How to upgrade MonoLED and DuoLED firmware
Take the steps described in this Guide to upgrade Mono/DuoLED firmware in order to increase the volume level by +10 dB.
Mono/DuoLED User Guide: LED Headsets User Guide.
Created: September 2020
Updated: January 2026
Permalink: https://wildix.atlassian.net/wiki/x/yBXOAQ
Requirements
Windows OS
Wildix Mono/DuoLED Headset
Upgrade procedure
Download and extract Wildix Connect.zip
Open the folder and run the Wildix-Connect.exe file
Note: Admin rights are required to proceed.
Connect the device while holding the mute button to enter device upgrade mode
Go to the Update tab:
Click the Open button to select the firmware
Choose the necessary folder:
Click on the file and click Open:
Then, wait for the upgrade to complete:
Unplug and reconnect the device, then verify that the headset version number has changed: