Wizywebinar User Guide

This document is a complete guide explaining how you can enable access to Wizywebinar and use it to schedule and run your webinars. 

Created: January 2021

Updated: December 2023

Permalink: https://wildix.atlassian.net/wiki/x/ahLOAQ

Wizywebinar White paper

Requirements and features 

  • Min. WMS version 5.02.20201207.3
  • UC-Wizywebinar license + UC-Business (or UC-Premium) license for each user who needs access to Wizywebinar

Limitations per 1 UC-Wizywebinar license:

  • Number of people who can speak and enable video: 1
  • Number of simultaneous virtual sessions: 1
  • Number of attendees: 100
  • Number of recordings: 1

General Limitations:

  • Max number of concurrent broadcasters/ speakers per webinar: 16
  • Max number of attendees per webinar: 5000


  • Fully cloud-based, fully web-based, no client. No hardware required
  • Enterprise Security. Data is always protected with the highest level of SHA-256 with RSA Encryption
  • HD video conferencing. Up to high definition video quality and content sharing in 1080p
  • Record your meetings. Full MP4 recordings in HD with a single click, in the cloud
  • Lobby. Set up a lobby for your video conference and let your participants join later
  • Screen sharing
  • Questions & answers. Let your participants ask questions during a video conference
  • Spam control. Ban users straight from the chat or mute it temporarily
  • Hand raise. Call on engaged students with a virtual hand raise for organized participation
  • Content library. Upload and share files with your audience and other speakers
  • Whiteboard mark-up. Annotate as you present right on your screen
  • Broadcast live. On Facebook or YouTube, wherever your audience is
  • Mobile friendly. 
Connect from any phone, tablet, or mobile device

Enable access to Wizywebinar

Wizywebinar Video Tutorial - Enable Access to Wizywebinar 

Step 1. Purchase licenses

At the first step, you need to purchase a dedicated license for Wizywebinar access. One license is required for each user who needs to have access. 

To purchase a license, proceed with the following steps:

  • Go to WMP -> Customers
  • Select your company and customer
  • Go to PBXes tab -> Select the PBX -> click on More options (three dots) and select Edit:

  • Add the required amount of UC-Wizywebinar licenses and click Save:

Step 2. Create an associated contact 

After you have purchased UC-Wizywebinar licenses, create a new associated contact for a user who needs Wizywebinar access.

  • Go to Contacts tab and click + to add a new contact:

  • Fill in First and Last Names and specify Email
  • Tick off Wizywebinar Access 
  • Click Add

After WMP configuration, associate the previously created contact on WMP and a user in WMS by using Email.

Important: The user email address that you have specified for the contact on WMP should be the same!

  • Create a new user or modify the already existing one in WMS -> Users
  • Make sure the Email is the same that you used on WMP for Wizywebinar access and make sure this user has at least a Business license:

  • If all the conditions are observed, a user should have Webinar tab available in Collaboration:

Schedule a webinar session

Wizywebinar Video Tutorial  - Schedule a webinar session 


Before creating a webinar session, you can change the Wizywebinar web interface language and timezone settings:

  • Go to Collaboration -> Webinar
  • Click Welcome located in the top left-hand part of the menu and select My profile 
  • Change timezone/ language

    Make sure the timezone corresponds to the one a webinar is going to take place in. 

  • Click Update to save the changes: 

Create a webinar 

You can start a webinar in just several clicks: open Webinar tab in Collaboration and hit the Meet Now button located in the top right-hand part of the menu.

If you need more sophisticated scheduling options, keep on reading:

  1. Click New Meeting button: 

  2. Fill out mandatory fields: Topic, Start date and Duration:

    Important: When scheduling a webinar, please check the timezone and make sure it corresponds to the timezone the meeting is going to take place in. If you need to change the timezone, click change.

  3. (Optional) Set Password and Friendly URL:

    Password: If you would like your webinars to be more protected, you can generate a password for them. You have the choice to make up a password or click on Generate button and a password will be created for you. Once you share the Webinar link with a participant, remember that you need to give them the password too.

    Friendly URL: You can customize the URL of your webinar. Otherwise, a random session ID will be created for you.

(Optional, you can do it later) Invite participants: 

  • Check the box Invite Participants (1)
  • Enter First Name (2), Last Name (3), Email (4), choose role (Audience or Speaker) (5) and click Add button (6). Detailed information about adding participants is described in the Participants section

  • Click Save in the lower part of the screen

Once saved, the scheduled meeting appears on your Schedule (on the left panel, below Dashboard). 

Edit or delete a scheduled webinar

After creating a webinar, you can edit or delete it in the Schedule menu. Click on the Schedule from the left-hand panel.

  • To edit: hover the mouse cursor over your scheduled meeting and click on the Pencil icon (Edit Meeting)

  • To delete: hover the mouse cursor over your scheduled meeting and click on the x icon (Delete Meeting). If you want to inform your invitees about the webinar cancellation with an automated email, click Yes, update them button 

In this menu, you can see webinars scheduled by all the users, but you can edit and deleted only webinars scheduled by you.

Schedule a webinar - advanced options

  1. Click on the Schedule menu from the left-hand panel 
  2. Hover the mouse cursor over your scheduled meeting and click on the Pencil icon (Edit Meeting):

  3. Click Advanced options in the lower part of the screen:

Invite participants: add manually, import via CSV file, add from Address Book 

  • Click on the Participants tab. In this menu, you can add participants to your webinar using one of 3 modes:

  • 1 - add participants manually: enter user’s First name (1), Last name (2), email (3), set a role (4) and click Add button (5). By default, new contacts are automatically saved in Address Book, unless you change this behavior (see the additional control options in this section):

    Note: When you add participants, you always need to indicate their role:

    • Speaker – someone who runs the webinar, broadcasts their audio and video and controls various aspects of the webinar. There can be more than one speaker. Speakers have a number of privileges over other participants, which include: the ability to speak, show video, start the recording, manage other participants, use group chat for speakers, and more as you’ll see later in this Guide
    • Audience – mostly passive listeners of the webinar. By default, they don’t have permission to speak, unless allowed by speakers. If needed, they can interact using chat in Conversations, Questions and Answers, etc.

    There is also an Account holder – someone who sets up the webinar and the only person who can edit the details of the event before it starts. Account holder belongs to Speakers of the webinar by default. 

  • 2 - add participants from Address Book: you can add them one by one or select multiple participants

    Click the button Add from Address book:

    Select participants (1) and click Add (2):

    Note: Participants are added to the group (Speakers/ Audience) chosen above. So, if you want to add users from Address book to another group, make sure to adjust the setting accordingly:

  • 3 - import participants: click on Browse to select the CSV file on your PC (1) and click Upload button to import the list of participants (2): 

    Make sure your CSV file is compliant with the required format: first_name, last_name, email, role (1 = speaker, 2 = audience), including headers.



    or download a sample CSV file: Sample Wizywebinar participants import.csv.

  • Once imported, participants appear in the list of Speakers/ Audience, depending on their role

  • When the list of participants is complete, scroll down and hit Save button: 

  • A new dialog opens, make your choice, whether or not the invitation emails should be sent to the participants:


Below the Browse button there are the following checkboxes providing you with additional control options:

  • Add new contacts to address book (1) - when enabled, all newly added contacts are automatically added to Address Book
  • Hide user identities and count (2): when enabled, people in the audience can't see the total number and names of participants in the participants’ panel
  • Hide all notifications in the live room/ in recordings (3) - these options allow you to remove all non-critical UI notifications (e.g. when someone joins a webinar) from a session and UI notifications from recordings correspondingly
  • Display participants' names as (4) - decide how to display participants' name: full name, initials etc

Description, Agenda, Recurrent webinar, Calendar link or file

In the first tab (Schedule), you have the following options to customize your webinar:

  • Set a webinar as a Recurring event (1)
  • Add Description (2)
  • Add Agenda (3)
  • Decide whether or not to attach a calendar link/ file to the invitation email (4) 

Important: If you plan to customize an invitation email, the option of attaching a link doesn’t work. For customized emails, you can:

Access control: Lobby, Early access, and Break-out rooms 

Click on the Access tab. In this menu, you can control the access permissions to your webinar:

  • Private/ Public (1): if you choose Private, only registered/ invited guests can enter the webinar. If you choose Public, anyone with the link can join
  • Enable break-out rooms (2): the feature allows you to split participants into smaller groups.
  • Turn on lobby (3): this feature allows you to manage who enters the room. When enabled, participants show up in the lobby list and are held there, unless the webinar host allows certain participants to enter the webinar or decides to remove a participant from the list
  • Restrict early access (4): this option allows you to control how early participants can join the webinar
  • Make visible on your public page (5): this option lets you display all events scheduled from your account on a dedicated public page. Depending on registration requirements, users may be able to join or register for your webinars through this page
  • Password-protect any recordings associated to the session (6): enable password protection of meeting recordings
  • Enable chat emojis (7): allow using emojis in chat
  • Anonymisation (8): anonymise roles in sessions (Speaker or Audience, or both). When enabled, the feature conceals usernames of selected participants and applies blurring to video streams, as well as modifies audio streams to hide the speaker's identity while keeping their message comprehensible. 
  • At the session login require guests to provide (9): choose which information to request from guests when they join the session via the link. Guests are those people who didn’t register for the webinar and weren’t invited via email, so they don’t have a private link to join

If you enable Break-out rooms, you have two options: 

  • Pre-assign breakout rooms when scheduling a webinar 
  • Create breakout rooms during the webinar 

To pre-assign breakout rooms:

  1. Click Create room:
  2. Enter room name and click save. Create as many rooms as you need.

    Note: You can create up to 300 breakout rooms. After naming a breakout room, you can add the participants assigned to that breakout room. 

  3. To add users to a room, click Assign user:
  4. Add users to your rooms:

To pre-assign breakout rooms using a CSV file:

  1. Click on Create rooms from CSV:
  2. Download the attendee list CSV file template and modify it accordingly (the file columns should follow the format: room_name, first_name, last_name, email):

  3. Click Browse and select the modified file
  4. Once the file has been uploaded, click Save

For break-out rooms, you have the following settings:

  • Set time limits for Breakout rooms
  • Allow audience users to freely move around breakout rooms
  • Allow everyone to broadcast

Audio, Video and Content: starting audio and video broadcast automatically; setting default layout  

Click on the Audio, Video & Content tab. In this menu, you can decide whether other speakers or broadcasters should join a webinar session with the possibility to automatically enable audio and video:

  • Allow maximum one content piece opened (4): if enabled, any piece of content loaded from the Content Library is displayed in the Stage area, entirely replacing the previously loaded content regardless of type. In other words, the Stage area can never be split with multiple content pieces.
  • Default Layout (5): set the default layout for the session (Full screen, Tiled, or Thumbnail)
  • Panels position (6): choose the position of panels (Participants, Content Library, Q&A, Chat and Notes) in the session
  • Tile and thumbnail behaviour (7): define visibility of tiles and thumbnails containing broadcaster’s initials depending on the state of their camera and microphone (applies only to users with broadcast permissions and affects sessions and recordings)
  • Whiteboard (8): you have an option to choose which Whiteboard to use, the old one (Whiteboard 1) or the new Whiteboard 2 (default one)
  • Hide left panel in recordings (9): when the option is on, the left panel (the left panel in a synced layout, which may include Participants, Content Library, Chat or a set of other sections configured by a Speaker for the synced layout) is not displayed in recordings: 

Registration: allowing participants to register for a session

Click on the Registration tab. In this menu, you can activate a registration page for participants. To activate it, check off Allow registration or Require registration. There are predefined fields, but you can customize the way the registration page should look like:

  • Custom fields (1): here you can add your own custom form fields and decide if you want to make any of these fields mandatory during the registration process. If you have several custom fields, you can drag and drop them to change the order

  • Friendly URL(2): customize your registration URL rather than use the randomly generated characters to identify your event registration page
  • Require password (3): optionally require a password before a participant can complete registration
  • Limit registrants (4): limit the amount of people who can register for your event
  • Show message (5): once someone has completed the registration process, you can modify the message that is shown or redirect them to a webpage of your choice
  • Registration period (6): set a time limit after which participants are no longer allowed to register for your event
  • Event Photo (7): upload the image that represents your event. This can be a logo, a picture of the speaker, etc.

  • Logo For Social Media Sharing (8): upload the specific image for social media sharing that overrides the Event Photo

Example of the Registration page:

To see the list of those who have registered or were invited to your webinar, go to the Reports tab and download the CSV or Excel file. You can find more information about reports in the Statistics section of this guide.

Send invitations: Customizing invitation email, reminder and follow-up emails

Click on the Send invitations tab. In this menu, you can customize the email sent out to the participants:

  • Send a customized invitation email (1): here you can customize the content of your initial invitation email. Once you check this option, an Email Content window opens, where you can type in the desired content of the custom invitation email:

When customizing content of the invitation email, you can use the following variables:

    • {first_name} - invitee's first name
    • {last_name} - invitee's last name
    • {company} - invitee's company
    • {user_first_name} - your first name 
    • {user_last_name} - your last name
    • {user_company} - your company
    • {user_email} - your email
    • {start} - start time of the event
    • {timezone} - timezone
    • {topic} - event name/topic
    • {description} - description of the event
    • {agenda} - agenda of the event
    • {personal_link} - personal invitation link identifying the invitee
    • {event_registration_link} - access link to the event, may require user to enter name
    • {unsubscribe_link} - event unsubscribe link
    • {unsubscribe_button} - event unsubscribe button
    • {session_link} - session friendly link
    • {password} - session password
    • {event_page_link} - event page link
    • {join_button} - join button
    • {agenda_files} - block containing links to attached files
    • {ics_link} - link to the calendar file
  • Send a reminder email/ second reminder email (2): here you can decide when the first and the second reminder emails should be sent, as well as the content of these emails
  • Send a follow-up email to attendees/ absentees (3): customize emails to be sent out to those who attended the webinar, and to those who were invited but didn't attend
    When configuring reminder and follow-up emails, you also have an option to attach files and send a copy of the emails to yourself
  • Send a list of invitee join links to myself (4): tick it off if you want to receive a CSV file with the join links of all invitees to your account email
  • Email Header/ Footer (5): upload a custom image that should be used as a header or footer.
    Requirements to the image: 
    • Recommended dimensions: 200px wide, 50px high (Maximum: 600px wide, 600px high)
    • Format: png is preferred. gif and jpg will be auto-converted to png 
    • Filesize: Max 512 KB

Address Book

Click on the Address Book menu on the left-hand panel to access and manage your list of contacts. To add a user to the Address Book, click Add Contact, provide the necessary details, and click Save.  

You may also add groups and indicate which groups your contacts belong to. To create groups, either use the Add Group button or use the Groups section when creating/ editing contacts. 

The list of contacts can be filtered by groups or by list, and by First or Last name. You can also use the Search field to find the contact you need. 

If you want to export the list of contacts, click on the Export to CSV or Export to Excel button, depending on the preferred file format. 

Run a webinar session

Wizywebinar Video Tutorial - Manage a webinar 

Join a scheduled webinar session as a host

  1. Click on the Schedule menu from the left-hand panel
  2. Click on the scheduled Webinar to enter the room

The webinar room opens in a new browser tab and you are prompted to set the speakers:

If you want to test audio before joining, click Test audio:

To enter the room, click the Join button. After joining the webinar room, your Collaboration user status changes to DND.

Camera and microphone controls

By default, you enter the room with the webcam and microphone disabled (you can change it in Audio & Video settings).

Click on the Camera and Microphone icons on the left panel to enable them:

You can additionally activate HD video and reduce screenshare bandwidth in Video and Audio settings (see below).

To access Camera, Microphone and Speakers settings:

  1. Click on the Settings button (Gear icon) at the bottom of the left panel -> select Video or Audio
  2. Change the desired settings
  3. Click Apply to save the changes

Managing the Participants

As mentioned, there are two types of user roles: 

  • Speaker: someone who can broadcast their audio and video as well as control all aspects of the webinar. Note that the number of Speakers per 1 Wizywebinar license is limited to one Speaker
  • Audience: someone who attends the webinar and is largely a passive viewer. They cannot share their content in a meeting unless granted permission to do so by a Speaker

To manage Participants you need to open the Participants panel: click on the Participants button on the left panel:

Invite participants during a webinar

Speakers can invite more people to the room at any time by clicking on the Invite Participants button located on the left panel:

You have two options here: 

  • Invite people by email: enter person's First/ Last names and email into the field and hit Enter button. A person receives an email with the link to join. The link is pre-authenticated, so they don't need to insert the password, should your webinar have any. You can drag and drop the added email addresses to assign them the Speaker role. Once you have built your invite list, hit the green Invite button:

  • Share this link to invite other participants: this option allows you to send out the meeting link and password manually to the intended audience 

Note: If the event is private, simply sharing the link won’t work. In this case, you need to invite users via email.

The same applies to events that require registration.

Manage lobby

The lobby feature can be either enabled upon scheduling a webinar or during the session. 

Disable/ enable lobby during the session:

  1. Click on the Lock icon in the upper part of the Participants panel to enable/ disable the lobby:

A green dot right next to the Participants icon indicates that the lobby is active. 

When the lobby is turned on, all the participants’ names are listed under the Users Waiting in the Lobby section in the Participants panel. From there, you have the option to (1) Allow into the roomRemove participant, or (2) Allow all users into the room:

Manage the audience

  1. Find your audience member in the list and click on three dots next to them:

Here you have the following options:

  • Move to speaker: gives administrative permission to a participant as well as the possibility to broadcast their audio and video
  • Give broadcast permission: gives permission to broadcast audio and video 
  • Give presentation permission: grants permission to the webinar's whiteboard, and a permission to start screen sharing
  • Rename user: allows to edit name of the participant during the webinar
  • Ban participant: allows you to ban participant for a period of time by their IP
  • Remove participant: expells participant from the webinar

You can remove certain permission (e.g. presentation or broadcast) in the same way as you granted it.

Stop other broadcasts

A Speaker has the ability to stop all other broadcasts in a room, except for their own:

  1. Click on the three dots next to the lock icon and click Stop other broadcasts
  2. A new dialog opens, confirm by clicking Stop broadcasts:

Mute all

A Speaker has the ability to mute all other participants including other speakers. Tick off Mute newcomers if you want to mute new participants as they join a session:

  1. Click Mute all located in the lower left-hand part of the screen

  2. A new dialog opens, confirm by clicking Mute all:

Ask user to unmute

Ask user to unmute is an option available to speakers, which allows them to ask another speaker to unmute their microphone:

  1. Next to the relevant speaker's name click the muted microphone icon. Then, on the pop-up window that appears, press the Ask to unmute button:

  2. The speaker is then prompted to unmute:


Conversations panel is where you can interact with your Audience, and where they can interact with you and each other throughout the meeting.

Click on the Message icon on the left panel to open the Conversations panel:

In here, Speakers see two channels:

  • Everyone: this is a channel for chatting with everyone in the meeting
  • Speakers: this is a private channel for Speakers only. Audience members do not have access to Speakers channel

You access a channel by clicking on it.

Both Speakers and Audience members can do a lot in Conversations – like react to messages with emojis or format text in different styles.

Speakers can also clear chat history and both Speakers and Audience can export chat history by clicking on the three dots in the upper part of the Conversations panel. 

Questions and Answers

Questions & Answers are disabled by default, you need to activate the option in Workspace settings.

When inside a meeting, you have the option to ask questions as Audience and Speakers are able to answer them.

To ask a question, click on the Question icon on the left panel (1), type your question in the field below (2), and click Ask (3). If you want to ask a question anonymously, tick off the option Ask anonymously (4). 

To answer, click on the question (1), type your answer below (2), and click Answer. You can answer privately (4) if you choose to.

If you click on the three dots icon next to the question (5), you get the following choice of actions:  

  • Queue for live answer
  • Request public vote
  • Edit 
  • Delete

Speakers can also clear questions and answers history and make all questions public and both Speakers and Audience can export history by clicking on the three dots in the upper part of the Questions & Answers panel.

Live answer

This option allows you to show the message to everyone on the main screen and to answer it live.

To use the live answer option:

  • Click on the queued question and hit Live Answer in the lower part of the Questions & Answers panel (next to Type your answer here) and start answering
  • The question shows Being answered live next to it until you hit Stop – then it shows as Answered live:

Request a vote

You can start a vote related to questions with other audience members. 

To request a public vote:

  • Click on the three dots next to the question and click Request public vote
  • You can see the number change while the audience members cast their votes: 

Screen share

Once inside your meeting, to start screen share, click on the Screen icon on the left panel. 

You can choose among three options:

  • Your Entire Screen allows you to share everything that is showing on your desktop
  • Application Window allows you to select a specific program and only share that selection with your audience
  • Browser Tab allows you to select only one tab from the ones you have open in your browser to share with your audience:

To stop sharing your screen, click on the Screen icon once again. 


Starting from May 2023, a new redesigned Whiteboard was released, which is currently the default one. It features an improved pen, marker, type, shapes, connector arrows, commenting tool, live participant cursor viewing for better collaboration, possibility to drag and drop images from your computer or copy/paste them, undo and redo actions, duplicate any object, re-order them, rename your whiteboards, fullscreen a whiteboard. 

To open the in-meeting whiteboard, click on the Whiteboard button (Pencil icon) on the left panel. Speakers have a set of whiteboard tools on the right-hand side of the Content Viewer window for drawing on a whiteboard. The same tools, except for a pointer, are available for annotating shared documents:

If you want to hide your cursor from other participants, click the Cursor button (1) on the Whiteboard and disabling the option “Expose my cursor to others” (2):

Content library 

Content Library is where you manage documents and other media that you plan to share with your audience in a webinar. It supports lots of file types including all office document formats as well as MP4s and many image formats.

To access Content library, click on the Graph icon on the left panel. By default, there is Shared Files folder. In this folder you can find all media that you shared with other speakers or which was shared with you:

Note: The files and links you upload to your Content library remain in your Wizywebinar account even after the event is over, so you can further reuse them in other webinars.

Upload file and share it with the Audience

  • Click on Create new in the upper part of the Content library panel. Click Upload file from the drop-down list and select the file to upload

  • Once the file has been uploaded, share it with the Audience:
    • Option 1. You can double-click the file you want to share
    • Option 2. You can hover the mouse cursor over it and click on the Eye icon next to the name of the file. File preview opens. Click Show from the file preview to show that file to the audience: 

The presentation opens on the same slide as the preview.

  • You can allow the Audience to download the shared file: click on the Lock icon next to the Download Arrow to give permission:

  • To stop sharing the file, click the button at the top right of the screen and confirm by clicking Close content button: 


You also have an option to share a file from URL without uploading it or a web app: click on Create new and select the corresponding options from the drop-down list: 

You can use the same set of tools available for the Whiteboard (on the right-hand side of the screen), to annotate your documents:

Share files with other speakers

  • You can share media of your Content library with other speakers. To do this, click on the three dots next to the necessary file or folder and press Share:

  • The shared file or folder is then marked as shared and is added to the Shared files folder:

  • The speakers you’ve shared the file/ folder with, can access them in the Shared files folder, download, and show to the audience.
  • To unshare the file/ folder, click on the three dots -> Unshare. Any Speaker can unshare files that are shared by other Speakers:

Play a YouTube/ Vimeo video 

  1. Click on Create new in the upper part of the Content library panel. Select one of the options Add YouTube video / Add Vimeo video from the drop-down list
  2. New dialog Add YouTube video / Add Vimeo video opens, enter the URL of the video into the input field and click Add
  3. Double-click on the name of the video to show it to the Audience:

Start a poll

You can also manage polls through your Content library.

Create a poll

  1. Click on the Polls tab from the Content library panel
  2. Click on Create new and select New poll 

    It is possible to import polls from a CSV file. 

    Before importing, download a template CSV file: Wizywebinar polls template.csv.

  3. Type your question into the field Add question. Click the + Add option and type your answer option into the field. You can add more answer options by clicking the Multiple answers check box

  4. When finished, click Save to save the poll in the Content library. Click Save and open to save the poll in the Content library and open it for your audience to vote: 

  5. To finish voting, click Close poll:

Manage polls

After you close the poll, you have some other options by clicking on the three dots icon next to the question:

  • Share Results: share the results of the poll with everyone in your meeting
  • Add to group: you can create folders and organize your polls into groups
  • Remove from group: allows you to remove a poll from the group
  • Edit: allows you to edit the poll. You should Clear and Re-open the poll if new options have been added so that the audience can re-vote with the new options
  • Clear results: delete all previous votes in your poll
  • Export: export poll results in .txt.pdf or .csv format. We recommend exporting the poll results before ending the session
  • Delete: delete the poll 

Share polls

You can let other Speakers reuse your poll by adding it to the Shared polls folder. 

  1. Click on the three dots icon next to the necessary question and click Share

  2. When notified that poll is shared without existing votes, click Share

  3. The shared question appears in the Shared polls folder (1) and the question gets marked as shared (2):



Through Livestream you can broadcast your meeting to a larger audience via Facebook Live or YouTube.

To start live streaming, click on the Live streaming button (Broadcast icon) from the left panel:

Then you need to select YouTube or Facebook and enter the Live stream key into the input field.

For detailed instructions on how to get the stream key, read the guide: How to Start Live Stream.

Recording webinars

  • To start/stop a recording, click on the Recording button from the left panel:

  • When stopping a recording, click Stop recording button to confirm:

The number of concurrent recordings for Wizywebinar is limited to one per license. 

Access your recordings

To access your recordings:

  1. Open Wizywebinar tab in Collaboration
  2. Click Recordings from the left panel
  3. Click on the file to view the recording. If you want to download it, hover the mouse over and click the green arrow-down icon:

Besides downloading the recording, you also get the following options when you hover the mouse over it: copy the URL, play the recording, edit the recording name and description, delete the recording. All these actions are also available when you look for the required recording via the search field. 

When you click on the edit (pencil) icon next to the recording, the Edit section opens where you have the following options: 

  1. Edit recording Name and Description
  2. Enter Password to password protect the recording link
  3. Share recording link
  4. Share downloadable link

    Note: Downloadable link is not covered by password protection. 

Export usage statistics 

Wizywebinar allows to export recording statistics which shows how often and extensively the recordings are played. For this, navigate to the bottom of the Recordings list to Export usage statistics to CSV or Excel and click on the preferred file format (CSV or Excel):


Create bookmarks during recording

Note: The feature is available upon request. The request should be sent to ksenia.babych@wildix.com.

Bookmarks functionality allows to indicate points of interest while the recording is running during a session.

  1. If the functionality is enabled, when recording starts, the Create Bookmark button appears at the top. Click on it to create a bookmark:

2. Enter the Bookmark name and click Create:

Download bookmarks

  1. Open Wizywebinar tab in Collaboration
  2. Click Recordings on the left panel
  3. Click Edit (pencil icon) next to the necessary recording
  4. Click Download Bookmarks 

The file is uploaded in .json format and contains the following information: time, label (bookmark name), and user. 

End a webinar session

To end a webinar session, click on the Leave/ End session button (Exit icon) from the left panel:

You have three options here:

  • Disconnect audience users
  • Leave session
  • End session

Workspace settings 

You can enable or disable certain options that are available for your Audience and Speakers during the webinar.

To access Workspace settings:

  • Click the Gear icon from the left panel -> select Workspace
  • A new dialog opens, allowing you to adjust the following settings:

  • Enable chat
  • Enable private chats (disabled by default)
  • Enable questions & answers (disabled by default)
  • Enable request to broadcast (disabled by default): when enabled, a participant can raise a hand to request to broadcast; you can give broadcast permission from the Participants panel:  

  • Enable hand raise: allows speakers and users with broadcast permissions to unobtrusively request a turn to speak:

    Other speakers get the following raised hand notification:

  • Enable shared notes (disabled by default): when enabled, speakers can add and edit notes by clicking on the Note icon from the left panel; in 3 seconds notes are shared with the participants:

  • Enable synced layouts (disabled by default): More information in the chapter Synced layouts
  • Enable live streaming

In addition, in this menu, you can change the number of thumbnail videos per page to be displayed for Full Screen Layout/ tiled videos for Tiled Layout and change the Language of the web interface.

Breakout rooms

Create breakout rooms

Note: Recording and Live streaming features are not available inside breakout rooms.

  • If breakout room option is enabled, when entering the webinar, you can see the Breakout Rooms icon:

  • The Breakout Rooms panel appears: click Create Breakout Rooms:
  • Choose how many breakout rooms you need and how to distribute your participants. Also, if required, you can set breakout rooms time limit. Once done, click Create rooms:

  • The breakout rooms show up in the Breakout Rooms panel, where you can rename, delete, assign users, reset breakout rooms, and add users.
  • If you chose to assign users manually, you can click on the add user icon and select audience users you want to assign to the breakout room:

  • If you click on the three dots icon next to the breakout room, you get the following options:
    • Rename the breakout room
    • Unassign all users
    • Delete the room

Clicking the three dots icon next to a user, you can perform the following actions with the selected user:

  • Move to another breakout room
  • Unassign user

Start breakout rooms

To start breakout rooms and divide participants into groups, click Start breakout: 

Manage breakout rooms

Here are the actions you can perform with breakout rooms:

  • Broadcast a message to all rooms: you can broadcast a message to all Breakout Rooms to announce some important messages or the end of the group activity 

  • Join a Breakout Room: Speakers can join any breakout room at any time by clicking the Join button next to the Breakout Room name:

    Note: Breakout room participants can ask invite speakers to join the room if required:

    Speakers get the relevant notification, informing which room they are invited to.

  • To leave breakout room, participants and Speakers can click the Leave breakout room button:

End breakout rooms

To end all breakout rooms and pull back your participants to the main room, click the Stop breakout button:

Available screen layout modes

Change layout

Participants, including speakers and audience, can choose one of the pre-defined layouts to view the content:

  • Fullscreen: default mode where you can view one element at a time
  • Tiled view: allows you to split your screen so you can see multiple elements (up to 8 tiles) at once, including your own video. 
  • Thumbnail mode: similar to tiled mode, only that it keeps your own video at the bottom right side of the screen

Hover the mouse cursor over the Screen icon located in the lower right-hand part of the screen, and then select the preferred mode:

Tiled and thumbnail modes can be customized by users to fit their viewing experience.

To rearrange:

  1. Hover to the uppermost left corner of the element that you would like to move until you see the Dice icon
  2. Tap and hold the icon and then drag and drop the element to rearrange your workspace:

To resize: 

  1. Hover the mouse cursor over the border between the two elements on the screen, if you would like to resize one of them
  2. The border between the two elements is now highlighted. Tap and hold the mouse on the highlighted border. You can now see the percentage that each element occupies of the total workspace
  3. Drag the border up/down, or to the right/to the left to resize the elements; release the mouse when finished: 

Synced layouts

By enabling the Synced layouts feature, you can take full control over how you’d like your Audience to view your content. 

Important: When Synced layouts are enabled, the Audience can no longer change their layouts individually. They can no longer view the Chat and Questions and Answers unless you left this tab open before enabling Synced layouts. 

To enable synced layout: 

  • Open Settings -> Workspace, check the box Enable synced layouts and click Apply
  • Hover the mouse over the Screen icon in the bottom right-hand part of the screen and click Layout mode:

  • In the Layout mode, you can either arrange menus manually or choose one of the 10 predefined layout templates

  • For manual arrangement, select the menus that you would like your Participants to view: ParticipantsQuestions & Answers, Conversations, Content library

  • If you want to choose one of predefined layout templates, click the star icon to the left of the Apply layout and Cancel buttons:

  • Choose the preferred layout template:

  • Remember that you can also resize and rearrange the elements of your workspace (explained in chapter Change layout). For example: 

  • When you are happy with the layout, click Apply layout in the bottom right-hand part of the screen

Remember that the Audience can only see the locked menus. In the example below, Audience can only access Conversations and Questions & Answers, but they can't access Participants and Content library. As a Speaker, you can still access other menus (for example, Participants, Conversations, Questions and Answers, Content Library) even if they are not pinned in Synced layouts. 

To change synced layout (Option 1):

  1. Click on one of the locked menus (if any):

  2. Rearrange your layout
  3. Click Apply layout in the bottom right-hand part of the screen:

To change (Option 2) or exit synced layout: 

  1. Hover the mouse on the Locked tiles icon in the bottom right-hand part of the screen 
  2. Click on Create layout to change your synced layout. Click on Exit layout mode to exit the synced layout:


Download the list of attendees

In Collaboration -> Webinar tab:

  1. Click on the Schedule tab from the left panel and then hit history tab. In this menu you can view all the past webinar sessions 
  2. Hover the mouse cursor over a webinar and then click on the Pencil icon
  3. Click Advanced options:

  4. Open the Reports tabHere you can see a short Summary Report and download it in CSV or Excel:

In the report, you can find information about attendees: whether they were invited, registered, or joined as guests, whether they attended or missed the webinar, as well as the details they provided when registering or joining the webinar. 

Also, if Questions & Answers and/or Polls were used during the webinar, the relevant reports with QAs and Polls results are also available for download in CSV or Excel format. They include the following information: the questions, the answers, the date and time asked, users who asked and answered the question, public vote details if any, etc. 

Usage stats

  • In Collaboration -> Webinar tab, open the Usage Statistics tab located on the left panel. Here you can see the total duration of connections per day and the total number of users joining across all sessions per day:

  • Click on plot points to see the detailed report: the overall duration of participants' staying in a particular webinar session and the exact time the joined and left the session:

  • You can export usage statistics to CSV or Excel file by clicking on the relevant option under the chart. The exported report includes the following information: session title and ID, scheduled date and time, user ID, first and last name, email, role, duration, and time when user joined and left