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Axonaut Integration - User Guide - English

Axonaut Integration - User Guide - English

Owned by Former user (Deleted)
Last updated: Jan 19, 2023 by Tatiana Bieliakova

This guide will lead you through the process of Axonaut integration setup. 

Requirements: 

Created: October 2020

Updated: January 2023

Permalink: https://wildix.atlassian.net/wiki/x/mwPOAQ

Features
  • Click to calls directly from the company file
  • Auto-detect existing contact and redirect to its page

Wildix module is built into Axonaut CRM, no need to install it.

Configure the Popup URL

To get the best experience, we recommend using Google Chrome.


Popup URL / App allows you to open the CRM web page upon receiving or placing a call and pass parameters (static parameters or supported variables).

To add it, go to Collaboration Settings -> Personal -> Popup URL / App (it can also be added via WMS -> Users -> Edit preferences -> Settings -> Popup URL).

The following URL is set up for the automatic opening of a contact record when an incoming call occurs:

  • https://axonaut.com/searchMetacentrex?str={CALLERNUM} 


You can choose between several methods, such as opening the contact card when receiving the call, when it is accepted or when you click: