How to upgrade MonoLED and DuoLED firmware

How to upgrade MonoLED and DuoLED firmware

Take the steps described in this Guide to upgrade Mono/DuoLED firmware in order to increase the volume level by +10 dB.

Mono/DuoLED User GuideLED Headsets User Guide.

Created: September 2020

Updated: January 2026

Permalink: https://wildix.atlassian.net/wiki/x/yBXOAQ

Requirements

  • Windows OS

  • Wildix Mono/DuoLED Headset

Upgrade procedure

  1. Download and extract Wildix Connect.zip

  2. Open the folder and run the Wildix-Connect.exe file

Note: Admin rights are required to proceed.

  1. Connect the device while holding the mute button to enter device upgrade mode

  2. Go to the Update tab:

update-tab.png
  1. Click the Open button to select the firmware

select-firmware.png
  1. Choose the necessary folder:

choose-folder.png

 

  1. Click on the file and click Open:

open-file.png

 

  1. Then, wait for the upgrade to complete:

firmware-updated.png

 

  1. Unplug and reconnect the device, then verify that the headset version number has changed:

headset-version-changed.png