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WMS Beta Changelog rel60beta

WMS Beta Changelog rel60beta

Owned by Tatiana Bieliakova
Last updated: yesterday at 2:56 pm by Andrew Ignatenko

Update repository: rel60beta

In case of automatic upgrade, make sure to specify the current repository.

Link for sharing: https://wildix.atlassian.net/wiki/x/pgbOAQ

Requirements:

API admin user authentication:

It is recommended to use PHP HTTP client library for S2S authentication: https://github.com/Wildix/s2s-client-php

API documentation: https://<pbx_host>/api/v1/doc/#section/Authentication

In case of Hybrid W-AIR networks that contain both previous versions of W-AIR bases and W-AIR Sync Plus bases, upgrade of such W-AIR networks is be limited to W-AIR firmware v 530 (the last release for W-AIR r1)

Note: Starting from WMS Beta 6.01.20220708.5, automatic upgrades are performed from the repository used for manual upgrade. Weekly automatic upgrade is enabled by default. 

WMS Beta 6.10.20250619.2 Date: 19.06.2025

Improvement

[WMS-23509] - wms: added possibility to set up scheduled backups to CDS 

How-to:

  1. Go to WMS -> Tools and Utilities -> Scheduled backups tab

  2. Enable the option Backup to CDS

  3. Set up the schedule and click Save  

WMS Beta 6.10.20250618.2 Date: 18.06.2025

New Local Provisioning Firmwares

New firmwares for wps-local provisioning: Start firmware v.52.12.5.42, WorkForce 5 firmware v. 2.12.16.64, ForcePro 5 firmware v. 2.12.16.71, WelcomeConsole 5 firmware v. 2.12.16.56.

[WPR5-111] - dev: fixed an occasional issue in which WP 5 phones lost IP address if DHCP option 132 was used for delivering VLAN ID  

WMS Beta 6.10.20250612.2 Date: 13.06.2025

Wildix additional package: wildix-data-engine 6.10.20250613.1 wildix-provision 6.10.20250613.1 wildix-lua-base 6.10.20250613.1 wildix-dialplan 6.10.20250613.1 wildix-cw 6.10.20250613.1

Fix

[WMS-23593] - sys: fixed voicebots functionality after upgrade to 6.10.20250612.2 

WMS Beta 6.10.20250612.2 Date: 12.06.2025

Fixes

[WMS-22260] - ca: fixed an issue when callback calls were shown as missed calls in Call Analytics 

[WMS-23500] - wms: fixed an issue of PBX engine crash on big installations in some rare cases 

[WMS-23569] - wms: fixed an issue in which the July 1, 2025 expiration date for S2S, OAuth2 and Simple Tokens was not applied and token expired 

New Firmwares

New firmwares: Start firmware v.52.12.5.42, WorkForce 5 firmware v. 2.12.16.64, ForcePro 5 firmware v. 2.12.16.71, WelcomeConsole 5 firmware v. 2.12.16.56.

[WPR5-111] - dev: fixed an occasional issue in which WP 5 phones lost IP address if DHCP option 132 was used for delivering VLAN ID  

WMS Beta 6.10.20250609.6 Date: 09.06.2025

New Feature

[WMS-23342] - wms: implemented mandatory 2FA for root admin users to improve account protection and reduce the risk of credential-based attacks

To authenticate, admins must obtain a one-time password (OTP). It can be obtained via:

  • WMP (access via SFPC or directly): go to Customers -> select the specific Company -> under Pbxes, click on the lock icon and copy a code

  • QR code scanning with any compatible authenticator app: go to WMS Settings -> PBX -> Security -> under Admin Two-Factor Authentication, click Show QR code -> scan the QR code using an authenticator app.

Documentation: https://wildix.atlassian.net/wiki/x/Y4BQTQ  

Improvements

[WMS-23505] - wms: disabled the ability to send backups via FTP/SFTP to improve system security  

[WMS-23515] - wms: added expiration date to S2S, OAuth2 and Simple Tokens to provide better security 

The expiration date for all existing tokens is set to July 1, 2025. To continue using your token after this date, you need to regenerate it:

  • Go to WMS Settings -> PBX -> Integrations -> Applications

  • Select the desired token

  • Regenerate the token and set a new expiration date

[WMS-23539] - wms: disabled Basic Auth for root admin users to prevent unauthorized access

  • For PBXs that used Basic Auth within the past month, it will remain enabled after the upgrade

  • To enable it manually, add the following parameter to /rw2/etc/env.custom.ini file: ALLOW_BASIC_AUTH=true 

 Fix

[WMS-23457] - sys: fixed an issue causing increased memory consumption in PBX engine 

WMS Beta 6.10.20250605.1 Date: 5.06.2025

Fix

[WMS-23498] - sys: made some security improvements  

WMS Beta 6.10.20250603.1 Date: 5.06.2025

Wildix additional package: wildix-cw 6.10.20250605.1

Fix

[WMS-23416] - sys: fixed a rare issue of PBX engine crash 

WMS Beta 6.10.20250603.1 Date: 3.06.2025

Fix

[WMS-23477] - sys: made some security improvements  

WMS Beta 6.10.20250508.1 Date: 2.06.2025

Wildix additional package: wildix-data-engine 6.10.20250602.2

Fix

[WMS-23421] - sys: fixed an issue of PBX engine restarts in case of Hardware/ Virtual PBX, with Cloud Analytics disabled

WMS Beta 6.10.20250508.1 Date: 28.05.2025

Wildix additional packages: wildix-cw 6.10.20250528.1 wildix-provision 6.10.20250528.1 wildix-lua-base 6.10.20250528.1 wildix-dialplan 6.10.20250528.1

Fix

[WMS-23333] - dev: fixed an issue causing incorrect ringback tone on W-AIR handsets due to missing country settings in provisioning

WMS Beta 6.10.20250508.1 Date: 23.05.2025

Wildix additional packages: wildix-data-engine 6.10.20250522.1 wildix-provision 6.10.20250523.1 wildix-lua-base 6.10.20250523.1 wildix-dialplan 6.10.20250523.1

Fixes

[WMS-23238] - sys: fixed an issue where triggering the hangup tool on Voice Bot did not terminate the call as expected

[WMS-23387] - classound: fixed an issue in which CLASSOUND received the PBX address instead of the MAC address of the device in case of a call from WP 5 phones in some rare cases 

WMS Beta 6.10.20250508.1 Date: 15.05.2025

Wildix additional packages: wildix-provision 6.10.20250515.1 wildix-lua-base 6.10.20250515.1 wildix-dialplan 6.10.20250515.1 sipproxy 5.5.3-6.10.20250515.1

Fixes

[WMS-22881] - wms: fixed an issue in which WP 5 phones could not register on Hardware PBX due to wrong DNS server set 

[WMS-23126] - dev: fixed an issue in which it wasn’t possible to perform blind transfer to Speed dial button on WP 5 phones

WMS Beta 6.10.20250508.1 Date: 9.05.2025

Wildix additional package: sipproxy 5.5.3-6.10.20250513.1

Improvement

[WMS-23196] - sys: added support for new Vodafone R6 SIP Trunk  

WMS Beta 6.10.20250508.1 Date: 9.05.2025

Wildix additional packages: x-caracal 6.10.20250509.1 wms-cdrview 6.10.20250509.1

Fixes

[WMS-20480] - x-ca: resolved an issue in which x-caracal call details API was not working 

[WMS-23254] - wms: fixed an issue in which it was impossible to open CDR-View 1.0 after recent update  

WMS Beta 6.10.20250508.1 Date: 8.05.2025

Fixes

[WMS-22752] - sys: fixed a visualization issue in Cloud Analytics where Voice Bot calls were incorrectly labeled as missed and outbound, and displayed the Bot ID instead of its number 

[WMS-22943] - wms: fixed an issue where the real-time transcription button was not displayed during x-bees calls after upgrading subscription plans from Collaboration to x-bees 

[WMS-23073] - x-ca: fixed an issue of incorrect pause time and wrapup time in x-caracal reports in some cases 

[WMS-23204] - sys: fixed an issue where Paging did not work due to incorrectly added Multicast addresses 

New Firmware

New W-AIR LifeSaver firmware v 760b200.

[WMS-23210] - dev: fixed an issue in which W-AIR LifeSaver couldn't receive incoming calls in the idle state 

WMS Beta 6.10.20250428.1 Date: 28.04.2025

Fix

[WMS-23035] - wms: made some security improvements 

WMS Beta 6.10.20250424.1 Date: 24.04.2025

Fixes

[WMS-22868] - wms: allowed using a slash character (/) in SMS messages sent via the “Curl SMS send” option, which gives possibility to send clickable URLs  

[WMS-22945] - x-ca: fixed an issue in which Session time in x-caracal was calculated incorrectly in some cases after upgrade to WMS 6.10.20250307.2 

[WMS-22959] - ca: fixed an issue with Agents Stats report in Cloud Analytics (CDR-View 2.0) in which external user phone number was displayed in Agents column in case of a conference call with internal agents and an external user 

WMS Beta 6.10.20250422.1 Date: 22.04.2025

Fixes

[WMS-22888] - dev: fixed an issue in which missed call notification was displayed on WP phones after performing semi-attended transfer using BLF key 

[WMS-22910] - sys: fixed an issue when it was impossible to login to Call groups via Collaboration on a Virtual PBX in case there wasn’t direct Internet connection and Proxy was enabled 

WMS Beta 6.10.20250410.2 Date: 16.04.2025

Wildix additional packages: wildix-provision 6.10.20250416.1 wildix-lua-base 6.10.20250416.1 wildix-dialplan 6.10.20250416.1 wildix-diagnostics-hub 6.10.20250416.1 wildix-data-engine 6.10.20250416.1

Fix

[WMS-23055] - wms: fixed an issue in which PBX could not be rebooted due to an error with Diagnostics Hub script execution 

WMS Beta 6.10.20250410.2 Date: 15.04.2025

Additional Wildix packages: wildix-provision 6.10.20250415.1 wildix-lua-base 6.10.20250415.1 wildix-dialplan 6.10.20250415.1 wildix-wair-local 6.10.20250415.1

Improvement

[WMS-23074] - dev: reverted W-AIR LifeSaver firmware v.750b100 to the previous firmware v.730b300 due to an issue in which LifeSaver handset froze in idle state and was unavailable for incoming calls  

WMS Beta 6.10.20250410.2 Date: 14.04.2025

Additional Wildix package: x-caracal 6.10.20250411.1

Fix

[WMS-22905] - x-ca: fixed an issue when it was impossible to open x-caracal in case of a Virtual/ Hardware PBX with a custom database set in WMS -> PBX -> Integrations -> Analytics -> x-caracal  

WMS Beta 6.10.20250410.2 Date: 10.04.2025

Improvement

[WMS-22893] - wms: added confirmation dialog when attempting to delete W-AIR slot in WMS -> Devices -> W-AIR Devices  

WMS Beta 6.10.20250408.2 Date: 8.04.2025

Fixes

[WMS-22701] - сol: fixed a rare issue in which a wrong device was used instead of the selected one during the first call after logging in to Collaboration 

[WMS-22938] - wms: fixed an issue when it wasn’t possible to download some files in Diagnostics Hub  

WMS Beta 6.10.20250325.2 Date: 3.04.2025

Wildix additional packages: wildix-cw 6.10.20250331.1 wildix-dialplan 6.10.20250403.1 wildix-lua-base 6.10.20250403.1 wildix-provision 6.10.20250403.1

Fixes

[WMS-22632] - wms: fixed an issue in which trunk settings were ignored and trunk registration used UDP transport protocol even if TCP was set 

[WMS-22703] - wda: added global dialplan variable which allows Dial the phone application to ignore user’s “call forward all” settings

How-to:

  • To enable, add the following variable to WMS -> Dialplan -> General settings -> Set dialplan variables: SKIP_FORWARD_ALL=yes

By default, the option is disabled. When enabled, when executing Dial the phone application, the called user's settings Call forward all are ignored.

WMS Beta 6.10.20250325.2 Date: 25.03.2025

Improvement

[WMS-22640] - dev: improved the logic so that when missed call notification pop-up is disabled on WP 5 phones, the configuration is not reset after device reboot/ check sync   

Fixes

[WMS-22435] - col: fixed performance and audio issues which occurred in some cases when noise suppression was enabled

[WMS-22779] - dev: fixed an issue in which Cancel key was not translated in some cases on WP 5 phones 

[WMS-22785] - wms: fixed an issue in which incomplete autotrace archive from Diagnostics Hub was sent to CDS and it wasn’t possible to open the archive

[WMS-22865] - wms: fixed an issue with Diagnostics Hub in which Callweaver logging was automatically restarted after PBX reboot, even if Callweaver logging was previously disabled 

[WMS-22890] - dev: fixed an issue in which there was no media in the call with W-PA / W-PA 2 Public Announcer after recent upgrade 

WMS Beta 6.10.20250318.2 Date: 19.03.2025

Wildix additional packages: wildix-provision 6.10.20250319.1 wildix-lua-base 6.10.20250319.1 wildix-dialplan 6.10.20250319.1 sipproxy 5.5.3-6.10.20250319.1

Improvement

[WMS-22716] - dev: enabled SDES-SRTP by default for W-PA / W-PA 2 Public Announcer   

New Firmwares

New firmwares: ForcePro 5 v. 2.12.16.67, Start 5 v. 2.12.5.41, WelcomeConsole 5 v. 2.12.16.54, WorkForce 5 v. 2.12.16.62

[WPR5-91] - dev: resolved an issue in which it was impossible to use MonoLED/ DuoLED headsets with WP 5 phones due to low microphone level

[WPR5-92] - dev: fixed an issue in which search by letters in Phonebook didn’t work in some languages

[WPR5-97] - dev: fixed an issue in which WP 5 Phones returned to the home screen when voicemail was played

WMS Beta 6.10.20250318.2 Date: 18.03.2025

Fixes

[WMS-20643] - sys: fixed an issue when checking old voicemail details in which incorrect date of the incoming voicemail was announced in German language 

[WMS-22784] - sys: fixed an issue in which scheduled backups to SFTP stopped working after upgrade to WMS 6.10 

WMS Beta 6.10.20250307.2 Date: 14.03.2025

Wildix additional packages: wildix-cw 6.10.20250314.2 wildix-data-engine 6.10.20250314.3 wildix-dialplan 6.10.20250314.2 wildix-lua-base 6.10.20250314.2 wildix-provision 6.10.20250314.2

Fixes

[WMS-22315] - sys: fixed an issue in which PBX engine crashed in some rare cases if transcriptions were used

[WMS-22787] - x-hop: fixed an issue with voice authentication and failed attempts to record voice footprint, in which audio prompts notifying about the reason of failure (e.g. too noisy environment or not enough speech) were not played 

WMS Beta 6.10.20250307.2 Date: 10.03.2025

Wildix additional packages: wms-cdrview_6.10.20250310.1

Fix

[WMS-22753] - col: fixed an issue when it was impossible to open CDR-View after upgrade to WMS 6.10

WMS Beta 6.10.20250307.2 Date: 07.03.2025

Fixes

[WMS-22544] - col: fixed a rare no audio issue during some calls in Collaboration on Virtual PBX after update to WMS 6.08

[WMS-22728] - col: fixed an unexpected call drop issue after opening Collaboration Web Phone settings

[WMS-22747] - col: fixed an issue where Collaboration Web Phone could not be used due to an invalid token, preventing users from making and receiving calls 

WMS Beta 6.10.20250305.1 Date: 06.03.2025

Wildix additional packages: sipproxy_5.5.3-6.10.20250306.1 turnserver_4.5.2.6.10.20250306.1

Improvement

[WMS-22677] - sys: updated TURN server logic, so that local IP addresses are included in the TURN server’s allowed list, to avoid a rare issue when there was no media during a call in Collaboration on Hardware / Virtual PBX after update to WMS 6.08.20241029.2  

WMS Beta 6.10.20250305.1 Date: 05.03.2025

Improvement

[WMS-22685] - wms: added notification which is displayed in WMS when trying to upgrade from WMS 6 to WMS 7 

The notification includes a link to the document https://wildix.atlassian.net/wiki/x/AYCgQg which outlines functionality that will no longer be supported in WMS 7.

Admin should read the document, enable the checkbox “I acknowledge the changes and accept the upgrade to WMS 7” and click Confirm on the notification to proceed with the upgrade.

WMS Beta 6.10.20250228.6 Date: 03.03.2025

Wildix additional packages: wildix-dialplan_6.10.20250303.1 wildix-lua-base_6.10.20250303.1 wildix-provision_6.10.20250303.1

Fix

[WMS-22707] - sys: fixed an issue in which remote calls failed to transfer to voicemail in x-bees 

WMS Beta 6.10.20250228.6 Date: 28.02.2025

Improvement

[WMS-20727] - col: updated the logic so that Echo Cancellation in Collaboration is disabled automatically when Wildix MonoLED/ DuoLED, MonoLED-BT/ DuoLED-BT headsets are used

Fix

[WMS-22595] - sys: fixed an issue on Hardware/ Virtual PBXs, in which Diagnostics Hub autotrace files filled up internal disk space causing memory issue after upgrade to WMS 6.09.20250107.2

Note: With this update, old autotrace data will be deleted.

Also, made an improvement so that when creating Diagnostics Hub reports, there is now a notification informing if the report was created successfully.

WMS Beta 6.10.20250225.1 Date: 27.02.2025

Wildix additional packages: wildix-data-engine 6.10.20250227.1 wildix-dialplan 6.10.20250227.1 wildix-lua-base 6.10.20250227.1 wildix-provision 6.10.20250227.1 x-caracal 6.10.20250225.1

Fix

[WMS-22451] - x-ca: fixed an issue of incorrect Session Time in Agent Availability report in x-caracal, in case agents were members of multiple call groups  

WMS Beta 6.10.20250225.1 Date: 25.02.2025

Improvement

[WMS-22437] - dev: released W-AIR firmware v.750b101 (Base stations), v. 750b100 (handsets and headsets) which include some fixes and improvements:

  • Fixed an issue in which W-AIR headsets continued to blink green when fully charged

  • Resolved an issue in which W-AIR Base Sync Plus didn’t accept passwords in some cases (e.g. if the password had 2 sequential characters)

  • Fixed an issue when DND and Call Forward indications were not displayed on the handset display after upgrade to firmware v. 730b100

  • Fixed an occasional issue in which it wasn’t possible to access Central Directory on handsets registered to some Base stations unless the Base station was rebooted (additional fix)

Note: Also, disabled automatic update of W-AIR devices on PBXs with x-hoppers license, adding the logic of a separate update of W-AIR devices used in x-hoppers systems.

Fixes

[WMS-21744] - wms: fixed an issue in case of using Collaboration Native app within Citrix as a web phone, in which audio settings were set to default after logging out and logging back in to Citrix Note: For the fix to be applied, after the upgrade users need to go to Collaboration Settings -> Web Phone -> choose the necessary device for Speakers / Ringing / Microphone options and click Save.

[WMS-22486] - x-hop: fixed an issue in which x-hoppers headset was removed from the broadcast in about 10 minutes after being registered to another Base Station  

WMS Beta 6.10.20250217.3 Date: 20.02.2025

Wilidx additional packages: wildix-provision 6.10.20250219.3 wildix-lua-base 6.10.20250219.3 wildix-dialplan 6.10.20250219.3 rtpengine 11.5.1.5-6.10.20250220.1 wildix-cw 6.10.20250220.1

Fixes

[WMS-21655] - sys: fixed a rare issue when PBX sent RTCP packets with source IP 0.0.0.0 to the public interface, causing firewall alerts 

[WMS-22468] - fxo: added possibility to enable pulse dialling mode for FXO analog phone lines, which covers the rare case when it is necessary to use pulse dialling instead of the default DTMF mode 

How-to:

Add the following parameter to the /rw2/etc/provision.conf file, [wildixfxo3] section (applied both for r3 and r4 devices):

FXOPulseDial={"MAC_address_of_device_1": "pulse","MAC_address_of_device_2": "pulse_before_dtmf"}

If you need to enable pulse dialling on all FXO devices, you can use the value “all”:

FXOPulseDial={"all": "pulse"}

WMS Beta 6.10.20250217.3 Date: 19.02.2025

Wildix additional packages: wildix-wair-local 6.10.20250219.1 wildix-dialplan 6.10.20250219.1 wildix-lua-base 6.10.20250219.1 wildix-provision 6.10.20250219.1

Fix

[WMS-22419] - x-hop: fixed an issue in which German Swiss language was used instead of German for x-hoppers audio prompts  

WMS Beta 6.10.20250217.3 Date: 17.02.2025

Improvements

[WMS-20780] - sys: made improvements to avoid a rare issue when whitelist/ blacklist settings were ignored for an incoming call, if the contact was also present in a CRM integration phonebook  

[WMS-22387] - col: made UI/UX improvements by adding notifications in case of network problems during a call so that user is informed of the issue   

Fixes

[WMS-22313] - wms: fixed an issue in which user preferences were ignored by a call transferred from a Call group, in case it was a blind transfer and the Call group had members from different PBXs in WMS Network 

[WMS-22347] - sys: fixed an issue in which Voice bot didn’t work with alaw/ ulaw codecs set in Dialplan in some rare cases 

[WMS-22586] - wms: fixed an issue in which it wasn’t possible to upgrade some Hardware/ Virtual PBXs because of custom traces capturing set up on the system  

WMS Beta 6.10.20250122.1 Date: 13.02.2025

Wildix additional packages: wildix-provision 6.10.20250213.1 wildix-lua-base 6.10.20250213.1 wildix-dialplan 6.10.20250213.1 wildix-data-engine 6.10.20250213.1 wildix-base 6.10.20250213.1 wildix-cw 6.10.20250213.1

Fix

[WMS-20555] - wms: fixed an issue when it wasn’t possible to pause system recording using the *2 feature code for incoming calls transferred to an agent  

WMS Beta 6.10.20250122.1 Date: 10.02.2025

Wildix additional packages:  wildix-data-engine 6.10.20250210.1 wildix-dialplan 6.10.20250210.1 wildix-lua-base 6.10.20250210.1 wildix-provision 6.10.20250210.1

Improvement

[WMS-22492] - x-hop: added possibility to allow W-PA 2 Public Announcer to send notifications to x-hoppers broadcast

How-to:

  1. Access the following file via SSH as root
    /etc/systemd/system/pbx-data-engine.service.d/override.conf

  2. Add “Wildix W-PA2” at the end of the following line:
    XHOP_USER_AGENT=Wildix W-AIR-SP/HS,Wildix W-AIR-SBR2/HS,Wildix W-PA2

  3. Reload systemd and restart the service to apply the changes:

    • systemctl daemon-reload

    • systemctl restart pbx-data-engine 

WMS Beta 6.10.20250122.1 Date: 7.02.2025

Wildix additional packages: wildix-provision 6.10.20250207.1 wildix-lua-base 6.10.20250207.1 wildix-dialplan 6.10.20250207.1 wildix-data-engine 6.10.20250207.1

Improvement

[WMS-22255] - x-hop: improved voice authentication logic to disallow users to log in to multiple headsets at the same time 

  • In case a user has already logged in to a headset and tries to use another one, the login attempt is denied and the following audio message is played: "Sorry, there is another headset assigned to you, two headsets cannot be used at the same time."

  • To set a custom message, add the below variable to WMS -> Dialplan -> General Settings -> “Set dialplan variables” field:
    XHOPPERS_MULTIASSIGN_BLOCK_PROMPT=your custom prompt 

WMS Beta 6.10.20250122.1 Date: 30.01.2025

Wildix additional packages: wildix-dialplan_6.10.20250130.1 wildix-lua-base_6.10.20250130.1 wildix-provision_6.10.20250130.1 wildix-wair-local_6.10.20250130.1

Improvement

[WMS-22450] - sys: reverted W-AIR firmware v.750b101 (Base stations), v. 750b100 (handsets and headsets) due to an issue in which headset stopped receiving media from x-hoppers broadcast  

WMS Beta 6.10.20250122.1 Date: 28.01.2025

Wildix Provisioning Service

Improvement

[WMS-22359] - dev: improved the logic to ensure Bluetooth is no longer turned off on ForcePro 5, WorkForce 5 and WelcomeConsole 5 after check sync/ provisioning  

WMS Beta 6.10.20250122.1 Date: 22.01.2025

Fix

[WMS-22383] - sys: fixed a rare issue with PBX engine crash that occurred when making a call with transcription enabled 

WMS Beta 6.10.20250117.1 Date: 21.01.2025

Fix

[WMS-22200] - col: fixed an issue with blank areas appearing in Collaboration (browser and native app) with dark mode activated when the window was maximized to full screen on Windows 

WMS Beta 6.10.20250117.1 Date: 17.01.2025

Fixes

[WMS-21906] - col: fixed call quality and high CPU usage issue in Collaboration (browser and native app), which could occasionally occur in highly loaded systems

New Firmwares

[WMS-21426] - dev: new W-AIR firmware v.750b101 (Base stations), v. 750b100 (handsets and headsets) which include some fixes and improvements:  

  • Increased W-AIR headsets battery life, extending talk time from 7 hours to 13 hours

  • Fixed an issue in which W-AIR headsets continued to blink green when fully charged

  • Resolve an issue in which W-AIR Base Sync Plus didn’t accept passwords in some cases (e.g. if the password had 2 sequential characters)

  • Fixed an issue when DND and Call Forward indications were not displayed on the handset display after upgrade to firmware v. 730b100 

  • Fixed an occasional issue in which it wasn’t possible to access Central Directory on handsets registered to some Base stations unless the Base station was rebooted (additional fix)

WMS Beta 6.10.20250109.1 Date: 14.01.2025

Improvement

[WMS-22117] - col: added notifications for cases when a call or a video call in Collaboration fails due to no microphone or camera permissions for better user experience

New Firmwares

New firmwares: Start 5 v. 2.12.5.39  WorkForce 5  v. 2.12.16.60 ForcePro 5 v. 2.12.16.63 WelcomeConsole 5 v. 2.12.16.52

[WPR5-78] - dev: improved ringtone volume on WP 5 phones to avoid an issue when the ringtone was too loud when the lowest volume was set

WMS Beta 6.09.20250107.2 Date: 8.01.2025

Improvement

[WMS-21975] - sys: added possibility to enable/ disable EHS on WP 5 phones via custom parameter in the provisioning file

How-to:

Add the following parameter to the file /rw2/etc/provision.conf:

EHSHeadsetType = enable | disable

Note:

  • When the custom parameter is not set, EHS configuration set via WP 5 phone web interface is used. We’ve also updated the logic so that the EHS configuration is not lost during check sync, e.g. after device reboot.

  • When the parameter is set, it overrides the EHS configuration on the phone and applies the value in the provisioning file during the next check sync.  

Fixes

[WMS-22090] - wms: fixed an issue in which all tabs on the Dialplan page in WMS were inaccessible for a user with ALC restriction “cannot access menu: Dialplan: Dialplan rules” but with permissions to access other Dialplan menus 

[WMS-22270] - sys: fixed a rare issue in which call recordings were not saved  

The fix is applied for new data only.

WMS Beta 6.09.20241230.2 Date: 6.01.2025

Fixes

[WMS-22014] - wms: fixed an issue in which sync of work hours stopped working in 2 weeks after installing Microsoft 365 Calendar integration  

[WMS-22104] - dev: fixed an issue in which a number in E.164 format (with plus sign) entered in Call Forward destination fields on WP and WP 5 phones was saved incorrectly and had a space instead of the plus sign (+)  

[WMS-22174] - col: fixed an issue with Voicemail Function key in which it was possible to access only the first 15 voicemails on the list, as the scrolling option was missing 

[WMS-22176] - sys: fixed an issue which could lead to PBX Engine overload when using Voice bots 

WMS Beta 6.09.20241221.1 Date: 21.12.2024

Fix

[WMS-22160] - wms: fixed an issue in which Dialplan could not be loaded on Hardware/ Virtual PBX due to firewall restrictions 

WMS Beta 6.09.20241218.1 Date: 18.12.2024

Fix

[WMS-22138] - dev: fixed an issue on WP 5 phones in which Mute ringtone got disabled every night 

WMS Beta 6.09.20241217.1 Date: 17.12.2024

Fixes

[WMS-22100] - sys: fixed an issue in which failover PBXs could not sync Dialplan configuration from Server PBX after upgrade to WMS 6.08 

[WMS-22118] - col: fixed a rare issue in which it wasn’t possible to use Web phone in Collaboration unless SIP Proxy was restarted  

WMS Beta 6.09.20241211.2 Date: 12.12.2024

Additional Wildix Packages: wildix-provision 6.09.20241211.1 wildix-lua-base 6.09.20241211.1 wildix-dialplan 6.09.20241211.1 wildix-data-engine 6.09.20241211.1

Improvement

[WMS-21725] - sys: added support for the Swiss German language 

  • Swiss German can be used for transcriptions and voice bots.

  • It can be used in Dialplan (language code: de-ch) and in user preferences in WMS or Collaboration.  

WMS Beta 6.09.20241211.2 Date: 11.12.2024

Fixes

[WMS-21748] - ca: fixed an issue in which a call routed to Voicemail email address was displayed with incorrect Wait and Talk time (voicemail message summed up with Wait time) in Cloud Analytics (CDR-View 2.0) and had no Voicemail flag  

Now, Voicemail entry in CDR-View 2.0 is displayed with Talk time value equaling the Voicemail message duration and Voicemail email address in the Dialed Number field.

Note: In case multiple emails are indicated for Voicemail in the Dialplan, only the first of them is displayed in CDR-View 2.0.

[WMS-21850] - xhop: fixed an issue with voice authentication, in which user could not log in back to the headset after headset battery depleted when Base Station was powered off, as user got Service license but was not unassigned from the headset 

[WMS-21988] - sys: added a limitation, so that a Transcription or a Voice bot cannot be started in case the call was answered with opus codec to avoid performance issues  

Real-time transcriptions and Voice bots are supported with alaw/ulaw codecs which can be configured in Dialplan via Set application -> Codecs -> alaw, ulaw.

[WMS-22103] - wms: fixed an issue in which it wasn’t possible to save Dialplan settings after WMS reset 

WMS Beta 6.09.20241206.1 Date: 6.12.2024

Fix

[WMS-22072] - wms: fixed a rare issue in which some PBXs lost Dialplan configuration after upgrade from WMS 6.07 to WMS 6.08 

WMS Beta 6.09.20241204.1 Date: 5.12.2024

Improvement

[WMS-21835] - x-hop: improved Voice authentication login flow so that a new user can pronounce their Colleague ID (extension number) and be automatically directed to onboarding to record their voice footprint 

Note: The new logic is not supported in case the custom Dialplan variable XHOP_ASK_EXTENSION_ON_LOGIN=yes is used.  

WMS Beta 6.09.20241129.1 Date: 4.12.2024

Additional Wildix packages: wildix-provision 6.09.20241202.1 wildix-lua-base 6.09.20241202.1 wildix-dialplan 6.09.20241202.1 wildix-data-engine 6.09.20241202.1 sipproxy 5.5.3-6.09.20241204.1

Improvement

[WMS-21840] - x-hop: added possibility to request user’s extension during x-hoppers voice authentication

How-to:

  • Add the following variable in WMS -> Dialplan -> General Settings -> Set dialplan variables: XHOP_ASK_EXTENSION_ON_LOGIN=yes 

WMS Beta 6.09.20241129.1 Date: 29.11.2024

Improvements

[WMS-21871] - x-hop: improved the logic so that users with SuperHopper license do not get Service license after placing x-hoppers headset into the charger when Voice authentication is used, but stay with the SuperHopper license   

[WMS-21928] - sys: added possibility to use Dialplan parameter TTS Voice for Voice Bots, which makes Voice Bot configuration more flexible and allows to choose the preferred narrator   

Fixes

[WMS-20734] - dev: fixed an issue in which the ACL permission “Cannot use - Voicemail without pin code” didn’t work on WP 5 phones 

[WMS-21841] - x-ca: fixed an issue in which Realtime page in x-caracal was empty or displayed zero values in some rare cases

WMS Beta 6.09.20241126.1 Date: 28.11.2024

Fixes

[WMS-21743] - wms: fixed an issue in which Phonebook import from Exchange Server stopped working 

[WMS-21855] - x-ca: fixed “Response time limit was reached“ error and zero values in reports on Distribution page in x-caracal, in case of Hardware / Virtual PBX and manually installed x-caracal package, after upgrade to WMS 6.08

[WMS-21920] - ca: fixed an issue in which Trunk and Service Number columns in Cloud Analytics (CDR-View 2.0) were empty if the Dialplan included only Play sound application 

WMS Beta 6.09.20241115.3 Date: 26.11.2024

Additional Wildix packages: wildix-provision 6.09.20241122.1 wildix-lua-base 6.09.20241122.1 wildix-dialplan 6.09.20241122.1 sipproxy 5.5.3-6.09.20241121.1 wildix-data-engine 6.09.20241125.1 ejabberd 20.03-6.09.20241122.1 wildix-cw 6.09.20241126.1 wildix-wps-local 6.09.20241122.1

Improvement

[WMS-21914] - dev: enabled the application of Interdigit timeout set in WMS Dialplan General Settings to WP 5 phones 

Fixes

[WMS-21642] - sys: fixed an issue where a call placed to the first Call group with MoH enabled and the custom parameter SPLIT_RECORDINGS=no timed out, causing only the first part of the call to be recorded when answered by the second Call group

[WMS-21915] - sys: fixed an issue where Voice bots were not functioning for the French and Swedish languages

[WMS-21939] - sys: fixed an issue where the device list was unavailable in Collaboration and calls could not be made due to PBX engine crash 

WMS Beta 6.09.20241115.3 Date: 21.11.2024

Additional Wildix packages: wildix-data-engine 6.09.20241120.1 wildix-base 6.09.20241119.1 wildix-cw 6.09.20241120.1

Fixes

[WMS-21608] - sys: fixed no media issue during calls on devices that were connected to a local network interface on Hardware / Virtual PBX, if the network interface had an IP range not standard for local networks, after upgrade to WMS 6.07 

[WMS-21634] - sys: fixed an issue in which call record in History was duplicated if it was a call group call which was answered using Pickup feature code 

WMS Beta 6.09.20241115.3 Date: 19.11.2024

Improvement

[WMS-21402] - wms: refreshed WMS interface so that it matches the style of the relevant product: Collaboration/ x-bees/ x-hoppers

  • WMS looks now depends on the licenses on the PBX, e.g. green login screen and x-hoppers logo in case of a PBX with x-hoppers licenses

  • The logo at the top of WMS interface (above Users tab) matches the product used

  • Renamed x-hoppers tab into Broadcasts

  • In case custom Company logo is used, it is displayed on the login screen and at the top of WMS interface and product logo is moved to the footer

Fixes

[WMS-21605] - sys: fixed an issue in which old W-AIR Basic and W-AIR Basic2 handsets didn’t support umlauts (ä, ö, ü) starting from handset firmware version 740B100 

[WMS-21714] - kite: fixed an issue in which video call via Kite failed in case user started an audio call first, after upgrade to WMS 6.06.20240425.1 

[WMS-21857] - sys: fixed an issue when choosing the Catalan language for Voice bots, the French language was used instead 

WMS Beta 6.09.20241113.2 Date: 14.11.2024

Fixes

[WMS-21621] - x-hop: fixed an issue with voice authentication when user was asked to repeat the phrase again, without informing what was wrong with the previous attempt

  • Now, if there is not enough speech during the voice authentication attempt, user is informed about it before being asked to repeat the phrase

[WMS-21637] - x-hop: fixed an issue in which x-hoppers headsets automatically joined the broadcast while placed on the charging station, in case voice authentication was not enabled and power supply was interrupted for some reason 

WMS Beta 6.09.20241108.2 Date: 12.11.2024

Improvements

[WMS-21476] - sys: for improved security, updated the logic of SIP block feature in WMS

  • With the update, the SIP blocks feature bans not only SIP requests, but any requests from the banned IP address

  • Any trusted IP addresses for reaching the PBX should be indicated in PBX -> Security -> Trusted IPs list

[WMS-21673] - x-hop: improved recognition during x-hoppers voice authentication to ensure better user experience

Fixes

[WMS-21629] - col: fixed an issue when Phonebook contacts created in Collaboration had a default avatar instead of the avatar with contact initials, after upgrade to WMS 6.06 

[WMS-21701] - x-ca: fixed an issue in which Reason field was empty in Pause Detail report in x-caracal in case of Computed End Pause events  

  • Limitation: The fix is applied for new data only

WMS Beta 6.09.20241106.2 Date: 7.11.2024

Improvement

[WMS-21711] - sys: added support for the following languages for Voice Bots: Spanish, Dutch, German, Arabic, Catalan, Danish, Swedish, Portuguese  

WMS Beta 6.08.20241101.1 Date: 5.11.2024

Additional Wildix packages: wildix-data-engine 6.08.20241104.1 ejabberd 6.08.20241104.1 wildix-cw 6.08.20241105.1

Improvement

[WMS-21097] - x-hop: added possibility to enable the logic of notifying a user that a headset is unmuted  

  • By default, the feature is disabled. To enable it, add the following parameter to the file /etc/systemd/system/pbx-data-engine.service.d/override.conf:
    Environment='XHOP_UNMUTE_ANNOUNCE_TIMEOUT=X'
    Where ‘X’ is a value in seconds.

  • The user is notified when he is unmuted and talking, as soon as the specified timeout is reached. Example: the timeout is 60 seconds; user hears a beep in case he has been talking for 60 seconds and the headset was unmuted. There are no alerts in case the headset is unmuted, but no talking is detected.


  • By default, the user is notified with a beep. To set up a custom alert, use the following parameter:
    Environment='XHOP_UNMUTE_ANNOUNCE_SOUND=00000/u_unmuted'
    Where ‘u_unmuted’ is the name of the file placed in the 00000 folder on the PBX. 

Fix

[WMS-21500] - sys: fixed PBX Engine error on Cloud PBX in some rare cases after upgrade to WMS 6.07.20240920.1



WMS Beta 6.08.20241101.1 Date: 4.11.2024

Fix

[WMS-21318] - sys: made some security improvements

WMS Beta 6.08.20241029.3 Date: 1.11.2024

Fix

[WMS-21623] - wms: fixed an issue in which backup was not performed after clicking “Perform backup now” button in WMS -> Tools and Utilities -> Scheduled backups -> Backup to share on Hardware / Virtual PBX

New Firmwares

New firmwares: Start 5 v. 2.12.5.36 WorkForce 5  v. 2.12.16.56 ForcePro 5 v. 2.12.16.59 WelcomeConsole 5 v. 2.12.16.49

[WPR5-73] - dev: fixed an issue in which full presence status was not displayed on WP 5 Phones after receiving 500 error

[WPR5-75] - dev: fixed an issue in which Phonebook search dialog closed before user could find the necessary contact when performing call transfer on WP 5 phones

Removed the timeout so that the dialog doesn’t close until the user enters the name and presses Enter or Back buttons.

WMS Beta 6.08.20241029.2 Date: 30.10.2024

New Features

[WMS-18993] - sys: added support for Dutch language transcription  

[WMS-21409] - wms: added possibility to set up Voice Bots integration for x-hoppers   

Relevant documentation will be available soon.

[WMS-21471] - x-hop: updated the logic so that x-hoppers headset automatically calls *wair* when the user is not in broadcast and has one call on hold, which allows to perform actions set up in *wair* Dialplan, e.g. transfer a call, etc. 

Improvements

[WMS-19735] - wms: added the logic of checking SMS number format in Call group settings in WMS, so that only phone numbers in E.164 format are accepted, to avoid issues with SMS sending

[WMS-20485] - wms: added the requirement to set admin email in WMS If admin email is not added, admin cannot access Trunks, Devices and Dialplan pages in WMS (Permission denied error is displayed). 

Fix

[WMS-21648] - wms: fixed a rare issue in which there was no audio on WP phones, in case it was a call between WP phone and some non Wildix devices and Opus codec was used  

WMS Beta 6.08.20241024.1 Date: 29.10.2024

Additional Wildix packages: wildix-provision 6.08.20241025.1 wildix-lua-base 6.08.20241025.1 wildix-wair-local 6.08.20241025.1 wildix-dialplan 6.08.20241025.1

Improvement

[WMS-21585] - sys: added possibility to upgrade firmwares for W-AIR devices via HTTP Proxy  

WMS Beta 6.08.20241024.1 Date: 24.10.2024

Improvement

[WMS-21244] - x-hop: created PBX API that allows to send Smart notifications to x-hoppers broadcast when certain events are triggered (e.g. help is needed / QR Codes) 

Note: the Dialplan used for QR codes was updated.

You can download the new Dialplan in the document: https://x-hoppers.atlassian.net/wiki/x/CIC2Aw

Also, added the possibility to set up Confirmation timeout = 0, so that notification is played without confirmation.

API documentation can be accessed via PBX and by the link:

https://docs.wildix.com/api-reference/rest/wms/pbx/#/

Fixes

[WMS-21491] - sys: fixed an issue with Call Group Notifications Manager, in which there was missed call notification after an incoming call was answered and transferred to an external number  

WMS Beta 6.08.20241023.1 Date: 23.10.2024

Fixes

[WMS-20989] - dev: fixed an issue of slow performance of WelcomeConsole phones with multiple BLF keys in Failover mode  

[WMS-21630] - wms: fixed an issue in which call history was not logged in Zoho integration and customer data was not displayed during a call after upgrade to WMS 6.07 

WMS Beta 6.08.20241018.1 Date: 22.10.2024

Improvement

[WMS-21512] - sys: added PBX domain name to the email notification about no Fax / SMS server space left

Fix

[WMS-21435] - sys: fixed an issue in which status of call parts was displayed as Completed in Cloud Analytics (CDR-View 2.0) even if the call was not answered, in case the call passed through multiple call groups and the client finished the call before it was replied 

WMS Beta 6.08.20241015.1 Date: 17.10.2024

Improvement

[WMS-21191] - cds: added default “from” and “to” parameters to API endpoint which allows to download batch call recordings Unless other values are specified, the parameters have the following values by default:

  • from = starting from 00:00 yesterday

  • to = till now

API documentation:https://docs.wildix.com/api-reference/rest/wms/pbx/#/operations/createDownloadRecordingsTask

Fix

[WMS-21606] - sys: fixed an issue of PBX engine crash in some rare cases after upgrade to WMS 6.07.20240906.1 

WMS Beta 6.08.20241011.1 Date: 15.10.2024

Improvements

[WMS-21418] - col: improved the logic so that search in Collaboration Phonebook supports uppercase special characters (umlauts, accents)  

[WMS-21432] - x-hop: improved x-hoppers Analytics so that agent name is displayed in reports in case voice authentication is used   

WMS Beta 6.08.20241009.1 Date: 10.10.2024

Improvement

[WMS-21469] - x-hop: improved the logic of x-hoppers voice footprint creation by increasing the number of retries to pronounce the phrase “with x-hoppers my voice is my password"  

Fixes

[WMS-21410] - col: fixed an issue in which Post-It was incorrectly displayed as code in chat in case it contained a phone number, after upgrade to WMS 6.07.20240920.1  

[WMS-21501] - sys: fixed an issue of high RAM usage of PBX data engine in case of using x-hoppers voice authentication for specific Departments, after upgrade to WMS Beta 6.07.20240920.1, which led to impossibility to remove or add a headset to x-hoppers broadcast 

WMS Beta 6.08.20241007.2 Date: 8.10.2024

Fix

[WMS-21289] - sys: fixed an issue of x-caracal causing high CPU load in some rare cases 

WMS Beta 6.08.20241001.1 Date: 4.10.2024

Fixes

[WMS-21276] - sys: fixed a rare issue in which Call group users were randomly put on pause and didn’t receive inbound calls even though they were available in Collaboration 

[WMS-21462] - x-hop: fixed an issue in which it wasn’t possible to onboard a new user or perform voice authentication after upgrade to WMS 6.0720240920.1 

  • For improved quality of voice recognition, added requirements to voice footprints so that the minimum speech length is 2 seconds and minimum ratio of speech and silence should be 50%.

  • Improved the logic of saving voice authentication footprints by cutting out silence at the start and end of the files.

WMS Beta 6.08.20240930.2 Date: 1.10.2024

New Features

[WMS-20031] - x-hop: added possibility to generate and manage x-hoppers QR codes via WMS

How-to:

  • Navigate to WMS and select x-hoppers (this page is displayed only if you have x-hoppers licenses and the ACL "Can see x-hoppers")

  • Click Add to create a new QR code

  • Enter the event name and select the Broadcast message type

  • Set Broadcast parameters:

    • Enter the message to be broadcasted to all employees with x-hoppers headsets

    • Choose the appropriate PBX (note that there may be multiple PBXs available in WMS network)

    • Specify the broadcast ID number where the message will be played

    • Adjust the frequency as needed

  • Optional customization:

    • Enter a welcoming message to greet users after the QR code is scanned

    • Provide a URL for customer redirection after scanning.

  • Click Add to save the QR code

After creating the QR code, you can:

  • Edit the QR code details

  • Copy its URL

  • Download the QR code image

  • Test the broadcast message by playing it

Documentation: https://x-hoppers.atlassian.net/wiki/x/CIC2Aw.

[WMS-20934] - dev: added possibility to configure silent intercom on WorkForce 5, ForcePro 5 and WelcomeConsole 5 phones

How-to:

  • Add the following parameter to the file /rw2/etc/provision.conf, [wildixp5] section:

SilentIntercom={"all":{"intercom_tone":"off","intercom_barge":"off"},"110,205,474":{"intercom_tone":"off","intercom_barge":"on"}}

Where 110, 205, 474 are users' extensions.

Improvements

[WMS-19527] - col: updated the maps used in Collaboration due to google.maps.Marker deprecation  

[WMS-20085] - col: implemented logic to automatically switch calls to TCP if RTP over UDP is blocked  

[WMS-20826] - sys: added possibility to delete W-AIR device slots in WMS to address the issue where adding a new device would take the slot of a previously removed device, preventing proper configuration

To delete a device:

  • Navigate to WMS -> Devices -> W-AIR devices, select the desired device and click Delete W-AIR slot

  • To apply the changes, go to Devices tab, select W-AIR base station and click Configure/ Sync device

Notes:

  • The W-AIR Devices page now displays all provisioned W-AIR devices from the device database (devdb) instead of only those with active registrations

  • Additionally, new columns are added to show W-AIR network name and SIP registration status for each device 



Fixes

[WMS-19495] - x-ca: made some fixes and improvements on the Agent page in x-caracal: 

  • Fixed an issue in which Idle Time column included results with a negative value

  • Improved the calculation of Wrapup Time to avoid an issue of incorrect data displayed in the column

  • Removed the Hold Time column

  • Added all agent events (e.g. START_SESSION, END_SESSION, CALL_TERMINATED) to Full agent report

Note: The fixes and improvements apply to the reports after the current ticket.

[WMS-20687] - wms: fixed an issue in which it wasn’t possible to make a call if user chose a Service he didn’t belong to 

[WMS-20982] - sys: enabled the adaptive jitter buffer by default to address intermittent voicemail quality issues

  • The feature is activated by default

  • To disable it, use the Global Dialplan variable VM_JITTERBUFFER =no (default: yes)

[WMS-21093] - col: fixed an issue in which users could not see their avatars in Collaboration in case external avatars were used (e.g. imported from Microsoft Teams) 

[WMS-21132] - sys: fixed an issue causing audio to drop in active calls during the PBX sync process in a load-sharing scenarios (additional fix) 

[WMS-21210] - col: fixed an issue in which after disabling chats in Collaboration user presence was not displayed on the Colleagues tab  

New Firmware

New firmware WelcomeConsole v. 68.145.2.82

[WP-301] - dev: fixed an issue that prevented answering incoming calls via Jabra headset on WelcomeConsole 

WMS Beta 6.07.20240920.1 Date: 26.09.2024

Additional Wildix packages: wildix-data-engine 6.07.20240926.1 wildix-provision 6.07.20240926.2 wildix-lua-base 6.07.20240926.2 wildix-dialplan 6.07.20240926.2

Improvement

[WMS-21020] - x-hop: added functionality to check x-hoppers headset battery level and automatically unassign the license from a user when the battery runs out or when the headset is outside the base station's coverage area

If W-AIR base station does not have SIP registration, the sync check to verify the battery level is not sent. 

WMS Beta 6.07.20240920.1 Date: 24.09.2024

Additional Wildix packages: wildix-cw 6.07.20240924.1 wildix-dialplan 6.07.20240924.1 wildix-lua-base 6.07.20240924.1 wildix-provision 6.07.20240924.1 wildix-data-engine 6.07.20240924.1

Fixes

[WMS-21229] - wms: fixed an issue in which Time zone was reset in some cases after upgrade to WMS 6.07  

[WMS-21347] - x-hop: fixed an issue in which Talk Time in x-hoppers Agents Stats was not displayed in case conference recording parameter was not enabled 

WMS Beta 6.07.20240920.1 Date: 23.09.2024

Additional Wildix package: wildix-cw 6.07.20240923.2

Fixes

[WMS-20317] - sys: fixed a rare issue of PBX engine memory leak on PBX with x-hoppers license  

[WMS-21236] - web+mobile: fixed an issue with Salesforce and HubSpot integrations in which contact lookup wasn’t working during calls to a CRM contact and phone number was displayed instead of the contact name in x-bees

[WMS-21240] - dev: fixed an issue in which calls transferred using the Colleagues key didn’t reach the Voicemail and dropped if the colleague didn’t answer and return from transfer was disabled, after upgrade to WMS 6.07 

WMS Beta 6.07.20240920.1 Date: 20.09.2024

Fix

[WMS-21333] - wms: fixed an issue in which an extra quotation mark was added if umlauts were used in the Dialplan

WMS Beta 6.07.20240913.1 Date: 13.09.2024

Fix

[WMS-21207] - sys: fixed an issue in which WP R2 devices could not connect to Hardware PBX if TLS 1.0 or TLS 1.1 were allowed, after upgrade to WMS 6.07 

WMS Beta 6.07.20240906.1 Date: 9.09.2024

Fix

[WMS-21096] - col: fixed an issue in which Push notifications didn’t work for Collaboration web version, after updates on Google Chrome side 

WMS Beta 6.07.20240902.2 Date: 3.09.2024

New Feature

[WMS-20393] - wms: added email notification sent to a PBX admin in case of licences overuse

  • The email is sent once a day at 10 am. 

Improvement

[WMS-21002] - wms: added x-hoppers page to WMS which will include some x-hoppers related functionality in future releases

  • Also, added a new ACL "Can see x-hoppers" which provides permission to access the page. The ACL is enabled by default

  • The page is displayed in case of x-hoppers license and the ACL "Can see x-hoppers"

Fixes

[WMS-20685] - x-hop: fixed an issue in which call made from x-hoppers headset via Speech-to-text was automatically put on hold after being answered  

[WMS-20756] - wms: fixed an issue in which Start (WP410 r3) didn’t ring on incoming call from a trunk using only G729 as a codec 

WMS Beta 6.07.20240828.2 Date: 29.08.2024

Improvement

[WMS-21025] - wms: added possibility to use SAML 2.0 protocol for systems which have PBX with a custom domain name (other than “wildixin.com”)  

WMS Beta 6.07.20240827.1 Date: 27.08.2024

Improvement

[WMS-21037] - wms: added possibility to use TTS and STT in case of HTTP Proxy client 

List of supported services in case of using HTTP Proxy:HTTP Proxy Client - Supported Services

Fixes

[WMS-20865] - dev: fixed an issue in which there was no video preview from doorphones after update to WMS 6.06 

[WMS-20981] - dev: new W-AIR firmware v.730b300 which includes fixes of the following issues: 

  • It wasn’t possible to activate Alarm clock on W-AIR handsets after upgrade to firmware v. 730b100

  • A rare DNS issue after upgrade to firmware v.730b100, in which the base station could not resolve the PBX address and the base station could not obtain IP address after a reboot

  • It wasn’t possible to access Central Directory on handsets registered to some Base stations unless the Base station was rebooted

  • After a call to a call group was picked up by another user, W-AIR Basic / Basic2 handset froze with an incoming call on the display without ringing

WMS Beta 6.07.20240822.2 Date: 22.08.2024

Improvement

[WMS-20265] - col: improved the logic to avoid an issue in which user could set DND/ Away status in profile dropdown in Collaboration even though the ACL “cannot set Status (DND/Away)” was configured in WMS for the user’s group 

Fix

[WMS-20954] - x-ca: fixed an issue in which Agent name in scheduled reports in x-caracal (e.g. "Call disposition by Agent") was displayed incorrectly (“Agent/number” instead of Agent name) 

WMS Beta 6.07.20240816.4 Date: 19.08.2024

New Feature

[WMS-20787] - sys: added possibility to permanently enable transmit_silence parameter in PBX engine configuration, used to fix a rare issue of voicemail disconnecting after 10-20 seconds 

How-to:

  • Add the parameter transmit_silence = yes to the file /etc/callweaver/callweaver-options-custom.conf and run the command: systemctl restart callweaver.service

Improvement

[WMS-20677] - sys: improved HTTP proxy client, so that there is possibility to renew SSL Certificate 

List of supported services in case of using HTTP Proxy:HTTP Proxy Client - Supported Services

Fixes

[WMS-20834] - wms: fixed an issue in which mail2fax didn’t work and fax could not be sent if besides the supported file format (.tiff / .pdf) there was an unsupported file in attachments 

[WMS-20910] - wms: added error message displayed when trying to play audio files, which are missing OPUS codec, in WMS -> Sounds in case Extension number is not specified 

[WMS-20918] - col: fixed an issue in which Timetable/ Switch Function key in Collaboration was displayed with grey status instead of green/ red after upgrade to WMS 6.07 

[WMS-20991] - wms: fixed an issue in which Dashboard tab in Diagnostics Hub didn’t work after update to WMS Beta 6.07.20240813.5 

WMS Beta 6.07.20240813.5 Date: 14.08.2024



New Feature

[WMS-20454] - wms: added support of Active Directory SSO via SAML 2.0 protocol 

How-to:

  1. Go to SAML based single sign-on settings in Microsoft Entra admin interface: navigate to Applications -> Enterprise applications -> Single sign-on tab

  2. In Basic SAML Configuration, you will need:

    • Identifier (Entity ID): should be added to WMS (see step 9)

    • Reply URL fields: configure the URL making sure to include the domain of the PBX where the feature will be used

  3. In Attributes & Claims section, enter user email in the Unique User Identifier field

  4. In SAML Certificates section download the certificate

  5. In the next section, you will need Login URL and Microsoft Entra Identifier
    In WMS:

  6. Go to WMS -> PBX -> Security

  7. Navigate to Active Directory Single Sign-On via SAML 2.0 section and activate it

  8. Upload the certificate which was downloaded in step 4

  9. Fill out the following fields in WMS with data from Microsoft Entra admin interface:

    • Identifier Entity ID (from step 2)

    • Login URL (from step 5)

    • Microsoft Entra Identifier (from step 5)

  10. Save the changes.

Once set up, the Microsoft 365 SSO button works as SSO via SAML 2.0.  



Improvement

[WMS-20725] - sys: decreased the delay for sending SMS via API endpoint originate/sms using DaySaver gateway  

[WMS-20921] - x-hop: improved voice authentication login flow by increasing the number of voice login attempts  

WMS Beta 6.07.20240807.1 Date: 9.08.2024

Fixes

[WMS-20759] - wms: fixed an issue in which Cloud Analytics in WMS -> PBX -> Features got automatically disabled after PBX upgrade in case of WMS Network

[WMS-20842] - wms: fixed an issue in which Invite to Collaboration button in WMS didn’t work after upgrade to WMS 6.0720240723.1 

WMS Beta 6.07.20240806.1 Date: 6.08.2024

Improvement

[WMS-20367] - x-hop: improved user voice authentication logic: 

  1. Simplified voice login process: users now say "with x-hoppers, my voice is my password" to access broadcasts. If the attempt fails, they are prompted to provide their extension and name. If a voice footprint is missing, users are prompted to record it

  2. Added validation for recorded files to ensure quality

  3. Improved voice authentication service for better accuracy 

Documentation https://x-hoppers.atlassian.net/wiki/x/AwAU will be updated later.

Fix

[WMS-20777] - col: fixed an issue where only 100 contacts were displayed when accessing Collaboration Phonebook for the first time 

WMS Beta 6.07.20240730.2 Date: 31.07.2024

Fixes

[WMS-20697] - col: fixed an issue in which the last colleague in the Edit Colleagues list was displayed twice in some cases

[XBS-4187] - web+mobile: fixed an issue in which there was no audio during a call in x-bees, after reconnection to a different 4G network or WiFi



WMS Beta 6.07.20240729.2 Date: 29.07.2024

Improvement

[WMS-20507] - col: improved Phonebook contacts sorting in Collaboration, so that the sorting is not case/accent-sensitive, to avoid cases when results could be displayed in a non-alphabetical order

WMS Beta 6.07.20240723.1 Date: 25.07.2024

Additional Wildix package: pbx-data-engine 6.07.20240725.1

Fixes

[WMS-20738] - ca: fixed an issue in which Talk time in Cloud Analytics (CDR-View 2.0) was mistakenly considered as Wait time in some cases, when the call was answered by an agent from another PBX of a WMS Network 

WMS Beta 6.07.20240723.1 Date: 24.07.2024

Improvement

[WMS-20493] -  sys: improved the logic of “Call all 32 “ call group strategy so that agents are called by groups of 32 (32+32+X) until one answers

Note: Existing call groups logic remains as before (calling all available agents simultaneously) until changing any settings via WMS. After changes in WMS are applied, the Call group is resaved with the new logic (32+32+X).

Fixes

[WMS-17752] - sys: fixed an issue in which the presence of users with an active push subscription on mobile only was displayed as offline on WP / WP 5 phones

[WMS-20476] - col: fixed an issue in which Transfer button was not available in case it was a call to a call group answered via BLF key and the calling number was the mobility extension of a PBX user

[WMS-20648] - sys: fixed a rare issue in which there was no audio in case of answering a second incoming call (call waiting enabled) after the caller heard “user is busy at the moment notification” and if Direct RTP was used

[WMS-20750] - wms: fixed an issue in which Voicemail was not attached to email notification if the email was sent via Dialplan after update to WMS Beta 6.07

WMS Beta 6.07.20240718.2 Date: 19.07.2024

Fixes

[WMS-20467] - wms: fixed an issue in which the SIP Trunk password field didn’t support some special characters (e.g. “:” and “?”)  

[WMS-20681] - wms: fixed an issue in which the column Link state on the WMS -> System -> Network tab on Hardware / Virtual PBX displayed the green circle even if the cable was disconnected, after upgrade to WMS 6 

[WMS-20749] - wms: fixed an occasional issue of RTPengine crash leading to loss of audio during a call after update to WMS 6.06 

WMS Beta 6.07.20240717.1 Date: 18.07.2024

Fixes

[WMS-20506] - wms: fixed an issue in which ACL permission Cannot access menu: Top control: Reboot / Power Off didn’t work correctly, with Power Off button still enabled despite the permissions set

[WMS-20525] - col: fixed an issue in which some messages in one-on-one chats disappeared in some rare cases when user had a big number of new messages (more than 50) in Collaboration

[WMS-20644] - wms: fixed an issue in which it wasn’t possible to view the complete content of the Condition field in Dialplan in case of a long string

[WMS-20665] - sys: fixed a rare issue in which DHCP Server failed to restart due to configuration error and dnsmasq service failure  

New Firmware

New Firmware WP480GR3 v. 63.145.10.45 

[WP-312] - dev: added “reachable by phone” user status (blue circle) to be displayed on WP480GR3 phone 



WMS Beta 6.07.20240712.1 Date: 12.07.2024

Improvement

[WMS-19664] - sys: improved PBX-data-engine service logic to avoid a rare issue when events were not sent to Cloud Analytics until the service was restarted by watchdog

Fixes

[WMS-20567] - sys: fixed an issue with SIP Proxy restart caused by the failure to retrieve notification tokens 

[WMS-20552] - sys: fixed an issue of PBX-data-engine high CPU usage in case token wasn’t updated

WMS Beta 6.07.20240710.3 Date: 11.07.2024

Improvement

[WMS-17361] - sys: added possibility to disable attachments for Fax email notifications and disable Voicemail email notifications

How-to:

  1. Go to WMS -> Dialplan -> General Settings

  2. Disable the following options for voicemails and faxes correspondingly:

    1. Send mail notification about new voicemails

    2. Attach fax files to email notifications

    3. By default, Fax and Voicemails are attached to email notifications.  

[WMS-20368] - col: added possibility to change user status by clicking on the status icon in the redesigned Collaboration header   

WMS Beta 6.07.20240704.1 Date: 4.07.2024

Improvements

[WMS-20234] - x-hop: improved the logic so that Talk time in x-hoppers: Agent Stats report displays the actual time agent was talking in the conference   

[WMS-20330] - cds: made some UI/UX improvements to the WMS -> PBX -> Call and chat history -> CDS tab to provide better user experience and more precise data: 

  • Updated design

  • Added information about average daily data use

  • Added oldest file date and size to the table with file types

  • Added notification when applying new rotation settings, which informs that files older than the selected rotation period (e.g. 12 months) will be deleted 

Fix

[WMS-20198] - wms: fixed an issue in which user avatars switched to default ones after importing users from Google 

WMS Beta 6.07.20240702.3 Date: 3.07.2024

Improvements

[WMS-20026] - col: made some design improvements on the Chats and Colleagues tabs in Collaboration, which include:  

  • Updated icons

  • Updated avatars design

  • Added more space between name and avatar

  • Updated fonts and spacing in chats and font size of time and date

  • Updated service message

  • Added dividers between conversations

[WMS-20384] - col: added possibility for users to disable/ enable Echo cancellation via the new option in Collaboration Settings -> Web phone -> Echo cancellation   

Fixes

[WMS-20532] - wms: fixed an issue in which import from Exchange Server stopped working after upgrade to WMS 6.06

[WMS-20597] - sys: fixed an issue when old devices that support only old TLS were not able to connect to PBX after upgrade to WMS 6.07 

WMS Beta 6.07.20240624.1 Date: 1.07.2024

Additional Wildix package: wildix-cw 6.07.20240627.1

Fixes

[WMS-20423] - sys: fixed an issue with no media after attended transfer for W2PRI gateways and Vision and SuperVision phones, after upgrade to WMS 6.06

[WMS-20586] - sys: made some security improvements

WMS Beta 6.07.20240624.1 Date: 26.06.2024

New Feature

[WMS-19624] - x-hop: updated the logic to play a message with information about battery level of x-hoppers headsets  

  • The feature is used by default during voice authentication. If you want to customize the default message “Battery level is”, add the following variable to WMS -> Dialplan -> General settings -> Set dialplan variables:

    • XHOPPERS_BATTERY_PROMPT=Battery level is %s. Make sure the headset is charged.
      Where "%s" stands for battery level and can be used to pronounce the battery level information in the needed place.

  • To disable battery level announcement, add the following variable to WMS -> Dialplan -> General settings -> Set dialplan variables:

    • XHOPPERS_ANNOUNCE_BATTERY_LEVEL=no

  • If you don’t use voice authentication, but want to play the announcement, you can configure it via Dialplan:

    • Add Set application -> battery_level -> ${CURL(http://127.0.0.1:5060/v1/wair_battery_level/?ua=${BASE64_ENCODE(${SIP_HEADER(User-Agent)})})}

    • Add Custom application -> ExecIf($["${battery_level}"=""]?Set(battery_level=unavailable))

    • Add Play sound application -> Battery level is ${battery_level}

Improvements

[WMS-15804] - sys: improved 2-way SMS logic in Collaboration by implementing contact name lookup and added possibility to initiate SMS conversation from Phonebook   

[WMS-17616] - wms: added possibility to display user status in call groups as Unavailable in x-caracal when user status changes to offline

The option is disabled by default. To enable:

  • Add the following parameters to the /etc/callweaver/sip-general-custom.conf file: change_cg_agent_status_on_unregistration=yes

  • Run the command: callweaver -rx "sip reload"

Note: The parameter should not be used only in environments where users have a mobile application as an only device to receive group calls.  

[WMS-19893] - sys: added possibility to allow DTMF selection when using Speech-to-text or IVR via ASR with Directory applications in Dialplan 

How-to:

  • Under Speech-to-text / IVR via ASR with Directory application in Dialplan, enable the checkbox Allow DTMF selection 

[WMS-20007] - wms: made improvements to the API endpoint used to search CDS call recordings by adding possibility to search by time and date and download multiple results at a time 

  • Extended API endpoint GET /api/v1/PBX/recordings/ with the parameters from=<timestamp> and to=<timestamp>

  • Added new API endpoints:

    • POST /api/v1/PBX/recordings/download/ - for downloading recordings

    • GET /api/v1/PBX/recordings/download/<id> - for getting the download status

API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/

[WMS-20313] - wms: made some performance improvements to Diagnostics Hub  

Fixes

[WMS-18739] - wms: fixed an issue in which admin type user was unable to update device settings if admin ACL "cannot access menu Settings:PBX" was enabled 

[WMS-19444] - wms: fixed an issue of incorrect display of Country Code data (Canada instead of USA) on Trunk page in WMS 

[WMS-19676] - sys: fixed an issue in which after performing semi-attended transfer, a missed call was displayed on the screen of WP phones r4/5  

[WMS-20074] - web: fixed an issue in Collaboration native app v 2.6.6 where a counter of missed chats was not displayed when the app was minimized on macOS and Windows

[WMS-20193] - wms: fixed an issue in which it wasn’t possible to delete user voicemails via WMS 

[WMS-20311] - dev: fixed an issue in which contacts sync from Microsoft 365 stopped working in case there was a contact with no username after upgrade to WMS 6 

[WMS-20331] - wms: fixed an issue in which the status of BRI/ PRI trunk ports was displayed incorrectly after upgrade to WMS 6 

[WMS-20345] - col: fixed an issue in which after moving Help, License, and About from the More section to the bottom of the User profile in Collaboration, user license information and WMS version were not displayed  

[WMS-20386] - dev: fixed an issue in which intercom calls didn’t work on WP 5 phones when Collaboration was opened  

[WMS-20428] - wms: fixed an issue in which PBX didn’t send data to Cloud Analytics (CDR-View 2.0) after upgrade to WMS 6.06, until the next PBX reboot  


New Firmwares

New firmwares: ForcePro 5 v. 2.12.16.52, Start 5 v. 2.12.5.29, WelcomeConsole 5 v. 2.12.16.42, WorkForce v. 2.12.16.47, W-AIR firmware v. 730b200

[WPR5-47] - dev: improved the logic so that the entire caller number / name are shown on WP 5 phones display 

[WMS-20483] - dev: new W-AIR firmware v 730b200, which includes the following fixes and improvements:

  • Added notification in case an unsupported old repeater is connected to a base station with firmware v. 730 or higher

  • Added support for Text messaging feature on W-AIR handsets; Messaging and Alarm list icons were added on W-AIR handsets
    Note: The feature is required for Nurse Call Systems Integration with Wildix (documentation will be available later)

  • Fixed an issue with W-AIR Basic / Basic2 handsets, in which after a call to a call group was picked up by another user, the handset froze with an incoming call on the display without ringing

  • Fixed an issue in which after resetting the password, admin user could not log in to the base station web interface, unless the base station was rebooted, after upgrade to firmware v. 720b100

  • Fixed an occasional issue in which W-AIR handsets and headsets kept switching from one Base to another

WMS Beta 6.07.20240529.1 Date: 17.06.2024

Additional Wildix packages: wildix-dialplan_6.07.20240617.1 wildix-lua-base_6.07.20240617.1 wildix-provision_6.07.20240617.1

Fix

New firmware WorkForce v. 65.145.6.55

[WP-307] - dev: fixed an issue of volume decrease on WorkForce, which occurred if during an active call user received a second incoming call

WMS Beta 6.07.20240529.1 Date: 31.05.2024

Improvement

[WMS-18256] - dev: fixed an issue with W-PA 2 Public Announcer in which the input IN/ IN2 didn’t work