Wildix Phones 5 Changelog

Wildix Phones 5 Changelog: new features and improvements for new WP 5 phones. 

Other changelogs: https://www.wildix.com/new-releases-and-updates/

Documentation: Wildix VoIP Phones 5 User Guide

Link for sharing: https://wildix.atlassian.net/wiki/x/AgD0GQ

Note: For further updates, please check WMS Beta and WMS Stable changelogs. 

WP 5 Phones Date: 01.11.2024

New firmwares: Start 5 v. 2.12.5.36, WorkForce 5  v. 2.12.16.56, ForcePro 5 v. 2.12.16.59, WelcomeConsole 5 v. 2.12.16.49

Fixes

Note: The fixes are available starting from WMS Beta 6.08.20241029.3. 

[WPR5-73] - dev: fixed an issue in which full presence status was not displayed on WP 5 Phones after receiving 500 error

[WPR5-75] - dev: fixed an issue in which Phonebook search dialog closed before user could find the necessary contact when performing call transfer on WP 5 phones

Removed the timeout so that the dialog doesn’t close until the user enters the name and presses Enter or Back buttons.

WP 5 Phones Date: 07.10.2024

New firmwares: Start 5 v. 2.12.5.35, WorkForce 5 v. 2.12.16.55, ForcePro 5 v. 2.12.16.58, WelcomeConsole 5 v.2.12.16.48

Fixes

[WPR5-66] - dev: fixed an issue in which WP 5 Phones went back to the home screen when playing voicemail

[WPR5-69] - dev: fixed an issue in which incoming call number was not fully displayed on Start 5 phone

  • Removed BLF keys display during a call to allow user read call data without difficulty. 

[WPR5-74] - dev: fixed an issue in which Phonebook search wasn’t working on WP 5 Phones

WP 5 Phones Date: 24.09.2024

Fix

[WPR5-74] - dev: rolled back the previous firmwares (tickets WPR5-54, WPR5-65), due to an issue in which Phonebook search was not working

WP 5 Phones Date: 19.09.2024

New firmwares: Start 5 v. 2.12.5.34, WorkForce 5 v. 2.12.16.54, ForcePro 5 v. 2.12.16.57, WelcomeConsole 5 v.2.12.16.47

Note: The firmware was rolled back in WPR5-74

Improvement

[WPR5-54] - dev: improved the logic so that dialled number is not lost in case of receiving an incoming call

Fix

[WPR5-65] - dev: fixed an issue in which it wasn’t possible to set value (e.g. 256) in Call Forward All field on WP 5 phones, if the language on the phone was other than English 

WP 5 Phones Date: 27.08.2024

Fixes

[WMS-20034] - dev: improved the speed of WP 5 phones switching back to the Main PBX in Failover scenario when the Main PBX is available again 

[WMS-20854] - dev: fixed an issue in which incorrect time (an hour in advance) was displayed on WP 5 phones in case Dublin time zone was configured on the PBX

WP 5 Phones Date: 09.08.2024

New firmware: Start 5 v.2.12.5.32, WorkForce 5 v.2.12.16.51, WelcomeConsole 5 v.2.12.16.45, ForcePro v.2.12.16.55

Fix

[WPR5-46] - dev: fixed an issue in which Wildix Phones 5 displayed incorrect presence status (“available” for a user who was offline) in some rare cases

WP 5 Phones Date: 16.07.2024

Fix

[WPR5-42] - dev: fixed an issue with two parallel calls on WP 5 phones, in which after pressing the Cancel soft key to end the second call, the first call dropped as well

WP 5 Phones Date: 12.07.2024

New firmware: Start 5 v.2.12.5.30, WorkForce 5 v.2.12.16.49, WelcomeConsole 5 firmware v.2.12.16.43, ForcePro v.2.12.16.53

Fix

[WPR5-49] - dev: fixed an issue where WPR5 dropped outgoing calls to FXS gateway upon answer due to mismatched encryption type 


WP 5 Phones Date: 10.07.2024

New firmware: WelcomeConsole 5 firmware v.2.12.16.43

Fix

[WPR5-44] - dev: fixed an occasional issue in which WelcomeConsole 5 froze when receiving a call in case many BLFs were active

[WMS-20625] - dev: fixed an issue in which Backlight display settings on WP 5 phones returned to default after check/sync


WP 5 Phones Date: 29.04.2024

New firmwares: Start 5 firmware v. 2.12.5.28, WorkForce 5 firmware v. 2.12.16.46, WelcomeConsole 5 firmware v.2.12.16.39, ForcePro 5 firmware v. 2.12.16.51

Fixes

[WPR5-17] - wpr5: fixed an issue in which user presence status icons on WP 5 devices were not displayed during a call

[WPR5-27] - wpr5: fixed an issue of a loud ringing volume on WP 5 phones

[WPR5-29] - dev: fixed an issue in which BLF audio notification beeped three times instead of one

[WPR5-39] - dev: fixed an issue in which busy tone was played after performing blind transfer on WorkForce, ForcePro and WelcomeConsole

WP 5 Phones Date: 04.04.2024

Improvements

[WPR5-14] - dev: added possibility to access Phonebook on WP 5 phones during an active call by pressing the Phonebook key

To access History during an active call, press the Phonebook key -> return on the main screen -> press History Soft key

[WMS-19662] - dev: set the timeout of ignoring false positive off/ on hook events on Start 5 to 300 ms to avoid some issues, e.g. call drops when an incoming call was ringing

Fix

[WMS-19696] - wpr5: fixed an issue in which incorrect number of missed calls was displayed after rejecting a call on a WP 5 phone

WP 5 Phones Date: 27.03.2024

New firmwares: Start 5 firmware v. 2.12.5.26, WorkForce 5 firmware v. 2.12.16.44, WelcomeConsole 5 firmware v.2.12.16.37, ForcePro 5 firmware v. 2.12.16.49

Improvements

[WPR5-8] - dev: improved the logic of Phonebook search on WP 5 phones by adding possibility to press number 2 or 3 times to get the necessary letter

Note: The timeout is 1 sec.

[WPR5-1] - dev: added support of incoming video via HTTP streaming from 2N intercom Helios IP on ForcePro 5

Note: 

  • To be able to unlock the doorphone, the relevant DTMF BLF key should be configured in WMS for the user. 
  • In the current password format for access to the intercom, special characters are not supported. 

Documentation: Integration of 2N intercom Helios IP with Wildix

Fix

[WPR5-32] - dev: fixed an occasional issue of a call drop on Start 5 phone after the call was answered

WP 5 Phones Date: 27.02.2024

Fix

[WMS-19397] - dev: fixed an issue in which semi-attended and attended transfer could not be completed by putting the handset on the hook on WP 5 phones

WP 5 Phones Date: 23.02.2024

Fix

[WPR5-13] - dev: fixed an issue in which call was dropped after being picked up on MonoLED headset plugged into WorkForce 5, ForcePro 5 and WelcomeConsole 5