How to use AI Assistant in x-bees
This Guide explains how to use AI Assistant feature in x-bees.
Other x-bees documentation: x-bees documentation.
Created: May 2024
Updated: July 2024
Permalink: https://wildix.atlassian.net/wiki/x/AQCHI
Introduction
AI Assistant provides intelligent support and allows to streamline communication and make it more efficient, helping to generate a reply, rephrase or explain a message, get conversation summary, etc.
Requirements
- WMS 6.06
- x-bees-Standard license or higher
- Available for x-bees Web only
Features
AI Assistant feature provides the following options:
- Reply: generate suitable replies to the incoming message, to streamline conversations and improve response quality.
- Rephrase: rephrase a given piece of text (can be applied to the text in the input field or the last message in conversation) .
- Summary: generate summary of the last received messages in the conversation, to extract key points or condense information, making it easier to understand.
- Expand: generate more informative text based on the input (can be applied to the text in the input field or the last message in conversation).
- Explain: ask to explain some concepts or topics (can be applied to the text in the input field or the last message in conversation).
- Shorten: shorten a lengthy text or message, to trim unnecessary details and improve readability (can be applied to the text in the input field or the last message in conversation).
- Translate: translate the text into your browser language (can be applied to the text in the input field or the last message in conversation).
How to Use
1. To access the options, click on the AI Assistant icon to the left of the input field (1) or next to the necessary message (2) in the conversation:
Note: You can also access AI Assistant on the Transcription screen, by hovering a mouse over the necessary phrase:
For more details about transcriptions of calls and conferences in x-bees, check out the documentation: How to use real-time transcription of x-bees calls and conferences
2. AI Assistant opens with the list of options mentioned above:
3. Choose the necessary option and click on it. In case you've clicked on the AI Assistant button next to the message input field and there is no text in the field, in most cases AI Assistant applies the chosen option (Expand, Explain, etc.) to the last message in the conversation. In other cases, e.g. for Reply and Summary, the command is applied to recent messages in the conversation.
If there is some text in the input message field and you've clicked on the AI Assistant icon to the left of the message field, the AI Assistant options get applied to the message input text:
You can click on the Copy icon to copy the AI Assistant result and e.g. paste it in the input message field:
In case you are not satisfied with the result, you can click Generate again:
In case of clicking on the AI Assistant icon next to a message in the conversation, on the AI Assistant screen that appears you can see the message itself, as well as the list of actions you can perform with the message:
Create a New Command
You can create a new custom command via Settings (1) or by clicking on the + icon (2):
In Settings, in case there are no custom commands yet, you need to click Add first command:
On the New command screen, fill out the Name and Prompt fields and click Save:
Once saved, custom commands appear at the bottom of the AI Assistant screen, next to the + icon:
Manage Custom Commands
You can manage custom commands via Settings, where you can edit the commands, delete them or create new ones: