Wildix Management Portal documentation.
Updated: March 2020
Permalink: https://confluence.wildix.com/x/ooC5Aw
Other guides related to WMP (Wildix Management Portal):
Title | Creator | Modified |
---|---|---|
How to configure and use CLASSOUND | Simon Darienko | Aug 21, 2024 |
Customer Care FAQ | Ksenia Babych | Aug 15, 2024 |
Wildix Terms and Conditions | Elena Kornilova | Jul 30, 2024 |
HWaaS - Hardware as a Service | Elena Kornilova | Jul 29, 2024 |
CLASSOUND Virtual DIDs | Tatiana Bieliakova | Apr 17, 2024 |
PBX Licensing and Activation - Admin guide | Elena Kornilova | Mar 05, 2024 |
Provisioning of Wildix devices - Admin Guide | Ksenia Babych | Feb 26, 2024 |
CLASSOUND Activation Request | Elena Kornilova | Feb 13, 2024 |
WMP Dashboards | Elena Kornilova | Jan 10, 2024 |
RMA UK Procedure | Ksenia Babych | Jan 09, 2024 |
CLASSOUND Instant Virtual Porting (IVP) | Tatiana Bieliakova | Dec 12, 2023 |
Common RMA Regulations | Ksenia Babych | Aug 22, 2023 |
How to process and pay bills directly via WMP | Ksenia Babych | Jun 09, 2023 |
What happens if Partner has overdue invoice payments | Ksenia Babych | Jan 03, 2023 |
VoIP and 911 Service | Tatiana Bieliakova | Dec 15, 2022 |
How to place WMP CAPEX orders | Ksenia Babych | Aug 24, 2022 |
WMP Dashboards
Two brand new dashboards are available in the Portal (home page):
- MRR dashboard: each Partner will be able to see their Monthly Recurring Revenue (OPEX)--including the actual MRR rate versus the committed MRR rate according to the blanket agreement.
- Wildix Grand Prix dashboard: each Partner will be able to see their overall position in the global Wildix Grand Prix as well as rankings by country (see examples below):
MRR Dashboard
The dashboard displays Monthly Recurring Revenue (OPEX)--including the actual MRR rate versus the committed MRR rate according to the blanket agreement:
The following showings are available:
1 - whether you are above or below the average Wildix MRR
2 - separate HWaaS, License and CLASSOUND rates
3 - 70 % Threshold of the September goal (the Threshold must be reached by Oct 1)
How-to:
- View the information with clarifications about calculations: click on Data tab to open the detailed report
Wildix Grand Prix Dashboard
By default, the dashboard shows your overall position in the global Wildix Grand Prix and the current year.How-to:
- See your position in your own country's ranking: click on the flag of your country (click again to go back to the default view)
- View the information for previous years: click on the year on the bottom of the page to switch:
View the information based on MRR type (CLASSOUND, HWaaS, License): click on Ranking on the bottom of the page to switch:
Hardware as a Service - HWaaS
Wildix is the first Unified Communication Vendor to offer a complete range of hardware and software products as a Service. Moreover, thanks to the Wildix HWaaS formula, your customers can enjoy a fully guaranteed system and the latest products that are always updated. Read more about HWaaS.
This offering is available only for subscription-based PBXs (1 month/ 1 year/ 5 years).
HWaaS Terms of license
All services related to the same PBX have the same terms and expiration date.
E.g. if you have a PBX with yearly licenses, same terms are applied to CLASSOUND and/ or HWaaS ordered for this PBX. If you have a PBX with monthly licenses, same terms are applied to CLASSOUND and/ or HWaaS ordered for this PBX. This means, for example, you cannot have a monthly service (such as CLASSOUND or HWaaS) applied to a PBX which has yearly licenses.
Example: you activate a PBX with yearly licenses in May 2020: expiration will be in May 2021. You order CLASSOUND for that PBX in August 2020. In this case, CLASSOUND will expire the same date as the PBX: May 2021, and the cost will be prorated to the effective period (August 2020 - May 2021). The same rules apply to monthly and 5 year services. This means, the expiration date is always the same for the PBX and the services connected to that PBX.
Where to find the pricelist?
- Click Price list on the top panel
- Select the format (EXCEL/ PDF)
- Click OpEx to download the pricelist
How to order HWaaS?
- Download the agreement and ask your customer to fill it out and sign
- Send an email to your Area manager and attach the agreement signed by your customer
- Access WMP
- Go to the tab Customers and select your customer's company
Click on three dots on the right-hand side from your customer
- Click Devices
Click Order HWaaS
Select the Duration (One month/ One year/ Five years)
- Select the PBX (in case you have several PBXs, select the correct one from the drop-down list)
- Follow the usual procedure to place an order: add the products to the cart and checkout
You can click Save to save your order and checkout later.
After the checkout you can check the status of your order in the tab Orders.
For more information on how to place an order and to check the status of your order, see the video starting from 3:20: