x-bees Videoconference

Owned by Tatiana Bieliakova
Last updated: Dec 03, 2024

The document describes how to start a conference in x-bees and use x-bees conference features.

x-bees documentation: link.

Updated: December 2024

Permalink: https://wildix.atlassian.net/wiki/x/AQACCg

Screen sharing issue on macOS using Google Chrome

Due to detected issues in Google Chrome, it might be impossible to use screen sharing.

To resolve the issue, take the following steps:

  1. Update Chrome to the latest version
  2. Refresh permissions: go to macOS System Preferences -> Security & Privacy -> Screen Recording -> uncheck and check Google Chrome checkbox

Temporal limitation for macOS users:

for the video conference to work on Safari web browser, please follow the steps below:

  1. Open Safari web browser -> Preferences -> Privacy tab

  2. Make sure the option Website tracking: Prevent cross-site tracking is unchecked

This limitation concerns only PBX users. External participants using Safari web browser are not affected.


Requirements

Browser

  • Google Chrome

  • Chromium

  • Safari 12.1.X and higher

  • Microsoft Edge 79.0.309 and higher

  • Firefox

For Screen Sharing: 

  • Chrome v. 72
  • Firefox v. 66+

Wildix licenses:

  • At least x-bees-Basic license for PBX each user who needs to be able to create a conference room (more information: x-bees Admin Guide)

Ports to open on firewall

Check here: Ports used by Wildix services.

Bandwidth requirements

The bandwidth used by Wildix Videoconference is adaptive and varies to provide the best experience on participants’ network. 

Minimum bandwidth required:

  • Outbound from the participant: 300 kbps

  • Inbound to the participant: 300 kbps

Ideal bandwidth:

  • Two-person video calls:

    • Outbound from the participant: 2.6 mbps

    • Inbound to the participant: 2.6 mbps

  • Group video calls:

    • Outbound from the participant in all situations: 2.6 mbps

    • Inbound to the participant with 5 participants: 3.2 mbps

    • Inbound to the participant with 10 participants: 4.0 mbps

It is possible to decrease bandwidth consumption by selecting a lower video quality level in options, see the chapter Video quality.

Number of participants in a conference

  • Video: Currently the number of users who can share their videos is not limited – it's possible to see all the users who are sharing their videos in Tiles view, however for the optimal performance we do not recommend to exceed 70 users in case all of them share their videos 

Additional equipment

To ensure efficient collaboration during videoconferencing in small and large meeting rooms, Wildix offers some additional equipment:

  • Wizyconf Huddle-Room: for 2-3 people sitting in front of PC/ laptop – a speakerphone with a 120° wide angle Full HD webcam and 360° microphone. More information: /wiki/spaces/DOC/pages/30281361 
  • Wizyconf Conference Room - the first professional easy-to-use web conference – a fully equipped conference room: Wizyconf Conference Room - Documentation

Start a conference

  1. Open conversation with a user/ group of users
  2. Click on the Video icon at the top of the conversation screen:




Conversation is deleted automatically after 30 days of inactivity.

Join a conference

When conference starts, other participants of the conversation can see the green Join button on the Inbox tab (the conversation with the conference automatically jumps to the top of the conversations list):

Also, users hear a sound notification when a conference starts

Notes:

  • Notification is played once, for 7 seconds, unless user opens Inbox. Notification is played even to users with DND/ Away presence status.
  • Notification is NOT played if:
    • user has an active call or conference
    • user is on the Inbox tab
    • x-bees tab is closed
  • If there are several simultaneous calls, the notification is played one time.
  • Sound notifications for Kite are currently not supported.

 You can find additional information at the news blog.

Manage sound notifications

Sound notifications at the conference start are enabled by default. To manage the sound notifications settings:

  1. Go to Settings -> Notifications
  2. Proceed to section Sound notifications:


  3. Use the toggle next to the On conference start option:

Schedule a conference

In case there is Google/ Microsoft calendar integration enabled, you can schedule a conference via the Schedule button in the Info frame: 


When you click the button, calendar opens enabling you to schedule a conference in the participants' calendars:


1 - Scheduled event is automatically added to your calendar 

Note: According to the new Google settings, you need to turn on specific options in order to guarantee that scheduled events are automatically added to you calendar.

Follow these instructions:

  1. Go to Gmail Settings -> See all settings

  2. Go to General tab and scroll to Smart features and personalization

  3. Turn on Smart features and personalization if you use Gmail email client or Smart features and personalization in other Google products if you use other mail clients, (Outlook, Apple Mail etc) under Gmail account

More information is available here: https://support.google.com/mail/answer/10079371?hl=en&ref_topic=3394219.

  • 2 - You can access the conference via the link provided in the email 
  • 3 - You can also access the conference in the audio-only mode, by using dial-in numbers. This is the option for mobile phones, which allows you to join the conference without manually entering the conference ID (as it is already included in the dial-in number) 
  • 4 - This option is not restricted to mobile phones. It also lets you access the conference in the audio-only mode by calling the local number for your country. Click Find a local number to view the full list

  • 5 - This is the ID number of the conference

PBX user