Collaboration 7 Changelog

Collaboration 7 Changelog

Collaboration 7 Changelog contains all the latest features and improvements.

Collaboration 7 docs: Collaboration 7 Documentation.

Links to download Collaboration 7:

Note: It can take up to 24 hours after release for mobile apps to become publicly available.

Link for sharing: https://wildix.atlassian.net/wiki/x/AQDaRg

Join Collaboration 7 Open Beta Program

Get early access to new features and improvements by joining our Open Beta program for Collaboration 7.

How to enable it:

  • Web: Go to Settings → Environment and select Open Beta.

  • Android: Open the app in Google Play, scroll to Join the beta, and tap Join.

  • iOS: Open TestFlight and install the application.

For more details, see the documentation Open Beta Testing Program for x-bees, Collaboration 7, and x-hoppers Applications.

Note: 

  • Collaboration 7 requires WMS 7

Abbreviations: 

  • rna = React Native Applications (e.g. x-bees, Collaboration 7, x-hoppers)

  • ca = Cloud Analytics

  • int = integrations 

  • wms = Wildix Management System (WMS)

  • sys = system

  • wda = Wildix Data Analytics service

  • wim = Wildix Integrations Middleware service

  • wizy = videoconference

Important:

  • To get Collaboration 7 web version updated, you need to refresh the page. 

Web 2.74.1.2963957/ iOS 2.74.1 / Android 2.74.1 Date: 29.07.2026

New Feature

[WMS-26649] - ai: added Calendar function within Wilma tools which lets AI agents handle calendar tasks like scheduling, updating, or canceling events
How-to:

  1. Go to PBX → Integrations → Cloud Integrations

  2. Navigate to AI section → Capabilities and click Wilma Tools

  3. Click Add function -> Calendar
    Note: Calendar integration should be enabled for the Calendar option in Wilma tools to be available.

  4. Choose the option Get slots/ Create event/ Reschedule event/ Cancel event/ List resource events

  5. Fill out the fields of the chosen calendar tool and click Save
    This creates a calendar tool that performs a fixed calendar operation and exposes the matching input variables for AI agents. Create another calendar tool if needed.

  6. Add the tool to the necessary AI Agent

Documentation: How to Set Up Wilma Tools

Improvement

[WMS-27041] - ai: updated the "Cannot" - "See transcription summary" ACL so users no longer receive post-call summary emails

Fixes

[WMS-26655] - wizy: fixed an issue in which user was removed from the conference after stopping remote control

[WMS-26718] - rna: fixed Kite service availability when using a custom secure PBX port and made UI improvements to the Assign Service section

[WMS-26797] - rna: fixed an issue where the Android dialpad became unresponsive while typing with active search enabled

[WMS-26908] - rna: fixed an issue causing calls to drop after an attended transfer to web or mobile applications

[WMS-26997] - rna: fixed an issue where quick replies in Kite did not respond on the first click

Web 2.72.1.2918910 / iOS 2.72.1 / Android 2.72.1 Date: 15.07.2026

Improvements

[XBS-6907] - rna: made some UI improvements on web by updating button shapes and colors across Inbox, History, Contacts, Favorites, Voicemails tabs and related dialogs and forms

[XBS-6971] - rna: improved system reliability for users in failover configurations (Cloud + Hardware PBX), to ensure that web and native app remain active during total internet outage or Cloud unavailability

Note: 

  • The option is supported starting from WMS 7.09.20260707.1 or higher. 

  • This feature is available only for environments with an active Failover setup (a Cloud PBX paired with a local Hardware PBX).

  • You can now refresh your web browser or restart the desktop app without an active internet connection. The system automatically restores the interface from the local cache.

  • In case of an internet failure, the system automatically transitions from the Cloud PBX to local Hardware PBX. Combined with the caching, this allows it to continue making and receiving calls even when the Cloud is unreachable.

[XBS-7138] - rna: added support for displaying Wildix calls in the native iPhone call history (disabled by default)

How-to:

  1. Go to Settings -> Calls

  2. Enable the option Show in iOS Recents

[XBS-7140] - rna: added Copy email and Call actions to the group member menu on web

How-to:

  1. In group conversation, open Info frame and find the relevant user

  2. Click three dots

  3. Select one of the available actions:

  • Copy email: copies the member's email address to the clipboard

  • Call: starts a call with the selected member

Fixes

[WMS-26591] - wizy: fixed an issue where some participants could not hear others during a videoconference

[WMS-26688] - rna: fixed incorrect icon colors in Windows desktop notifications for incoming calls on web

[WMS-26689] - rna: fixed an issue where the Cannot use – History ACL permission was not enforced, allowing users to access call history

[WMS-26691] - rna: fixed an issue where audio files in chat could not be played after updating the iOS application

Cloud Analytics (CDR-View 2.0) Date: 07.07.2026

Improvement

[WMS-25377] - wms: improved Cloud Analytics (CDR-View 2.0) to ensure the Location column displays correct data instead of "null"

Documentation: How to use Cloud Analytics (CDR-View 2.0)

Web 2.70.1.2873414 / iOS 2.70.1 / Android 2.70.1 Date: 01.07.2026

Improvement

[XBS-7195] - rna: added support for copy-to-clipboard functionality for custom integrations in WMS -> PBX -> Integrations -> Third-party apps

Fixes

[XBS-6412] - rna: fixed an issue on iOS mobile devices, where spell check did not show spelling suggestions or highlight misspelled words

[XBS-6965] - rna: fixed an issue where the wrong contact note could be displayed when switching between contacts on web

[XBS-7079] - rna: fixed an issue on mobile in which users received notifications on conference start while the user status was set to offline

[WMS-26493] - wizy: fixed a rare issue in which conference recording could not be started

Web 2.69.3.2864638 Date: 29.06.2026

Fix

[XBS-7167] - rna: fixed attended transfer issues on web when using a hardware phone as the active device, including missing transfer completion controls

This fix covers an additional user scenario identified through customer feedback.

Web 2.69.1.2847507 Date: 24.06.2026

Improvements

[XBS-6698] - rna: improved contact lookup on web for phone numbers stored in Outlook Classic with different formats

[XBS-6969] - rna: implemented automatic PBX failover in Collaboration 7 for web and mobile, ensuring telephony continuity when the primary PBX is unavailable, with automatic recovery when the primary PBX is restored

  • Failover switching is not performed during an active call. On mobile devices, failover switching is also disabled when the application is running in the background or in Offline status

  • A "Failover mode active" notification is displayed in x-bees web and mobile. Once the primary PBX becomes available again, the application automatically reconnects to it and the notification disappears

Note: Failover is available only for PBXs within the WMS network with failover enabled

Limitations:

  1. Only primary domain addresses in the *.wildixin.com format can be used as failover candidates.

  2. Failover uses SIP reconnection only. Some PBX features and settings may be unavailable while operating in failover mode.

  3. Push notification functionality is limited in failover mode.

  4. Phonebook integration is not available in failover mode.

[XBS-7125] - rna: added possibility to disable automatic transcription and recording of conferences with external users

How-to:

Add the following variables to the /rw2/etc/env.custom.ini file:

  • To disable automatic recording: WIZYCONF_RECORDING_AUTOSTART_ALLOW=false

  • To disable automatic transcription: WIZYCONF_TRANSCRIPTION_AUTOSTART_ALLOW=false

[XBS-7141] - kite: improved the guest user logic for the Kite widget by automatically generating random names for anonymous users instead of prompting them to enter one manually

How-to:

  1. Go to WMS -> PBX -> Integrations -> Cloud integrations

  2. In the Channels section, choose Kite

  3. Choose the necessary widget or add a new one

  4. Enable the option Generate random names for anonymous visitors and save the changes

[WMS-26317] - wizy: added notification that a conference is recorded, to ensure participants are informed and consent to the recording

Fixes

[XBS-7167] - rna: fixed attended transfer issues on web when using a hardware phone as the active device, including missing transfer completion controls and persistent call pop-up after transfer completion

The fix is available starting from WMS versions 7.09.20260619.1 and 6.10.20260622.1

[XBS-7194] - wim: fixed an issue with Knowledge Base in which content chunks were duplicated after data source content was changed

[WMS-26382] - wms: made some security improvements

Web 2.68.1.2816629 / iOS 2.68.1 / Android 2.68.1 Date: 17.06.2026

Improvement

[XBS-5809] - rna: added automatic scrolling to the first unread message when opening a conversation on web and mobile

Fixes

[XBS-5559] - rna: fixed an issue where an extra badge overlapped the presence indicator in chats on web and mobile

[XBS-6850] - rna: fixed an issue in which remote calls didn’t trigger pop-up URL on web

[XBS-6925] - rna: fixed an issue where the incoming call popup could display an incorrect avatar when the native application was running in the background

[XBS-6981] - rna: fixed an issue where global ACL restrictions could override specific user permissions on web and mobile
Also covered by ACL Call Reject option (applied the same logic as in Legacy Collaboration - managed by ACL can/not set Call waiting)

[XBS-7002] - rna: fixed an issue causing unexpected scrolling and navigation to Inbox on mobile app

[XBS-7013] - rna: fixed a rare issue where conversations appeared empty on macOS after waking from sleep until the web page was refreshed

[XBS-7041] - rna: fixed an issue that could cause dual ringback tones on outbound calls when the SIP Ringing message was received after early media

[XBS-7087] - rna: fixed an issue on iOS where switching to speakerphone before an outgoing call was answered did not work

[XBS-7162] - rna: fixed an issue in which Android mobile app stopped playing the configured Wildix ringtones and either reverted to the system default notification sound or remained silent during incoming calls

Android 2.67.2 Date: 10.06.2026

Fix

[XBS-7162] - rna: fixed an issue in which Android mobile app stopped playing the configured Wildix ringtones and either reverted to the system default notification sound or remained silent during incoming calls

Web 2.66.1.2771526 / iOS 2.66.1 / Android 2.66.1 Date: 03.06.2026

Improvements

[XBS-6816] - rna: added support for the "Popup URL" feature on the web, allowing users to configure a URL to open automatically during calls and select trigger behavior for incoming and outgoing calls

How-to:

  1. Go to Settings -> Calls

  2. Enable the option "Popup URL"

  3. Enter the URL in the field below

  4. Select the trigger behavior for Incoming call and Outgoing call: Ringing, Answer, or On-Click

[XBS-6973] - rna: unified the UI of the Create contact window on the History, Live Search, and Phonebook pages on web for a consistent user experience

[XBS-7026] - kite: added possibility to enable guest-only access for Kite widgets so that guests are prompted to only enter their name when accessing the widget

How-to:

  1. To enable the option, go to WMS -> PBX -> Integrations -> Cloud integrations -> Kite

  2. Choose the necessary widget -> navigate to the Access Settings -> enable the option Allow only anonymous sessions

[WMS-25739] - wizy: added a notification to inform users when network conditions are blocking the process of joining the videoconference

  • Also, added the Network tab in More options -> Settings, which allows you to run test to check the connection 

Fixes

[XBS-5577] - rna: fixed an issue on mobile where microphone permission request was incorrectly displayed to guest user after moving the app to the background from the Settings page or after logout

[XBS-6947] - rna: fixed a rare issue on Android where the chat input field floated mid-screen after returning to the app from the background

[XBS-7053] - rna: fixed an issue where right-click Call actions in Contacts and Favorites were not working on web

[WMS-26143] - wizy: fixed an issue where users could not automatically join a meeting via a shared link after selecting "Continue as Guest"

Web 2.64.1.2716696/ iOS 2.64 / Android 2.64 Date: 20.05.2026

Improvements

[XBS-6682] - wms: updated the Client integrations creation flow to support both Info view and Tab view display types in a single integration

[XBS-6896] - rna: added new ACL permissions to control user access to AI Assistant, and Transcription summary features

  • Can/Cannot use Wilma and AI Assistant

  • Can/Cannot see transcription summary

Note: Available starting from WMS 7.08.20260512

[XBS-6945] - rna: added the ability to search for colleagues and contacts while adding a Speed dial entry in Favorites on web

Fixes

[XBS-6070] - rna: fixed an issue where the Kite bot did not respond when a user from the same organization started a Kite chat with it

  • Also, fixed an issue where the bot stopped responding after being re-added to the chat

  • Fixed an issue where the bot stopped responding in Kite chats after transferring the conversation to agent/agents and leaving the chat. If the bot was added back to the conversation and tagged again by a user from the same organization as the bot, it previously did not respond. The bot now correctly handles messages and responds after being re-added to the chat.
    Generative AI bot response rules in simple group chats:

  • In a group chat where only the user and the Generative AI bot are participants, the bot responds to user messages without requiring @mention or Quote

  • After adding additional participants, the bot continues responding until another participant sends a message in the chat. After that, the bot responds only when explicitly mentioned via @mention or when replying to the bot’s message using Quote

  • In group chats created with three or more participants, where one of the participants is a Generative AI bot (or when a Generative AI bot is added to an existing chat with other participants), the bot responds only when explicitly mentioned via @mention or when replying to the bot’s message using Quote
    Generative AI bot response rules in kite chats:

  • If a kite chat has only two participants and one of them is the bot, the bot always responds, regardless of the other participant’s company

  • If another internal user from the same organization as the bot is added to the chat, the bot responds to users from the same organization as the bot only when explicitly mentioned via @mention

  • If an external user is added to the chat, the bot continues responding to that external user normally without requiring @mention or Quote

[XBS-6916] - rna: fixed an issue on web and mobile where it was impossible to see draft messages in the conversation list for old conversations in the chat list (e.g. positioned 30 or lower)

Web 2.63.1.2689956 / iOS 2.63.1.493666 / Android 2.63.1.493666 Date: 13.05.2026

New Feature

[XBS-6450] - rna: added possibility to enable anonymous sessions for Kite widgets on web and allow users to participate in conversations without providing an email address, by signing in as a guest user
How-to:

  1. Go to WMS -> PBX -> Integrations -> Cloud integrations -> Kite

  2. Choose the necessary widget -> navigate to the Access Settings and enable the option Allow anonymous sessions.
    When the option is enabled and guests sign in, they can use the option "Continue as a guest" and enter their name only.

Note:

  • The option applies only to Kite website widget and direct channel links (for direct channel links the option is enabled by default).

  • Anonymous sessions are temporary and are not saved once the session is closed. Conversation history is not saved even if the anonymous user registers with their email address afterwards.

  • Anonymous users do not have access to calendar.

[XBS-6869] - rna: added the possibility to enable/disable the "Keep Call Dialog after the call" feature via WMS
How-to:
To enable, go to WMS -> PBX -> Features, and enable the “Keep Call Dialog after the call”
Note:

  • By default this feature is disabled

  • The feature setting is available starting from WMS 7.08.20260427

Improvements

[XBS-6664] - rna: improved audio playback on the mobile History tab by using the in-app player instead of requiring external applications to play files

[XBS-6744] - rna: improved the logic to preserve filters selected or data entered on the Contacts (Colleagues tab and tab selection), Favorites (edit mode state) and Call History tabs after switching between tabs

[XBS-6966] - rna: added the option of starting a conference during a call on web from the More options menu to the Transfer menu for better user experience

[WMS-25469] - xbs: added the possibility to assign an ACL group to an AI Agent, defining who can view the agent's conversations and recordings in analytics
How-to:

  1. Go to WMS -> PBX -> Integrations

  2. Choose AI Agent

  3. In Additional settings -> ACL Group, select the PBX ACL group

  4. Click Save

Note: Only admins can assign a PBX ACL group to an AI Agent

[WMS-26076] - wizy: improved the logic so that users joining the conference via dial-in, have the correct transcription language

Fixes

[XBS-5158] - rna: fixed an issue on web when in some cases search inside conversation displayed incorrect items when switching between results

[WMS-25840] - col7: fixed an issue in Collaboration 7 integration with Zoho, in which click-to-call from Zoho required the user to manually answer their own call before initiating the outgoing call to the destination number
The fix is supported starting from WMS Beta 7.08.20260511.1

[WMS-26124] - sys: fixed Internal server error for Analytics, Live view (Calls), live transcriptions and Colleagues status when in a call/conference, which occurred if PBX was accessible only via custom secure port

Web 2.62.1.2672749 / iOS 2.62.1 / Android 2.62.1 Date: 06.05.2026

Improvements

[XBS-6769] - dev: improved call transfer behavior on web by enabling attended transfer as the default action when using drag-and-drop on the Favorites and Colleagues tabs

  • It is possible to change the default behavior: when the Direct transfer checkbox is enabled in Function Key settings, the blind transfer is performed when transferring a call via drag-and-drop on the Favorites tab.

[XBS-6901] - rna: improved user experience on web by preventing the application from switching to the Inbox tab when answering an incoming call from other tabs

Fixes

[XBS-6527] - rna: fixed an issue where Phonebooks were not loading for users connected to a PBX accessible only via a custom secure port

[XBS-6818] - rna: fixed an issue where the called colleague's name was missing from the incoming call popup when the "View calls" function key for this colleague was enabled

[XBS-6950] - rna: fixed an issue on iOS where incoming calls received while the app was in the background could be automatically dropped

Web 2.61.1.2649514 / iOS 2.61.1 / Android 2.61.1 Date: 29.04.2026

Improvements

[XBS-6838] - rna: improved behavior of the "Call control mode" feature to ensure it remains enabled after logout on web

[WMS-25549] - rna: added the ability to disable chat functionality on web and mobile 
How-to:


  • To disable chat functionality, add the following parameter to the /rw2/etc/env.custom.ini file:
COLLABORATION_CHAT_ALLOW=false



Limitation: In a WMS network with multiple PBXs, disabling chat on one PBX does not disable it on other PBXs

[WMS-25721] - wizy: improved general performance and stability

Fixes

[XBS-6913] - rna: fixed an issue in which JPEG streaming from doorphone froze in some cases

[XBS-6917] - rna: fixed an issue on iOS, when after trying to share logs to any conversation, the Share to app feature stopped working until the app was restarted

[XBS-6933] - rna: fixed an issue in which the app remained disconnected after restoring internet connection, unless the page was reloaded

[WMS-25018] - wizy: fixed one-way audio issue that occurred after switching from WiFi to mobile data on iOS 

Web 2.60.1.2625334 / iOS 2.60.1 / Android 2.60.1 Date: 22.04.2026

New Features

[XBS-6492] - rna: added support for Dark mode on Android

[XBS-6692] - rna: added possibility to select and forward multiple messages at the same time on web and mobile

How-to:

  1. Long-tap any message (on mobile) or click the message menu (on web) and choose Select

  2. Select several messages

  3. Click Forward, choose the person or group you want to send them to, and click Send.

Improvements

[XBS-6886] - rna: improved performance and stability of call functionality on Android

Fixes

[XBS-5508] - rna: fixed an issue where the incoming call dialog was significantly delayed or missing when the app was resumed from the background on some mobile phones

[XBS-6740] - rna: fixed an issue where DTMF did not work during call transfer on web

[XBS-6873] - rna: fixed an issue in which unread message counter did not update correctly when receiving push notifications on iOS

[WMS-25793] - wms: fixed an issue in which Microsoft Teams Offline status was incorrectly mapped to Away in Collaboration 7 instead of Offline, as configured in presence mapping

[XBS-6791] - rna: fixed an issue where search in conversations worked inconsistently on web and mobile

Web 2.59.1.2599328 Date: 15.04.2026

Improvements

[WMS-25787] - wizy: extended the list of languages supported for transcription in the conferences

  • Added support for Estonian and Turkish languages

Fixes

[XBS-6638] - rna: fixed an issue where audio quality decreased after multiple calls without refreshing the page

[XBS-6791] - rna: fixed an issue where search in conversations worked inconsistently on web and mobile

[XBS-6864] - rna: fixed an issue where Call ended notification was displayed to a user who did not answer a call group call

AI Voice and Chat Agents, Web 2.58.2.2584105 Date: 09.04.2026

Improvements

[WMS-25087] - ai: added support for Google Gemini models for AI Voice and Chat Agents, which can be selected in Additional Settings -> Model 

[WMS-25108] - ai: updated AI Agents interface, adding support for knowledge bases and Wilma tools, updated traces viewer, and enhanced configuration options for AI agents

  • Important: The Third Party Function feature in AI Agents has been deprecated and replaced with Webhook option within Wilma Tools. 

For more information, check out the guides:

[XBS-6117] - wms: added Knowledge Base integration for Chat and Voice AI agents, which allows to integrate external knowledge sources (files, Confluence, Google Drive) to enhance AI responses

For setup and usage details, see the documentation: https://wildix.atlassian.net/wiki/x/A4CbcQ

[XBS-6537] - ai: released Wilma Tools, which is a set of tools for AI Agents (AI Voice and Chat Agent, Wilma) that enable integration with external APIs via webhooks, connection to MCP servers, and built-in functions for sending messages, SMS, emails, and performing web searches

  • You can access Wilma Tools in WMS -> Integrations -> Cloud Integrations -> AI section -> Capabilities

  • Webhook option within Wilma Tools replaces the Third Party Function feature in AI Agents.

For more information, check out the guide: https://wildix.atlassian.net/wiki/x/AwCsdQ  

Fix

[XBS-6853] - rna: fixed a regression after XBS-6640 in which: 1) call popup after performing an attendant transfer was displayed to an external user; 2) there was no ringtone during an incoming call if there was the Ended call dialog open in the conversation list

Web 2.58.1.2580721 Date: 08.04.2026

New Features

[XBS-6640] - rna: added call ended window on web, displayed after ending a call with external users, for better user experience (e.g. possibility to continue creating a contact in phonebook or CRM integration after the call ends)
Note:

  • Up to 5 ended calls can be displayed in the conversations list.

  • Calls tab on the Inbox page was removed.

  • Faxes are now displayed on the History tab.

Fixes

[XBS-6322] - rna: fixed an occasional issue where the Join button remained visible after a meeting ended

[XBS-6718] - rna: fixed an issue where duplicate system messages appeared when creating or editing a chat name on web and mobile

Web 2.57.1.2556625 / iOS 2.57.1 / Android 2.57.1 Date: 01.04.2026

Improvements

[XBS-6444] - rna: improved dialler and search input to normalize phone numbers by stripping formatting characters (e.g. spaces, hyphens), ensuring call and create contact options are available for the entered numbers

[XBS-6674] - rna: added display of transcriptions from previous call hops in the call dialog on web, including transfer indicators for improved context during calls

Fixes

[XBS-6526] - rna: fixed an issue when user status was not displayed on Contacts and Favourites tabs for users without email address or with W-AIR/ Wi-One / WP phones only

[XBS-6651] - rna: fixed an issue where the app screen was going blank when trying to perform attended transfer of an external call, while managing a remote call via the web app

[XBS-6773] - rna: fixed an issue during an incoming call on mobile in which it wasn’t possible to answer or cancel the call via the push notification

Web 2.56.1.2539653 / iOS 2.56.1 / Android 2.56.1 Date: 24.03.2026

Improvements

[WMS-24569], [XBS-6596] - rna: updated Chromium Browser Engine in Collaboration 7 native app (updated to Chrome v144)

Also, added support for Call Control Mode in native app

  • Collaboration 7 v.1.0.1

Fixes

[XBS-6382] - rna: fixed an issue in which Speech-to-text feature didn’t work in native app

[XBS-6704] - rna: fixed an issue where the “Mark as read/unread” feature for conversations didn't work on web and mobile

Web 2.55.1.2519741 / iOS 2.55.1.473612 / Android 2.55.1.473612 Date: 18.03.2026

Improvements

[XBS-6169] - rna: improved extension installation flow by updating the link to the Edge browser extension for users who use the Edge browser

[XBS-6197] - rna: added support for the "Call control mode" feature on the web, allowing users to manage calls through the web interface while audio is handled by another device
How-to:

  • Go to Settings -> Calls -> enable the option "Call control mode"

Note:

  • To enable, go to WMS -> PBX -> Features, and enable the “Call control mode”

  • In Microsoft Teams Mode 1, “Call Control mode” is enabled automatically

It is also possible to enable Call control mode feature via URL (similar to "?sip=no" in Legacy Collaboration). Call control only mode can be automatically enabled by adding the following parameter in the URL to PBX domain name: ?ccm=true
Example: https://app.wildix.com/?ccm=true

This can be useful when it is needed to share the link among all employees or bookmark the page.

[XBS-6431] - rna: improved the logic of displaying presence statuses
Presence status behavior:

  • Online (green circle) – displayed when the user has an open Collaboration 7 tab (or enabled push notification subscription) and the last activity was within the last 30 minutes

  • Last seen <time> ago (green outlined circle) – displayed when the user has an open tab (or enabled push notification subscription) and the last activity was more than 30 minutes ago

  • Offline (grey circle) – displayed when the user does not have an open x-bees tab and push notification subscription is disabled

[XBS-6619] - rna: restored the Transcription button displayed during a call in the call interface

The fix is available starting from WMS 7.07.20260310

Fixes

[XBS-6568] - rna: fixed an issue where the custom integration tab did not react to theme changes after a direct page load

[XBS-6591] - rna: fixed an issue in which searching for colleagues by last names consisting of multiple words (containing spaces) did not return any results

[XBS-6600] - rna: improved tag handling for multiple active calls, so tags are now displayed separately for each call

[XBS-6675] - rna: fixed an issue where user could not answer an incoming call on web if Call control mode was enabled

[WMS-25466] - wizy: fixed an issue where double quotes in the channel name caused an error when saving the meeting recording

[WMS-25528] - rna: fixed an issue where recordings of incoming calls started via Dialplan could not be paused by pressing the Pause recording button in Collaboration 7

[WMS-25552] - sys: fixed an issue where final transcription results were always in English regardless of the language used, causing incorrect summaries and insights

Web 2.53.1.2471397 / iOS 2.53.1 / Android 2.53.1 Date: 04.03.2026

Improvements

[WMS-25153] - rna: added possibility to add custom tags during the active calls on web
Note:

  • By default this feature is disabled

  • The feature is available starting from WMS 7.07.20260303
    To enable, go to WMS -> PBX -> Call and chat history -> Settings, and enable the “Allow custom tags” checkbox
    How-to:

  1. During an active call, click the Tags icon

  2. Click the Add a new tag button

  3. Enter the tag name and click Add

  4. The newly created custom tag will be automatically attached to the current call

[XBS-6506] - rna: added the “reachable by phone” status for users with an active device who are not connected to Collaboration 7

[XBS-6546], [XBS-6406] - rna: added a mechanism on mobile to notify users when their app version differs from the latest version available in Google Play
/ App Store
Note:


  • If the version difference is less than 5, no update modal is shown


  • If the version difference is 5 or more but less than 10, an update modal is displayed (with a close button)


  • If the version difference is 10 or more, a mandatory update is enforced

Fixes

[XBS-6438] - rna: fixed an issue where incoming calls were not matched to the associated Google Workspace contact

Web 2.52.2.2448938 Date: 26.02.2026

Fix

Made some fixes and performance improvements

Web 2.52.1.2435031 Date: 25.02.2026

Improvements

[XBS-6437] - rna: improved Tab View behavior to keep integration state consistent when switching between tabs on web

Fixes

[XBS-6467] - rna: fixed an occasional issue on web where the call control screen disappeared when users dialed certain numbers

[XBS-6508] - rna: fixed a 3-second delay when answering incoming calls on web if the selected active device was unavailable or not set as active in the Dialpad

Web 2.51.1.2409413 / iOS 2.51 / Android 2.51 Date: 18.02.2026

Improvements

[XBS-6164] - rna: added support for Ring only active device feature on web, so that only active selected device rings and the ringer on other devices is muted

How-to:

  • Go to Collaboration 7 Settings -> Calls -> enable the option Ring only active device

[XBS-6338] - rna: renamed Colleagues tab on mobile to Contacts and added Phonebooks tab within Contacts section, which allows to view Phonebook contact details, search and filter them by phonebooks

[XBS-6374] - rna: made some UI improvements unifying scrollbar styles on web for a consistent user experience

[WMS-24984] - wizy: improved conference connection stability in unstable or restricted corporate networks

Fixes

[XBS-4222] - rna: fixed an issue where draft messages disappeared when users navigated between chats (e.g., switching to another chat or opening a chat from the Info frame) on web

[XBS-6460] - rna: fixed an issue on web, in which it was not possible to remotely control calls between two separate web application instances, (e.g., one running in Microsoft Teams and another in a browser)

Web 2.49.2.2366952 Hotfix Date: 05.02.2026

Fix

[XBS-6460] - rna: fixed an issue on web, in which it was not possible to remotely control calls between two separate web application instances (e.g., one running in Microsoft Teams and another in a browser)

Web 2.49.1.2356119 / iOS 2.49 / Android 2.49 Date: 04.02.2026

Features

[XBS-4201] - rna: added support for doorphones including JPEG steaming preview and unlock button, same as for Legacy Collaboration
Setup instructions are available here: https://wildix.atlassian.net/wiki/x/CgjOAQ
Note:

  • Unlock button is supported on web only.

  • In case of links with Basic authentication, WIService 3.21.2 or higher is required.

Improvements

[XBS-5744] - rna: improved the logic so that the active device selected in the Dialpad on web is synced across different web apps (e.g. integrations like Zoho, Redcactus, etc.)

Note: Min. supported WMS version 7.06.20251217.1 and higher

[XBS-6250] - rna: added a SIP mode toggle on mobile, which acts similar to offline mode on Legacy Collaboration mobile apps
When disabled, user does not receive any push notifications at all (e.g. at incoming calls) and outgoing calls are routed via native GSM dialer
How-to:

  1. Tap your user picture in the upper left-hand corner of the screen

  2. Go to Settings → Calls

  3. Use the SIP mode toggle to turn the option on or off
    Note: SIP mode is enabled by default

[XBS-6345] - rna: made UI improvements to ensure proper support for maximum system font size on mobile

[WMS-24960] - wms: redesigned Integrations page -> Cloud Integrations page in WMS, split integrations into categories (e.g. Apps, Connectors, Channels, AI), improved grouping and UI for easier navigation

  • Custom Client integrations were moved to Apps > Third-party apps.

  • Added a search bar, which allows to easily search for integrations.
    Documentation will be updated soon.

[WMS-24985] - wizy: added the possibility to enable a virtual waiting room for Webinar mode, to prevent guests from joining the session before it officially begins

How-to:

  1. To enable the lobby:

  • Start the webinar -> click More actions -> proceed to Webinar options -> enable Webinar mode.

  1. Manage guests in the lobby:

  • When enabled, guest users joining the webinar, get to the virtual waiting room until the moderator allows them to join.

  • Moderator can see the number of guests in the Lobby on the Participants panel.

  • To allow guests in the lobby to join the webinar, click More actions -> proceed to Webinar options -> disable Webinar mode.

Note:

  • Also, this update improves the logic to avoid the scenario when guest users could not use the Join button until the moderator started the webinar.

Limitation: