Deploying WMS 6.0 on Hardware, Virtual, Cloud PBXs

This Guide explains how to deploy WMS 6 on Hardware, Virtual and Cloud PBXs.

Created: January 2023

Updated: July 2023

Permalink: https://wildix.atlassian.net/wiki/x/AQAkB

If your WMS version is lower than WMS 5, first upgrade your PBX to WMS 5, please follow the document: /wiki/spaces/DOC/pages/30283187.

Upgrade to WMS 6 is supported on: Per User PBXs updated to the latest WMS 5 version with monthly, yearly or 5 year subscriptions.

Upgrade to WMS 6 is NOT SUPPORTED on: Per Service PBXs and Lifetime Per User PBXs, licenses for these PBXs must be regenerated.

How to update an unsupported system to WMS 6:

If your system is a Lifetime or a Per Service PBX, you can convert it to Cloud, follow the procedure present in the guide PBX Licensing and Activation (chapter Move PBX to Cloud).

Install or upgrade VM PBX

Upgrade a VM PBX from WMS 5 to WMS 6

Reboot the PBX
Update it to the latest WMS 5 version using repository rel50
Update it to the first WMS 6 version using repository rel60

Update of VM PBXs with Lifetime licenses is not supported. Follow the guide PBX Licensing and Activation Admin Guide to move your PBX to Cloud if you wish to use WMS 6.

Install a new WMS 6 VM PBX

Requirements

Any kind of VM hypervisor capable of importing OVF/OVA templates for deploying, is supported.

Recommended requirement for VM systems:

2vCPU, 4GB -> PBX managing up to 1000 users
4vCPU, 8GB -> PBX managing up to 5000 users
8vCPU, 16GB -> PBX managing up to 10000 users

Requirements may differ depending on the system usage (i.e. additional integrations, burst load, etc).

Deployment

Download the new VM Image here: WMS_6.03_x64_20230725.ova (compatible with VMWare 6.X, HyperV, Virtualbox)
If you prefer OVF format, please use utility called OVFTool by VMWare: http://ftp.tucha13.net/pub/software/VMware-ovftool-4.1.0/
After the installation, you need to run the following command changing paths for your system:

OVFTool command example

ovftool WMS_6.03_x64_20230725.ova WMS_6.03_x64_20230725.ovf

In case if you're running VMWare version lower than 6.5, please run this command in order to reduce VMWare HW Compatibility Level:

OVFTool hw compatibility change (example for ESXi 6.0)

ovftool --maxVirtualHardwareVersion=11 wms_6.03_x64_20230725.ova wms_6.03_x64_20230725_v11.ova

Once the VM is installed, follow PBX Licensing and Activation Admin Guide (chapter PBX Activation) to activate your PBX and add user licenses.

Note: If you install the system using Hyper-V, download VHD archive from here: WMS_6.03_x64_20230725.vhd.zip

Upgrade HW PBX

Requirements

Upgrade to WMS 6 is supported on Per User PBXs with recurring subscriptions (monthly/ yearly/ five years) running WMS 5

Upgrade a HW PBX from WMS 5 to WMS 6

Reboot the PBX
Update it to the latest WMS 5 version using repository rel50
Update it to the first WMS 6 version using repository rel60

Update of HW PBXs with Lifetime licenses is not supported. Follow the guide PBX Licensing and Activation Admin Guide to move your PBX to Cloud if you wish to use WMS 6.

Activate or upgrade Cloud PBX

Add a new Cloud PBX

Go to WMP -> go to Customers tab
Select a customer and go to Pbxes tab
Click + to add a new PBX
Select WPBX-CLOUD (WMS6) in Model field

Fill in all other fields
Click Add

Note: Wait for approximately 3 minutes before proceeding. Your PBX will be activated.

Upgrade your Cloud PBX

Requirement:

Cloud PBX running WMS version 5

To upgrade your newly created or existing Cloud PBX to WMS 6 version, proceed with the following steps:

Reboot the PBX
Update it to the latest WMS 5 version using repository rel50
Update it to the first WMS 6 version using repository rel60