WMS Stable Changelog rel50

Fixes

[WMS-16944], [WMS-17124] - wms: fixed an issue in which it wasn’t possible to upgrade Hardware PBX from WMS 5 to WMS 6 because of lack of space 

[WMS-17010] - sys: fixed data migration issues from Hardware/ Virtual PBX to Cloud PBX, caused by ‘migrate2cloud’ script, which incorrectly calculated disk space usage 

[WMS-17022] - sys: updated the voice prompt pronounced when user tried to access another user’s voicemail, removing the request to enter pound after the password, as the pound made it impossible to access the voicemail

[WMS-17075] - sys: fixed an issue when speech recognition didn’t work correctly after the question was repeated  

[WMS-17149] - sys: fixed a rare issue when XMPP server was unable to start after upgrade on big installations 

[WMS-17465] - sys: fixed an issue in which migrate2cloud script used during the data migration process from Hardware/ Virtual PBX to Cloud PBX failed because of incorrect calculation of disk space usage 

WMS Stable  5.04.20230504.1 Date: 09 May 2023 

Improvements

[WMS-15759] - wms: added custom config parameter that allows to avoid an issue in which WP phones of Call group members continued to ring after the call was answered, which occurred in case of large amount call group member with "Colleague" BLF buttons configured 

How-to:

• Add the following parameter to /etc/callweaver/sip-general-custom.conf file: 

  skip_cg_members_early_state_presence=yes

• Reload PBX engine: 

  callweaver -x'sip reload'

• When the parameter is enabled, sending PUBLISH messages is skipped

[WMS-16830] - wms: performance and stability improvements

New Firmware

WP410r2 v. 50.145.6.176

[WP-261] - wp: fixed an issue in which WP410 r2 phone stuck in a continuous loop of receiving configuration from a PBX

WMS Stable 5.04.20230324.1 Date: 04 April 2023

Improvements

[WMS-16272] - wms: made some security improvements

Fixes

[WMS-15999] - wms: fixed an occasional issue in which there was no audio during outgoing calls to external numbers

[WMS-16148] - sys: fixed an issue in which an incoming external call failed when it was forwarded via CLASSOUND trunk

[WMS-16183] - wms: fixed an issue, in which it was not possible to import users from Zoho in case the domain was other than zoho.com (e.g. zoho.eu, etc.)

[WMS-16188] - sys: fixed an issue of poor PBX performance in cases when there were too many call recordings at a time

[WMS-16369] - sys: fixed an issue in which there was no music on hold for the first user in Conference call, if the user was added to the conference via attended transfer

[WMS-16578] - x-ca: fixed an issue in which some data in Agent Reports in x-caracal wasn’t deleted as configured in WMS -> PBX -> Call and chat history -> Settings

[WMS-16713] - sys: fixed an issue when after some updates on the Zoho CRM side, users having Zoho PhoneBridge Integration with Wildix experienced data loss (call activity in Zoho CRM could not be created)

[WMS-16788] - wms: fixed a rare issue of ESPA Monitor switching protocol on old installation which could lead to such an issue as impossibility to generate calls

New Firmware

[WMS-16614] - dev: new W-AIR firmware v530b11 which includes fixes of the following issues:

• Bad audio quality during calls in case of a large W-AIR network after upgrade to 530b0801 and 530b802, caused by W-AIR bases randomly starting to have huge network latency.
• UI issue on W-AIR Basic2 handset with firmware v.531b1, in which there was black area on the screen under the clock.
• An occasional issue when it wasn’t possible to upgrade voice prompts.
• A call could not be muted by pressing the 'Mute' button on W-AIR Headset.
• After placing a call from Collaboration and getting rejected for any reason (e.g. invalid or busy number), base station attempted to call the same number 4 times.

WMS Stable 5.04.20230116.1 Date: 20 January 2023

Improvements

[WMS-15061] - sys: improved system security  

[WMS-15641] - sys: added possibility to use internal MySQL server on Virtual PBXs

Documentation: How to Deploy MySQL server on Virtual PBXs

[WMS-15733] - sys: improved the logic so that root partition is automatically increased on Hardware PBXs depending on the disk size  

[WMS-15746] - sys: improved PBX engine stability and performance

Fixes

[WMS-15452] - sys: fixed an issue in which users received false notifications about the state of SIP Trunk registration  

[WMS-15530] - sys: fixed an issue in which license on Hardware/ Virtual PBX deactivated after its first activation or after changing license serial 

[WMS-15541] - sys: fixed an issue of PBX engine memory leaks with large uptime which occurred on Failover PBXs

[WMS-15570] - sys: fixed an issue in which active calls dropped during PBX sync process in load sharing scenario 

[WMS-15744] - wms: improved the upgrade logic to fix an issue in which Hardware PBX could not upgrade from WMS 5 to WMS 6 because of lack of space

[WMS-15794] - sys: fixed an issue of SIP proxy crash in some rare cases 

[WMS-15847] - sys: fixed an issue in which PIN was not created for users in LDAP after upgrade to WMS v. 5.04.20221115.1, which led to such issues as impossibility to access Voicemail with existing password or login with feature code 99 

[WMS-16097] - wms: fixed a security issue when an authorised unprivileged user could get admin level rights

New Firmware

WorkForce firmware v. 65.145.6.30,  W-AIR firmware v. 530b802

[WMS-16066] - dev: rolled back W-AIR firmware v. 0530b9 due to found issue in which W-AIR base stations randomly started to have huge network latency until rebooted, which resulted in such an issue as bad audio during calls

[WP-211] - dev: fixed an issue in which WorkForce randomly rebooted in case DuoLED-BT headset was used

WMS Stable 5.04.20221229.1 Date: 29 December 2022
Fix

[WMS-15986] - sys: fixed an issue with SSL certificates renewal

WMS Stable Hotfix Date: 19 December 2022

Updated package: 5.04.20221115.1

Fix

[WMS-15910] - sys: fixed a vulnerability issue with Server-side request forgery (SSRF) via the component ZohoClient.php in the WMS

• Note: WMS 5.04 PBXs automatically received this fix so upgrade to this version is not required.

WMS Stable Hotfix Date: 16 November 2022

Additional package: 5.04.20221115.1

Fix

[WMS-14867] - sys: improved security of how web passwords are stored

Note: Web password is encrypted when:

• old backup is applied 
• users are uploaded from CSV file
• an old user on a running system has unencrypted password

[WMS-15673] - wms: fixed an issue in which pop-up messages were not visualised in WMS if admin used French language and the WMS network was not aligned with licences on the PBX and which also affected visualisation of some pages in WMS (e.g. Users and Debug page)

WMS Stable 5.04.20221104.2 Date: 15 November 2022

Improvement

[WMS-12048] - wms: added possibility to configure trusted IP list in WMS How-to:

1. Go to WMS -> Settings -> PBX -> Security
2. Navigate to the Trusted IPs list section
3. In the Trusted IP field, enter the IP addresses you want to add to the trusted list

Notes:

• Allowed values are: valid IP addresses (subnets are not allowed)
• Maximum number of IPs that can be added: 32 

Fixes

[WMS-12232] - sys: fixed some rare performance issues (e.g. web interface stuck on ‘Proceeding’ during phonebook import) on Hardware/ Virtual PBX, faced by users with some router models/ firewalls 

[WMS-14952] - sys: fixed an issue with switch status reverting to disabled after triggering switch function key in Collaboration, mobile apps and WP phones 

[WMS-15041] - sys: fixed an issue in which a call, after being abruptly ended for some reason (e.g. electric supply off), was still displayed as active in CDR-View and PBX logs  

[WMS-15050] - sys: fixed an issue in which the list of temporary banned IP addresses in SIP blocks menu in WMS contained outdated data 

[WMS-15252] - sys: fixed an issue in which incoming CLASSOUND calls immediately dropped due to codec mismatch 

[WMS-15265] - sys: fixed a rare issue with missing logs in wms.log file after PBX upgrade

WMS Stable 5.04.20220930.1 Date: 04 October 2022

Improvements

[WMS-14822] - wda: improved analytics logic so that calls that come through one PBX and get automatic answer by the system (e.g. IVR) on another PBX in WMS Network, with no agent’s reply, are not considered answered and the system message is not counted as talk time  

[WMS-15054] - sys: for improved security, closed Port 53 for public networks on Hardware / Virtual PBXs 

Fixes

[WMS-14300] - wms: fixed an issue when members of a Call group, which also included users from another PBX in WMS Network, had unanswered call records in Collaboration History even though the calls were answered by Call group members from another PBX

[WMS-14814] - wms: fixed an issue in which PBX engine crashed in some cases: during sending fax, or when entering some commands in terminal, e.g. "queue add member 007 to 4"

[WMS-14950] - col: fixed an issue when after selecting a colleague via the search field, with whom didn’t chat or call to before, the chat tab didn’t change and it took a very long time to open a chat with the selected user  

[WMS-14968] - wms: fixed an issue in which PBX didn’t recognize call class if the call was made from PBX in the US region with country code 1 USA and the ACL rule ‘Can/Cannot call’ was ignored  

[WMS-15049] - x-ca: fixed an issue in which REST API returned empty data after WMS upgrade to v. 5.04.20220325.8

[WMS-15085] - sys: fixed an issue of PBX engine crash in some rare cases 

New Firmware

WorkForce firmware v. 65.145.6.30

[WP-211] - dev: fixed an issue in which WorkForce randomly rebooted in case DuoLED-BT headset was used

WMS Stable Hotfix Date: 12 September 2022

Additional package: cw-5.04.20220909.1

Fix

[WMS-14489] - sys: fixed an issue in which new calls were not added to call history in Collaboration due an error on MySQL server

WMS Stable 5.04.20220819.1 Date: 29 August 2022

Improvements

[WMS-14192] - wms: improved the logic of phonebooks import, so that country code is added to the Extension field if the extension consists of 7 or more digits

[WMS-14238], [WMS-14241], [WMS-14544] - wms: security improvements 

[WMS-14265] - wms: improved the logic of Active Directory login: 1) added Full domain field to Active Directory settings to give possibility of entering custom domain; 2) in case data entered in login field contains “\” or “@” it is automatically used as a login  

[WMS-14691] - wms: improved the upgrade logic by blocking upgrade to the next major WMS version in case of wrong WMS Network configuration, to avoid issues with calls 

Notes:

• PBX can still upgrade within the same major WMS version
• To be able to upgrade to the next major WMS version, e.g. from WMS 5 to WMS 6, WMS Network has to be configured correctly, matching the licences ordered on the Wildix Management Portal 

[WMS-14869] - wms: updated the warning message which is displayed in case WMS Network configuration is not aligned with the order on the WMP, e. g. if WMS Network is enabled on a standalone PBX  

[WMS-14256] - sys: updated Monit service for improved performance and security  

[WMS-14423] - col: Collaboration stability and performance improvements

Fixes

[WMS-12208] - sys: fixed an issue in which the feature "Notify by email in case SIP trunk registration status is changed" didn’t work and PBX admin didn’t receive an email notification starting from WMS 5.03 

[WMS-12232] - sys: fixed some rare performance issues (e.g. web interface stuck on ‘Proceeding’ during phonebook import) on Hardware/ Virtual PBX, faced by users with some router models/ firewalls 

[WMS-13869]  - sys: fixed an issue in which in some rare cases PBX couldn't reconnect to external MySQL database

[WMS-13911] - col: fixed one-way audio issue in case of a call from Collaboration to a device that doesn’t support Opus codec, if there was an automatic answer (e.g. in case of Away status) before user answered the call 

[WMS-14017] - col: fixed an issue when user didn’t receive notification about unread group chat message and the message was marked as read, if user was on a different tab in Collaboration (other than Chat) or after login

[WMS-14079] - col: fixed an issue with Colleague Fn key functionality in Collaboration, in which there was no audio beep notification for an incoming call, though Audio notification option was enabled 

[WMS-14135] - x-ca: fixed an issue when x-caracal reports sent in scheduled reports email via Run Now button didn’t contain all required information 

[WMS-14246] - dev: fixed an occasional issue of poor audio quality during calls on W-AIR headsets after upgrade to WMS 5.04.20220309.1 

[WMS-14275] - sys: fixed an issue in which call and chat history cleanup didn’t work after upgrade to WMS 5.04.20220425.1 

[WMS-14338] - sys: fixed an issue of SIP proxy crash in some rare cases 

[WMS-14457] - sys: fixed an issue in which calls routed through WMS network randomly dropped in some cases 

[WMS-14464] - sys: fixed an issue in which licence renewal failed and WMS admin got the notification “An error occurred while updating the licence. For the correct work of all services, copy PBX key and reactivate the licence” 

[WMS-14469] - sys: fixed an occasional issue, in which Hotel integration stopped working because WHotel daemon crashed and could not be restarted automatically 

[WMS-14519] - sys: fixed an issue in which x-caracal log files were not rotated  

[WMS-14602] - sys: fixed an issue of PBX engine restart because of a deadlock after executing the cli command 'sip show channels'  

[WMS-14612] - wms: fixed an issue in which BRI/ PRI trunks were not displayed on Trunks page in WMS after upgrade to WMS 5.04 

[WMS-14613] - sys: fixed an issue in which “Enable routing eth0” was deactivated after reboot on Hardware or Virtual PBX, after upgrade to WMS 5.04.20220506.5 

[WMS-14669], [WMS-14689] - sys: fixed an issue of PBX engine crash in some rare cases

[WMS-14801] - sys: fixed an issue in which the ‘migrate2cloud’ script failed to execute

[WMS-14861] - dev: fixed an issue in which the latest W-PA model reacted to "Speed Dial" Function key only after pressing the button a second time

New Firmware

W-AIR firmware v. 530b801

[WMS-14652] - dev: fixed an issue with W-AIR base stations in which attempts to start an outgoing call failed resulting in “insufficient resources” error message

Note: Maximum 8 handsets (5 in case of W-AIR Small Business) can be updated at a time per a base station. In case a Multicell system has more than 8 handsets located on each base station, additional handsets need to be turned off during the first 8 handsets upgrade.

WMS Stable 5.04.20220608.1 Date: 09 June 2022

New Features

[WMS-10874] - x-ca: added support for scheduled reports in x-caracal

How-to:

1. Go to x-caracal -> "Setup" -> "Schedules/ Alerts"
   Note: The "Setup" menu is available only for a manager who is a user with Admin user type.
2. Configure the report settings under "New Scheduled Report": enter destination email (you can add multiple emails, separated by comma), select the reports to be sent, queues, time range, cron configuration.
3. Tick off the checkbox next to "Active" and click "Save". The report appears in the list of Scheduled Reports and Alerts on the right, where you can modify or delete it.

Documentation: x-caracal documentation.

[WMS-13623] - x-ca: added French, Portuguese, and Spanish localizations of x-caracal  

Improvement

[WMS-13974] - sys: for improved security, closed the following unnecessary ports on the PBX: 

• TCP/ UDP 111
• TCP 53
• TCP 389
• TCP 636 

[WMS-14127] - sys: added delivery of Wildix packages to aptly.wildix.com for PBX upgrades in case of WMS-5.xx and WMS-6.xx 

Documentation: Ports used by Wildix services

Fixes

[WMS-12150] - sys: fixed a rare issue in which users faced “Your connection is not private” error message when trying to access Collaboration 

[WMS-13893] - sys: fixed an issue in which Collaboration occasionally crashed after a colleague received a call from contact in external phonebook, in case caller name lookup was enabled and the contact name contained non-ASCII characters 

[WMS-13950] - sys: fixed a rare issue in which there was no audio during a call in Collaboration 

[WMS-13992] - col: fixed an issue in which “Hide offline users” feature in Collaboration didn’t work unless the page was refreshed or other changes were made, after upgrade to WMS 5.04 

[WMS-14025] - wms: fixed an occasional one-way audio issue on WP phones which happened in the following case: a call from WMS network was made to a WP phone, the WP phone made semi-attended transfer with Direct RTP to another WP phone in the same network; custom codecs were configured on the PBX

[WMS-14038] - sys: fixed an issue with CLASSOUND in which after trying to send SMS to an incorrect number, SMS daemon crashed and further SMS were not sent  

[WMS-14106] - sys: fixed an occasional issue during calls from MS Teams with teams4wildix integration to external numbers with IVR, in which attempts to enter some digits failed as DTMF tones were not recognized by the PBX 

[WMS-14250] - col: fixed an issue when it wasn’t possible to start a call via Collaboration on Google Chrome 103 beta

New Firmware

New firmware W-AIR Base Multicell  v. 530b4, WelcomeConsole v. 68.145.2.47, WP480GR3 firmware v. 63.145.10.38, Start firmware v. 150.145.2.10

[WMS-14365] - dev: downgraded W-AIR Base Multicell from v530b8 to 530b4 due to an issue in which it was impossible to make calls on large installations 

[WP-200] - dev: improved performance of WelcomeConsole with MonoLED-BT/ DuoLED-BT headset to ensure better call stability

[WP-199] - dev: security improvements for WP phones 

WMS Stable Update Date: 06 May 2022

Additional package:  5.04.20220506.5

Improvement

[WMS-12815] - sys: added support for import of contacts from Hana DB

How-to:

• Go to WMS -> Users -> Phonebooks
• Select/ create a phonebook and click "Import"
• Select Hana DB as Backend
• Enter credentials and Database name
• Click "Save and Import"

Fixes

[WMS-13902] - x-ca: fixed an issue in which x-caracal search didn't return any results 

[WMS-13922] - col: fixed an issue in which names of some fields (VAT ID, Document type, Document number) were not displayed in Collaboration -> Phonebook -> contact details

[WMS-13996] - col: fixed an issue in which it was impossible to set tags in Collaboration -> History if they contained 2 or more words separated by spaces or ampersand (&), after upgrade to WMS Release Candidate 5.04.20220425.1

New Firmware

New firmware for WorkForce v. 65.145.6.28

[WP-202] - dev: fixed an issue in which WorkForce occasionally rebooted in case DuoLED-BT headset was used and which also led to no audio during calls after the reboot

WMS Stable 5.04.20220425.1 Date: 27 April 2022

Improvements

[WMS-12707] - sys: improved the logic of clearing CDR data, so that both local and external CDR databases follow the same cleanup rules (configured in WMS -> Settings -> PBX -> Call and chat history)  

[WMS-13737] - wms: added a warning notification if a serial number in the domain is used to access WMS  

Note: In Q2'22 the access to PBX with the serial number in the domain will be impossible. Please use PBX name instead

Fixes

[WMS-9812] - col: fixed an issue in which pop-up notification for BLF key “Call group” didn’t work correctly and wasn’t cleared in Collaboration after the call was answered, if there were 2 simultaneous calls to the Call group 

[WMS-11126] - sys: added Windomain field to import of users/contacts from Active Directory, to provide possibility to manually enter the domain 

Note: In case the WINDOMAIN field is empty, the old logic applies and the data is automatically taken from Base DN

Documentation: Import of Contacts and Users Guide

[WMS-12801] - wms: fixed an issue in which it was not possible to upload Company logo (fax cover) for user via WMS 

[WMS-12873] - sys: fixed an issue in which local VLAN settings for FXO/ FXS r3 media gateways were deleted after provisioning and the gateways couldn’t reach PBX 

[WMS-13148] - wms: fixed an issue in which the feature "Show original caller number", enabled in trunk settings, displayed called number instead of the caller, if the call was made to local user from mobile app via the Callback option 

[WMS-13319] -  wms: fixed an issue in which changes of preferences for multiple users who were Call group members led to incorrect presence status in Call groups

[WMS-13508] - col: fixed Collaboration UI issues in Dark mode, including color styles of buttons and menu items, typing hint, incorrect font color after enabling Dark theme, etc. 

[WMS-13639] - sys: fixed an issue of distorted audio which sometimes occurred in case of a call from Vision, SuperVision, or mobile app (Android or iOS) to Voiceflex SIP trunk provider 

[WMS-13662] - sys: improved the logic of estimating average hold time, which is announced to callers in queue 

[WMS-13728] - sys: fixed an issue in which user status in Collaboration didn’t sync with Outlook calendar events, in case the user was new and they didn’t use Microsoft365 Settings tab in Collaboration yet 

[WMS-13802] - col: fixed an issue of failed sync of big Microsoft365 phonebooks, which resulted in missing or duplicate phonebook contacts in Collaboration 

[WMS-13841] - sys: fixed an issue in which calls via CLASSOUND failed if they were managed through Mobility extension lookup 

[WMS-13934] -  sys: fixed one way audio issue if a call was put on hold and resumed/ transferred from FXO gateway after upgrade to the latest WMS Stable 5.04

[WMS-13962] - wms: fixed an issue when Call History in Collaboration failed to load after upgrade to WMS Beta v 5.04.20220422.2 

New Firmware

New firmware for WelcomeConsole v. 68.145.2.45,  Workforce v.65.145.6.26, W02FXS r3 v 27191018, W04FXO r3 v. 27811018, W04FXS r3 v. 27811018, W24FXS r3 v. 27811018

[FXX-19] - dev: rolled back FXS/FXO gateways firmware due to found issue with configuration reset after upgrade from WMS 5.03 to the latest WMS Stable 5.04

[WP-152] - dev: fixed some issues with DuoLED-BT headset connected to WorkForce in which 

• there was no ringtone and LED indication on an incoming call after the previous call was just hung up
• it was impossible to answer a second incoming call 

[WP-184] - dev: fixed some issues emerging after hanging up a call from DuoLED-BT headset connected to WelcomeConsole:

• there was no ringtone on an incoming call
• it was impossible to answer a second incoming call/ retrieve a call from waiting
• 2-3s audio delay for a caller

[WP-201] - dev: fixed an issue with DuoLED-BT headset connected to WorkForce, in which after changing “Headset Ring Mode” settings from “Headset” to “Speaker”, the ringtone during an incoming call was still played on the headset 

WMS Stable Hotfix Date: 13 April 2022

Additional package: cw-5.04.20220413.1

Fix

[WMS-13730] - sys: fixed an occasional issue in which after closing Collaboration app on mobile (iOS and Android), users didn’t get incoming Call group calls

WMS Stable Hotfix Date: 12 April 2022

Additional package: 5.04.20220412.1

Fix

[WMS-13842] - wms: fixed an issue in which sync of contacts via CardDAV stopped working after upgrade from WMS 5.03 to 5.04

WMS Stable Hotfix Date: 11 April 2022

Additional package: 5.04.20220411.1

Fix

[WMS-13846] - wms: fixed an issue in which check-in via Hotel Manager was not possible after upgrade to WMS 5.04.20220325.8

WMS Stable Hotfix Date: 25 March 2022

Additional package: cw 5.04.20220325.8

Improvements

[WMS-12715] - x-ca: allowed access to REST API on x-caracal

[WMS-13384] - wms: allowed to use symbols (except for @, &, <, >) and accented characters for all languages in the Department field in WMS -> Users (when adding, editing, or importing users)

Fixes

[WMS-13456] - wms: fixed an issue in which Dialplan application “Set” -> “Caller number”/ “Caller number on trunk” and "prepend digits" option modified caller name instead of caller number

[WMS-13490] - sys: fixed an issue in which Microsoft 365 phonebooks and calendars sync didn’t work correctly after upgrade to WMS 5.04.20220309.1

[WMS-13511] - wms: added possibility to use 3rd party CardDAV sync apps (Open Sync, DAVx⁵ and DAVdroid) for phonebook sync for Android 10 and higher

The apps are available by the following links:

• Open Sync: https://play.google.com/store/apps/details?id=com.deependhulla.opensync
• DAVx⁵: https://play.google.com/store/apps/details?id=com.davdroid.managed
• DAVx⁵ free version via apk: https://f-droid.org/packages/at.bitfire.davdroid/

[WMS-13513] - sys: fixed an issue of delayed audio during an external call from WP phone

[WMS-13546] - col: fixed an issue of chats taking a long time to load when refreshing Collaboration web page

[WMS-13621] - wms: fixed an issue in which presence of users was not displayed on the Colleagues tab in Collaboration after update to WMS 5.04.20220309.1 in case chats were disabled 

[WMS-13634] - wms: added logic to hide empty Departments on the Colleagues tab in Collaboration

[MMS-13640] - sys: fixed an issue in which admin didn’t get email notification about lack of free disk space on the PBX

[WMS-13663] - col: fixed an issue in which Collaboration interface was in English though Estonian language was set

WMS Stable Version 5.04.20220309.1 Date: 10 March 2022

New Features

[WMS-10417] - wms: added possibility to assign W-AIR headsets and handsets to users via a new tab in WMS: Devices -> W-AIR Devices

Requirement: W-AIR handset/headset should have DECT registration on the W-AIR base station before it can be assigned to user

How-to:

• Go to WMS -> Devices -> W-AIR devices
• Choose the headset/ handset and click Assign to user

• Enter user extension and click Save.

Note: To figure out which headset received the assigned extension, you can dial this extension and see which headset rings.

To assign device to a different user:

• Choose the headset on the W-AIR devices tab -> click Assign to user
• Enter a different extension and click Save.

To deassign a device:

• Choose the headset/ handset -> click Assign to user
• Select “unknown” in the Extension field and click Save.

[WMS-12108] - sys: integrated res_json module to handle json format inside Diaplan

Documentation: How to handle JSON inside Diaplan in WMS.

[WMS-12109] - wms: added Simple Token authentication method

How to use:

• Open WMS -> Settings -> PBX -> Integrations
• Go to Applications tab -> Simple token
• Click Add and get a token

[WMS-12200] - wms: added an API endpoint that allows to get general statistics about Call group's usage (number of CG members: total, logged-in, busy, available and the number of calls in queue)

New API endpoint:

GET api/v1/Dialplan/CallGroups/<id>/stat - returns the following info:

• total number of Call group members
• number of logged-in users
• number of available and busy members in the Call group
• number of calls in the queue

Notes:

• Only static members of a Call group are displayed.
• In case of PBX reboot or a newly created Call group, at least 1 call to the Call group should be made in order to get up-to-date statuses. Otherwise, all members’ statuses would be logged-in and available.
• Access to the API endpoint is available for users with Essential license or higher and in case the option “Limit call groups” is not enabled in User preferences in WMS -> Users -> Edit preferences -> Settings section.

API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/

[WMS-12290] - wms: extended Personal settings API by adding possibility to receive and process Collaboration Contact center tab settings

Updated endpoints: 

• GET /api/v1/Personal/settings/
• PUT /api/v1/Personal/settings/

[WMS-12539], [WMS-13172] - col: added possibility to create multilevel hierarchy of Departments and display them in a tree view on the Colleagues tab in Collaboration

• The Colleagues tab now shows only the list of Departments
• If user’s Department field in WMS is empty, Group name is automatically used as Department after the upgrade. This doesn’t apply to imported users, their Department fields remain empty.
• In case there isn’t a single Department filled out in WMS, the Colleagues tab displays only one section - “All”.

How-to:

When adding/ editing a user in WMS -> Users (or in case of user import via a CSV file), indicate the Department path using the separator “/” in the Department field. For example:

Department: Level1/Level2/Level3/Level4 

Notes:

1. If the Department name contains “/” it should be replaced with another character. It is also recommended to replace long names with shorter ones.
2. Users that don’t belong to any Department are added to the section Other on the Colleagues tab.
3. If you want to change the default separator to another character, edit the following parameter in the /rw2/etc/env.custom.ini file:
   DEPARTMENTS_TREE_SEPARATOR=/
4. By default, only people added to Colleagues (roster) are shown. To have all users displayed, add the following line to the /rw2/etc/env.custom.ini file:
   COLLABORATION_SHOW_ALL_COLLEAGUES=true

Current limitations:

• The presence of users that are not added to the roster is not available.
• It may take up to 10 minutes to apply changes in the Departments tree, enabling/ disabling the functionality, etc.

Documentation: How to configure Departments tree. 

[WMS-12726] - wms: added a new API endpoint that returns groups or departments with user extensions in a tree view

New API endpoint:

GET /api/v1/departments - get a list of groups

[WP-155] - dev: added possibility to disable speaker mode on WorkForce via custom provisioning parameter

How-to:

Add the following parameter to [wildixp2] section in /rw2/etc/provision.conf file:

SpeakerDisable

Available values:

• SpeakerDisable=yes - disables the speaker mode for all WorkForce devices;
• SpeakerDisable=no - enables the speaker mode for all WorkForce devices;
• SpeakerDisable=list of extensions (e.g. SpeakerDisable=38001,24001,22005) - disables the speaker mode for the mentioned extensions.

Improvements

[WMS-9771] - wms: added new API endpoints for trunk lists

API endpoints for SIP trunks:

• GET /api/v1/Trunks/Sip/ - Get a list of SIP trunks
• POST /api/v1/Trunks/Sip/ - Create a SIP trunk
• PUT /api/v1/Trunks/Sip/{id} - Update a SIP trunk by id
• DELETE /api/v1/Trunks/Sip/{id} - Delete a SIP trunk by id

API endpoints for PSTN trunks:

• GET /api/v1/Trunks/Pstn/ - Get a list of PSTN trunks
• POST /api/v1/Trunks/Pstn/ - Create a PSTN trunk
• PUT /api/v1/Trunks/Pstn/{id} - Update a PSTN trunk by id
• DELETE /api/v1/Trunks/Pstn/{id} - Delete a PSTN trunk by id

[WMS-9772] - wms: made improvements in WMS -> Trunks -> Pricelists section

• Improved user interface (including buttons and the Import window)
• For import, if the imported pricelist contains errors, made it clearer which data is invalid

[WMS-9774] - wms: improved interface of Trunks page in WMS:

In SIP, BRI/ PRI, and GSM/UMTS sections:

• changed + and - buttons to Add and Delete
• displayed information on how many entries are shown
• changed design of the tables and Edit windows
• in the window for editing trunk, added the title of the trunk

[WMS-10888] - sys: added an option to enable remote music on hold to be played instead of the local one for external calls

This option fixes an issue when an external callee put a call on hold and a caller heard the PBX music on hold instead of the callee's.

To enable the option:

1. Go to WMS -> Trunks -> Trunk tab -> choose trunk and click Edit
2. On the Edit trunk window click Advanced and tick the checkbox Play remote MoH

Requirement:

• Make sure the Support Refer and Hold option in Advanced settings is enabled, otherwise Play remote MoH won’t work.

[WMS-11389] - sys: removed VPN tunnel usage from WMS network logic (in WMS 5.03 it was used for backward compatibility to work with PBXs with WMS 5.02 or older)

After upgrade to WMS 5.04 all PBXs of WMS network have to be upgraded to WMS 5.04.20220304.2

[WMS-11786] - sys: updated RTPengine to the latest version for improved stability

[WMS-11855] - x-ca: added possibility to deactivate x-caracal on the WMS side

How-to:

1. Go to WMS -> Settings -> PBX -> Integrations -> Analytics tab
2. Disable the checkbox in front of x-caracal -> Enabled, click Save and confirm

Note: Deactivating the service deletes both x-caracal and all its data.

[WMS-11979] - dev: added possibility to control duration of the delay before answering a call on W04FXO r3 via custom provisioning parameter

How-to:

• Add the following parameter to the /rw2/etc/provision.conf file: DelayAfterOffhook = 1-255

Note:

• The parameter is only applicable to [wildixfxo3] section

[WMS-12003] - wms: improved import of users, displaying the list of users that will be added, updated, or removed

[WMS-12115] - wms: made some improvements to x-caracal activation process on Virtual PBX, which include: 1) display of error messages in case the fields were filled out incorrectly, e.g. unsupported characters used 2) Database Name field added

[WMS-12123] - wms: added new API endpoints to manage failover PBX or remove a PBX in a WMS Network

API endpoints:

• [PUT] http://<pbxHost>/api/v1/network/pbx/<serial>/ - to edit the failover PBX
• [DELETE] http://<pbxHost>/api/v1/network/pbx/<serial>/ - to remove a PBX

Note:

• These actions can be performed only on main PBX and only by an admin.

Also added the parameters “version” and “failover” to the existing API endpoint ​​[GET] http://<pbxHost>/api/v1/network/pbxes response.

[WMS-12192] - wms: added support for online streaming of mp3 http/ https sources as Music on hold class in Call groups

How-to:

1. Add the following parameters to the file /rw2/etc/callweaver/musiconhold-stream.conf, where "http://stream.104.6rtl.com/rtl-live/mp3-192" is your stream source:
• [radio]
• mode=custom
• application=/usr/sbin/cw_play_http_stream.sh http://stream.104.6rtl.com/rtl-live/mp3-192
2. Run the command:
• callweaver -rx "moh reload"
• Documentation on custom config parameters: https://confluence.wildix.com/x/0AiIAQ
3. In Dialplan application Call group -> Music on hold class, select the option "radio"
• Dialplan applications guide: https://confluence.wildix.com/x/UwI8AQ

Note: in case you have several streams, modify the parameter [radio] to [radio1]/[radio2]/ etc. in the config file and choose the corresponding option ("radio1", "radio2", etc.) in the Dialplan.

[WMS-12298] - wms: removed unused config files in WMS:

• wms/wms-interface/rw2/etc/pbx/conference.conf

• wms/wms-interface/rw2/etc/cdrview.ini

• /rw2/etc/pbx/groupChat.conf

Their data was moved to the config file env.custom.ini, so relevant changes should be made in env.custom.ini.

[WMS-12322] - wms: added a notification in case the PBX engine failed to update license and it has to be reactivated manually

To reactivate license:

• Go to WMS Settings -> Tools and utilities -> Activation / Licenses
• Click Activate

[WMS-12497] - sys: added secure HTTP headers to WMS for an extra layer of security

[WMS-12514] - classound: added possibility to internationally send outgoing SMS via CLASSOUND for US/ Canadian and other country DIDs via hardcoded CURL request

Documentation: How to send and receive SMS/ MMS via CLASSOUND

[WMS-12522] - wms: added possibility to provide remote PBX domain name instead of PBX IP in sync_pbx script for failover sync configuration

Starting from WMS 5.03, SSH must be enabled on the Main PBX when Failover is activated.

[WMS-12590] - col: added sync of Outlook Cloud within Microsoft365 integration, which can be managed via Collaboration -> Settings -> Microsoft365 tab

Microsoft365 tab appears in Collaboration in case Microsoft365 integration is enabled in WMS Settings -> PBX -> Integrations. The tab includes the following options:

• Status mapping: set the corresponding Collaboration status for each Outlook calendar status and enable/ disable the status message
• Publish working hours
• Hide status message of private events

Notes: 

• On Windows, if both Outlook native app integration and Microsoft365 integration are used simultaneously, Microsoft365 has a higher priority, Collaboration syncs with Outlook Cloud, and Microsoft365 tab replaces the Outlook tab in Collaboration -> Settings.
• On Collaboration native app and in case of teams4Wildix integration, sync with Outlook Cloud works, too.

[WMS-12831] - dev: added a new custom parameter for FXSR3 devices, that fixes a rare issue of a slow fax reception speed in US/Canada

How-to:

• Add the following parameter to the [wildixfxs2] section of /rw2/etc/provision.conf file:
  ToneDetectByPeer=yes

To disable the parameter, change the parameter value to “no”.

By default, it is disabled.

Documentation: Provisioning Custom Settings.

[WMS-12953] - wizy: made improvements so that music on hold is not played in Wizyconf conference room if PBX user who called the conference puts this call on hold

[WMS-12959] - sys: added possibility to disable Error Correction Mode (ECM) and set maximum/ minimum fax transmission speed

How-to:

Changes should be made in /etc/callweaver/res_fax_custom.conf.

ECM:

ECM is enabled by default. To disable it, add the following line in /etc/callweaver/res_fax_custom.conf:

ecm=no

Maximum Transmission Speed:

• The default value is 14400
• Possible values: 2400 | 4800 | 7200 | 9600 | 12000 | 14400
• To change the maximum transmission speed, change the following parameter in the /etc/callweaver/res_fax_custom.conf file:

maxrate=14400

Minimum Transmission Speed:

• The default value is 2400
• Possible values: 2400 | 4800 | 7200 | 9600 | 12000 | 14400
• To change the minimum transmission speed, change the following parameter in the configuration file:

minrate=2400

[WMS-12964] - sys: improved the quality of music on hold in cases when online streaming of mp3 from http/ https source is used for MoH

[WMS-13049] - wms: enabled wideband codec usage for all networks by default to improve audio quality and avoid no audio issue

Notes:

• Wideband codec is forced for all devices (g711 always has higher priority compared to g729). If you want to enforce g729, this can be done via Dialplan configuration (Set application -> Codecs -> choose the preferred option).
• With wideband codecs, the following priorities apply:

1. 1. opus
   2. alaw
   3. ulav
   4. g729

• The following settings were removed from WMS -> PBX -> SIP-RTP interface:
• Enable wideband codec usage for all networks
• Networks where force usage of wideband codecs
• Use TLS / SRTP for local devices (Hardware, Virtual PBX)
• Enable wideband codec usage in LAN (Hardware, Virtual PBX)
• To return to the previous behaviour, use the new custom provisioning parameter "WideNarrowbandUse" (only for general section).
  Possible values:
  WideNarrowbandUse=no / or not set: all devices use wideband codec and remote codecs priority
  WideNarrowbandUse=yes: previous behaviour remains: all devices use wideband codec priority or narrowband codec priority and remote codecs priority or local codecs priority
  Important: In case WideNarrowbandUse=yes, you need to add the following lines to etc/callweaver/sip-wideband.conf to set the parameters: --To Enable wideband codec usage for all networks forcewideband=yes disableautowideband=yes

• To Enable wideband codec usage in LAN
  forcewideband=no
  disableautowideband=no

• To set Networks where force usage of wideband codecs (i.e. for network 10.100.6.0/16)
  forcewideband=no
  disableautowideband=yes
  wideband=10.100.6.0/16

Provisioning Custom Settings documentation: Provisioning Custom Settings.

[WMS-13078] - wms: added possibility to use special characters (“\”, “/”, “|”) in the Department field when using API functions PUT and POST for Colleagues, which provides opportunity of user import for PBX with multilevel Departments tree

[WMS-13138] - sys: updated SIP Proxy service to the latest stable version 5.5.3

[WMS-13219] - col: added Dark theme support for Collaboration

How-to:

1. Go to Settings -> Personal
2. Enable Dark theme

[WMS-13368] - sys: PBX engine stability improvements

[WMS-13399] - col: improved the logic of displaying link previews in Collaboration, by caching the data, to reduce load on the service in case of multiple links in the chat

Note: Cache lifetime is 1 day

[WMS-13461] - sys: enabled possibility to use Hold button on Collaboration mobile app for calls made via GSM and which are passing through PBX

[WMS-13537] - col: removed Russian from the supported languages in Collaboration and WMS

Fixes

[WMS-9015] - sys: fixed an issue of no CDR record created for an incoming call to a Call group, if the call was answered with the BLF Function key Call group and the Call group Dialplan included Record call application

[WMS-9651] - sys: fixed an issue of distorted audio in conference, if the conference was joined by Vision, SuperVision or WorkForce via feature code Conference and audio instructions

[WMS-10037] - col: fixed an issue in which DND/ Away status of users who used only WP devices was displayed incorrectly in Collaboration

[WMS-10210] - col: fixed an issue in which there was no audible ringing during an incoming call in Collaboration on Chrome, if user opened Collaboration for the first time and, without making any actions in Collaboration, switched to another tab 

In case the ringtone on incoming call is not played correctly, user is prompted to go to browser Settings -> open "Site settings" under the "lock" icon and change "Sound" permission to "Allow".

[WMS-11254] - sys: fixed an issue in which calls to Canary Islands were displayed with incorrect Call class in CDR-View

[WMS-11332] - col: fixed an issue when in some cases after the laptop woke up from sleep, user got an error message about another active session

[WMS-11530] - wms: fixed an issue, in which deleting a user caused incorrect analog port configuration of FXS gateways

[WMS-11817] - sys: fixed an issue with Dial by name feature, when in some cases if there were 2 people with the same first name and different last names and the called person’s last name contained a dash, the PBX identified the right person but dialled the other one

[WMS-11822] - x-ca: fixed several x-caracal issues in which:

1. In Filter -> Select Queues not all groups available on the PBX were displayed
2. User information in Setup -> Users was updated with a delay, depending on the number of users and the PBX load
3. Name of the queue didn’t fit in the Queue column

[WMS-11864] - wizy: fixed an issue when in some cases there was a long response time when a user was creating a conference with 10 participants or more

[WMS-11987] - sys: fixed an issue in which cleanup_voicemails_and_recordings script failed to run if a wms backup was created without a host name

[WMS-12036] - sys: fixed an issue in which it was not possible to configure Failover by DNS for DaySaver

Check this guide for instructions: https://confluence.wildix.com/x/FYfZBQ.

[WMS-12038] - sys: fixed an issue with no audio in Collaboration during an outgoing call in case the called user was Away, the call was made to mobility and a caller heard an audio message before the call was answered; or in similar cases

[WMS-12091] - sys: fixed a rare issue of interrupted call in case of an incoming fax or after an attended transfer, which sometimes occurred on certain trunks

[WMS-12233] - wms: fixed an issue in which it was impossible to import more than 10000 contacts from Google after PBX upgrade to 5.03.20210910.1

[WMS-12245] - sys: fixed an issue with calls to a remote PBX in WMS Network being sent with 2-4 seconds delay

[WMS-12246] - sys: fixed an issue in which BLF keys on WP phones displayed incorrect status of users with no registered devices, which occurred after PBX reboot

[WMS-12258] - col: fixed an issue with saving a contact in the Phonebook because some special characters were not automatically removed from the contact’s phone number, pasted from another source

[WMS-12307] - sys: added a parameter that fixes an issue of FIAS Hotel integration (ASA PMS), in which it was impossible to make outgoing calls from rooms after check-in

How-to:

• Add the following parameter to /etc/wildix/whoteld_manager_custom.conf: PostponeRE=true

Documentation about custom config parameters: https://confluence.wildix.com/x/0AiIAQ

[WMS-12350] - wms: fixed an occasional issue in which it was impossible to delete user in WMS in case the “Delete user data” checkbox was enabled and user had large amount of data in CDR-View

[WMS-12378] - sys: fixed an issue in which the record of outgoing call in Collaboration -> History contained extra information besides the called number or phonebook contact name when CompanyFlex trunk was used

[WMS-12498] - wms: fixed an issue in which auto-redirect from http to https in Collaboration didn’t work correctly

[WMS-12531] - wms: fixed an issue when it was impossible to set tags in Collaboration -> History if they contained 2 or more words with space at the beginning

[WMS-12532] - x-ca: fixed x-caracal Realtime report issues with:

• Caller ID being displayed only in the 1st Queue
• Max. wait time being not updated
• columns being not matched if Agent status was off  
• number of calls waiting in a queue being not updated if all Agents were paused

[WMS-12551] - sys: fixed an issue with FIAS Hotel integration (Protel PMS) in which room name was not updated after check-in in case of a WMS network where the PBX was a Client

[WMS-12567] - sys: fixed an issue with SMTP client infinite connection retries that caused high CPU load

[WMS-12638] - dev: fixed ringtones (ringback tone, dial tone, and busy tone) on FXS and FXO devices

[WMS-12658] - sys: fixed an issue with rsyslog being restarted by Monit Service Manager on large systems

[WMS-12712] - sys: fixed an issue of long login time (from several minutes to half an hour or more) on W-AIR handsets when assigning the handsets via 99 Feature Code on big W-AIR networks (with 60+ bases)

[WMS-12766] - wms: fixed an issue in case of large phonebooks (with 70k+ records) when entering a phone number in Collaboration Search field could lead to issues with calls and other operations on the PBX due to high load

[WMS-12774] - sys: fixed an issue in which missed calls notifications were sent not only to Call Group manager but also to the first user of CG

[WMS-12793] - sys: fixed user import issue in which information in the fields, not selected in the import settings, was erased on the PBX side if "Erase existing value if empty value is received (only for Fax, Office, Email, Mobile, Department, Image URL)" was enabled

[WMS-12802] - sys: fixed an issue with bad quality of voicemail transcription if user email was indicated instead of a number in "Go to voicemail" Dialplan Application

[WMS-12809] - sys: fixed a rare issue in which Call Group member was permanently put on pause

[WMS-12837] - col: fixed an issue in which sync of phonebooks from Microsoft365 was interrupted if there were more than 25k records, which could result in such issues as some users missing phonebooks in Collaboration or duplicate contacts in phonebooks

[WMS-12903] - wms: fixed an issue with the DIALBYNAME_PROMPT Global Dialplan variable in which the prompt containing space characters got broken as the spaces were completely removed after saving the variable, which reproduced in WMS 5.03 and 5.04

[WMS-12909] - sys: fixed a rare issue in which after PBX engine crash it was impossible to open and use Collaboration until the PBX engine was restarted

[WMS-12920], [WMS-13144], [WMS-13301], [WMS-13187]  - sys: fixed issues of PBX engine crash in some rare cases

[WMS-12940] - sys: fixed an issue in which completing an attended transfer on some Wildix phones required additional steps besides placing the receiver in case another user used call Pickup to intercept the call

[WMS-12962] - col: removed the “Close” button in CDR-View, which caused restart of Collaboration and call drops; CDR-View can be closed using the close icon (x)

[WMS-12965] - sys: fixed an issue in which after setting Time zone to US > Pacific-New in WMS, the W-AIR Base changed its country settings and time zone to Italian, affecting time on all registered handsets

[WMS-12975] - dev: fixed an issue in which Start phone displayed a blank Identities BLF key, in case the key was set up via User preferences on WMS

[WMS-12978] - sys: fixed an issue in which the option "6) Reset network settings" in WMS -> Terminal -> console menu didn’t work

[WMS-12980] - sys: fixed an issue in which the email with voicemail recording sent to user was in English despite a different PBX language, which occurred in case of an external call

[WMS-12987] - wms: fixed an issue in which changes of RTP port range in Settings SIP-RTP were not applied

[WMS-13057] - sys: fixed a rare issue in which SMS could not be sent due to memory leak in SMS daemon

[WMS-13098] - x-ca: fixed an issue in which x-caracal failed to display long time range reports (e.g. Agent Summary, Distribution) on highly loaded PBX

Note:

The following limits for maximum allowed days range were applied:

• Less than 500K records - max 180 days
• 500K - 700K records - max 120 days
• 700K - 900K records - max 60 days
• 900K and more - max 31 days

To set custom limit (for example 50 days), add the following parameter to /var/www/x-caracal/.env file:

MAX_ALLOWED_DAY_RANGE=50

[WMS-13157] - sys: fixed an issue of muted audio during a call and call drop after migration from Hardware PBX to Cloud PBX, caused by incorrect public IP configuration

[WMS-13161] - wms: fixed an issue when after accessing Wizyconf videoconference via a link in the same browser as Collaboration, user was not redirected from https://conference.wildix.com to the PBX domain

[WMS-13202] - dev: fixed an issue in which Static IP set before provisioning of W04FXO r3 changed to Default DHCP after restart of the provisioned gateway

[WMS-13243] - sys: fixed a rare issue of missing audio during a call between PBXs in the same WMS Network

[WMS-13279] - sys: fixed a rare issue of voicemail message loss in case of high load and if Call Group notifications manager was enabled

[WMS-13297] - sys: fixed a rare issue of PBX engine deadlock

[WMS-13420] - sys: fixed some rare provisioning and Dialplan issues, which could lead to incorrect work of voicemail and user statuses

[WMS-13427] -  sys: fixed an issue of dropped calls via VoIP operator Netiwan

[WMS-13504] - sys: fixed an issue in which in some rare cases multiple user registrations and multiple calls didn’t work correctly

New Firmwares

New firmwares: Start: v. 150.145.2.9 WorkForce: v. 65.145.6.24 WelcomeConsole: v. 68.145.2.44 WP410 r2: v. 50.145.6.175 WP480 r3: v. 63.145.10.37 WP490 r3: 67.145.8.107

[WP-52] - dev: fixed some issues with DuoLED BT headset on WorkForce in which:

• DND/ Away status had no violet/ yellow LED indication

• there was just one ring during an incoming call

• it was not possible to pick up or hang up a call with Multi-function button

• a call could be answered with a Mute button

• on incoming call, LED indicator blinked red, then steady red 

[WP-109] - dev: fixed an issue of poor audio quality on WorkForce with firmware v. 65.145.4.20, which mostly occurred when users were speaking at the same time

[WP-164] - dev: fixed some issues with DuoLED BT Headset on WelcomeConsole in which:

• DND/ Away status had no violet/ yellow LED indication

• no busy LED indication on incoming call after answering it 

[WP-165] - sys: fixed an issue with distorted audio in a call between two Start phones

[WP-171] - dev: fixed an issue in which phone user heard an echo during a call with user of WorkForce with DuoLED headset

[WP-172] - dev: fixed DHCP registration issue after powering on of Wildix phones, which led to router overload in large systems with a big number of phones turned on at the same time

[WP-173] - dev: fixed an issue of crackling audio during a call on Start phones

New firmware for W02FXS r3 version 27.19.10.19, for W04FXO/ W04FXS/ W24FXS r3 version 27.81.10.19.

[FXX-10] - dev: fixed an issue in which FXS provisioning stopped working in case of a Cloud or remote PBX after Voice VLAN ID was configured for FXS media gateway on the WMS -> Devices page

[FXX-12] - dev: fixed a rare issue in which FXS/ FXO r3 media gateways failed to upgrade the firmware

Daysaver New firmware v. 2.53.4.33

[FXX-3] - dev: fixed an issue in which DaySaver occasionally stopped sending SMS until rebooted

[FXX-9] - dev: changed the default value of the option Disable Private Internet DNS responses in DaySaver settings, which was incompatible with some configurations

Now the option is checked by default.

New W-AIR firmware version 0530b8

[WMS-13526] - dev: new W-AIR firmware which includes fixes of the following issues:

• W-AIR base automatically rebooted after W-AIR handset received an incoming video call
• W-AIR base crashed with error 43
• W-AIR base stations got wrong RFPI Address after adding new base stations, which led to loss of handset registrations
• dropped calls while moving between base stations because of issue with LAN sync

WMS Stable Version 5.03.20220127.1 Date: 27 January 2022

Fixes

[WMS-12577] - sys: fixed an issue in which after upgrade of PBX, the ESPA monitor stopped working and its package was reinstalled, overwriting existing configurations with default ones

[WMS-12615] - sys: fixed an issue in which syslog stopped writing to file because of the directory overload after Failover script pbx_sync was activated

[WMS-12665] - sys: fixed an issue in which Voicemail playback was in English in case of an incoming external call, though a different language was chosen in user Settings

[WMS-12768] - wms: fixed an issue when in some rare cases BLF keys on WP phones didn’t display presence of monitored users

[WMS-13143] - dev: fixed an issue in which WorkForce didn’t play opus files if user language was English, after upgrade to WMS 5.03.20211222

WMS Stable Version 5.03.20211222.2 Date: 22 December 2021

New Features

[WMS-12620] - sys: added logic for compliance with E911 on the WP/ WorkForce/ WelcomeConsole/ W-AIR/ FXS devices that initiate an emergency call via CLASSOUND

[WMS-12817] - col: ensured Collaboration compliance with E911 requirements

Requirements:

• Country code set up in WMS Settings - Language & Region is +1 (US/ Canada) or user's office number has the prefix +1
• CLASSOUND service is activated on the PBX

WMS Stable Version 5.03.20211207.1 Date: 13 December 2021

Improvements and fixes

[WMS-10978] - col: implemented license check: only systems with CLASSOUND service enabled can use teams4Wildix (as specified in Documentation: https://confluence.wildix.com/x/Y4GEB, teams4Wildix integration require CLASSOUND)

[WMS-11925] - x-ca: fixed an issue in which automatic clearing of outdated data in x-caracal didn’t work properly in some cases, which could result in database overload

• Clearing of old data is run at 4 am every day. By default, the system clears data older than 12 months, if other values are not specified in WMS -> Settings -> PBX -> Call and chat history.

[WMS-12006] - col: configured Call Control mode to be enabled automatically for users running Collaboration inside MS Teams

• It is no longer required to set the parameter CALL_CONTROL_FEATURE=true in the config file /rw2/etc/env.custom.ini to enable Call Control mode for MS Teams

[WMS-12029] - wms: fixed an issue in which in spite of the ACL rule “Cannot access menu - Devices”, admin still had access to Analog ports and W-AIR Networks in WMS -> Devices

[WMS-12118] - sys: fixed an issue with impossibility to make calls because of PBX engine memory consumption spike

[WMS-12183]  - col: fixed an issue in which it was impossible to create Post-It via the Add button in Collaboration

[WMS-12184] - sys: fixed an issue in which after performing an attended transfer of an external call, the BLF key on WP phone still displayed internal user's name instead of the external CID after upgrade to WMS 5.03

[WMS-12259] - sys: fixed an issue with calls in Collaboration not being processed successfully after PBX engine crash

[WMS-12263] - sys: fixed an issue of call drop in Collaboration and no media on WP which occurred when Collaboration user, being on a call with WP phone user, turned on personal call recording after completion of attended transfer under the following conditions:

• The system was upgraded to WMS 5.03
• g729 transcoding was enabled in /etc/callweaver/sip.conf

[WMS-12268] - sys: fixed a rare issue of dropped calls which sometimes occurred because of PBX engine deadlock

[WMS-12277] - wms: fixed an issue of blank white screen after login to Collaboration, which occurred if a backup file of WMS 5.02 was applied on WMS 5.03

[WMS-12283] - sys: fixed an issue with log files rotation in /var/log/mysql folder on Cloud PBX

[WMS-12286] - sys: made some fixes to prevent potential out-of-memory issue because of recorded audios in temporary files after PBX engine restart

[WMS-12377] - sys: fixed an issue of no missed call notifications for Call group calls if there was no Call group manager

[WMS-12379] - sys: fixed an issue of PBX engine crash in some rare cases

[WMS-12563] - sys: fixed an issue in which access to LDAP server from external networks stopped working after upgrade to WMS 5.03

[WMS-12579] - sys: fixed a rare issue of a PBX crash which mostly occurred in case of call group calls and call transfers

[WMS-12592] - sys: fixed an issue in which LDAP server failed to start if a new nonactivated HW PBX was upgraded to WMS 5.03

[WMS-12595]  - wms: fixed an issue in which the Dialplan application Call through remote PBX allowed an external user to barge into a call, if the internal user had Call Forward Busy, Call Forward No Answer, and Call Forward All disabled in Settings

[WMS-12607] - sys: fixed an issue of PBX engine crash which sometimes occurred after hanging up a call 

[WMS-12608] - sys: added support for W-AIR alarm feature to be configured on Cloud PBX using local HW/VM PBX as a Text Messaging & Alarm Server

Example of configuration

Preconditions:

• Provision W-AIR Bases on Cloud PBX and create W-AIR Network
• Register W-AIR Handsets on HW/VM PBX
• Assign a user from Cloud PBX to W-AIR Headset (this user will trigger an alarm)
• Assign a user from HW/VM PBX to any device (this user will receive an emergency call)

Configuration:

1. Configure Alarm and Text Messaging & Alarm Server on Main W-AIR Base using HW/VM PBX IP
2. Start W-AIR alarms service on HW/VM PBX
3. Create a dedicated Dialplan on HW/VM PBX

Documentation: How to get location of W-AIR Base Station in case of emergency alarm.

[WMS-12609] - x-ca: fixed an issue in which x-caracal failed to display reports if the selected date range was highly loaded

[WMS-12616] - dev: improved the behaviour of "BaseMaxSIPReg" parameter that allows setting number of W-AIR handsets/ headsets to be distributed evenly over W-AIR Bases

The logic of distribution in W-AIR Network is as follows:

• with 2 and more W-AIR Bases, the default number is 8 accounts per 1 Base
• with 1 W-AIR Base, the default number is 30 accounts

The values can be changed in /rw2/etc/provision.conf, the documentation Provisioning Custom Settings.

[WMS-12755] - sys: fixed a rare issue when it was impossible to make calls because of PBX engine deadlock

[WMS-12943] - x-ca: fixed an issue with x-caracal installation after upgrade to WMS 5.03.20210929, in which "Settings saved successfully" message appeared but x-caracal failed to be installed

New Firmwares

New firmwares for WP480GR2: v. 55.145.6.114, WP480GR3: v. 63.145.10.36, WP490GR3: v. 67.145.8.106, Start: 150.145.2.7, WorkForce: v. 65.145.6.20.

[WP-71] - dev: fixed an issue of an incorrect time on WP phones provisioned to HW/ VM PBX in case the phone had a static IP address and PBX was used as NTP server

[WP-158] - dev: fixed an issue of bad audio quality between two Start phones with direct RTP enabled

[WP-167] - dev: fixed the following bad audio quality issues on WorkForce after upgrade to 65.145.6.15:

• increased background noise and too loud default microphone level in handsfree mode
• muffled sound between two WorkForce devices
• background noise in the handset's speaker
• muffled audio on WiIdix DuoLED and DuoLED BT headsets connected to WorkForce if users spoke at the same time
• WorkForce volume level higher than on WP480GR3

WMS Stable Hotfix Date: 18 October 2021

Additional package: cw-5.03.20211012.1

Fix

[WMS-12263] - sys: fixed an issue of call drop in Collaboration and no media on WP which occurred when Collaboration user, being on a call with WP phone user, turned on personal call recording after completion of attended transfer under the following conditions:

• the system was upgraded to WMS 5.03
• g729 transcoding was enabled in /etc/callweaver/sip.conf

WMS Stable Version 5.03 Date: 12 October 2021

Additional package: cw-5.03.20211012.1

Fix

[WMS-12317] - classound: fixed a rare one-way audio issue on CLASSOUND calls, which occurred due to incorrect processing of RTP Keep Alive by a remote carrier

WMS Stable Version 5.03 Date: 01 October 2021

Additional packages: ca-certificates_20200930, x-caracal_5.03.20210929.1, cw-5.03.20210930.1, sipproxy_5.3.6-5.03.20211001.1

Fixes

[WMS-12270] - x-ca: fixed an issue in which Agent information was duplicated in x-caracal Agent reports if the Call group strategy was Call All 32

[WMS-12291] - sys: updated the SSL certificate to ensure correct work of Wildix services

WMS Stable Version 5.03.20210927.4 Date: 27 September 2021

Improvements

[WMS-10957] - wms: updated API documentation in WMS to include all the available API endpoints

• The up-to-date API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/.

[WMS-11941] - sys: improved the work of the ACL rule Cannot - See call recordings, preventing call recordings to be sent to user’s email in case SMTP client is configured on the PBX

[WMS-12172] - wms: added possibility to set QUEUE_FAST_RECALL as a Global Dialplan Variable

Using this variable, you can override the call group timeout in Call All 10/32 Call group strategy and send an incoming call to a user as soon as they become available.

How-to:

1. Go to WMS -> Dialplan -> General Settings -> Set dialplan variables
2. Add the variable QUEUE_FAST_RECALL=yes

Note: to disable this option, change the value of the variable to “no”: QUEUE_FAST_RECALL=no. If you delete the variable, the option won’t be disabled.

Fixes

[WMS-12139] - sys: fixed an issue when in some cases firmware update of W-AIR handsets failed after the PBX was upgraded from WMS version 5.02 to 5.03

[WMS-12140] - sys: fixed an issue in which after upgrade to WMS 5.03 BLF keys on WP phones didn’t display user’s presence status after a call was placed to this user

[WMS-12216] - sys: fixed an issue in which the option 6) Reset network settings in WMS -> Terminal -> console menu failed to be completed successfully

[WP-126] - dev: fixed an issue in which the default microphone volume on START handset was lower compared to other Wildix devices

New Firmware

New WorkForce firmware v 65.145.6.15

[WP-41] - dev: fixed an issue with local IP DSCP Marking being not applied on WorkForce

[WP-148] - dev: fixed an issue in which microphone volume on WorkForce got much higher after WMS upgrade to 5.03

WMS Stable Version 5.03.20210910.1 Date: 10 September 2021

Fixes

[WMS-11233] - wms: fixed an issue in which the Call group notifications manager received a false missed call notification if a member of the Call group parked a call

[WMS-11664] - sys: fixed an issue when a user, unavailable on Away/ DND with Call Forward All set to Voicemail, didn’t get missed call notifications in call history if the caller hung up during user unavailable message

[WMS-11906] - sys: fixed an issue of an unexpected drop of a call with an external user, which was caused by broken data packets sent to PBX by an external provider

[WMS-12020] - dev: fixed an issue in which W-AIR Headset couldn’t update its firmware because of the incorrect firmware name

WMS Stable Version 5.03.20210826.1 Date: 26 August 2021

New Features

[WMS-10454] - sys: added possibility to deliver Kite group chat requests to all call group members simultaneously 

To enable, edit the config file /rw2/etc/ejabberd/ejabberd_mod_wildix_kite.yml by changing the following values for pickup_strategy parameter:

• onebyone (default)
• sendall

[WMS-10554] - col: added possibility to allow the second Collaboration tab in call control mode for media devices when connecting via remote desktop 

• To enable, edit the config file /rw2/etc/env.ini (or custom /rw2/etc/env.custom.ini for persistence) by setting the parameter CALL_CONTROL_FEATURE=true
• When logging in to Collaboration under remote desktop, tick off "Call Control only"
• This feature is also used in teams4Wildix integration, allowing a Teams user to control another Collaboration in the browser to manage calls; in MS Teams, Collaboration is loaded with "Call Control only" mode enabled automatically 
• User can set "Call control only" mode to be automatically enabled by adding a parameter in the URI (useful when it is needed to share the link among all employees or bookmark the page)
  
  How-to: Add ?sip=no to PBX domain name ->https://pbxname.wildixin.com/collaboration/?sip=no

[WMS-10805] - wms: added support for calendar sync with Office 365

How to enable:

1. Go to WMS -> Users -> Import and import users from Office 365
2. Go to WMS Settings -> PBX -> Integrations -> Office365 Integration and click Enable -> allow access to the application

[WMS-10806] - col: added possibility to disable file transfer in Collaboration chat messages

• To disable, edit the config file /rw2/etc/env.custom.ini by adding the parameter COLLABORATION_FILE_TRANSFER_ALLOW=false

[WMS-10949] - dev: W04FXO r3 improvements:

1. Added a new parameter Disconnection signaling to the Settings in WMS -> Trunks
   

   Available options:

   • Busy tone
   • Polarity reversal - should be used to avoid dropped calls due to a wrong detection of polarity change on the copper line
   • Open switching interval - set the Current Disconnect Threshold in ms
2. Polarity reversal detection renamed to Polarity reversal on answer

[WMS-11219] - x-ca: x-caracal improvements:

1. Added Users settings that allow a manager to assign specific Agents/ Queues to other supervisors for monitoring
   

   Notes:

   • located under Setup menu
   • available only for users with "Admin" user type
   • users with Premium licenses are displayed on this page and are automatically synced every 10 minutes. To force the sync, use the Sync button

   How-to:

   1. Select a supervisor and click Edit Record (Pencil icon)
   2. Select Agents/ Queues that this user can monitor
   3. Click Save ​

   Current limitation: a supervisor needs to log out/ in to Collaboration after a manager applies changes.
   

2. Added ACL "Can/cannot use CDR-View" check.
   If a user has ACL "Cannot use CDR-View", there is no access to x-caracal.
3. Added possibility to integrate custom HTML code to x-caracal using Google Tag Manager

[WMS-11241] - wms: added support for Microsoft 365 phonebook sync

How to enable the sync:

Note: Make sure you have imported/ synced Office 365 users.

1. Go to WMS Settings -> PBX -> Integrations
2. Select Microsoft365 tab -> tick off User phonebooks checkbox and click Enable
3. Log in to you Microsoft account and click Accept to give the required permissions

It is possible to enable caller name lookup for Office365 contacts:

Note: By default, the lookup is disabled.

1. Access WMS -> go to Dialplan -> General Settings
2. In the Set dialplan variables field, insert the following variable: GLOBAL_PHONEBOOK_SEARCH=yes
3. Click Save to apply the changes

[WMS-11561] - col: made Collaboration user interface available in the Portuguese language

[WMS-11634] - wms: added possibility to activate x-caracal on a Cloud/ Virtual PBX

Prerequisites:

• Cloud/ Virtual PBX with WMS v 5.03
• At least 1 Premium and at least 10 Business licenses to activate the service

How to activate x-caracal:

1. Get the relevant service on WMP
   
   • Access WMP -> select the Customer -> choose the PBX -> click Edit
   • Enable the checkbox next to x-caracal
   • Click Save and proceed with confirming your order
     
2. Enable x-caracal in WMS:
   

   Note: Without the previously purchased service, the option to enable x-caracal in the WMS will not be available.

   • Access WMS -> go to Settings -> PBX -> Integrations -> Analytics
   • Enable the checkbox in front of the Enable field
   • Click Save

x-caracal documentation: x-caracal documentation.

[WMS-11767] - wms: added ACL rule “Can/ cannot - See call recordings”, which adds a possibility to restrict users from accessing call recordings

• This ACL is applied for call recordings in Collaboration -> Call History and in CDR-View.
• It works for call recordings started via Collaboration, Feature code, and Dialplan.

Limitations:

• For the ACL to work correctly, make sure there is no email indicated in the Dialplan application Record call.
• In case the SMTP client is configured on the PBX, call recordings will be sent to the relevant user’s email, if their email is indicated in the system.
• Call recordings, which already existed in CDR-View, will not be hidden after applying the ACL “cannot - See call recordings”. As a workaround, you can rebase the local CDR-View database to restrict user access to old call records.

[WMS-11821] - wms: added possibility to activate x-caracal on a Virtual PBX

Requirements:

• Virtual PBX with WMS 5.03 
• At least 10 Business/ Premium + 1 Premium licenses 
• MYSQL backend to set x-caracal Database

How to order x-caracal on WMP:

1. Access WMP -> Customers tab
2. Select a Customer -> click the Options button (Three dots) -> PBXes
3. Choose the PBX -> click Options -> Edit
4. Enable the checkbox next to x-caracal and click Save

How to activate x-caracal in WMS:

1. Go to WMS Settings -> PBX -> Integrations
2. Proceed to Analytics tab
3. Tick off Enable checkbox and connect to Database by entering Host and credentials, click Save

Limitations:

• x-caracal settings are not reset when: 1) resetting PBX to factory defaults or 2) when restoring from backup

x-caracal documentation: x-caracal documentation.

Improvements

[WMS-7761] - col: added support for the US standard date format "mm/dd/yyyy" in CDR-View

[WMS-8631] - sys: routed Directory sync protocol outside of WMS network

[WMS-9768] - api: API Dialplans refactoring

1. Rewrote old API endpoints
2. Added new endpoints:

• POST api/v1/Dialplan/Rules/import/
• GET api/v1/Dialplan/Rules/restoreBackup/?idNameRules[]=43
• GET api/v1/Dictionaries/?skip-basic-auth-header=true&items[]=remote_pbxes&items[]=contexts
• GET api/v1/Colleagues?skip-basic-auth-header=true&searchFields=extension&search[]=101&search[]=102

[WMS-9769] - api: implemented API Trunks Price

API endpoints:

• GET/api/v1/prices - Get a list of existing price lists
• POST/api/v1/prices - Create new price lists
• GET/api/v1/prices/{id}/export - Export price lists
• POST/api/v1/prices/{id} - Update existing price lists
• DELETE/api/v1/prices/{id} - Delete price lists

Documentation: <PBX>/api/v1/doc/#tag/Trunks-Price

[WMS-10325] - sys: increased configured pool size for large databases on Cloud PBX

[WMS-10532] - sys: implemented TLS 1.2 which is enforced for new installations and after PBX reset

• For backward compatibility, added a new option "Allow TLS 1.0, TLS 1.1" to WMS -> Settings -> Security. It is enabled by default after the upgrade and required to support deprecated devices - WP600AXX, WP R1/R2, W04FXOR2, W04FXSR2, W01/02 FXS R1
• Once PBX is reset, TLS 1.2 is enabled
• For newly created systems, TLS 1.2 will be enforced by default later in WMS 5.03

[WMS-10553] - wms: improved CSRF protection

[WMS-10749] - col: added possibility to set Available custom status in Collaboration -> Settings -> Chat/ Presence

[WMS-10797] - sys: added possibility to send missed calls notifications via email to a Call group notifications manager

• To enable, modify Dialplan procedure used for the group -> add Set application and insert a variable CG_MANAGER_MAIL_NOTIFY=yes

[WMS-10810] - sys: updated core debian packages of the PBX to the latest version (including php of the web server, linux-kernel and many other dependencies and libraries)

[WMS-10979] - col: added possibility to disable chats in Collaboration

How-to:

• to disable, edit the config file /rw2/etc/env.custom.ini by adding the parameter COLLABORATION_CHAT_ALLOW=false

If disabled, users do not have access to Chat tab in Collaboration, including Chat and Post-It options in Colleagues, Feature keys, History tabs etc.

[WMS-11193] - wms: renamed Wizyconf license to Wizyconf room

The changes are available in WMS:

• User preferences menu
• Activation / Licenses menu

[WMS-11199] - col: added support for the Basque language in GUI

[WMS-11202] - wms: migrated from Google Contacts API to People API for importing contacts from Google accounts

• Contacts API was shut down on June 15, 2021.
• Goggle announcement: https://developers.google.com/contacts/v3/announcement

[WMS-11268] - sys: added a new provisioning custom parameter that allows increasing timeout for storing PIN for Voicemail menu on WP phone

How-to:

• Add the following parameter to /rw2/etc/provision.conf file, [general] section: AuthLockTimeout = >=0

Once the set timeout is reached out, a user needs to re-enter PIN code

[WMS-11274] - dev: NTP improvements for Wildix devices in case when they didn't receive NTP settings or received wrong settings via provisioning

[WMS-11318] - sys: added support for VoIP operator CompanyFlex by Deutsche Telekom

How to use:

1. Enable SDES-SRTP option. The transport has to be set to "auto". Additionally, outbound proxy usage is required, consult Deutsche Telekom documentation for that purpose.
2. Edit /rw2/etc/kamailio/host_specific_custom.cfg config file by adding the following line: 

   modparam("pv", "varset", "companyflex_trunks=s:(^trunkname1$)|(^trunkname2$)")

   where trunkname1 and trunkname2 are names of CompanyFlex trunks (field "Trunk name" in the trunk configuration page) 

   NOTE: companyflex_trunks is not just a string, it's a POSIX regular expression. Thus, it's better to use only lower and upper case letters and digits in trunk names. Otherwise, make sure that used symbols are not reserved in POSIX (or escape them).

   
   More examples:
   modparam("pv", "varset", "companyflex_trunks=s:(^trunkname1$)")
   modparam("pv", "varset", "companyflex_trunks=s:(^trunkname1$)|(^trunkname2$)|(^trunkname3$)")

[WMS-11345] - sys: German language is now used for sounds playback for calls through Swiss and Austrian trunks

[WMS-11539] - sys: improved W-AIR upgrade logic to separate base stations and handsets/ headsets upgrade

• according to the new logic, W-AIR devices are updated gradually: first - bases, then - handsets/headset (previously, they were updated at the same time)
• there is 4 hours timeout for W-AIR upgrade
• if all base stations are upgraded earlier than the timeout is reached, handsets and headsets upgrade is started immediately
• after 4 hours if some base stations are still not upgraded, devices will be upgraded in any way

[WMS-11593] - sys: improved the logic of storage cleaning tasks

If the available storage is less than 1 Gb after reaching 95-100% of total free space, cleaning tasks are launched.

[WMS-11753] - sys: made the SMS service enabled by default for US/ Canada users after WMS upgrade to v. 5.03

The SMS service is activated by default if the following requirements are met during the upgrade:

• there is an active CLASSOUND license
• the country code is USA in WMS Settings -> PBX -> Language & region

[WMS-11766] - wms: added possibility to automatically assign user to PBX in a WMS network by mapping PBX name to a field within user import from LDAP

You can now find a new field called PBX in the Map section of the Import screen. Check it off in case you want to automatically add users to the relevant PBXs.

[WMS-11768] - wms: added an option that overrides the timeout between calls in Call All 10/32 Call group strategy and sends an incoming call to a user as soon as they become available

• To enable it, modify the Dialplan procedure used for the group, by adding Set -> QUEUE_FAST_RECALL -> yes/true before the Call group application.
• When this option is activated, a user gets an incoming call without waiting till the Call group timeout is reached.

[WMS-11811] - col: improved filename format of the exported default CDR-View report, making it clearer what data it contains

The improved filename format applies to reports created with predefined filters. The filename includes the following information: name of the shared or personal report + chosen time frame (e.g. this month) + report generation date. For example: new_report_this_month_2021-08-17.csv

Custom reports (with filters manually adjusted in the Filter section) are exported with the default filename, e.g. cdr-view-2021-08-17.csv.

[WMS-11825] - wms: added possibility to create up to 100 paging groups

• RTP multicast paging works for the first 10 groups only. If, say, a user belongs to 12 paging groups, paging of the first 10 groups is sent via RTP multicast, and paging of the rest 2 groups is sent via SIP calls.
• Note: RTP multicast works only as long as the PBX and the devices are in the same network.

[WMS-11828] - dev: added possibility to centrally enable LLDP for WP phones

How-to:

Add the following parameters to the /rw2/etc/provision.conf file:

• LLDP = yes | no - enables/ disables LLDP. It is disabled by default.
• LLDPInterval = 10-3600 - sets LLDP interval. By default, it is 30.

Note: The parameters are applicable only to [wildixp2] section and only for WP480/ 490 r3, WorkForce, WelcomeConsole

[WMS-11839] - col: made it possible to use letters in Postal Code when creating/ editing Phonebook contacts in Collaboration

[WMS-11943] - wms: improved the process of contacts Import, so that automatic removal of contacts, which are no longer present in the database, doesn’t affect users that were added manually

Automatic removal of contacts applies, in case the option “Remove existing contacts which are not received from the backend“ is enabled. This improvement can be useful on big installations, where users are imported from an external source, and dummy (virtual) users with service licenses (e.g. part orbits, group managers, etc.) are created and kept locally.

Fixes

[WMS-8131] - sys: fixed an issue where in some rare cases a voicemail received from another user could end up in a hidden voicemail folder

[WMS-8500] - sys: fixed an issue in which call information could be lost under high load for Zoho CRM integration

[WMS-8953] - wms: fixed an issue in which restart of ejabberd service after getting a new certificate could lead to Collaboration reconnection and temporary service unavailability

[WMS-9207] - wms: fixed an issue in which it was impossible to expand Dialplan included procedures list after collapsing it without selecting any procedure

[WMS-9931] - sys: fixed an issue with no Caller ID normalization if a call that arrived via IVR menu was transferred to another user

[WMS-9968] - col: fixed an issue when it was impossible to share screen to more than one user in Collaboration

[WMS-10096] - dev: fixed an issue with vlan and syslog settings being not applied for FXO/ FXS r3 media gateways

[WMS-10180] - col: fixed an issue in which Collaboration app didn't switch to Failover PBX after Primary PBX was powered off

[WMS-10211] - sys: fixed an issue in which devices couldn't subscribe via SIP in Failover mode

[WMS-10259] - wms: improvement for SMTP client w-smtp.wildix.com: now it is impossible to change the default email in order to prevent mails to be marked as spam

[WMS-10292] - col: fixed an issue with Collaboration reconnecting in the loop after starting a laptop/ PC

[WMS-10481] - sys: fixed an issue with system temporary files being not cleaned up when some external network storages were used

[WMS-10556] - col: fixed an issue with Auto adjust mic option being active even if it was disabled in Web Phone settings

[WMS-10583] - wms: fixed an issue when Salesforce integration lost connection with Collaboration in some cases

[WMS-10650] - col: fixed an issue with partial load of user pictures in WMS Network

[WMS-10672] - sys: improved log files rotation in /var/log/*.log folder

• Only 3 rotated logs are kept
• Each log is rotated once it reaches 2MB

[WMS-10818] - col: fixed an issue when it was impossible to start screen sharing for the second time during one call

[WMS-10819] - int: fixed an issue with impossibility to print documents using Fax Printer on Windows/ macOS

[WMS-10841] - sys: fixed 404 error issue during call recording playback of partial manually recorded calls from CDR-View/ Call history

[WMS-10863] - app: fixed an issue with Android calls being dropped after 32 seconds if Internet connection was switched to IPv6 GSM operator

[WMS-10900] - col: fixed an issue in which postponed faxes couldn't be removed from a queue in Collaboration

[WMS-10942] - col: fixed an issue in which call recordings for calls answered via mobility were not displayed in Collaboration history

[WMS-10966] - sys: fixed an issue in which some applications were broadcasting error logs to all opened consoles

[WMS-11011] - api: fixed an issue with predictive dialer failing to make calls with v2 webapi

The issue was reproduced due to an undefined variable that prevented Predictive Dialer from starting calls (both locally or using the online demo)

[WMS-11028] - sys: fixed an issue with calls being dropped after one hour

[WMS-11059] - sys: fixed an issue when user status didn't change to DND after pressing DND key on WP phone after PBX reset

[WMS-11066] - sys: fixed an issue in which SIP Proxy couldn't start due to high private memory usage on Cloud PBXs with small storage size

[WMS-11082] - wms: fixed an issue with Company name being not imported from Google contacts if the source of sync was Zoho CRM

[WMS-11117] - sys: fixed an issue with ACL permissions being not checked when using simplified mail2fax method

[WMS-11123] - wms: fixed an issue in which dynamically added Call group members were removed after applying any changes to user preferences in WMS -> Users

[WMS-11125] - wms: fixed an issue with "Announce date, time and caller phone number for Voicemail messages" option not working in WMS 5.02

[WMS-11161] - sys: fixed an issue with default NTP server being not set back automatically on a device if custom NTP server was removed from WMS manually

[WMS-11186] - sys: fixed an issue with RTPengine restart by monit in WMS network if all nodes had the same local IP address

[WMS-11191] - sys: fixed an issue when an outbound call didn’t overflow to consecutive trunks configured in a trunk group

[WMS-11204] - sys: fixed no audio issue if a call received from a SIP trunk was transferred to a WP phone

[WMS-11234] - wms: fixed an issue with AppStore mobile image being broken in Welcome Message

[WMS-11253] - sys: fixed an issue with mismatch of Serial and PBX ID licenses key for newly created HW/ VM PBXs

[WMS-11255] - web: fixed an issue with wrong default value of "Use DST" parameter for WP phones

[WMS-11289] - sys: fixed an issue with failed attempts to obtain SSH key on non-Cloud PBXs

[WMS-11292] - sys: fixed an issue when it was impossible to forward voicemails if a target extension consisted of only 2 digits

[WMS-11307] - sys: fixed an issue with Deutsche Telekom SIP trunk connection being lost after using call continuity feature

[WMS-11335] - wms: fixed an issue with audio stream being not sent back to carrier randomly on incoming calls

[WMS-11343] - sys: fixed an issue with impossibility to make calls from Zoho integration as Zoho call window remained in connecting state

[WMS-11381] - sys: fixed an issue with PBX engine memory consumption spike that led to impossibility to make calls

[WMS-11392] - sys: fixed an issue in which SIP Proxy registration dropped and couldn't be renewed because of insufficient memory

[WMS-11393] - wms: fixed an issue with internal server error appearing on API endpoints requests that used middlewareLogicalOr with alloForAdmin authorization

[WMS-11456] - sys: fixed an issue with old generation phones when there was no audio after semi-attended transfer of an external call to a user with 2 registered devices

[WMS-11462] - wms: fixed an issue with Wildix logo missing when receiving Fax2Mail or Welcome message

[WMS-11483] - sys: added a warning notification about service restart when changing default music on hold in WMS Settings -> PBX -> SIP-RTP

[WMS-11484] - sys: added a warning notification about service restart when saving settings in WMS Settings -> PBX -> Call and chat history

[WMS-11519] - wms: fixed one way audio issue for calls to Collaboration/ WP phone via the UK VoIP operator

[WMS-11556] - wms: fixed an issue when in some cases tags and recordings were not available in CDR-View for calls routed via Callback

[WMS-11598] - sys: fixed an issue when Collaboration and Wallboard lost connection to the PBX in case of multiple connections through a single user

[WMS-11620] - dev: fixed an issue with the focus being switched from Collaboration tab after pressing the multifunction key on DuoLED-BT Headset

[WMS-11633] - sys: fixed an issue in which it was impossible to complete a transfer of a call placed via Peoplefone trunk

[WMS-11639] - sys: fixed an issue in which FXS media gateway couldn't receive fax from external number via CLASSOUND in some rare conditions

[WMS-11644] - x-ca: fixed an issue of incorrect visualisation of blind transferred calls in x-caracal, which displayed wrong events and a negative number in Talk Time

[WMS-11689] - sys: fixed an issue in which calls dropped after 30 sec on WP phones due to Public IP address change on Cloud PBX

[WMS-11742] - sys: fixed an issue with Call group member who set DND/ Away user status being retrieved from pause after PBX engine restart

[WMS-11770] - sys: fixed an issue with continuous increase of XMPP Server memory usage in case of heavy workload

[WMS-11882] - sys: fixed an issue when in some rare cases users on PBXs with WMS 5.02 version couldn’t see registered devices in Collaboration

New Firmware

New firmwares for WorkForce v 65.145.6.14 WP480GR3: v 63.145.10.35 WP490GR3: v 67.145.8.105 WelcomeConsole: v 68.145.2.40

[WP-6] - sys: fixed an issue with audio being muted during first 2 seconds after attendant transfer/ call pickup on WP phones

[WP-14] - dev: fixed an issue with selected ringtone Ring5 on WorkForce producing clicking noise on incoming calls

[WP-21] - dev: released new WorkForce SDK that includes performance and stability improvements

[WP-39] - dev: fixed an issue with WorkForce freezing while using Jabra Engage 65 connected via USB

[WP-53] - dev: fixed an issue, when after receiving 408 or 500 error from SIP Proxy during subscription, WP phones didn't try to re-subscribe

[WP-55] - dev: fixed an issue with Voicemail notifications not working on WP480R3 & WelcomeConsole & WP490R3

[WP-66] - dev: fixed an issue when, in case of using TLS protocol, WP phones couldn’t make/accept calls after the connection with PBX was lost and restored for any reason

[WP-104] - sys: fixed an issue in which WP phones occasionally closed TCP/TLS connection after resubscribing if a phone had a big number of configured BLFs, which could result in call drops, no media, or issues with BLFs

New firmware for W-AIR Headset v. 0305b0854:

[WMS-10356] - dev: fixed an issue in which W-AIR Headset played "Zero" every 20 seconds when muted in an audio conference

New firmware for W-AIR v. 0530b4:

[WMS-10767] - dev: includes the following fixes and improvements:

• Added call timer for W-AIR handsets. Limitation: if W-AIR Base Station receives the new firmware during an active call on PBX, the call is terminated and the upgrade is started immediately.
• Increased the number of displayed characters for Caller ID name on W-AIR Med and W-AIR Office to 28
• Fixed an issue with W-AIR Base crashes in some cases
• Fixed an issue when it was impossible to connect W-AIR repeater to W-AIR Small Business R2

[WMS-11884] - dev: includes the following fixes:

• Fixed an issue in which assigning/ unassigning users caused reboot of W-AIR SB r2 connected to Repeater r1
• Fixed an issue when in some cases in multi cell installations a W-AIR base station on TLS connection couldn’t register handsets until it was rebooted

New firmware for FXO/ FXS r3 v. 27811016:

[WMS-11173] - dev: added support for direct SDES-SRTP on W04FXO r3

[WMS-11206] - dev: fixed an issue in which during a conversation on analogue phones, connected to W24FXS r3 gateway, users occasionally got unnecessary transferred calls

[FXX-2] - dev: fixed an issue when FXO/ FXS r3 gateways sent media to wrong endpoint after the transfer, if SDES-SRTP was enabled and the call was answered by the PBX

[FXX-4] - dev: added support for direct SDES-SRTP on W02FXS r3 and W04FXS r3 devices

• Added possibility to disable the option for W02/04FXS/ W04FXO r3 via custom provisioning parameter: SRTPForceUse =yes|no (option is enabled by default).
• Additional sections for the parameter SRTPForceUse were added: [wildixfxo3] and [wildixfxs2]. 

Documentation will be updated soon: https://confluence.wildix.com/x/KQg8AQ

[FXX-5] - dev: fixed an issue in which a device connected to FXS r3 didn’t get a busy tone when a caller ended a call

• The issue affected FXS r3 gateways with firmware versions 27.81.10.15, 27.81.10.16, 27.19.10.15, 27.19.10.16.

WMS Stable Version 5.02.20210722.1 Date: 3 Aug 2021

Fixes

[WMS-11208] - sys: fixed no media issue after attended transfer in case transcoding was enabled between codecs g729 -> g729 -> g711

[WMS-11554] - wms: fixed incompatibility of Collaboration Web Phone with Google Chrome v. 93 (due to be released on Aug 31)

WMS Stable Version 5.02.20210518.1 Date: 19 May 2021

Hotfixes

[WMS-11220] - wms: fixed an issue with impossibility to access Collaboration via Google Chrome v 91 if:

• user logged in to Collaboration for the first time
• a new browser/ PC was used
• cache was cleaned in the current browser
• Collaboration was opened in a new incognito tab

[WMS-11264] - sys: fixed an issue in which Call Group members were paused after Presence server/ PBX restart if "Unavailable on Away/DND" option was disabled

WMS Stable Hotfix Date: 14 May 2021

Additional package cw 5.02.20210514.1

[WMS-11242] - sys: fixed an issue in which under rare conditions it was impossible to receive/ make calls, after WMS release 5.02.20210416.1

WMS Stable Version 5.02.20210416.1 Date: 11 May 2021 

New Feature

[WMS-10656] - col: added support for x-caracal

For activation, refer to the document: x-caracal documentation.

Improvements

[WMS-7872] - dev: added possibility to set image refresh button for 2N intercom integration

The feature allows updating image streaming on W-AIR Handsets via a button. To set the button, configure the following Dialplan:

1. Custom application -> SIPAddHeader(Alert-Info: info=doorbell:*120)
2. Custom application -> SIPAddHeader(Call-Info: icon="<http://10.100.4.133/api/camera/snapshot?width=160&height=120&source=internal&pic=cam.jpg>")
   1. where 10.100.4.133 – IP address of the intercom
3. Dial the phone -> call destination for answering calls from a doorphone (you can specify your own destination: an extension, several extensions, a call group…)

New W-AIR firmware version 0520b1 for W-AIR Base Sync Plus, W-AIR Base, W-AIR Base, Small Business, W-AIR Basic, W-AIR LifeSaver, W-AIR Med, W-AIR Office.

Updated documentation: Integration of 2N intercom Helios IP with Wildix.

[WMS-10101] - col: implemented the new logic for extensions update in Collaboration Settings -> Extensions: now new versions are obtained directly from Collaboration, regardless of updating WMS version

• Note: notifications about availability of new versions will be implemented in one of the next versions

[WMS-10385] - wms: optimized PHP worker memory limit

[WMS-10424] - col: notifications about availability of new versions are now not shown for WIService and other integrations with enabled auto-update option

[WMS-10663] - col: added lazy (deferred) loading of images in Collaboration to reduce unnecessary network load

[WMS-10812] - wms: added possibility to continue recording of an outgoing call after it was transferred to another user

1. The feature is disabled by default. To enable it, add set variable
   RECORD_ON_CALLEE_SIDE=true in Dialplan
2. Current limitation: Direct RTP must be disabled. To disable it, edit the config file /etc/callweaver/sip-general-custom.conf and add direct_rtp=no parameter

[WMS-10872] - wms: added a warning message showing license overuse while creating, editing or importing users

Fixes

[WMS-8663] - sys: fixed an issue in which a Call Group member stopped receiving CG calls if Force Call Forward was enabled to an external number and answered from that number

[WMS-9548] - sys: fixed a problem with outgoing calls being dropped with certain trunk providers

[WMS-9937] - sys: fixed an issue with incorrect behavior of TAPI driver when extra events were created in case of call transfers

[WMS-9952] - col: fixed an issue with impossibility to export charts in CDR-View

[WMS-10262] - wms: fixed an issue when it was impossible to re-save Dialplan procedure after adding "Voicemail access" application

[WMS-10352] - sys: fixed an issue with presence statuses on WP phones being displayed incorrectly for users with unregistered devices

[WMS-10400] - wms: fixed an issue with no audio stream from PBX to remote WP phone on incoming calls that were handled via IVR menu and routed to a Call group

[WMS-10416] - sys: fixed an issue when a user couldn't pick up a call of another user who was already in call (it could be one-to-one call, an audio conference or a service call to Feature codes)

[WMS-10453] - col: fixed an issue in which system message about WebRTC Kite chat request being handled by another agent disappeared after Collaboration reload

[WMS-10462] - wms: fixed an issue with direct access to devices not working via https connection

[WMS-10470] - wms: fixed an issue with user status being changed for those users who answered a call via mobility and had no active devices

[WMS-10478] - col: fixed an issue with cyclic fetch of phonebook avatars after receiving an error (e.g. unavailable user on remote PBX)

[WMS-10480] - wms: improved protection against cross-site scripting (XSS) attacks

[WMS-10490] - wms: fixed an issue in which SMB v1 share failed to remount

[WMS-10527] - dev: fixed an issue when after setting America/ Canada timezone on W-AIR Base, country settings changed to Italia

[WMS-10535] - wms: fixed an issue with wrong user statuses on WelcomeConsole with a large amount of configured BLF keys (> 50) due to 500 Server Internal Error

[WMS-10625] - wms: fixed an issue with impossibility to modify RTP ports in Settings SIP-RTP

[WMS-10696] - sys: fixed an issue with RTP ports being not released after call completion

[WMS-10720] - sys: fixed one way audio issue if a call was placed from Collaboration/ Vision/ SuperVision to W04FXS r3 with enabled SRTP

[WMS-10737] - sys: fixed an issue with presence statuses on WP phones being displayed incorrectly for users with unregistered devices or after PBX engine restart

[WMS-10742] - sys: fixed an issue with an option "Play" being inaccessible from Voicemail menu for shared voicemails on WP phones

[WMS-10763] - sys: fixed an issue with negative talk time and wrong status in CDR-View for blind transferred outgoing calls

[WMS-10834] - wms: fixed an issue with broken Chrome extension image in Welcome Message email

[WMS-10844] - sys: fixed an issue with incoming calls being dropped if they were received from IP of a trunk with enabled outbound proxy

[WMS-10849] - sys: fixed an issue with impossibility to configure BLF keys if they started with extension numbers of monitored users

[WMS-10878] - sys: fixed no audio issue in some cases for calls in WMS network after upgrade to WMS 5.02

Issue reproduced in case one of the involved devices was an old generation WP or a W-AIR phone.

[WMS-10880] - sys: fixed no audio issue after semi attended transfer of a call received from a SIP trunk and being transferred from WP4X0 to a user with 2 registered devices

[WMS-10892] - sys: fixed an issue in which music on hold stopped working after resetting the PBX via the Terminal

[WMS-10909] - dev: fixed an issue with WP phones R3/4 being not automatically upgraded when network connection was slow

[WMS-10931] - wms: fixed an issue with incorrect URL mapping for admin users that caused redirection to Collaboration after opening some menus under WMS Settings

[WMS-10959] - sys: fixed an issue in which SIP Proxy couldn't start in some rare conditions on Cloud PBXs under small installations

[WMS-11051] - sys: fixed an issue with G729 transcoding not working for outgoing calls from Collaboration

New Firmwares

WorkForce firmware v 65.145.4.20

[WP-45] - dev: fixed an issue with Voicemail notifications not working on WorkForce 

WMS Stable Hotfix Date: 26 March 2021

Additional package: cw 5.02.20210326.1

[WMS-10827] - sys: fixed an issue with PBX engine being restarted by monit in some rare conditions after upgrade to WMS 5.02

WMS Stable Version 5.02.20210312.1 Date: 12 March 2021

Fixes

[WMS-10798] - col: fixed an issue with Collaboration Native App v. 2.1.6 not working after upgrade to WMS 5.02

[WMS-10803] - sys: fixed an issue in which calls over Paging dropped due to PBX engine deadlock in some case

WMS Stable Version 5.02.20210305.1 Date: 05 March 2021 

Fixes

[WMS-10551] - col: increased the width of a drop-down list showing live search results in Collaboration

[WMS-10693] - dev: fixed an issue when it was impossible to pick up a call by pressing a BLF key for users with an ACL rule "Cannot - View calls of users"

WMS Stable Version 5.02.20210223.1 Date: 01 March 2021 

New Features

[WMS-7551] - sys: added support for online streaming of mp3 http/ https sources as music on hold

How-to:

• Add the following parameter to the config file /rw2/etc/callweaver/musiconhold-stream.conf: 

  [radio]
  mode=custom
  application=/usr/sbin/cw_play_http_stream.sh http://stream.104.6rtl.com/rtl-live/mp3-192

  where "http://stream.104.6rtl.com/rtl-live/mp3-192" is your stream source

• Run the command: 

  rcallweaver -rx "moh reload"

• Add Dialplan application Set -> Music on hold -> "radio"

Documentation: Custom config parameters List.

[WMS-8152] - wms: added support for client to server authorization for using api on a pbx (oAuth2)

• Note: According to rfc6749 section 4.2

[WMS-8508] - sys: implemented encryption of Remote syslog server & PBXs connection to Wildix logging server(s)

• Note: RELP protocol implemented for default debug logging

[WMS-9012] - sys: added support for W-AIR Small Business Base R2

Documentation: W-AIR Small Business - Admin Guide, W-AIR System Datasheet.

[WMS-9331] - sys: added system sounds in Swedish language

[WMS-9671] - sys: added possibility to get location of the nearest W-AIR Base Station in case of emergency alarm triggered on W-AIR Handset

Documentation: How to get location of W-AIR Base Station in case of emergency alarm.

[WMS-9822] - col: added possibility to integrate custom HTML code to Collaboration by using Google Tag Manager 

How to implement:

• Connect to PBX via SSH as root 

• Create a new config file "template.conf" including GTM ID, for example, use the command: 

  echo 'gtm=GTM-12345678' > template.conf

  where "123445678" is GTM ID

• After implementation, the following sections appear in the code:
  1. after the <HEAD> section 

  <!-- Google Tag Manager -->
  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':
  new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],
  j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src=
  'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);
  })(window,document,'script','dataLayer','GTM-XXXX');</script>
  <!-- End Google Tag Manager -->

  2. after the <BODY> section: 

  <!-- Google Tag Manager (noscript) -->
  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-XXXX"
  height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>
  <!-- End Google Tag Manager (noscript) -->

   Documentation: Custom config parameters List.

[WMS-9865] - sys: implemented call group notification manager feature for Collaboration (ref. ticket for the initial implementation WMS-6761)

To view missed calls and voicemails notifications in Collaboration:

• Add a BLF key "Voicemail" and subscribe for a dedicated user who serves as a CG notification manager (check the documentation Call distribution in Call groups for the instructions and requirements)
• Once there is a missed call or a voicemail, a missed notifications counter is indicated on Fn keys tab and the BLF key "Voicemail"
• To view notifications, mouse over the BLF key and press three dots or right-click to open a list
• Available interactions: select one or multiple notifications, mark as read, play a voicemail, dial a caller, delete

Documentation: How to set up the Call Group notifications manager feature.

[WMS-10027] - col: added support for Wizywebinar in Collaboration

Documentation: Wizywebinar User Guide.

[WMS-10048] - wms: added possibility to enable reporting of user statutes for external calls

Notes:

• the feature is disabled by default
• currently, user statuses can be reported only in English

How to enable:

1. Set Global Dialplan variable REPORT_USER_STATUS_FOR_EXT_CALLS=all in WMS -> Dialplan -> General Settings

Possible values:

• all - the system reports user status, status message and duration if available
• status - the system reports only user status
• no - disables the feature

2. Set language En or En-us in Dialplan procedure used for managing external calls

Documentation: Wildix Artificial Intelligence services.

[WMS-10112] - wizy: added possibility to set a conference password

• the option "Set conference password" is available while creating or editing a conference, available also for dial-in numbers and Wizyconf Station
• 2 passwords are generated automatically: 1 - for a web conference, 2 - for dial-in numbers and Wizyconf Station
• for a web conference access, a password length is from 6 to 10 symbols, including numbers, upper and lower case letters; for dial-in and Wizyconf Station access, password consists of 6 numbers
• a conference moderator can edit a password for a web conference; password for access via dial-in numbers and Wizyconf Station cannot be edited
• both passwords are sent in a conference invitation (you can also view them while editing a conference)
• conferences protected with a password are marked with a safety icon

Documentation: Wizyconf Videoconference - User Guide, Wizyconf Station Quick Start Guide.

[WMS-10267] - wms: added support for integration with Feelingstream platform for voice recognition and call recordings in stereo format

Requirements:

• Activated Feelingstream account
• For HW/ VM: mounted storage for recordings
• Quality of calls recordings set to WAV

To enable the integration:

1. Create the config file /etc/feelingstream.conf with parameters: 

   host=wildix.feelingstream.com
   apikey=fcd4206d-aaab-56cb-bdc8-a33dc4611a4b_ab30ac63-1234-1234-1234-123456789012
   bucket=call
   lang=en

   Where:

   • host - received from Feelingstream side
   • apikey - generated using Feelingstream web interface
   • bucket - created manually using Feelingstream web interface or API
   • lang - optional parameter, set the language for recognition. Otherwise, the language is set automatically

   2. To enable stereo mode on PBX side, set Global Dialplan variable STEREO_RECORDINGS=yes in WMS -> Dialplan -> General Settings 

   Note: Stereo mode can be activated separately on any PBX, without the integration.

   Documentation: Custom config parameters List.

[WMS-10283] - sys: added support for WebRTC Kite chatbot

Documentation: WebRTC Kite Chatbot SDK.

Improvements

[WMS-6719] - sys: added 03, 030, 0345 prefixes to "National" and 084 prefix to "Premium" call classes for the UK to improve call class recognition and for the correct management of ACL permissions

[WMS-6761] - sys: implemented call group notification manager allowing users to subscribe to receive notifications about missed calls and VM notifications for call groups (currently implemented for WP480G 2017 / WP490G 2017/ WelcomeConsole / WorkForce)

Documentation: How to set up the Call Group notifications manager feature.

[WMS-8243] - dev: added support for SRTP on W02FXS r3 and w04FXS r3

[WMS-8447] - wms: optimized the option to configure/ sync device (WMS -> Devices) for systems with large amount of devices

[WMS-8513] - sys: improved security related to ACL rules "View", "View calls of users" and "See voicemail"

[WMS-8741] - wizyhw: Wizyconf Station user statutes are now visible in Collaboration

It allows monitoring the current status of the Wizyconf Station to know if it is available or not.

[WMS-8775] - wizy: improved the management of calendar events for recurrent video conferences

• if user selects the specific day of the week for recurrent events, it is selected automatically for all following events
• user is not able to unselect all days for weekly recurrent events
• recurrent events by default are set to "Ends" "Never"

[WMS-9073] - wms: improved the logic of repository selection during auto-update

[WMS-9177] - sys: deprecated the functionality of logging in to another PBX different from LDAP using FC "Login" 99

[WMS-9248] - wms: refactoring of Call Groups page in WMS -> Dialplan

[WMS-9251] - wms: refactoring of Paging Groups page in WMS -> Dialplan

[WMS-9252] - wms: refactoring of Timetable/ Switch page in WMS -> Dialplan

[WMS-9253] - wms: refactoring of Feature codes page in WMS -> Dialplan

[WMS-9254] - wms: refactoring of General Settings page in WMS -> Dialplan

[WMS-9255] - api: IVR improvements

1. Refactoring of IVR page in WMS -> Dialplan
2. Implementation of API for Dialplan IVR: 
   • GET /api/v1/Dialplans/Ivr/ Return list of all available IVR on the PBX
   • POST /api/v1/Dialplans/Ivr/ Add new IVR
   • PUT /api/v1/Dialplans/Ivr/{id}/ Update IVR
   • DEL /api/v1/Dialplans/Ivr/{id}/ Remove IVR by id

[WMS-9257] - wms: refactoring of Generate trace page in WMS Settings -> Tools and utilities

[WMS-9261] - wms: refactoring of Remote syslog page in WMS Settings -> System

[WMS-9269] - sys: fixed infinite logging loop when using web terminal

[WMS-9466] - col: the option "Send SMS" is no longer available from the top menu (under +) if restricted by ACL

[WMS-9474] - sys: added support for "Call through remote PBX" Dialplan application in Failover scheme

[WMS-9601] - api: added new API DTMF

Available API endpoint:

• POST /api/v1/Calls/:channel/Dtmf

[WMS-9642] - wms: implemented API for Dialplan General Settings

Available API endpoints:

• GET /api/v1/Dialplan/GeneralSettings/ Return list of all available Dialplan general settings on the PBX
• PUT /api/v1/Dialplan/GeneralSettings/ Update list of all available Dialplan general settings on the PBX

[WMS-9647] - col: improvements for Video Conference dialog in Collaboration

• improved design
• removed "Screen sharing" icon
• changed the position of "Calendar" icon
• "Edit", "Exit", "Delete" icons are now hidden, hover mouse over a particular conference to display them

[WMS-9662] - dev: the max number of W-AIR base stations in W-AIR Network is now set automatically if there are >50 base stations or more

[WMS-9664] - sys: added full support for static Call groups monitoring via WebAPI Wallboard

Previously, after adding a new CG member, the list of incoming calls disappeared from Wallboard. Now all the relevant data about queues is correctly displayed.

[WMS-9737] - sys: added possibility to block sharing geolocation on PBX

How to implement:

• Edit the file /rw2/etc/ejabberd/ejabberd_mod_wildix_presence.yml by modifying the parameter allow_location and set it to false: 

  allow_location=false

• Restart the server:

  /etc/init.d/ejabberd restart

  Notes:

• Specifically, this option can be used to block geolocation on Vision/ SuperVision phones
• Users in Collaboration can still view their own status
• If geolocation is blocked only on PBX A and not blocked on PBX B in WMS Network, users from PBX A are still able to view geolocation of PBX B users

Documentation: Custom config parameters List.

[WMS-9767] - wms: added call groups API

[WMS-9773] - wms: refactoring of Trunk groups page on WMS -> Trunks

[WMS-9786] - wms: added possibility to set >255 Timetables, Switches and 3 State Switches

[WMS-9825] - app: Fax printer v. 4.1.2 (macOS) includes:

• adds "Letter" as the North American standard fax paper size for Fax printer

• fixes an issue in which Fax printer couldn't be installed without "pdf services" directory 

• fixes an issue with fax sending delay

[WMS-9862] - wms: added auto refresh of licenses on PBXs from WMP

[WMS-9965] - sys: implemented per-user license check: only users with Premium licenses can now manage Call groups via WebAPI Wallboard

[WMS-9978] - dev: added a new parameter "Obtain FSK CID from" for W04FXO r3 media gateway settings to display correct Caller ID

The default value depends on a language selected in WMS Settings -> PBX -> Language&Region:

• for English-US, the default value is "Callee"
• for other languages, the default value is "Num"

Note: After updating your PBX, you need to re-save W04FXO r3 settings in WMS -> Trunks.

Documentation: Trunk Settings Admin Guide.

[WMS-9987] - app: WIService v. 3.1.2 (Windows) includes:

1. adds config file backup for the integration service
2. new design for a tray icon W that fixes an issue with its invisibility on Dark themes
3. performance and stability improvements
4. fixes an issue in which a security permission notification was displayed for another user after switching accounts
5. fixes an issue with the component couldn't be installed in Firefox v. 75
6. fixes an issue with missing data (calls, periods etc) in CDR-View
7. fixes an issue with impossibility to generate a call using click2call feature in Firefox browser (fix for both .exe files and .msi packages)
8. fixes for Fax Printer component when its version wasn't displayed after update
9. adds auto update option for .exe files
   • to enable the option, make sure the box "Keep Wildix Integration Service up to date" is ticked when completing WIService setup
   • Windows Task Scheduler checks for updates every day at 01:00-06:00 or after starting PC. If a new version is available, it downloads a new installation package and runs it in silent mode
   • to disable auto update, click on WIService icon in Quick Launch Toolbar -> go to "Settings" and untick
   • Documentation: What is WIService
10.  adds silent installation mode for WIService using MSI 

    • To set the silent installation mode, run the command: 

      msiexec /i "WIService.msi" wiserviceSilentMode=true

    • To reset the silent installation mode, run the command: 

      msiexec /i "WIService.msi" wiserviceSilentMode=false

    • Key path in the registry: 
      • x64 -HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Wildix\WIService\SilentMode
      • x86 - HKEY_LOCAL_MACHINE\SOFTWARE\Wildix\WIService\SilentMode

[WMS-9990] - app: Wildix Outlook Integration component v. 2.5.7 includes:

• adds possibility to select Outlook Calendars for sync
• fixes an issue with the list of calendars to sync being empty

[WMS-10036] - wms: increased security requirements for credentials in WMS network: now it is only possible to automatically generate credentials, without manual editing 

Documentation: WMS Settings Menu Guide.

[WMS-10017] - app: Fax Printer v. 3.1.5 (Windows) includes:

• adds "Letter" as the North American standard fax paper size for Fax printer
• fixes an issue when the component wasn't available in Printer selection on Windows starting with Fax Printer v. 3.1.2

[WMS-10078] - col: improved Outlook integration: the option "Enable calendar sync" is now disabled by default for new users

[WMS-10079] - app: TAPI driver v. 1.2.4 adds possibility of silent installation and provides msi package

How to install/uninstall silently from the Command line:

1. Install:

• for .exe files: 

WildixTAPI-1.4.1.exe /S 

• for msi packages: 

msiexec /i WildixTAPI-1.4.1.x64.msi /qn

2. Unistall:

• for .exe files:

  "C:\Program Files (x86)\Wildix\WildixTSP\uninst.exe" /S

• for msi packages: 

   msiexec /x WildixTAPI-1.4.1.x64.msi /qn

  Documentation: Large-Scale Deployment on Windows.

[WMS-10102] - app: WIService v. 3.1.2 (macOS) includes:

• adds config file backup for the integration service
• new design for a tray icon W that fixes an issue with its invisibility on Dark themes
• performance and stability improvements
• fixes an issue with high CPU utilization
• fixes an issue with missing data (calls, periods etc) in CDR-View
• fixes an issue with impossibility to generate a call using click2call feature in Firefox browser 
• fixes an issue with the component couldn't be installed in Firefox v. 75
• fixes an issue for Fax Printer component when its version wasn't displayed after update

[WMS-10157] - sys: enabled by default weekly automatic upgrade for the Stable repository 

[WMS-10158] - sys: enabled by default SDES-SRTP for WP410 r2

[WMS-10186] - sys: added option to enable SDES-SRTP for SIP trunks

• The option is configured under SIP trunk settings menu in WMS -> Trunks.

Documentation: Trunk Settings Admin Guide.

[WMS-10232] - wms: increased the max number of characters recognised by TTS service up to 800

Documentation: Wildix Artificial Intelligence services.

[WMS-10339] - sys: added parameter allowing WelcomeConsole/ WP490 users with configured BLF “Colleague” not to receive updates for status changes of “call all 10/ 32” call groups members

• Previously users who had many BLF keys configured for call group members received too many status updates in case of calls to groups with the strategy “Call All”

• New parameter added, allowing you to globally turn off early status updates (such as “ringing”) for members of call groups “Call All 10/ 32” 

  Note: "ringing" status was already disabled for Call All 32, but after activating the feature, other early statuses are disabled.

• In this case, subscribed users will only receive an update to the BLF when the call has been answered by one of the call group members, but they will not receive updates for “ringing”, “canceled” etc 

How to enable (feature is disabled by default):

• add to /etc/kamailio/cfg.d/host_specific_custom.cfg
:

  modparam("pv", "varset", "skip_cg_members_presence_on_wp=i:1")

• restart kamailio service: 

  /etc/init.d/kamailio restart

• add to /etc/callweaver/sip-general-custom.conf
:

  skip_cg_members_presence_on_wp=yes

• restart callweaver service:

  callweaver -rx "sip reload"

  If feature is enabled, default devices mask is:
 modparam("pv", "varset", "device_presence_skip_event_dialog=s:(Wildix WP490GR[3|4])"). 
It can be changed in /etc/kamailio/cfg.d/host_specific_custom.cfg

Documentation: How to disable updates for BLF keys configured for call group members with Call All strategy .

Fixes

[WMS-6925] - col: fixed an issue with an original caller name being displayed in CDR-View instead of a modified one for trunk calls if Dialplan application "Set -> Caller name" was used

[WMS-7461] - col: fixed an issue with dates being displayed incorrectly in CDR-View if PBX timezone differed from a browser timezone

[WMS-8127] - sys: fixed an issue when provisioning failed in case time zones selected in WMS Settings -> Language & region contained a slash symbol

[WMS-8169] - wms: fixed an issue with impossibility to enable HTTP proxy client for remote support

[WMS-8220] - wms: fixed an issue with analog ports being ordered incorrectly in WMS -> Devices

[WMS-8421] - sys: fixed an issue in which calls from remote PBX to “Identities” extension number did not go through

[WMS-8502] - sys: fixed an issue in which a call placed to a Call group couldn't be transferred from Collaboration if a caller had mobility feature enabled

[WMS-8601] - col: fixed an issue with the total count of calls, faxes and voicemails being not displayed in CDR-View

[WMS-8765] - sys: fixed an issue with Fax postpone delivery in Collaboration being nonfunctioning

Postpone time must be set in PBX time zone.

[WMS-8890] - wms: fixed an issue when a user with ACL "Cannot - Share status via Kite" couldn't modify presence of other users

[WMS-8987] - wms: fixed an issue in which it was impossible to view imported price lists in WMS -> Trunks

[WMS-9040] - col: fixed an issue with "Save" button not being visible in a video conference dialog on laptops with 11' displays

[WMS-9115] - col: fixed behavior of "grouping by week" filter in CDR-View

[WMS-9138] - sys: fixed an issue with wrong billing calculation for calls through WMS Network

[WMS-9170] - wms: fixed an issue with impossibility to use 0 as a called number in Diaplan procedures

[WMS-9323] - sys: fixed an issue in which return from semi-attended transfer didn't work in Collaboration if a transferee refused a call

[WMS-9364] - col: minor fixes for one-to-one and group chats

[WMS-9443] - col: fixed an issue with "Remove" and "Add" options being not displayed for contacts located at the bottom of the page in Collaboration -> Phonebooks

[WMS-9447] - sys: fixed an issue in which Presence server exceeded the limit of connections to DB on Cloud PBXs

[WMS-9502] - sys: fixed an issue in which recording of an incoming call started via Diaplan stopped after being transferred to a mobile number

[WMS-9507] - sys: fixed an issue in which a user who didn't have any associated Diaplan procedure couldn't make a call from Collaboration because Web phone wasn't available in the list of devices

[WMS-9571] - wms: fixed an issue in which Popup URLs couldn't get call tags

[WMS-9658] - sys: fixed an issue with Google login not working for users import

[WMS-9668] - sys: fixed an issue with DTMF not working after resuming a call from hold if a caller's VoIP operator sent DTMF tones via payload type 96

[WMS-9791] - sys: fixed an issue with DTMF tones not working for an outgoing call via BRI/ PRI media gateways

[WMS-9835] - sys: fixed an issue when it it was impossible to play back a call recording if Dialplan procedure used to manage the call contained 2 or more Dialplan applications "Record call"

[WMS-9868] - wms: fixed an issue with STT service not working in case any PBX user name contained combination of an apostrophe (') and a hyphen (-) symbols

[WMS-9880] - sys: fixed an issue with PBX engine processing that caused high memory usage

[WMS-9897] - sys: fixed an issue in which all users couldn't use Collaboration at the same time because PBX didn't accept connections

[WMS-9903] - sys: fixed impossibility to redial from call history for external calls made using “Identities” feature

[WMS-9904] - sys: fixed no audio issue after semi-attended transfer for calls in WMS Network

[WMS-9911] - wms: fixed an issue with Mail2SMS not working after upgrade to WMS 5 due to the new auth method preventing SMS authorization

[WMS-9953] - sys: fixed an issue when it was impossible to enable Syslog Server on FXO r3 media gateways after provisioning

[WMS-9959] - sys: fixed an issue with Caller ID being not updated after transferring an incoming call to a Zoho user

[WMS-9982] - sys: fixed a rare issue with audio being interrupted during long calls via FXO trunk

[WMS-9983] - dev: fixed an issue with dropped calls due to wrong TCP Keep-Alive value inside W-AIR configuration

[WMS-9989] - sys: fixed an issue when a call placed using "Identities" feature failed if a callee set call forwarding to a Call group

[WMS-10008] - sys: fixed an issue when it was impossible to log in to Collaboration (page remained loading endlessly) in some cases after upgrade

[WMS-10015] - wizy: fixed an issue in which scheduled time couldn't be changed correctly when creating or editing a video conference

[WMS-10023] - col: fixed an issue with "Unavailable on away / dnd" option of Contact center feature being disabled after editing user preferences in WMS

[WMS-10031] - sys: fixed an issue in which Zabbix agent update led to removal of custom setting

[WMS-10033] - sys: fixed an issue with incorrect display of presence statuses for monitored users on WelcomeConsole with a large amount of configured BLF keys (> 50)

[WMS-10055] - sys: fixed an issue with failure of adding a new Windows share in WMS Settings -> System -> Storages

[WMS-10077] - wms: fixed several regressions after Dialplan page refactoring:

• impossible to save a string containing a vertical bar in "Set" and "Remote script" applications
• double escaping of a backslash in some applications

[WMS-10080] - sys: fixed an issue with RTP engine restart due to high CPU load during calls in WMS Network

[WMS-10087] - wms: fixed an issue with poor audio quality after attendant transfer of a call placed to a Call group that contained "queue() rule and c flag" in Dialplan

[WMS-10103] - col: fixed an issue in which Collaboration reconnected in an infinite loop after trying to send a chat message that contained some currency symbols

[WMS-10104] - sys: fixed one way audio issue when a Collaboration user picked up an internal call between 2 W-AIR users

[WMS-10119] - sys: fixed an issue in which Mail2SMS notification email didn't contain any information

[WMS-10153] - sys: fixed an issue in which connection for Callback URL requests was established via TLS v 1.0 instead of v. 1.2

[WMS-10154] - wms: fixed an issue with a call being dropped after a user picked it up via FC "Pickup" 88 on WP phone

[WMS-10155] - sys: fixed an issue with incorrect display of presence statuses for monitored users on WelcomeConsole with a large amount of configured BLF keys (> 50) in WMS Network

[WMS-10161] - sys: fixed an issue with calls via PRI media gateway pre 2017 not working after upgrade to WMS 5.0 from WMS 3.88

[WMS-10174] - sys: fixed one way audio issue in case an external outgoing call was placed from WP410 r2 via BRI/ PRI trunk with enabled SDES-SRTP

[WMS-10175] - sys: fixed an issue with incoming calls via SIP trunk not working if Outbound proxy was set and domain was unresolvable

[WMS-10184] - sys: fixed no audio issue after semi-attended transfer of a call between 2 WP4X0 phones that was received from WMS Network

[WMS-10188] - sys: fixed an issue with calls to Feature Codes "Make Up Room" 771 and "Wake up call" 773 being rejected upon initial setup

[WMS-10190] - sys: fixed an issue in which system call recording stopped after call was answered via mobility

[WMS-10215] - sys: fixed an issue with no audio for 10 seconds after answering a call from BRI/ PRI gateway and transferring it to user with mobility

[WMS-10240] - col: fixed an issue with user pic from a previous chat displayed after switching to a new chat for some time in some cases

[WMS-10260] - wms: fixed an issue with changes of NTP serves not being applied on WMS 5

[WMS-10265] - sys: fixed an issue in which calls via German VoIP operator Deutsche Telekom SIP Anlagenanschlußoperator dropped while being transferred

[WMS-10343] - sys: fixed an issue with SIP trunk being not correctly deleted leading to incorrect trunk matching

[WMS-10355] - sys: fixed an issue in which calls dropped after 10 minutes due to missing Session-Expires Timer in UPDATE messages by adding a custom parameter session_expire_header_in_update

The parameter is disabled by default. To configure it:

• Edit the config file /etc/callweaver/sip-general-custom.conf by adding the parameter session_expire_header_in_update=yes
• Run the command to reload SIP: callweaver -x 'sip reload'

[WMS-10376] - sys: fixed PBX engine crash issues in some rare cases

[WMS-10379] - sys: fixed one way audio issue after resuming a call on hold that lasted > 11 min

[WMS-10380] - sys: fixed an issue with no audio/ one way audio for calls answered by the PBX (e.g. IVR or Dialplan rule), which involved a device that doesn’t support “refer” (FXO/ FXS gateway)

[WMS-10397] - sys: fixed an issue with impossibility to provision devices on newly created Cloud PBXs

[WMS-10447] - wms: fixed security vulnerability issue with cross-site scripting (XSS) attacks

[WMS-10458] - sys: fixed an issue with TTS not working with Dialplan applications Play sound and Dial by name in some cases

[WMS-10540] - sys: fixed an issue with delivery of wrong versions of firmwares for WP phones

[WMS-10589] - sys: fixed an issue with one-way audio after putting a call on hold and resuming, between calls in WMS network using Collaboration

[WMS-10614] - wms: fixed an issue with no audio after putting a call on hold and resuming on WP480GR3/WP490GR3/WelcomeConsole/WorkForce in some cases

Issue reproduced in case SDES-SRTP settings were disabled in custom config file.

New Firmwares

New firmwares for WP410R2 v. 50.145.6.174, WP480GR3 v. 63.145.10.31, Workforce v. 65.145.4.18, WP490GR3 67.145.8.101, WelcomeConsole 68.145.2.35

[WP-3] - dev: added support for Wi-Fi dongle (available as HWaaS item) on Workforce phones

Documentation:

• VoIP Phones and Accessories End User Brochures
• VoIP Accessories Quick Start Guide
• Phones Accessories Datasheet

[WP-10] - dev: fixed an issue in which a BLF key containing a user name "Held" for German users was translated into "Gehalten" during active calls

[WP-13] - dev: fixed an issue with no busy tone being played during outgoing calls on WP phones

[WP-23] - dev: fixed an issue with sidetone feature not working on WorkForce

[WP-24] - sys : fixed an issue with random one-way audio after resuming a call on hold with enabled SRTP

[WP-26] - dev: fixed an issue with USB headset mic volume level on WorkForce being not changed if adjusting parameter Headset Mic Volume on the phone's web interface

[WP-36] - dev: new firmware for WorkForce v. 65.145.4.18 includes fixes:

• when it was impossible to update from v. 65.145.4.15 and 65.145.4.16 to v. 65.145.4.18
• when default mic volume was too loud on some models

[WP-30] - dev: fixed an issue with WP r3/ r4 getting slow after the latest FW upgrade, in case high number of BLF keys were configured

[WP-37] - dev: fixed an issue in which Workforce firmware upgrade from v. 65.145.2.16 to v. 65.145.4.12 got stuck at ~ 10%

New W-AIR firmware version 0500b2 for W-AIR Headset

[WMS-9811] - dev: fixed an issue with attended and unattended call transfer

New W-AIR firmware version 0501b5

[WMS-9873] - dev: W-AIR Bases and Handsets firmware includes:

• fixes an issue with W-AIR Base Stations restart on each SIP login or logout
• adds possibility to get location of the nearest W-AIR Base Station in case of emergency alarm triggered on W-AIR Handset (init. ticket WMS-9671)

WMS Stable Version 5.01.20201006.1 Date: 13 October 2020 

Improvements

[WMS-8043] - sys: enabled by default daily auto upgrade for newly created systems

• Important: The change will become valid only for new PBXs created after 15.10.2020!

[WMS-9816] - api: security improvements for Zoho integration

Fixes

[WMS-8184] - col: fixed an issue with popup notifications being not displayed for BLF key "Call group" with disabled "Audio notification" option

[WMS-9703] - sys: fixed an issue in which "migrate2cloud" script failed to migrate chats and CDR data from SQLite DB

[WMS-9847] - sys: fixed one way audio issue after answering a call in Collaboration with enabled mobility

[WMS-9852] - sys: fixed an issue with incorrect behaviour of presence status monitoring feature on WP phones when BLF keys stopped displaying presence statuses of monitored users

[WMS-9921] - sys: fixed an issue with failed FXS/ FXO media gateways upgrade due to the empty firmwares.json file on PBX

New Firmwares

[WMS-6512] - dev: new firmware for WelcomeConsole v. 68.145.2.28:

• added support for Jabra, Plantronics (Poly), Sennheiser popular USB headsets: Wildix Compatible Headsets - Jabra, Plantronics, EPOS Sennheiser, JPL, Axtel, Orosound
• added support for WHS-BT (with Jabra LINK dongles)
• added support for LED indication of presence and call statuses on Mono / DuoLED Headsets

[WMS-9442] - dev: new firmware for WorkForce v. 65.145.4.1:

• fixed an issue in which dial and ringback tones didn't change after applying Default Tone Zone settings
• fixed an issue with incorrect audio notification being played instead of a standard BLF audio notification

[WMS-9672] - dev: new firmware for W04FXO r3 v. 27811011 includes performance optimization

WMS Stable Version 5.01.20200923.1 Date: 23 September 2020

Fixes

[WMS-9612] - sys: fixed no audio issue for calls between 2 PBXs in WMS Network located in 2 different routable LAN networks

[WMS-9790] - wms: major security fixes

WMS Stable Version 5.01.20200914.1 Date: 16 September 2020

The current version includes the following changes along with generic security improvements:

New Features

[WMS-9325] - wms: added possibility to access storages and NTP Server menus before PBX activation

[WMS-9539] - col: added support for Danish language

Improvements

[WMS-8990] - col: increased the max number of CDR-View exported records up to 500 000

[WMS-9462] - sys: performance tuning for 1GB PBX instances in order to prevent lack of memory

[WMS-9727] - col: improvements for customer feedback option in Collaboration

Fixes

[WMS-7345] - sys: fixed an issue with outgoing fax queue being blocked after the first unsuccessful attempt

[WMS-7932] - wms: fixed an issue in which import of user from Active Directory failed if email address contained generic top-level domains

[WMS-8694] - sys: fixed an issue in which PBX engine couldn't access cdr database if MSSQL backend was used with a non-standard port (not 1433)

[WMS-9068] - col: fixed an issue in which user avatars disappeared after zooming in/ out Colleagues page in Collaboration

[WMS-9093] - wms: fixed an issue with impossibility to close device's direct access via "Disconnect" option in WMS -> Devices

[WMS-9140] - wms: fixed an issue in which a Call group member who changed user status to “DND” while being paused for wrap up time or auto pause on no answer, still received Call group calls

[WMS-9169] - sys: fixed no audio issue for calls received via BRI / PRI gateway if a call was answered by a user after IVR or Play sound Dialplan application on Cloud PBX after upgrade to 5.01.20200605.5

[WMS-9179] - wms: fixed an issue with multiple custom destinations/ E-mails being assigned incorrectly after adding them to Fax to e-mail Dialplan application

[WMS-9183] - wms: fixed an issue when it was impossible to save any changes on FAX/SMS server page if PBX was in WMS Network

[WMS-9185] - sys: additional fix for the issue in which WP phones connected to HW/ VM PBX couldn't get firmware after upgrading to WMS 5.0 (initial ticket WMS-9154)

[WMS-9241] - sys: deprecated the old media core behavior when it was possible to switch Direct RTP logic

Note: You won't be able to switch to the previous behaviour https://confluence.wildix.com/x/3oC5Aw.

[WMS-9272] - sys: fixed a rare issue in which calls in progress via trunk crashed if debug level was set >3

[WMS-9285] - wms: fixed an issue with incorrect {rand} parameter being added to "Verify number of calls" and "Trunk Group" Dialplan applications if editing via "Developer" option

[WMS-9324] - sys: fixed an issue with PBX engine crash that was caused by corrupted CDR DB tables

[WMS-9384] - sys: fixed an issue with Collaboration freezing under high load

[WMS-9441] - wms: fixed several Dialplan issues in which:

• Dialplan procedure containing "Jump to if" application was saved incorrectly
• it was impossible to save Dialplan procedure after removing an application that previously contained an error

[WMS-9490] - sys: fixed an issue in which Paging stopped working after PBX reboot

[WMS-9519] - sys: fixed an issue with audio in some cases for calls in WMS Network after upgrade to 4.04

Issue reproduced in case caller used a device provisioned for using wideband codecs but without support for Opus (e.g a W-AIR user on one PBX calling a WP user on another PBX in WMS network).

[WMS-9527] - sys: fixed an issue in which automatic sync of devices wasn't performed after PBX upgrade

[WMS-9542] - sys: fixed no video issue from Dahua doorphones

[WMS-9586] - sys: fixed periodic PBX engine crash during playback of sound files

[WMS-9603] - sys: fixed one way media issue for a callee after answering a call in Collaboration with enabled mobility

[WMS-9636] - sys: fixed an issue with double authentication when connecting to WebAPI using Chrome browser v. 80 due to disabled support of cross-site cookies

Limitation: the issue still might be present when using Incognito Mode (by default, it blocks third-party cookies). You can change this behaviour (allow all cookies) in chrome://settings/cookies.

[WMS-9641] - col: fixed an issue with "Conference", "Recording" and "Transfer" buttons being unavailable for calls in Collaboration when calling via Diaplan application "Call through remote PBX"

New Firmwares

New firmware for WP480G r3 v. 63.145.10.22, WP490G r3 v. 67.145.8.94, WorkForce v. 65.145.2.15, WelcomeConsole v. 68.145.2.26

[WMS-8433] - dev: added support for LED indication of presence and call status on MonLED/ DuoLED headsets connected to WorkForce

[WMS-8931] - dev: fixed an issue with no ringback tone on usb headset connected to WorkForce

[WMS-9097] - dev: WorkForce stability improvements

[WMS-9314] - dev: fixed an issue in which WorkForce failed to get DNS settings if Secondary DNS server was set via DHCP

[WMS-9397] - dev: fixes and improvements for srtp lock icon on WP phones

Fixed position and changed color of srtp lock icon (from red to green).

[WMS-9419] - dev: fixed an issue in which incoming concurrent calls were routed only to BLF key "Line 1" on WP phones

New W-AIR firmware version 0501b001 for W-AIR bases and 0501b002 for W-AIR Handsets

[WMS-9321] - dev: fixed an issue in which "Lone Worker" alarms were still active after setting "No movement profile" alarm during handset charge

WMS Stable Version 5.01.20200612.2 Date: 12 June 2020

Hotfixes

[WMS-9023] - sys: fixed call drop issue for calls received or placed via BRI/ PRI media gateways

Note: W01/02PRI pre 2017 gateways need to be manually rebooted after PBX upgrade is completed.

[WMS-9126] - sys: fixed an issue with BLF keys "Line" not working in WMS Network

[WMS-9154] - dev: fixed an issue when WP phones connected to HW/ VM PBX couldn't get firmware 

[WMS-9163] - sys: fixed no media issue on WP phones connected to Cloud PBX if UDP or TCP was set as SIP Transport via custom provisioning parameter

[WMS-9176] - wms: fixed JSON Web Token validation error during S2S authentication

WMS Stable Version 5.01.20200605.5 Date: 05 June 2020

New Features 

[WMS-7264] - wms: added support for S2S authentication via token for Wildix PBX API

• the option "API access settings" is located in WMS Settings -> PBX -> Integrations (prev. CRM Integrations)
• available only for a super admin user
• API documentation: https://<pbx_host>/api/v1/doc/#tag/Authentication/bearer

[WMS-7504] - sys: call waiting parameter can now be activated for Call Groups with CG strategy “Call All 32”

[WMS-7804] - col: added support for preview of video/ audio files via HTML5 <video>/ <audio> tags and youtube player in Collaboration chats

[WMS-8164] - col: added ability to leave customer feedback in Collaboration

• the option "Feedback" is located in Collaboration right bottom corner

[WMS-8204] - wms: implemented PHP HTTP client library for using S2S authentication

• Github developer documentation: https://github.com/Wildix/s2s-client-php

[WMS-8635] - col: added possibility to edit the last sent chat message in Collaboration

How-to:

• press ↑ Up arrow key on your keyboard 
• the last sent message appears in the input field
• update it and press Enter key to send 

Notes:

• only messages containing links, text or emoticons can be edited
• to exit the editing mode, you need to delete the entire message from the input field

Limitation:

• not supported on mobile devices and Kite: a remote side receives the modified text as a second message
  

Improvements

[WMS-6693] - sys: enabled by default DTLS-SRTP media encryption between PBXs in WMS Network

[WMS-7349] - col: increased clickable areas for DTMF keypad in Collaboration call dialog window

[WMS-7535] - sys: improved SIP DoS protection

[WMS-7772] - sys: added support for up to 1000 nodes in WMS Network

• Important: in case there are more than 252 PBXs in WMS Network, they all must be upgraded to WMS v. 5.0. Otherwise, chats, calls, statuses from / to PBXs on WMS 4.03 won't work

[WMS-7773] - sys: added support for showing up to 0,0001 in cost calculation in pricelist and CDR-View

• new option "Decimal places number in Cost" is available in CDR-View -> Settings and allows changing the number of decimal places to be shown

[WMS-7944] - col: limited size of a group chat title to 1024 symbols

[WMS-7957] - wizy: emails of participants are now matched with PBX users if they are present while creating a video conference

[WMS-8192] - col: increased size of devices selection window in Collaboration

[WMS-8217] - col: redesigned Login page in Collaboration

[WMS-8245] - sys: Identities feature is now compatible with ACL rule "Can/cannot - call pickup"

[WMS-8248] - sys: optimized Chat and Presence server load when a new client connection is established

[WMS-8283] - wms: optimized API response time for all endpoints with basic and session authentication

[WMS-8338] - sys: added possibility to select proper SMB version during Windows share initialization

• the option "SMB version" is located in WMS Settings -> System -> Storages -> Add NFS/Windows share

[WMS-8368] - wms: refactoring of W-AIR Networks page in WMS -> Devices

[WMS-8375] - sys: improved system performance for systems with large amount of users (> 3000 users)

[WMS-8377] - sys: S2S connection is now established directly (not via vpn) when possible

[WMS-8402] - wms: removed possibility to synchronize time manually on NTP Server page in WMS Settings -> System 

[WMS-8416] - sys: improved the logic of call forwarding to trunks

• renamed the ACL "Trunk to trunk forward" to "Forward to trunk"
• changed the behaviour: now the ACL blocks all call forwards to trunk received from trunk/ user extension

[WMS-8435] - col: redesign of Collaboration top menu

[WMS-8498] - api: disabled access to Basic Authentication API for admin users

• Note: for S2S auth, use PHP HTTP client library (ticket WMS-8204)

[WMS-8573] - sys: enabled TProxy multiple processing for handling multiple connections

• Note: for PBXs with > 2GB of memory. CPU load is decreased by splitting multiple processes for each CPU core

[WMS-8605] - col: URL previews in Collaboration messages are now displayed in a language set in user's Personal Settings

[WMS-8609] - wms: refactoring of HTTP proxy client page in WMS Settings -> System

[WMS-8616] - wms: improvements for Dialplan rules page in WMS:

• page refactoring
• added possibility to edit rules via JSON editor ("Developer" option)

[WMS-8673] - wms: removed support for Zoho API version 2

• to switch to the version 3: https://confluence.wildix.com/x/2IPIAQ (Update instructions)

[WMS-8680] - wms: removed deprecated Colleagues API endpoints:

• POST /api/v1/Colleagues/
• PUT /api/v1/Colleagues/{id}/
• DELETE /api/v1/Colleagues/{id}/
• DELETE /api/v1/Colleagues/{ids}/

[WMS-8691] - sys: SDES-SRTP feature is now enabled by default on supported devices (BPI/ PRI gateways, WP480G r3/ WP490G r3/ WorkForce, WelcomeConsole)

[WMS-8763] - sys: added support for direct upgrade of BRI/ PRI media gateways via internet connection to firmwares.wildix.com or custom server

• media gateway must have access to the Internet to get a new firmware
• if there is no Internet access and media gateways provisioned to HW/ VM PBX, enable the option "Enable routing eth0" in WMS Settings -> System -> Network

[WMS-8869] - sys: added possibility to enable audio notification for call intrusion 

Audio notification is disabled by default. To enable it:

• for all the system: go to WMS Dialplan -> General Settings -> Set dialplan variables -> add INTRUSION_NOTIFICATION=yes
• for a specific group of users: modify Dialplan procedure used for the group -> add Set application and insert INTRUSION_NOTIFICATION=yes
• once enabled, a beep sound is played when call intrusion is started

[WMS-8891] - sys: improved Failover procedure

[WMS-9041] - sys: devices connection is now established via TLS:

• all devices, except GSM trunks (W01GSM and DaySaver) use TLS transport on VM/ HW PBXs (previously it was supported on Cloud PBXs)
• "Use TLS / SRTP for local devices" option in WMS Settings -> Settings -> PBX -> SIP-RTP is no longer supported and will be deleted from the web the interface later
• use custom provisioning parameter "SIPTransport" (https://confluence.wildix.com/x/KQg8AQ) to set another protocol

Fixes

[WMS-8345] - col: fixed an issue in which CDR-View didn't work with a large number of excludes 

[WMS-8511] - sys: fixed no audio issue after attended transfer if a transferee belonged to a different subnet

[WMS-9066] - col: fixed an issue with impossibility to send faxes via Wildix Fax Printer 

[WMS-9108] - sys: fixed no media issue for calls between Collaboration and Android application if callee had mobility feature enabled

New Firmware

New firmware for WP480GR3 v. 63.145.10.13, WP490GR3 v. 67.145.8.92,  WelcomeConsole v. 68.145.2.24

[WMS-6918] - dev: fixed an issue with delay of handling calls on WP480GR3, WP490GR3, WelcomeConsole in Failover environment if Secondary PBX was down