WMS 6.05 News

WMS Updates

Export and Import Timetables

We’ve added the ability to export and import timetables. With this new functionality, you can easily share timetables between different systems or restore one that were previously.

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Remove User Avatar when Deleting User Data

With this improvement, you can remove user avatars when deleting user data. This improvement provides you with greater control and flexibility when managing user accounts and their associated data, ensuring a clean and efficient removal process.

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Use SFTP for Scheduled Backups

We've added support for SFTP for scheduled backups, ensuring enhanced security and data protection for our customers. Switching to SFTP for your scheduled backups provides a more secure and reliable backup solution.

Important note: Please be aware that support for backups to FTP will be phased out by January 01, 2025. If you are currently using FTP for backups, it is essential to reconfigure your settings to use SFTP before the cut-off.

Company Data Storage Bundles

We've introduced Company Data Storage (CDS) Bundles, which replace the existing storage licenses.

With CDS Bundles, you have the flexibility to choose from a range of options based on storage capacity, Cloud Analytics (CDR-View 2.0) data retention, and the number of Static IPs available for assignment. This ensures that you can select the bundle that aligns perfectly with your specific requirements, providing you with a customized and efficient storage solution.

For detailed information on the available CDS Bundles and their features, please refer to the documentation: https://wildix.atlassian.net/wiki/spaces/DOC/pages/319553669.

x-hoppers

With this release, we've delivered several updates to x-hoppers, our retail communication solution:

1. Speech-to-Text User Authorization: we have added an exciting capability that enables the assignment of W-AIR headsets to users via speech-to-text. Now, you can simply take the headset from the charger and pronounce the user name, and the system will automatically assign the headset to the correct user

2. Expanded Language Support: We have added translations of x-hoppers Green Box Demo pages into French, Italian, German, and Spanish. Now, you can navigate the platform in your preferred language! During the initial setup, you’ll have the option to select your desired language. For boxes that are already configured, we've recently set the correct language. If you wish to change it, simply contact our support team

3. x-hoppers Help Points Analytics: This dashboard provides you with real-time insights and analytics on the usage of help points, including tablets and QR codes. With this comprehensive overview, you can monitor and track the help points' effectiveness. To showcase these capabilities, we have also added the demo version of Liveboard with artificially generated data

Documentation: https://wildix.atlassian.net/wiki/spaces/DOC/pages/30285892

team4Wildix Integration 2-Way Presence Sync

In addition to the previously added user presence status from Microsoft Teams to Collaboration/x-bees, with this release, we have added 2-way sync, ensuring that your presence status is automatically aligned across both platforms.

By enabling the Collaboration/x-bees to Microsoft Teams presence sync, you can ensure that your presence status remains consistent across both platforms, enhancing collaboration and communication within your organization.

Documentation: https://wildix.atlassian.net/wiki/spaces/DOC/pages/30283968

New Wildix 5 Phones

We’re thrilled to present the new line of Wildix 5 phones, including Start, WelcomeConsole, WorkForce and ForcePro models. Along with this support, we have introduced several enhancements to improve the user experience and functionality:

• AES 256 encryption: To ensure the highest level of security, we've introduced AES 256 encryption for both signaling and media

• Wildix BLF icons: These icons differentiate between various types of BLF keys, such as Prefix, Speed Dial, DTMF, and more. This visual representation makes it easier for users to identify and interact with their BLF keys

• Improved call management dialog: This improvement allows users to easily switch between active calls, providing a consistent call management experience

Documentation:

Cloud Analytics (CDR-View 2.0)

We've added the Agents tab that displays data grouped by users, providing valuable insights into their call activities. The tab offers a comprehensive view of user-specific call data, including the number of calls, talk time and ring time. With this data, you can analyze and evaluate individual agent performance and productivity.

Documentation: