W-AIR Small Business - Admin Guide

This Guide leads you through installation and provisioning of W-AIR Small Business solution.

Useful links:

Created: January 2021

Updated: May 2025

Permalink: https://wildix.atlassian.net/wiki/x/2BrOAQ

1 Description
- 1.1 System architecture
  - 1.1.1 W-AIR Small Business solution
2 Base station and repeaters connection and overview
3 Set up W-AIR Small Business Solution
- 3.1 Step 1. Provision base stations
- 3.2 Step 2. Register a W-AIR Handset
  - 3.2.1 How to delete a handset and reuse the slot?
- 3.3 Step 3. Assign a W-AIR Handset to User
  - 3.3.1 Assigning via the handset
  - 3.3.2 Assigning via the WMS
- 3.4 Step 4. Set up Repeaters
4 Call Features
5 Upgrade Procedure of W-AIR system
- 5.1 FW upgrade of Base Stations
- 5.2 FW upgrade of Repeaters and Handsets
  - 5.2.1 Repeaters
  - 5.2.2 Handsets
6 Alarms setting
- 6.1 Types of alarms
  - 6.1.1 Alarm Button
  - 6.1.2 Pull Cord Alarm
  - 6.1.3 Running Alarm
  - 6.1.4 Man Down Alarm
  - 6.1.5 No Movement Alarm
- 6.2 Set up emergency profiles
- 6.3 Assign emergency profile to handsets

Description

System architecture

W-AIR is a Wildix cordless solution. The system supports auto-provisioning enabling instant connection to the Wildix PBX. Due to high scalability, new components are quickly and easily integrated to guarantee the better performance.

Wildix W-AIR system uses the wireless technology CAT-iq (Cordless Advanced Technology – Internet quality).

The architecture consists of three components:

1. Base station - an essential component of a DECT system. Wildix W-AIR base stations:

Multicell base stations: W-AIR Base Sync Plus, W-AIR Sync Plus Base Outdoor. Documentation: W-AIR Network Admin Guide - Sync over LAN
Single Cell base station: W-AIR Base Small Business

2. Repeater - extends the signal coverage of the base station.

3. Cordless endpoints:

Wildix W-AIR handsets: W-AIR Basic2, W-AIR LifeSaver, W-AIR LifeSaver-EX, W-AIR Med, W-AIR Office and W-AIR Headset. Follow the online Guides to get detailed information: W-AIR DECT Handsets Guide, W-AIR Headset Guide.

W-AIR Small Business solution

Supports of PoE IEEE 802.3af Class 2
Up to 20 users per system
Up to 10 concurrent calls*
- Up to 10 channels using G.711 codec
- Up to 4 channels using G.729 codec
Up to 6 repeaters per base
No multicell
Base station indoor range: 50 m; outdoor range: 300m

*Enabling PTT feature (Push-to-talk) on W-AIR handsets reduces the number of available channels to 6.

Base station and repeaters connection and overview

Packing lists

W-AIR Small Business Base

Base station unit x 1
Cat. 5 Ethernet cable x 1

Power supply adapter is not included (item can be ordered separately, code: PS-5V2A)

W-AIR Repeater:

Power adapter x 1
Repeater unit x 1

Base station connection and reset

Reset a base station: press the Reset button for more than 2 seconds.

LEDs of the Base Station

LED INDICATION	STATE
UNLIT	No power in unit
UNLIT/SOLID RED	Error condition
BLINKING BLUE	Initialization
SOLID RED	Factory reset warning or long press in BS reset button
BLINKING RED	Factory setting in progress
SOLID BLUE	Ethernet connection available (Normal operation)
BLINKING RED	Ethernet connect not available OR handset de/registration failed
SOLID RED	Critical error
ORANGE	Press reset button of base station
BLINKING ORANGE	No IP address received

Mounting instructions

First determine the best location that will provide an optimal coverage taking account the construction of the building, architecture, and choice of building materials.