Page Comparison

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Basic Authentication API access is disabled for the admin user (API documentation: https://<pbx_host>/api/v1/doc/#section/Authentication)

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WMS Beta 5.04.20231017.1 Date: 14.02.2024

Additional packages: original debian packages

WMS Beta 5.04.20231017.1 Date: 16.11.2023

Additional packages: original debian packages

WMS Beta 5.04.20231017.1 Date: 17.10.2023

Additional packages: original debian packages, wildix-cw-5.04.20231017.1

Fix

[WMS-18211] - sys: fixed an issue of PBX engine crash in some rare cases 

WMS Beta 5.04.20230808.1 Date: 14.08.2023

Improvement

[WMS-17508] - sys: made some security improvements 

WMS Beta 5.04.20230630.1 Date: 27.07.2023

Additional packages: original debian packages, wildix-base, wildix-wair-firmwares

Improvement

WMS Beta 5.04.20230630.1 Date: 17.07.2023

Fix

[WMS-17465] - sys: fixed an issue in which migrate2cloud script used during the data migration process from Hardware/ Virtual PBX to Cloud PBX failed because of incorrect calculation of disk space usage

WMS Beta 5.04.20230607.1 Date: 26.06.2023

Additional packages: original debian packages, wildix-lua, wildix-dialplan, wildix-provision

Fix

[WMS-17022] - sys: updated the voice prompt pronounced when user tried to access another user’s voicemail, removing the request to enter pound after the password, as the pound made it impossible to access the voicemail  

WMS Beta 5.04.20230607.1 Date: 08.06.2023

Additional packages: original debian packages

Improvement

[WMS-16580] - wms: performance and stability improvements

WMS Beta 5.04.20230512.1 Date: 02.06.2023

Additional Wildix packages: wildix-base_5.04.20230601.1

WMS Beta 5.04.20230512.1 Date: 17.05.2023

Additional Wildix packages: sipproxy 5.5.3-5.04.20230516.1 wildix-dialplan 5.04.20230515.1 wildix-lua-base 5.04.20230515.1 wildix-provision 5.04.20230515.1

Improvement

[WMS-17141] - sys: improved SIP Proxy performance to avoid memory issues  

Fixes

[WMS-17075] - sys: fixed an issue when speech recognition didn’t work correctly after the question was repeated  

WMS Beta 5.04.20230512.1 Date: 15.05.2023

Fixes

[WMS-16944] - wms: fixed an issue in which it wasn’t possible to upgrade Hardware PBX from WMS 5 to WMS 6 because of lack of space

[WMS-17010] - sys: fixed data migration issues from Hardware/ Virtual PBX to Cloud PBX, caused by ‘migrate2cloud’ script, which incorrectly calculated disk space usage 

WMS Beta 5.04.20230504.1 Date: 05.05.2023

Improvement

[WMS-16830] - wms: performance and stability improvements  

WMS Beta 5.04.20230421.1 Date: 25.04.2023

New Firmware

New Firmware: WP410r2 v. 50.145.6.176

[WP-261] - wp: fixed an issue in which WP410 r2 phone stuck in a continuous loop of receiving configuration from a PBX 

WMS Beta 5.04.20230421.1 Date: 21.04.2023

Additional packages: wildix-cw-5.04.20230407.1 sipproxy_5.5.3-5.04.20230407.1

Fix

[WMS-15759] - wms: added custom config parameter that allows to avoid an issue in which WP phones of Call group members continued to ring after the call was answered, which occurred in case of large amount call group member with "Colleague" BLF buttons configured 

How-to:

1. Add the following parameter to /etc/callweaver/sip-general-custom.conf file:
   skip_cg_members_early_state_presence=yes
2. Reload PBX engine: callweaver -x'sip reload'

When the parameter is enabled, sending PUBLISH messages is skipped.

WMS Beta 5.04.20230324.1 Date: 04.04.2023

Additional package: espamonitor_5.04.20230403.1 wms-wildixair-firmwares_5.04.20230403.1

Fix

[WMS-16614] -   dev: new W-AIR firmware v530b11 which includes fixes of the following issues: 

WMS Beta 5.04.20230324.1 Date: 30.03.2023

Fix

[WMS-16713] - sys: fixed an issue when after some updates on the Zoho CRM side, users having Zoho PhoneBridge Integration with Wildix experienced data loss (call activity in Zoho CRM could not be created) 

WMS Beta 5.04.20230315.1 Date: 22.03.2023

Fixes

[WMS-15999] - wms: fixed an occasional issue in which there was no audio during outgoing calls to external numbers

[WMS-16578] - x-ca: fixed an issue in which some data in Agent Reports in x-caracal wasn’t deleted as configured in WMS -> PBX -> Call and chat history -> Settings 

WMS Beta 5.04.20230209.1 Date: 3.03.2023

Additional package: wildix-cw-5.04.20230228.1

Fix

[WMS-16369] - sys: fixed an issue in which there was no music on hold for the first user in Conference call, if the user was added to the conference via attended transfer 

WMS Beta 5.04.20230209.1 Date: 20.02.2023

Fix

WMS Beta 5.04.20230208.1 Date: 09.02.2023

WMS Beta 5.04.20230116.1 Date: 30.01.2023

Additional packages: wildix-cw-5.04.20230126.1 wildix-provision_5.04.20230126.1 wildix-lua-base_5.04.20230126.1 wildix-dialplan_5.04.20230126.1

Fix

[WMS-16148] - sys: fixed an issue in which an incoming external call failed when it was forwarded via CLASSOUND trunk 

WMS Beta 5.04.20230116.1 Date: 18.01.2023

Fix

WMS Beta 5.04.20230104.1 Date: 12.01.2023

WMS Beta 5.04.20221229.2 Date: 29.12.2022

Fix

WMS Beta 5.04.20221217.2 Date: 19.12.2022

Fixes

WMS Beta 5.04.20221214.1 Date: 15.12.2022

Fix

[WMS-15744] - wms: improved the upgrade logic to fix an issue in which Hardware PBX could not upgrade from WMS 5 to WMS 6 because of lack of space 

WMS Beta 5.04.20221209.1 Date: 14.12.2022

WMS Beta 5.04.20221208.2 Date: 09.12.2022

WMS Beta 5.04.20221118.1 Date: 2.12.2022

Additional package: wildix-cw 5.04.20221129.1

Improvement

[WMS-15746] - sys: improved PBX engine stability and performance

WMS Beta 5.04.20221118.1 Date: 25.11.2022

New Firmware

New firmware W-AIR v. 0530b9

[WMS-15573] - dev: released new firmware for W-AIR bases, handsets, and repeaters, which includes fixes of the following issues:

WMS Beta 5.04.20221118.1 Date: 23.11.2022

Fix

WMS Beta 5.04.20221115.1 Date: 16.11.2022

WMS Beta 5.04.20221104.2 Date: 11.11.2022

WMS Beta 5.04.20221024.1 Date: 26.10.2022

Improvement

[WMS-12048] - wms: added possibility to configure trusted IP list in WMS How-to:

1. Go to WMS -> Settings -> PBX -> Security
2. Navigate to the Trusted IPs list section
3. In the Trusted IP field, enter the IP addresses you want to add to the trusted list

WMS Beta 5.04.20220930.1 Date: 30.09.2022

WMS Beta 5.04.20220921.1 Date: 21.09.2022

Improvement

WMS Beta 5.04.20220914.1 Date: 19.09.2022

additional packages: wildix-cw 5.04.20220916.1 wms-wildix2-firmwares 5.04.20220916.1

New Firmware

WorkForce firmware v. 65.145.6.30

WMS Beta 5.04.20220914.1 Date: 16.09.2022

Fix

[WMS-14950] - col: fixed an issue when after selecting a colleague via the search field, with whom didn’t chat or call to before, the chat tab didn’t change and it took a very long time to open a chat with the selected user  

WMS Beta 5.04.20220902.1 Date: 14.09.2022

Additional packages x-caracal 5.04.20220913.1 wildix-cw 5.04.20220914.1 wildix-data-engine 5.04.20220914.1

Fixes

[WMS-15049] - x-ca: fixed an issue in which REST API returned empty data after WMS upgrade to v. 5.04.20220325.8

[WMS-15085] - sys: fixed an issue of PBX engine crash in some rare cases 

WMS Beta 5.04.20220902.1 Date: 13.09.2022

Additional packages wildix-cw 5.04.20220912.1 wildix-data-engine 5.04.20220912.1 wildix-provision 5.04.20220912.1 wildix-lua-base 5.04.20220912.1 wildix-dialplan 5.04.20220912.1

Improvements

[WMS-14300] - wms: fixed an issue when members of a Call group, which also included users from another PBX in WMS Network, had unanswered call records in Collaboration History even though the calls were answered by Call group members from another PBX

[WMS-14822] - wda: improved analytics logic so that calls that come through one PBX and get automatic answer by the system (e.g. IVR) on another PBX in WMS Network, with no agent’s reply, are not considered answered and the system message is not counted as talk time  

WMS Beta 5.04.20220902.1 Date: 12.09.2022

Additional package wildix-cw 5.04.20220909.1

Fix

WMS Beta 5.04.20220902.1 Date: 8.09.2022

Fixes

WMS Beta 5.04.20220819.1 Date: 23.08.2022

Improvement

[WMS-14869] - wms: updated the warning message which is displayed in case WMS Network configuration is not aligned with the order on the WMP, e. g. if WMS Network is enabled on a standalone PBX  

WMS Beta 5.04.20220815.2 Date: 17.08.2022

Improvement

[WMS-14691] - wms: improved the upgrade logic by blocking upgrade to the next major WMS version in case of wrong WMS Network configuration, to avoid issues with calls 
Notes:

• PBX can still upgrade within the same major WMS version
• To be able to upgrade to the next major WMS version, e.g. from WMS 5 to WMS 6, WMS Network has to be configured correctly, matching the licences ordered on the Wildix Management Portal 

Fix

[WMS-13911] - col: fixed one-way audio issue in case of a call from Collaboration to a device that doesn’t support Opus codec, if there was an automatic answer (e.g. in case of Away status) before user answered the call 

[WMS-14017] - col: fixed an issue when user didn’t receive notification about unread group chat message and the message was marked as read, if user was on a different tab in Collaboration (other than Chat) or after login

New Firmware

W-AIR firmware v. 530b801

[WMS-14652] - dev: fixed an issue with W-AIR base stations in which attempts to start an outgoing call failed resulting in  “insufficient resources” error message

WMS Beta 5.04.20220805.1 Date: 12.08.2022

Additional packages: wildix-cw 5.04.20220808.2 wildix-base 5.04.20220812.1 sipproxy 5.5.3-5.04.20220808.1

Fixes

[WMS-14669], [WMS-14689] - sys: fixed an issue of PBX engine crash in some rare cases

[WMS-14801] - sys: fixed an issue in which the ‘migrate2cloud’ script failed to execute 

WMS Beta 5.04.20220805.1 Date: 8.08.2022

Fix

[WMS-14612] - wms: fixed an issue in which BRI/ PRI trunks were not displayed on Trunks page in WMS after upgrade to WMS 5.04 

WMS Beta 5.04.20220726.2 Date: 1.08.2022

Additional packages: wildix-sslh 5.04.20220728.1 whoteld 5.04.20220728.1

Fix

[WMS-14469] - sys: fixed an occasional issue, in which Hotel integration stopped working because WHotel daemon crashed and could not be restarted automatically 

WMS Beta 5.04.20220726.2 Date: 26.07.2022

Fixes

[WMS-14457] - sys: fixed an issue in which calls routed through WMS network randomly dropped in some cases 

[WMS-14519] - sys: fixed an issue in which x-caracal log files were not rotated  

[WMS-14613] - sys: fixed an issue in which “Enable routing eth0” was deactivated after reboot on Hardware or Virtual PBX, after upgrade to WMS 5.04.20220506.5 

WMS Beta 5.04.20220722.1 Date: 22.07.2022

Fixes

[WMS-14464] - sys: fixed an issue in which licence renewal failed and WMS admin got the notification “An error occurred while updating the licence. For the correct work of all services, copy PBX key and reactivate the licence” 

[WMS-14544] - wms: made some security improvements 

[WMS-14602] - sys: fixed an issue of PBX engine restart because of a deadlock after executing the cli command 'sip show channels'  

WMS Beta 5.04.20220714.2 Date: 15.07.2022

Fixes

[WMS-12232] - sys: fixed some rare performance issues (e.g. web interface stuck on ‘Proceeding’ during phonebook import) on Hardware/ Virtual PBX, faced by users with some router models/ firewalls 

[WMS-14017] - col: fixed an issue when user didn’t receive notification about unread group chat message and the message was marked as read, if user was on a different tab in Collaboration (other than Chat) or after login  

[WMS-14079] - col: fixed an issue with Colleague Fn key functionality in Collaboration, in which there was no audio beep notification for an incoming call, though Audio notification option was enabled 

[WMS-14135] - x-ca: fixed an issue when x-caracal reports sent in scheduled reports email via Run Now button didn’t contain all required information 

[WMS-14238] - wms: security improvements 

WMS Beta 5.04.20220627.1 Date: 06.07.2022

Fix

[WMS-14423] - col: Collaboration stability and performance improvements

WMS Beta 5.04.20220622.1 Date: 24.06.2022

Fix

[WMS-12208] - sys: fixed an issue in which the feature "Notify by email in case SIP trunk registration status is changed" didn’t work and PBX admin didn’t receive an email notification starting from WMS 5.03 

WMS Beta 5.04.20220621.1 Date: 21.06.2022

Improvement

[WMS-14265] - wms: improved the logic of Active Directory login: 1) added Full domain field to Active Directory settings to give possibility of entering custom domain; 2) in case data entered in login field contains “\” or “@” it is automatically used as a login  

Fix

[WMS-14338] - sys: fixed an issue of SIP proxy crash in some rare cases 

WMS Beta 5.04.20220615.2 Date: 20.06.2022

Fix

[WMS-14256] - sys: updated Monit service for improved performance and security  

WMS Beta 5.04.20220615.2 Date: 16.06.2022

Fixes

[WMS-13869]  - sys: fixed an issue in which in some rare cases PBX couldn't reconnect to external MySQL database

[WMS-14192] - wms: improved the logic of phonebooks import, so that country code is added to the Extension field if the extension consists of 7 or more digits

[WMS-14246] - dev: fixed an occasional issue of poor audio quality during calls on W-AIR headsets after upgrade to WMS 5.04.20220309.1 

[WMS-14275] - sys: fixed an issue in which call and chat history cleanup didn’t work after upgrade to WMS 5.04.20220425.1 

WMS Beta 5.04.20220608.1 Date: 13.06.2022

New Firmware

New firmware W-AIR Base Multicell  v. 530b4

[WMS-14365] - dev: downgraded W-AIR Base Multicell from v530b8 to 530b4 due to an issue in which it was impossible to make calls on large installations 

WMS Beta 5.04.20220608.1 Date: 08.06.2022

Fix

[WMS-14250] - col: fixed an issue when it wasn’t possible to start a call via Collaboration on Google Chrome 103 beta 

WMS Beta 5.04.20220531.1 Date: 06.06.2022

Fixes

[WMS-12150] - sys: fixed a rare issue in which users faced “Your connection is not private” error message when trying to access Collaboration 

[WMS-13950] - sys: fixed a rare issue in which there was no audio during a call in Collaboration 

[WMS-14106] - sys: fixed an occasional issue during calls from MS Teams with teams4wildix integration to external numbers with IVR, in which attempts to enter some digits failed as DTMF tones were not recognized by the PBX 

WMS Beta 5.04.20220516.1 Date: 27.05.2022

Improvement

[WMS-14127] - sys: added delivery of Wildix packages to aptly.wildix.com for PBX upgrades 

Documentation: Ports used by Wildix services

New Firmware

New firmware WelcomeConsole v. 68.145.2.47

[WP-200] - dev: improved performance of WelcomeConsole with MonoLED-BT/ DuoLED-BT headset to ensure better call stability 

WMS Beta 5.04.20220516.1 Date: 25.05.2022

Additional package wildix-cw 5.04.20220523.1

Fix

[WMS-14025] - wms: fixed an occasional one-way audio issue on WP phones which happened in the following case: a call from WMS network was made to a WP phone, the WP phone made semi-attended transfer with Direct RTP to another WP phone in the same network; custom codecs were configured on the PBX.

WMS Beta 5.04.20220516.1 Date: 23.05.2022

Additional package x-caracal_5.04.20220517.1

New Feature

[WMS-13623] - x-ca: added French, Portuguese, and Spanish localizations of x-caracal  

WMS Beta 5.04.20220516.1 Date: 18.05.2022

Fixes

[WMS-13893] - sys: fixed an issue in which Collaboration occasionally crashed after a colleague received a call from contact in external phonebook, in case caller name lookup was enabled and the contact name contained non-ASCII characters 

[WMS-14038] - sys: fixed an issue with CLASSOUND in which after trying to send SMS to an incorrect number, SMS daemon crashed and further SMS were not sent  

New Firmwares

New WelcomeConsole firmware v. 68.145.2.46 WP480GR3 firmware v. 63.145.10.38, Start firmware v. 150.145.2.10 WorkForce firmware v. 65.145.6.28

[WP-199] - dev: security improvements for WP phones 

WMS Beta 5.04.20220509.1 Date: 10.05.2022

New Feature

[WMS-10874] - x-ca: added support for scheduled reports in x-caracal

How-to:

1. Go to x-caracal -> Setup -> Schedules/ Alerts
   1. Note: The Setup menu is available only for a manager who is a user with Admin user type.
2. Configure the report settings under New Scheduled Report: enter destination email (you can add multiple emails, separated by comma), select the reports to be sent, queues, time range, cron configuration.
3. Tick off the checkbox next to Active and click Save. The report appears in the list of Scheduled Reports and Alerts on the right, where you can modify or delete it.

Documentation will be updated soon. 

Improvement

[WMS-13974] - sys: for improved security, closed the following unnecessary ports on the PBX: 

• TCP/ UDP 111
• TCP 53
• TCP 389
• TCP 636 

Fix

[WMS-13992] - col: fixed an issue in which “Hide offline users” feature in Collaboration didn’t work unless the page was refreshed or other changes were made, after upgrade to WMS 5.04 

WMS Beta 5.04.20220504.4 Date: 04.05.2022

New Feature

[WMS-12815] - sys: added support for import of contacts from Hana DB 

How-to:

• Go to WMS -> Users -> Phonebooks
• Select/ create a phonebook and click "Import"
• Select Hana DB as Backend
• Enter credentials and Database name
• Click "Save and Import" 

Fixes

[WMS-13922] - col: fixed an issue in which names of some fields (VAT ID, Document type, Document number) were not displayed in Collaboration -> Phonebook -> contact details 

[WMS-13996] - col: fixed an issue in which it was impossible to set tags in Collaboration -> History if they contained 2 or more words separated by spaces or ampersand (&), after upgrade to WMS Beta 5.04.20220425.1 

[WMS-14044] - sys: fixed an issue in which Call History in Collaboration app on Android failed to load after upgrade to WMS Beta v 5.04.20220422.2

New Firmware

New WorkForce firmware v. 65.145.6.28

[WP-202] - dev: fixed an issue in which WorkForce occasionally rebooted in case DuoLED-BT headset was used and there was no audio during calls after the reboot

WMS Beta 5.04.20220425.1 Date: 27.04.2022

Additional package x-caracal 5.04.20220426.1

Fix

[WMS-13902] - x-ca: fixed an issue in which x-caracal search didn't return any results  

WMS Beta 5.04.20220425.1 Date: 26.04.2022

Fix

[WMS-13962] - wms: fixed an issue when Call History in Collaboration failed to load after upgrade to WMS Beta v 5.04.20220422.2  

WMS Beta 5.04.20220422.2 Date: 22.04.2022

Fixes

[WMS-13934] - sys: fixed one way audio issue if a call was put on hold and resumed/ transferred from FXO gateway after upgrade to the latest WMS Stable 5.04

[WMS-13319] - wms: fixed an issue in which changes of preferences for multiple users who were Call group members led to incorrect presence status in Call groups

[FXX-19] - dev: rolled back FXS/FXO gateways firmware due to found issue with configuration reset after upgrade from WMS 5.03 to the latest WMS Stable 5.04

• W02FXS r3 v 27191018
• W04FXO r3 v. 27811018
• W04FXS r3 v. 27811018
• W24FXS r3 v. 27811018

WMS Beta 5.04.20220418.2 New Firmware Date: 20.04.2022

New Firmware

New firmware for WelcomeConsole v. 68.145.2.45

[WP-184] - dev: fixed some issues emerging after hanging up a call from DuoLED-BT headset connected to WelcomeConsole:

• there was no ringtone on an incoming call
• it was impossible to answer a second incoming call/ retrieve a call from waiting 
• 2-3s audio delay for a caller 

WMS Beta 5.04.20220418.2 Date: 18.04.2022

Improvements

[WMS-12707] - sys: improved the logic of clearing CDR data, so that both local and external CDR databases follow the same cleanup rules (configured in WMS -> Settings -> PBX -> Call and chat history)

[WMS-13737] - wms: added a warning notification if a serial number in the domain is used to access WMS 

Fixes

[WMS-9812] - col: fixed an issue in which pop-up notification for BLF key “Call group” didn’t work correctly and wasn’t cleared in Collaboration after the call was answered, if there were 2 simultaneous calls to the Call group

[WMS-11126] - sys: added Windomain field to import of users/contacts from Active Directory, to provide possibility to manually enter the domain

Note: In case the WINDOMAIN field is empty, the old logic applies and the data is automatically taken from Base DN

[WMS-12801] - wms: fixed an issue in which it was not possible to upload Company logo (fax cover) for user via WMS

[WMS-12873] - sys: fixed an issue in which local VLAN settings for FXO/ FXS r3 media gateways were deleted after provisioning and the gateways couldn’t reach PBX

[WMS-13148] - wms: fixed an issue in which the feature "Show original caller number", enabled in trunk settings, displayed called number instead of the caller, if the call was made to local user from mobile app via the Callback option

[WMS-13508] - col: fixed Collaboration UI issues in Dark mode, including color styles of buttons and menu items, typing hint, incorrect font color after enabling Dark theme, etc.

[WMS-13639] - sys: fixed an issue of distorted audio which sometimes occurred in case of a call from Vision, SuperVision, or mobile app (Android or iOS) to Voiceflex SIP trunk provider

[WMS-13662] - sys: improved the logic of estimating average hold time, which is announced to callers in queue

[WMS-13728] - sys: fixed an issue in which user status in Collaboration didn’t sync with Outlook calendar events, in case the user was new and they didn’t use Microsoft365 Settings tab in Collaboration yet

[WMS-13802] - col: fixed an issue of failed sync of big Microsoft365 phonebooks, which resulted in missing or duplicate phonebook contacts in Collaboration

[WMS-13841] - sys: fixed an issue in which calls via CLASSOUND failed if they were managed through Mobility extension lookup

New Firmware

New firmware Workforce v.65.145.6.26

[WP-152] - dev: fixed some issues with DuoLED-BT headset connected to WorkForce in which

1. there was no ringtone and LED indication on an incoming call after the previous call was just hung up;
2. it was impossible to answer a second incoming call

[WP-201] - dev: fixed an issue with DuoLED-BT headset connected to WorkForce, in which after changing “Headset Ring Mode” settings from “Headset” to “Speaker”, the ringtone during an incoming call was still played on the headset

WMS Beta 5.04.20220412.1 Hotfix Date: 13.04.2022

Additional packages: wildix-cw-5.04.20220413.1

Fix

[WMS-13730] - sys: fixed an occasional issue in which after closing Collaboration app on mobile (iOS and Android), users didn’t get incoming Call group calls

WMS Beta 5.04.20220412.1 Hotfix Date: 12.04.2022

Fix

[WMS-13842] - wms: fixed an issue in which sync of contacts via CardDAV stopped working after upgrade from WMS 5.03 to 5.04

WMS Beta 5.04.20220411.1 Hotfix Date: 11.04.2022

Fix

[WMS-13846] - wms: fixed an issue in which check-in via Hotel Manager was not possible after upgrade to WMS 5.04.20220325.8

WMS Beta 5.04.20220325.8 Date: 25.03.2022

Improvements

[WMS-12715] - x-ca: allowed access to REST API on x-caracal

[WMS-13384] - wms: allowed to use symbols (except for @, &, <, >) and accented characters for all languages in the Department field in WMS -> Users (when adding, editing, or importing users)

Fixes

[WMS-13456] - wms: fixed an issue in which Dialplan application “Set” -> “Caller number”/ “Caller number on trunk” and "prepend digits" option modified caller name instead of caller number

[WMS-13490] - sys: fixed an issue in which Microsoft 365 phonebooks and calendars sync didn’t work correctly after upgrade to WMS 5.04.20220309.1

[WMS-13511] - wms: added possibility to use DAVx⁵ and DAVdroid for phonebook sync for Android 10 and higher

[WMS-13513] - sys: fixed an issue of delayed audio during an external call from WP phone

[WMS-13546] - col: fixed an issue of chats taking a long time to load when refreshing Collaboration web page, after upgrade to WMS Beta 5.04.20220124

[WMS-13621] - wms: fixed an issue in which presence of users was not displayed on the Colleagues tab in Collaboration after update to WMS 5.04.20220309.1 in case chats were disabled

[WMS-13634] - wms: added logic to hide empty Departments on the Colleagues tab in Collaboration

[WMS-13640] - sys: fixed an issue in which admin didn’t get email notification about lack of free disk space on the PBX

[WMS-13663] - col: fixed an issue in which Collaboration interface was in English though Estonian language was set, which occurred after upgrade to WMS 5.04.20220228.2

WMS Beta Hotfix Date: 10.03.2022

Additional packages: wildix-cw-5.04.20220310.1

[WMS-13574] - sys: fixed an issue of call drops in some rare cases after upgrade to WMS Beta 5.04.20220228.2

WMS Beta 5.04.20220309.1 Date: 09.03.2022

Fixes

[WMS-13281] - wms: fixed an issue in which it was impossible to edit IVR settings if the IVR included 9 or more sub-menus

[WMS-13541] - col: fixed an issue in which user received "WebRTC Error Forbidden" message in Collaboration after upgrade to WMS Beta 5.04.20220228.2 if Call control mode was enabled

WMS Beta 5.04.20220304.2 Date: 07.03.2022

Improvements

[WMS-11389] - sys: removed VPN tunnel usage from WMS network logic (in WMS 5.03 it was used for backward compatibility to work with PBXs with WMS 5.02 or older)

After upgrade to WMS 5.04.20220304.2 all PBXs of WMS network have to be upgraded to WMS 5.04.20220304.2

[WMS-13537] - col: removed Russian from the supported languages in Collaboration and WMS

Fixes

[WMS-13098] - x-ca: fixed an issue in which x-caracal failed to display long time range reports (e.g. Agent Summary, Distribution) on highly loaded PBX

Note:

The following limits for maximum allowed days range were applied:

• Less than 500K records - max 180 days
• 500K - 700K records - max 120 days
• 700K - 900K records - max 60 days
• 900K and more - max 31 days

To set custom limit (for example 50 days), add the following parameter to /var/www/x-caracal/.env file:

MAX_ALLOWED_DAY_RANGE=50

[WMS-13279] - sys: fixed a rare issue of voicemail message loss in case of high load and if Call Group notifications manager was enabled

[WMS-13427] -  sys: fixed an issue of dropped calls via VoIP operator Netiwan

[WMS-13504] - sys: fixed an issue in which in some rare cases multiple user registrations and multiple calls didn’t work correctly

New Firmware

New W-AIR firmware version 0530b8

[WMS-13526] - dev: new W-AIR firmware which includes fixes of the following issues:

• W-AIR base automatically rebooted after W-AIR handset received an incoming video call
• W-AIR base crashed with error 43
• W-AIR base stations got wrong RFPI Address after adding new base stations, which led to loss of handset registrations
• dropped calls while moving between base stations because of issue with LAN sync

WMS Beta 5.04.20220228.2 Date: 02.03.2022

Improvement

[WMS-13461] - sys: enabled possibility to use Hold button on Collaboration mobile app for calls made via GSM and which are passing through PBX

Fixes

[WMS-10210] - col: fixed an issue in which there was no audible ringing during an incoming call in Collaboration on Chrome, if user opened Collaboration for the first time and, without making any actions in Collaboration, switched to another tab In case the ringtone on incoming call is not played correctly, user is prompted to go to browser Settings -> open "Site settings" under the "lock" icon and change "Sound" permission to "Allow".

[WMS-12350] - wms: fixed an occasional issue in which it impossible to delete user in WMS in case the “Delete user data” checkbox was enabled and user had large amount of data in CDR-View

[WMS-12962] - col: removed the “Close” button in CDR-View, which caused restart of Collaboration and call drops; CDR-View can be closed using the close icon (x)

[WMS-13420] - sys: fixed some rare provisioning and Dialplan issues, which could lead to incorrect work of voicemail and user statuses

WMS Beta 5.04.20220225.2 Date: 25.02.2022

Improvements

[WMS-13049] - wms: enabled wideband codec usage for all networks by default to improve audio quality and avoid no audio issue

Notes:

• Wideband codec is forced for all devices (g711 always has higher priority compared to g729). If you want to enforce g729, this can be done via Dialplan configuration (Set application -> Codecs -> choose the preferred option).
• With wideband codecs, the following priorities apply:

1. 1. opus
   2. alaw
   3. ulav
   4. g729

• The following settings were removed from WMS -> PBX -> SIP-RTP interface:
  • Enable wideband codec usage for all networks
  • Networks where force usage of wideband codecs
  • Use TLS / SRTP for local devices (Hardware, Virtual PBX)
  • Enable wideband codec usage in LAN (Hardware, Virtual PBX)
• To return to the previous behaviour, use the new custom provisioning parameter "WideNarrowbandUse" (only for general section).

Possible values:

WideNarrowbandUse=no / or not set: all devices use wideband codec and remote codecs priority

WideNarrowbandUse=yes: previous behaviour remains: all devices use wideband codec priority or narrowband codec priority and remote codecs priority or local codecs priority

Important: In case WideNarrowbandUse=yes, you need to add the following lines to etc/callweaver/sip-wideband.conf to set the parameters: --To Enable wideband codec usage for all networks forcewideband=yes disableautowideband=yes

• To Enable wideband codec usage in LAN

forcewideband=no

disableautowideband=no

• To set Networks where force usage of wideband codecs (i.e. for network 10.100.6.0/16)

forcewideband=no

disableautowideband=yes

wideband=10.100.6.0/16

Documentation: Provisioning Custom Settings 

[WMS-13219] - col: added Dark theme support for Collaboration

How-to:

1. Go to Settings -> Personal
2. Enable Dark theme

Fixes

[WMS-10037] - col: fixed an issue in which DND/ Away status of users who used only WP devices was displayed incorrectly in Collaboration

[WMS-13303] - col: fixed an issue of chats taking a long time to load when refreshing Collaboration web page, after upgrade to WMS Beta 5.04.20220124

New Firmware

New WorkForce firmware v. 65.145.6.24

[WP-171] - dev: fixed an issue in which phone user heard an echo during a call with user of WorkForce with DuoLED headset

WMS Beta 5.04.20220222.2 Date: 23.02.2022

Improvement

[WMS-13375] - wms: added an option to skip audio prompts in Dialplan application “Mobility extension lookup”

How-to: In Mobility extension lookup -> Options, click Set and choose the option “Skip audio prompts”. By default, it is disabled.

Fixes

[WMS-12793] - sys: fixed user import issue in which information in the fields, not selected in the import settings, was erased on the PBX side if "Erase existing value if empty value is received (only for Fax, Office, Email, Mobile, Department, Image URL)" was enabled

[WMS-13157] - sys: fixed an issue of muted audio during a call and call drop after migration from Hardware PBX to Cloud PBX, caused by incorrect public IP configuration

WMS Beta 5.04.20220215.1 Date: 18.02.2022

Improvements

[WMS-13172] - col: improved the logic of displaying Departments tree on the Colleagues tab in Collaboration:

• The Colleagues tab now shows only the list of Departments
• If user’s Department field in WMS is empty, Group name is automatically used as Department after the upgrade. This doesn’t apply to imported users, their Department fields remain empty.

Notes:

• Users that have no Department data are added to the Other section on the Colleagues tab.
• In case there isn’t a single Department filled out in WMS, the Colleagues tab displays only one section - “All”.

Fixes

[WMS-13202] - dev: fixed an issue in which Static IP set before provisioning of W04FXO r3 changed to Default DHCP after restart of the provisioned gateway

[WMS-13243] - sys: fixed a rare issue of missing audio during a call between PBXs in the same WMS Network

WMS Beta 5.04.20220214.1 Date: 15.02.2022

Improvements

[WMS-9774] - wms: improved interface of Trunks page in WMS:

In SIP, BRI/ PRI, and GSM/UMTS sections:

• changed + and - buttons to Add and Delete
• displayed information on how many entries are shown
• changed design of the tables and Edit windows
• in the window for editing trunk, added the title of the trunk

[WMS-12831] - dev: added a new custom parameter for FXSR3 devices, that fixes a rare issue of a slow fax reception speed in US/Canada

How-to:

Add the following parameter to the [wildixfxs2] section of /rw2/etc/provision.conf file:
ToneDetectByPeer=yes

To disable the parameter, change the parameter value to “no”.

By default, it is disabled.

Documentation: Custom config parameters List

[WMS-13368] - sys: PBX engine stability improvements

[WMS-13399] - col: improved the logic of displaying link previews in Collaboration, by caching the data, to reduce load on the service in case of multiple links in the chat

Note: Cache lifetime is 1 day

Fix

[WMS-13121] - x-ca: fixed 502 Bad Gateway issue which appeared when applying filters in x-caracal on PBXs with a big number of groups/ agents (e.g. 170+)

WMS Beta 5.04.20220209.1 Date: 10.02.2022

Fixes

[WMS-11530] - wms: fixed an issue, in which deleting a user caused incorrect analog port configuration of FXS gateways

[WMS-12246] - sys: fixed an issue in which BLF keys on WP phones displayed incorrect status of users with no registered devices, which occurred after PBX reboot

[WMS-13150] - col: fixed an issue in which call transfer via drag and drop in Collaboration didn’t work after upgrade to WMS Beta 5.04.20220110.1

[WMS-13297] - sys: fixed a rare issue of PBX engine deadlock

[WMS-13301] - sys: fixed an issue of PBX engine crash in some rare cases

WMS Beta 5.04.20220201.1 Date: 2.02.2022

Improvement

[WMS-12115] - wms: made some improvements to x-caracal activation process on Virtual PBX, which include: 1) display of error messages in case the fields were filled out incorrectly, e.g. unsupported characters used 2) Database Name field added

[WMS-13138] - sys: updated SIP Proxy service to the latest stable version 5.5.3

Fixes

[WMS-11254] - sys: fixed an issue in which calls to Canary Islands were displayed with incorrect Call class in CDR-View

[WMS-13187] - sys: fixed a rare issue of PBX engine crash

WMS Beta 5.04.20220124.2 Date: 25.01.2022

Fixes

[WMS-9651] - sys: fixed an issue of distorted audio in conference, if the conference was joined by Vision, SuperVision or WorkForce via feature code Conference and audio instructions

[WMS-13144] - sys: fixed an issue of PBX engine crash in some rare cases

New Firmwares

New firmware for W02FXS r3 version 27.19.10.19, for W04FXO/ W04FXS/ W24FXS r3 version 27.81.10.19.

[FXX-12] - dev: fixed a rare issue in which FXS/ FXO r3 media gateways failed to upgrade the firmware

WMS Beta 5.04.20220117.2 Date: 18.01.2022

Improvements

[WMS-12192] - wms: added support for online streaming of mp3 http/ https sources as Music on hold class in Call groups

How-to:

1. Add the following parameters to the file /rw2/etc/callweaver/musiconhold-stream.conf, where "http://stream.104.6rtl.com/rtl-live/mp3-192" is your stream source:
   • [radio]
   • mode=custom
   • application=/usr/sbin/cw_play_http_stream.sh http://stream.104.6rtl.com/rtl-live/mp3-192
2. Run the command:
   • rcallweaver -rx "moh reload "
   • Documentation: Custom config parameters List
3. In Dialplan application Call group -> Music on hold class, select the option "radio"
   • Documentation: Dialplan applications - Admin Guide

Note: in case you have several streams, modify the parameter [radio] to [radio1]/[radio2]/ etc. in the config file and choose the corresponding option ("radio1", "radio2", etc.) in the Dialplan.

[WMS-13078] - wms: added possibility to use special characters (“\”, “/”, “|”) in the Department field when using API functions PUT and POST for Colleagues, which provides opportunity of user import for PBX with multilevel Departments tree

WMS Beta 5.04.20220112.4 Date: 14.01.2022

Fixes

[WMS-12987] - wms: fixed an issue in which changes of RTP port range in Settings SIP-RTP were not applied

[WMS-13161] - wms: fixed an issue when after accessing Wizyconf videoconference via a link in the same browser as Collaboration, user was not redirected from https://conference.wildix.com to the PBX domain

WMS Beta 5.04.20220112.1 Date: 12.01.2022

Fixes

[WMS-12665] - sys: fixed an issue in which Voicemail playback was in English in case of an incoming external call, though a different language was chosen in user Settings

[WMS-12766] - wms: fixed an issue in case of large phonebooks (with 70k+ records) when entering a phone number in Collaboration Search field could lead to issues with calls and other operations on the PBX due to high load

[WMS-12768] - wms: fixed an issue when in some rare cases BLF keys on WP phones didn’t display presence of monitored users

[WMS-12940] - sys: fixed an issue in which completing an attended transfer on some Wildix phones required additional steps besides placing the receiver in case another user used call Pickup to intercept the call

[WMS-13143] - dev: fixed an issue in which WorkForce didn’t play opus files if user language was English, after upgrade to WMS 5.03.20211222

New Firmwares

New firmwares: Start: v. 150.145.2.9 WorkForce: v. 65.145.6.23 WelcomeConsole: v. 68.145.2.44 WP410 r2: v. 50.145.6.175 WP480 r3: v. 63.145.10.37 WP490 r3: 67.145.8.107

[WP-165] - sys: fixed an issue with distorted audio in a call between two Start phones

[WP-172] - dev: fixed DHCP registration issue after powering on of Wildix phones, which led to router overload in large systems with a big number of phones turned on at the same time

[WP-173] - dev: fixed an issue of crackling audio during a call on Start phones

WMS Beta 5.04.20220110.1 Date: 10.01.2022

New Feature

[WMS-10417] - wms: added possibility to assign W-AIR headsets and handsets to users via a new tab in WMS: Devices -> W-AIR Devices

Requirement: W-AIR handset/headset should have DECT registration on the W-AIR base station before it can be assigned to user

How-to:

1. Go to WMS -> Devices -> W-AIR devices
2. Choose the headset/ handset and click Assign to user
3. Enter user extension and click Save.

Note: To figure out which headset received the assigned extension, you can dial this extension and see which headset rings.

To assign device to a different user:

1. Choose the headset on the W-AIR devices tab -> click Assign to user
2. Enter a different extension and click Save.

To deassign a device:

1. Choose the headset/ handset -> click Assign to user
2. Select “unknown” in the Extension field and click Save.

Fix

[WMS-12903] - wms: fixed an issue with the DIALBYNAME_PROMPT Global Dialplan variable in which the prompt containing space characters got broken as the spaces were completely removed after saving the variable, which reproduced in WMS 5.03 and 5.04

WMS Beta 5.04.20211228.2 Date: 3.01.2022

Improvement

[WMS-12590] - col: added sync of Outlook Cloud within Microsoft365 integration, which can be managed via Collaboration -> Settings -> Microsoft365 tab

Microsoft365 tab appears in Collaboration in case Microsoft365 integration is enabled in WMS Settings -> PBX -> Integrations. The tab includes the following options:

• Status mapping: set the corresponding Collaboration status for each Outlook calendar status and enable/ disable the status message
• Publish working hours
• Hide status message of private events

Notes: 

• On Windows, if both Outlook native app integration and Microsoft365 integration are used simultaneously, Microsoft365 has a higher priority, Collaboration syncs with Outlook Cloud, and Microsoft365 tab replaces the Outlook tab in Collaboration -> Settings.
• On Collaboration native app and in case of teams4Wildix integration, sync with Outlook Cloud works, too.

Fixes

[WMS-13057] - sys: fixed a rare issue in which SMS could not be sent due to memory leak in SMS daemon

[WMS-13080] - wms: fixed an issue in which buttons and menu items of the WMS interface were displayed incorrectly if American English (En-us) was chosen in the Language settings of the admin user after WMS update to BETA 5.04.20211227.3

New Firmwares

New firmware for W02FXS r3: 27191018 W04FXS r3: 27811018

[FXX-10] - dev: fixed an issue in which FXS provisioning stopped working in case of a Cloud or remote PBX after Voice VLAN ID was configured for FXS media gateway on the WMS -> Devices page

WMS Beta 5.04.20211227.3 Date: 27.12.2021

Improvement

[WMS-12964] - sys: improved the quality of music on hold in cases when online streaming of mp3 from http/ https source is used for MoH

Fixes

[WMS-12805] - wms: fixed an issue in which ISDN BRI/PRI ports didn’t show up in the dropdown menu on Trunk group Edit window and existing Trunk group with ISDN ports could not be edited in WMS Beta v. 5.04.20211102.4

[WMS-12837] - col: fixed an issue in which sync of phonebooks from Microsoft365 was interrupted if there were more than 25k records, which could result in such issues as some users missing phonebooks in Collaboration or duplicate contacts in phonebooks

[WMS-12975] - dev: fixed an issue in which Start phone displayed a blank Identities BLF key, in case the key was set up via User preferences on WMS

WMS Beta 5.04.20211222.1 Date: 22.12.2021

New Feature

[WMS-12200] - wms: added an API endpoint that allows to get general statistics about Call group's usage (number of CG members: total, logged-in, busy, available and the number of calls in queue)

New API endpoint:

GET api/v1/Dialplan/CallGroups/<id>/stat - returns the following info:

• total number of Call group members
• number of logged-in users
• number of available and busy members in the Call group
• number of calls in the queue

Notes:

• Only static members of a Call group are displayed.
• In case of PBX reboot or a newly created Call group, at least 1 call to the Call group should be made in order to get up-to-date statuses. Otherwise, all members’ statuses would be logged-in and available.
• Access to the API endpoint is available for users with Essential license or higher and in case the option “Limit call groups” is not enabled in User preferences in WMS -> Users -> Edit preferences -> Settings section.

API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/

Improvement

[WMS-12953] - wizy: made improvements so that music on hold is not played in Wizyconf conference room if PBX user who called the conference puts this call on hold

Fixes

[WMS-12615] - sys: fixed an issue in which syslog stopped writing to file because of the directory overload after Failover script pbx_sync was activated

[WMS-12965] - sys: fixed an issue in which after setting Time zone to US > Pacific-New in WMS, the W-AIR Base changed its country settings and time zone to Italian, affecting time on all registered handsets

[WMS-12980] - sys: fixed an issue in which the email with voicemail recording sent to user was in English despite a different PBX language, which occurred in case of an external call

WMS Beta 5.04.20211215.3 Date: 16.12.2021

New Feature

[WMS-12817] - col: ensured Collaboration compliance with E911 requirements

Requirements:






- Country code set up in WMS Settings - Language & Region is +1 (US/ Canada) or user's office number has the prefix +1






- CLASSOUND service is activated on the PBX













Important! Geolocation must be enabled in the browser, otherwise outgoing non-emergency calls via Collaboration will be blocked (emergency calls cannot be blocked, so make sure users enable geolocation)

Fix

[WMS-12978] - sys: fixed an issue in which the option "6) Reset network settings" in WMS -> Terminal -> console menu didn’t work

New Firmware

[WMS-13012] - dev: rolled back W-AIR firmware v 530b6 because of W-AIR Base reboot and incoming call termination on W-AIR handset after 5-10 seconds, if the incoming call had video codecs in SDP in INVITE

WMS Beta 5.04.20211214.3 Date: 15.12.2021

New Feature

[WMS-12539] - col: added possibility to create multilevel hierarchy of Departments and display them in a tree view on the Colleagues tab in Collaboration

How-to:

To enable this option, add the following line in /rw2/etc/env.custom.ini file:

DEPARTMENTS_AS_TREE=true

By default, the value of the parameter is “false” and the Colleagues tab in Collaboration displays the list of Groups. When the parameter is set to “true”, the Colleagues tab displays Departments.

To create Departments tree: when adding/ editing a user in WMS -> Users (or in case of user import via a CSV file), indicate the Department path using the separator “/” in the Department field. For example:

Department: Level1/Level2/Level3/Level4 Notes:

1. If the Department name contains “/” it should be replaced with another character. It is also recommended to replace long names with shorter ones.
2. Users that don’t belong to any Department are added to the section Other.
3. If you want to change the default separator to another character, edit the following parameter in the /rw2/etc/env.custom.ini file: DEPARTMENTS_TREE_SEPARATOR=/
4. By default, only people added to Colleagues (roster) are shown. To have all users displayed, add the following line to the /rw2/etc/env.custom.ini file:

COLLABORATION_SHOW_ALL_COLLEAGUES=true

Current limitations:

• The presence of users that are not added to the roster is not available.
• It may take up to 10 minutes to apply changes in the Departments tree, enabling/ disabling the functionality, etc.

Improvement

[WMS-12514] - classound: added possibility to internationally send outgoing SMS via CLASSOUND for US/ Canadian and other country DIDs via hardcoded CURL request

Documentation: How to send and receive SMS/ MMS via CLASSOUND

[WMS-12959] - sys: added possibility to disable Error Correction Mode (ECM) and set maximum/ minimum fax transmission speed

How-to:

Changes should be made in /etc/callweaver/res_fax_custom.conf.

ECM:

ECM is enabled by default. To disable it, add the following line in /etc/callweaver/res_fax_custom.conf:

ecm=no

Maximum Transmission Speed:

• The default value is 14400.
• Possible values: 2400 | 4800 | 7200 | 9600 | 12000 | 14400
• To change the maximum transmission speed, change the following parameter in the /etc/callweaver/res_fax_custom.conf file:

maxrate=14400

Minimum Transmission Speed:

• The default value is 2400.
• Possible values: 2400 | 4800 | 7200 | 9600 | 12000 | 14400
• To change the minimum transmission speed, change the following parameter in the configuration file:

minrate=2400

Fixes

[WMS-12577] - sys: fixed an issue in which after upgrade of PBX, the ESPA monitor stopped working and its package was reinstalled, overwriting existing configurations with default ones

[WMS-12809] - sys: fixed a rare issue in which Call Group member was permanently put on pause

[WMS-12920] - sys: fixed a rare issue of PBX engine crash

WMS Beta 5.04.20211210.2 Date: 13.12.2021

Improvement

[WMS-12497] - sys: added secure HTTP headers to WMS for an extra layer of security

Fix

[WMS-12638] - dev: fixed ringtones (ringback tone, dial tone, and busy tone) on FXS and FXO devices

WMS Beta Hotfix Date: 09.12.2021

Additional packages: wms-wildixair-firmwares_5.04.20211208.1

New Firmware

[WMS-12788] - dev: new W-AIR firmware v 530b6, which contains fixes of the following issues after upgrade to v. 520b1, v. 520b2 and v. 520b4:

• bad or missing audio
• dropped calls with INSUFFICIENT_RESOURCES error
• failure to upgrade headsets
• out of memory issue or the 59 error and reboot of the base during an attempt to register a new headset

Note in case of upgrade of big installations: Maximum 8 handsets (5 in case of W-AIR Small Business) can be updated at a time per a base station.

Starting from WMS 5.03.20211207.1, the logic of even distribution of SIP registrations among all base stations in a multicell system was applied.

In case a multicell system has more than 8 handsets located on each base station, additional handsets need to be turned off during the first 8 handsets upgrade.

WMS Beta 5.04.20211207.1 Date: 7.12.2021

Fixes

[WMS-12774] - sys: fixed an issue in which missed calls notifications were sent not only to Call Group manager but also to the first user of CG

[WMS-12909] - sys: fixed a rare issue in which after PBX engine crash it was impossible to open and use Collaboration until the PBX engine was restarted

[WMS-12943] - x-ca: fixed an issue with x-caracal installation after upgrade to WMS 5.03.20210929, in which "Settings saved successfully" message appeared but x-caracal failed to be installed

New Firmwares

Daysaver New firmware v. 2.53.4.33

[FXX-9] - dev: changed the default value of the option Disable Private Internet DNS responses in DaySaver settings, which was incompatible with some configurations

Now the option is checked by default. 

WelcomeConsole firmware v 68.145.2.41

[WP-164] - dev: fixed some issues with DuoLED BT Headset on WelcomeConsole in which:

• DND/ Away status had no violet/ yellow LED indication
• no busy LED indication on incoming call after answering it 

WMS Beta 5.04.20211129.1 Date: 1.12.2021

Fixes

[WMS-12091] - sys: fixed a rare issue of interrupted call in case of an incoming fax or after an attended transfer, which sometimes occurred on certain trunks

[WMS-12712] - sys: fixed an issue of long login time (from several minutes to half an hour or more) on W-AIR handsets when assigning the handsets via 99 Feature Code on big W-AIR networks (with 60+ bases)

[WMS-12755] - sys: fixed a rare issue when it was impossible to make calls because of PBX engine deadlock

[WMS-12802] - sys: fixed an issue with bad quality of voicemail transcription if user email was indicated instead of a number in "Go to voicemail" Dialplan Application

WMS Beta 5.04.20211126.2 Date: 26.11.2021

Improvement

[WMS-11855] - x-ca: added possibility to deactivate x-caracal on the WMS side

How-to:

1. Go to WMS -> Settings -> PBX -> Integrations -> Analytics tab
2. Disable the checkbox in front of x-caracal -> Enabled, click Save and confirm

Note: Deactivating the service deletes both x-caracal and all its data.

WMS Beta 5.04.20211123.1 Date: 24.11.2021

New Feature

[WP-155] - dev: added possibility to disable speaker mode on WorkForce via custom provisioning parameter

How-to:

Add the following parameter to [wildixp2] section in /rw2/etc/provision.conf file:

SpeakerDisable

Available values:

• SpeakerDisable=yes - disables the speaker mode for all WorkForce devices;
• SpeakerDisable=no - enables the speaker mode for all WorkForce devices;
• SpeakerDisable=list of extensions (e.g. SpeakerDisable=38001,24001,22005) - disables the speaker mode for the mentioned extensions.

Improvement

[WMS-12322] - wms: added a notification in case the PBX engine failed to update license and it has to be reactivated manually

To reactivate license:

• Go to WMS Settings -> Tools and utilities -> Activation / Licenses
• Click Activate

New Firmware

New firmware for Workforce v. 65.145.6.20

[WP-167] - dev: fixed the following bad audio quality issues on WorkForce after upgrade to 65.145.6.15:

• increased background noise and too loud default microphone level in handsfree mode
• muffled sound between two WorkForce devices
• background noise in the handset's speaker
• muffled audio on WiIdix DuoLED and DuoLED BT headsets connected to WorkForce if users spoke at the same time
• WorkForce volume level higher than on WP480GR3 

WMS Beta 5.04.20211119.1 Date: 19.11.2021

New Feature

[WMS-12726] - wms: added a new API endpoint that returns groups or departments with user extensions in a tree view

New API endpoint:

GET /api/v1/departments - get a list of groups

For the API endpoint to return departments in a tree view, add the following variable in /rw2/etc/env.custom.ini file:

DEPARTMENTS_AS_TREE=true

If you set DEPARTMENTS_AS_TREE=false, the endpoint returns groups.

There was also another variable for /rw2/etc/env.custom.ini added:

DEPARTMENTS_TREE_SEPARATOR=/.

It lets to customize the separator (the default one is “/”), that splits the departments tree.

Fixes

[WMS-12286] - sys: made some fixes to prevent potential out-of-memory issue because of recorded audios in temporary files after PBX engine restart

[WMS-12595] - wms: fixed an issue in which the Dialplan application Call through remote PBX allowed an external user to barge into a call, if the internal user had Call Forward Busy, Call Forward No Answer, and Call Forward All disabled in Settings

[WMS-12609] - x-ca: fixed an issue in which x-caracal failed to display reports if the selected date range was highly loaded

WMS Beta 5.04.20211110.1 Date: 16.11.2021

Additional packages: rtpengine_9.5.1-5.04.20211111.1 wildix-cw-5.04.20211115.1

Fixes

[WMS-12579] - sys: fixed a rare issue of a PBX crash which mostly occurred in case of call group calls and call transfers

[WMS-12695] - sys: fixed a one-way audio issue during a call from mobile application if mobile operator with IPv6-only network was used and WMS was upgraded to Beta 5.04.20211026.2

WMS Beta 5.04.20211110.1 Date: 11.11.2021

Fixes

[WMS-12245] - sys: fixed an issue with calls to a remote PBX in WMS Network being sent with 2-4 seconds delay

[WMS-12531] - wms: fixed an issue when it was imposible to set tags in Collaboration -> History if they contained 2 or more words with space at the beginning

[WMS-12532] - x-ca: fixed x-caracal Realtime report issues with:

• Caller ID being displayed only in the 1st Queue
• Max. wait time being not updated
• columns being not matched if Agent status was off  
• number of calls waiting in a queue being not updated if all Agents were paused

[WMS-12567] - sys: fixed an issue with SMTP client infinite connection retries that caused high CPU load

[WMS-12658] - sys: fixed an issue with rsyslog being restarted by Monit Service Manager on large systems

WMS Beta 5.04.20211108.3 Date: 08.11.2021

New Feature

[WMS-12290] - wms: extended Personal settings API by adding possibility to receive and process Collaboration Contact center tab settings

Updated endpoints: 

• GET /api/v1/Personal/settings/
• PUT /api/v1/Personal/settings/

Improvements

[WMS-12608] - sys: added support for W-AIR alarm feature to be configured on Cloud PBX using local HW/VM PBX as a Text Messaging & Alarm Server

Example of configuration

Preconditions:

• Provision W-AIR Bases on Cloud PBX and create W-AIR Network
• Register W-AIR Handsets on HW/VM PBX
• Assign a user from Cloud PBX to W-AIR Headset (this user will trigger an alarm)
• Assign a user from HW/VM PBX to any device (this user will receive an emergency call)

Configuration:

• Configure Alarm and Text Messaging & Alarm Server on Main W-AIR Base using HW/VM PBX IP
• Start W-AIR alarms service on HW/VM PBX
• Create a dedicated Dialplan on HW/VM PBX

Documentation will be updated later: How to get location of W-AIR Base Station in case of emergency alarm

[WMS-12616] - dev: improved the behaviour of "BaseMaxSIPReg" parameter that allows setting number of W-AIR handsets/ headsets to be distributed evenly over W-AIR Bases

The logic of distribution in W-AIR Network is as following:

• with 2 and more W-AIR Bases, the default number is 8 accounts per 1 Base
• with 1 W-AIR Base, the default number is 30 accounts

The values can be changed in /rw2/etc/provision.conf, the documentation Provisioning Custom Settings

Fixes

[WMS-11987] - sys: fixed an issue in which cleanup_voicemails_and_recordings script failed to run if a wms backup was created without a host name

[WMS-12259] - sys: fixed an issue with calls in Collaboration being not processed successfully after PBX engine crash

[WMS-12592] - sys: fixed an issue in which LDAP server failed to start if a new nonactivated HW PBX was upgraded to WMS 5.03

WMS Beta 5.04.20211102.4 Date: 02.11.2021

Improvements

[WMS-12522] - wms: added possibility to provide remote PBX domain name instead of PBX IP in sync_pbx script for failover sync configuration

Starting from WMS 5.03, SSH must be enabled on the Main PBX when Failover is activated.

[WMS-12298] - wms: removed unused config files in WMS:

• wms/wms-interface/rw2/etc/pbx/conference.conf
• wms/wms-interface/rw2/etc/cdrview.ini
• /rw2/etc/pbx/groupChat.conf

Their data was moved to the config file env.custom.ini, so relevant changes should be made in env.custom.ini.

Fixes

[WMS-12377] - sys: fixed an issue of no missed call notifications for Call group calls if there was no Call group manager

[WMS-12378] - sys: fixed an issue in which the record of outgoing call in Collaboration -> History contained extra information besides the called number or phonebook contact name when CompanyFlex trunk was used

[WMS-12498] - wms: fixed an issue in which auto-redirect from http to https in Collaboration didn’t work correctly

[WMS-12551] - sys: fixed an issue with FIAS Hotel integration (Protel PMS) in which room name was not updated after check-in in case of a WMS network where the PBX was a Client

[WMS-12563] - sys: fixed an issue in which access to LDAP server from external networks stopped working after upgrade to WMS 5.03

New Firmwares

WorkForce v 65.145.6.16, Start v 150.145.2.7.

[WP-52] - dev: fixed some issues with DuoLED BT headset on WorkForce in which:

• DND/ Away status had no violet/ yellow LED indication
• there was just one ring during an incoming call
• it was not possible to pick up or hang up a call with Multi-function button
• a call could be answered with a Mute button
• on incoming call, LED indicator blinked red, then steady red 

[WP-109] - dev: fixed an issue of poor audio quality on WorkForce with firmware v. 65.145.4.20, which mostly occurred when users were speaking at the same time

[WP-124] - dev: fixed an issue of poor audio quality on Start phones when users were speaking at the same time

[WP-158] - dev: fixed an issue of bad audio quality between two Start phones with direct RTP enabled

WMS Beta 5.04.2011026.2 Hotfix Date: 27.10.2021

Additional packages: wildix-cw-5.04.20211027.1

Fix

[WMS-12607] - sys: fixed an issue of PBX engine crash which sometimes occurred after hanging up a call

WMS Beta 5.04.20211026.2 Date: 26.10.2021

New Features

[WMS-12108] - sys: integrated res_json module to handle json format inside Diaplan

Documentation: How to handle JSON inside Diaplan in WMS.

[WMS-12109] - wms: added Simple Token authentication method

How to use:

1. Open WMS -> Settings -> PBX -> Integrations
2. Go to Applications tab -> Simple token
3. Click Add and get a token

Improvements

[WMS-9771] - wms: added new API endpoints for trunk lists

API endpoints for SIP trunks:

• GET /api/v1/Trunks/Sip/ - Get a list of SIP trunks
• POST /api/v1/Trunks/Sip/ - Create a SIP trunk
• PUT /api/v1/Trunks/Sip/{id} - Update a SIP trunk by id
• DELETE /api/v1/Trunks/Sip/{id} - Delete a SIP trunk by id

API endpoints for PSTN trunks:

• GET /api/v1/Trunks/Pstn/ - Get a list of PSTN trunks
• POST /api/v1/Trunks/Pstn/ - Create a PSTN trunk
• PUT /api/v1/Trunks/Pstn/{id} - Update a PSTN trunk by id
• DELETE /api/v1/Trunks/Pstn/{id} - Delete a PSTN trunk by id

[WMS-9772] - wms: made improvements in WMS -> Trunks -> Pricelists section

• Improved user interface (including buttons and the Import window)
• For import, if the imported pricelist contains errors, made it clearer which data is invalid

[WMS-10888] - sys: added an option to enable remote music on hold to be played instead of the local one for external calls

This option fixes an issue when an external callee put a call on hold and a caller heard the PBX music on hold instead of the callee's.

To enable the option:

1. Go to WMS -> Trunks -> Trunk tab -> choose trunk and click Edit
2. On the Edit trunk window click Advanced and tick the checkbox Play remote MoH

Requirement:

• Make sure the Support Refer and Hold option in Advanced settings is enabled, otherwise Play remote MoH won’t work.

[WMS-11786] - sys: updated RTPengine to the latest version for improved stability

[WMS-11867] - sys: added a check of free disk space before performing PBX upgrade to prevent possible upgrade failures

In case PBX doesn’t have enough space, the relevant error message is displayed in WMS, including the amount of free and required disk space

[WMS-11979] - dev: added possibility to control duration of the delay before answering a call on W04FXO r3 via custom provisioning parameter

How-to:

• Add the following parameter to the /rw2/etc/provision.conf file: DelayAfterOffhook = 1-255

Note:

• The parameter is only applicable to [wildixfxo3] section

[WMS-12003] - wms: improved import of users, displaying the list of users that will be added, updated, or removed

[WMS-12123] - wms: added new API endpoints to manage failover PBX or remove a PBX in a WMS Network

API endpoints:

• [PUT] http://<pbxHost>/api/v1/network/pbx/<serial>/ - to edit the failover PBX
• [DELETE] http://<pbxHost>/api/v1/network/pbx/<serial>/ - to remove a PBX

Note:

• These actions can be performed only on main PBX and only by an admin.

Also added the parameters “version” and “failover” to the existing API endpoint ​​[GET] http://<pbxHost>/api/v1/network/pbxes response.

Fixes

[WMS-9015] - sys: fixed an issue of no CDR record created for an incoming call to a Call group, if the call was answered with the BLF Function key Call group and the Call group Dialplan included Record call application

[WMS-11332] - col: fixed an issue when in some cases after the laptop woke up from sleep, user got an error message about another active session

[WMS-11817] - sys: fixed an issue with Dial by name feature, when in some cases if there were 2 people with the same first name and different last names and the called person’s last name contained a dash, the PBX identified the right person but dialled the other one

[WMS-11822] - x-ca: fixed several x-caracal issues in which:

1. In Filter -> Select Queues not all groups available on the PBX were displayed
2. User information in Setup -> Users was updated with a delay, depending on the number of users and the PBX load
3. Name of the queue didn’t fit in the Queue column

[WMS-11864] - wizy: fixed an issue when in some cases there was a long response time when a user was creating a conference with 10 participants or more

[WMS-11925] - x-ca: fixed an issue in which automatic clearing of outdated data in x-caracal didn’t work properly in some cases, which could result in database overload

Clearing of old data is run at 4 am every day. By default, the system clears data older than 12 months, if other values are not specified in WMS -> Settings -> PBX -> Call and chat history.

[WMS-12006] - col: configured Call Control mode to be enabled automatically for users running Collaboration inside MS Teams

It is no longer required to set the parameter CALL_CONTROL_FEATURE=true in the config file /rw2/etc/env.custom.ini to enable Call Control mode for MS Teams.

[WMS-12029] - wms: fixed an issue in which in spite of the ACL rule “Cannot access menu - Devices”, admin still had access to Analog ports and W-AIR Networks in WMS -> Devices

[WMS-12036] - sys: fixed an issue in which it was not possible to configure Failover by DNS for DaySaver

Check this guide for instructions: How to configure Failover by DNS for DaySaver 

[WMS-12038] - sys: fixed an issue with no audio in Collaboration during an outgoing call in case the called user was Away, the call was made to mobility and a caller heard an audio message before the call was answered; or in similar cases

[WMS-12118] - sys: fixed an issue with impossibility to make calls because of PBX engine memory consumption spike

[WMS-12183] - col: fixed an issue in which it was impossible to create Post-It via the Add button in Collaboration

[WMS-12184] - sys: fixed an issue in which after performing an attended transfer of an external call, the BLF key on WP phone still displayed internal user's name instead of the external CID after upgrade to WMS 5.03

[WMS-12233] - wms: fixed an issue in which it was impossible to import more than 10000 contacts from Google after PBX upgrade to 5.03.20210910.1

[WMS-12258] - col: fixed an issue with saving a contact in the Phonebook because some special characters were not automatically removed from the contact’s phone number, pasted from another source

[WMS-12268] - sys: fixed a rare issue of dropped calls which sometimes occurred because of PBX engine deadlock

[WMS-12277] - wms: fixed an issue of blank white screen after login to Collaboration, which occurred if a backup file of WMS 5.02 was applied on WMS 5.03

[WMS-12283] - sys: fixed an issue with log files rotation in /var/log/mysql folder on Cloud PBX

[WMS-12307] - sys: added a parameter that fixes an issue of FIAS Hotel integration (ASA PMS), in which it was impossible to make outgoing calls from rooms after check-in

How-to:

• Add the following parameter to /etc/wildix/whoteld_manager_custom.conf: PostponeRE=true

Documentation about custom config parameters: Custom config parameters List

[WMS-12379] - sys: fixed an issue of PBX engine crash in some rare cases

[FXX-3] - dev: fixed an issue in which DaySaver occasionally stopped sending SMS until rebooted

New Firmwares

New firmwares: WP480GR2: v. 55.145.6.114 WP480GR3: v. 63.145.10.36 WP490GR3: v. 67.145.8.106

[WP-71] - dev: fixed an issue of an incorrect time on WP phones provisioned to HW/ VM PBX in case the phone had a static IP address and PBX was used as NTP server

WMS Beta Hotfix Date: 18.10.2021

Additional packages: wldix-cw-5.03.20211012.1

Fix

[WMS-12263] - sys: fixed an issue of call drop in Collaboration and no media on WP which occurred when Collaboration user, being on a call with WP phone user, turned on personal call recording after completion of attended transfer under the following conditions:

• The system was upgraded to WMS 5.03
• g729 transcoding was enabled in /etc/callweaver/sip.conf

WMS Beta Hotfix Date: 12.10.2021

Additional packages: wldix-cw-5.03.20211012.1

Fix

[WMS-12317] - classound: fixed a rare one-way audio issue on CLASSOUND calls, which occurred due to incorrect processing of RTP Keep Alive by a remote carrier

WMS Beta Hotfix Date: 01.10.2021

Additional packages: ca-certificates_20200930,  x-caracal_5.03.20210929.1, wildix-cw-5.03.20210930.1, sipproxy_5.3.6-5.03.20211001.1

Fixes

[WMS-12270] - x-ca: fixed an issue in which Agent information was duplicated in x-caracal Agent reports if the Call group strategy was Call All 32

[WMS-12291] - sys: updated the SSL certificate to ensure correct work of Wildix services

WMS Beta 5.03.20210927.4 Date: 27.09.2021

Improvements

[WMS-10957] - wms: updated API documentation in WMS to include all the available API endpoints

The up-to-date API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/

[WMS-12172] - wms: added possibility to set QUEUE_FAST_RECALL as a Global Dialplan Variable

Using this variable, you can override the call group timeout in Call All 10/32 Call group strategy and send an incoming call to a user as soon as they become available.

How-to:

1. Go to WMS -> Dialplan -> General Settings -> Set dialplan variables
2. Add the variable QUEUE_FAST_RECALL=yes

Note: To disable this option, change the value of the variable to “no”: QUEUE_FAST_RECALL=no.

If you delete the variable, the option won’t be disabled.

Fixes

[WMS-12216] - sys: fixed an issue in which the option 6) Reset network settings in WMS -> Terminal -> console menu failed to be completed successfully

New Firmware

New WorkForce firmware v 65.145.6.15

[WP-41] - dev: fixed an issue with local IP DSCP Marking being not applied on WorkForce

[WP-148] - dev: fixed an issue in which microphone volume on WorkForce got much higher after WMS upgrade to 5.03

WMS Beta Hotfix Date: 15.09.2021

Additional packages: wildix-provision_5.03.20210915.1,  wildix-lua-base_5.03.20210915.1,  wildix-dialplan_5.03.20210915.1,  wildix-cw-5.03.20210915.1,  wms-wildixair-firmwares_5.03.20210914.1

Improvement

[WMS-11941] - sys: improved the work of the ACL rule Cannot - See call recordings, preventing call recordings to be sent to user’s email in case SMTP client is configured on the PBX

Fixes

[WMS-12139] - sys: fixed an issue when in some cases firmware update of W-AIR handsets failed after the PBX was upgraded from WMS version 5.02 to 5.03

[WMS-12140] - sys: fixed an issue in which after upgrade to WMS 5.03 BLF keys on WP phones didn’t display user’s presence status after a call was placed to this user

[WP-126] - dev: fixed an issue in which the default microphone volume on START handset was lower compared to other Wildix devices

WMS Beta 5.03.20210910.1 Date: 10.09.2021

Fixes

[WMS-11233] - wms: fixed an issue in which the Call group notifications manager received a false missed call notification if a member of the Call group parked a call

[WMS-11664] - sys: fixed an issue when a user, unavailable on Away/ DND with Call Forward All set to Voicemail, didn’t get missed call notifications in call history if the caller hung up during user unavailable message

[WMS-11906] - sys: fixed an issue of an unexpected drop of a call with an external user, which was caused by broken data packets sent to PBX by an external provider

[WMS-12020] - dev: fixed an issue in which W-AIR Headset couldn’t update its firmware after upgrade to Beta 5.03.20210721.4

WMS Beta 5.03.20210826.1 Date: 26.08.2021

Improvement

[WMS-11821] - wms: added possibility to activate x-caracal on a Virtual PBX

Requirements:

• Virtual PBX with WMS 5.03 
• At least 10 Business/ Premium + 1 Premium licenses 
• MYSQL backend to set x-caracal Database

How to order x-caracal on WMP:

1. Access WMP -> Customers tab
2. Select a Customer -> click the Options button (Three dots) -> PBXes
3. Choose the PBX -> click Options -> Edit
4. Enable the checkbox next to x-caracal and click Save

How to activate x-caracal in WMS:

1. Go to WMS Settings -> PBX -> Integrations
2. Proceed to Analytics tab
3. Tick off Enable checkbox and connect to Database by entering Host and credentials, click Save

Limitations:

x-caracal settings are not reset when: 1) resetting PBX to factory defaults or 2) when restoring from backup.

Learn more in x-caracal documentation: x-caracal documentation

WMS Beta 5.03.20210825.1 Date: 25.08.2021

Improvement

[WMS-11753] - sys: made the SMS service enabled by default for US/ Canada users after WMS upgrade to v. 5.03

The SMS service is activated by default if the following requirements are met during the upgrade:

• There is an active CLASSOUND license
• The country code is USA in WMS Settings -> PBX -> Language & region

Fix

[FXX-5] - dev: fixed an issue in which a device connected to FXS r3 didn’t get a busy tone when a caller ended a call

The issue affected FXS r3 gateways with firmware versions 27.81.10.15, 27.81.10.16, 27.19.10.15, 27.19.10.16.

WMS Beta 5.03.20210820.1 Date: 20.08.2021

Fix

[WMS-11959] - col: fixed an issue with CDR-View showing only records of the current user

• Issue introduced in WMS 5.03.20210818.1 (Beta)

WMS Beta 5.03.20210818.1 Date: 19.08.2021

New Feature

[WMS-11767] - wms: added ACL rule “Can/ cannot - See call recordings”, which adds a possibility to restrict users from accessing call recordings

• This ACL is applied for call recordings in Collaboration -> Call History and in CDR-View.
• It works for call recordings started via Collaboration, Feature code, and Dialplan.

Limitations:

• For the ACL to work correctly, make sure there is no email indicated in the Dialplan application Record call.
• In case the SMTP client is configured on the PBX, call recordings will be sent to the relevant user’s email, if their email is indicated in the system.
• Call recordings, which already existed in CDR-View, will not be hidden after applying the ACL “cannot - See call recordings”. As a workaround, you can rebase the local CDR-View database to restrict user access to old call records.

Improvements

[WMS-11872] - x-ca: added possibility to integrate custom HTML code to x-caracal using Google Tag Manager

[WMS-11943] - wms: improved the process of contacts Import, so that automatic removal of contacts, which are no longer present in the database, doesn’t affect users that were added manually

Automatic removal of contacts applies, in case the option “Remove existing contacts which are not received from the backend“ is enabled. This improvement can be useful on big installations, where users are imported from an external source, and dummy (virtual) users with service licenses (e.g. part orbits, group managers, etc.) are created and kept locally.

Fixes

[WMS-11824] - sys: fixed an issue in which email addresses containing a hyphen (-) could not be saved correctly in the Dialplan application Go to voicemail

• Issue introduced in WMS 5.03.20210813.1 (Beta)

[WMS-11882] - sys: fixed an issue when in some rare cases users on PBXs with WMS 5.02 version couldn’t see registered devices in Collaboration

New Firmwares

New W-AIR firmware version 530b4

[WMS-11884] - dev: fixed issues 1) in which assigning/ deassigning users caused reboot of W-AIR SB r2 connected to Repeater r1 and 2) when in some cases in multi cell installations a W-AIR base station on TLS connection couldn’t register handsets until it was rebooted

New firmwares for WorkForce v 65.145.6.14 WP480GR3: v 63.145.10.35 WP490GR3: v 67.145.8.105 WelcomeConsole: v 68.145.2.40

[WP-104] - sys: fixed an issue in which WP phones occasionally closed TCP/TLS connection after resubscribing if a phone had a big number of configured BLFs, which could result in call drops, no media, or issues with BLFs

[WP-46] - dev: fixed an issue when in some cases it was impossible to place a call from the WorkForce call history or play voicemail if Wildix BT headset with Jabra Link 360/370 was enabled

WMS Beta 5.03.20210813.1 Date: 17.08.2021

Improvements

[WMS-11768] - wms: added an option that overrides the timeout between calls in Call All 10/32 Call group strategy and sends an incoming call to a user as soon as they become available

To enable it, modify the Dialplan procedure used for the group, by adding Set -> QUEUE_FAST_RECALL -> yes/true before the Call group application.

When this option is activated, a user gets an incoming call without waiting till the Call group timeout is reached.

[WMS-11811] - col: improved filename format of the exported default CDR-View report, making it clearer what data it contains

The improved filename format applies to reports created with predefined filters. The filename includes the following information: name of the shared or personal report + chosen time frame (e.g. this month) + report generation date. For example: new_report_this_month_2021-08-17.csv

Custom reports (with filters manually adjusted in the Filter section) are exported with the default filename, e.g. cdr-view-2021-08-17.csv.

[WMS-11825] - wms: added possibility to create up to 100 paging groups

RTP multicast paging works for the first 10 groups only. If, say, a user belongs to 12 paging groups, paging of the first 10 groups is sent via RTP multicast, and paging of the rest 2 groups is sent via SIP calls.

Note: RTP multicast works only as long as the PBX and the devices are in the same network.

Fixes

[WMS-11556] - wms: fixed an issue when in some cases tags and recordings were not available in CDR-View for calls routed via Callback

[WMS-11644] - x-ca: fixed an issue of incorrect visualisation of blind transfer calls in x-caracal, which displayed wrong events and a negative number in Talk Time

[WMS-11730] - sys: fixed an issue when in some rare cases it was impossible to make calls because of PBX engine memory consumption spike (additional fix)

[WMS-11930] - col: fixed an issue when in some cases, after a session was lost, the Remember me functionality did not work

Issue introduced in WMS 5.03.20210607.2 (Beta)

WMS Beta 5.03.20210806.2 Date: 10.08.2021

New Feature

[WMS-11561] - col: made Collaboration user interface available in the Portuguese language

Improvement

[WMS-11828] - dev: added possibility to centrally enable LLDP for WP phones

How-to:

Add the following parameters to the /rw2/etc/provision.conf file:

• LLDP = yes | no - enables/ disables LLDP. It is disabled by default.
• LLDPInterval = 10-3600 - sets LLDP interval. By default, it is 30.

Note: The parameters are applicable only to [wildixp2] section and only for WP480/ 490 r3, WorkForce, WelcomeConsole

[WMS-11839] - col: made it possible to use letters in Postal Code when creating/ editing Phonebook contacts in Collaboration

Fixes

[WMS-11191] - sys: fixed an issue when an outbound call didn’t overflow to consecutive trunks configured in a trunk group

[WMS-11728] - col: fixed an issue when contacts pasted from external sources like the Internet, Mac Address Book, etc. could not be saved in Collaboration Phonebook

[WMS-11770] - sys: fixed an issue with continuous increase of XMPP Server memory usage in case of heavy workload

New Firmwares

New firmwares for WorkForce v 65.145.6.11 WP480GR3: v 63.145.10.34 WP490GR3: v 67.145.8.104 WelcomeConsole: v 68.145.2.39

[WP-21] - dev: released new WorkForce SDK that includes performance and stability improvements

[WP-39] - dev: fixed an issue with WorkForce freezing while using Jabra Engage 65 connected via USB

[WP-53] - dev: fixed an issue, when after receiving 408 or 500 error from SIP Proxy during subscription, WP phones didn't try to re-subscribe

[WP-66] - dev: fixed an issue when, in case of using TLS protocol, WP phones couldn’t make/accept calls after the connection with PBX was lost and restored for any reason

[WP-111] - dev: fixed an issue of bad audio quality on Start phones after the upgrade to WMS Beta version 5.03.20210730.1

SDES-SRTP was disabled for Start phones.

New FXO/ FXS r3 firmware v 27811016_0716

[WMS-11206] - dev: fixed an issue in which during a conversation on analogue phones, connected to W24FXS r3 gateway, users occasionally got unnecessary transferred calls

[FXX-2] - dev: fixed an issue when FXO/ FXS r3 gateways sent media to wrong endpoint after the transfer, if SDES-SRTP was enabled and the call was answered by the PBX

[FXX-4] - dev: added support for direct SDES-SRTP on W02FXSR3 and W04FXSR3 devices

Added possibility to disable the option for W02/04FXS/ W04FXO r3 via custom provisioning parameter: SRTPForceUse =yes|no (option is enabled by default).






Additional sections for the parameter SRTPForceUse were added: [wildixfxo3] and [wildixfxs2]. Documentation will be updated soon: https://confluence.wildix.com/x/KQg8AQ

WMS Beta 5.03.20210730.1 Date: 3.08.2021

Improvement

[WMS-11766] - wms: added possibility to automatically assign user to PBX in a WMS network by mapping PBX name to a field within user import from LDAP

You can now find a new field called PBX in the Map section of the Import screen. Check it off in case you want to automatically add users to the relevant PBXs.

Fix

[WMS-11456] - sys: fixed an issue with old generation phones when there was no audio after semi-attended transfer of an external call to a user with 2 registered devices

WMS Beta 5.03.20210729.2 Date: 30.07.2021

New Feature

[WMS-11241] - wms: added support for Microsoft 365 phonebook sync

How to enable the sync:

Note: Make sure you have imported/ synced Office 365 users.

1. Go to WMS Settings -> PBX -> Integrations
2. Select Microsoft365 tab -> tick off User phonebooks checkbox and click Enable
3. Log in to you Microsoft account and click Accept to give the required permissions

It is possible to enable caller name lookup for Office365 contacts:

Note: By default, the lookup is disabled.

1. Access WMS -> go to Dialplan -> General Settings
2. In the Set dialplan variables field, insert the following variable: GLOBAL_PHONEBOOK_SEARCH=yes
3. Click Save to apply the changes

Improvement

[WMS-11634] - wms: added possibility to activate x-caracal in WMS after purchasing the relevant service on WMP

Prerequisites:

• Cloud PBX with WMS v 5.03
• At least 1 Premium and at least 10 Business licenses to activate the service

How to activate x-caracal:

1. Get the relevant service on WMP

Note: the service can be purchased starting from 01.08.2021.

• Access WMP -> select the Customer -> choose the PBX -> click Edit
• Enable the checkbox next to x-caracal
• Click Save and proceed with confirming your order

2. Enable x-caracal in WMS:

Note: Without the previously purchased service, the option to enable x-caracal in the WMS will not be available.

• Access WMS -> go to Settings -> PBX -> Integrations -> Analytics
• Enable the checkbox in front of the Enable field
• Click Save

Usage in WMS Network:

• x-caracal service can be purchased on VM/HW Server PBX, but you can only activate it on Cloud Client PBX

Fixes

[WMS-11598] - sys: fixed an issue when Collaboration and Wallboard lost connection to the PBX in case of multiple connections through a single user

[WMS-11735] - sys: fixed an issue with networking service failure on Cloud PBXs, which were upgraded to WMS v. 5.03.20210709

WMS Beta 5.03.20210721.4 Date: 28.07.2021

Improvement

[WMS-11173] - dev: added support for direct SDES-SRTP on W04FXO r3

New firmware v 27811016.

Fixes

[WMS-11381] - sys: fixed an issue with PBX engine memory consumption spike that led to impossibility to make calls

[WMS-11462] - wms: fixed an issue with Wildix logo missing when receiving Fax2Mail or Welcome message

[WMS-11519] - wms: fixed one way audio issue for calls to Collaboration/ WP phone via the UK VoIP operator

[WMS-11639] - sys: fixed an issue in which FXS media gateway couldn't receive fax from external number via CLASSOUND in some rare conditions

[WMS-11654] - sys: fixed an issue with PBX engine memory consumption spike that led to impossibility to make calls (additional fix)

[WMS-11689] - sys: fixed an issue in which calls dropped after 30 sec on WP phones due to Public IP address change on Cloud PBX

[WMS-11742] - sys: fixed an issue with Call group member who set DND/ Away user status being retrieved from pause after PBX engine restart

New Firmwares

New W-AIR firmware version 0530b2

[WMS-11321] - dev: fixed an issue with call timer reset after receiving a second incoming call on W-AIR Handset

• Limitation: if W-AIR Base Station receives the new firmware during an active call on PBX, the call is terminated and the upgrade is started immediately. This behaviour is actual for W-AIR Base, W-AIR Sync Plus, W-AIR SB, W-Air SB r2

WMS Beta 5.03.20210721.3 Date: 21.07.2021

Fixes

[WMS-8131] - sys: fixed an issue where in some rare cases a voicemail received from another user could end up in a hidden voicemail folder

[WMS-11123] - wms: fixed an issue in which dynamically added Call group members were removed after applying any changes to user preferences in WMS -> Users

[WMS-11208] - sys: fixed no media issue after attended transfer in case transcoding was enabled between codecs g729 -> g729 -> g711

[WMS-11554] - wms: fixed an issue with impossibility to call in Collaboration via Google Chrome v 93

[WMS-11591] - col: fixed an issue in which Office 365 SSO stopped working in Collaboration Native App after update to WMS v 5.03.20210623.2

[WMS-11722] - app: fixed an issue with mobile apps staying in reconnection state until the app is restarted

Issue introduced in WMS beta 5.03.20210715.1

WMS Beta 5.03.20210715.1 Date: 16.07.2021

Improvement

[WMS-11283] - dev: enabled by default direct SDES-SRTP on Start phones

Fixes

[WMS-11204] - sys: fixed no audio issue if a call received from a SIP trunk was transferred to a WP phone

[WMS-11292] - sys: fixed an issue when it was impossible to forward voicemails if a target extension consisted of only 2 digits

[WMS-11620] - dev: fixed an issue with the focus being switched from Collaboration tab after pressing the multifunction key on DuoLED-BT Headset

[WMS-11633] - sys: fixed an issue in which it was impossible to complete a transfer of a call placed via Peoplefone trunk

New Firmwares

New firmwares for Workforce v 65.145.4.27, WelcomeConsole v 68.145.2.38, WP480R3 v 63.145.10.33, WP490R3 v 67.145.8.103

[WP-6] - sys: fixed an issue with audio being muted during first 2 seconds after attendant transfer/ call pickup on WP phones

[WP-14] - dev: fixed an issue with selected ringtone Ring5 on WorkForce producing clicking noise on incoming calls

[WP-72] - dev: fixed poor audio quality issue on WorkForce with firmware v 65.145.6.8

WMS Beta 5.03.20210709.3 Date: 13.07.2021

Improvements

[WMS-10979] - col: added possibility to disable chats in Collaboration

How-to:

• to disable, edit the config file /rw2/etc/env.custom.ini by adding the parameter COLLABORATION_CHAT_ALLOW=false

If disabled, users do not have access to Chat tab in Collaboration, including Chat and Post-It options in Colleagues, Feature keys, History tabs etc.

[WMS-11539] - sys: improved W-AIR upgrade logic to separate base stations and handsets/ headsets upgrade

• there is 4 hours timeout for W-AIR upgrade
• if all base stations are upgraded earlier than the timeout is reached, handsets and headsets upgrade is started immediately
• after 4 hours if some base stations are still not upgraded, devices will be upgraded in any way

[WMS-11568] - col: added possibility to automatically enable call control mode in Collaboration

1. Use case 1: Collaboration in MS Teams is loaded with automatically enabled "Call control only" mode.
2. Use case 2: User can set "Call control only" mode to be automatically enabled by adding a parameter in the URI (useful when it is needed to share the link among all employees or bookmark the page)How-to: add ?sip=no to PBX domain name ->https://pbxname.wildixin.com/collaboration/?sip=no

[WMS-11593] - sys: improved the logic of storage cleaning tasks

If the available storage is less than 1 Gb after reaching 95-100% of total free space, cleaning tasks are launched.

Fixes

[WMS-11236] - sys: fixed no media/ one way audio issue on a caller side after 5 minutes for calls placed via a SIP trunk with enabled SDES-SRTP

[WMS-11253] - sys: fixed an issue with mismatch of Serial and PBX ID licenses key for newly created HW/ VM PBXs

[WMS-11343] - sys: fixed an issue with impossibility to make calls from Zoho integration as Zoho call window remained in connecting state

[WMS-11392] - sys: fixed an issue in which SIP Proxy registration dropped and couldn't be renewed because of insufficient memory

[WMS-11428] - wms: fixed an issue in which dial by name stopped working after upgrade to WMS Beta 5.03

WMS Beta 5.03.20210705.1 Date: 06.07.2021

Improvement

[WMS-11345] - sys: German language is now used for sounds playback for calls through Swiss and Austrian trunks 

Fix

[WMS-8953] - wms: fixed an issue in which restart of ejabberd service after getting a new certificate could lead to Collaboration reconnection and temporary service unavailability

WMS Beta 5.03.20210701.2 Date: 01.07.2021

Improvement

[WMS-11268] - sys: added a new provisioning custom parameter that allows increasing timeout for storing PIN for Voicemail menu on WP phone

How-to:

• Add the following parameter to /rw2/etc/provision.conf file, [general] section: AuthLockTimeout = >=0

Once the set timeout is reached out, a user needs to re-enter PIN code

Fixes

[WMS-9207] - wms: fixed an issue in which it was impossible to expand Dialplan included procedures list after collapsing it without selecting any procedure

[WMS-9931] - sys: fixed an issue with no Caller ID normalization if a call that arrived via IVR menu was transferred to another user

[WMS-11307] - sys: fixed an issue with Deutsche Telekom SIP trunk connection being lost after using call continuity feature

[WMS-11483] - sys: added a warning notification about service restart when changing default music on hold in WMS Settings -> PBX -> SIP-RTP

[WMS-11484] - sys: added a warning notification about service restart when saving settings in WMS Settings -> PBX -> Call and chat history

WMS Beta 5.03.20210623.2 Date: 23.06.2021

New Features

[WMS-10806] - col: added possibility to disable file transfer in Collaboration chat messages

To disable, edit the config file /rw2/etc/env.custom.ini by adding the parameter COLLABORATION_FILE_TRANSFER_ALLOW=false

[WMS-10949] - dev: W04FXO r3 improvements:

1. Added a new parameter Disconnection signaling to the Settings in WMS -> Trunks

Available options:

• Busy tone
• Polarity reversal - should be used to avoid dropped calls due to a wrong detection of polarity change on the copper line
• Open switching interval - set the Current Disconnect Threshold in ms

2. Polarity reversal detection renamed to Polarity reversal on answer

[WMS-11219] - x-ca: x-caracal improvements:

1. Added Users settings that allow a manager to assign specific Agents/ Queues to other supervisors for monitoring

Notes:

• located under Setup menu
• available only for users with "Admin" user type
• users with Premium licenses are displayed on this page and are automatically synced every 10 minutes. If you need to display any changes immediately, click Sync button

How-to:

• select a supervisor and click Edit Record (Pencil icon)
• select Agents/ Queues that this user can monitor
• click Save ​

Current limitation: a supervisor needs to log out/ in to Collaboration after a manager applies changes.

2. Added ACL "Can/cannot use CDR-View" check If a user has ACL "Cannot use CDR-View", there is no access to x-caracal.

Improvements

[WMS-9769] - api: implemented API Trunks Price

API endpoints:

• GET/api/v1/prices - Get a list of existing price lists
• POST/api/v1/prices - Create new price lists
• GET/api/v1/prices/{id}/export - Export price lists
• POST/api/v1/prices/{id} - Update existing price lists
• DELETE/api/v1/prices/{id} - Delete price lists

Documentation: <PBX>/api/v1/doc/#tag/Trunks-Price

[WMS-11318] - sys: added support for VoIP operator CompanyFlex by Deutsche Telekom

How to use:

1. Enable SDES-SRTP option. The transport has to be set to "auto". Additionally, outbound proxy usage is required, consult Deutsche Telekom documentation for that purpose.

2. Edit /rw2/etc/kamailio/host_specific_custom.cfg config file by adding the following line: 

modparam("pv", "varset", "companyflex_trunks=s:(^trunkname1$)|(^trunkname2$)")

where trunkname1 and trunkname2 are names of CompanyFlex trunks (field "Trunk name" in the trunk configuration page) 

More examples:

modparam("pv", "varset", "companyflex_trunks=s:(^trunkname1$)")

modparam("pv", "varset", "companyflex_trunks=s:(^trunkname1$)|(^trunkname2$)|(^trunkname3$)")

[WMS-11187] - multiple security fixes

Fixes

[WMS-10096] - dev: fixed an issue with vlan and syslog settings being not applied for FXO/ FXS r3 media gateways

[WMS-11090] - wms: fixed an issue with incorrect time value for records in CDR-View after upgrade to WMS 5.03

[WMS-11284] - wms: fixed an issue with Client PBX Public Port being not saved to LDAP after connecting to WMS network

[WMS-11335] - wms: fixed an issue with audio stream being not sent back to carrier randomly on incoming calls

[WP-70] - dev: rolled back WorkForce firmware to v 65.145.4.20 due to the found audio quality issues

WMS Beta 5.03.20210609.1 Date: 10.06.2021

Fixes

[WMS-10819] - int: fixed an issue with impossibility to print documents using Fax Printer on Windows/ macOS

[WMS-11393] - wms: fixed an issue with internal server error appearing on API endpoints requests that used middlewareLogicalOr with alloForAdmin authorization

WMS Beta 5.03.20210607.2 Date: 08.06.2021

Improvements

[WMS-11199] - col: added support for the Basque language in GUI

[WMS-11202] - wms: migrated from Google Contacts API to People API for importing contacts from Google accounts

• Contacts API will be shut down on June 15, 2021.
• Goggle announcement: https://developers.google.com/contacts/v3/announcement

[WMS-11274] - dev: NTP improvements for Wildix devices in case when they didn't receive NTP settings or received wrong settings via provisioning

[WMS-11327] - sys: improved W-AIR upgrade logic to avoid possible out of service

According to the new logic, W-AIR devices are updated gradually: first - bases, then - handsets/headset (previously, they were updated at the same time).

Fixes

[WMS-11125] - wms: fixed an issue with "Announce date, time and caller phone number for Voicemail messages" option not working in WMS 5.02

[WMS-11157] - col: fixed an issue with call control mode not working if logging in to Collaboration with Office 365

[WMS-11322] - sys: fixed an issue with ACL permission "Can use CDR-View" being not checked when using x-caracal

WMS Beta 5.03.20210601.2 Date: 01.06.2021

Improvement

[WMS-11193] - wms: renamed Wizyconf license to Wizyconf room

The changes are available in WMS:

• User preferences menu
• Activation / Licenses menu

Fixes

[WMS-10556] - col: fixed an issue with Auto adjust mic option being active even if it was disabled in Web Phone settings

[WMS-10841] - sys: fixed 404 error issue during call recording playback of partial manually recorded calls from CDR-View/ Call history

[WMS-11289] - sys: fixed an issue with failed attempts to obtain SSH key on non-Cloud PBXs

WMS Beta 5.03.20210524.1 Date: 25.05.2021

New Feature

[WMS-10805] - wms: added support for calendar sync with Office 365

How to enable:

1. Go to WMS -> Users -> Import and import users from Office 365
2. Go to WMS Settings -> PBX -> Integrations -> Office365 Integration and click Enable -> allow access to the application

Improvements

[WMS-11216] - x-ca: x-caracal improvements:

• renamed "Hide logged off/Hide logged on" to "Unavailable"
• renamed "Dialout" to "Personal call" when a call is not related to a Call group
• improved behaviour of user status for paused users: now user status changes to "On pause"

[WMS-11143] - sys: added rules to restart x-caracal if the service is down

Fixes

[WMS-10942] - col: fixed an issue in which call recordings for calls answered via mobility were not displayed in Collaboration history

[WMS-11161] - sys: fixed an issue with default NTP server being not set back automatically on a device if custom NTP server was removed from WMS manually

[WMS-11186] - sys: fixed an issue with RTPengine restart by monit in WMS network if all nodes had the same local IP address

[WMS-11255] - web: fixed an issue with wrong default value of "Use DST" parameter for WP phones

New Firmwares

New firmwares for WP480R3 v 63.145.10.32, WelcomeConsole v 68.145.2.37, WP490R3 v 67.145.8.102

[WP-55] - dev: fixed an issue with Voicemail notifications not working on WP480R3 & WelcomeConsole & WP490R3

WMS Beta 5.03.20210519.1 Date: 19.05.2021

Fixes

[WMS-11234] - wms: fixed an issue with AppStore mobile image being broken in Welcome Message

[WMS-11264] - sys: fixed an issue in which Call Group members were paused after Presence server/ PBX restart if "Unavailable on Away/DND" option was disabled

WMS Beta 5.03.20210518.1 Date: 18.05.2021

Fix

[WMS-11220] - wms: fixed an issue with impossibility to access Collaboration via Google Chrome v 91 if:

• user logged in to Collaboration for the first time
• a new browser/ PC was used
• cache was cleaned in the current browser
• Collaboration was opened in a new incognito tab

New Firmware

New firmware for WorkForce v 65.145.6.8

[WP-21] - dev: released new WorkForce SDK that includes performance and stability improvements

[WP-39] - dev: fixed an issue with WorkForce freezing while using Jabra Engage 65 connected via USB

WMS Beta Hotfix Date: 14.05.2021

Additional packages: wildix-cw-5.03.20210514.1, wildix-base_5.03.20210513.1~584f7348_all.deb

Fixes

[WMS-10966] - sys: fixed an issue in which some applications were broadcasting error logs to all opened consoles

[WMS-11242] - sys: fixed an issue in which under rare conditions it was impossible to receive/ make calls, after wms release 5.02.20210416.1

WMS Beta 5.03.20210513.2 Date: 13.05.2021

Improvement

[WMS-11086] - x-ca: x-caracal improvements and fixes

• changed Agent status from "not in use" to "available"
• changed caller ID format to "name <number>"
• png export was cut
• some users were not mapped after sync
• empty CID in "Number" field
• agent name was not displayed in reports for "Call All 32" strategy

[WMS-10810] - sys: updated cored debian packages of the PBX to the latest version (including php of the web server, linux-kernel and many other dependencies and libraries)

Fixes

[WMS-8500] - sys: fixed an issue in which call information could be lost under high load for Zoho CRM integration

[WMS-11011] - api: fixed an issue with predictive dialer failing to make calls with v2 webapi

The issue was reproduced due to an undefined variable that prevented Predictive Dialer from starting calls (both locally or using the online demo)

[WMS-11028] - sys: fixed an issue with calls being dropped after one hour

[WMS-11059] - sys: fixed an issue when user status didn't change to DND after pressing DND key on WP phone after PBX reset

[WMS-11082] - wms: fixed an issue with Company name being not imported from Google contacts if the source of sync was Zoho CRM

[WMS-11117] - sys: fixed an issue with ACL permissions being not checked when using simplified mail2fax method

WMS Beta 5.03.20210429.1 Date: 29.04.2021

Improvement

[WMS-10553] - wms: improved CSRF protection

Fixes

[WMS-10818] - col: fixed an issue when it was impossible to start screen sharing for the second time during one call

[WMS-10863] - app: fixed an issue with Android calls being dropped after 32 seconds if Internet connection was switched to IPv6 GSM operator

[WMS-10900] - col: fixed an issue in which postponed faxes couldn't be removed from a queue in Collaboration

[WMS-11051] - sys: fixed an issue with G729 transcoding not working for outgoing calls from Collaboration

WMS Beta 5.03.20210421.2 Date: 26.04.2021

New Features

[WMS-10454] - sys: added possibility to deliver Kite group chat requests to all call group members simultaneously 

To enable, edit the config file /rw2/etc/ejabberd/ejabberd_mod_wildix_kite.yml by changing the following values for pickup_strategy parameter:

• onebyone (default)
• sendall

[WMS-10554] - col: added possibility to allow the second Collaboration tab in call control mode for media devices when connecting via remote desktop

• To enable, edit the config file /rw2/etc/env.ini (or custom /rw2/etc/env.custom.ini for persistence) by setting the parameter CALL_CONTROL_FEATURE=true
• When logging in to Collaboration under remote desktop, tick off "Call Control only"

Improvements

[WMS-7761] - col: added support for the US standard date format "mm/dd/yyyy" in CDR-View

[WMS-8631] - sys: routed Directory sync protocol outside of WMS network

• For correct behaviour of WMS Network, first update Server PBX and then Client PBXs

[WMS-9768] - api: API Dialplans refactoring

1. Rewrote old API endpoints
2. Added new endpoints:
   • POST api/v1/Dialplan/Rules/import/
   • GET api/v1/Dialplan/Rules/restoreBackup/?idNameRules[]=43
   • GET api/v1/Dictionaries/?skip-basic-auth-header=true&items[]=remote_pbxes&items[]=contexts
   • GET api/v1/Colleagues?skip-basic-auth-header=true&searchFields=extension&search[]=101&search[]=102

[WMS-10259] - wms: improvement for SMTP client w-smtp.wildix.com: now it is impossible to change the default email in order to prevent mails to be marked as spam

[WMS-10325] - sys: increased configured pool size for large databases on Cloud PBX

[WMS-10532] - sys: implemented TLS 1.2 which is enforced for new installations and after PBX reset

• For backward compatibility, added a new option "Allow TLS 1.0, TLS 1.1" to WMS -> Settings -> Security. It is enabled by default after the upgrade and required to support deprecated devices - WP600AXX, WP R1/R2, W04FXOR2, W04FXSR2, W01/02 FXS R1
• Once PBX is reset, TLS 1.2 is enabled
• For newly created systems, TLS 1.2 will be enforced by default later in WMS 5.03

[WMS-10749] - col: added possibility to set Available custom status in Collaboration -> Settings -> Chat / Presence

[WMS-10797] - sys: added possibility to send missed calls notifications via email to a Call group notifications manager

• To enable, modify Dialplan procedure used for the group -> add Set application and insert a variable CG_MANAGER_MAIL_NOTIFY=yes

Fixes

[WMS-9968] - col: fixed an issue when it was impossible to share screen to more than one user in Collaboration

[WMS-10180] - col: fixed an issue in which Collaboration app didn't switch to Failover PBX after Primary PBX was powered off

[WMS-10211] - sys: fixed an issue in which devices couldn't subscribe via SIP in Failover mode

[WMS-10292] - col: fixed an issue with Collaboration reconnecting in the loop after starting a laptop/ PC

[WMS-10426] - wms: fixed an issue with the option "Attach files with records to emails" remaining enabled after disabling the option "Send mail notification after the record is complete" in WMS Dialplan -> General Settings

[WMS-10481] - sys: fixed an issue with system temporary files being not cleaned up when some external network storages were used

[WMS-10560] - sys: fixed an issue when it was impossible to set a password for a user on Client PBX in WMS Network

[WMS-10583] - wms: fixed an issue when Salesforce integration lost connection with Collaboration in some cases

[WMS-10650] - col: fixed an issue with partial load of user pictures in WMS Network

[WMS-10672] - sys: improved log files rotation in /var/log/*.log folder

• Only 3 rotated logs are kept
• Each log is rotated once it reaches 2MB

[WMS-10909] - dev: fixed an issue with WP phones R3/4 being not automatically upgraded when network connection was slow

New Firmware

[WMS-10767] - dev: new W-AIR firmware version 0530b1:

• Added call timer for W-AIR handsets
• Increased the number of displayed characters for Caller ID name on W-AIR Med and W-AIR Office to 28
• Fixed an issue with W-AIR Base crashes in some cases
• Fixed an issue when it was impossible to connect W-AIR repeater to W-AIR Small Business R2

WMS Beta 5.02.20210416.1 Date: 20.04.2021

Additional packages: wildix-base 5.02.20210420.1 wildix-lua-base 5.02.20210420.1 wildix-dialplan 5.02.20210420.1 wildix-provision 5.02.20210420.1 x-caracal_5.02.20210420.2

Fix

[WMS-10849] - sys: fixed an issue with impossibility to configure BLF keys if they started with extension numbers of monitored users

New Feature

[WMS-10656] - col: added support for x-caracal 

For activation, refer to the document: x-caracal documentation 

WMS Beta 5.02.20210416.1 Date: 19.04.2021

Fix

[WMS-10931] - wms: fixed an issue with incorrect URL mapping for admin users that caused redirection to Collaboration after opening some menus under WMS Settings

WMS Beta Hotfix Date: 15.04.2021

Additional packages: wildix-cw-5.02.20210415.1, sipproxy_5.3.6-5.02.20210414.1, wildix-provision_5.02.20210413.1, wildix-dialplan_5.02.20210413.1, wildix-lua-base_5.02.20210413.1, wms-wildixair-firmwares_5.02.20210414.1

Fixes

[WMS-8663] - sys: fixed an issue in which a Call Group member stopped receiving CG calls if Force Call Forward was enabled to an external number and answered from that number

[WMS-10854] - dev: fixed an issue with impossibility to upgrade W-AIR Sync Plus Base firmware from v 04.50.0013 to the latest 05.20.0001

[WMS-10959] - sys: fixed an issue in which SIP Proxy couldn't start in some rare conditions on Cloud PBXs under small installations

New Firmware

W-AIR Headset firmware v 0305_b054

[WMS-10356] - dev: fixed an issue in which W-AIR Headset played "Zero" every 20 seconds when muted in an audio conference

WMS Beta 5.02.20210409.1 Date: 12.04.2021

Improvement

[WMS-10872] - wms: added a warning message showing license overuse while creating, editing or importing users

Fixes

[WMS-10763] - sys: fixed an issue with negative talk time and wrong status in CDR-View for blind transferred outgoing calls

[WMS-10878] - sys: fixed no audio issue in some cases for calls in WMS network after upgrade to WMS 5.02

issue reproduced in case one of the involved devices was an old generation WP or a W-AIR phone

[WMS-10880] - sys: fixed no audio issue after semi attended transfer of a call received from a SIP trunk and being transferred from WP4X0 to a user with 2 registered devices

[WMS-10892] - sys: fixed an issue in which music on hold stopped working after resetting the PBX via the Terminal

[WMS-11025] - fixed an issue with calls to the conference service from the PBX (via feature code) being dropped after 10 minutes

Issue introduced in WMS 5.02.20210402

WMS Beta 5.02.20210402.1 Date: 2.04.2021

Fixes

[WMS-9937] - sys: fixed an issue with incorrect behavior of TAPI driver when extra events were created in case of call transfers

[WMS-10462] - wms: fixed an issue with direct access to devices not working via https connection

[WMS-10834] - wms: fixed an issue with broken Chrome extension image in Welcome Message email

[WMS-10909] - dev: fixed an issue with WP phones R3/4 being not automatically upgraded when network connection was slow

WMS Beta 5.02.20210319.1 Date: 30.03.2021

Additional packages:  wildix-cw-5.02.20210326.1 wildix-provision_5.02.20210329.1 wildix-dialplan_5.02.20210329.1 wildix-lua-base_5.02.20210329.1 wms-wildix2-firmwares_5.02.20210329.2

Improvement

[WMS-10812] - wms: added possibility to continue recording of an outgoing call after it was transferred to another user

1. The feature is disabled by default. To enable it, add set variable
   RECORD_ON_CALLEE_SIDE=true in Dialplan
2. Current limitation: Direct RTP must be disabled. To disable it, edit the config file /etc/callweaver/sip-general-custom.conf and add direct_rtp=no parameter

New Firmware

New WorkForce firmware v 65.145.4.20

[WP-45] - dev: fixed an issue with Voicemail notifications not working on WorkForce

WMS Beta 5.02.20210319.1 Date: 22.03.2021

Fixes

[WMS-9952] - col: fixed an issue with impossibility to export charts in CDR-View

[WMS-10535] - wms: fixed an issue with wrong user statuses on WelcomeConsole with a large amount of configured BLF keys (> 50) due to 500 Server Internal Error

[WMS-10720] - sys: fixed one way audio issue if a call was placed from Collaboration/ Vision/ SuperVision to W04FXS r3 with enabled SRTP

[WMS-10827] - sys: fixed an issue with PBX engine being restarted by monit in some rare conditions after upgrade to WMS 5.02

WMS Beta 5.02.20210315.1 Date: 17.03.2021

Improvement

[WMS-7872] - dev: added possibility to set image refresh button for 2N intercom integration

The feature allows updating image streaming on W-AIR Handsets via a button. To set the button, configure the following Dialplan:

1. Custom application -> SIPAddHeader(Alert-Info: infro=doorbell:*120)
2. Custom application -> SIPAddHeader(Call-Info: icon="<http://10.100.4.133/api/camera/snapshot?width=160&height=120&source=internal&pic=cam.jpg>"), where 10.100.4.133 – IP address of the intercom
3. Dial the phone -> call destination for answering calls from a doorphone (you can specify your own destination: an extension, several extensions, a call group…)

Updated documentation Integration of 2N intercom Helios IP with Wildix

W-AIR firmware version 0520b1 for W-AIR Base Sync Plus, W-AIR Base, W-AIR Base, Small Business, W-AIR Basic, W-AIR LifeSaver, W-AIR Med, W-AIR Office

Fixes

[WMS-10603] - col: fixed an issue in which current versions of some extensions in Collaboration Settings were not updated to the latest version

[WMS-10844] - sys: fixed an issue with incoming calls being dropped if they were received from IP of a trunk with enabled outbound proxy

WMS Beta 5.02.20210311.1 Date: 11.03.2021

Fixes

[WMS-10742] - sys: fixed an issue with an option "Play" being inaccessible from Voicemail menu for shared voicemails on WP phones

[WMS-10798] - col: fixed an issue with Collaboration Native App v. 2.1.6 not working after upgrade to WMS 5.02

[WMS-10803] - sys: fixed an issue in which calls over Paging dropped due to PBX engine deadlock in some cases

WMS Beta 5.02.20210309.1 Date: 10.03.2021

Fixes

[WMS-10400] - wms: fixed an issue with no audio stream from PBX to remote WP phone on incoming calls that were handled via IVR menu and routed to a Call group

[WMS-10416] - sys: fixed an issue when a user couldn't pick up a call of another user who was already in call (it could be one-to-one call, an audio conference or a service call to Feature codes)

[WMS-10625] - wms: fixed an issue with impossibility to modify RTP ports in Settings SIP-RTP

[WMS-10696] - sys: fixed an issue with RTP ports being not released after call completion

[WMS-10737] - sys: fixed an issue with presence statuses on WP phones being displayed incorrectly for users with unregistered devices or after PBX engine restart

WMS Beta 5.02.20210305.2 Date: 5.03.2021

Improvement

[WMS-10424] - col: notifications about availability of new versions are now not shown for WIService and other integrations with enabled auto-update option

Fix

[WMS-10693] - dev: fixed an issue when it was impossible to pick up a call by pressing a BLF key for users with an ACL rule "Cannot - View calls of users"

WMS Beta 5.02.20210226.1 Date: 26.02.2021

Fix

[WMS-10470] - wms: fixed an issue with user status being changed for those users who answered a call via mobility and had no active devices

WMS Beta 5.02.20210222.1 Date: 23.02.2021

Improvement

[WMS-10663] - col: added lazy (deferred) loading of images in Collaboration to reduce unnecessary network load

WMS Stable Release Candidate 5.02.20210223.1 Date: 23.02.2021

Fixes

[WMS-10514] - sys: fixed an issue with SIP Proxy periodic restart

[WMS-10520] - sys: fixed an issue with WebRTC Kite user not hearing audio from Collaboration user once a video call was established between them

Issue reproduced in WMS 5.02

[WMS-10529] - sys: fixed an issue with impossibility to update W-AIR firmware after upgrading PBX to WMS v. 5.02.20210127.1

[WMS-10589] - sys: fixed an issue with one-way audio after putting a call on hold and resuming, between calls in WMS network using Collaboration

[WMS-10614] - wms: fixed an issue with no audio after putting a call on hold and resuming on WP480GR3/WP490GR3/WelcomeConsole/WorkForce in some cases

Issue reproduced in case SDES-SRTP settings were disabled in custom config file

[WMS-10646] - sys: fixed an issue with impossibility to provision W-AIR bases after upgrade to WMS v.5.02.20210217.2

New Firmwares

New firmwares for WP410R2 v. 50.145.6.174, WP480GR3 v. 63.145.10.31, Workforce v. 65.145.4.18, WP490GR3 67.145.8.101, WelcomeConsole 68.145.2.35

[WP-24] - sys : fixed an issue with random one-way audio after resuming a call on hold with enabled SRTP

[WP-26] - dev: fixed an issue with USB headset mic volume level on WorkForce being not changed if adjusting parameter Headset Mic Volume on the phone's web interface

[WP-36] - dev: new firmware for WorkForce v. 65.145.4.18 includes fixes:

• when it was impossible to update from v. 65.145.4.15 and 65.145.4.16 to v. 65.145.4.18
• when default mic volume was too loud on some models

WMS Beta 5.02.20210217.2 Date: 22.02.2021

Additional packages: wildix-provision 5.02.20210219.1 wildix-dialplan 5.02.20210219.1 wildix-lua 5.02.20210219.1

Fix

[WMS-10646] - sys: fixed an issue with impossibility to provision W-AIR bases after upgrade to WMS v.5.02.20210217.2

WMS Beta 5.02.20210217.2 Date: 18.02.2021

Improvement

[WMS-10385] - wms: optimized PHP worker memory limit

Fixes

[WMS-9548] - sys: fixed a problem with outgoing calls being dropped with certain trunk providers

[WMS-10453] - col: fixed an issue in which system message about WebRTC Kite chat request being handled by another agent disappeared after Collaboration reload

Issue reproduced in WMS 5.02

[WMS-10480] - wms: Improved protection against cross-site scripting (XSS) attacks

[WMS-10490] - wms: fixed an issue in which SMB v1 share failed to remount

[WMS-10520] - sys: fixed an issue with WebRTC Kite user not hearing audio from Collaboration user once a video call was established between them

Issue reproduced in WMS 5.02

[WMS-10527] - dev: fixed an issue when after setting America/ Canada timezone on W-AIR Base, country settings changed to Italia

[WMS-10551] - col: increased the width of drop-down list showing live search results in Collaboration

[WMS-10589] - sys: fixed an issue with one-way audio after putting a call on hold and resuming, between calls in WMS network using Collaboration

[WMS-10614] - wms: fixed an issue with no audio after putting a call on hold and resuming on WP480GR3/WP490GR3/WelcomeConsole/WorkForce in some cases

Issue reproduced in case SDES-SRTP settings were disabled in custom config file

WMS Beta 5.02.20210211.1 Date: 12.02.2021

Fixes

[WMS-10478] - col: fixed an issue with cyclic fetch of phonebook avatars after receiving an error (e.g. unavailable user on remote PBX)

[WMS-10514] - sys: fixed an issue with SIP Proxy periodic restart

[WMS-10573] - col: fixed an issue with impossibility to install/ update extensions in Collaboration Settings through a popup notification

WMS Beta 5.02.20210208.1 Date: 9.02.2021

...

Fixes

[WMS-10262] - wms: fixed an issue when it was impossible to re-save Dialplan procedure after adding "Voicemail access" application

[WMS-10352] - sys:

...

fixed an issue with presence statuses on WP phones being displayed incorrectly for users with unregistered devices

[WMS-10529] - sys: fixed an issue with impossibility to update W-AIR firmware after upgrading PBX to WMS v. 5.02.20210127.1

New Firmware

[WP-36] - dev: new firmware for WorkForce v. 65.145.4.18 includes fixes:

• when it was impossible to update from v. 65.145.4.15 and 65.145.4.16 to v. 65.145.4.17
• when default mic volume was too loud on some models

WMS Beta 5.02.20210205.1 Date: 6.02.2021

Fix

[WMS-10570] - col: fixed an issue with CDR-View not working after the upgrade to WMS Beta 5.02.20210203.2

WMS Beta 5.02.20210203.2 Date: 3.02.2021

Improvement

[WMS-10101] - col: implemented the new logic for extensions update in Collaboration Settings -> Extensions: now new versions are obtained directly from Collaboration, regardless of updating WMS version

Note: notifications about availability of new versions will be implemented in one of the next versions.

...

WMS Stable Release Candidate 5.02.20210201.4 Hotfix Date: 2.02.2021 

Additional package: wms-wildix2-firmwares 5.02.20210202.1

Fix

[WMS-10540] - sys: fixed an issue with delivery of wrong versions of firmwares for WP phones

WMS

...

Stable Release Candidate 5.02.20210201.4 Date: 1.02.2021 

New Features

[WMS-10112] - wizy: added possibility to set a conference password

• the option "Set conference password" is available while creating or editing a conference, available also for dial-in numbers and Wizyconf Station
• 2 passwords are generated automatically: 1 - for a web conference, 2 - for dial-in numbers and Wizyconf Station
• for a web conference access, a password length is from 6 to 10 symbols, including numbers, upper and lower case letters; for dial-in and Wizyconf Station access, password consists of 6 numbers
• a conference moderator can edit a password for a web conference; password for access via dial-in numbers and Wizyconf Station cannot be edited
• both passwords are sent in a conference invitation (you can also view them while editing a conference)
• conferences protected with a password are marked with a safety icon

Documentation: Wizyconf Videoconference - User Guide WMS 5, Wizyconf Station Quick Start Guide.

...

1. Create the config file /etc/feelingstream.conf with parameters: 

   Code Block
   host=wildix.feelingstream.com apikey=fcd4206d-aaab-56cb-bdc8-a33dc4611a4b_ab30ac63-1234-1234-1234-123456789012 bucket=call lang=en

   Where:

   • host - received from Feelingstream side
   • apikey - generated using Feelingstream web interface
   • bucket - created manually using Feelingstream web interface or API
   • lang - optional parameter, set the language for recognition. Otherwise, the language is set automatically
2. To enable stereo mode on PBX side, set Global Dialplan variable STEREO_RECORDINGS=yes in WMS -> Dialplan -> General Settings

Note: Stereo mode can be activated separately on any PBX, without the integration.

Fix

...

1. en

   Where:

   • host - received from Feelingstream side
   • apikey - generated using Feelingstream web interface
   • bucket - created manually using Feelingstream web interface or API
   • lang - optional parameter, set the language for recognition. Otherwise, the language is set automatically
2. To enable stereo mode on PBX side, set Global Dialplan variable STEREO_RECORDINGS=yes in WMS -> Dialplan -> General Settings

Note: Stereo mode can be activated separately on any PBX, without the integration.

Fixes

[WMS-10313] - wms: fixed an issue with tooltip indicating trunk registration status being not displayed when hovering over a specific trunk in WMS -> Trunks

[WMS-10514] - sys: fixed an issue with SIP Proxy periodic restart

[WMS-10520] - sys: fixed an issue with WebRTC Kite user not hearing audio from Collaboration user once a video call was established between them

Issue reproduced in WMS 5.02

[WMS-10529] - sys: fixed an issue with impossibility to update W-AIR firmware after upgrading PBX to WMS v. 5.02.20210127.1

[WMS-10589] - sys: fixed an issue with one-way audio after putting a call on hold and resuming, between calls in WMS network using Collaboration

[WMS-10614] - wms: fixed an issue with no audio after putting a call on hold and resuming on WP480GR3/WP490GR3/WelcomeConsole/WorkForce in some cases

Issue reproduced in case SDES-SRTP settings were disabled in custom config file

[WMS-10646] - sys: fixed an issue with impossibility to provision W-AIR bases after upgrade to WMS v.5.02.20210217.2

New Firmwares

New firmwares for WP410R2 v. 50.145.6.174, WP480GR3 v. 63.145.10.31, Workforce v. 65.145.4.1618, WP490GR3 67.145.8.101, WelcomeConsole 68.145.2.35

...

[WP-26] - dev: fixed an issue with USB headset mic volume level on WorkForce being not changed if adjusting parameter Headset Mic Volume on the phone's web interface

[WP-36] - dev: new firmware for WorkForce v. 65.145.4.18 includes fixes:

• when it was impossible to update from v. 65.145.4.15 and 65.145.4.16 to v. 65.145.4.18
• when default mic volume was too loud on some models

[WP-37] - dev: fixed an issue in which Workforce firmware upgrade from v. 65.145.2.16 18 to v. 65.145.4.12 got stuck at ~ 10%

WMS Beta 5.02.20210127.1 Date: 27.01.2021

Improvement

[WMS-10447] - wms: fixed security vulnerability issue with cross-site scripting (XSS) attacks

Fix

[WMS-10458] - sys: fixed an issue with TTS not working with Dialplan applications Play sound and Dial by name in some cases

WMS Beta 5.02.20210112.1 Date: 22.01.2021

Additional packages: wildix-cw 5.02.20210120.2 rtpengine 8.3.1-5.02.20210120.1wildix-lua-base 5.02.20210119.1 wildix dialplan 5.02.20210119.1 wildix-provision 5.02.20210119.1

Fixes

[WMS-10355] - sys: fixed an issue in which calls dropped after 10 minutes due to missing Session-Expires Timer in UPDATE messages by adding a custom parameter session_expire_header_in_update

...

WMS Beta 5.02.20210112.1 Date: 18.01.2021

Additional packages: wildix-cw 5.02.20210115.1 sipproxy 5.3.6-5.02.20210115.1 wildix-lua-base 5.02.20210115.1 wildix dialplan 5.02.20210115.1 wildix-provision 5.02.20210115.1

Fix

[WMS-10397] - sys: fixed an issue with impossibility to provision devices on newly created Cloud PBXs

WMS Beta 5.02.20210112.1 Date: 14.01.2021

Fix

[WMS-10359] - col: fixed an issue with Function keys being not displayed in Collaboration if "Voicemail" Function key was configured for deleted user after upgrade to WMS 5.02

WMS Beta 5.02.20210106.3 Date: 11.01.2021

Improvement

[WMS-10339] - sys: added parameter allowing WelcomeConsole/ WP490 users with configured BLF “Colleague” not to receive updates for status changes of “call all 10/ 32” call groups members

...

It can be changed in /etc/kamailio/cfg.d/host_specific_custom.cfg.

Fixes

[WMS-10215] - sys: fixed an issue with no audio for 10 seconds after answering a call from BRI/ PRI gateway and transferring it to user with mobility

...

[WMS-10380] - sys: fixed an issue with no audio/ one way audio for calls answered by the pbx (e.g. ivr or dialplan rule), which involved a device that doesn’t support “refer” (fxo/ fxs gateway)

WMS Beta Hotfix Date: 04.01.2021

Additional package: wildix-rtpengine 8.3.1-5.02.20201231.1

Fix

[WMS-10377] - sys: fixed a problem with one way audio in some cases after turning on call recording in WMS beta 5.02.20201228.4

WMS Beta 5.02.20201228.4 Date: 29.12.2020

New Firmwares

New firmwares for WP480 r3 v. 63.145.10.30, WP490 r3 67.145.8.100, WorkForce v. 65.145.4.12, WelcomeConsole v. 68.145.2.33

...

Documentation already available:

• End-user brochure: https://confluence.wildix.com/x/lQOIAQ
• QIG: https://confluence.wildix.com/x/Ygo8AQ
• Datasheet:  Wildix VoIP Phones and Accessories - End User Brochures
• QIG: Phones Accessories Quick Start Guide
• Datasheet: Phones Accessories Datasheet https://confluence.wildix.com/x/qwDzAw

...

WMS Beta 5.02.20201228.4 Date: 28.12.2020

Improvement

[WMS-9862] - wms: added auto refresh of licenses on pbxs from wmp

Fixes

[WMS-10190] - sys: fixed an issue in which system call recording stopped after call was answered via mobility

...

WMS Beta 5.02.20201223.1 Date: 24.12.2020

Improvement

[WMS-10079] - app: TAPI driver v. 1.2.4 adds possibility of silent installation and provides msi package

...

•  for .exe files: "C:\Program Files (x86)\Wildix\WildixTSP\uninst.exe" /S
•  for msi packages: msiexec /x WildixTAPI-1.4.1.x64.msi /qn Documentation: https://confluence.wildix.com/x/YgOIAQ
  
  

[WMS-10186] - sys: added option to enable SDES-SRTP for SIP trunks

The option is configured under SIP trunk settings menu in WMS -> Trunks.

Fix

[WMS-9502] - sys: fixed an issue in which recording of an incoming call started via Diaplan stopped after being transferred to a mobile number

...

WMS Beta 5.02.20201218.1 Date: 22.12.2020

Improvement

[WMS-10232] - wms: increased the max number of characters recognised by TTS service up to 800

Fix

[WMS-9791] - sys: fixed an issue with DTMF tones not working for an outgoing call via BRI/ PRI media gateways

WMS Beta 5.02.20201217.2 Date: 18.12.2020

Fix

[WMS-10247] - sys: fixed an issue in which WebAPI integration stopped working after upgrade to WMS v. 5.02.20201015.2 due to the new version of JS library

...

WMS Beta 5.02.20201217.1 Date: 17.12.2020

Fixes

[WMS-9323] - sys: fixed an issue in which return from semi-attended transfer didn't work in Collaboration if a transferee refused a call

...

WMS Beta 5.02.20201215.1 Date: 16.12.2020

Improvement

[WMS-10078] - col: improved Outlook integration: the option "Enable calendar sync" is now disabled by default for new users

Fix

[WMS-8692] - sys: fixed one way audio issue after resuming a call on hold that lasted > 11 min

WMS Beta 5.02.20201210.1 Date: 15.12.2020

Additional packages: wildix-cw 5.02.20201214.2 wildix-provision 5.02.20201215.1 wildix-dialplan 5.02.20201215.1 wildix-lua 5.02.20201215.1

Fix

[WMS-10200], [WMS-10214] - sys: fixed an issue when incoming calls from a trunk dropped after transfer in case of customized Contact Header

WMS Beta 5.02.20201210.1 Date: 14.12.2020

Additional package: wildix-cw 5.02.20201214.1

Fix

[WMS-8502] - sys: fixed an issue in which a call placed to a Call group couldn't be transferred from Collaboration if a caller had mobility feature enabled

WMS Beta 5.02.20201210.1 Date: 11.12.2020

Fix

[WMS-10087] - wms: fixed an issue with poor audio quality after attendant transfer of a call placed to a Call group that contained "queue() rule and c flag" in Dialplan

WMS Beta Hotfix Date: 10.12.2020

Additional package: wildix-sipproxy 5.3.6-5.02.20201210.1

Fix

[WMS-10265] - sys: fixed an issue in which calls via German VoIP operator Deutsche Telekom SIP Anlagenanschlußoperator dropped while being transferred

WMS Beta 5.02.20201207.3 Date: 7.12.2020

New Features

[WMS-9671] - sys: added possibility to get location of the nearest W-AIR Base Station in case of emergency alarm triggered on W-AIR Handset 

• For this feature, the firmware from WMS-9873 is required
• Documentation:  https://confluence.wildix.com/x/UoPPBHow to get location of W-AIR Base Station in case of emergency alarm

[WMS-10027] - col: added support for Wizywebinar in Collaboration

Quick Start Guide: https://confluence.wildix.com/x/W4PPBDocumentation: Wizywebinar User Guide

[WMS-10048] - wms: added possibility to enable reporting of user statutes for external calls

...

2. Set language En or En-us in Dialplan procedure used for managing external calls

Improvement

[WMS-10157] - sys: enabled by default weekly automatic upgrade for the Stable repository

...

• For PBXs with previously enabled auto-upgrade, there are no changes
• Auto-upgrade can be disabled once the upgrade is completed. But it will be enabled by default again after each new upgrade

Fixes

[WMS-9571] - wms: fixed an issue in which Popup URLs couldn't get call tags

...

[WMS-10211] - sys: fixed an issue in which devices couldn't subscribe via SIP in Failover mode

New Firmware

New W-AIR firmware version 0501b5

...

WMS Beta 5.02.20201130.3 Date: 30.11.2020

Improvement

[WMS-10158] - sys: enabled by default SDES-SRTP for WP410 r2

Fixes

[WMS-10153] - sys: fixed an issue in which connection for Callback URL requests was established via TLS v 1.0 instead of v. 1.2

...

WMS Beta 5.02.20201124.1 Date: 25.11.2020

Fixes

[WMS-9658] - sys: fixed an issue with Google login not working for users import

...

WMS Beta 5.02.20201118.1 Date: 19.11.2020

Improvement

[WMS-9987] - app: WIService v. 3.1.2 (Windows) includes:

1. Added auto update option for .exe files
   • to enable the option, make sure the box "Keep Wildix Integration Service up to date" is ticked when completing WIService setup
   • Windows Task Scheduler checks for updates every day at 01:00-06:00 or after starting PC. If a new version is available, it downloads a new installation package and runs it in silent mode
   • to disable auto update, click on WIService icon in Quick Launch Toolbar -> go to "Settings" and untick
     Documentation: https://confluence.wildix.com/x/EgAeAg What is WIService
2. Fixed an issue with impossibility to generate a call using click2call feature in Firefox browser (fix for both .exe files and .msi packages)

Fixes

[WMS-8220] - wms: fixed an issue with analog ports being ordered incorrectly in WMS -> Devices

...

WMS Beta Hotfix Date: 18.11.2020

Additional packages: wildix-provision wildix-dialplan wildix-lua-base 5.02.20201118.1

Fix

[WMS-10162] - sys: fixed an issue in which WP4X0 r3, WelcomeConsole and WorkForce couldn't be auto-provisioned after upgrade to WMS Beta v. 5.02.20201116.5

WMS Beta 5.02.20201116.5 Date: 16.11.2020

New Feature

[WMS-9865] - sys: implemented call group notification manager feature for Collaboration (ref. ticket for the initial implementation WMS-6761)

...

• Add a BLF key "Voicemail" and subscribe for a dedicated user who serves as a CG notification manager (check the documentation https://confluence.wildix.com/x/BAA8AQ for the instructions and requirements)
• Once there is a missed call or a voicemail, a missed notifications counter is indicated on Fn keys tab and the BLF key "Voicemail"
• To view notifications, mouse over the BLF key and press three dots or right-click to open a list
• Available interactions: select one or multiple notifications, mark as read, play a voicemail, dial a caller, delete

Improvement

[WMS-10036] - wms: increased security requirements for credentials in WMS network: now it is only possible to automatically generate credentials, without manual editing

Warning: admin has to regenerate Server PBX credentials in Settings -> PBX -> WMS network -> click "Generate credentials". After completing, update credentials also for all Client PBXs in WMS Network. If credentials are not updated, WMS Network will stop working starting from WMS v. 5.03.

Fixes

[WMS-9897] - sys: fixed an issue in which all users couldn't use Collaboration at the same time because PBX didn't accept connections

...

[WMS-10033] - sys: fixed an issue with incorrect display of presence statuses for monitored users on WelcomeConsole with a large amount of configured BLF keys (> 50)

New Firmwares

New firmwares for WP480 r3 v. 63.145.10.24, WP490 r3 67.145.8.96, WorkForce v. 65.145.4.3, WelcomeConsole v. 68.145.2.31

...

[WP-23] - dev: fixed an issue with sidetone feature not working on WorkForce

WMS Beta 5.02.20201112.4 Date: 12.11.2020

Improvement

[WMS-9978] - dev: added a new parameter "Obtain FSK CID from" for W04FXO r3 media gateway settings to display correct Caller ID

...

Note: After updating your PBX, you need to re-save W04FXO r3 settings in WMS -> Trunks.

Fixes

[WMS-10001] - app: WIService v. 3.0.11 (Windows) fixes an issue in which a security permission notification was displayed for another user after switching accounts

...

WMS Beta 5.02.20201109.1 Date: 09.11.2020

New Feature

[WMS-9012] - sys: added support for W-AIR Small Business Base R2 (available in early 2021)

Documentation: W-AIR Small Business - Admin Guide, W-AIR System Datasheet

Improvement

[WMS-9965] - sys: implemented per-user license check: only users with Premium licenses can now manage Call groups via WebAPI Wallboard

Fixes

[WMS-9668] - sys: fixed an issue with DTMF not working after resuming a call from hold if a caller's VoIP operator sent DTMF tones via payload type 96

...

WMS Beta 5.02.20201103.1 Date: 03.11.2020

Improvement

[WMS-10042] - app: WiService v. 3.0.10 (macOS) includes fixes:

• an issue with high CPU utilization
• an issue with missing data (calls, periods etc) in CDR-View

Fixes

[WMS-9983] - dev: fixed an issue with dropped calls due to wrong TCP Keep-Alive value inside W-AIR configuration

...

WMS Beta 5.02.20201029.2 Date: 29.10.2020

Fixes

[WMS-9170] - wms: fixed an issue with impossibility to use 0 as a called number in Diaplan procedures

[WMS-9880] - sys: fixed an issue with PBX engine processing that caused high memory usage

WMS Beta 5.02.20201023.2 Date: 26.10.2020

Improvements

[WMS-9474] - sys: added support for "call through remote pbx" Dialplan application in failover scheme

...

• added config file backup for the integration service
• Integration service stability improvement

Fixes

[WMS-8421] - sys: fixed an issue in which calls from remote PBX to “Identities” extension number did not go through

[WMS-9903] - sys: fixed impossibility to redial from call history for external calls made using “Identities” feature

New Firmware

New W-AIR firmware version 0501b001 for W-AIR Headset

...

WMS Beta Hotfix Date: 20.10.2020

Additional package: sipproxy package 5.3.6-5.02.20201020.1

Fix

[WMS-9973] - sys: fixed shared memory leak in SIP proxy package introduced in WMS v. 5.02.20201015.2 (previous beta)

WMS Beta 5.02.20201015.2 Date: 16.10.2020

New Features

[WMS-6761] - sys: implemented call group notification manager allowing users to subscribe to receive notifications about missed calls and VM notifications for call groups (currently implemented for WP480G 2017 / WP490G 2017/ WelcomeConsole / WorkForce)

• Documentation: https://confluence.wildix.com/x/BAA8AQHow to set up the Call Group notifications manager feature

[WMS-7551] - sys: added support for online streaming of mp3 http/ https sources as music on hold

...

[WMS-8152] - wms: added support for client to server authorization for using API on a PBX (oAuth2)

• Note: According to rfc6749 section 4.2 

  Warning
  Important! oAuth2 provides a new WebAPI JS library. It is recommended to use it in order to ensure more secure performance of your integrations. Download the library: from the Wildix website: https://www.wildix.com/webapi/v2/demo/wtapi.tar.gz directly from your Wildix PBX using the path: https://{PBX_IP}/public/wtapi.v2.js Developer's Documentation: https://www.wildix.com/webapi/v2/demo/doc/.

[WMS-8494] - col: added support for two-way SMS messaging via CLASSOUND service in Collaboration

• /public/wtapi.v2.js Developer's Documentation: https://

  confluence

  www.wildix.com

  /x/OISEB

  /webapi/v2/demo/doc/.

  
  

[WMS-8508] - sys: implemented encryption of Remote syslog server & PBXs connection to Wildix logging server(s)

...

•  After implementation, the following sections appear in the code:

  1. after the <HEAD> section 

     Code Block

     <!-- Google Tag Manager --> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-XXXX');</script> <!-- End Google Tag Manager -->

     
     

  2. after the <BODY> section: 

     Code Block
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Improvements

[WMS-6719] - sys: added 03, 030, 0345 prefixes to "National" and 084 prefix to "Premium" call classes for the UK to improve call class recognition and for the correct management of ACL permissions

...

[WMS-9786] - wms: added possibility to set >255 Timetables, Switches and 3 State Switches

Fixes

[WMS-6925] - col: fixed an issue with an original caller name being displayed in CDR-View instead of a modified one for trunk calls if Dialplan application "Set -> Caller name" was used

...

WMS Beta 5.01.20201006.1 Date: 09.10.2020

Additional packages: wildix sipproxy 5.2.5-5.01.20201008.1 wildixfxs2 5.01.20201009.1

Fixes

[WMS-9852] - sys: fixed an issue with incorrect behaviour of presense status monitoring feature on WP phones when BLF keys stopped displaying presence statuses of monitored users

...

WMS Beta 5.01.20201006.1 Date: 07.10.2020

Improvement

[WMS-8043] - sys: enabled by default daily auto upgrade for newly created systems

...

WMS Beta 5.01.20201002.1 Date: 02.10.2020

New Feature

[WMS-6512] - dev: new firmware for WelcomeConsole v. 68.145.2.28

...

2. Added support for LED indication of presence and call statuses on Mono / DuoLED Headsets

Improvement

[WMS-9816] - api: security improvements for Zoho integration

WMS Beta 5.01.20200928.1 Date: 29.09.2020

Fixes

[WMS-8184] - col: fixed an issue with popup notifications being not displayed for BLF key "Call group" with disabled "Audio notification" option

...

[WMS-9847] - sys: fixed one way audio issue after answering a call in Collaboration with enabled mobility

New Firmware

New firmware for W04FXO r3 v. 27811011

...

WMS Beta 5.01.20200925.1 Date: 25.09.2020

Fix

[WMS-9442] - dev: new firmware for WorkForce v. 65.145.4.1:

...

WMS Beta 5.01.20200921.1 Date: 22.09.2020

Improvement

[WMS-9790] - wms: major security fixes

WMS Beta 5.01.20200914.1 Date: 17.09.2020

Additional packages: wildix sipproxy 5.2.5-5.01.20200917.1 ejabberd 19.02-5.01.20200916.1

Fix

[WMS-9612] - sys: fixed no audio issue for calls between 2 PBXs in WMS Network located in 2 different routable LAN networks

WMS Beta 5.01.20200914.1 Date: 14.09.2020

New Feature

[WMS-9727] - col: improvements for customer feedback option in Collaboration

WMS Beta 5.01.20200902.2 Date: 09.09.2020

Additional package: wildix cw package 5.01.20200909.1

Fix

[WMS-9641] - col: fixed an issue with "Conference", "Recording" and "Transfer" buttons being unavailable for calls in Collaboration when calling via Diaplan application "Call through remote PBX"

WMS Beta 5.01.20200902.2 Date: 03.09.2020

Fix

[WMS-9636] - sys: fixed an issue with double authentication when connecting to WebAPI using Chrome browser v. 80 due to disabled support of cross-site cookies

Limitation: the issue still might be present when using Incognito Mode (by default, it blocks third-party cookies). You can change this behaviour (allow all cookies) in chrome://settings/cookies.

Wildix firmware package 5.01.20200721.1 Date: 01.09.2020 

New Firmware

New W-AIR firmware version 0501b001 for W-AIR bases and 0501b002 for W-AIR Handsets.

...

WMS Beta 5.01.20200827.1 Date: 28.08.2020

Fix

[WMS-9603] - sys: fixed one way media issue for a callee after answering a call in Collaboration with enabled mobility

WMS Beta 5.01.20200826.1 Date: 26.08.2020

Fix

[WMS-9185] - sys: additional fix for the issue in which WP phones connected to HW/ VM PBX couldn't get firmware after upgrading to WMS 5.0 (initial ticket WMS-9154)

WMS Beta 5.01.20200820.1 Date: 20.08.2020

New Feature

[WMS-9325] - wms: added possibility to access storages and ntp server menus before pbx activation

WMS Beta Hotfix Date: 19.08.2020

Additional packages: sipproxy package 5.2.5-5.01.20200818.1 wildix-base package 5.01.20200818.1

Improvement

[WMS-9462] - sys: performance tuning for 1GB PBX instances in order to prevent lack of memory

WMS Beta Hotfix Date: 18.08.2020

Additional packages: sipproxy package 5.2.5-5.01.20200817.1 wildix-cw package 5.01.20200818.1

Fixes

[WMS-9542] - sys: fixed no video issue from Dahua doorphones after upgrading PBX to WMS 4.04

...

WMS Beta 5.01.20200814.1 Date: 14.08.2020

Fix

[WMS-9519] - sys: fixed an issue with audio in some cases for calls in wms network after upgrade to 4.04

Issue reproduced in case caller used a device provisioned for using wideband codecs but without support for Opus (e.g a W-AIR user on one PBX calling a WP user on another PBX in WMS network)

New Firmware

New firmware for Wp480gr3 v. 63.145.10.22.rom WorkForce v. 65.145.2.15 Wp490gr3 v. 67.145.8.94 WelcomeConsole v. 68.145.2.26

...

Fixed position and changed color of srtp lock icon (from red to green)

WMS Beta Hotfix Date: 12.08.2020 

New Firmware

New firmware for WorkForce v. 65.145.2.14.rom

...

WMS Beta 5.01.20200810.3 Date: 11.08.2020

New Feature

[WMS-9539] - col: added support for danish language

Fix

[WMS-9527] - sys: fixed an issue in which automatic sync of devices wasn't performed after pbx upgrade

issue introduced in WMS v. 5.01.20200612.2

WMS Beta Hotfix Date: 4.08.2020 

Additional packages: provision package 5.01.20200804.1 dialplan package 5.01.20200804.1 lua-base package 5.01.20200804.1 base package 5.01.20200804.1

Fixes

[WMS-7345] - sys: fixed an issue with outgoing fax queue being blocked after the first unsuccessful attempt

...

WMS Beta 5.01.20200730.1 Date: 31.07.2020

Fix

[WMS-9441] - wms: fixed several Dialplan issues in which:

• Dialplan procedure containing "Jump to if" application was saved incorrectly
• it was impossible to save Dialplan procedure after removing an application that previously contained an error

New Firmware

New firmware for WP480G r3 v. 63.145.10.21, WP490G r3 v. 67.145.8.93, WorkForce v. 65.145.2.10, WelcomeConsole v. 68.145.2.25

[WMS-9419] - dev: fixed an issue in which incoming concurrent calls were routed only to BLF key "Line 1"

Wildix ejabberd package 5.01.20200724.1 Date: 27.07.2020 

Fix

[WMS-9384] - sys: fixed an issue with Collaboration freezing under high load

Wildix cw package 5.01.20200724.1 Date: 24.07.2020 

Fix

[WMS-9140] - wms: fixed an issue in which a Call group member who changed user status to “DND” while being paused for wrap up time or auto pause on no answer, still received Call group calls

Wildix firmware package 5.01.20200717.1 Date: 20.07.2020 

New Firmware

New firmware for WorkForce v. 65.145.2.7

...

WMS Beta 5.01.20200716.1 Date: 17.07.2020

Fixes

[WMS-7932] - wms: fixed an issue in which import of user from active directory failed if email address contained generic top-level domains

...

WMS Beta 5.01.20200625.1 Date: 25.06.2020

Improvement

[WMS-9068] - col: fixed an issue in which user avatars disappeared after zooming in/ out Colleagues page in Collaboration

Fix

[WMS-9285] - wms: fixed an issue with incorrect {rand} parameter being added to "Verify number of calls" and "Trunk Group" Dialplan applications if editing via "Developer" option

WMS Beta 5.01.20200622.1 Date: 23.06.2020

Fixes

[WMS-9183] - wms: fixed an issue when it was impossible to save any changes on FAX/SMS server page if PBX was in WMS network

...

WMS Beta 5.01.20200619.1 Date: 19.06.2020

Fixes

[WMS-8990] - col: increased the max number of CDR-View exported records up to 500 000

...

Note: You won't be able to switch to the previous behaviour https://confluence.wildix.com/x/3oC5Aw

WMS Beta 5.01.20200612.3 Date: 12.06.2020

Fixes

[WMS-9154] - dev: fixed an issue when WP phones connected to HW/ VM PBX couldn't get firmware after upgrading to WMS 5.0

...

WMS Beta 5.01.20200605.6 Date: 09.06.2020

Fix

[WMS-9093] - wms: fixed an issue with impossibility to close device's direct access via "Disconnect" option in WMS -> Devices

WMS Beta 5.01.20200605.5 Date: 05.06.2020

Improvements

[WMS-8849] - col: improved Collaboration top menu design

...

• all devices, except GSM trunks (W01GSM and DaySaver) use TLS transport on VM/ HW PBXs (previously it was supported on Cloud PBXs)
• "Use TLS / SRTP for local devices" option in WMS Settings -> Settings -> PBX -> SIP-RTP is no longer supported and will be deleted from the web the interface later
• use custom provisioning parameter "SIPTransport" (https://confluence.wildix.com/x/KQg8AQ) to set another protocol

Fixes

[WMS-8511] - sys: fixed no audio issue after attended transfer if a transferee belonged to a different subnet

...

WMS Beta 5.01.20200603.2 Date: 03.06.2020

Fixes

[WMS-9066] - col: fixed an issue with impossibility to send faxes via Wildix Fax Printer

[WMS-9084] - sys: fixed an issue in which PBX could freeze after reboot

WMS Beta 5.01.20200602.1 Date: 02.06.2020

Fixes

[WMS-9023] - sys: fixed call drop issue for calls received or placed via BRI/ PRI media gateways 

...

WMS Beta Version 5.01.20200601.1 Date: 01.06.2020

Fix

[WMS-9046] - wms: fixed an issue with incorrect displaying of JSON editor in fullscreen mode on Dialplan rules page

WMS Beta Version 5.01.20200528.1 Date: 29.05.2020

Fix

[WMS-9002] - sys: memory leak fixes and general memory optimization for systemd service manager

WMS Beta Version 5.01.20200522.1 Date: 27.05.2020

Improvements

[WMS-6693] - sys: enabled by default DTLS-SRTP media encryption between PBXs in WMS Network

...

• page refactoring
• added possibility to edit rules via JSON editor ("Developer" option)

WMS Beta Version 5.01.20200514.1 Date: 15.05.2020

Improvement

[WMS-8691] - sys: SDES-SRTP feature is now enabled by default on supported devices (BPI/ PRI gateways, WP480G r3/ WP490G r3/ WorkForce, WelcomeConsole)

Fix

 [WMS-8455] - sys: fixed an issue when after call pickup/ call forward, user received a call from another user whose call was previously picked up and two calls were bridged automatically instead of a second incoming call

WMS Beta Version 5.01.20200508.1 Date: 11.05.2020

Improvements

[WMS-8605] - col: URL previews in Collaboration messages are now displayed in a language set in user's Personal Settings

...

• for all the system: go to WMS Dialplan -> General Settings -> Set dialplan variables -> add INTRUSION_NOTIFICATION=yes
• for a specific group of users: modify Dialplan procedure used for the group -> add Set application and insert INTRUSION_NOTIFICATION=yes

Fixes

[WMS-7349] - col: increased clickable areas for DTMF keypad in Collaboration call dialog window

...

WMS Beta Version 5.01.20200424.1 Date: 27.04.2020

Improvements

[WMS-7535] - sys: improved SIP DoS protection

[WMS-8435] - col: redesign of Collaboration top menu

WMS Beta Version 5.01.20200416.1 Date: 17.04.2020

Improvement

[WMS-8338] - sys: added possibility to select proper SMB version during Windows share initialization

The option "SMB version" is located in WMS Settings -> System -> Storages -> Add NFS/Windows share.

WMS Beta Version 5.01.20200413.1 Date: 15.04.2020

Fix

[WMS-8540] - sys: fixed an issue with SIP Proxy syslog errors for SIP trunk of German VoIP operator Deutsche Telekom SIP Anlagenanschluß

WMS Beta Version 5.01.20200410.3 Date: 13.04.2020

New Feature

[WMS-8635] - col: added possibility to edit the last sent chat message in Collaboration

...

• not supported on mobile devices and Kite: a remote side receives the modified text as a second message

Improvements

[WMS-8609] - wms: refactoring of HTTP proxy client page in WMS Settings -> System

...

To switch to the version 3: https://confluence.wildix.com/x/2IPIAQ (Update instructions).

[WMS-8680] - wms: removed deprecated Colleagues API endpoints:

• POST /api/v1/Colleagues/
• PUT /api/v1/Colleagues/{id}/
• DELETE /api/v1/Colleagues/{id}/
• DELETE /api/v1/Colleagues/{ids}/

Fixes

[WMS-8678] - wms: fixed an issue in which it was impossible to manage calls (start/ answer/ hangup) from Zoho CRM because it couldn't be authorized on PBX

[WMS-8679] - sys: fixed an issue with click-to-call from Zoho CRM not working in some cases

WMS Beta Version 5.01.20200402.1 Date: 03.04.2020

Improvement

[WMS-8573] - sys: enabled TProxy multiple processing for handling multiple connections 

Note: for PBXs with > 2GB of memory. CPU load is decreased by splitting multiple processes for each CPU core.

Fix

[WMS-8383] - wms: fixed an issue with call and chat history not working after applying backup from Cloud PBX

WMS Beta Version 5.01.20200327.3 Date: 30.03.2020

New Feature

[WMS-7504] - sys: call waiting parameter can now be activated for Call Groups with CG strategy “Call All 32”

Improvements

[WMS-8368] - wms: refactoring of W-AIR Networks page in WMS -> Devices

[WMS-8402] - wms: removed possibility to synchronize time manually on NTP Server page in WMS Settings -> System

Fixes

[WMS-7944] - col: limited size of a group chat title to 1024 symbols

...

[WMS-8630] - sys: fixed an issue with Dialplan crashing if it contained previously deleted IVR tree

New Firmware

New firmware for WP480GR3 v. 63.145.10.13, WP490GR3 v. 67.145.8.92,  WelcomeConsole v. 68.145.2.24 

[WMS-6918] - dev: fixed an issue with delay of handling calls on WP480GR3, WP490GR3, WelcomeConsole in Failover environment if Secondary PBX was down

WMS Beta Version 5.01.20200317.2 Date: 18.03.2020

Improvement

[WMS-8290] - app: WIService v. 2.12.1 (Windows) improves collecting of crash logs: now logs from crash_dumps folder are sent automatically

WMS Beta Version 5.01.20200313.4 Date: 16.03.2020

New Features

...

[WMS-7199] - sys: added support for direct RTP between Kite and Web phone 

Added full ICE support for Kite and WebRTC phone:

• endpoints in the same network - media goes directly
• endpoints in different networks and open/ moderate NAT - STUN is used to find the best pair of candidates
• endpoints in different networks, strict NAT - media goes through TURN (on PBX)

The feature is disabled by default. To enable it, add the following line to the file /rw2/etc/kamailio/host_specific_custom.cfg: 

...

[WMS-7264] - wms: added support for S2S authentication via token for Wildix PBX API

...

Github developer documentation: https://github.com/Wildix/s2s-client-php

Improvements

[WMS-7772] - sys: added support for up to 1000 nodes in WMS Network

...

Note: for S2S auth, use PHP HTTP client library (ticket WMS-8204).

Fix

[WMS-8345] - col: fixed an issue in which CDR-View didn't work with a large number of excludes