Page Comparison

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• In case of a WMS v. 6.05.20231215 or lower, Service tag may be missing for conversations created after performing an outgoing call, and a duplicate conversation can be created for the same external phone number in case of a missing Service tag.

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Improvements

[XBS-3581] - mobile: improved the logic of assigning a service to make the feature more intuitive and simple

• The user who is added to the conversation at the very beginning and who performs the first reassign is not removed from the conversation. When assigning / reassigning the service, there is Apply button (the button Apply and leave is no longer used).
• Members of a service are removed only after the first assign. On subsequent reassigns, existing members of the conversation are no longer removed.
• Improved services sorting in the Services dropdown, to display services of the PBX the user belongs to at the top of the list.
• Added possibility to add Service without adding or removing members of the conversation. For this, choose Service without selecting an Assignee and click Apply.
• Improved the system message displayed after the first assign.

[WMS-17643] - wim: released a new version of Salesforce integration with x-bees

• The integration is available in WMS -> PBX -> Integrations -> x-bees tab -> Salesforce Automation and performs logging of calls and meetings between PBX users and Salesforce contacts. If you enable the new integration, the logging is performed via the new integration.
• Note: Starting from WMS Beta 6.05.20231110.2, x-bees tab in WMS -> PBX -> Integrations is renamed into Cloud integrations. 

Important: At the current development stage, it is not recommended to disable the old version of Salesforce integration yet, as part of the current functionality (e.g. the display of Salesforce contact information on the Info frame in x-bees) may become unavailable.

Documentation: Salesforce Integration with x-bees

Fix

[XBS-3596] - mobile: fixed an issue in which conversation with an external user had a wrong title and conversation avatar in search results until it was opened

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Limitation: In case of a WMS v. 6.05.20231215 or lower, Service tag can be missing for conversations created after performing an outgoing call, and a duplicate conversation can be created for the same external phone number in case of a missing Service tag.

Improvements

[XBS-3581] - web: improved the logic of assigning a service to make the feature more intuitive and simple

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Web 1.45.1.652594 / iOS 1.45.1.173159 / Android 1.45.1.173159 Date: 14.12.2023

Improvements

[XBS-3040] - mobile: added possibility to manage Sound notifications on conference start in x-bees mobile app

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The list of common conversations is sorted by the last message date and time. The list includes names of the group conversations and a snippet of the most recent message. Clicking on the conversation, the conversation opens.

Improvement

[XBS-3101] - mobile: added possibility for external users to schedule a meeting via x-bees mobile application

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x-bees Conference Web / iOS 1.0.34 / Android 1.0.18 Date: 04.12.2023

Improvement

[WMS-18310] - wizy: renamed the Subtitles feature into Transcription and made some improvements for better performance: 

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HubSpot integration for x-bees Date: 24.11.2023

Improvement

[WMS-17641] - wim: released a new version of HubSpot integration with x-bees (currently in Beta)

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Web 1.43.1.628932 / iOS 1.43.1.167737 / Android 1.43.1.167737 Date: 22.11.2023

Improvement

[XBS-3225] - web+mobile: improved search logic to ensure better search results and more flexibility (instead of looking for an exact match only, the system now provides more results that correspond to the search query)

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• External members in read-only conversation can view messages, add reactions, add new members to the conversation, but cannot send messages.
• System messages about joining / leaving the conversation are disabled.

Improvements

[WMS-18286] - wizy: added preview of participants’ videos when Tile view mode is enabled inside picture-in-picture view

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x-bees Analytics Date: 13.11.2023

Improvement

[WMS-18336] - wda: added possibility to save filter settings on the CDR-View 2.0 Liveboard, so that when opening the report the next time, the previously saved set of filters is applied. 

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x-bees Analytics Date: 10.11.2023

Improvements

[WMS-18334] - wda: added the column Service Number to CDR-View Liveboard which displays a) for an incoming call: the phone number of the trunk a customer called to b) for an outcoming call: the phone number of the trunk via which the outcoming call was made and which is displayed to a customer

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Web 1.41.1.618152 / iOS 1.41.1.165135 / Android 1.41.1.165135 Date: 08.11.2023

Improvements

[XBS-951] - mobile: improved the logic so that x-bees user on mobile is not automatically logged out after x-bees mobile app update, which lead to no push notifications until the app was opened and user performed relogin

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The relevant tags, if available, are displayed under the conversation names.  

Improvements

[XBS-3272] - web+mobile: added possibility to add Service to any existing or new conversation with external users

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x-bees Analytics Date: 26.10.2023

Improvement

• Added possibility to filter report data on CDR-View Liveboard by choosing the necessary filter value right on the report

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[XBS-3181] - web: added support for iFrame integrations, which allows to set up integration with applications and services and have the data displayed in the Info frame section in x-bees

Documentation: How to set up x-bees iFrame integrationClient integrations

[XBS-3204] - web+mobile: added integrations tab in Settings and improved the flow of authorisation to iFrame integrations on web and mobile

• In case there is an integration that is not active for a user and requires authorisation, a notification pops up that leads to Settings -> Integrations tab, where the user can activate the integration.
• The Integrations screen includes all connected integrations. Click the Activate button next to the relevant integration and log in.
• The notification is displayed when a user opens Info frame with inactive integrations or uses the search.
• If you do not want the notifications to be displayed, go to Settings -> Integrations -> disable the option Allow notifications.

Documentation: How to manage iFrame Client integrations in x-bees

Improvements

[XBS-3256] - web: improved attended transfer feature by adding possibility to put on hold/ resume the call to user whom you want to transfer the call to

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x-bees Conference Date: 17.10.2023

Improvement

[WMS-17831] - wizy: improved performance of the Subtitles feature, to ensure better speech-to-text transcription of what is being said during the conference

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Web 1.38.1.585899 / iOS 1.38.1.158501 / Android 1.38.1.158501 Date: 04.10.2023

Improvement

• Improved the display of Talk Time on the Data Grid report, so that the data is displayed in the format hh:mm:ss for more convenience.
  

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x-bees Conference Date: 27.09.2023

Improvement

Improved the logic of storing Camera, Mic, and Noise suppression preferences in x-bees conference:

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x-bees Analytics Date: 21.09.2023

Improvements

[WMS-18078] - wda: added possibility to download call recordings in CDRView Liveboard 

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Web 1.36.1.569834 / iOS 1.36.1.155185 / Android 1.36.1.155185 Date: 13.09.2023

Improvement

[XBS-3255] - web: added possibility to paste number into the DTMF area

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For instructions, see documentation: How to set up Webhook integration 

Improvements

[XBS-3042] - web: made improvements to the Transfer feature to simplify attended transfer functionality

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x-bees Web 1.34.1.559188 / iOS 1.34.1.152393 / Android 1.34.1.152393 Date: 30.08.2023

Improvements

[XBS-3114] - web+mobile: improved the logic of forwarding a message, so that 10 most recent conversations are displayed as initial search results on the forward message modal, for faster and more convenient communication

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x-bees Conference Date: 28.08.2023

Improvement

[WMS-17848] - wizy: improved the Remote control feature: added Remote control to More actions (three dots) menu. When you click on it, a separate dialog pops up with the list of participants and the search field where you can easily find the user you want to request remote control from. 

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x-bees Web 1.33.1.552589 / iOS 1.33.1.150859 / Android 1.33.1.150859 Date: 23.08.2023

Improvements

[XBS-2893] - web: added possibility to open x-caracal from x-bees

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x-bees Analytics Date: 17.08.2023

Improvements

[XBS-3011] - wda: added CDR-View Liveboard to x-bees Analytics

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Documentation: x-bees Videoconference

Improvements

[XBS-2835] - web+mobile: improved the logic so that when user email is changed or user is deleted, conversations created by this user are not changed to guest conversations  

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x-bees Web 1.30.1.523373 Date 19.07.2023

Improvement

[XBS-3104] - web: made UI/UX improvement to make it visually clear that user can drag and drop a call dialog, by adding the relevant icon at the left of the call dialog

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• To enable, proceed to Participants stats -> turn the toggle on next to Display emotions.
• When enabled, the expressions analysis is displayed on the Participants stats screen for users who have camera on. 
• The following expressions are available, with the corresponding colors: neutral (grey), happy (yellow), surprised (violet), sad (blue), fearful (light blue), angry (red), disgusted (green).

Important: Enabling the Display emotions option may increase CPU usage.

Documentation will be updated soon. 

Web 1.29.1.517328, iOS 1.29.1.143231, Android 1.29.1.143231 Date: 12.07.2023

Improvements

[XBS-3090] - widget: added the field with website widget URL to x-bees Settings -> Kite settings -> Website widgets, which allows to copy the link and share it with customers

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[XBS-3112] - web: fixed an issue when customized widget color wasn’t applied to x-bees website widget icon

HubSpot Integration v 3.0.0 Date: 03.07.2023

Improvement

[WMS-16767] - int: added compatibility with HubSpot integration that allows making and receiving calls inside HubSpot

Documentation: HubSpot Integration User Guide.

Web 1.27.1.508132 / iOS 1.27.1.141073 / Android 1.27.1.141073 Date: 30.06.2023

Features

[XBS-2686] - int: added Wildix Salesforce Partner Community integration with x-bees which allows to create and look up for leads, log activities for efficient and convenient lead management

Check out documentation for more details: Salesforce Partner Community Integration with x-bees

[XBS-3062] - mobile: improved the logic, so that when user without x-bees application installed on mobile, clicks on the link to x-bees conversation, the user is suggested to install the app from App Store / Google Play first

Note: The new logic is not applied to x-bees widget links.

Improvements

[XBS-888] - web: added a pop-up message that appears after the new x-bees release and prompts to refresh the page to update x-bees application

[XBS-2699] - web: added support for the Dialing hot key feature

• The feature allows to set up a shortcut for click2call.
• By default, Dialing hot key is F11. You can set custom hot key in Settings -> Calls -> Dialing hot key field.
• To make a call: select a phone number and press the key combination. The call is placed via the active advice chosen in x-bees.
• Dialing hot key is available from WIService v. 3.14.9.

Important: If you face any issue with the hot key, make sure to install the latest version of WIService, using the link below:

• Windows: https://files.wildix.com/integrations/win/wiservice/SetupWIService.exe
• macOS: https://files.wildix.com/integrations/osx/wiservice/WIService.pkg

Fixes

[XBS-3021] - web: fixed an issue when it wasn’t possible to save Function key on the Favorites tab if its name contained spaces

Documentation: x-bees Web User Guide

[XBS-3035] - mobile: fixed an issue in which guest user could not add external users to the conversation on mobile

[XBS-3048] - web: fixed an issue when after clicking the Schedule button in the Info frame in x-bees, calendar’s event mode was not opened via Microsoft Office 365 integration

[WMS-17221] - sys: fixed an occasional issue in which a call in x-bees ended if user started call recording after the call duration was more than 20-30 seconds

Note: The fix is available with WMS Beta 6.03.20230608.1.

Web 1.26.1.498308 / iOS 1.26.1.139397 / Android 1.26.1.139397 Date: 21.06.2023

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Check out documentation for more details: x-bees Web User Guide (see the Colleagues section)

Improvements

[XBS-2751] - web: added support for TEL URLs for one-click calls via x-bees

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Note: If user talks for more than 60 seconds without a pause, the message is not transcribed.

Improvements

[XBS-2653] - web+mobile: improved performance of the Search feature and updated the logic of displaying search results, making them more consistent across different search points

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Web 1.24.1.479439 / iOS 1.24.1.135333 / Android 1.24.1.135333 Date: 31.05.2023

Improvements

[XBS-2640] - web: made improvements to avoid multiple conversations being created for one and the same customer and agent

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[XBS-2776] - web+mobile: added possibility to answer an incoming call on a remote device registered to your account, including hardware phones (WP, W-AIR), W-AIR Headsets, and smartphone apps (iOS / Android)

Improvements

[WMS-16380] - wms: improved the logic so that user preserves access to x-bees conversations after user email was changed

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Web 1.21.1.460613 / iOS 1.21.1.131123 / Android 1.21.1.131123 Date: 10.05.2023

Improvements

[XBS-2685] - web+mobile: updated x-bees logo on web, mobile and x-bees Chrome extension 

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x-bees conference iOS 1.0.25 / Android 1.0.10 Date: 04.05.2023

Improvements

[XBS-2685] - mobile: updated logo of x-bees conference 

Web 1.20.1.455916 / iOS 1.20.1.130064 / Android 1.20.1.130064 Date: 03.05.2023

Improvements

[XBS-2221] - web: updated the sound notification played at the start of a conference

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Web 1.19.1.451200 / iOS 1.19.1.128824 / Android 1.19.1.128824 Date: 26.04.2023

Improvements

[XBS-2317] - web+mobile: made some UI/UX improvements of the call screen on web and mobile:

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x-bees conference iOS 1.0.24 / Android 1.0.9 Date: 26.04.2023

Improvements 

[WMS-16798] - wizy: made UX/UI improvements of x-bees conference app main screen, which is displayed when user opens the app separately, without joining the conference; the same screen with instructions is now displayed if user tries to join the conference with no x-bees conference app installed. 

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Documentation: x-bees Meeting Scheduler

Improvements

[XBS-352] - mobile: removed the Save button in Settings (Calls sections) and improved the logic so that settings are automatically updated when exiting the settings screen

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[XBS-2735] - kite: removed limitation according to which Kite widgets from other PBXs in WMS Network were not displayed and it was impossible to assign a conversation to agents belonging to another PBX

Note:

• With the update, all Call groups from PBXs in WMS Network are displayed in the list of Services and all widgets inside the company are accessible as before.

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• The updated logic is applied to standard and Out of office events. Task and Appointment slots don’t support the updates.
• Custom user presence and status are not restored after the end of the event. 
• Custom user presence and status are not restored after the end of the conference started manually.
• In case of changing response to the event invitation or deleting an event that is already in progress, the status is not updated.
• There may be some issues related to Google Calendar integration and Wizyconf, which should be fixed in future releases.  

[WMS-16237] - kite: added automatic logging of scheduled meetings to Salesforce/ HubSpot

Note:

• The feature works only for meetings created by guest users using Kite Meeting Scheduler.
• Scheduled meetings are automatically logged as activities in Salesforce/ HubSpot only if the contact already exists in the CRM records.
• To use this feature - the agent should be present in Salesforce/ HubSpot with the same email as in x-bees.
• The logged activity includes meeting details and description and is marked as open; due date is the meeting date.
• In case the meeting was rescheduled or cancelled, the changes are automatically synced to Salesforce/ HubSpot. If the meeting was rescheduled via Microsoft calendar, it is also synced to Salesforce/ HubSpot.
• Cancelled meetings are marked as closed.

[WMS-16629] - crm: improved the logging process for cases when the user who manually logged the activity is not in Salesforce, by adding comment whom the task was created by in the Task Information section

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Web Conference Date: 11.04.2023

Improvement

[WMS-16691] - wizy: added conference ID details and dial-in numbers to let users join from Wizyconf station or dial into the conference

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• When in conference, click the Participants icon -> Conference ID and Dial-in numbers
• Conference ID and Dial-in numbers are also accessible via More actions -> Invite people

Web 1.17.2.439395 Date: 07.04.2023

Fixes

[WMS-16753] - mobile: improved the logic so that user is suggested to open or download x-bees conference app when attempting to join or start the conference from mobile browser on iOS

• Note: In case user taps Open x-bees conference app, but doesn’t have the x-bees conference app installed, the user gets a system error message that the browser cannot open the page.
• Limitation: If a guest user attempts to start a conference in a new conversation from Kite widget (with no messages yet and no scheduled meetings), the conversation with the agent should be created first, so the user is directed to the conversation and needs to tap the start conference button again. 

Documentation: x-bees Mobile User Guide

x-bees conference iOS 1.0.23 / Android 1.0.8 Date: 03.04.2023

Fix

[WMS-16745] - wizy: fixed an issue with connection quality dropping for all participants if one of them joined a conference via x-bees App

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• Android -> https://play.google.com/store/apps/details?id=com.wizyconf.xbees&hl=en&gl=US
• iOS -> https://apps.apple.com/us/app/x-bees-conference-by-wildix/id1626889526

Web 1.17.1. / iOS 1.17.1.120512 / Android 1.17.1.120512 Date: 10.03.2023

New Features

[XBS-420] - mobile: added possibility to share items (e.g. images, files, text, URL) to x-bees on mobile

• Note: The maximum number of files that can be shared to x-bees at a time is 10

Documentation: x-bees Mobile User Guide.

[XBS-2394] - kite: added possibility to assign Kite conversations to a particular agent of a Service (Call group)

How-to:

• Service is determined automatically
• You can assign a conversation to yourself or any other agent. For that, click "Assign to me" or select an agent from "Assignee" drop-down list 
• After assigning the conversation for the first time, all other agents are removed

Notes: 

• You can assign conversations to agents of other Services. For that, select another group from "Service" drop-down list
• In one-on-one conversations, after assigning it to particular agents, those agents are added as group chat members
• You cannot assign conversations for dynamically added agents

Limitation:

• Impossible to assign a conversation to agents belonging to another PBX in WMS Network

Documentation: x-bees Meeting Scheduler.

Improvements

[XBS-2455] - web: restored possibility to add more participants to a SIP call and merge it into a conference

[WMS-16254] - wizy: added Switzerland and Spanish dial-in numbers to the description of conferences created in x-bees

Fixes

[XBS-2358] - web: fixed an issue in which a lead was displayed without CRM match in Conversation Info section in case the lead was also an x-bees user from another PBX (from another company)

[XBS-2698] - web+mobile: fixed an issue in which colleague was displayed with Lead name from CRM integration in some places (e.g. during quotation or message forwarding, in read by list, etc.), if there was a Lead with the same email as the colleague

[WMS-16558] - kite: fixed an issue with incorrect calculation of available Kite Meeting Scheduler slots caused by applying Daylight saving time

Web Conference Date: 07.03.2023

Improvement

[WMS-16467] - wizy: improved the process of storing recoding files, so that all recordings are stored for 6 months

x-bees conference iOS 1.0.22 / Android 1.0.7 Date: 02.03.2023

Fixes

• Fixed help links inside the app
• Fixed a rare issue when user could be stuck in the app in case of a single user in a conference

Web 1.16.1.411248 Date: 28.02.2023

New Feature

[XBS-2365] - ext: added possibility to schedule x-bees meetings in Google and MS 365 calendars

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Note: if participants' emails don't match with those in x-bees, they are not automatically added to a conversation, but they can join via a link.

Web 1.15.1.409630 / iOS 1.15.1.118402 / Android 1.15.1.118402 Date: 24.02.2023

Improvements

[WMS-16236] - kite: limited the number of meetings that a guest user can schedule with a single agent; maximum two scheduled meetings with an agent are allowed

Notes:

• Guest cab schedule the next meeting with an agent after at least one of the 2 scheduled meetings has passed. 
• The restriction applies to meetings scheduled after the current release.

[XBS-2034] - web+mobile: made some improvements to the process of creating and managing conversation

• updated the flow of creating a new conversation, requiring to enter conversation title and description first; members can be added after entering the title -
• disabled the possibility to join private conversation via the invite link
• added possibility to copy conversation link in the Info frame section: click on the link icon next to the conversation title; the icon is displayed only if the conversation is public

Important: After the current release, all conversations are made private. You can change type of the conversation via Info frame -> More actions -> Edit conversation -> enable the toggle switch in front of Available by link option 

[XBS-2186] - kite: removed “kite” from links to scheduled meetings in Google Calendar and email notifications (meeting invitation, update, or cancellation)

The updated links lead directly to the relevant x-bees conversation.

[XBS-2576] - web: added possibility to copy phone number on the History tab (double-clicking on the phone number gets it copied to the clipboard)

Fixes

[XBS-2634] - web: fixed an issue, in which error message appeared when saving event in Kite Meeting Scheduler at the same time with “Settings updated successfully” message, and the Save button remained clickable after saving the changes

Web Conference/ x-bees conference iOS 1.0.21, Android 1.0.6 Date: 20.02.2023

Improvements

[WMS-15951] - wizy: conference updates:

• added timer next to the conference title

• fixed an issue in which there was some sound from a user that was on mute

[WMS-16336] - wizy: restored the Info and Chat buttons state after user exits full-screen mode inside x-bees

Web 1.14.1.404216 / iOS 1.14.1.117078 / Android 1.14.1.117078 Date: 16.02.2023

Improvements

[XBS-2335] - web+mobile: made some Info frame improvements, which include:

• Updated design of the Info frame, making the information more logically grouped
• Added user avatar to the Info frame
• Improved display of links in the conversation description, making the links clickable
• Moved Schedule, Email invitation and Notifications button under user/ conversation avatar
• Added display of all phone numbers of a phonebook contact
• Added copy to clipboard functionality, allowing to copy user info (e.g. email, phone number, extension, company)
• Grouped conversation members into External users and Colleagues
• Highlighted avatars of external users in blue to distinguish them among other users
• Added display of Available/ Away/ Busy status of users in the Conversation members list
• Added possibility to View profile of user in the Members list (click More options -> View profile) and, in case of external user, create a CRM record, view activity, etc.
• If there are more than 10 members in a conversation, full list of users is available via the Show more button
• For improved navigation via the Members list, added Search option (click Show more at the bottom -> use Search field)
• Added possibility for guests to add other users to a Kite conversation
• Updated design of Salesforce/ HubSpot sections on the Info frame
• Added possibility to create CRM record from a phonebook contact
• Updated Info frame on mobile, adding information about CRM integration

Current limitation: If the user who created a group conversation changes his/her email, nobody will be able to edit the title or description of the conversation or add new members using name or extension.

Note: After the upgrade of the iOS or Android app, you will be automatically logged out. Please re-login after the update.

Fixes

[XBS-2458] - web: fixed some issues with Join button, in which: a) the Join button was not displayed; b) the Joining status was displayed next to a wrong conference (not the one user was actually joining); c) the Join button didn’t disappear after everybody left the conference

[XBS-2533] - web: fixed an issue in which no call duration was displayed during the conference on the side of the user who started the conference

[WMS-16366] - kite: fixed an issue in which meetings created by agent using Kite Meeting Scheduler were not marked as accepted in the agent’s calendar 

Web 1.13.1.393519 / iOS 1.13.1.114528 / Android 1.13.1.114528 Date: 02.02.2023

New Feature

[XBS-2515] - web+mobile: updated design of the login page:

• Updated the title from “Log In” to “Welcome”
• Changed the Log in button into Sign in
• Updated the buttons Sign in with Google and Sign in with Microsoft 

Fixes

[XBS-902] - web+mobile: fixed an issue in which the number of users in a conversation, that was just created, was displayed incorrectly for some users

[XBS-2355] - wda: fixed an issue in which incorrect call status was displayed for a Colleague during a call if the user had enabled mobility (loader was infinitely displayed in the conversation list and mobile number instead of extension on the Live Dashboard)

[XBS-2466] - web: fixed an issue of duplicate chats with a colleague which occurred in some cases, e.g. after adding the colleague to another conversation and having a call with him

[XBS-2470] - web+mobile: fixed an issue in which user couldn’t start a conference in an empty one-on-one conversation, after which it was also impossible to send a message to any other conversation

Web 1.12.1.385176 / iOS 1.12.1.112391 / Android 1.12.1.112391 Date: 20.01.2023

New Feature

[XBS-2408] - web: added cookies banner and legal notice to the login page

Improvements

[XBS-2442] - web+mobile: made some UI/UX improvements on the Settings screen, which include:

• fixed color of the About button in Dark Mode
• removed divider under Chat link and Scheduler link buttons
• added space under the Log out button
• fixed an issue of missing icons in Dark Mode on mobile

Fixes

[XBS-2119] - mobile: fixed an issue after waking from sleep mode or restoring internet connection, in which the connecting icon in conversation was continuously displayed and user was not able to send a message, though new messages could be received

[XBS-2385] - web + mobile: fixed a rare issue in which an attempt to open one-on-one conversation with a user resulted in white screen

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• The language is detected based on the language of the user’s browser/ mobile device during login
• In case user has a language that is not supported by x-bees, the default language is used - English
• When there is no language saved for user (a new user who has not logged into x-bees), the agent’s language is used, in the following cases:
  • for all calendar letters
  • for invitation emails

Improvements

[WMS-15812] - wim: added possibility to send a batch of user presences from calendar to PBX

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Web Conference / x-bees conference iOS 1.0.20, Android 1.0.5 Date: 27.12.2022

Improvement

[WMS-15883] - wizy: cleaned up unsupported translations

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Web 1.10.2.361519 / iOS x-bees 1.10.2 / Android x-bees 1.10.2 Date: 14.12.2022

Improvements

[XBS-2176] - web: added a new screen with error message about slow or no internet connection when working with Kite Meeting Scheduler

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Web Conference Date: 06.12.2022

Improvement

[WMS-15797] - wizy: renamed “Invite” button at the bottom menu into “Participants” and added Meeting participants panel to provide the meeting moderator a quick access to essential moderator control options like mute all, stop everyone’s video etc.

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• Note: In future the logic should be improved to ensure better security

Improvements

[XBS-168] - android: improved processing of two incoming calls on Android, so that when user answers one of them, the second call doesn’t remain in ringing state

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Web 1.8.1.342302 / iOS 1.8.1.102264 / Android 1.8.1.102264 Date: 18.11.2022

Improvements

[XBS-2160] - web: added link to Chrome extension to x-bees Settings -> Extensions section

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Web 1.7.1.334146 / iOS 1.7.1.100625 / Android 1.7.1.100625 Date: 09.11.2022

Improvement

[XBS-2251] - web+mobile: improved the display of single images in chat to save their original aspect ratio

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• Sound notifications are enabled by default
• The option is available only in the web version

Improvements

[XBS-2114] - web: added possibility to edit subject of a scheduled meeting

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• The sync works only for "Event" (users status changes to DND) and "Out of office" (user status changes to Away) types
• An event should be confirmed. Otherwise, user status doesn't change
• If an event is private, only user status changes, status message and duration are not set
• After expiration, user status changes to Available

Improvements

[XBS-2111] - web: added possibility to set up 15/ 30 minutes breaks before/ after a meeting in Kite Meeting Scheduler

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• Remote control of screen shared tab is not supported
• Firefox browser is not supported

The additional information  you can find  at the news blog

[WMS-15071] - wizy: made some UI/UX improvements in x-bees conference:

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• If there are several devices of the same category (e.g. several iOS or Android devices), it is not possible to choose from which device of the chosen category the call will be made on.

The additional information  you can find at the news blog

[XBS-2083] - web: added a sound notification when a conference starts

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The additional information  you can find at the news blog

Improvements

[XBS-2109] - web: made some UI/ UX improvements of Meeting scheduler:

• added an error message in case time slots overlapped in Calendar Settings
• made Subject a mandatory field
• made the notification that meeting details were sent to the user’s email more visible
• added possibility to limit the dates when a meeting can be booked. For this, the following part should be added to the Schedule link:
  --?start=02.10.2022&end=20.10.2022&subject=Summit%202023
  --where “02.10.2022” is the start date, “20.10.2022” is the end date, and “Summit 2023” is the subject 

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[XBS-443] - mobile: improved search logic in x-bees app on mobile, so that it shows consistent results in different sections (for example, in Inbox and Dialpad) and displays similar results in case of search on web and mobile

Improvements

[XBS-2089] - web: added information about user timezone on the Schedule page of Kite Meeting Scheduler

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Web 1.1.0.294005 / iOS 1.1.0.90695 / Android 1.1.0.90695 Date: 13 Sep 2022

Improvements

[XBS-2029] - web: enabled native Google Calendar email notifications (e.g. invitation email, updated invitation, canceled event) for meetings scheduled via Kite which allows to add events to Google Calendar

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• added possibility to click on a user and open a conversation with them (currently available for 1-on-1 calls only)
• if a lead or contact has a match in Salesforce/ HubSpot, there is a relevant icon added and a company name, if available
• conferences with at least one match in Salesforce/ Hubspot integration are marked with logo of the relevant CRM integration

Improvement

[XBS-1940] - web+mobile: improved templates of Meeting Scheduler emails to ensure correct display in different email agents

Web 1.0.17.268843 / iOS 1.0.17.83876 / Android 1.0.17.83876 Date: 04 Aug 2022

Improvements

[XBS-1746] - crm: improved the logic of call logging, so that logged calls are automatically assigned Connected status in HubSpot

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Documentation: x-bees website widget configuration.

The additional information  you can find at the news blog

[XBS-1616] - kite: added possibility to set up integration with Google Calendar and allow external users to access agent’s calendar and book a meeting with an agent via Kite

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More information  you can find at the news blog

[XBS-1726] - web: added Analytics tab in x-bees, an advanced analytics tool which lets to monitor any data you need in a highly customizable manner

Documentation: x-bees Analytics.

More information  you can find at the news blog

Improvements

[WMS-12588] - app: improved the logic so that x-bees conference app is used for conferences on iOS and Android:

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Web 1.0.15.243447 / iOS 1.0.15.77536 / Android 1.0.15.77536 Date: 29 Jun 2022

Improvements

[XBS-1328] - mobile: improved the logic so that if x-bees app is installed on iOS or Android and user clicks on x-bees link from email, calendar, etc., x-bees mobile app is opened and user is directed to the relevant x-bees tab, conversation or conference

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Web 1.0.13.219526 / iOS 1.0.13.71662 / Android 1.0.13.71662 Date: 25 May 2022

Improvements

[XBS-1482] - web+mobile: improved search functionality by adding possibility to search through all conversations using partial match search queries

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[WMS-13853] - crm: added automatic logging of activities from x-bees to HubSpot (inbound and outbound calls via PBX and conferences):
The additional information  you can find at the news blog.

Improvements

[XBS-1513] - web: improved the logic of x-bees Chrome extension so that when clicking on the x-bees link, an active x-bees tab is used instead of opening a new tab

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Documentation: x-bees Web User Guide.

The additional information  you can find at the news blog

Improvements

[WMS-13788] - crm: added support for different types of tasks in the Hubspot integration

Web 1.0.9.199882 / iOS 1.0.9.65417 / Android 1.0.9.65417 Date: 18 April 2022

Improvements

[XBS-1006] - crm: added automatic logging of activities to Salesforce (inbound and outbound calls via PBX)

Documentation: Salesforce Integration.

The additional information  you can find at the news blog

[XBS-1405] - web: added possibility to generate Kite website widgets

Documentation: x-bees website widget configuration.

The additional information  you can find at the news blog

[WMS-13756] - web: added possibility to log events if the Contact has no owner in HubSpot integration, by assigning the Contact to a default owner (the integration’s admin)

Documentation: HubSpot Integration.

The additional information  you can find at the news blog

Web 1.0.7.186577 / iOS 1.0.7.61211 / Android 1.0.7.61211 Date: 21 March 2022

Improvements

[WMS-12970] - wizy: updated design of the Conference and some functionality which includes:

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Documentation: HubSpot Integration with x-bees.

Improvements

[WMS-13062] - x-bees: released x-bees Chrome extension

• link to access the extension: https://chrome.google.com/webstore/detail/x-bees/olejekejjhgimnlliplaiodgmbpcflhi
• in case you installed the extension manually, you need to remove it and reinstall it from the store to avoid issues with further auto-updates

The additional information  you can find at the news blog

[XBS-1404] - kite: improved email signature creation

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Documentation: x-bees Web User Guide, x-bees Mobile User Guide.

The additional information  you can find at the news blog

[XBS-1404] - kite: added possibility to create email signature

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Documentation: x-bees Web User Guide.

The additional information  you can find at the news blog

Web 1.0.4.177280 / iOS 1.0.4.58480 / Android 1.0.4.58480 Date: 28 February 2022

Improvements

[XBS-90] - web+mobile: status expiration and custom status message set in Collaboration are now displayed in x-bees

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