FAX Server and SMS - Admin Guide
Fax and SMS Server application allows you to send and receive faxes and SMS messages via Wildix Collaboration, to use Fax2Mail, Mail2Fax and Mail2SMS services.
Updated: November 2024
Permalink: https://wildix.atlassian.net/wiki/x/vAvOAQ
Prerequisites
- For Physical PBXs: Make sure that the USB drive’s partition or a Windows share for faxes is added in WMS Settings -> System -> Storages (consult WMS Start Guide, Storage services)
- For SMS exchange: W01GSM/ DaySaver gateway must be configured (refer to WMS Start Guide, GSM network)
- Licensing requirements (more information: https://www.wildix.com/licensing/):
- Min. UC-Essential license to activate Fax Server for all users
- Min. UC-Essential license to exchange faxes and SMS for each user
Number of simultaneously sent faxes depends on the number of users according to Per User licenses
To determine the number of faxes, use one of these formulas:
Users > 0, but < 12, faxes to be sent = 2
- Users >= 12, but < 24, faxes to be sent = 4
- Users >= 24, but < 40, faxes to be sent = 5
- Users >= 40, but < 60, faxes to be sent = 6
- Users >= 60, but < 120, faxes to be sent = 10
- Users >= 120, but < 200, faxes to be sent = 15
- Users >= 200, but < 300, faxes to be sent = 30
- Users >= 300, but < 500, faxes to be sent = 40
- Users >= 500, faxes to be sent = 45
Examples:
If you have 59 users, then you can send 6 faxes simultaneously.
If you have 120 users, then the number of simultaneously sent faxes is 15.
General Fax/ SMS Server settings
Configuration of FAX/ SMS Server is performed in WMS Settings -> System -> FAX/SMS server. Refer to WMS Settings Guide where you can find detailed description of FAX/SMS Server general parameters.
Important: make sure to define email address to which the copy of all the sent and received faxes and SMS will be saved.