WMS Beta Changelog rel60beta

Update repository: rel60beta

In case of automatic upgrade, make sure to specify the current repository.

Link for sharing: https://wildix.atlassian.net/wiki/x/pgbOA

Requirements:

API admin user authentication:

It is recommended to use PHP HTTP client library for S2S authentication: https://github.com/Wildix/s2s-client-php

API documentation: https://<pbx_host>/api/v1/doc/#section/Authentication

In case of Hybrid W-AIR networks that contain both previous versions of W-AIR bases and W-AIR Sync Plus bases, upgrade of such W-AIR networks is be limited to W-AIR firmware v 530 (the last release for W-AIR r1)

Note: Starting from WMS Beta 6.01.20220708.5, automatic upgrades are performed from the repository used for manual upgrade. Weekly automatic upgrade is enabled by default. 

WMS Beta 6.06.20240229 Date: 01.03.2024

Fixes

[WMS-18861] - сol: fixed an issue in which there was no video in an outgoing call from Collaboration to 2N Intercom doorphone, with 2N Intercom firmware 2.30.2.39.7 or higher

[WMS-19186] - sys: fixed an issue in which the first member in dynamic Call group could not see missed calls in History if Call Group notifications manager was not configured 

[WMS-19189] - sys: fixed a rare issue in which there was no audio during a call

[WMS-19250] - sys: fixed an issue in which Away user status, which was manually set during wrap up time, returned to Available after wrap up time expired

[WMS-19424] - col: fixed an issue in which it wasn’t possible to answer an incoming call in Collaboration in case of G729 codec and starting from Google Chrome version 122 

WMS Beta 6.06.20240227.1 Date: 28.02.2024

New Feature

[WMS-18869] - wms: added the display of battery level of W-AIR headsets and W-AIR devices firmware version on the WMS -> Devices -> W-AIR Devices page In case a headset is charging, the relevant icon is displayed next to the battery level indication.

Also, added the possibility to sort data in the table.

Improvement

[WMS-18729] - wms: updated user import from Office365 by adding possibility to enable user match via both extension and email 

How-to:

When importing from Microsoft 365, in WMS -> Users -> Import -> Backend: Office365, at the bottom of the Import screen enable the checkbox “Merge users by matching Email and Extension“.

When enabled, user import is performed based on the match of extension and email rather than ID only.

Fixes

[WMS-18081] - wms: fixed an issue in which it wasn’t possible to copy data from the Devices table in WMS if the PBX was accessed via http Also, added possibility to view device password by clicking on the eye icon in the Password column.

[WMS-19221] - dev: fixed an issue in which CFN label wasn’t displayed on WorkForce display in case of configuring external calls forwarding via the WorkForce menu

[WMS-19245] - dev: fixed an issue in which an icon for a recorded call file was missing in CDR-View, in case Record call application with option “b” was set in Dialplan and Predictive Dialer was used

[WMS-19246] - col: fixed an issue in which Web device was unavailable in Collaboration in some cases

[WMS-19252] - dev: new W-AIR firmware v 0730b0001 which includes the following fixes and improvements:  - Added possibility to hang up a call in retail mode (x-hoppers), by double-clicking on the AUX button.

  • Improved the logic so that parameters for retail mode (x-hoppers) are set on headsets automatically, once connected to the base station with the relevant configuration.
  • Fixed an issue when it wasn’t possible to select Phonebook in Central directory on W-AIR Office handset.
  • Fixed an issue in which duration timers of first and second calls appeared
  • Fixed an issue in which W-AIR Basic2 handset displayed duration timer for the first and second call legs after call continuity was requested, instead of displaying the timer for the second call only.
  • Resolved an issue in which the Central Directory was moved to Contacts instead of being displayed as a separate icon on the idle screen or in the handset menu.
  • Fixed an issue in which after upgrade to firmware v. 670b1 there were multiple SyncMgrRelayPacket messages in logs which could affect base stations performance.

Important:

  • The default password for accessing W-AIR web admin panel changed from “admin” to “Wildixwair”, starting from v 0730b0100 firmware and higher.
  • Old repeaters are not supported. For old repeaters to work, you need to add the following parameter to the /rw2/etc/provision.conf file:

SupportObsoleteRepeater = yes

The default value is “no”. When the parameter is enabled, the base stations automatically switch to the previous firmware on which the old repeaters are supported.

To see the difference between old and new repeaters, check out this document: https://wildix.atlassian.net/wiki/x/AQAtGg

[WMS-19298] - wms: fixed an issue in which contact blacklisting didn’t work properly if there was CLASSOUND license on the PBX

[WMS-19313] - col: fixed an issue in which messages in a group chat were not visible after refreshing the page 

WMS Beta 6.06.20240219.1 Date: 21.02.2024

Wildix package: wildix-data-engine 6.06.20240221.1

Fix

[WMS-19370] - sys: fixed an issue with the Transcription feature for US region 

WMS Beta 6.06.20240219.1 Date: 20.02.2024

Improvement

[WMS-19148] - col: added the ability to view user presence status while performing search in Collaboration  

WMS Beta 6.06.20240213.1 Date: 14.02.2024

Wildix packages: wildix-provision_6.06.20240214.1 wildix-lua-base_6.06.20240214.1 wildix-dialplan_6.06.20240214.

Fix

[WMS-19293] - wms: reverted changes in the ticket WMS-18943, to avoid an issue in which it was impossible to make outgoing calls/ receive inbound calls after upgrade, if there was CLASSOUND license 

WMS Beta 6.06.20240213.1 Date: 13.02.2024

Improvements

[WMS-18886] - col: made improvements to the Two-way SMS feature: - Extended the list of countries that support Two-way SMS via CLASSOUND with Belgium, Italy, Sweden, Poland, Netherlands, Denmark, France, Austria

  • Removed the option of attaching files in 2-way SMS chats in Collaboration 

[WMS-19247] - wms: updated the behaviour of Wizywebinar button in Collaboration so that Wizywebinar opens in a new window, to avoid an issue when Wizywebinar required authorization after trying to open it  

WMS Beta 6.06.20240209.1 Date: 12.02.2024

New Feature

[WMS-18579] - x-hop: added possibility to enhance the feature of user authorisation via speech-to-text by enabling verification of users by voice  When the option is enabled, during user authorisation the system compares the voice of the user with user voices previously saved in the system and in case of a match, allows authorisation. This eliminates the risk of a user logging in under a different name.

Requirement:

Make sure assigning x-hoppers headsets to users via speech-to-text is enabled. For this, add following parameter to the /etc/systemd/system/pbx-data-engine.service.d/override.conf file:

--xhop_voice_login true



For instructions on how to enable the feature, see the following documentation: https://wildix.atlassian.net/wiki/x/QB-OAQ (find the section “Enable user verification by voice”) 

Improvements

[WMS-18304] - col: fixed an issue of incorrect display of unread messages after relogin to Collaboration   

[WMS-19020] - wms: updated the default DND settings of a newly added user, so that “Reject all calls” option is disabled and “Call Forward All” to Voicemail is enabled   

[WMS-19053] - sys: made improvements to the API endpoint api/v1/Dialplan/CallGroups/<id>/stat, so that it displays real time statistics (disabled 10 second cache)   

Fixes

[WMS-18008] - android: fixed a rare issue in which a call that was hung up in Collaboration mobile app on Android, was still running on the PBX side 

[WMS-18433] - sys: fixed an issue in which it was impossible to send SMS from Client PBX in WMS Network

[WMS-18686] - dev: fixed an occasional issue with some carriers in which there was no audio after around 15 min of an active call 

[WMS-18882] - wms: fixed an issue in which it was impossible to call using Dialplan app “Trunk group” if the trunk name contained a space

[WMS-18913] - wms: fixed an issue in which it was impossible to create a sound record file in WMS -> Sounds -> Record, if the file name contained an underscore

[WMS-18919] - col: fixed an issue in which Post-It note sent to another user was displayed on the sender side if the sender had a second Collaboration tab (in Call control only mode) opened 

[WMS-18922] - dev: added possibility to configure FXS to recognize pulse dialing to avoid an issue when phones using pulse dialing only could not make calls 

How-to:

Add the following parameter to the /rw2/etc/provision.conf file, indicating the MAC address of the necessary FXS devices and minimum and maximum flash hook time:

Example: UseFlashHookTime={"9C750430060a": {"min": 150,"max": 400},"9C71153200DC": {"min": 300,"max": 500}}

  • You can set as many devices as you need.
  • The minimum time is 60.
  • The maximum time is 1500.
  • Minimum time cannot be bigger than the maximum time.

[WMS-18943] - wms: fixed an issue in which contact blacklisting didn’t work properly in some rare cases if there was CLASSOUND license on the PBX

[WMS-18988] - sys: fixed an issue in which SMS delivery confirmation was not sent if multiple DaySaver gateways were configured to send SMS

[WMS-19058] - wms: fixed an issue in which subject of the email message about missed calls was not translated (e.g. email body was in Italian, and the subject was in English) 

WMS Beta 6.05.20240209.1 Date: 09.02.2024

Fixes

[WMS-19060] - dev: made some improvements for provisioning of WP R5 phones 

WMS Beta 6.05.20240206.1 Date: 06.02.2024

Additional package: wildix-dialplan_6.05.20240207.1 wildix-lua-base_6.05.20240207.1 wildix-provision_6.05.20240207.1

[WMS-19228] - sys: fixed an issue in which it was impossible to provision some WP phones due to MAC addresses not in range

WMS Beta 6.05.20240206.1 Date: 06.02.2024

Fix

[WMS-18578] - col: fixed an issue in which agent became unavailable after hanging up a call with Sennheiser IMPACT 5000 series headset 

WMS Beta 6.05.20240202.1 Date: 2.02.2024

Improvement

[WMS-18994] - sys: improved the logic of clearing voicemail box of a hotel room upon check in/ out, to ensure custom statuses are also removed after checkout   

Fix

[WMS-18990] - sys: fixed a rare issue in which there was no audio during a call after upgrade to WMS Beta 6.05.20240108

WMS Beta 6.05.20240129.1 Date: 29.01.2024

Fix

[WMS-19091] - sys: fixed an issue of high load on PBX with a big amount of call recordings after upgrade  

WMS Beta 6.05.20240119.1 Date: 19.01.2024


New Feature

[WMS-18658] - x-hop: added possibility to enable the logic of assigning x-hoppers headsets to users via speech-to-text, by taking the headset from the charger and pronouncing the user name

The feature is disabled by default. To enable, add the following parameter to the /etc/systemd/system/pbx-data-engine.service.d/override.conf file:

--xhop_voice_login true

When enabled, each time the headset is placed into the charger, it gets unassigned. When a user lifts the headset from the charger:

  1. The user is asked to say their name
  2. The user should pronounce the name and surname
  3. The system looks for the user and assigns the headset to the user

Important: For the feature to start working on the headsets, follow one of the following procedures:

a) After enabling the feature, when using the headsets for the first time, users need to lift the headsets from the charger -> place into the charger -> lift from the charger again.

b) Alternatively, before performing the upgrade and activating the feature, unassign headsets via WMS (Devices -> choose device and click Assign to user -> in the Extension field, choose “unknown”). Then, when users lift the headsets from the charger, they need to press the Call button first.  

Improvement

[WMS-18814] - dev: increased the number of DECT handsets that can be connected to a single W-AIR Network to 500 handsets  


Fixes

[WMS-18609] - wms: fixed an issue in which Trunk function key in Collaboration and WMS incorrectly displayed ports of gateways with more than one trunk 

Note: Also, updated names of the ports displayed in Trunk function key, so that they correspond to the names used on Trunks page in WMS

WMS Beta 6.05.20240117.1 Date: 17.01.2024

Improvement


[WMS-18373] - col: added notification about CDR-View going end of life on December 31 2024 and prompting to use the new version, CDR-View 2.0, which is displayed when opening CDR-View or refreshing the page  

[WMS-18545] - wms: added possibility to use SFTP for scheduled backups How-to:

  1. Go to WMS -> Tool and utilities -> Backup system -> Scheduled backups tab
  2. In the Protocol field, choose SFTP
  3. Complete the necessary fields and click Save

Note: Support for backups to FTP will be removed by January 01, 2025. Customers using FTP need to reconfigure the settings using SFTP by the mentioned date. 

[WP-288] - dev: improved security on Workforce, WelcomeConsole, and Start phones by disabling TLS 1.0 and TLS 1.1 TLS 1.2 is enabled by default. New firmwares: WelcomeConsole v. 68.145.2.78, WorkForce v. 65.145.6.51, Start v. 150.145.2.22

Fixes


[WMS-18883] - sys: fixed an issue in which some unread voicemails were lost in case missed call notification was present in the same voicemail box 

WMS Beta 6.05.20240108.1 Date: 11.01.2024

Improvement

[WP-291] - dev: added the display of extension and user name in SNMP responses on WorkForce, WelcomeConsole and WP480GR3 phones, in case of enabled SNMP on the devices New firmwares WorkForce v. 65.145.6.51, WelcomeConsole v. 68.145.2.77, WP480GR3 v. 63.145.10.42 


Fixes

[WMS-18777] - wms: fixed an issue in which the header indicated in WMS-> System -> FAX/SMS server -> Standard SMS header was not added to SMS text message if mail2sms was used, after upgrade to WMS 6 

WMS Beta 6.05.20240104.1 Date: 05.01.2024

Fixes

[WMS-17874] - sys: fixed an issue when user presence status could not be changed due to a duplicate entry found for the same user in PBX engine

[WMS-18872] - wizy: fixed an issue when it was impossible to connect to a conference on Wizyconf Station due to the lack of an authorization session on PBX 

WMS Beta 6.05.20231229.4 Date: 2.01.2024

New Feature

[WMS-16922] - wda: added possibility to sync user presence status from Collaboration / x-bees to Microsoft Teams

Notes:

  • PBX should be updated to WMS v. 6.05.20231229.4 or higher
  • Cloud Analytics should be activated in WMS -> PBX -> Features
  • Any other calendar integrations (Google Calendar or Microsoft 365) should be deactivated, otherwise Microsoft Teams presence sync won't work
  • Important: If you have previously activated Microsoft Teams Presence, you need to reactivate it for 2-way presence sync

How-to:

  • Go to WMS -> PBX -> Integrations -> Cloud integrations
  • Click Microsoft Teams Presence
  • Click Install and log in to your Microsoft account
  • Once your user status is changed in Collaboration/ x-bees, it is automatically aligned in Microsoft Teams

Documentation: teams4Wildix - integration of Microsoft Teams with Wildix PBX - Documentation.


Improvements

[WMS-17660] - sys: made updates to ensure more accurate and complete data in the MOS (the Mean Opinion Score) column in Cloud Analytics (CDR-View2.0) 

[WMS-18396] - wms: added possibility to remove user avatar when deleting user data 

How-to:

  • Go to WMS -> Users
  • Choose user or a group of users and click Delete (-)
  • Select Remove user avatar and click Delete

Fixes

[WMS-18333] - sys: fixed an issue where the user status didn't change to offline after logging out from Collaboration connected in a remote desktop environment

[WMS-18566] - sys: fixed a rare issue in which a recording was sent to a wrong email in some cases after upgrade to WMS 6.03.20230630.3

[WMS-18597] - sys: fixed an issue when after opening a new voicemail or missed call notification, another entry on the voicemail list was removed in some cases 

[WMS-18604] - wms: fixed an issue with attended transfer via call group, in which caller name was not updated after the transfer was completed

[WMS-18722] - col: fixed an issue in which after logging in to Collaboration with a different user and performing a call via Collaboration extension, the extension tried to perform the call from the previous user Limitations:

  • Collaboration Chrome extension does not currently work with Collaboration in case of a cross domain iFrame (for example in Microsoft Teams).
  • Users have to refresh Collaboration before logging in if Collaboration is used in cross domain iFrame (for example in Microsoft Teams).
  • Users of PBXes updated to WMS 6.05 have to log out and log in again to allow Collaboration Chrome extension to work.

WMS Beta 6.05.20231215.1 Date: 15.12.2023

Fix

[WMS-18600] - wms: fixed an issue in which user preferences were ignored by a call transferred from Call group on another PBX in WMS Network (e.g. the call was not sent to the voicemail after the timeout was reached) 

[WMS-18498] - col: fixed an issue in which Microsoft 365 Single Sign-On didn’t work if user tried to log into Collaboration inside MS Teams 

WMS Beta 6.05.20231212.2 Date: 13.12.2023

Improvement

[WMS-18076] - wms: added possibility to export and import timetables 

How-to:

  • To export a timetable, go to WMS -> Dialplan -> Timetable / Switch, choose the timetable(s) you want to export and click Export.
  • To import a timetable, click Import -> choose the file with the timetable and load it. In case the imported timetable has the same name as the existing one, the existing timetable is overwritten with the imported timetable.

Fixes

[WMS-18531] - wms: fixed an issue when incoming calls from a third party trunk, that were forwarded to CLASSOUND via Dialplan, failed if the trunk didn't normalize the dialled number

[WMS-18549] - col: made updates to ensure smooth work of Collaboration conferences when Google Chrome ends support of third-party cookies 

WMS Beta 6.05.20231201.2 Date: 7.12.2023

Fixes

[WMS-18348] - sys: fixed an issue when a call group agent received more than one call at a time even though call waiting was disabled

[WMS-18387] - wms: fixed an issue in which there was no record of a call in CDR database with MySQL as backend if the name of the caller/ callee contained a character like č

[WMS-18455] - sys: fixed an issue in which it was impossible to delete calls from Collaboration history in case of a PBX with MSSQL as backend 

WMS Beta 6.05.20231129.1 Date: 30.11.2023

New Feature

[WMS-18328] - sys: updated the logic so that Company data storage is activated by default for Cloud PBXs 

  • With the update, all backups and recordings are automatically uploaded to data storage.
  • Local copies of call recordings are available on the local disk of PBX for 7 days.

For detailed information about Company Data Storage Procedure, please refer to the following documentation: https://wildix.atlassian.net/wiki/x/hQAMEw.

Fix

[WMS-18552] - col: in the view of Google Chrome upcoming plans to end support of third-party cookies, updated the logic to avoid issues with Collaboration authorization inside MS Team

WMS Beta 6.05.20231121.1 Date: 23.11.2023

Fixes

[WMS-18403] - dev: fixed an issue with setting custom secure port on a remote Hardware / Virtual PBX with HTTP protocol used (parameter HTTPForceUse set to “yes”), which could lead to such issues as failure to download firmware on Wildix devices, access history and phonebooks

[WMS-18547] - int: fixed an issue in which Hold button didn’t work in Salesforce integration in case x-bees Web was selected as an active device 

WMS Beta 6.05.20231118.1 Date: 20.11.2023

Fix

[WMS-18236] - wms: fixed an issue in which it was not possible to update a user by exporting CSV, editing the CSV file and importing the CSV again with the updated user data, after upgrade to WMS 6

WMS Beta 6.05.20231117.2 Date: 17.11.2023

Improvement

[WMS-18357] - dev: moved all devices’ firmwares from PBX to CDN (content distribution network), which allows to free up space on the PBX

When the PBX gets a firmware, local cache is created. If there are multiple devices of the same model, the firmware is downloaded only once.

Fix

[WMS-18492] - x-ca: fixed an issue in which x-caracal interface was not displayed after initial x-caracal activation

WMS Beta 6.05.20231115.1 Date: 15.11.2023

Fix

[WMS-18282] - wms: fixed an issue in which changes of preferences for multiple users who were Call group members led to incorrect presence status in Call groups 

WMS Beta 6.05.20231110.2 Date: 13.11.2023

Improvements

[WMS-18225] - wms: added a new API endpoint that provides possibility to download recordings in case of using Cloud storage 

  • New API endpoint: GET /pbx/recordings/
  • The API endpoint returns the list of recordings, in the descending order from the newest to oldest

Note:

  • Available for root admin only
  • In case of WMS Network, the API endpoint returns recordings across the entire WMS Network, rather than a specific PBX

API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/  

[WMS-18237] - wms: made improvements to the WMS -> PBX -> Integrations section by renaming the tab Calendars / x-bees into Cloud integrations  

Fixes

[WMS-17127] - sys: fixed an issue of high CPU usage by tproxyd service in some cases 

[WMS-18015] - wms: added a new parameter that allows to avoid an issue in which there was no media after answering a call on some latest iOS versions, in case the phone was locked and it was an API call by an external CRM, or a call from Collaboration with Any selected as a device

How-to:

  • Add the following parameter to /rw2/etc/env.custom.ini file:ORIGINATE_VIA_ANY_DEVICE_TRANSFER=false

 [WMS-18039] - wms: fixed an issue in which Bellcore SFK Caller ID type was not saved correctly in FXO settings in WMS (Caller ID type is available for FXO gateways pre 2020) 

[WMS-18327] - dev: fixed an issue in which some old WP phones could not download custom ring tone and caller image in some cases if custom secure port was configured on the Hardware/ Virtual PBX, after upgrade to WMS 6.04.20231020.1 

New Firmware

WorkForce firmware v. 65.145.6.48

[WP-289] - dev: fixed a low volume issue on MonoLED/ DuoLED-BT headsets connected to WorkForce, in which volume settings were not saved after upgrade to WMS 6.04.20231012.1 

WMS Beta 6.04.20231103.1 Date: 3.11.2023

Fix

[WMS-18210] - wms: fixed an issue in which settings for user import from Zoho were lost after closing the Import window 

WMS Beta 6.04.20231020.1 Date: 2.11.2023

Additional package: wildix-provision 6.04.20231102.1 wildix-lua-base 6.04.20231102.1 wildix-dialplan 6.04.20231102.1 wildix-data-engine 6.04.20231102.1

Fix

[WMS-17995] - col: fixed an issue in which PDF file of the sent fax was missing in call history after upgrade to WMS 6.03.20230828.1 

WMS Beta 6.04.20231020.1 Date: 30.10.2023

Additional package: wildix-cw 6.04.20231030.1

Fix

[WMS-18292] - sys: fixed an issue when calls were not delivered to agents due to PBX engine thinking there was another call (reverted the fix of the ticket [WMS-17499] - sys: second call offered to user in use with call waiting disabled) 

WMS Beta 6.04.20231020.1 Date: 20.10.2023

Fixes

[WMS-18093] - sys: fixed an issue in which Oracle PMS integration sent incorrect billing information when making an outgoing call, after upgrade from WMS v. 4.04 to 5.04

[WMS-18274] -  col: improved the logic so that Noise suppression is disabled by default in Collaboration 

To enable:

  1. Go to Collaboration Settings -> Web Phone
  2. Turn the toggle on next to the Noise suppression option

Or, if you want to enable Noise suppression on the PBX level for all users, edit the following parameter in the /rw2/etc/env.custom.ini file:

COLLABORATION_NOISE_SUPPRESSION=true

Note: The settings are applied to all PBX users except for those, who enabled/ disabled Noise suppression in Collaboration settings.

WMS Beta 6.04.20231018.2 Date: 19.10.2023

Fixes

[WMS-18083] - sys: fixed an issue in which dynamic call group members were lost after applying backup 

[WMS-18148] - sys: fixed an issue in which voicemails and recordings were not deleted as configured in WMS -> PBX -> Call and chat history, after upgrade to WMS 6.03.20230911.4

[WMS-18161] - wms: fixed an issue in which scheduled backup email was sent without an attachment after upgrade to WMS Beta 6.04.20231004.1

[WMS-18199] - wms: fixed an issue in which there was no call recording attached in email notification if the selected call recording format was mp3, after upgrade to WMS Beta 6.04.20231004.1

WMS Beta 6.04.20231012.1 Date: 13.10.2023

Additional package: ejabberd_20.03-6.04.20231012.1

Fix

[WMS-18082] - sys: fixed an issue in which new users added to a Call group were not paused when user status was Away/ Do not disturb, until Contact Center settings were changed  

WMS Beta 6.04.20231012.1 Date: 12.10.2023


New Feature

[WP-189] - dev: added possibility to disable Web GUI on WorkForce and WelcomeConsole phones after provisioning 

How-to:

  • Add the following parameter to the [wildixp2] section of /rw2/etc/provision.conf file:
    WebLoginActive = no


By default, Web GUI is enabled.

New firmware: WorkForce firmware v. 65.145.6.43, WelcomeConsole firmware v. 68.145.2.72 


Improvement

[WP-207] - dev: added a new option “Speaker & Headset" in WorkForce Audio settings -> Headset Ring Mode New WorkForce firmware v. 65.145.6.43 


Fixes

[WMS-17717] - wms: fixed an issue in which incorrect WMS version was displayed when performing manual upgrade from WMS 5 to WMS 6

[WMS-18105] - wms: fixed an issue in which it was impossible to switch to the next page in WMS -> PBX -> Integrations -> Applications, when the list of added applications contained more items that were displayed 

[WMS-18211] - sys: fixed an issue of PBX engine crash in some rare cases 

[WP-262] - dev: fixed an issue of a distorted audio during a call with an agent using WelcomeConsole and EPOS Sennheiser headset with the latest firmware 

[WP-269] - dev: fixed an issue in which on some EPOS Sennheiser headsets connected to WorkForce and WelcomeConsole it was impossible to change volume during a call  


WMS Beta 6.04.20231009.2 Date: 10.10.2023

Fixes

[WMS-18046] - sys: fixed an issue when dialling by name in DTMF mode, it took too long before the user’s input was accepted, after upgrade to WMS Beta 6.04.20230913.1 The default interdigit timeout is 3 seconds.
If needed, interdigit timeout can be configured in WMS -> Dialplan -> General settings -> Interdigit timeout (the max. value can be 10 seconds).

[WMS-18126] - wp: fixed an issue in which some old WP phones couldn’t download the Ring Tone and Caller image after upgrade to WMS Beta 6.04.20230920.1 

[WMS-18177] - wms: fixed an issue when trying to create a sound using Text-to-Speech, it was impossible to listen to it, unless the file was renamed, due to different set of characters allowed for saving and playing audio  The following characters are allowed now both for saving and for playing audio: 0-9, A-Z, a-z, -, _

WMS Beta 6.04.20231004.1 Date: 04.10.2023

New Feature

[WMS-17350] - wms: added possibility for a Colleague to be present in multiple departments in Collaboration

How-to:

  1. Go to WMS -> Users -> Edit user
  2. In the Department field, enter the necessary department names, separated by commas

Notes:

  • It may take up to an hour for a user to be displayed in Collaboration departments indicated in WMS
  • The feature is not applicable to x-bees

Improvements

[WMS-17946] - wms: added possibility to configure Autofill option for Call group calls via Dialplan  

With Autofill enabled, calls to a Call group are distributed to available agents simultaneously.

When disabled, calls are delivered in a serial manner. By default, Autofill is enabled for all call group strategies except Call All 10/32.

How to disable/ enable Autofill:

  • Add Set application with the following variable in Dialplan:
    • AUTOFILL_QUEUE=false
    • AUTOFILL_QUEUE=true

Note: The setting is applied to calls that come via the Dialplan in which the setting is configured (not the whole queue).

Fix

[WMS-18104] - wms: fixed an issue in which User preferences -> Settings -> Phonebooks section displayed only 100 phonebooks 


WMS Beta 6.04.20230928.1 Date: 29.09.2023

Improvements

[WMS-17610] - col: added possibility to use Noise suppression in Collaboration 

How-to:

  • You can find the feature and enable/disable it in Collaboration Settings -> Web Phone -> Noise suppression

Note: Noise suppression is enabled by default.  

[WMS-17928] - wms: added possibility to enable location-based multi-factor authentication via WMS 

How-to:

  1. Go to WMS -> PBX -> Features
  2. Turn the toggle on next to the Location-based multi-factor authentication feature 


Fix

[WMS-17963] - col: fixed an issue in which user status for events synced from Microsoft Outlook 365 had wrong end time in Collaboration, if the event was planned for the whole day in Microsoft 365 

WMS Beta 6.04.20230920.1 Date: 21.09.2023

Improvement

[WMS-17651] - wms: added display of x-bees and x-hoppers licenses in WMS 

Now, in case of x-bees or x-hoppers licenses on a PBX, the relevant licenses can be assigned to users in WMS.

Limitation: Users that have the following x-hoppers licenses, need to be assigned x-hoppers-SalesFloorHopper license in the WMS:

  • x-hoppers-HelperHopper
  • x-hoppers-SalesFloorHopper

  • x-hoppers-SalesFloorHopper + AI

Documentation:

WMS Beta 6.04.20230913.1 Date: 18.09.2023

Additional packages: wildix-provision_6.04.20230915.1, wildix-lua-base_6.04.20230915.1, wildix-dialplan_6.04.20230915.1

Improvement

[WMS-17740] - sys: made some improvements to the Dial by name feature: 

  • In case more than 5 matches are found, an announcement is played to the caller, which allows to review the matches.
  • Allowed to exit the Dial by name service via asterisk and extended the standard announcement, by including the option to exit the directory.

Fix

[WMS-17773] - sys: fixed an issue in which paging over SIP calls worked with a delay for paging groups with 8 or more users, after upgrade to WMS 6.03.20230712.2  

WMS Beta 6.04.20230913.1 Date: 13.09.2023

Fixes

[WMS-17780] - wms: fixed an issue of false Voicemail notifications after upgrade to WMS 6.03.20230712.2

[WMS-17830] - wms: fixed an issue with Office 365 Phonebook import, in which postal codes starting with 0 were cut after the import.

Also, there was an occasional issue when Province was displayed incorrectly, which could be avoided by specifying "stateHome | stateWork" instead of "regionHome | regionWork" in the Province field during the import.

[WMS-17864] - wms: fixed an issue in which email about unread messages in a Collaboration was not sent 

WMS Beta 6.04.20230906.1 Date: 7.09.2023

Improvement

[WMS-17819] - wms: improved MySQL logs rotation rules on Cloud PBX to prevent an issue of running out of free space on a PBX 

Fix

[WMS-17692] - wms: fixed an issue in which it wasn’t possible to access Tools & Utilities -> Remote support settings in WMS on Hardware/ Virtual PBX after upgrade to WMS 6.03 

WMS Beta 6.04.20230904.1 Date: 5.09.2023

Fixes

[WMS-17658] - wms: fixed an issue when it wasn’t possible to edit user’s preferences in WMS if admin’s language was Dutch 

[WMS-17766] - col: fixed an issue in which CDR-View report didn’t display external numbers in case the filter “From External Any To <some group>/ <user>” and grouping by number were applied, after upgrade to WMS 6.03 

[WMS-17919] - wms: fixed an occasional no audio or one way audio issue during some incoming calls in Collaboration 

WMS Beta 6.04.20230831.1 Date: 31.08.2023

Fix

[WMS-17808] - wms: improved x-bees invite links so that after clicking on the link, user email is automatically added during login and x-bees connects to the necessary PBX after login on web and mobile  

WMS Beta 6.04.20230825.1 Date: 25.08.2023

Fix

[WMS-17626] - wms: fixed an issue in which fax delivery status report sent to email didn’t contain PDF file of the sent fax, after upgrade to WMS 6.03

WMS Beta 6.04.20230824.1 Date: 25.08.2023

Fixes

[WMS-17499] - sys: fixed an issue in which call group agents received more than one call at a time even though call waiting was disabled 

[WMS-17739] - wms: fixed an issue in which it wasn’t possible to save feature codes on a new PBX if the field Prefix was empty, after upgrade to WMS 6.03.20230712.2 

[WMS-17802] - wms: fixed an issue in which Phonebooks tab in WMS displayed only first 100 phonebooks after upgrade to WMS 6.03 

WMS Beta 6.04.20230815.1 Date: 16.08.2023

Additional packages: wildix-data-engine_6.04.20230807.1 wildix-provision_6.04.20230815.2 wildix-lua-base_6.04.20230815.wildix-dialplan_6.04.20230815.2 rtpengine_9.5.1-6.04.20230816.1 rtpengine-kernel-module_9.5.1-5.10.0-24-6.04.20230816.1 rtpengine_9.5.1-6.04.20230816.1 rtpengine-kernel-module_9.5.1-5.10.0-24-6.04.20230816.1 linux original packages

Fixes

[WMS-17487] - wms: fixed an issue when CLASSOUND incoming calls that were forwarded to the trunk via Dialplan failed in some cases

[WMS-17760] - wms: added possibility to set Multicast method for Data sync setting in W-AIR Networks on a HW/ VM PBX via a custom provisioning parameter 

  • Add the following parameter to [wildixair] section: WairMulticastSync = yes
  • If enabled and Primary Base IP parameter is not set, W-AIR Network uses multicast data sync instead of peer to peer

Documentation: https://wildix.atlassian.net/wiki/x/XB3OAQ

WMS Beta 6.04.20230815.1 Date: 15.08.2023

Fixes

[WMS-17679] - wms: fixed an issue with OAuth 2.0 access token request being not completed successfully after upgrade to WMS 6.03.20230712.2 


WMS Beta 6.04.20230811.1 Date: 14.08.2023

Improvement

[WMS-17628] - wms: added possibility to change the order of call group members via drag and drop in WMS 6 

Fixes

[WMS-17534] - sys: fixed an issue in which after setting up MySQL as CDR backend on PBX (via WMS -> PBX -> Call and chat history -> CDR MySQL), there was an error connecting PBX to remote MySQL and only CDR table was created in the database

[WMS-17621] - sys: fixed an issue in which smartd service was enabled for Cloud and Virtual PBX with WMS 6

[WMS-17646] - wms: fixed an issue in which pop-up notification in WMS was not visualized if admin used the Italian or Dutch language and PBXs in WMS network needed to be upgraded 

[WMS-17661] - sys: added possibility to save Speech-to-Text recognition results to a file to cover cases when the data cannot be stored in RECOGNITION_RESULTS variable, if the data exceeds 4090 Bytes (e.g. if there are many questions or the answers are too detailed) 

How-to:

  • When configuring Speech-to-Text in Dialplan, at the very beginning, add the Set application with the following value:
    • RECOGNITION_RESULTS_PATH -> enter path to the file where Speech-to-Text recognition results should be stored

Notes:

  • To easily navigate through the saved files, you could use Linked ID (LINKEDID is a unique variable of the call) for the file names
  • If recognition results data is less than 4090 Bytes, the data is stored both to RECOGNITION_RESULTS variable (as before) and to the file indicated in RECOGNITION_RESULTS_PATH

Documentation:https://wildix.atlassian.net/wiki/x/ahDOAQ

[WMS-17667] - sys: fixed an issue in which voice recognition failed when using Speech to Text Dialplan application

[WMS-17687] - wms: fixed an issue in which status was not updated for users on remote PBX in WMS Network with calendar integration enabled 

[WMS-17726] - sys: fixed a rare issue of continuous restart of dnsmasq service if Firewall or provider dropped outgoing requests to root servers, after upgrade to WMS 6.02 or higher 

New Firmwares

New Firmwares: WelcomeConsole firmware v. 68.145.2.69 Start firmware v 150.145.2.19

[WP-270] - dev: fixed an issue in which it wasn’t possible to pick up a second incoming call with multi-function button on DuoLED-BT headset with firmware ​​0x59EE, if the headset was connected to WelcomeConsole 

[WP-271] - dev: fixed an issue with calls being terminated on Start phones due to launched DHCP renewal process

WMS Beta 6.04.20230803.1 Date: 04.08.2023


Improvement

[WMS-17515] - wms: added possibility to download files (call recordings, voicemails, faxes) via different types of authorization (e.g. OAuth2 token / Simple token) and via CORS domain whitelisting, which can be used to allow external integrations to access the files 

How to get access:

a) Using token:

To download a file from the PBX, add the following part to the file URL: ?token={your token}

Note: To have the possibility to download recording by OAuth2 token, the token should be placed on the Authorisation header or GET parameter “token“.

b) Or, using domain whitelisting:

  1. Go to WMS -> PBX -> Security -> CORS
  2. Enter the domain you wish to whitelist 


Fixes

[WMS-16166] - sys: fixed an issue when after an attended transfer from an agent of one call group to the agent of another call group, the second agent status after the call was displayed incorrectly (available, even though timeout between the calls was configured) 

[WMS-17516] - wms: fixed an issue of incorrect call distribution in call groups which could occur on highly loaded PBX 

[WMS-17735] - wms: fixed an issue on WP phones after Hardware PBX upgrade to WMS 6.03, in which phonebooks, history and other WP phones functionality worked slower than on the previous versions 

WMS Beta 6.04.20230731.1 Date: 02.08.2023

New Feature

[WMS-15927] - wms: added possibility to configure Web CRM via WMS 

How-to:

  1. Go to WMS -> Users
  2. Select user(s) -> click Preferences -> Edit preferences
  3. On the Edit preferences screen, navigate to the Settings section -> Web CRM field  


Fixes

[WMS-17576] - sys: fixed an issue in which voicemails stopped being sent to email in some rare cases 

[WMS-17693] - sys: added the possibility to override standard audio prompts in WMS -> Sounds menu

For more details and setup instructions, check the documentation WMS Settings Menu - Admin Guide

WMS Beta 6.04.20230724.1 Date: 25.07.2023

Improvements

[WMS-17136] - sys: added the possibility to control Advanced settings on mobile applications (support starts from Wildix Collaboration on Android 5.13, iOS coming soon)

  • Extended the API endpoint /v1/iOS/Config/ by:
    • Adding the parameter Country, which includes the code of the country (ISO 3166 standard) where the PBX is located  
    • Adding the list of advanced settings for mobile applications that can be managed on PBX. Documentation: Custom config parameters List (see the section "Configure Advanced settings in Collaboration app on mobile")
  • Added the new ACL Can/ Cannot Set predefined advanced settings on mobile, which would allow/ forbid mobile users to change the Advanced settings in the Collaboration app on mobile
    Documentation: ACL rules and Call classes management - Admin Guide

API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/

[WMS-17260] - wms: improved the logic so that entering email for user in WMS is not mandatory, to cover cases when account is created e.g. for Park Orbit/ Fax/ Room 

  • When saving a user, there is a notification where you need to confirm that you want to proceed with saving the user without the email address

[WMS-17349] - wms: added possibility for non-admin users to manage scheduled reports of the queues they have access to in x-caracal

  • The Setup tab with Schedules/ Alerts is now available for non-admin users, with the possibility to create and manage scheduled reports
  • Admin can configure which queues users have access to via Setup -> Users
  • When creating a scheduled report, user can see queues he was granted access to only

Limitation:

  • If user access to a queue was revoked, the reports for this are still sent to the user, unless configured otherwise by the admin  

[WMS-17581] - dev: improved W-AIR provisioning logic so that old W-AIR bases (Small Business, W-AIR Networks, Hybrid W-AIR Networks) get the 670b1 firmware, to avoid an issue of poor audio quality on W-AIR Basic2 handsets  

Fixes

[WMS-14277] - col: fixed an issue in which after muting the microphone and putting the call on hold, the microphone was not muted when the call was resumed  

[WMS-16476] - x-ca: fixed an issue in which time in Scheduled reports (e.g. in fields Wait time / Ring time) was displayed in seconds only, instead of hh:mm:ss format  

[WMS-17158] - sys: fixed an issue in which PBX engine couldn't reconnect to external MySQL database in some cases 

[WMS-17275] - wms: fixed an issue in which after initiating a call in Zoho integration, the same call was created twice in Collaboration  

[WMS-17345] - sys: fixed an issue in which ping command in WMS -> Terminal returned an error on WMS 6 

[WMS-17416] - wms: fixed an issue in which ACL rule Can/Cannot View didn’t work correctly in WMS 6 and could cause an error when trying to edit a user 

[WMS-17464] - sys: fixed an issue in which call group members added from a remote PBX in WMS Network didn’t get an external call if the call group strategy was Call All 32 

[WMS-17465] - sys: fixed an issue in which migrate2cloud script used during the data migration process from Hardware/ Virtual PBX to Cloud PBX failed because of incorrect calculation of disk space usage 

[WMS-17510] - sys: fixed an issue with an attended transfer in which there was no pop-up in Zoho about an incoming call on the side of the agent, whom the call had to be transferred  

WMS Beta 6.03.20230712.2 Date: 20.07.2023

Additional packages: wildix-cw_6.03.20230720.1

Fix

[WMS-17598] - ios/android: fixed an issue in which Collaboration app on mobile was not ringing during an incoming call, if the call was made to a call group and the app was in a sleep state 

WMS Beta 6.03.20230712.2 Date: 17.07.2023

Additional packages: wms-wildixair-firmwares_6.03.20230717.2

Fixes

[WMS-17583] - fixed an issue when there was no possibility to update W-AIR headset firmware 

WMS Beta 6.03.20230712.2 Date: 12.07.2023

Fixes

[WMS-17519] - wms: fixed an issue in which CardDAV sync stopped working after update to WMS 6.03

[WMS-17537] - wms: fixed an issue in which it wasn’t possible to add more than 50 users to a call group via WMS interface after upgrade to WMS 6.03.20230707.1 

WMS Beta 6.03.20230707.1 Date: 09.07.2023

Additional package: wildix-cw 6.03.20230709.1

Fixes

[WMS-17536] - fixed an issue where calls were not being distributed to members of a call group after a certain period of time. (WMS-13025was reverted) 

WMS Beta 6.03.20230707.1 Date: 07.07.2023

Fix

[WMS-17486] - col: fixed an issue in which it was not possible to select Web as an active device in Collaboration in case of teams4Wildix (Mode 2) integration, after WMS upgrade to 6.03.20230626.2 

WMS Beta 6.03.20230630.3 Date: 30.06.2023

Improvements

[WMS-17303] - col: released Cloud Analytics (CDR-View 2.0) feature in Collaboration Requirements:

  • Premium license
  • ACL rules set in WMS:
    • can use analytics: adds display of the Analytics button in Collaboration
    • can see analytics: lets to choose which groups data will be available in Analytics reports

Note:

  • As long as Analytics / CDR-View 2.0 covers all the functionality of CDR-View, there are no updates planned for CDR-View in future.
  • Analytics / CDR-View allows to configure scheduled reports (sending reports to an email at specified intervals) and configure different data access for different groups (using the ACLs mentioned above).

Documentation: Cloud Analytics (CDR-View 2.0) in Collaboration 


[WMS-17348] - wms: added ACL rule can/ cannot use x-caracal, which allows to control who has access to x-caracal By default, access to x-caracal is forbidden. 



WMS Beta 6.03.20230629.2 Date: 29.06.2023


Improvement

[WMS-15803] - sys: added possibility to send SMS from the call dialog in Collaboration Note:

  • The feature is available for CLASSOUND users. In case CLASSOUND is not activated, the SMS won’t be sent.
  • During the call, press the drop-down menu and click SMS.
  • CLASSOUND users in the UK, US and Canada can also see the option Two-Way SMS.  

[WMS-17126] - sys: improved the logic so that PBX debug data (captured traces) is automatically cleaned up after 1 month   


Fix

[WMS-16972] - dev: new W-AIR firmware v670b1 which includes fixes of the following issues: 

  • After reboot of the handset, the language set in the local handset’s menu switched back to English, after upgrade to firmware v. 650v2.
  • Poor audio issues on W-AIR Basic2 handset.
  • x-hoppers conference could be hung up by answering an incoming call with a single click of the Call button.

WMS Beta 6.03.20230626.2 Date: 26.06.2023

Fixes

[WMS-17012] - sys: for improved security, updated the logic to avoid HTTP protocol for device provisioning  Note:

  • With the update, devices will be switched to HTTPS protocol by default, except for some old devices (e.g. some old FXS/FXO, W01GSM and old WP phones like WP400, WP500).
  • HTTP protocol can be set by the "HTTPForceUse" custom provisioning parameter.

Documentation: Provisioning Custom Settings

[WMS-17022] - sys: updated the voice prompt pronounced when user tried to access another user’s voicemail, removing the request to enter pound after the password, as the pound made it impossible to access the voicemail 

[WMS-17266] - wms: fixed an issue in which there was an error message after clicking "Apply network settings" in WMS -> System -> Network on Hardware and Virtual PBXs with 3 or more ethernet interfaces after upgrade to WMS 6.02.20230510.1

[WMS-17281] - wms: fixed an issue on Hardware and Virtual PBXs in which it wasn’t possible to modify the default gateway in WMS -> System -> Network as the Edit and Delete buttons were grayed out, after upgrade to WMS 6.02.20230510.1

[WMS-17317] - sys: fixed an issue of incorrect display of offline status (blue icon instead of yellow one) in case of Microsoft Teams presence sync with Collaboration  

WMS Beta 6.03.20230617.1 Date: 19.06.2023

New Feature

[WMS-16805] - sys: for better security, added possibility to enable the functionality that requests user to confirm IP address when logging in to Collaboration or using basic authorization from a new IP address

  • The feature is disabled by default. 
  • To enable, set the value of the following parameter in /rw2/etc/env.custom.ini file to true:
    MFA_SERVICE_ENABLE=true

Improvement

[WMS-16961] - wms: made some fixes and UI/ UX improvements of the WMS interface which include: 

  • Added possibility of multiple selection of users via the Shift button.
  • Improved Sound packages section on the PBX -> Language & region tab for easier navigation and updated the display of Default Tone Zone in case it is not selected.
  • Increased the input field on the PBX -> Call and chat history tab to avoid an issue when only the first digit of an inserted number was displayed.
  • Fixed an issue when there was “Apply backup” instead of the “Reboot” button after backup was applied.
  • Removed duplicate cities/ locations in Device timezone list.
  • Removed Processor and memory from Tools and utilities -> Activation/ Licenses page.
  • Added possibility to enable Collaboration call control feature via WMS -> PBX -> Features tab.
  • Added a hint about allowed characters when editing sound name.
  • Disabled possibility to drag&drop sound files to the default folders MusicOnHold and RingTones.
  • Made the Download column on the Sounds screen wider.
  • Added limitation of max. 250 characters for the name of a sound file and an error message in case the limit is exceeded.
  • Fixed an issue when sound file could not be added again if it was just added and deleted in a Sound modal.
  • Fixed an issue in which ACL "cannot access menu Top control::Sounds" didn’t work.
  • Added display of all available sound packages in the Set application -> Language on the Dialplan page. Note: The selected sound package should be enabled in the system, otherwise English is used. 

Fixes

[WMS-13025] - sys: fixed an issue in which call group agents received more than one call at a time even though call waiting was disabled

[WMS-17197] - wms: fixed an issue in which it was not possible to configure import from Windows Share and the settings section related to the scheduled import from CSV file was not displayed on Hardware and Virtual PBXs after upgrade to WMS 6.02.20230228.2

[WMS-17393] - wms: fixed an issue in which users got logged out from Collaboration after joining Wizyconf conference 

WMS Beta 6.03.20230613.1 Date: 15.06.2023

Improvements

[WMS-17223] - stt: improved speech recognition to avoid an issue in which call was made to a wrong user if there were several users with the same surname in French 

[WMS-17353] - sys: improved Identities feature so that CLASSOUND flat fee is applied to the original caller instead of a single account assigned to DID   

Fix

[WMS-17240] - wms: fixed an issue in which it wasn’t possible to use single sign-on via Microsoft Office 365 after Hardware / Virtual PBX upgrade from WMS 5 to WMS 6.02.20230511.1, if secure port was configured 

New Firmwares

New firmwares: WorkForce: v. 65.145.6.38, WelcomeConsole: v. 68.145.2.68, Start v. 150.145.2.17 

[WP-265] - dev: added support for the Catalan language on Start, WorkForce and WelcomeConsole 

WMS Beta 6.03.20230612.2 Date: 13.06.2023

Improvement

[WMS-17327] - sys: fixed an issue in which user status was displayed as reachable by phone (blue circle) instead of offline if presence sync with Microsoft Teams was enabled 

Fixes

[WMS-17318] - wms: fixed an issue when it wasn’t possible to initialise a brand new pen drive (or formatted FAT32) to be used as a storage device on Hardware PBX with WMS 6 

WMS Beta 6.03.20230608.1 Date: 09.06.2023

Fixes

[WMS-11415] - sys: fixed some issues with user preferences in which: a) some preferences of a user were reset after modifying other preferences for multiple users; b) 2FA was disabled after admin edited the user’s preferences 

[WMS-17221] - sys: fixed an occasional issue in which a call in x-bees ended if user started call recording after the call duration was more than 20-30 seconds 


WMS Beta 6.03.20230606.1 Date: 07.06.2023

New Feature

[WMS-17057] - x-hop: added possibility to transcribe content of x-hoppers conference and post it in x-bees conversation on behalf of the user who is speaking

How-to:

  1. Create x-bees conversation with users that are in the x-hoppers conference
  2. Copy x-bees conversation ID (available in the URL)
  3. Add following data to the /rw2/etc/pbx/x-hoppers.json file:
    • "audio_conf_id": "ID of the x-hoppers conference",
    • "xbees_channel_id": “ID of the x-bees conversation”

Note: If user talks for more than 60 seconds without a pause, the message is not transcribed. 

Documentation: x-hoppers Admin Guide

Improvement

[WMS-17166] - sys: added system sounds in the Catalan language  

Fixes

[WMS-17262] - wms: fixed an issue when DND / Away status and status message were lost after PBX reboot 

WMS Beta 6.03.20230602.1 Date: 02.06.2023

New Feature

[WMS-16447] - x-hoppers: added possibility to post Veesion alerts to x-bees conversation

Requirements: x-hoppers integration with Veesion.

Documentation: x-hoppers integration with Veesion


How-to:

  1. Add a user in WMS with email address
  2. Create x-bees conversation with the user and copy the conversation ID (available in the URL)
  3. Add following data to the /rw2/etc/pbx/x-hoppers.json file:
    • “store_veesion_id”: “ID of the store”
    • “xbees_channel_id”: “ID of the x-bees conversation”
    • “veesion_user_extension”: “enter extension of the user added in WMS”

When there is an alert from Veesion, the relevant message, containing alert type, date, time, camera IP, ID of the camera and group, as well as video attachment, is sent to x-bees conversation.


Fixes

[WMS-17124] - wms: fixed a rare issue when Hardware PBX could not be upgraded from WMS 5 to WMS 6 because of lack of space  

WMS Beta 6.03.20230601.1 Date: 01.06.2023

New Feature

[WMS-15675] - sys: added new call group strategy “Priority”, in which agents are called by groups depending on their priority (from 1 to 5)  

Call is sent to all available agents with priority 1 first. Then, in case the call is not answered, it is sent to agents with priority 2, and so on.

How-to:

  1. Create call group with the Strategy “Priority: call available users grouped by priority”. You can set the default priority for dynamically added users in the “Default priority for dynamic users” field
  2. Edit call group, setting priority from 1 to 5 for the call group members

Note:

  • Maximum 10 call group members can have the same priority. The maximum number of agents in the call group is 50. This doesn’t include dynamically added users.
  • The Timeout specified for the call group is applied to each group of members.
  • In case of adding dynamic users via the Wallboard, these dynamic users always have the 1 priority. 

Improvements

[WMS-16970] - sys: removed the parameter “STRP security” from Dialplan application Set, as SRTP is enabled by default starting from WMS 5.03 

  • Removed the setting, as SRTP is enabled by default starting from WMS 5.03

[WMS-17185] - sys: added support of the Catalan language on WP phones for History, Phonebook, Features menus

[WMS-17236] - sys: added the possibility to increase x-hoppers volume in case of noisy environment.

How-to:

  • Add the following parameters to the section [default_bridge]of the file /etc/callweaver/confbridge.conf: default_listening_volume=6
    Where 6 is the preferred volume. The maximum value is 10. The default value for both parameters is 0.

Documentation: x-hoppers Admin Guide

Fixes

[WMS-11503] - col: fixed an issue of duplicated calls on the History tab in Collaboration and CDR-View, in case user had enabled mobility extension and the call was placed to mobility

[WMS-17026] - сol: fixed an issue when Collaboration, opened in “Call Сontrol only” mode, didn’t display Web among active devices 

[WMS-17030] - wms: fixed an issue when it was impossible to rename sound files if their names contained upper case letters, after upgrade to WMS 6.02.20230328.2

[WMS-17033] - wms: fixed an issue in which custom voicemail greetings were deleted by the cleanup script when PBX disk space was low

[WMS-17134] - wms: fixed an issue during the test of SMTP client in WMS, in which a pop-up with an error message was displayed, though the email was actually sent, after upgrade to WMS 6.03.20230508.2 

[WMS-17230] - wda: fixed an issue in which call was stuck on the Live dashboard if the caller exited the call group e.g. via Go to voicemail option

WMS Beta 6.03.20230525.1 Date: 26.05.2023

New Feature

[WMS-16835] - wms: added API endpoints for managing Wizyconf videoconference 

  1. POST /api/v1/VideoConference/Rooms/ - create a conference
    To use the API endpoint, user should have UC-Business license or higher and the relevant ACL “can - create conferences” enabled in WMS.
  2. PUT /api/v1/VideoConference/Rooms/ - edit a conference
    User needs to be a participant of the conference to be able to edit it.
  3. DELETE /api/v1/VideoConference/Rooms/:roomJid - delete a conference

API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/  

WMS Beta 6.03.20230524.1 Date: 24.05.2023

Improvement

[WMS-16956] - x-ca: added the possibility to modify inactivity timer for x-caracal By default, after 10 minutes of inactivity, x-caracal page needs to be refreshed.

How to modify:

Add the following parameter to /var/www/x-caracal/.env file: INACTIVITY_TIMEOUT_MINUTES = 120

  • Where 120 is the timeout in minutes (enter the preferred value).
  • Maximum value is 600 (10 hours).
  • In case you set inactivity timeout to 0, the timeout gets disabled.  

Fixes

[WMS-16965] - wms: fixed an issue in which ACL rule “cannot set - Ring only active device” didn’t work and the option was still present in Collaboration settings 

[WMS-17025] - wms: fixed a rare issue when Cloud PBX stuck during the upgrade to WMS 6 

WMS Beta 6.03.20230517.1 Date: 22.05.2023

Fixes

[WMS-16861] - wms: fixed an issue in which it wasn’t possible to delete a shared report in CDR-View 

[WMS-17149] - sys: fixed a rare issue when XMPP server was unable to start after upgrade on big installations

WMS Beta 6.03.20230516.1 Date: 17.05.2023

Improvements

[WMS-17141] - sys: improved SIP Proxy performance to avoid memory issues 

Fixes

[WMS-16863] - wms: fixed an issue in which the feature “"Notify unread chat messages by email" was not working and the email was not sent

[WMS-17075] - sys: fixed an issue when speech recognition didn’t work correctly after the question was repeated  

WMS Beta 6.03.20230512.1 Date: 15.05.2023

Fixes

[WMS-16851] - sys: fixed an issue of PBX engine crash in some rare cases

[WMS-16898] - sys: fixed an issue when W-AIR devices displayed incorrect time, which didn’t correspond to the timezone set (e.g. instead of Canada/ America, Italian timezone was used)

[WMS-16944] - wms: fixed an issue in which it wasn’t possible to upgrade Hardware PBX from WMS 5 to WMS 6 because of lack of space

[WMS-17010] - sys: fixed data migration issues from Hardware/ Virtual PBX to Cloud PBX, caused by ‘migrate2cloud’ script, which incorrectly calculated disk space usage 

WMS Beta 6.03.20230508.2 Date: 08.05.2023

Improvements

[WMS-13300] - sys: added possibility to use user’s language for voice prompts for incoming calls instead of the trunk’s language 

How-to: Add the following variable in WMS -> Dialplan -> General Settings -> Set dialplan variables:

  • USE_USERS_LANGUAGE_FOR_PROMTS=yes  

[WMS-15891] - wda: enabled events sending for Cloud Analytics; it is automatically activated if a PBX or whole WMS Network are running in the Cloud 

Notes:

  • With the update, the initial phase of Cloud Analytics delivery started: sending events from PBX to Cloud data storage (started gathering data). Later, when Collaboration UI changes are applied and Analytics becomes available in Collaboration interface, the gathered data can be used to build reports.
  • For events sending in WMS Network to be automatically enabled, all PBXs must first be upgraded.
  • In case of a standalone Virtual/ Hardware PBX, or if there is a mix of Cloud and Virtual/ Hardware PBXs in a WMS Network, events sending can be enabled manually by admin in WMS -> Settings -> PBX -> Features -> Cloud Analytics.

[WMS-15995] - wda: updated call recording logic by splitting recordings according to call flows, for better compatibility with Cloud Analytics 

  • With the update, each part of the call has a separate recording. So, if the call was transferred, you would see several recording files when clicking on the recording icon in CDR-View.
  • If you want to disable splitting of the recordings, add the following variable in WMS -> Dialplan -> General Settings -> Set dialplan variables: SPLIT_RECORDINGS=no

[WMS-16001] - sys: improved Timetable behaviour, allowing to set any day of week as the first one (in the "From" column in Timetable settings), to avoid an issue when setting e.g. Sunday as first day of week could lead to the Timetable being ignored 

[WMS-16830] - wms: performance and stability improvements  

[WMS-16844] - wms: updated the logic so that system backup is automatically created in the background when performing a manual update 

Note: The backup is stored on the PBX and is available on the Tools and utilities -> Backup system page of the WMS   


Fixes

[WMS-16536] - wms: fixed some WMS interface issues in which:

  • WMS interface didn’t remember the selected PBX (e.g. on the Users tab) in case of a WMS Network
  • Redirect URI was not not saved when creating a new OAuth2.0 app and had to be readded
  • Loader appeared when deleting multiple users
  • Backups were sorted incorrectly, if sorted by creation date
  • Call group rule in Dialplan didn’t display more that 2 digits (e.g. 3 digits were entered but only 2 were visualized)
  • Some other minor UI/UX fixes and improvements

[WMS-16768] - x-ca: fixed an issue in which call to a Call group, which was picked up using the Call group Function Key, was displayed as Abandoned in x-caracal 

[WMS-16801] - wms: fixed an issue in which user, imported from Active Directory, was logged out from Collaboration after performing another import

[WMS-16874] - wms: fixed an issue in which admin ACL ‘Can access menu: Reboot/ Power Off’ didn’t work correctly if the ACL ‘Cannot access menu: All’ was set on WMS 6

[WMS-16895] - wms: fixed an issue in which user’s phonebooks on PBX didn’t sync with Office365 phonebooks

[WMS-16936] - wms: fixed an issue in which it was impossible to edit ACL group ‘Default’ after upgrade to WMS 6.02

[WMS-16949] - wms: fixed an issue in which it wasn’t possible to enable ‘Get access from DHCP server’ option for Network interfaces or set default gateway after upgrade to WMS 6.02.20230328.2

[WMS-17002] - wms: fixed an issue of false Voicemail notifications after upgrade to WMS 6.02

New Firmware

WelcomeConsole: v. 68.145.2.62

[WP-263] - dev: fixed an issue with LED of "Line" BLF key remaining active after a call was answered in speaker mode on WelcomeConsole

WMS Beta 6.03.20230424.1 Date: 25.04.2023

New Features

[WMS-15693] - wms: added possibility to copy user preferences from one user to another user/ group of users in WMS 

How-to:

  1. Go to WMS -> Users
  2. Choose user(s) you want to copy preferences to
  3. Click the Preferences button at the bottom -> choose the option Copy preferences from user
  4. Select source user whose preferences you want to apply to the selected user(s)

[WMS-16479] - wms: added Permissions viewer feature on the Groups tab in WMS -> Users, that displays all permissions of ACL groups in a table view 

How-to:

  • Go to WMS -> Users -> Groups -> click Permissions viewer at the bottom

Note:

  • “Cannot” rule is displayed as a red minus sign, “Can” - as a green plus sign.
  • A yellow plus/ minus sign means that there is a group with permissions different from the default ones. Hover the mouse over the yellow sign to see the details.
  • Admin permissions are not included.  

Improvements

[WMS-15837] - x-hop: added possibility to record in-store conversations for x-hoppers and listen them via CDR-View 

How to enable:

  1. Add the following key to the /etc/systemd/system/pbx-data-engine.service.d/override.conf file:
    --conf-recording
    # vi /etc/systemd/system/pbx-data-engine.service.d/override.conf
    [Service]
    ExecStart=
    ExecStart=/usr/sbin/pbx_data_engine.py --conf_recording
  2. Reload systemd and restart the service to apply the changes:
    # systemctl daemon-reload
    # systemctl restart pbx-data-engine

Note:

  • The feature works only if there is an x-hoppers licence available.
  • Recording starts when user unmutes himself in the conference and starts talking.

Limitations:

  • Recording is not automatically stopped if user forgets to mute the headset.
  • For a new user who joins the conference, recording is automatically started even if the user is muted, and the recording file of about 3 seconds is saved on the PBX.

Documentation: x-hoppers Admin Guide

[WMS-16011] - wms: for correct clean-up process, improved the logic of PSTN trunks deletion; now, the deletion is possible only from the Devices page; with removal of the device, the corresponding trunk is cleaned up automatically - for the correct clean-up of all the resources, PSTN trunks deletion flow was reworked. now it is only possible to delete from the device page, corresponding trunks will be cleaned up automatically.

[WMS-16248] - sys: improved the logic of search and sorting of users in WMS 6, to avoid performance issues in case of big LDAP (e.g. 40K users) 

Note:

  • Empty values are placed at the end of the list while ascending sorting.
  • “groupName” and “pbx” have been removed from search fields in API documentation. Instead of - “groupName” and “pbx”, “groupDn” and “pbxDn” are used while sorting, which may result in a sorting list in a non-alphabetical order.
  • Sorting by user registration is no longer available.

[WMS-16265] - sys: added support of Italian, German, French, Dutch, Spanish and American Spanish languages for Text-to-speech user status reporting feature 

[WMS-16604] - wms: implemented neural TTS in Dialplan for better quality and more human-like speech 

Note:

  • Neural TTS is used by default in Dialplan.
  • For the following languages, speakers have been changed: Italian, French, Dutch, Spanish.

[WMS-16689] - wms: implemented neural TTS for Dialplan, by adding a new option, TTS Voice, to Dialplan application Set, which allows to choose TTS speaker

How-to:

  • When adding Set application in Dialplan -> choose TTS Voice -> select speaker.

[WMS-16727] - sys: optimised rtpengine performance to decrease resources usage on a PBX

[WMS-16735] - wms: made Email address a mandatory field when creating a user in WMS  

Note:

  • Email is mandatory for users with the Role User and Licence type Essential, Business, or Premium.
  • If user email is missing, the relevant notification is displayed in Collaboration until the user adds the email in Collaboration Settings -> Personal -> Email.

[WMS-16826] - wms: added a new parameter “SSL Certificate check” in Fax/SMS Server settings in WMS, that allows to disable SSL certificate check, e.g. in cases when the mail server uses a self-signed certificate 

  • Note: The parameter is enabled by default.

How to disable:

  1. Go to WMS -> System -> Fax/SMS Server
  2. Choose the Server profile -> click Edit
  3. Disable SSL Certificate check  

Fixes

[WMS-9882] - wms: made some fixes and improvements:

  • Fixed an issue in which setting an empty Dialplan for a Call group didn’t remove the old Dialplan in the Call group settings until PBX engine restart.
  • Added possibility to set prefix with the same value as feature codes in WMS -> Dialplan -> Feature codes.
  • Improved the notification that user gets when trying to delete a Call group that is used in Dialplan settings.

[WMS-11312] - col: fixed an issue in which the last colleague in the list on Edit Colleagues screen was duplicated

[WMS-14511] - col: fixed some screen sharing issues on WMS 6 in which:

  • The screen share icon remained disabled after the screen sharing started.
  • Screen sharing could not be started a second time.
  • Screen sharing final screen on the viewer side wasn’t closed after screen sharing stopped.
  • The screen sharing icon didn’t show actual status after Collaboration page was refreshed.

[WMS-15831] - x-ca: fixed an issue in which user’s status was not updated in the Realtime report in x-caracal after it was changed in Collaboration

[WMS-16163] - wda: fixed an issue when hovering a mouse over a call group member who is having an incoming or outgoing call, a loader or blank space was displayed on a tooltip instead of the caller/ callee info

[WMS-16209] - sys: fixed an issue in which it was impossible to make a call from call history in case of an unanswered mobility call, as it had incorrect number normalization

[WMS-16374] - sys: updated core debian packages of the PBX to the latest version (including php of the web server, linux-kernel and other dependencies and libraries) for WMS 6

[WMS-16383] - x-ca: fixed an issue in which users belonging to a Call group with "Call All 32" strategy, didn’t have Collaboration custom status displayed in x-caracal

[WMS-16449] - wms: fixed an issue in which there was an error message on the PBX -> Call and chat history page in WMS, after upgrade of Hardware/ Virtual PBX, connected to MSSQL database, from WMS 5 to WMS 6

[WMS-16526] - col: fixed an issue in which user status in Collaboration was not reset after the end of an event created via Outlook with event status set to Free

[WMS-16546] - wms: fixed an issue of wrong translation of Status tab in CDR-View in the German language

[WMS-16578] - x-ca: fixed an issue in which some data in Agent Reports in x-caracal wasn’t deleted as configured in WMS -> PBX -> Call and chat history -> Settings

[WMS-16582] - wms: fixed an issue when there was no conference title in the invitation message if user, creating the conference, didn’t set the conference time

[WMS-16667] - classound: fixed an occasional issue in which sending SMS failed if sender name contained unsupported characters  

  • Note: Unsupported symbols in the sender name are converted to the nearest similar letter (e.g. "â" to "a") or the“?“ sign.

[WMS-16684] - wms: fixed an issue with clearing SIP cache on remote PBX in WMS network which could lead to bad call quality after moving users from one PBX to another due to WP phones using wrong ptime values

[WMS-16685] - sys: fixed an issue of incorrect configuration on WP phones after the assigned user was deleted, which led to impossibility to register the phone to another user

[WMS-16715] - wms: fixed an issue when trying to use Callback option on Dialpad menu in Collaboration mobile app, an error was displayed even though the feature worked correctly

[WMS-16743] - x-hop: fixed an occasional issue in which x-hoppers headsets didn’t automatically rejoin the broadcast after a) having a call, b) going on hold, or c) going out of range

[WMS-16788] - wms: fixed a rare issue of ESPA Monitor switching protocol on old installation which could lead to such an issue as impossibility to generate calls

[WMS-16809] - sys: fixed a rare issue in which Call group notifications manager stopped creating new missed call files if old files were not deleted

[WMS-16839] - col: fixed an issue in which it was impossible to import Infusionsoft contacts after upgrade to WMS 6 

New Firmwares

New firmwares: WorkForce: v. 65.145.6.36, WelcomeConsole: v. 68.145.2.61, WP410r2 v. 50.145.6.176

[WP-249] - dev: added support of 802.1x authentication using TLS 1.2 on WorkForce phones 

[WP-241] - dev: fixed an issue in which MonoLED-BT and DuoLED-BT headset didn’t ring on an incoming call when connected to WorkForce, with the headset firmware v. 0x59ED

[WP-253] - dev: fixed an issue in which MonoLED headset didn’t sync LED user status when connected to WorkForce or WelcomeConsole, with the headset firmware v. 0x59ED 

[WP-261] - wp: fixed an issue in which WP410 r2 phone stuck in a continuous loop of receiving configuration from a PBX 

WMS Beta 6.02.20230421.2 Date: 21.04.2023

Fixes

[WMS-16907] - wms: fixed an issue in which it was not possible to use hyphen (“-”) in ACL Group name or edit the existing ACL Group unless the name with the hyphen was changed, which occurred after upgrade to WMS 6.02

[WMS-16924] - wms: fixed an issue when it wasn’t possible to import a Pricelist in WMS -> Trunks -> Pricelists, after upgrade to WMS 6.02

[WMS-16933] - wms: fixed an issue in which it was not possible to edit user preferences when accessing PBX via WMP after upgrade to WMS 6.02 

WMS Beta 6.02.20230417.1 Date: 18.04.2023

Fixes

[WMS-15759] - wms: added custom config parameter that allows to avoid an issue in which WP phones of Call group members continued to ring after the call was answered, which occurred in case of large amount call group member with "Colleague" BLF buttons configured 

How-to:

  1. Add the following parameter to /etc/callweaver/sip-general-custom.conf file: skip_cg_members_early_state_presence=yes
  2. Reload PBX engine: callweaver -x'sip reload'

When the parameter is enabled, sending PUBLISH messages is skipped.

[WMS-16788] - wms: fixed a rare issue of ESPA Monitor switching protocol on old installation which could lead to such an issue as impossibility to generate calls

[WMS-16824] - wms: ​​fixed an issue in which some API commands (posting calls DTMF, getting calls recordings, getting calls tags) stopped working after upgrade to WMS 6.02 

New Firmware

New W-AIR firmware version 0650b2001 for W-AIR LifeSaver, W-AIR Basic, W-AIR-100, W-AIR Basic2, W-AIR Med, W-AIR Office.

[WMS-16614] -   dev: new W-AIR firmware v530b11 which includes fixes of the following issues:

  • Bad audio quality during calls in case of a large W-AIR network after upgrade to 530b0801 and 530b802, caused by W-AIR bases randomly starting to have huge network latency.
  • UI issue on W-AIR Basic2 handset with firmware v.531b1, in which there was black area on the screen under the clock.
  • An occasional issue when it wasn’t possible to upgrade voice prompts.
  • A call could not be muted by pressing the 'Mute' button on W-AIR Headset.
  • After placing a call from Collaboration and getting rejected for any reason (e.g. invalid or busy number), base station attempted to call the same number 4 times.

[WMS-16769] - dev: new firmware for W-AIR handsets which includes fixes of the following issues:

  • “Man down” alarm on W-AIR LifeSaver was not triggered if “No movement” alarm was enabled at the same time and the pre-alarm delay was set to a value other than 0.
  • W-AIR LifeSaver handset stopped ringing too fast before the incoming call was answered if “No movement” alarm was enabled and the handset was motionless for some time before the call.
  • “No movement” alarm randomly stopped working until the W-AIR LifeSaver handset was rebooted.
  • Fixed an issue in which language settings on W-AIR handsets changed to English after handset reboot, after upgrade to firmware v. 0650b2

WMS Beta 6.02.20230328.2 Date: 30.03.2023

Fixes

[WMS-16713] - sys: fixed an issue when after some updates on the Zoho CRM side, users having Zoho PhoneBridge Integration with Wildix experienced data loss (call activity in Zoho CRM could not be created)

[WMS-16766] - wms: fixed an issue in which Phonebooks import settings were not saved correctly if user updated already existing import settings Note: Users affected by the issue (with incorrectly saved Phonebook import settings) need to delete and import Phonebook again.

WMS Beta 6.02.20230323.2 Date: 24.03.2023

Fix

[WMS-16651] - wms: fixed an issue in which it was not possible to deassign a W-AIR headset via Collaboration in case Prefix set in WMS -> Dialplan -> Feature codes was “*”, after upgrade to WMS 6.02.20230306.1 

WMS Beta 6.02.20230321.1 Date: 22.03.2023

Fixes

[WMS-16621] - wms: fixed an issue in which “403 Forbidden” error was displayed when opening a terminal on Hardware PBX after upgrade to WMS 6.02.20230306.1

[WMS-16647] - wms: fixed an issue in which error message was displayed when adding a new ACL group on Client PBX in WMS Network

WMS Beta 6.02.20230306.1 Date: 6.03.2023

Fixes

[WMS-12675] - wms: fixed an issue in which SMS header configured in WMS -> System -> FAX/SMS server -> field “Standard SMS header” was not applied  

[WMS-16411] - x-ca: fixed an issue in which reports exported from x-caracal didn’t include the row of totals 

[WMS-16439] - sys: fixed an issue in which after changing SIP password of a user, the WP phone registered to the user was not synced

[WMS-16549] - wms: fixed an issue in which autoupgrade didn’t work after upgrade to WMS Beta 6.02.20230228.2

New Firmware

WelcomeConsole firmware v.68.145.2.60

[WP-246] - dev: fixed an issue in which WelcomeConsole remained in ringing state after performing call forwarding 

WMS Beta 6.02.20230228.2 Date: 1.03.2023

New Features

[WMS-15692] - wms: made some improvements on the Dialplan page:

  • On the Edit dialplan rule window, added buttons Expand all and Collapse all, which allow to see all entries in a glance and make navigation among dialplan entries easier
    • Note: The buttons are greyed out if there are no entries to expand or collapse correspondingly
  • Added comment field next to number which gives possibility to add comments to Dialplan entries
    • Note: Only letters, digits, and space are allowed in this field. The field is not mandatory and can be left empty

[WMS-16165] - wms: added possibility to prioritize calls to a user belonging to different call groups by the longest waiting time  

How-to:

  • Add the following global Dialplan variable in WMS -> Dialplan -> General Settings -> Set dialplan variables: PRIORITIZE_MULTIPLE_QUEUES_LONGEST_WAITING_ANSWER=yes
  • By default, the feature is disabled
  • When the functionality is on, agent receives a call from the queue that has the longest waiting time and next calls are not assigned to another agent until the longest waiting call is answered

[WMS-16297] - wms: extended functionality of API endpoint /api/v1/iOS/Config/ by adding a new feature, that allows to configure which numbers dialled via mobile Collaboration app should be automatically forwarded to native dialler 

How-to:

  • Add the following parameter to /rw2/etc/env.custom.ini file:COLLABORATION_MOBILE_DIRECT_CALL=xxx,yyy

Where xxx, yyy are the extensions/ numbers, calls to which are automatically forwarded to the native dialler. By default, the field is empty.

Notes:

  • The support starts from Android Collaboration app v. 5.11; iOS Collaboration app v. 8.11
  • API request GET /api/v1/ios/config/ returns all env-parameters in the property env

Improvements

[WMS-15149] - wms: made UI/ UX improvements and updated design of WMS interface:

  • The top menu was moved to the left sidebar
  • The sidebar menu has two states: standard and small (collapsed); for small screens (less than 1099px), the sidebar is always small
  • Added information about user at the top (avatar, role, name)
  • Improved confirmation (reset, reboot, shut down)
  • Improved frontend (rendering) performance and backend performance (for some APIs)
  • Extended sound dialog (added new engine - neural TTS)
  • Added new API for backups
  • Improve visualization and rendering for backups page
  • Improved visualization and rendering for WMS network page (Virtual/ Hardware PBXs)
  • Improved visualization and rendering for hotel integration
  • Improved visualization and rendering for debug page
  • Improved visualization for ‘Generate call' dialog
  • Improved blacklist behaviour and users registration check
  • Fixed an issue with impossibility to remove partner logo
  • Minor bug fixes 

[WMS-15568] - sys: fixed an issue in which calls to some Spanish numbers were detected with incorrect Call class and displayed with incorrect Country and Call class in CDR-View 

[WMS-16171] - sys: made improvements to the welcome message which is sent to a mobile user, by adding PBX domain to the download app link, so that the PBX domain is inserted automatically during login  

Fixes

[WMS-10884] - wms: improved accuracy of data grouped by User / Group / Number in CDR-View and fixed issues in which 1) calls from mobility were displayed as external; 2) grouping by user/ group provided misleading data if 2 PBX users participated in a call

[WMS-13556] - sys: fixed an occasional issue in which Contact center BLF on a phone didn’t work as expected

[WMS-14826] - sys: fixed an issue of TProxy memory leak in large WMS Network

[WMS-15999] - wms: fixed an occasional issue in which there was no audio during outgoing calls to external numbers 

[WMS-16169] - wms: fixed an issue with API endpoint GET/PBX/CallHistory/ not providing correct search results to receive specific call records

[WMS-16183] - wms: fixed an issue, in which it was not possible to import users from Zoho in case the domain was other than zoho.com (e.g. zoho.eu, etc.)

[WMS-16188] - sys: fixed an issue of poor PBX performance in cases when there were too many call recordings at a time 

[WMS-16189] - wms: fixed an issue in which SIP password was not automatically generated for admin user after changing Web password for the first time on a newly created PBX with WMS 6

[WMS-16191] - sys: fixed an issue, when in some rare cases PBX engine didn’t send an Originate command, which could result in emergency notification calls not being created

[WMS-16267] - wms: fixed an issue in which backspace character was added between emails or extensions in Custom/E-mail field in Fax to email application in Dialplan, in case an unsupported separator (e.g. “;”) was used 

  • Note: Only spaces can be used as a separator between extensions or emails in Custom/E-mail field. Other characters are not supported

[WMS-16272] - wms: made some security improvements

[WMS-16284] - wms: fixed an issue in which dialling by name/ directory using DTMF input didn’t work in WMS 6

[WMS-16298] - wms: fixed an issue in which SMS containing some specific characters failed to be sent via CURL request with certain API endpoints 

Note: The following characters are cut while sending SMS:

  • ' (single quote)
  • “ (double quotes)
  • \ (backslash)
  • / (slash)
  • ` (apostrophe)

[WMS-16360] - dev: fixed an issue in which contact center settings were not saved on WP phones if there was an incoming call during the configuration

[WMS-16369] - sys: fixed an issue in which there was no music on hold for the first user in Conference call, if the user was added to the conference via attended transfer

[WMS-16390] - wms: fixed an issue in which it wasn’t possible to select W-AIR Basic2 as an active device in Collaboration 

New Firmware

WelcomeConsole extension module firmware v.163.145.106.27

[WP-238] - dev: fixed an issue in which an incorrect icon for reachable by phone user status was displayed on WelcomeConsole extension module (phone icon instead of blue circle)

WMS Beta 6.02.20230207.1 Date: 08.02.2023

Fix

[WMS-16121] - sys: fixed an issue in which trunks_dns.conf file was cleared after every PBX reboot on WMS 6, resulting in the loss of custom DNS configuration 

WMS Beta 6.02.20230206.1 Date: 07.02.2023

New Feature

[WMS-15277] - wms: added an ACL rule “Change license type” that forbids / allows to change users’ license type in WMS

Note:

  • By default, changing license type is allowed (the ACL rule set to Can - Change license type)
  • The ACL rule is available for users with admin rights


Fix

[WMS-14866] - wms: fixed an issue in which radio streaming music on hold (MOH) stopped working after some time 

WMS Beta 6.02.20230201.1 Date: 3.02.2023

Improvement

[WMS-15536] - sys: for USA and Canada, CLASSOUND license now includes Worldwide Phonebook (CNAM) lookup option which features number detection; Worldwide Phonebook (CNAM) is no longer available in the Premium License

Fixes

[WMS-15754] - wms: fixed an issue in which Collaboration reloaded when OAuth2.0 authentication was performed in a different tab of the same browser (e.g. in case of a Web CRM connecting to PBX)

[WMS-15992] - wms: fixed an issue in which there was an error when creating an alarm clock via Hotel Manager in WMS 6 

[WMS-16084] - wms: fixed an issue in which it was impossible to import a phonebook from Exchange Server after upgrade to WMS 6  

WMS Beta 6.02.20230130.1 Date: 30.01.2023

Fixes

[WMS-15519] - x-hoppers: fixed an issue in which call was shown as unanswered in CDR-View when the headset was connected to conference 

[WMS-16148] - sys: fixed an issue in which an incoming external call failed when it was forwarded via CLASSOUND trunk

[WMS-16158] - wms: fixed an issue in which ACL rule ‘Can/Cannot call’ was ignored if the call was made from PBX with country code 1 to any Canadian number

WMS Beta 6.02.20230124.1 Date: 25.01.2023

Fixes

[WMS-11110] - wms: fixed a security issue when an authorised unprivileged user could get admin level rights

[WMS-15322] - col: fixed an occasional issue in which there was a false notification about unread messages in Collaboration, which appeared after reloading the page or executing logout/login for two times

[WMS-15924] - col: fixed an issue in which it was not possible to add a note during an external call in Collaboration

[WMS-15930] - wms: fixed an issue in which body of the email notification about missed calls was in French and the subject of the email was in English 

New Firmware

WelcomeConsole firmware v. 68.145.2.58 WorkForce firmware v. 65.145.6.34

[WP-9] - dev: fixed an issue in which WelcomeConsole extension module went to sleep after 30 seconds or 1 minute and it couldn’t be changed via Backlight settings; and the extension remained in sleep mode during calls 

[WP-219] - dev: fixed an issue in which default ringtone was used instead of a custom one on WorkForce, if Call waiting was enabled and there were two calls at a time 

WMS Beta 6.02.20230117.1 Date: 18.01.2023

New Feature

[WMS-15592] - col: added possibility to create Wildix Conference via Outlook

How-to:

  • Click on the button New Wildix Conference on the Home screen
  • Enter necessary details, like title and time of the conference
  • Both an event in Outlook and Wildix Conference are created. The event description includes the link to Wildix Conference as well as dial-in numbers
  • When creating an Appointment in Outlook, you can also add Wildix Conference: just click on the Wildix Conference button next to the Actions section

The support starts from WIService 3.12. 

Current limitation:

  • In case you have a MS Teams meeting add-in, it is recommended to disable the setting "Add online meeting to all meetings” in Files -> Options -> Calendar -> Add meeting provider


Fixes

[WMS-15241] - sys: fixed an issue in which presence status of some users was displayed incorrectly on BLF keys of other users’ devices

[WMS-16010] - wms: fixed an issue in which user data (e.g. voicemail records, faxes, avatar, etc.) wasn’t removed from Client PBX in WMS Network after deleting the user

  • Current limitation: User is not removed from Call groups and Paging groups on PBXs other than the PBX on which the user is deleted

WMS Beta 6.02.20230110.2 Date: 12.01.2023

Improvement

[WMS-15960] - wms: added possibility to import custom fields and language when importing users from Google

How-to:

  • To activate the possibility, admin needs to enable the checkbox “Access to custom fields (admin view)” on the Import from Google screen in WMS
  • The following fields were added:
    • language
    • Custom_* (the * character stands for the name of the custom field) 

Fixes

[WMS-16066] - dev: rolled back W-AIR firmware v. 0530b9 due to found issue in which W-AIR base stations randomly started to have huge network latency until rebooted, which resulted in such an issue as bad audio during calls W-AIR firmware v. 530b802

WMS Beta 6.02.20230106.1 Date: 6.01.2023

New Feature

[WMS-15807] - x-hoppers: added possibility to set up integration with Veesion, which allows to detect theft in retail stores in real time 

Documentation: x-hoppers integration with Veesion

Improvement

[WMS-15812] - wim: added possibility to send a batch of user presences from calendar to PBX 

  • Note: In the API endpoint PUT /api/v1/pbx/presence/, the field “extension” was changed to “user”, which can now receive user email or extension
  • The endpoint is available for administrators only

API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/ 

Fixes

[WMS-15342] - sys: fixed an issue in which call dropped in case of an attended transfer from a WP phone due to codecs mismatch

[WMS-15650] - col: fixed a rare issue in which user was logged out from Collaboration with notification that they were logged in on another device

[WMS-15771] - wms: fixed an issue in which it was not possible to check Port blocks on Hardware and Virtual PBXs after upgrade to WMS 6 (the refresh icon kept running for a long time without a result)

[WMS-15823] - wms: fixed an issue when an attempt to delete multiple trunks resulted in 504 Gateway Time-out error

[WMS-15854] - sys: fixed an issue when an extra “\” character was added before every special character and after every line in SMS sent via GSM gateway

[WMS-15881] - wms: fixed some issues with import of users and contacts from Active Directory on WMS 6, in which a) it was impossible to import users and contacts; b) only the first 200 records were processed

[WMS-15964] - wms: fixed an issue, in which import of phonebooks failed if phonebook contact had no name

  • Currently, if the name field is empty, phone number of the contact is automatically used as nam

[WMS-15986] - sys: fixed an issue with SSL certificates renewal 

WMS Beta 6.02.20221220.1 Date: 21.12.2022

Fix

[WMS-15779] - wms: made some language improvements of API documentation 

API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/

WMS Beta 6.02.20221217.1 Date: 19.12.2022

Fix

[WMS-15910] - sys: fixed a vulnerability issue with Server-side request forgery (SSRF) via the component ZohoClient.php in the WMS

  • Note: Manual fix was delivered by Wildix RnD to all PBXs (independently of the version)
  • A final fix was released to the repository rel60beta in version 6.02.20221217.1 (which means that after any upgrade - the PBX will still have the secure version)

WMS Beta 6.02.20221216.1 Date: 16.12.2022

Fixes

[WMS-15766] - wms: fixed an issue with import of large price lists, in which an error about exceeding allowed memory size was displayed

  • Note: Currently, increased the limit of the maximum number of rows in the imported price list file to 115000

[WMS-15847] - sys: fixed an issue in which PIN was not created for users in LDAP after upgrade to WMS v. 5.04.20221115.1, which led to such issues as impossibility to access Voicemail with existing password or login with feature code 99 

WMS Beta 6.02.20221215.1 Date: 15.12.2022

Improvements

[WMS-15733] - sys: improved the logic so that root partition is automatically increased on Hardware PBXs depending on the disk size

[WMS-15752] - sys: changed codec priority in SIP Trunk configurations, enforcing alaw, ulaw codecs to be used on top of g729, for improved audio quality 

  • Note: The change will be applied only for new trunks, or after resaving the current trunk

Fixes

[WMS-15541] - sys: fixed an issue of PBX engine memory leaks with large uptime which occurred on Failover PBXs

[WMS-15744] - wms: improved the upgrade logic to fix an issue in which Hardware PBX could not upgrade from WMS 5 to WMS 6 because of lack of space 

WMS Beta 6.02.20221213.1 Date: 13.12.2022

Improvement

[WMS-15061] - sys: improved system security  

Fixes

[WMS-15530] - sys: fixed an issue in which license on Hardware/ Virtual PBX deactivated after its first activation or after changing license serial

[WMS-15570] - sys: fixed an issue in which active calls dropped during PBX sync process in load sharing scenario 

[WP-232] - sys: fixed an issue in which German umlauts (e.g. ä, ö, ü) were not displayed correctly in contact names on WorkForce, after upgrade to v. 65.145.6.31 

WMS Beta 6.02.20221207.1 Date: 08.12.2022

Improvements

[WMS-15278] - wms: added additional fields (extensionAttribute1-15) to import of users from Office 365, that allow to sync Custom attributes

[WMS-15494] - col: added Catalan to the supported languages in Collaboration

How-to:

  • In Collaboration, go to Settings -> Personal -> Language
  • Choose Catalan
    Or, the language can be chosen via WMS -> Users -> Edit user -> Language  

Fixes

[WMS-15758] - wms: fixed an issue in which it was impossible to select a large number of tags in CDR-View, select/ deselect additional tags due to inability to scroll down items at the bottom of the browser window

[WMS-15769] - wms: fixed an issue in which Popup URL didn’t work correctly if it contained tags variable, after upgrade to WMS 6.01

[WMS-15794] - sys: fixed an issue of SIP proxy crash in some rare cases

New Firmwares

WorkForce firmware v. 65.145.6.32, WelcomeConsole firmware v. 68.145.2.57, Start: v. 150.145.2.13

[WP-159] - dev: added “reachable by phone” user status (blue circle) to be displayed on WorkForce and WelcomeConsole  

[WP-222] - dev: made some security improvements on WP phones

WMS Beta 6.02.20221201.4 Date: 2.12.2022

New Feature

[WMS-15424] - sys: added possibility to enable secure connection for sending CDR data to external backend for MySQL

Improvement

[WMS-14867] - sys: improved security of how web passwords are stored

Note: Web password is encrypted when:

  • old backup is applied 
  • users are uploaded from CSV file
  • an old user on a running system has unencrypted password

Fixes

[WMS-14296] - sys: fixed an issue in which it was impossible to delete call history in Collaboration if MSSQL database was used as CDR-backend on the PBX

[WMS-15670] - wms: fixed an issue in which an FXO trunk could not be added to a Trunk Group and Trunk Group could not be edited if it already included an FXO trunk 

WMS Beta 6.02.20221122.1 Date: 25.11.2022

New Firmware

W-AIR v. 0530b9

[WMS-15573] - dev: released new firmware for W-AIR bases, handsets, and repeaters, which includes fixes of the following issues:

  • in case an initiated call was rejected for some reason, the base repeated the attempts to call the number 4 times
  • it wasn’t possible to start an outgoing call (the call failed with “Insufficient resources” message)
  • voice prompts could not be upgraded

WMS Beta 6.02.20221122.1 Date: 23.11.2022

Improvement

[WMS-15659] - wms: added a new API endpoint that allows to set presence for multiple users at once: PUT /api/v1/pbx/presence/ - lets to set status (dnd/away), status message, and till what time the status is set for the specified extensions


Fixes

[WMS-15686] - sys: fixed an issue in which emails with 2FA code were not sent after PBX upgrade to WMS 6.01

[WMS-15710] - wms: fixed an issue in which SIP Proxy didn’t start after reboot, after upgrade to WMS 6.01  

WMS Beta 6.02.20221121.1 Date: 21.11.2022

Improvements

[WMS-14150] - dev: improved provisioning logic to handle upgrades of mixed W-AIR networks, which include both new (SyncPlus and Small Business R2) bases and bases that are end of life (W-AIR and Small Business R1)

[WMS-15545] - sys: added sound package with system sounds in Basque language The package is available in WMS -> Settings -> PBX -> Language and region -> Sounds packages

[WMS-15627] - sys: fixed an issue in which all PBXs in WMS network had the same version but it was indicated that some of them need to be upgraded  

Fixes

[WMS-11529] - x-ca: fixed an issue in which attended transfers were not included within answered calls in x-caracal reports

[WMS-15452] - sys: fixed an issue in which users received false notifications about the state of SIP Trunk registration 

[WMS-15640] - wms: fixed an issue with presence sync between PBXs in WMS Network when using Microsoft 365 calendar integration

[WMS-15673] - wms: fixed an issue in which pop-up messages were not visualised in WMS if admin used French language and the WMS network was not aligned with licences on the PBX 

  • Note: in WMS 5.04.20221104.2, the issue also affected visualisation of some pages in WMS (e.g. Users and Debug page)

[WMS-15700] - fixed an issue in which incoming call was displayed as a remote call from “Wildix GW” if user had an activated Mobility extension lookup feature 

WMS Beta 6.02.20221113.10 Date: 14.11.2022

Improvements

[WMS-12119] - wms: made some UI/UX improvements of the Groups page in WMS -> Users, which include:

  • updated design of the Add, Edit, and Delete buttons and modal windows
  • added progress bar in case of deleting multiple groups
  • updated design of 'Edit admin permissions' modal window

Note: Also, the following API endpoints have been extended:

  • GET /api/v1/PBX/AclGroups/ - for each record, an array of "adminRules" has been added, which is required for editing admin permissions. The array may be empty
  • GET /api/v1/PBX/AclGroups/Rules - added a list of all rules for admin permissions, named "adminList"
  • PUT /api/v1/PBX/AclGroups/<id> - this endpoint can now edit admin permissions

[WMS-14430] - sys: added support of Basque language on WP phones   

[WMS-15517] - x-ca: to optimise system performance, improved the logic so that x-caracal tab in browser is paused after 10 minutes of inactivity 

[WMS-15598] - sys: added a new provisioning parameter for x-hoppers headsets that allows controlling silent charging setting

Requirements:

  • W-AIR firmware starting from v 650b2
  • Activated x-hoppers

How-to:

Add the following parameter with one of the values to the [wildixair] section of /rw2/etc/provision.conf file:
WairSilentcharging = on | off | deactivated

  • on: only LED indication while charging
  • off: normal mode with LED indication and audio while charging
  • deactivated: headset is disconnected and can’t receive calls while charging

By default, silent charging is set to On. 


Fixes

[WMS-10916] - col: fixed an issue in which a sent post-it message which contained numbers was displayed with redundant HTML code

[WMS-13043] - wms: added possibility to sync presence status between PBXs in WMS Network

[WMS-14649] - col: fixed an issue in which it wasn’t possible to see incoming video stream from 2N intercom during an outgoing call, after upgrade to Chrome 103

[WMS-15266] - sys: fixed an issue in which auto upgrade of Hardware PBXs could not be started due to lack of space at /var/log/ directory

[WMS-15551] - x-ca: fixed an issue in which some agents were not displayed on Realtime report in x-caracal, if the agents had 4-digit extension starting with zero 

WMS Beta 6.02.20221102.1 Date: 2.11.2022

New Firmware

WelcomeConsole v. 68.145.2.55

[WP-220] - dev: fixed an issue in which WelcomeConsole randomly froze with USB headset connected 

WMS Beta 6.02.20221026.2 Date: 31.10.2022

Additional packages ejabberd 20.03-6.02.20221027.1 wildix-cw 6.02.20221027.1 x-caracal 6.02.20221027.1

New Feature

[WMS-14797] - x-ca: added display of user presence status message in x-caracal Realtime and Agent reports  

Fixes

[WMS-15334] - wda: fixed an issue in which phone number was displayed instead of the lookup data (lead name) in case of an outgoing call to a CRM lead via GSM trunk 

[WMS-15448] - col: fixed an issue in which user got fax delivery error when sending fax from Send fax window in Collaboration, though the fax was sent successfully

WMS Beta 6.02.20221026.2 Date: 28.10.2022

Improvement

[WMS-15439] - sys: increased the maximum number of characters allowed to be send in SMS via Collaboration up to 670 symbols 

  • Note: Sending SMS using SMS API allows the same number of characters 

WMS Beta 6.02.20221024.1 Date: 25.10.2022

Improvement

[WMS-12048] - wms: added possibility to configure trusted IP list in WMS 

How-to:

  1. Go to WMS -> Settings -> PBX -> Security
  2. Navigate to the Trusted IPs list section
  3. In the Trusted IP field, enter the IP addresses you want to add to the trusted list

Notes:

  • Allowed values are: valid IP addresses (subnets are not allowed)
  • Maximum number of IPs that can be added: 32

WMS Beta 6.01.20221019.4 Date: 19.10.2022

New Feature

[WMS-15170] - wms: added user presence status sync with Google Calendar 

User presence status, status message (set according to an event's title) and duration automatically change if there is an event in Google calendar.

Requirements:

  • Admin access to PBX, Google Suite Admin Console and Google Workspace

Activation:

To activate Google Calendar integration:

  • Go to WMS Settings -> PBX -> Integrations -> Calendars

  • Click Install and proceed with 2 steps:

    • perform Domain-wide delegation by inserting Client ID and Scopes on Google side

    • connect the Integration by inserting Administrator email which has access to Google Workspace and organization's Primary domain indicated in Google Workspace

Notes:

  • The sync works only for "Event" (users status changes to DND) and "Out of office" (user status changes to Away) types

  • An event should be confirmed. Otherwise, user status doesn't change

  • If an event is private, only user status changes, status message and duration are not set

  • After expiration, user status changes to Available 

Improvement

[WMS-14707] - x-hop: simplified the initial process of x-hoppers setup

  • Renamed wair-retail-helper into to x-hoppers-helper
  • x-hoppers-helper service now starts automatically if x-hoppers is activated on a PBX

Documentation: https://wildix.atlassian.net/wiki/x/QB-OAQ

New Firmware

WelcomeConsole v. 68.145.2.53, WorkForce v. 65.145.6.31, Start firmware v. 150.145.2.12 

[WP-212] - dev: added support for Basque language on Start, WorkForce and WelcomeConsole 

New W-AIR firmware v 650b2 

Important: Starting from the current version, all further W-AIR firmwares will be released only for W-AIR Sync Plus and W-AIR Small Business R2 bases.

[WMS-15276] - dev: retail mode is now automatically enabled on x-hoppers headsets if x-hoppers is activated on a PBX

The following settings are pre-configured:

  • Retail Mode: On
  • Audio feedback: Voice
  • Silent charging: On
  • Silent mode: Off

Documentation: https://wildix.atlassian.net/wiki/x/QB-OAQ.

WMS Beta 6.01.20221017.4 Date: 17.10.2022

Improvement

[WMS-12120] - wms: refactoring of PBXes page in WMS -> Users  

Fixes

[WMS-15252] - sys: fixed an issue in which incoming CLASSOUND calls immediately dropped due to codec mismatch

[WMS-15261] - x-ca: fixed an issue with x-caracal reports being unavailable for non-admin users 

WMS Beta 6.01.20221011.1 Date: 11.10.2022

Fixes

[WMS-14952] - sys: fixed an issue with switch status reverting to disabled after triggering switch function key in Collaboration, mobile apps and WP phones

[WMS-15041] - sys: fixed an issue in which a call, after being abruptly ended for some reason (e.g. electric supply off), was still displayed as active in CDR-View and PBX logs 

[WMS-15146] - x-ca: fixed an issue with x-caracal being not translated into Spanish if user set American Spanish as an interface language via WMS/ Collaboration

[WMS-15265] - sys: fixed a rare issue with missing logs in wms.log file after PBX upgrade 

WMS Beta 6.01.20221006.2 Date: 06.10.2022

Improvements

[WMS-14292] - x-ca: improved the logic so that only one report can be generated at a time in x-caracal  

Notes:

  • In case of an attempt to start generation of several reports, notification is shown informing which user is already generating a report.
  • These changes relate only to manually generated reports.

[WMS-14898] - wms: made some UI/UX improvements of the Users page in WMS

  • added possibility to resize columns
  • improved tooltip that displays registration data with more than 1 device registered
  • updated design of the Search field
  • updated error messages displayed on Add user modal window after trying to save invalid data
  • updated design of the Set passwords modal window
  • fixed an issue in which Random password generator occasionally generated 9-character SIP password, though the requirement is 10 characters
  • fixed an issue in which it was not possible to change password or SIP password only
  • for admin user, made Extension an optional field
  • possibility to resize columns was also added on the Devices page

Fix

[WMS-15050] - sys: fixed an issue in which the list of temporary banned IP addresses in SIP blocks menu in WMS contained outdated data 

WMS Beta 6.01.20220929.2 Date: 30.09.2022

New Feature

[WMS-14542] - sys: added a new Dialplan application “Speech to text” that allows to create an automatic system that ask the caller some questions, recognizes the answers, and lets you save the recorded files 

Check out documentation for instructions (Speech to Text section): https://wildix.atlassian.net/wiki/x/ahDOAQ.

WMS Beta 6.01.20220929.1 Date: 29.09.2022

Improvement

[WMS-14690] - dev: enabled TLS 1.2 on W-PA devices by default  


Fix

[WMS-11698] - sys: fixed an issue with Microsoft 365 calendar integration, in which wrong user status was displayed if there were two overlapping events (status switched to the second event even if the first one was not finished yet) 

WMS Beta 6.01.20220927.1 Date: 27.09.2022

Improvement

[WMS-14643] - wms: added support of OAuth2 authorization for Fax/SMS server  

How-to:

  1. Go to WMS -> Settings -> System -> Fax/SMS Server
  2. In Server profiles section, click Add
  3. In the field Auth type, choose the option OAuth2
  4. Select Auth provider, Google or Office365 and click Login
  5. Login to the account
  6. Click Save

Limitation:

  • Only corporate Google accounts are currently supported

Documentation will be updated soon.  

WMS Beta 6.01.20220922.2 Date: 23.09.2022

Fix

[WMS-14974] - sys: fixed an issue in which calls placed via Peoplefone trunk dropped after 5-6 minutes 

WMS Beta 6.01.20220921.4 Date: 21.09.2022

Improvement

[WMS-15054] - sys: for improved security, closed Port 53 for public networks on Hardware / Virtual PBXs

Fix

[WMS-10889] - col: fixed an issue in which shared reports in CDR-View had incorrect tags (instead of the tags selected by user who initially created the report) 

WMS Beta 6.01.20220919.1 Date: 19.09.2022

Fixes

[WMS-12662] - wms: fixed some issues with API endpoints and made improvements in API documentation:

  • improved descriptions and examples
  • documented GET/PBX/settings/license/ API endpoint, which returns information about PBX licenses
  • fixed an issue, in which “attachments” filter returned empty data in case it was the only filter applied
  • fixed issues with CallHistory API endpoint, when it was impossible to use search fields with values “attachments”, “timezone” and sort by organisation

API documentation can be accessed via PBX and by the linkhttps://www.wildix.com/wp-content/wms-api/

[WMS-15068] - wms: fixed an issue in which filters of the API endpoint CallHistory were ignored by the system and unfiltered data was returned 

API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/

New Firmware

WorkForce firmware v. 65.145.6.30

[WP-211] - dev: fixed an issue in which WorkForce randomly rebooted in case DuoLED-BT headset was used

WMS Beta 6.01.20220916.2 Date: 16.09.2022

Improvement

[WMS-12121] - wms: made some improvements on the Users page in WMS: - added possibility to remove user without deleting user data

How-to:

Select the option ”User (without deleting user data)” when choosing which data you want to delete

  • updated UI/UX of the Add, Edit, Delete, and Set password modal windows
  • added progress bar when editing/removing multiple users 

Fix

[WMS-14950] - col: fixed an issue when after selecting a colleague via the search field, with whom didn’t chat or call to before, the chat tab didn’t change and it took a very long time to open a chat with the selected user  

WMS Beta 6.01.20220913.1 Date: 14.09.2022

Additional package: wildix-cw 6.01.20220913.1

Fix

[WMS-15085] - sys: fixed an issue of PBX engine crash in some rare cases  

WMS Beta 6.01.20220913.1 Date: 13.09.2022

Improvements

[WMS-14410] - wms: updated design of x-bees invitation email 

[WMS-14655] - wms: improved the backup logic so that configuration of OAuth 2.0 applications is also restored in case of applying system backup 

[WMS-14822] - wda: improved analytics logic so that calls that come through one PBX and get automatic answer by the system (e.g. IVR) on another PBX in WMS Network, with no agent’s reply, are not considered answered and the system message is not counted as talk time  


Fixes

[WMS-14489] - sys: fixed an issue in which new calls were not added to call history in Collaboration due an error on MySQL server

[WMS-14664] - x-ca: fixed an issue in which some x-caracal reports exported to PDF didn’t fit on the page and some columns were cut Note: In case a report includes more than 7 columns, landscape (horizontal) page orientation is automatically applied.

[WMS-15049] - x-ca: fixed an issue in which REST API returned empty data after WMS upgrade to v. 5.04.20220325.8 

WMS Beta 6.01.20220907.1 Date: 8.09.2022

Fix

[WMS-11361] - col: fixed an issue in which it was impossible to export charts in CDR-View in French language 

WMS Beta 6.01.20220902.1 Date: 5.09.2022

Improvement

[WMS-12132] - wms: made some UI/ UX improvements on the Activation/ Licenses page in WMS:

  • split the page into 3 blocks: System, License actions, License usage
  • updated design of the buttons and pop-up windows
  • added a tooltip when hovering a mouse over a license count showing how many licenses are used
  • extended the list of licenses with Wizywebinar, x-caracal, CLASSOUND, Microsoft Phone System, WMS network
  • show “License valid until” field only for activated licenses

Fixes

[WMS-14657] - wms: fixed an issue in which DaySaver GSM trunk was displayed with wrong status information (“No Sim” for signal quality) in WMS -> Trunks tab Note: Status of signal quality for DaySaver is currently not supported

[WMS-14814] - wms: fixed an issue in which PBX engine crashed in some cases: during sending fax, or when entering some commands in terminal, e.g. "queue add member 007 to 4"

[WMS-14861] - dev: fixed an issue in which the latest W-PA model reacted to "Speed Dial" Function key only after pressing the button a second time 

[WMS-14938] - wms: fixed an issue in which sorting of users on the Users tab in WMS didn’t work correctly after upgrade to WMS 6.01 

WMS Beta 6.01.20220823.2 Date: 24.08.2022

Improvement

[WMS-14869] - wms: updated the warning message which is displayed in case WMS Network configuration is not aligned with the order on the WMP, e. g. if WMS Network is enabled on a standalone PBX  

Fixes

[WMS-14873] - wms: fixed an issue in which some Dialplan applications (e.g. Call group) didn’t fit into the Dialplan edit window 

WMS Beta 6.01.20220815.2 Date: 17.08.2022

Improvements

[WMS-13740] - wms: made some UI and UX improvements of the Users page in WMS -> Users, which include:

  • changed design of the table
  • introduced different icons for different types of users
  • changed “+” and “-” buttons to “+Add” and “-Delete”  

[WMS-14300] - wms: fixed an issue when members of a Call group, which also included users from another PBX in WMS Network, had unanswered call records in Collaboration History even though the calls were answered by Call group members from another PBX   

[WMS-14691] - wms: improved the upgrade logic by blocking upgrade to the next major WMS version in case of wrong WMS Network configuration, to avoid issues with calls 

Notes:

  • PBX can still upgrade within the same major WMS version
  • To be able to upgrade to the next major WMS version, e.g. from WMS 5 to WMS 6, WMS Network has to be configured correctly, matching the licences ordered on the Wildix Management Portal 

New Firmware

W-AIR firmware v. 530b801

[WMS-14652] - dev: fixed an issue with W-AIR base stations in which attempts to start an outgoing call failed resulting in  “insufficient resources” error message

WMS Beta 6.01.20220810.1 Date: 12.08.2022

Improvement

New firmware for WorkForce v. 65.145.6.29, for WelcomeConsole v. 68.145.2.51 

[WP-4] - dev: introduced a new BLF type Prefix, which allows to add a certain predefined value (indicated in BLF Prefix) to a dialled phone number / BLF on WorkForce and WelcomeConsole 

How-to set up:

  • Via Collaboration:
    1. Go to Settings -> Fn keys
    2. Click Add -> Prefix
    3. Enter Label and prefix value

  • Via WMS:
    1. Go to Users -> choose user -> click Edit preferences
    2. Navigate to Settings -> Function keys -> click Edit
    3. Add Prefix -> enter prefix value and label
    4. Click Ok -> Save

Notes:

  • The following values are allowed: +0..9*# a-z A-Z
  • WelcomeConsole extension module is also supported
  • BLF Prefix doesn’t work for phonebook calls
  • BLF Prefix is not displayed on Fn keys tab in Collaboration

Fixes

[WMS-14485] - x-ca: fixed an issue in which Idle Time in Agent Availability report displayed negative values if chosen time range in filter included future date  

[WMS-14669], [WMS-14689] - sys: fixed an issue of PBX engine crash in some rare cases

[WMS-14801] - sys: fixed an issue in which the ‘migrate2cloud’ script failed to execute 

New Firmware

New firmware v. 27.19.10.20

[FXX-23] - dev: fixed an occasional issue in which after upgrade to v. 27.19.10.19, W02FXS r3 media gateways reset their configurations to the default ones and rolled back to the previous firmware version

WMS Beta 6.01.20220805.1 Date: 8.08.2022

Fix

[WMS-14612] - wms: fixed an issue in which BRI/ PRI trunks were not displayed on Trunks page in WMS after upgrade to WMS 5.04 

WMS Beta 6.01.20220804.1 Date: 4.08.2022

New Feature

[WMS-12489] - wms: added possibility to choose which user data (personal data, voicemails, etc.) has to be deleted  

How-to:

  1. Go to WMS -> Users
  2. Choose user or a group of users -> click delete (-)
  3. Select data to be deleted -> click Ok

The list of options you can choose from:

  • Personal data (avatar, mobile phone, email, new passwords)
  • Voicemails
  • Voicemail greetings
  • Calls (history, records, faxes)
  • Chat history
  • Phonebooks
  • Call group member
  • Missed call manager
  • Paging group member
  • Applications (s2s, simple token)
  • Unassign devices

If you want to delete user and all their data, tick off the option “User with all data”


Notes:

  • Updated API endpoint DELETE /PBX/Colleagues/{id}/ with the new parameters
  • Removed API endpoint for multiple user deletion DELETE /PBX/Colleagues/{ids}/

API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/  

Improvement

[WMS-14219] - wms: added Feedback button in WMS and x-caracal which provides possibility to leave customer feedback

WMS Beta 6.01.20220725.3 Date: 1.08.2022

Additional packages: wildix-sslh 6.01.20220728.1 whoteld 6.01.20220728.1 wildix-cw 6.01.20220727.1

Fix

[WMS-14469] - sys: fixed an occasional issue, in which Hotel integration stopped working because WHotel daemon crashed and could not be restarted automatically 

WMS Beta 6.01.20220725.3 Date: 26.07.2022

Improvement

[WMS-9003] - wms: made some fixes and improvements on the Dialplan page in WMS:

  • added localizations of the Visual/ Developer buttons, Search field and alerts
  • when hovering a mouse over buttons in application options, made it visually clear that the button is selected
  • removed extra minus (-) character which appeared in caller number if “Remove” field was chosen in the “Set” options but no data was entered
  • in “Dial the phone” application -> “Set” options, improved the logic so that only chosen field remains active (“Custom” or “Remove”)
  • added an alert notifying that “/” symbol is not allowed in a variable name in “Set” rule
  • fixed an issue in which variable name was broken if the variable name contained “|” symbol
  • resolved an issue when new dialplans were not displayed on IVR tab until the page was reloaded
  • fixed an issue when a red arrow was displayed in the field "Name" on Edit rule window if user tried to save settings without a name and then entered it
  • fixed an issue in which on the Timetable/ Switch tab in Start/ End time columns it was impossible to set time after clicking on the delete [x] button

Fixes

[WMS-14457] - sys: fixed an issue in which calls routed through WMS network randomly dropped in some cases 

[WMS-14519] - sys: fixed an issue in which x-caracal log files were not rotated  

[WMS-14544] - wms: made some security improvements 

[WMS-14602] - sys: fixed an issue of PBX engine restart because of a deadlock after executing the cli command 'sip show channels'  

[WMS-14613] - sys: fixed an issue in which “Enable routing eth0” was deactivated after reboot on Hardware or Virtual PBX, after upgrade to WMS 5.04.20220506.5 

WMS Beta 6.01.20220721.1 Date: 21.07.2022

New Feature

[WMS-13627] - sys: added possibility to set up backend for storing chat and call history (CDR) on Cloud PBXs  

How-to:

  1. Go to WMS -> Settings -> PBX -> Call and chat history
  2. Configure backend: proceed to MySQL/ MSSQL/ Sqlite tab -> enter the necessary data -> click Save
  3. Go to Settings tab -> select the configured backend in the CDR-backend field -> click Save

Documentation: WMS Settings Menu Guide.

Fix

[WMS-14464] - sys: fixed an issue in which licence renewal failed and WMS admin got the notification “An error occurred while updating the licence. For the correct work of all services, copy PBX key and reactivate the licence” 

WMS Beta 6.01.20220713.1 Date: 15.07.2022

Fixes

[WMS-12232] - sys: fixed some rare performance issues (e.g. web interface stuck on ‘Proceeding’ during phonebook import) on Hardware/ Virtual PBX, faced by users with some router models/ firewalls 

[WMS-14017] - col: fixed an issue when user didn’t receive notification about unread group chat message and the message was marked as read, if user was on a different tab in Collaboration (other than Chat) or after login  

[WMS-14079] - col: fixed an issue with Colleague Fn key functionality in Collaboration, in which there was no audio beep notification for an incoming call, though Audio notification option was enabled 

[WMS-14135] - x-ca: fixed an issue when x-caracal reports sent in scheduled reports email via Run Now button didn’t contain all required information 

[WMS-14490] - col: fixed an issue in which user status in Collaboration didn’t sync with Outlook after upgrade to WMS Beta 6.01.20220708.5 

WMS Beta 6.01.20220708.5 Date: 08.07.2022

Improvement

[WMS-12126] - wms: made improvements to the Upgrade page UI and the upgrade logic: 

  • combined Upgrade and Automatic upgrade sections into one on WMS -> Tools and utilities -> Upgrade page
  • enabled weekly auto-upgrade from the repository used for manual upgrade 

Fixes

[WMS-13911] - col: fixed one-way audio issue in case of a call from Collaboration to a device that doesn’t support Opus codec, if there was an automatic answer (e.g. in case of Away status) before user answered the call 

[WMS-14241] - wms: made some security improvements 

WMS Beta 6.01.20220628.1 Date: 28.06.2022

Improvement

[WMS-12641] - wms: updated design of FXO section on Trunks page in WMS and added new API endpoints for FXO trunks:

  • GET /api/v1/Trunks/Fxo/ - Get a list of FXO trunks
  • POST /api/v1/Trunks/Fxo/ - Create an FXO trunk
  • PUT /api/v1/Trunks/Fxo/{id} - Update an FXO trunk by id
  • DELETE /api/v1/Trunks/Fxo/{id} - Delete an FXO trunk by id

API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/  

[WMS-14242] - sys: added an option to allow calls from users that have the same public IP address as a static trunk 

How-to:

Add the following line to /etc/kamailio/cfg/host_specific_custom.cfg file:

  • modparam("pv", "varset", "allow_users_and_trunks_behind_same_nat=i:1")
    Available values: 1 - enabled; 0 - disabled. The parameter is disabled by default.

Documentation: Custom config parameters List

[WMS-14388] - sys: improved audio quality for calls generated by PBX engine (e.g. callbacks) by decreasing priority of codec g729  

Fixes

[WMS-12208] - sys: fixed an issue in which the feature "Notify by email in case SIP trunk registration status is changed" didn’t work and PBX admin didn’t receive an email notification starting from WMS 5.03 

[WMS-13514] - sys: made some updates to CardDAV sync on macOS:

  • fixed an issue in which not all contacts (only Colleagues) were synced with CardDAV;
  • updated recommended add-ons for Thunderbird Contacts CardDAV sync: “Provider for CalDAV & CardDAV” and "TbSync”

Updated documentation: Sync of Contacts with iOS, Android, Vision, SuperVision, Mac OS X, Thunderbird

[WMS-13803] - wms: fixed an issue of a blank page when user with admin permissions was trying to make import of phonebooks in WMS 

WMS Beta 6.01.20220621.2 Date: 21.06.2022

New Feature

[WMS-14179] - sys: added possibility to customize the maximum number of voicemails per user

How-to:

  • To extend the limit of voicemails (by default, the maximum number is 100), change the value of following parameter in the /etc/callweaver/voicemail-custom.conf file:
    maxmsg=200
    Where 200 is the desired number of allowed voicemails.
    Note: Maximum value is 9999.

Improvements

[WMS-12097] sys: allowed using non-ASCII characters in SMS messages sent via Mail2SMS service

[WMS-12963] - sys: improved behaviour in case PBX admin changes user password via WMS (WEB or SIP password), so that all active sessions are dropped and user is automatically logged out

Note: in case of changing SIP password, automatic logout is applied for web Collaboration only

[WMS-14127] - sys: added delivery of Wildix packages to aptly.wildix.com for PBX upgrades in case of WMS-5.xx and WMS-6.xx 

Documentation: Ports used by Wildix services

[WMS-14162] - dev: added possibility to modify sound volume (RX and TX gain levels) on FXS r3 media gateways via custom provisioning settings

How-to:

  • Add the following parameters to [wildixfxs2] section in /rw2/etc/provision.conf file:
    RXgain= -10-10
    TXgain= -10-10
    By default, RX gain is -2 dB, TX gain is 0 dB.

DocumentationProvisioning Custom Settings

[WMS-14217] - dev: enabled SDES-SRTP for W24FXS r3 by default

[WMS-14238] - wms: security improvements

[WMS-14268] - sys: added “Contact number” field in trunk settings which allows to set custom contact number in SIP trunk configuration

How-to:

  1. Go to WMS -> Trunks
  2. Choose trunk and click Edit
  3. Go to Advanced settings and find Contact number field
  4. Enter the necessary number and click Save

By default, Contact number field is empty.

Fixes

[WMS-11237] - col: fixed an issue in which email notification displayed incorrect content of unread message with “$” sign, removing digits after “$” sign and “$” itself

[WMS-12730] - wms: added a pop-up message notifying that using quotes (“”) is not allowed in WMS -> Dialplan -> Set application

[WMS-13945] - sys: fixed an occasional issue in which Call Group member was permanently put on pause, if the user was moved to another PBX in WMS Network

[WMS-14337] - wms: fixed an occasional issue when Call history didn’t work on WP phones if call history records contained non-UTF-8 characters

New Firmwares 

New firmware for W24FXS r3, W04FXS r3 v. 27.81.10.20, WelcomeConsole v. 68.145.2.45 

[FXX-20] - dev: fixed an issue in which after upgrade to v. 27.81.10.19, FXS r3 devices (W24FXS r3, W04FXS r3) reset their configuration to the default one and their firmware returned to the previous version

[WP-184] - dev: fixed some issues emerging after hanging up a call from DuoLED-BT headset connected to WelcomeConsole:

  • there was no ringtone on an incoming call
  • it was impossible to answer a second incoming call/ retrieve a call from waiting
  • 2-3s audio delay for a caller