. 

Created: January 2021

Updated: November 2024

Permalink: https://wildix.atlassian.net/wiki/x/ahLOAQ

Wizywebinar White paper

Requirements and features 

  • Min. WMS version 5.02.20201207.3
  • Wizywebinar license + UC-Business (or UC-Premium) license for each user who needs access to Wizywebinar

Limitations per 1 Wizywebinar license:

  • Number of people who can speak and enable video: 1
  • Number of simultaneous virtual sessions: 1
  • Number of attendees: 100
  • Number of recordings: 1

General Limitations:

  • Max number of concurrent broadcasters/ speakers per webinar: 16
  • Max number of attendees per webinar: 5000

Features:

  • Fully cloud-based, fully web-based, no client. No hardware required
  • Enterprise Security. Data is always protected with the highest level of SHA-256 with RSA Encryption
  • HD video conferencing. Up to high definition video quality and content sharing in 1080p
  • Record your meetings. Full MP4 recordings in HD with a single click, in the cloud
  • Lobby. Set up a lobby for your video conference and let your participants join later
  • Screen sharing
  • Questions & answers. Let your participants ask questions during a video conference
  • Spam control. Ban users straight from the chat or mute it temporarily
  • Hand raise. Call on engaged students with a virtual hand raise for organized participation
  • Content library. Upload and share files with your audience and other speakers
  • Whiteboard mark-up. Annotate as you present right on your screen
  • Broadcast live. On Facebook or YouTube, wherever your audience is
  • Mobile friendly. 
Connect from any phone, tablet, or mobile device

Enable access to Wizywebinar

Step 1. Purchase licenses

At the first step, you need to purchase a dedicated license for Wizywebinar access. One license is required for each user who needs to have access. 

You can purchase a license in Salesforce Partner Community, during Quote creation process (see detailed instructions in Salesforce Partner Community Guide):

  • When filling out Quote details, in the General Questions section -> Additional Configuration field, make sure to select License Upgrade


  • In the License Upgrade section, select Yes in front of Wizywebinar (1) and select the amount of Wizywebinar Licenses (2):

  • Fill out other Quote sections and proceed with the Quote creation
  • Create Order from the Quote and confirm it (please follow instructions from the guide Salesforce Partner Community Guide)

Step 2. Create an associated contact 

After you have purchased Wizywebinar licenses, create a new associated contact for a user who needs Wizywebinar access.

  • Go to Salesforce Partner Community -> Contacts tab -> and click New to add a new contact:


  • Fill out the necessary information: Name, Last name, Account name, email and click Save:

  • Then, open a Customer Care ticket (see instructions in the guide Submit a Case via Salesforce Partner Community), indicating that you wish to set up Wizywebinar for the created Contact. 

After that, you need to associate the previously created contact and a user in WMS by using Email.

Important: The user email address that you have specified for the contact in Salesforce Partner Community should be the same!

  • Create a new user or modify the already existing one in WMS -> Users
  • Make sure the Email is the same that you used in Salesforce Partner Community and make sure this user has at least a Business license:

  • If all the conditions are observed, a user should have Webinar tab available in Collaboration:

Schedule a webinar session

Wizywebinar Video Tutorial  - Schedule a webinar session 

Settings

Before creating a webinar session, you can change the Wizywebinar web interface language and timezone settings:

  • Go to Collaboration -> Webinar
  • Click Welcome located in the top left-hand part of the menu and select My profile 
  • Change timezone/ language

    Make sure the timezone corresponds to the one a webinar is going to take place in. 

  • Click Update to save the changes: