WMS Beta Changelog rel60beta

WMS Beta 6.10.20251201.1 Date: 4.12.2025

Wildix additional package: rtpengine 11.5.1.5-6.10.20251204.1

Improvement

[WMS-24831] - sys: improved rtpengine stability under high loads and reducing CPU usage  

WMS Beta 6.10.20251201.1 Date: 1.12.2025

Fix

[WMS-24640] - dev: released W-AIR firmware v.770B400, which include some fixes and improvements: 

• Fixed an issue, where a newly configured alarm was not triggered, if the No Movement alarm had been previously enabled

• Added support for PTT headsets (Poly) on W-AIR handsets

• Added Callback Confirmation option in the W-AIR SB web interface

Note:

• Starting with the v. 770b400 firmware, W-AIR Sync Plus Base stations are not allowed to be downgraded to pre-v. 770b firmware, to comply with EU RED (Art. 3(3)(d),(e),(f)) and ETSI EN 18031 standards. Adding new W-AIR Sync Plus Bases to hybrid W-AIR networks is not supported.

• Starting from firmware v. 770b400, on HW/VM PBXs, local automatic provisioning is no longer available.

• After triggering any alarm on a W-AIR handset, the device should be restarted (long-press Reject key → power off/on). It is recommended to reboot the handset after any alarm configuration or activation.

WMS Beta 6.10.20251020.1 Date: 27.11.2025

Wildix additional packages: wildix-cw 6.10.20251127.1

Fix

[WMS-24756] - sys: fixed an issue in which it was not possible to end a Voice bot call in some cases 

WMS Beta 6.10.20251020.1 Date: 25.11.2025

New Firmwares

New firmwares: ForcePro 5 firmware v.2.12.16.84, WelcomeConsole 5 firmware v.2.12.16.66, Workforce 5 firmware v.2.12.16.77

[WPR5-165] - wpr5: fixed an issue, where audio stopped working when switching from the handset/speaker to a Mono/DuoLED BT headset on WPR5 phones during a call 

WMS Beta 6.10.20251020.1 Date: 18.11.2025

Wildix additional packages: wildix-dialplan 6.10.20251118.1 wildix-lua-base 6.10.20251118.1 wildix-provision 6.10.20251118.1

Improvement

[WMS-24611] - sys: added possibility to disable SDES-SRTP on WP 5 phones How-to:

1. Edit the file /rw2/etc/provision.conf by adding the following parameters:
   [wildixp5]
   SRTPForceUse=no

2. Edit the file /etc/kamailio/cfg.d/host_specific_custom.cfg by adding the following parameters:
   modparam("pv", "varset", "device_caps_sdes_srtp=s:(Wildix-WXQA) | (Wildix WP4[8|9]0GR[3|4])")

3. Restart kamailio by running the command:
   systemctl restart kamailio

4. Send the new configuration to devices via Configure / Sync device option in WMS -> Devices.

By default, the feature is enabled.  

New Firmwares

New firmwares: ForcePro 5 v.2.12.16.82, WelcomeConsole 5 v. 2.12.16.64, WorkForce 5 v.2.12.16.75

[WPR5-151] - dev: fixed an issue in which it was impossible to answer an incoming call on WP 5 phones via the MonoLED/ DuoLED headset answer button in case the phone was registering during the incoming call on another device 

WMS Beta 6.10.20251020.1 Date: 12.11.2025

Wildix additional package: wildix-cw_6.10.20251111.1 wildix-dialplan_6.10.20251112.1 wildix-lua-base_6.10.20251112.1 wildix-lua-base_6.10.20251112.1

Fixes

[WMS-24552] - sys: made some performance improvements to CLASSOUND CNAM service  

[WMS-24668] - sys: fixed a rare issue of PBX Engine memory leak

WMS Beta 6.10.20251020.1 Date: 5.11.2025

Wildix additional package: wildix-cw 6.10.20251105.1

Fix

[WMS-24434] - sys: fixed an issue where PBX engine failed to start due to multiple trunks having matching or similar names 

WMS Beta 6.10.20251020.1 Date: 3.11.2025

Wildix additional packages: wildix-provision 6.10.20251103.1 wildix-lua-base 6.10.20251103.1 wildix-dialplan 6.10.20251103.1

Fix

[WMS-24406] - dev: fixed an issue in which provisioning on WP 5 phones didn’t work on Hardware/ Virtual PBX with two or more network interfaces  

WMS Beta 6.10.20251020.1 Date: 28.10.2025

Wildix additional packages: wildix-data-engine 6.10.20251028.1

Fix

[WMS-24404] - sys: fixed an issue where Voice Bot calls were incorrectly marked as missed in Cloud Analytics (CDR-View 2.0) when an incoming call to a call group was routed to the Voice Bot after not being answered by an agent 

WMS Beta 6.10.20251020.1 Date: 20.10.2025

Fixes

[WMS-24216] - wms: fixed an issue when it was impossible to reassign or delete a W-AIR headset in WMS if it was assigned to a deleted user 

[WMS-24461] - sys: fixed an issue when call holding tone settings on WP 5 phones were reset after reboot  

WMS Beta 6.10.20251015.2 Date: 15.10.2025

Fixes

[WMS-23428] - sys: fixed an issue when after changing the Call Forward All destination via feature code, Wildix phones still displayed the previous destination number 

[WMS-24446] - wms: fixed an issue where incorrect channel variable name (CHANUNAVAI instead of CHANUNAVAIL) was displayed in the Dialplan application “Jump to if congested/busy” which could lead to routing issues  

WMS Beta 6.10.20251002.3 Date: 7.10.2025

Wildix additional package: sipproxy 5.5.3-6.10.20251007.3

Fix

[WMS-24430] - sys: fixed an issue of SIP Proxy crash in some rare cases  

WMS Beta 6.10.20251002.3 Date: 6.10.2025

Wildix additional packages: wildix-dialplan 6.10.20251006.1 wildix-lua-base 6.10.20251006.1 wildix-provision 6.10.20251006.1

Improvement

[WMS-24308] - dev: added new custom provisioning parameter that allows to manage the Pre-Dial option on WP 5 phones

How-to:
Add the following parameter to the [wildixp5] section of the /rw2/etc/provision.conf file:
DisablePreDial = yes

By default, DisablePreDial is set to “no”. When Pre-dial is deactivated (DisablePreDial parameter set to “yes”), user can dial a number and automatically be connected, e.g. using the loudspeaker, without pressing additional buttons before or after the dialling.  

WMS Beta 6.10.20251002.3 Date: 2.10.2025

Fix

[WMS-24046] - wms: fixed an issue in which menu options in WMS were scrolling instead of being displayed as a dropdown list  

WMS Beta 6.10.20250924.2 Date: 30.09.2025

Wildix additional packages: wildix-data-engine 6.10.20250930.1 wildix-base 6.10.20250929.1 wildix-dialplan 6.10.20250930.1 wildix-lua-base 6.10.20250930.1 wildix-provision 6.10.20250930.1

Improvement

[WMS-24361] - dev: shorten registration update interval on wpr5 to deal with potential firewall issues  

Fixes

[WMS-24010] - ca: fixed an issue in which an incoming call to a call group was displayed with incorrect “To Number” in CDR-View 2.0 (the call was assigned to an agent with mobility enabled, even if another user answered the call)  

[WMS-24119] - wms: fixed an issue in which NTP Server configuration was not applied on Hardware/ Virtual PBX 

[WMS-24279] - dev: fixed an issue of W-AIR Base station memory leak in some cases after upgrade to firmware v. 760b300 New firmware v. 760b400

WMS Beta 6.10.20250924.2 Date: 24.09.2025

Fixes

[WMS-24146] - sys: fixed an issue which could lead to call drops in WMS 7 

[WMS-24200] - wms: fixed an issue when x-bees, Collaboration 7 or x-hoppers could not connect to PBX in some rare cases 

WMS Beta 6.10.20250901.1 Date: 18.09.2025

Wildix additional packages: wildix-diagnostics-hub 6.10.20250917.1 wildix-data-engine 6.10.20250918.1 wildix-cw 6.10.20250918.1

Fixes

[WMS-23617] - wms: fixed an issue in which sending email via Dialplan, Diagnostics Hub didn’t work in some cases  

[WMS-23911] - dev: improved the logic which could cause the issue where it was impossible to remove voicemail notifications, even when the voicemail inbox was empty  

New Firmwares

New firmwares: ForcePro 5 v. 2.12.16.79, Start 5 v. 2.12.5.47, WelcomeConsole 5 v. 2.12.16.61, WorkForce 5 v. 2.12.16.71 

[WPR5-112] - dev: added support for umlauts (ä, ö, ü) on WP 5 phones

WMS Beta 6.10.20250901.1 Date: 9.09.2025

Wildix additional package: wildix-cw 6.10.20250909.1

Fix

[WMS-24203] - rna: fixed an issue in which a call group user in x-bees/ Collaboration 7 had incorrect user status after transferring a call and couldn’t accept new calls until the transferred call ended 

WMS Beta 6.10.20250901.1 Date: 3.09.2025

Wildix additional package: x-caracal 6.10.20250903.1

Fix

[WMS-23414] - x-ca: fixed an issue of incorrect pause time and wrapup time in x-caracal reports which remained after WMS-23073 

New Firmware

New firmware: SuperVision 5 v.2.12.0.17

[WPR5-130] - dev: fixed one-way audio issue during long calls via SIP trunk on WP 5 phones after a call was placed on hold and then resumed 

WMS Beta 6.10.20250901.1 Date: 1.09.2025

Improvement

[WMS-24085] - wms: returned the support for “Remember me” option for admin accounts The option is now available by default, no additional configuration is required.  

WMS Beta 6.10.20250828.1 Date: 28.08.2025

New Feature

[WMS-23876] - dev: implemented transitional firmware upgrade/downgrade logic for W-AIR Bases (SyncPlus, Small Business R2) to prevent issues with network stability and handset registration  in case of upgrading after a long delay and skipping multiple firmware versions (e.g. from v510 to v760)

During the upgrade, the firmware is first upgraded to the lower versions e.g. from v530 -> v670 -> v720 -> and finally to v760.   

Improvement

[WMS-23788] - wms: updated the logic of deleting user data in WMS so that call recordings are also removed from CDS during user data deletion process  

WMS Beta 6.10.20250827.1 Date: 27.08.2025

New Firmwares

New firmwares: Start 5 v.2.12.5.46, ForcePro 5 v. 2.12.16.78, WelcomeConsole 5 v. 2.12.16.60, WorkForce 5 v. 2.12.16.70.

[WPR5-130] - dev: fixed one-way audio issue during long calls via SIP trunk on WP 5 phones after a call was placed on hold and then resumed 

WMS Beta 6.10.20250815.1 Date: 26.08.2025

Wildix additional packages: wildix-data-engine 6.10.20250826.2 wildix-provision 6.10.20250826.1 wildix-lua-base 6.10.20250826.1 wildix-dialplan 6.10.20250826.1 sipproxy 5.5.3-6.10.20250826.2

Fix

[WMS-23977] - sys: fixed a rare issue in which Data engine couldn’t start on Virtual and Hardware PBX in some cases 

New Firmwares

New firmwares: ForcePro 5 v.2.12.16.77, Start 5 v. 2.12.5.45, WelcomeConsole 5 v.2.12.16.59, WorkForce 5 v. 2.12.16.69

[WPR5-109] - dev: fixed an issue where new voicemails could not be replayed immediately on WP 5 phones and required re-entering the mailbox 

WMS Beta 6.10.20250815.1 Date: 15.08.2025

Fix

[WMS-23972] - wms: fixed an issue where an error message was mistakenly displayed when moving a user from one PBX to another in a WMS Network, even though the operation was completed successfully 

WMS Beta 6.10.20250807.1 Date: 13.08.2025

Wildix additional packages: wildix-provision 6.10.20250813.1 wildix-lua-base 6.10.20250813.1 wildix-dialplan 6.10.20250813.1 sipproxy 5.5.3-6.10.20250813.1 wildix-data-engine 6.10.20250813.2

Fixes

[WMS-23082] - x-hop: fixed a rare issue in which headset was not added to the broadcast automatically and it couldn’t be resolved by placing the headset on the charger and picking it up again  

[WMS-23887] - sys: fixed a rare issue in which calls could not be made due to with SIP trunk registration failures and SIP Proxy restarts on PBXs with a large amount of trunks 

WMS Beta 6.10.20250807.1 Date: 7.08.2025

Fix

[WMS-23769] - wms: made some security improvements 

WMS Beta 6.10.20250805.2 Date: 5.08.2025

Fix

[WMS-23859] - wms: updated links in x-bees/ Collaboration 7/ x-hoppers welcome emails  

Note: The current service for sending the link in invitation emails will be deprecated after August 25, 2025.

WMS Beta 6.10.20250801.1 Date: 1.08.2025

Fix

[WMS-23838] - sys: made some security improvements 

WMS Beta 6.10.20250731.2 Date: 31.07.2025

Improvement

[WMS-23643] - wms: fixed an issue where 2FA via email didn't work for admin users on Server PBX within the WMS network  

Fix

[WMS-23664] - x-ca: fixed an issue where unpausing a user via x-caracal did not change their presence status in Collaboration from "Away" back to "Available" 

WMS Beta 6.10.20250723.1 Date: 24.07.2025

Wildix additional package: wildix-cw 6.10.20250724.1

Fix

[WMS-23763] - sys: fixed an issue of a long delay before the Voice Bot’s first response on Hardware / Virtual PBX in some cases 

WMS Beta 6.10.20250723.1 Date: 23.07.2025

Fixes

[WMS-23670] - sys: fixed an issue in which incoming fax and voicemail, set via Dialplan application “Go to voicemail”, were not displayed in History  

Note: In case of multiple users set in the “Go to voicemail” Dialplan application, Voicemail is displayed only to the first user indicated.

[WMS-23853] - sys: fixed a rare issue of SIP proxy crash on a big installation in some cases  

WMS Beta 6.10.20250715.1 Date: 21.07.2025

Wildix additional packages: wildix-data-engine 6.10.20250721.2 wildix-dialplan_6.10.20250721.1 wildix-lua-base 6.10.20250721.1 wildix-provision 6.10.20250721.1

Fixes

[WMS-21964] - ca: fixed an issue in which it was not possible to view missed calls of Call groups in Cloud Analytics (CDR-View 2.0)

Managers that need to view Call group missed calls, should have the relevant ACL permissions, e.g.:

• "Cannot - See Analytics - Everybody"

• "Can - See Analytics - Default"

• "Can - See Analytics - Stuff"

Where Default and Stuff are the ACL groups the call group members belong to.

[WMS-23783] - rna: fixed an issue where incoming fax wasn’t added to the conversation in x-bees/ Collaboration 7 after WMS upgrade to v. 6.10.20250717.1 / v. 7.03.20250711.2 

WMS Beta 6.10.20250715.1 Date: 17.07.2025

Wildix additional packages: wildix-dialplan_6.10.20250717.1 wildix-lua-base_6.10.20250717.1 wildix-provision_6.10.20250717.1 wildix-cw_6.10.20250717.1

Fixes

[WMS-23583] - wms: fixed an issue when it was impossible to listen to a voicemail older than 7 days if user language was Dutch 

[WMS-23841] - rna: fixed an occasional issue that affected users in the USA, where during a blind transfer, users received an incorrect announcement that geolocation services must be enabled and the call dropped  

WMS Beta 6.10.20250715.1 Date: 15.07.2025

Fixes

[WMS-23785] - wms: fixed an issue where contacts couldn't be retrieved when importing phonebooks from Google 

WMS Beta 6.10.20250710.2 Date: 10.07.2025

Fixes

[WMS-23659] - col: fixed an occasional issue where the caller could not see the callee’s video during a video call in Collaboration 

[WMS-23669] - wms: fixed an issue where creating a 1-year token failed with an “Expire time too long” error if the device clock was a few seconds ahead of the WMS server time 

New Firmwares

New firmwares: Start 5 v.2.12.5.43, ForcePro 5 v. 2.12.16.74, WelcomeConsole 5 v. 2.12.16.58, WorkForce 5 v. 2.12.16.66.

[WPR5-90] - dev: fixed an issue when the second incoming call was hung up immediately after being answered via MoloLED-BT and DuoLED-BT headsets connected to a WP 5 phone  

[WPR5-99] - dev: fixed an issue in which there was no audio during a call on a WP 5 phone, in case the call lasted more than 23 minutes and was put on hold and resumed  

WMS Beta 6.10.20250708.3 Date: 8.07.2025

Improvement

[WMS-23487] - sys: made some security improvements 

Fix

[WMS-23483] - wms: updated the logic to fix an issue when it was impossible to enable Zoho integration in some cases 

Important: For US accounts, no additional configuration is required. For other countries, it is necessary to add the following parameter to env.custom.ini file, indicating Zoho account country. Example:

ZOHO_CLIENT_AUTH_URI="https://accounts.zoho.eu"

Depending on Zoho account country, the “eu” can be substituted e.g. with “ca” for Canada, “uk” for England, “com.au” for Australia, “jp” for Japan, etc.

You can check your account location in your Account Settings in Zoho.

WMS Beta 6.10.20250630.1 Date: 3.07.2025

Wildix additional package: wildix-data-engine 6.10.20250703.1

Fix

[WMS-23050] - xbs: fixed an issue in which conversation was not created in x-bees when making a call to an external number via a Call group 

WMS Beta 6.10.20250630.1 Date: 30.06.2025

Improvement

[WMS-23610] - wms: updated the iOS Collaboration app installation link sent in the email invitation 

Current service for sending the link in invitation emails will be deprecated after August 25, 2025.   

New Firmware

[WMS-23627] - dev: new W-AIR firmware v. 760b300 which includes the following fixes and improvements:  

• Added possibility to set Callback Confirmation option in W-AIR Base Station settings in case of using W-AIR text messaging feature

• Fixed an issue when it wasn’t possible to cancel an outgoing call on W-AIR handset with firmware v. 760b201 in some rare cases after Call Continuity feature was used

• Resolved an issue when headsets with firmware v. 750 didn’t receive incoming media after some time in x-hoppers broadcast unless the headset was unmuted

• Fixed an issue when headset was not muted after an incoming call ended and headset user returned to the broadcast.

WMS Beta 6.10.20250624.2 Date: 25.06.2025

Improvement

[WMS-23605] - wms: made some security improvements  

Fix

[WMS-23618] - col: reverted the changes made in WMS-20727 and removed the logic in which Echo Cancellation in Collaboration was disabled automatically when Wildix MonoLED/ DuoLED, MonoLED-BT/ DuoLED-BT headsets were used 

WMS Beta 6.10.20250620.2 Date: 20.06.2025

Improvements

[WMS-23525] - wms: updated the logic so that PBX admin is notified via email before S2S, OAuth2 or Simple Token are about to expire or when a new token has been created  

Email notifications are sent 7 days before a token expires; when a token has expired and when a new token was created.  

[WMS-23635] - wms: extended the expiration date for S2S and OAuth2 tokens that were created before WMS 6.10.20250609.6 till September 1, 2025  

WMS Beta 6.10.20250619.2 Date: 19.06.2025

Improvement

[WMS-23509] - wms: added possibility to set up scheduled backups to CDS 

How-to:

1. Go to WMS -> Tools and Utilities -> Scheduled backups tab

2. Enable the option Backup to CDS

3. Set up the schedule and click Save  

[WMS-23603] - wms: added possibility to enable “Remember me” support for admin accounts

How-to:

• To enable the option, add the following parameter to the /rw2/etc/env.custom.ini file:
  ALLOW_REMEMBER_ME_FOR_ADMIN_ROLE=true
  Documentation: Custom config parameters List

WMS Beta 6.10.20250618.2 Date: 18.06.2025

New Firmwares

New firmwares: Start 5 firmware v.52.12.5.42, WorkForce 5 firmware v. 2.12.16.64, ForcePro 5 firmware v. 2.12.16.71, WelcomeConsole 5 firmware v. 2.12.16.56.

[WPR5-111] - dev: fixed an occasional issue in which WP 5 phones lost IP address if DHCP option 132 was used for delivering VLAN ID  

WMS Beta 6.10.20250612.2 Date: 13.06.2025

Wildix additional package: wildix-data-engine 6.10.20250613.1 wildix-provision 6.10.20250613.1 wildix-lua-base 6.10.20250613.1 wildix-dialplan 6.10.20250613.1 wildix-cw 6.10.20250613.1

Fix

[WMS-23593] - sys: fixed voicebots functionality after upgrade to 6.10.20250612.2 

WMS Beta 6.10.20250612.2 Date: 12.06.2025

Fixes

[WMS-22260] - ca: fixed an issue when callback calls were shown as missed calls in Call Analytics 

[WMS-23500] - wms: fixed an issue of PBX engine crash on big installations in some rare cases 

[WMS-23569] - wms: fixed an issue in which the July 1, 2025 expiration date for S2S, OAuth2 and Simple Tokens was not applied and token expired 

New Firmwares

New firmwares: Start firmware v.52.12.5.42, WorkForce 5 firmware v. 2.12.16.64, ForcePro 5 firmware v. 2.12.16.71, WelcomeConsole 5 firmware v. 2.12.16.56.

[WPR5-111] - dev: fixed an occasional issue in which WP 5 phones lost IP address if DHCP option 132 was used for delivering VLAN ID  

WMS Beta 6.10.20250609.6 Date: 09.06.2025

New Feature

[WMS-23342] - wms: implemented mandatory 2FA for root admin users to improve account protection and reduce the risk of credential-based attacks

To authenticate, admins must obtain a one-time password (OTP). It can be obtained via:

• WMP (access via SFPC or directly): go to Customers -> select the specific Company -> under Pbxes, click on the lock icon and copy a code

• QR code scanning with any compatible authenticator app: go to WMS Settings -> PBX -> Security -> under Admin Two-Factor Authentication, click Show QR code -> scan the QR code using an authenticator app.

Documentation: https://wildix.atlassian.net/wiki/x/Y4BQTQ  

Improvements

[WMS-23505] - wms: disabled the ability to send backups via FTP/SFTP to improve system security  

[WMS-23515] - wms: added expiration date to S2S, OAuth2 and Simple Tokens to provide better security 

The expiration date for all existing tokens is set to July 1, 2025. To continue using your token after this date, you need to regenerate it:

• Go to WMS Settings -> PBX -> Integrations -> Applications

• Select the desired token

• Regenerate the token and set a new expiration date

[WMS-23539] - wms: disabled Basic Auth for root admin users to prevent unauthorized access

• For PBXs that used Basic Auth within the past month, it will remain enabled after the upgrade

• To enable it manually, add the following parameter to /rw2/etc/env.custom.ini file: ALLOW_BASIC_AUTH=true 

 Fix

[WMS-23457] - sys: fixed an issue causing increased memory consumption in PBX engine 

WMS Beta 6.10.20250605.1 Date: 5.06.2025

Fix

[WMS-23498] - sys: made some security improvements  

WMS Beta 6.10.20250603.1 Date: 5.06.2025

Wildix additional package: wildix-cw 6.10.20250605.1

Fix

[WMS-23416] - sys: fixed a rare issue of PBX engine crash 

WMS Beta 6.10.20250603.1 Date: 3.06.2025

Fix

[WMS-23477] - sys: made some security improvements  

WMS Beta 6.10.20250508.1 Date: 2.06.2025

Wildix additional package: wildix-data-engine 6.10.20250602.2

Fix

[WMS-23421] - sys: fixed an issue of PBX engine restarts in case of Hardware/ Virtual PBX, with Cloud Analytics disabled

WMS Beta 6.10.20250508.1 Date: 28.05.2025

Wildix additional packages: wildix-cw 6.10.20250528.1 wildix-provision 6.10.20250528.1 wildix-lua-base 6.10.20250528.1 wildix-dialplan 6.10.20250528.1

Fix

[WMS-23333] - dev: fixed an issue causing incorrect ringback tone on W-AIR handsets due to missing country settings in provisioning

WMS Beta 6.10.20250508.1 Date: 23.05.2025

Wildix additional packages: wildix-data-engine 6.10.20250522.1 wildix-provision 6.10.20250523.1 wildix-lua-base 6.10.20250523.1 wildix-dialplan 6.10.20250523.1

Fixes

[WMS-23238] - sys: fixed an issue where triggering the hangup tool on Voice Bot did not terminate the call as expected

[WMS-23387] - classound: fixed an issue in which CLASSOUND received the PBX address instead of the MAC address of the device in case of a call from WP 5 phones in some rare cases 

WMS Beta 6.10.20250508.1 Date: 15.05.2025

Wildix additional packages: wildix-provision 6.10.20250515.1 wildix-lua-base 6.10.20250515.1 wildix-dialplan 6.10.20250515.1 sipproxy 5.5.3-6.10.20250515.1

Fixes

[WMS-22881] - wms: fixed an issue in which WP 5 phones could not register on Hardware PBX due to wrong DNS server set 

[WMS-23126] - dev: fixed an issue in which it wasn’t possible to perform blind transfer to Speed dial button on WP 5 phones

WMS Beta 6.10.20250508.1 Date: 9.05.2025

Wildix additional package: sipproxy 5.5.3-6.10.20250513.1

Improvement

[WMS-23196] - sys: added support for new Vodafone R6 SIP Trunk  

WMS Beta 6.10.20250508.1 Date: 9.05.2025

Wildix additional packages: x-caracal 6.10.20250509.1 wms-cdrview 6.10.20250509.1

Fixes

[WMS-20480] - x-ca: resolved an issue in which x-caracal call details API was not working 

[WMS-23254] - wms: fixed an issue in which it was impossible to open CDR-View 1.0 after recent update  

WMS Beta 6.10.20250508.1 Date: 8.05.2025

Fixes

[WMS-22752] - sys: fixed a visualization issue in Cloud Analytics where Voice Bot calls were incorrectly labeled as missed and outbound, and displayed the Bot ID instead of its number 

[WMS-22943] - wms: fixed an issue where the real-time transcription button was not displayed during x-bees calls after upgrading subscription plans from Collaboration to x-bees 

[WMS-23073] - x-ca: fixed an issue of incorrect pause time and wrapup time in x-caracal reports in some cases 

[WMS-23204] - sys: fixed an issue where Paging did not work due to incorrectly added Multicast addresses 

New Firmware

New W-AIR LifeSaver firmware v 760b200.

[WMS-23210] - dev: fixed an issue in which W-AIR LifeSaver couldn't receive incoming calls in the idle state 

WMS Beta 6.10.20250428.1 Date: 28.04.2025

Fix

[WMS-23035] - wms: made some security improvements 

WMS Beta 6.10.20250424.1 Date: 24.04.2025

Fixes

[WMS-22868] - wms: allowed using a slash character (/) in SMS messages sent via the “Curl SMS send” option, which gives possibility to send clickable URLs  

[WMS-22945] - x-ca: fixed an issue in which Session time in x-caracal was calculated incorrectly in some cases after upgrade to WMS 6.10.20250307.2 

[WMS-22959] - ca: fixed an issue with Agents Stats report in Cloud Analytics (CDR-View 2.0) in which external user phone number was displayed in Agents column in case of a conference call with internal agents and an external user 

WMS Beta 6.10.20250422.1 Date: 22.04.2025

Fixes

[WMS-22888] - dev: fixed an issue in which missed call notification was displayed on WP phones after performing semi-attended transfer using BLF key 

[WMS-22910] - sys: fixed an issue when it was impossible to login to Call groups via Collaboration on a Virtual PBX in case there wasn’t direct Internet connection and Proxy was enabled 

WMS Beta 6.10.20250410.2 Date: 16.04.2025

Wildix additional packages: wildix-provision 6.10.20250416.1 wildix-lua-base 6.10.20250416.1 wildix-dialplan 6.10.20250416.1 wildix-diagnostics-hub 6.10.20250416.1 wildix-data-engine 6.10.20250416.1

Fix

[WMS-23055] - wms: fixed an issue in which PBX could not be rebooted due to an error with Diagnostics Hub script execution 

WMS Beta 6.10.20250410.2 Date: 15.04.2025

Additional Wildix packages: wildix-provision 6.10.20250415.1 wildix-lua-base 6.10.20250415.1 wildix-dialplan 6.10.20250415.1 wildix-wair-local 6.10.20250415.1

Improvement

[WMS-23074] - dev: reverted W-AIR LifeSaver firmware v.750b100 to the previous firmware v.730b300 due to an issue in which LifeSaver handset froze in idle state and was unavailable for incoming calls  

WMS Beta 6.10.20250410.2 Date: 14.04.2025

Additional Wildix package: x-caracal 6.10.20250411.1

Fix

[WMS-22905] - x-ca: fixed an issue when it was impossible to open x-caracal in case of a Virtual/ Hardware PBX with a custom database set in WMS -> PBX -> Integrations -> Analytics -> x-caracal  

WMS Beta 6.10.20250410.2 Date: 10.04.2025

Improvement

[WMS-22893] - wms: added confirmation dialog when attempting to delete W-AIR slot in WMS -> Devices -> W-AIR Devices  

WMS Beta 6.10.20250408.2 Date: 8.04.2025

Fixes

[WMS-22701] - сol: fixed a rare issue in which a wrong device was used instead of the selected one during the first call after logging in to Collaboration 

[WMS-22938] - wms: fixed an issue when it wasn’t possible to download some files in Diagnostics Hub  

WMS Beta 6.10.20250325.2 Date: 3.04.2025

Wildix additional packages: wildix-cw 6.10.20250331.1 wildix-dialplan 6.10.20250403.1 wildix-lua-base 6.10.20250403.1 wildix-provision 6.10.20250403.1

Fixes

[WMS-22632] - wms: fixed an issue in which trunk settings were ignored and trunk registration used UDP transport protocol even if TCP was set 

[WMS-22703] - wda: added global dialplan variable which allows Dial the phone application to ignore user’s “call forward all” settings

How-to:

• To enable, add the following variable to WMS -> Dialplan -> General settings -> Set dialplan variables: SKIP_FORWARD_ALL=yes

By default, the option is disabled. When enabled, when executing Dial the phone application, the called user's settings Call forward all are ignored.

WMS Beta 6.10.20250325.2 Date: 25.03.2025

Improvement

[WMS-22640] - dev: improved the logic so that when missed call notification pop-up is disabled on WP 5 phones, the configuration is not reset after device reboot/ check sync   

Fixes

[WMS-22435] - col: fixed performance and audio issues which occurred in some cases when noise suppression was enabled

[WMS-22779] - dev: fixed an issue in which Cancel key was not translated in some cases on WP 5 phones 

[WMS-22785] - wms: fixed an issue in which incomplete autotrace archive from Diagnostics Hub was sent to CDS and it wasn’t possible to open the archive

[WMS-22865] - wms: fixed an issue with Diagnostics Hub in which Callweaver logging was automatically restarted after PBX reboot, even if Callweaver logging was previously disabled 

[WMS-22890] - dev: fixed an issue in which there was no media in the call with W-PA / W-PA 2 Public Announcer after recent upgrade 

WMS Beta 6.10.20250318.2 Date: 19.03.2025

Wildix additional packages: wildix-provision 6.10.20250319.1 wildix-lua-base 6.10.20250319.1 wildix-dialplan 6.10.20250319.1 sipproxy 5.5.3-6.10.20250319.1

Improvement

[WMS-22716] - dev: enabled SDES-SRTP by default for W-PA / W-PA 2 Public Announcer   

New Firmwares

New firmwares: ForcePro 5 v. 2.12.16.67, Start 5 v. 2.12.5.41, WelcomeConsole 5 v. 2.12.16.54, WorkForce 5 v. 2.12.16.62

[WPR5-91] - dev: resolved an issue in which it was impossible to use MonoLED/ DuoLED headsets with WP 5 phones due to low microphone level

[WPR5-92] - dev: fixed an issue in which search by letters in Phonebook didn’t work in some languages

[WPR5-97] - dev: fixed an issue in which WP 5 Phones returned to the home screen when voicemail was played

WMS Beta 6.10.20250318.2 Date: 18.03.2025

Fixes

[WMS-20643] - sys: fixed an issue when checking old voicemail details in which incorrect date of the incoming voicemail was announced in German language 

[WMS-22784] - sys: fixed an issue in which scheduled backups to SFTP stopped working after upgrade to WMS 6.10 

WMS Beta 6.10.20250307.2 Date: 14.03.2025

Wildix additional packages: wildix-cw 6.10.20250314.2 wildix-data-engine 6.10.20250314.3 wildix-dialplan 6.10.20250314.2 wildix-lua-base 6.10.20250314.2 wildix-provision 6.10.20250314.2

Fixes

[WMS-22315] - sys: fixed an issue in which PBX engine crashed in some rare cases if transcriptions were used

[WMS-22787] - x-hop: fixed an issue with voice authentication and failed attempts to record voice footprint, in which audio prompts notifying about the reason of failure (e.g. too noisy environment or not enough speech) were not played 

WMS Beta 6.10.20250307.2 Date: 10.03.2025

Wildix additional packages: wms-cdrview_6.10.20250310.1

Fix

[WMS-22753] - col: fixed an issue when it was impossible to open CDR-View after upgrade to WMS 6.10

WMS Beta 6.10.20250307.2 Date: 07.03.2025

Fixes

[WMS-22544] - col: fixed a rare no audio issue during some calls in Collaboration on Virtual PBX after update to WMS 6.08

[WMS-22728] - col: fixed an unexpected call drop issue after opening Collaboration Web Phone settings

[WMS-22747] - col: fixed an issue where Collaboration Web Phone could not be used due to an invalid token, preventing users from making and receiving calls 

WMS Beta 6.10.20250305.1 Date: 06.03.2025

Wildix additional packages: sipproxy_5.5.3-6.10.20250306.1 turnserver_4.5.2.6.10.20250306.1

Improvement

[WMS-22677] - sys: updated TURN server logic, so that local IP addresses are included in the TURN server’s allowed list, to avoid a rare issue when there was no media during a call in Collaboration on Hardware / Virtual PBX after update to WMS 6.08.20241029.2  

WMS Beta 6.10.20250305.1 Date: 05.03.2025

Improvement

[WMS-22685] - wms: added notification which is displayed in WMS when trying to upgrade from WMS 6 to WMS 7 

The notification includes a link to the document https://wildix.atlassian.net/wiki/x/AYCgQg which outlines functionality that will no longer be supported in WMS 7.

Admin should read the document, enable the checkbox “I acknowledge the changes and accept the upgrade to WMS 7” and click Confirm on the notification to proceed with the upgrade.

WMS Beta 6.10.20250228.6 Date: 03.03.2025

Wildix additional packages: wildix-dialplan_6.10.20250303.1 wildix-lua-base_6.10.20250303.1 wildix-provision_6.10.20250303.1

Fix

[WMS-22707] - sys: fixed an issue in which remote calls failed to transfer to voicemail in x-bees 

WMS Beta 6.10.20250228.6 Date: 28.02.2025

Improvement

[WMS-20727] - col: updated the logic so that Echo Cancellation in Collaboration is disabled automatically when Wildix MonoLED/ DuoLED, MonoLED-BT/ DuoLED-BT headsets are used

Fix

[WMS-22595] - sys: fixed an issue on Hardware/ Virtual PBXs, in which Diagnostics Hub autotrace files filled up internal disk space causing memory issue after upgrade to WMS 6.09.20250107.2

Note: With this update, old autotrace data will be deleted.

Also, made an improvement so that when creating Diagnostics Hub reports, there is now a notification informing if the report was created successfully.

WMS Beta 6.10.20250225.1 Date: 27.02.2025

Wildix additional packages: wildix-data-engine 6.10.20250227.1 wildix-dialplan 6.10.20250227.1 wildix-lua-base 6.10.20250227.1 wildix-provision 6.10.20250227.1 x-caracal 6.10.20250225.1

Fix

[WMS-22451] - x-ca: fixed an issue of incorrect Session Time in Agent Availability report in x-caracal, in case agents were members of multiple call groups  

WMS Beta 6.10.20250225.1 Date: 25.02.2025

Improvement

[WMS-22437] - dev: released W-AIR firmware v.750b101 (Base stations), v. 750b100 (handsets and headsets) which include some fixes and improvements:

• Fixed an issue in which W-AIR headsets continued to blink green when fully charged

• Resolved an issue in which W-AIR Base Sync Plus didn’t accept passwords in some cases (e.g. if the password had 2 sequential characters)

• Fixed an issue when DND and Call Forward indications were not displayed on the handset display after upgrade to firmware v. 730b100

• Fixed an occasional issue in which it wasn’t possible to access Central Directory on handsets registered to some Base stations unless the Base station was rebooted (additional fix)

Note: Also, disabled automatic update of W-AIR devices on PBXs with x-hoppers license, adding the logic of a separate update of W-AIR devices used in x-hoppers systems.

Fixes

[WMS-21744] - wms: fixed an issue in case of using Collaboration Native app within Citrix as a web phone, in which audio settings were set to default after logging out and logging back in to Citrix Note: For the fix to be applied, after the upgrade users need to go to Collaboration Settings -> Web Phone -> choose the necessary device for Speakers / Ringing / Microphone options and click Save.

[WMS-22486] - x-hop: fixed an issue in which x-hoppers headset was removed from the broadcast in about 10 minutes after being registered to another Base Station  

WMS Beta 6.10.20250217.3 Date: 20.02.2025

Wilidx additional packages: wildix-provision 6.10.20250219.3 wildix-lua-base 6.10.20250219.3 wildix-dialplan 6.10.20250219.3 rtpengine 11.5.1.5-6.10.20250220.1 wildix-cw 6.10.20250220.1

Fixes

[WMS-21655] - sys: fixed a rare issue when PBX sent RTCP packets with source IP 0.0.0.0 to the public interface, causing firewall alerts 

[WMS-22468] - fxo: added possibility to enable pulse dialling mode for FXO analog phone lines, which covers the rare case when it is necessary to use pulse dialling instead of the default DTMF mode 

How-to:

Add the following parameter to the /rw2/etc/provision.conf file, [wildixfxo3] section (applied both for r3 and r4 devices):

FXOPulseDial={"MAC_address_of_device_1": "pulse","MAC_address_of_device_2": "pulse_before_dtmf"}

If you need to enable pulse dialling on all FXO devices, you can use the value “all”:

FXOPulseDial={"all": "pulse"}