Update repository: rel60beta In case of automatic upgrade, make sure to specify the current repository. Link for sharing: https://wildix.atlassian.net/wiki/x/pgbOA |
Requirements:
|
API admin user authentication: It is recommended to use PHP HTTP client library for S2S authentication: https://github.com/Wildix/s2s-client-php API documentation: https://<pbx_host>/api/v1/doc/#section/Authentication |
In case of Hybrid W-AIR networks that contain both previous versions of W-AIR bases and W-AIR Sync Plus bases, upgrade of such W-AIR networks is be limited to W-AIR firmware v 530 (the last release for W-AIR r1) |
Note: Starting from WMS Beta 6.01.20220708.5, automatic upgrades are performed from the repository used for manual upgrade. Weekly automatic upgrade is enabled by default. |
[WMS-19927] - sys: fixed an issue with SIP Proxy which could lead to impossibility of making a call
[WMS-19933] - col: fixed an issue in which after Collaboration redesign it wasn’t possible on the Voicemail tab to call a user, who left a voicemail
[WMS-19976] - wms: fixed an issue in which Diagnostics Hub stopped working with an error “allowed only one instance”
Additional Wildix package: wildix-cw_6.06.20240426.1
[WMS-20020] - sys: fixed missed call recording icon in call history and CDR-View
[WMS-19985] - wms: removed some incorrect options in user's language selector in WMS
[WMS-18870] - ca: added the Cost column to CDR-View 2.0 report, which displays cost for external calls
[WMS-19253] - wms: added statistics of CDS space usage in WMS
How-to:
Go to WMS -> PBX -> Call and chat history -> CDS tab
The tab displays the total number of space used and a bar graph visualises the space distribution between backups, recordings, voicemail and free space.
Note: The statistics is available for root admin only.
[WMS-19271] - col: added support of the Arabic language in Collaboration Note: The mobile app remains in English.
[WMS-19357] - sys: changed the service used for sending push notifications from push.wildix.com to notifications.wildix.com
[WMS-19669] - wms: added Autotrace feature to WMS, which simplifies the process of log/ data collection
How-to:
See documentation for more information: Autotrace 3.0: Features & Utilities
[WMS-19621] - sys: fixed an issue in which PBX sent the same email multiple times in some cases
[WMS-19108] - col: performed redesign of Collaboration header, which includes the following changes:
Documentation will be updated soon.
[WMS-19008] - wda: fixed an issue in which tags were not displayed correctly in Cloud Analytics (CDR-View 2.0) in some cases
[WMS-19359] - wms: fixed an issue in which tags were missing in Collaboration in case of a call back call
[WMS-19472] - col: fixed an issue in which user couldn’t leave a call group if they previously dynamically joined it via Contact Center Function key on a WP phone
[WMS-19695] - wms: fixed an issue of Internal server error when using some API endpoints
Additional Wildix package: sipproxy_5.5.3-6.06.20240329.1
[WMS-19625] - wms: fixed an issue in which W-AIR device didn’t ring in case of using two devices, Collaboration and W-AIR device, and if only G729 codec was used for the incoming call
[WMS-18622] - wda: improved the logic of Ring and Wait Time metrics in Cloud Analytics (CDR-View 2.0) to provide more accurate data
Ring time reflects the time when an agent is being called. In case of a call group, if at least 1 available agent is called, it is considered ring time. If there are no available members in the call group, it is considered wait time. Wait time consists of time spent in IVR, listening to announcements, in queue while no agents are available, and time when the call was put on hold.
[WMS-19311] - wms: fixed an error which sometimes occurred when trying to set time zone in WMS
[WMS-19513] - col: added possibility to use attendant console inside Collaboration, without opening a separate browser tab
How-to:
Go to Collaboration Settings -> Personal -> Web CRM -> enter the attendant console URL and save the settings.
The attendant console URL: https://pbx-domain/collaboration/attendant_console.html, where “pbx-domain” should be replaced with your PBX domain.
Once added to Web CRM, the attendant console gets available on the Web CRM tab in Collaboration.
Note:
[WMS-18259] - col: fixed an issue in which custom avatar set for a phonebook contact was not displayed in Collaboration
[WMS-19443] - wms: fixed an issue in which Zoho features (e.g. Click to dial and Call control) didn’t work for some users
[WMS-19484] - sys: fixed an issue in which contact sync from Office 365 stopped working due to token expiration and relogin to Office 365 account was required
Note: In case Office 365 sync stopped working and relogin wasn’t performed before the WMS update, you need to relogin to Office 365 account after the upgrade.
[WMS-19064] - wms: added support for Zoho Bigin integration with Wildix PBX
Documentation: Zoho Bigin integration with Wildix PBX
[WMS-18253] - x-hop: added possibility to edit x-hoppers theft alerts (remove camera ID, IP address and group ID, as well as add a message header) which are sent in case of x-hoppers integration with Veesion, when suspicious behaviour is detected in a store
How-to:
Add following parameters to the /rw2/etc/pbx/x-hoppers.json file:
a) To remove camera IP, camera ID and group ID:
By default, the values are false and camera IP, ID and group ID are displayed in the theft alert.
b) To add message header:
Documentation will be updated soon: x-hoppers integration with Veesion
[WMS-19326] - ca: fixed an issue in which tags set via Collaboration during a call were not displayed in CDR-View 2.0
[WMS-19486] - sys: fixed an issue in which user status on BLF Colleague key on WP phone was displayed as green (Available) instead of blue (Reachable by phone) for users not connected to Collaboration but having an active device
Improvement
[WP-296] - dev: added possibility to enable SNMP monitoring on WelcomeConsole, WorkForce and WP480R3 via a custom provisioning parameter
How-to:
For additional information, consult the documentation: Provisioning Custom Settings.
New Firmwares: WelcomeConsole v. 68.145.2.79, WorkForce v. 65.145.6.53, WP480GR3 v. 63.145.10.44
[WP-295] - dev: fixed an issue with volume settings not being saved for subsequent calls on WorkForce with connected MonoLED/DuoLED BT Headset
[WMS-19430] - wms: fixed an issue where an incorrect notification indicating the availability of firmware updates was displayed for Hybrid W-AIR Networks
Improvement
[WMS-19361] - x-hop: added possibility for x-hoppers user to mute the broadcast
How-to:
[WMS-17104] - col: fixed an issue in which there was no audio during the first call after PC restart in some rare cases
[WMS-18926] - sys: fixed an issue of PBX Engine crash in some cases
[WMS-19076] - int: fixed an issue, in which after ending a call in Zoho integration, “Dialed number is busy” notification was displayed
[WMS-19131] - sys: fixed a rare issue where the mechanism designed to prevent infinite call forwarding loops was not functioning correctly
[WMS-19222] - col: fixed an issue in which unread message counter appeared and shortly disappeared when the Chat tab in Collaboration was not active and user received a new message after upgrade to WMS Beta 6.06
[WMS-19415] - sys: fixed an issue in which opening a new voicemail or missed call notification removed another entry in the voicemail list in some cases when voicemail box contained a big number of messages
[WMS-19507] - wms: fixed an issue in which incorrect icons (headset instead of a handset) were displayed for W-AIR devices in WMS -> Users page
[WMS-19038] - sys: fixed an issue in which user status was displayed as unavailable in x-caracal, which didn’t correspond to their actual status in Collaboration
[WMS-19084] - x-ca: fixed an issue in which x-caracal report displayed agents that didn’t belong to the selected queue when “All” agents filter was applied
[WMS-19310] - col: fixed an issue in which user cannot answer a call from Collaboration if multiple devices are used and call timeout is greater than 60s
[WMS-19461] - col: fixed an issue in which after logout from Collaboration user status didn’t change to Away in some cases if Web Push was enabled
[WMS-19483] - wms: improved the logic of Company Data Storage to avoid an issue of potential data loss which could occur in some rare cases during initial feature activation
[WMS-18861] - сol: fixed an issue in which there was no video in an outgoing call from Collaboration to 2N Intercom doorphone, with 2N Intercom firmware 2.30.2.39.7 or higher
[WMS-19186] - sys: fixed an issue in which the first member in dynamic Call group could not see missed calls in History if Call Group notifications manager was not configured
[WMS-19189] - sys: fixed a rare issue in which there was no audio during a call
[WMS-19250] - sys: fixed an issue in which Away user status, which was manually set during wrap up time, returned to Available after wrap up time expired
[WMS-19424] - col: fixed an issue in which it wasn’t possible to answer an incoming call in Collaboration in case of G729 codec and starting from Google Chrome version 122
[WMS-18869] - wms: added the display of battery level of W-AIR handsets and headsets, as well as W-AIR devices firmware version on the WMS -> Devices -> W-AIR Devices page
[WMS-18729] - wms: updated user import from Office365 by adding possibility to enable user match via both extension and email
How-to:
[WMS-18081] - wms: fixed an issue in which it wasn’t possible to copy data from the Devices table in WMS if the PBX was accessed via http Also, added possibility to view device password by clicking on the eye icon in the Password column.
[WMS-19221] - dev: fixed an issue in which CFN label wasn’t displayed on WorkForce display in case of configuring external calls forwarding via the WorkForce menu
[WMS-19245] - dev: fixed an issue in which an icon for a recorded call file was missing in CDR-View, in case Record call application with option “b” was set in Dialplan and Predictive Dialer was used
[WMS-19246] - col: fixed an issue in which Web device was unavailable in Collaboration in some cases
[WMS-19252] - dev: new W-AIR firmware v 0730b0001 which includes the following fixes and improvements:
Important:
To see the difference between old and new repeaters, check out this document:How to Identify Obsolete Wildix Repeaters
[WMS-19298] - wms: fixed an issue in which contact blacklisting didn’t work properly if there was CLASSOUND license on the PBX
[WMS-19313] - col: fixed an issue in which messages in a group chat were not visible after refreshing the page
Wildix package: wildix-data-engine 6.06.20240221.1
[WMS-19370] - sys: fixed an issue with the Transcription feature for US region
[WMS-19148] - col: added the ability to view user presence status while performing search in Collaboration
Wildix packages: wildix-provision_6.06.20240214.1 wildix-lua-base_6.06.20240214.1 wildix-dialplan_6.06.20240214.
[WMS-19293] - wms: reverted changes in the ticketWMS-18943, to avoid an issue in which it was impossible to make outgoing calls/ receive inbound calls after upgrade, if there was CLASSOUND license
[WMS-18886] - col: made improvements to the Two-way SMS feature:
[WMS-19247] - wms: updated the behaviour of Wizywebinar button in Collaboration so that Wizywebinar opens in a new window, to avoid an issue when Wizywebinar required authorization after trying to open it
[WMS-18579] - x-hop: added possibility to enhance the feature of user authorisation via speech-to-text by enabling verification of users by voice
For instructions on how to enable the feature, see the following documentation: x-hoppers Admin Guide(find the section “Enable user verification by voice”)
[WMS-18304] - col: fixed an issue of incorrect display of unread messages after relogin to Collaboration
[WMS-19020] - wms: updated the default DND settings of a newly added user, so that “Reject all calls” option is disabled and “Call Forward All” to Voicemail is enabled
[WMS-19053] - sys: made improvements to the API endpoint api/v1/Dialplan/CallGroups/<id>/stat, so that it displays real time statistics (disabled 10 second cache)
[WMS-18008] - android: fixed a rare issue in which a call that was hung up in Collaboration mobile app on Android, was still running on the PBX side
[WMS-18433] - sys: fixed an issue in which it was impossible to send SMS from Client PBX in WMS Network
[WMS-18686] - dev: fixed an occasional issue with some carriers in which there was no audio after around 15 min of an active call
[WMS-18882] - wms: fixed an issue in which it was impossible to call using Dialplan app “Trunk group” if the trunk name contained a space
[WMS-18913] - wms: fixed an issue in which it was impossible to create a sound record file in WMS -> Sounds -> Record, if the file name contained an underscore
[WMS-18919] - col: fixed an issue in which Post-It note sent to another user was displayed on the sender side if the sender had a second Collaboration tab (in Call control only mode) opened
[WMS-18922] - dev: added possibility to configure FXS to recognize pulse dialing to avoid an issue when phones using pulse dialing only could not make calls
How-to:
Add the following parameter to the /rw2/etc/provision.conf file, indicating the MAC address of the necessary FXS devices and minimum and maximum flash hook time:
Example: UseFlashHookTime={"9C750430060a": {"min": 150,"max": 400},"9C71153200DC": {"min": 300,"max": 500}}
[WMS-18943] - wms: fixed an issue in which contact blacklisting didn’t work properly in some rare cases if there was CLASSOUND license on the PBX
[WMS-18988] - sys: fixed an issue in which SMS delivery confirmation was not sent if multiple DaySaver gateways were configured to send SMS
[WMS-19058] - wms: fixed an issue in which subject of the email message about missed calls was not translated (e.g. email body was in Italian, and the subject was in English)
[WMS-19060] - dev: made some improvements for provisioning of WP R5 phones
Additional package: wildix-dialplan_6.05.20240207.1 wildix-lua-base_6.05.20240207.1 wildix-provision_6.05.20240207.1
[WMS-19228] - sys: fixed an issue in which it was impossible to provision some WP phones due to MAC addresses not in range
[WMS-18578] - col: fixed an issue in which agent became unavailable after hanging up a call with Sennheiser IMPACT 5000 series headset
[WMS-18994] - sys: improved the logic of clearing voicemail box of a hotel room upon check in/ out, to ensure custom statuses are also removed after checkout
[WMS-18990] - sys: fixed a rare issue in which there was no audio during a call after upgrade to WMS Beta 6.05.20240108
[WMS-19091] - sys: fixed an issue of high load on PBX with a big amount of call recordings after upgrade
[WMS-18658] - x-hop: added possibility to enable the logic of assigning x-hoppers headsets to users via speech-to-text, by taking the headset from the charger and pronouncing the user name
Important: For the feature to start working on the headsets, follow one of the following procedures:
[WMS-18814] - dev: increased the number of DECT handsets that can be connected to a single W-AIR Network to 500 handsets
[WMS-18609] - wms: fixed an issue in which Trunk function key in Collaboration and WMS incorrectly displayed ports of gateways with more than one trunk
Note: Also, updated names of the ports displayed in Trunk function key, so that they correspond to the names used on Trunks page in WMS
[WMS-18373] - col: added notification about CDR-View going end of life on December 31 2024 and prompting to use the new version, CDR-View 2.0, which is displayed when opening CDR-View or refreshing the page
[WMS-18545] - wms: added possibility to use SFTP for scheduled backups
How-to:
Note: Support for backups to FTP will be removed by January 01, 2025. Customers using FTP need to reconfigure the settings using SFTP by the mentioned date.
[WMS-18883] - sys: fixed an issue in which some unread voicemails were lost in case missed call notification was present in the same voicemail box
WelcomeConsole v. 68.145.2.78, WorkForce v. 65.145.6.51, Start v. 150.145.2.22
[WP-288] - dev: improved security on Workforce, WelcomeConsole, and Start phones by disabling TLS 1.0 and TLS 1.1 TLS 1.2 is enabled by default
New firmwares WorkForce v. 65.145.6.51, WelcomeConsole v. 68.145.2.77, WP480GR3 v. 63.145.10.42
[WP-291] - dev: added the display of extension and user name in SNMP responses on WorkForce, WelcomeConsole and WP480GR3 phones, in case of enabled SNMP on the devices
[WMS-18777] - wms: fixed an issue in which the header indicated in WMS-> System -> FAX/SMS server -> Standard SMS header was not added to SMS text message if mail2sms was used, after upgrade to WMS 6
[WMS-17874] - sys: fixed an issue when user presence status could not be changed due to a duplicate entry found for the same user in PBX engine
[WMS-18872] - wizy: fixed an issue when it was impossible to connect to a conference on Wizyconf Station due to the lack of an authorization session on PBX
[WMS-16922] - wda: added possibility to sync user presence status from Collaboration / x-bees to Microsoft Teams
Notes:
How-to:
Documentation: teams4Wildix - integration of Microsoft Teams with Wildix PBX - Documentation.
[WMS-17660] - sys: made updates to ensure more accurate and complete data in the MOS (the Mean Opinion Score) column in Cloud Analytics (CDR-View2.0)
[WMS-18396] - wms: added possibility to remove user avatar when deleting user data
How-to:
[WMS-18333] - sys: fixed an issue where the user status didn't change to offline after logging out from Collaboration connected in a remote desktop environment
[WMS-18566] - sys: fixed a rare issue in which a recording was sent to a wrong email in some cases after upgrade to WMS 6.03.20230630.3
[WMS-18597] - sys: fixed an issue when after opening a new voicemail or missed call notification, another entry on the voicemail list was removed in some cases
[WMS-18604] - wms: fixed an issue with attended transfer via call group, in which caller name was not updated after the transfer was completed
[WMS-18722] - col: fixed an issue in which after logging in to Collaboration with a different user and performing a call via Collaboration extension, the extension tried to perform the call from the previous user Limitations:
[WMS-18600] - wms: fixed an issue in which user preferences were ignored by a call transferred from Call group on another PBX in WMS Network (e.g. the call was not sent to the voicemail after the timeout was reached)
[WMS-18498] - col: fixed an issue in which Microsoft 365 Single Sign-On didn’t work if user tried to log into Collaboration inside MS Teams
[WMS-18076] - wms: added possibility to export and import timetables
How-to:
[WMS-18531] - wms: fixed an issue when incoming calls from a third party trunk, that were forwarded to CLASSOUND via Dialplan, failed if the trunk didn't normalize the dialled number
[WMS-18549] - col: made updates to ensure smooth work of Collaboration conferences when Google Chrome ends support of third-party cookies
[WMS-18348] - sys: fixed an issue when a call group agent received more than one call at a time even though call waiting was disabled
[WMS-18387] - wms: fixed an issue in which there was no record of a call in CDR database with MySQL as backend if the name of the caller/ callee contained a character like č
[WMS-18455] - sys: fixed an issue in which it was impossible to delete calls from Collaboration history in case of a PBX with MSSQL as backend
[WMS-18328] - sys: updated the logic so that Company data storage is activated by default for Cloud PBXs
For detailed information about Company Data Storage Procedure, please refer to the following documentation: https://wildix.atlassian.net/wiki/x/hQAMEw.
[WMS-18552] - col: in the view of Google Chrome upcoming plans to end support of third-party cookies, updated the logic to avoid issues with Collaboration authorization inside MS Team
[WMS-18403] - dev: fixed an issue with setting custom secure port on a remote Hardware / Virtual PBX with HTTP protocol used (parameter HTTPForceUse set to “yes”), which could lead to such issues as failure to download firmware on Wildix devices, access history and phonebooks
[WMS-18547] - int: fixed an issue in which Hold button didn’t work in Salesforce integration in case x-bees Web was selected as an active device
[WMS-18236] - wms: fixed an issue in which it was not possible to update a user by exporting CSV, editing the CSV file and importing the CSV again with the updated user data, after upgrade to WMS 6
[WMS-18357] - dev: moved all devices’ firmwares from PBX to CDN (content distribution network), which allows to free up space on the PBX
When the PBX gets a firmware, local cache is created. If there are multiple devices of the same model, the firmware is downloaded only once.
[WMS-18492] - x-ca: fixed an issue in which x-caracal interface was not displayed after initial x-caracal activation
[WMS-18282] - wms: fixed an issue in which changes of preferences for multiple users who were Call group members led to incorrect presence status in Call groups
[WMS-18225] - wms: added a new API endpoint that provides possibility to download recordings in case of using Cloud storage
Note:
API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/
[WMS-18237] - wms: made improvements to the WMS -> PBX -> Integrations section by renaming the tab Calendars / x-bees into Cloud integrations
[WMS-17127] - sys: fixed an issue of high CPU usage by tproxyd service in some cases
[WMS-18015] - wms: added a new parameter that allows to avoid an issue in which there was no media after answering a call on some latest iOS versions, in case the phone was locked and it was an API call by an external CRM, or a call from Collaboration with Any selected as a device
How-to:
[WMS-18039] - wms: fixed an issue in which Bellcore SFK Caller ID type was not saved correctly in FXO settings in WMS (Caller ID type is available for FXO gateways pre 2020)
[WMS-18327] - dev: fixed an issue in which some old WP phones could not download custom ring tone and caller image in some cases if custom secure port was configured on the Hardware/ Virtual PBX, after upgrade to WMS 6.04.20231020.1
WorkForce firmware v. 65.145.6.48
[WP-289] - dev: fixed a low volume issue on MonoLED/ DuoLED-BT headsets connected to WorkForce, in which volume settings were not saved after upgrade to WMS 6.04.20231012.1
[WMS-18210] - wms: fixed an issue in which settings for user import from Zoho were lost after closing the Import window
Additional package: wildix-provision 6.04.20231102.1 wildix-lua-base 6.04.20231102.1 wildix-dialplan 6.04.20231102.1 wildix-data-engine 6.04.20231102.1
[WMS-17995] - col: fixed an issue in which PDF file of the sent fax was missing in call history after upgrade to WMS 6.03.20230828.1
Additional package: wildix-cw 6.04.20231030.1
[WMS-18292] - sys: fixed an issue when calls were not delivered to agents due to PBX engine thinking there was another call (reverted the fix of the ticket [WMS-17499] - sys: second call offered to user in use with call waiting disabled)
[WMS-18093] - sys: fixed an issue in which Oracle PMS integration sent incorrect billing information when making an outgoing call, after upgrade from WMS v. 4.04 to 5.04
[WMS-18274] - col: improved the logic so that Noise suppression is disabled by default in Collaboration
To enable:
Or, if you want to enable Noise suppression on the PBX level for all users, edit the following parameter in the /rw2/etc/env.custom.ini file:
COLLABORATION_NOISE_SUPPRESSION=true
Note: The settings are applied to all PBX users except for those, who enabled/ disabled Noise suppression in Collaboration settings.
[WMS-18083] - sys: fixed an issue in which dynamic call group members were lost after applying backup
[WMS-18148] - sys: fixed an issue in which voicemails and recordings were not deleted as configured in WMS -> PBX -> Call and chat history, after upgrade to WMS 6.03.20230911.4
[WMS-18161] - wms: fixed an issue in which scheduled backup email was sent without an attachment after upgrade to WMS Beta 6.04.20231004.1
[WMS-18199] - wms: fixed an issue in which there was no call recording attached in email notification if the selected call recording format was mp3, after upgrade to WMS Beta 6.04.20231004.1
Additional package: ejabberd_20.03-6.04.20231012.1
[WMS-18082] - sys: fixed an issue in which new users added to a Call group were not paused when user status was Away/ Do not disturb, until Contact Center settings were changed
[WP-189] - dev: added possibility to disable Web GUI on WorkForce and WelcomeConsole phones after provisioning
How-to:
By default, Web GUI is enabled.
New firmware: WorkForce firmware v. 65.145.6.43, WelcomeConsole firmware v. 68.145.2.72
[WP-207] - dev: added a new option “Speaker & Headset" in WorkForce Audio settings -> Headset Ring Mode New WorkForce firmware v. 65.145.6.43
[WMS-17717] - wms: fixed an issue in which incorrect WMS version was displayed when performing manual upgrade from WMS 5 to WMS 6
[WMS-18105] - wms: fixed an issue in which it was impossible to switch to the next page in WMS -> PBX -> Integrations -> Applications, when the list of added applications contained more items that were displayed
[WMS-18211] - sys: fixed an issue of PBX engine crash in some rare cases
[WP-262] - dev: fixed an issue of a distorted audio during a call with an agent using WelcomeConsole and EPOS Sennheiser headset with the latest firmware
[WP-269] - dev: fixed an issue in which on some EPOS Sennheiser headsets connected to WorkForce and WelcomeConsole it was impossible to change volume during a call
[WMS-18046] - sys: fixed an issue when dialling by name in DTMF mode, it took too long before the user’s input was accepted, after upgrade to WMS Beta 6.04.20230913.1 The default interdigit timeout is 3 seconds.
If needed, interdigit timeout can be configured in WMS -> Dialplan -> General settings -> Interdigit timeout (the max. value can be 10 seconds).
[WMS-18126] - wp: fixed an issue in which some old WP phones couldn’t download the Ring Tone and Caller image after upgrade to WMS Beta 6.04.20230920.1
[WMS-18177] - wms: fixed an issue when trying to create a sound using Text-to-Speech, it was impossible to listen to it, unless the file was renamed, due to different set of characters allowed for saving and playing audio The following characters are allowed now both for saving and for playing audio: 0-9, A-Z, a-z, -, _
[WMS-17350] - wms: added possibility for a Colleague to be present in multiple departments in Collaboration
How-to:
Notes:
[WMS-17946] - wms: added possibility to configure Autofill option for Call group calls via Dialplan
With Autofill enabled, calls to a Call group are distributed to available agents simultaneously.
When disabled, calls are delivered in a serial manner. By default, Autofill is enabled for all call group strategies except Call All 10/32.
How to disable/ enable Autofill:
Note: The setting is applied to calls that come via the Dialplan in which the setting is configured (not the whole queue).
[WMS-18104] - wms: fixed an issue in which User preferences -> Settings -> Phonebooks section displayed only 100 phonebooks
[WMS-17610] - col: added possibility to use Noise suppression in Collaboration
How-to:
Note: Noise suppression is enabled by default.
[WMS-17928] - wms: added possibility to enable location-based multi-factor authentication via WMS
How-to:
[WMS-17963] - col: fixed an issue in which user status for events synced from Microsoft Outlook 365 had wrong end time in Collaboration, if the event was planned for the whole day in Microsoft 365
[WMS-17651] - wms: added display of x-bees and x-hoppers licenses in WMS
Now, in case of x-bees or x-hoppers licenses on a PBX, the relevant licenses can be assigned to users in WMS.
Limitation: Users that have the following x-hoppers licenses, need to be assigned x-hoppers-SalesFloorHopper license in the WMS:
x-hoppers-SalesFloorHopper
x-hoppers-SalesFloorHopper + AI
Documentation:
Additional packages: wildix-provision_6.04.20230915.1, wildix-lua-base_6.04.20230915.1, wildix-dialplan_6.04.20230915.1
[WMS-17740] - sys: made some improvements to the Dial by name feature:
[WMS-17773] - sys: fixed an issue in which paging over SIP calls worked with a delay for paging groups with 8 or more users, after upgrade to WMS 6.03.20230712.2
[WMS-17780] - wms: fixed an issue of false Voicemail notifications after upgrade to WMS 6.03.20230712.2
[WMS-17830] - wms: fixed an issue with Office 365 Phonebook import, in which postal codes starting with 0 were cut after the import.
Also, there was an occasional issue when Province was displayed incorrectly, which could be avoided by specifying "stateHome | stateWork" instead of "regionHome | regionWork" in the Province field during the import.
[WMS-17864] - wms: fixed an issue in which email about unread messages in a Collaboration was not sent
[WMS-17819] - wms: improved MySQL logs rotation rules on Cloud PBX to prevent an issue of running out of free space on a PBX
[WMS-17692] - wms: fixed an issue in which it wasn’t possible to access Tools & Utilities -> Remote support settings in WMS on Hardware/ Virtual PBX after upgrade to WMS 6.03
[WMS-17658] - wms: fixed an issue when it wasn’t possible to edit user’s preferences in WMS if admin’s language was Dutch
[WMS-17766] - col: fixed an issue in which CDR-View report didn’t display external numbers in case the filter “From External Any To <some group>/ <user>” and grouping by number were applied, after upgrade to WMS 6.03
[WMS-17919] - wms: fixed an occasional no audio or one way audio issue during some incoming calls in Collaboration
[WMS-17808] - wms: improved x-bees invite links so that after clicking on the link, user email is automatically added during login and x-bees connects to the necessary PBX after login on web and mobile
[WMS-17626] - wms: fixed an issue in which fax delivery status report sent to email didn’t contain PDF file of the sent fax, after upgrade to WMS 6.03
[WMS-17499] - sys: fixed an issue in which call group agents received more than one call at a time even though call waiting was disabled
[WMS-17739] - wms: fixed an issue in which it wasn’t possible to save feature codes on a new PBX if the field Prefix was empty, after upgrade to WMS 6.03.20230712.2
[WMS-17802] - wms: fixed an issue in which Phonebooks tab in WMS displayed only first 100 phonebooks after upgrade to WMS 6.03
Additional packages: wildix-data-engine_6.04.20230807.1 wildix-provision_6.04.20230815.2 wildix-lua-base_6.04.20230815.2 wildix-dialplan_6.04.20230815.2 rtpengine_9.5.1-6.04.20230816.1 rtpengine-kernel-module_9.5.1-5.10.0-24-6.04.20230816.1 rtpengine_9.5.1-6.04.20230816.1 rtpengine-kernel-module_9.5.1-5.10.0-24-6.04.20230816.1 linux original packages
[WMS-17487] - wms: fixed an issue when CLASSOUND incoming calls that were forwarded to the trunk via Dialplan failed in some cases
[WMS-17760] - wms: added possibility to set Multicast method for Data sync setting in W-AIR Networks on a HW/ VM PBX via a custom provisioning parameter
Documentation: https://wildix.atlassian.net/wiki/x/XB3OAQ
[WMS-17679] - wms: fixed an issue with OAuth 2.0 access token request being not completed successfully after upgrade to WMS 6.03.20230712.2
[WMS-17628] - wms: added possibility to change the order of call group members via drag and drop in WMS 6
[WMS-17534] - sys: fixed an issue in which after setting up MySQL as CDR backend on PBX (via WMS -> PBX -> Call and chat history -> CDR MySQL), there was an error connecting PBX to remote MySQL and only CDR table was created in the database
[WMS-17621] - sys: fixed an issue in which smartd service was enabled for Cloud and Virtual PBX with WMS 6
[WMS-17646] - wms: fixed an issue in which pop-up notification in WMS was not visualized if admin used the Italian or Dutch language and PBXs in WMS network needed to be upgraded
[WMS-17661] - sys: added possibility to save Speech-to-Text recognition results to a file to cover cases when the data cannot be stored in RECOGNITION_RESULTS variable, if the data exceeds 4090 Bytes (e.g. if there are many questions or the answers are too detailed)
How-to:
Notes:
Documentation:https://wildix.atlassian.net/wiki/x/ahDOAQ
[WMS-17667] - sys: fixed an issue in which voice recognition failed when using Speech to Text Dialplan application
[WMS-17687] - wms: fixed an issue in which status was not updated for users on remote PBX in WMS Network with calendar integration enabled
[WMS-17726] - sys: fixed a rare issue of continuous restart of dnsmasq service if Firewall or provider dropped outgoing requests to root servers, after upgrade to WMS 6.02 or higher
New Firmwares: WelcomeConsole firmware v. 68.145.2.69 Start firmware v 150.145.2.19
[WP-270] - dev: fixed an issue in which it wasn’t possible to pick up a second incoming call with multi-function button on DuoLED-BT headset with firmware 0x59EE, if the headset was connected to WelcomeConsole
[WP-271] - dev: fixed an issue with calls being terminated on Start phones due to launched DHCP renewal process
[WMS-17515] - wms: added possibility to download files (call recordings, voicemails, faxes) via different types of authorization (e.g. OAuth2 token / Simple token) and via CORS domain whitelisting, which can be used to allow external integrations to access the files
How to get access:
a) Using token:
To download a file from the PBX, add the following part to the file URL: ?token={your token}
Note: To have the possibility to download recording by OAuth2 token, the token should be placed on the Authorisation header or GET parameter “token“.
b) Or, using domain whitelisting:
[WMS-16166] - sys: fixed an issue when after an attended transfer from an agent of one call group to the agent of another call group, the second agent status after the call was displayed incorrectly (available, even though timeout between the calls was configured)
[WMS-17516] - wms: fixed an issue of incorrect call distribution in call groups which could occur on highly loaded PBX
[WMS-17735] - wms: fixed an issue on WP phones after Hardware PBX upgrade to WMS 6.03, in which phonebooks, history and other WP phones functionality worked slower than on the previous versions
[WMS-15927] - wms: added possibility to configure Web CRM via WMS
How-to:
[WMS-17576] - sys: fixed an issue in which voicemails stopped being sent to email in some rare cases
[WMS-17693] - sys: added the possibility to override standard audio prompts in WMS -> Sounds menu
For more details and setup instructions, check the documentation WMS Settings Menu - Admin Guide
[WMS-17136] - sys: added the possibility to control Advanced settings on mobile applications (support starts from Wildix Collaboration on Android 5.13, iOS coming soon)
API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/
[WMS-17260] - wms: improved the logic so that entering email for user in WMS is not mandatory, to cover cases when account is created e.g. for Park Orbit/ Fax/ Room
[WMS-17349] - wms: added possibility for non-admin users to manage scheduled reports of the queues they have access to in x-caracal
Limitation:
[WMS-17581] - dev: improved W-AIR provisioning logic so that old W-AIR bases (Small Business, W-AIR Networks, Hybrid W-AIR Networks) get the 670b1 firmware, to avoid an issue of poor audio quality on W-AIR Basic2 handsets
[WMS-14277] - col: fixed an issue in which after muting the microphone and putting the call on hold, the microphone was not muted when the call was resumed
[WMS-16476] - x-ca: fixed an issue in which time in Scheduled reports (e.g. in fields Wait time / Ring time) was displayed in seconds only, instead of hh:mm:ss format
[WMS-17158] - sys: fixed an issue in which PBX engine couldn't reconnect to external MySQL database in some cases
[WMS-17275] - wms: fixed an issue in which after initiating a call in Zoho integration, the same call was created twice in Collaboration
[WMS-17345] - sys: fixed an issue in which ping command in WMS -> Terminal returned an error on WMS 6
[WMS-17416] - wms: fixed an issue in which ACL rule Can/Cannot View didn’t work correctly in WMS 6 and could cause an error when trying to edit a user
[WMS-17464] - sys: fixed an issue in which call group members added from a remote PBX in WMS Network didn’t get an external call if the call group strategy was Call All 32
[WMS-17465] - sys: fixed an issue in which migrate2cloud script used during the data migration process from Hardware/ Virtual PBX to Cloud PBX failed because of incorrect calculation of disk space usage
[WMS-17510] - sys: fixed an issue with an attended transfer in which there was no pop-up in Zoho about an incoming call on the side of the agent, whom the call had to be transferred
Additional packages: wildix-cw_6.03.20230720.1
[WMS-17598] - ios/android: fixed an issue in which Collaboration app on mobile was not ringing during an incoming call, if the call was made to a call group and the app was in a sleep state
Additional packages: wms-wildixair-firmwares_6.03.20230717.2
[WMS-17583] - fixed an issue when there was no possibility to update W-AIR headset firmware
[WMS-17519] - wms: fixed an issue in which CardDAV sync stopped working after update to WMS 6.03
[WMS-17537] - wms: fixed an issue in which it wasn’t possible to add more than 50 users to a call group via WMS interface after upgrade to WMS 6.03.20230707.1
Additional package: wildix-cw 6.03.20230709.1
[WMS-17536] - fixed an issue where calls were not being distributed to members of a call group after a certain period of time. (WMS-13025was reverted)
[WMS-17486] - col: fixed an issue in which it was not possible to select Web as an active device in Collaboration in case of teams4Wildix (Mode 2) integration, after WMS upgrade to 6.03.20230626.2
[WMS-17303] - col: released Cloud Analytics (CDR-View 2.0) feature in Collaboration Requirements:
Note:
Documentation: Cloud Analytics (CDR-View 2.0) in Collaboration
[WMS-17348] - wms: added ACL rule can/ cannot use x-caracal, which allows to control who has access to x-caracal By default, access to x-caracal is forbidden.
[WMS-15803] - sys: added possibility to send SMS from the call dialog in Collaboration Note:
[WMS-17126] - sys: improved the logic so that PBX debug data (captured traces) is automatically cleaned up after 1 month
[WMS-16972] - dev: new W-AIR firmware v670b1 which includes fixes of the following issues:
[WMS-17012] - sys: for improved security, updated the logic to avoid HTTP protocol for device provisioning Note:
Documentation: Provisioning Custom Settings
[WMS-17022] - sys: updated the voice prompt pronounced when user tried to access another user’s voicemail, removing the request to enter pound after the password, as the pound made it impossible to access the voicemail
[WMS-17266] - wms: fixed an issue in which there was an error message after clicking "Apply network settings" in WMS -> System -> Network on Hardware and Virtual PBXs with 3 or more ethernet interfaces after upgrade to WMS 6.02.20230510.1
[WMS-17281] - wms: fixed an issue on Hardware and Virtual PBXs in which it wasn’t possible to modify the default gateway in WMS -> System -> Network as the Edit and Delete buttons were grayed out, after upgrade to WMS 6.02.20230510.1
[WMS-17317] - sys: fixed an issue of incorrect display of offline status (blue icon instead of yellow one) in case of Microsoft Teams presence sync with Collaboration
[WMS-16805] - sys: for better security, added possibility to enable the functionality that requests user to confirm IP address when logging in to Collaboration or using basic authorization from a new IP address
[WMS-16961] - wms: made some fixes and UI/ UX improvements of the WMS interface which include:
[WMS-13025] - sys: fixed an issue in which call group agents received more than one call at a time even though call waiting was disabled
[WMS-17197] - wms: fixed an issue in which it was not possible to configure import from Windows Share and the settings section related to the scheduled import from CSV file was not displayed on Hardware and Virtual PBXs after upgrade to WMS 6.02.20230228.2
[WMS-17393] - wms: fixed an issue in which users got logged out from Collaboration after joining Wizyconf conference
[WMS-17223] - stt: improved speech recognition to avoid an issue in which call was made to a wrong user if there were several users with the same surname in French
[WMS-17353] - sys: improved Identities feature so that CLASSOUND flat fee is applied to the original caller instead of a single account assigned to DID
[WMS-17240] - wms: fixed an issue in which it wasn’t possible to use single sign-on via Microsoft Office 365 after Hardware / Virtual PBX upgrade from WMS 5 to WMS 6.02.20230511.1, if secure port was configured
New firmwares: WorkForce: v. 65.145.6.38, WelcomeConsole: v. 68.145.2.68, Start v. 150.145.2.17
[WP-265] - dev: added support for the Catalan language on Start, WorkForce and WelcomeConsole
[WMS-17327] - sys: fixed an issue in which user status was displayed as reachable by phone (blue circle) instead of offline if presence sync with Microsoft Teams was enabled
[WMS-17318] - wms: fixed an issue when it wasn’t possible to initialise a brand new pen drive (or formatted FAT32) to be used as a storage device on Hardware PBX with WMS 6
[WMS-11415] - sys: fixed some issues with user preferences in which: a) some preferences of a user were reset after modifying other preferences for multiple users; b) 2FA was disabled after admin edited the user’s preferences
[WMS-17221] - sys: fixed an occasional issue in which a call in x-bees ended if user started call recording after the call duration was more than 20-30 seconds
[WMS-17057] - x-hop: added possibility to transcribe content of x-hoppers conference and post it in x-bees conversation on behalf of the user who is speaking
How-to:
Note: If user talks for more than 60 seconds without a pause, the message is not transcribed.
Documentation: x-hoppers Admin Guide
Improvement
[WMS-17166] - sys: added system sounds in the Catalan language
Fixes
[WMS-17262] - wms: fixed an issue when DND / Away status and status message were lost after PBX reboot
[WMS-16447] - x-hoppers: added possibility to post Veesion alerts to x-bees conversation
Requirements: x-hoppers integration with Veesion.
Documentation: x-hoppers integration with Veesion
How-to:
When there is an alert from Veesion, the relevant message, containing alert type, date, time, camera IP, ID of the camera and group, as well as video attachment, is sent to x-bees conversation.
[WMS-17124] - wms: fixed a rare issue when Hardware PBX could not be upgraded from WMS 5 to WMS 6 because of lack of space
[WMS-15675] - sys: added new call group strategy “Priority”, in which agents are called by groups depending on their priority (from 1 to 5)
Call is sent to all available agents with priority 1 first. Then, in case the call is not answered, it is sent to agents with priority 2, and so on.
How-to:
Note:
[WMS-16970] - sys: removed the parameter “STRP security” from Dialplan application Set, as SRTP is enabled by default starting from WMS 5.03
[WMS-17185] - sys: added support of the Catalan language on WP phones for History, Phonebook, Features menus
[WMS-17236] - sys: added the possibility to increase x-hoppers volume in case of noisy environment.
How-to:
Documentation: x-hoppers Admin Guide
[WMS-11503] - col: fixed an issue of duplicated calls on the History tab in Collaboration and CDR-View, in case user had enabled mobility extension and the call was placed to mobility
[WMS-17026] - сol: fixed an issue when Collaboration, opened in “Call Сontrol only” mode, didn’t display Web among active devices
[WMS-17030] - wms: fixed an issue when it was impossible to rename sound files if their names contained upper case letters, after upgrade to WMS 6.02.20230328.2
[WMS-17033] - wms: fixed an issue in which custom voicemail greetings were deleted by the cleanup script when PBX disk space was low
[WMS-17134] - wms: fixed an issue during the test of SMTP client in WMS, in which a pop-up with an error message was displayed, though the email was actually sent, after upgrade to WMS 6.03.20230508.2
[WMS-17230] - wda: fixed an issue in which call was stuck on the Live dashboard if the caller exited the call group e.g. via Go to voicemail option
[WMS-16835] - wms: added API endpoints for managing Wizyconf videoconference
API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/
[WMS-16956] - x-ca: added the possibility to modify inactivity timer for x-caracal By default, after 10 minutes of inactivity, x-caracal page needs to be refreshed.
How to modify:
Add the following parameter to /var/www/x-caracal/.env file: INACTIVITY_TIMEOUT_MINUTES = 120
[WMS-16965] - wms: fixed an issue in which ACL rule “cannot set - Ring only active device” didn’t work and the option was still present in Collaboration settings
[WMS-17025] - wms: fixed a rare issue when Cloud PBX stuck during the upgrade to WMS 6
[WMS-16861] - wms: fixed an issue in which it wasn’t possible to delete a shared report in CDR-View
[WMS-17149] - sys: fixed a rare issue when XMPP server was unable to start after upgrade on big installations
[WMS-17141] - sys: improved SIP Proxy performance to avoid memory issues
[WMS-16863] - wms: fixed an issue in which the feature “"Notify unread chat messages by email" was not working and the email was not sent
[WMS-17075] - sys: fixed an issue when speech recognition didn’t work correctly after the question was repeated
[WMS-16851] - sys: fixed an issue of PBX engine crash in some rare cases
[WMS-16898] - sys: fixed an issue when W-AIR devices displayed incorrect time, which didn’t correspond to the timezone set (e.g. instead of Canada/ America, Italian timezone was used)
[WMS-16944] - wms: fixed an issue in which it wasn’t possible to upgrade Hardware PBX from WMS 5 to WMS 6 because of lack of space
[WMS-17010] - sys: fixed data migration issues from Hardware/ Virtual PBX to Cloud PBX, caused by ‘migrate2cloud’ script, which incorrectly calculated disk space usage
[WMS-13300] - sys: added possibility to use user’s language for voice prompts for incoming calls instead of the trunk’s language
How-to: Add the following variable in WMS -> Dialplan -> General Settings -> Set dialplan variables:
[WMS-15891] - wda: enabled events sending for Cloud Analytics; it is automatically activated if a PBX or whole WMS Network are running in the Cloud
Notes:
[WMS-15995] - wda: updated call recording logic by splitting recordings according to call flows, for better compatibility with Cloud Analytics
[WMS-16001] - sys: improved Timetable behaviour, allowing to set any day of week as the first one (in the "From" column in Timetable settings), to avoid an issue when setting e.g. Sunday as first day of week could lead to the Timetable being ignored
[WMS-16830] - wms: performance and stability improvements
[WMS-16844] - wms: updated the logic so that system backup is automatically created in the background when performing a manual update
Note: The backup is stored on the PBX and is available on the Tools and utilities -> Backup system page of the WMS
[WMS-16536] - wms: fixed some WMS interface issues in which:
[WMS-16768] - x-ca: fixed an issue in which call to a Call group, which was picked up using the Call group Function Key, was displayed as Abandoned in x-caracal
[WMS-16801] - wms: fixed an issue in which user, imported from Active Directory, was logged out from Collaboration after performing another import
[WMS-16874] - wms: fixed an issue in which admin ACL ‘Can access menu: Reboot/ Power Off’ didn’t work correctly if the ACL ‘Cannot access menu: All’ was set on WMS 6
[WMS-16895] - wms: fixed an issue in which user’s phonebooks on PBX didn’t sync with Office365 phonebooks
[WMS-16936] - wms: fixed an issue in which it was impossible to edit ACL group ‘Default’ after upgrade to WMS 6.02
[WMS-16949] - wms: fixed an issue in which it wasn’t possible to enable ‘Get access from DHCP server’ option for Network interfaces or set default gateway after upgrade to WMS 6.02.20230328.2
[WMS-17002] - wms: fixed an issue of false Voicemail notifications after upgrade to WMS 6.02
WelcomeConsole: v. 68.145.2.62
[WP-263] - dev: fixed an issue with LED of "Line" BLF key remaining active after a call was answered in speaker mode on WelcomeConsole
[WMS-15693] - wms: added possibility to copy user preferences from one user to another user/ group of users in WMS
How-to:
[WMS-16479] - wms: added Permissions viewer feature on the Groups tab in WMS -> Users, that displays all permissions of ACL groups in a table view
How-to:
Note:
[WMS-15837] - x-hop: added possibility to record in-store conversations for x-hoppers and listen them via CDR-View
How to enable:
Note:
Limitations:
Documentation: x-hoppers Admin Guide
[WMS-16011] - wms: for correct clean-up process, improved the logic of PSTN trunks deletion; now, the deletion is possible only from the Devices page; with removal of the device, the corresponding trunk is cleaned up automatically - for the correct clean-up of all the resources, PSTN trunks deletion flow was reworked. now it is only possible to delete from the device page, corresponding trunks will be cleaned up automatically.
[WMS-16248] - sys: improved the logic of search and sorting of users in WMS 6, to avoid performance issues in case of big LDAP (e.g. 40K users)
Note:
[WMS-16265] - sys: added support of Italian, German, French, Dutch, Spanish and American Spanish languages for Text-to-speech user status reporting feature
[WMS-16604] - wms: implemented neural TTS in Dialplan for better quality and more human-like speech
Note:
[WMS-16689] - wms: implemented neural TTS for Dialplan, by adding a new option, TTS Voice, to Dialplan application Set, which allows to choose TTS speaker
How-to:
[WMS-16727] - sys: optimised rtpengine performance to decrease resources usage on a PBX
[WMS-16735] - wms: made Email address a mandatory field when creating a user in WMS
Note:
[WMS-16826] - wms: added a new parameter “SSL Certificate check” in Fax/SMS Server settings in WMS, that allows to disable SSL certificate check, e.g. in cases when the mail server uses a self-signed certificate
How to disable:
[WMS-9882] - wms: made some fixes and improvements:
[WMS-11312] - col: fixed an issue in which the last colleague in the list on Edit Colleagues screen was duplicated
[WMS-14511] - col: fixed some screen sharing issues on WMS 6 in which:
[WMS-15831] - x-ca: fixed an issue in which user’s status was not updated in the Realtime report in x-caracal after it was changed in Collaboration
[WMS-16163] - wda: fixed an issue when hovering a mouse over a call group member who is having an incoming or outgoing call, a loader or blank space was displayed on a tooltip instead of the caller/ callee info
[WMS-16209] - sys: fixed an issue in which it was impossible to make a call from call history in case of an unanswered mobility call, as it had incorrect number normalization
[WMS-16374] - sys: updated core debian packages of the PBX to the latest version (including php of the web server, linux-kernel and other dependencies and libraries) for WMS 6
[WMS-16383] - x-ca: fixed an issue in which users belonging to a Call group with "Call All 32" strategy, didn’t have Collaboration custom status displayed in x-caracal
[WMS-16449] - wms: fixed an issue in which there was an error message on the PBX -> Call and chat history page in WMS, after upgrade of Hardware/ Virtual PBX, connected to MSSQL database, from WMS 5 to WMS 6
[WMS-16526] - col: fixed an issue in which user status in Collaboration was not reset after the end of an event created via Outlook with event status set to Free
[WMS-16546] - wms: fixed an issue of wrong translation of Status tab in CDR-View in the German language
[WMS-16578] - x-ca: fixed an issue in which some data in Agent Reports in x-caracal wasn’t deleted as configured in WMS -> PBX -> Call and chat history -> Settings
[WMS-16582] - wms: fixed an issue when there was no conference title in the invitation message if user, creating the conference, didn’t set the conference time
[WMS-16667] - classound: fixed an occasional issue in which sending SMS failed if sender name contained unsupported characters
[WMS-16684] - wms: fixed an issue with clearing SIP cache on remote PBX in WMS network which could lead to bad call quality after moving users from one PBX to another due to WP phones using wrong ptime values
[WMS-16685] - sys: fixed an issue of incorrect configuration on WP phones after the assigned user was deleted, which led to impossibility to register the phone to another user
[WMS-16715] - wms: fixed an issue when trying to use Callback option on Dialpad menu in Collaboration mobile app, an error was displayed even though the feature worked correctly
[WMS-16743] - x-hop: fixed an occasional issue in which x-hoppers headsets didn’t automatically rejoin the broadcast after a) having a call, b) going on hold, or c) going out of range
[WMS-16788] - wms: fixed a rare issue of ESPA Monitor switching protocol on old installation which could lead to such an issue as impossibility to generate calls
[WMS-16809] - sys: fixed a rare issue in which Call group notifications manager stopped creating new missed call files if old files were not deleted
[WMS-16839] - col: fixed an issue in which it was impossible to import Infusionsoft contacts after upgrade to WMS 6
New firmwares: WorkForce: v. 65.145.6.36, WelcomeConsole: v. 68.145.2.61, WP410r2 v. 50.145.6.176
[WP-249] - dev: added support of 802.1x authentication using TLS 1.2 on WorkForce phones
[WP-241] - dev: fixed an issue in which MonoLED-BT and DuoLED-BT headset didn’t ring on an incoming call when connected to WorkForce, with the headset firmware v. 0x59ED
[WP-253] - dev: fixed an issue in which MonoLED headset didn’t sync LED user status when connected to WorkForce or WelcomeConsole, with the headset firmware v. 0x59ED
[WP-261] - wp: fixed an issue in which WP410 r2 phone stuck in a continuous loop of receiving configuration from a PBX
[WMS-16907] - wms: fixed an issue in which it was not possible to use hyphen (“-”) in ACL Group name or edit the existing ACL Group unless the name with the hyphen was changed, which occurred after upgrade to WMS 6.02
[WMS-16924] - wms: fixed an issue when it wasn’t possible to import a Pricelist in WMS -> Trunks -> Pricelists, after upgrade to WMS 6.02
[WMS-16933] - wms: fixed an issue in which it was not possible to edit user preferences when accessing PBX via WMP after upgrade to WMS 6.02
[WMS-15759] - wms: added custom config parameter that allows to avoid an issue in which WP phones of Call group members continued to ring after the call was answered, which occurred in case of large amount call group member with "Colleague" BLF buttons configured
How-to:
When the parameter is enabled, sending PUBLISH messages is skipped.
[WMS-16788] - wms: fixed a rare issue of ESPA Monitor switching protocol on old installation which could lead to such an issue as impossibility to generate calls
[WMS-16824] - wms: fixed an issue in which some API commands (posting calls DTMF, getting calls recordings, getting calls tags) stopped working after upgrade to WMS 6.02
New W-AIR firmware version 0650b2001 for W-AIR LifeSaver, W-AIR Basic, W-AIR-100, W-AIR Basic2, W-AIR Med, W-AIR Office.
[WMS-16614] - dev: new W-AIR firmware v530b11 which includes fixes of the following issues:
[WMS-16769] - dev: new firmware for W-AIR handsets which includes fixes of the following issues:
[WMS-16713] - sys: fixed an issue when after some updates on the Zoho CRM side, users having Zoho PhoneBridge Integration with Wildix experienced data loss (call activity in Zoho CRM could not be created)
[WMS-16766] - wms: fixed an issue in which Phonebooks import settings were not saved correctly if user updated already existing import settings Note: Users affected by the issue (with incorrectly saved Phonebook import settings) need to delete and import Phonebook again.
[WMS-16651] - wms: fixed an issue in which it was not possible to deassign a W-AIR headset via Collaboration in case Prefix set in WMS -> Dialplan -> Feature codes was “*”, after upgrade to WMS 6.02.20230306.1
[WMS-16621] - wms: fixed an issue in which “403 Forbidden” error was displayed when opening a terminal on Hardware PBX after upgrade to WMS 6.02.20230306.1
[WMS-16647] - wms: fixed an issue in which error message was displayed when adding a new ACL group on Client PBX in WMS Network
[WMS-12675] - wms: fixed an issue in which SMS header configured in WMS -> System -> FAX/SMS server -> field “Standard SMS header” was not applied
[WMS-16411] - x-ca: fixed an issue in which reports exported from x-caracal didn’t include the row of totals
[WMS-16439] - sys: fixed an issue in which after changing SIP password of a user, the WP phone registered to the user was not synced
[WMS-16549] - wms: fixed an issue in which autoupgrade didn’t work after upgrade to WMS Beta 6.02.20230228.2
WelcomeConsole firmware v.68.145.2.60
[WP-246] - dev: fixed an issue in which WelcomeConsole remained in ringing state after performing call forwarding
[WMS-15692] - wms: made some improvements on the Dialplan page:
[WMS-16165] - wms: added possibility to prioritize calls to a user belonging to different call groups by the longest waiting time
How-to:
[WMS-16297] - wms: extended functionality of API endpoint /api/v1/iOS/Config/ by adding a new feature, that allows to configure which numbers dialled via mobile Collaboration app should be automatically forwarded to native dialler
How-to:
Where xxx, yyy are the extensions/ numbers, calls to which are automatically forwarded to the native dialler. By default, the field is empty.
Notes:
[WMS-15149] - wms: made UI/ UX improvements and updated design of WMS interface:
[WMS-15568] - sys: fixed an issue in which calls to some Spanish numbers were detected with incorrect Call class and displayed with incorrect Country and Call class in CDR-View
[WMS-16171] - sys: made improvements to the welcome message which is sent to a mobile user, by adding PBX domain to the download app link, so that the PBX domain is inserted automatically during login
[WMS-10884] - wms: improved accuracy of data grouped by User / Group / Number in CDR-View and fixed issues in which 1) calls from mobility were displayed as external; 2) grouping by user/ group provided misleading data if 2 PBX users participated in a call
[WMS-13556] - sys: fixed an occasional issue in which Contact center BLF on a phone didn’t work as expected
[WMS-14826] - sys: fixed an issue of TProxy memory leak in large WMS Network
[WMS-15999] - wms: fixed an occasional issue in which there was no audio during outgoing calls to external numbers
[WMS-16169] - wms: fixed an issue with API endpoint GET/PBX/CallHistory/ not providing correct search results to receive specific call records
[WMS-16183] - wms: fixed an issue, in which it was not possible to import users from Zoho in case the domain was other than zoho.com (e.g. zoho.eu, etc.)
[WMS-16188] - sys: fixed an issue of poor PBX performance in cases when there were too many call recordings at a time
[WMS-16189] - wms: fixed an issue in which SIP password was not automatically generated for admin user after changing Web password for the first time on a newly created PBX with WMS 6
[WMS-16191] - sys: fixed an issue, when in some rare cases PBX engine didn’t send an Originate command, which could result in emergency notification calls not being created
[WMS-16267] - wms: fixed an issue in which backspace character was added between emails or extensions in Custom/E-mail field in Fax to email application in Dialplan, in case an unsupported separator (e.g. “;”) was used
[WMS-16272] - wms: made some security improvements
[WMS-16284] - wms: fixed an issue in which dialling by name/ directory using DTMF input didn’t work in WMS 6
[WMS-16298] - wms: fixed an issue in which SMS containing some specific characters failed to be sent via CURL request with certain API endpoints
Note: The following characters are cut while sending SMS:
[WMS-16360] - dev: fixed an issue in which contact center settings were not saved on WP phones if there was an incoming call during the configuration
[WMS-16369] - sys: fixed an issue in which there was no music on hold for the first user in Conference call, if the user was added to the conference via attended transfer
[WMS-16390] - wms: fixed an issue in which it wasn’t possible to select W-AIR Basic2 as an active device in Collaboration
WelcomeConsole extension module firmware v.163.145.106.27
[WP-238] - dev: fixed an issue in which an incorrect icon for reachable by phone user status was displayed on WelcomeConsole extension module (phone icon instead of blue circle)
[WMS-16121] - sys: fixed an issue in which trunks_dns.conf file was cleared after every PBX reboot on WMS 6, resulting in the loss of custom DNS configuration
[WMS-15277] - wms: added an ACL rule “Change license type” that forbids / allows to change users’ license type in WMS
Note:
[WMS-14866] - wms: fixed an issue in which radio streaming music on hold (MOH) stopped working after some time
[WMS-15536] - sys: for USA and Canada, CLASSOUND license now includes Worldwide Phonebook (CNAM) lookup option which features number detection; Worldwide Phonebook (CNAM) is no longer available in the Premium License
[WMS-15754] - wms: fixed an issue in which Collaboration reloaded when OAuth2.0 authentication was performed in a different tab of the same browser (e.g. in case of a Web CRM connecting to PBX)
[WMS-15992] - wms: fixed an issue in which there was an error when creating an alarm clock via Hotel Manager in WMS 6
[WMS-16084] - wms: fixed an issue in which it was impossible to import a phonebook from Exchange Server after upgrade to WMS 6
[WMS-15519] - x-hoppers: fixed an issue in which call was shown as unanswered in CDR-View when the headset was connected to conference
[WMS-16148] - sys: fixed an issue in which an incoming external call failed when it was forwarded via CLASSOUND trunk
[WMS-16158] - wms: fixed an issue in which ACL rule ‘Can/Cannot call’ was ignored if the call was made from PBX with country code 1 to any Canadian number
[WMS-11110] - wms: fixed a security issue when an authorised unprivileged user could get admin level rights
[WMS-15322] - col: fixed an occasional issue in which there was a false notification about unread messages in Collaboration, which appeared after reloading the page or executing logout/login for two times
[WMS-15924] - col: fixed an issue in which it was not possible to add a note during an external call in Collaboration
[WMS-15930] - wms: fixed an issue in which body of the email notification about missed calls was in French and the subject of the email was in English
WelcomeConsole firmware v. 68.145.2.58 WorkForce firmware v. 65.145.6.34
[WP-9] - dev: fixed an issue in which WelcomeConsole extension module went to sleep after 30 seconds or 1 minute and it couldn’t be changed via Backlight settings; and the extension remained in sleep mode during calls
[WP-219] - dev: fixed an issue in which default ringtone was used instead of a custom one on WorkForce, if Call waiting was enabled and there were two calls at a time
[WMS-15592] - col: added possibility to create Wildix Conference via Outlook
How-to:
The support starts from WIService 3.12.
Current limitation:
[WMS-15241] - sys: fixed an issue in which presence status of some users was displayed incorrectly on BLF keys of other users’ devices
[WMS-16010] - wms: fixed an issue in which user data (e.g. voicemail records, faxes, avatar, etc.) wasn’t removed from Client PBX in WMS Network after deleting the user
[WMS-15960] - wms: added possibility to import custom fields and language when importing users from Google
How-to:
[WMS-16066] - dev: rolled back W-AIR firmware v. 0530b9 due to found issue in which W-AIR base stations randomly started to have huge network latency until rebooted, which resulted in such an issue as bad audio during calls W-AIR firmware v. 530b802
[WMS-15807] - x-hoppers: added possibility to set up integration with Veesion, which allows to detect theft in retail stores in real time
Documentation: x-hoppers integration with Veesion
[WMS-15812] - wim: added possibility to send a batch of user presences from calendar to PBX
API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/
[WMS-15342] - sys: fixed an issue in which call dropped in case of an attended transfer from a WP phone due to codecs mismatch
[WMS-15650] - col: fixed a rare issue in which user was logged out from Collaboration with notification that they were logged in on another device
[WMS-15771] - wms: fixed an issue in which it was not possible to check Port blocks on Hardware and Virtual PBXs after upgrade to WMS 6 (the refresh icon kept running for a long time without a result)
[WMS-15823] - wms: fixed an issue when an attempt to delete multiple trunks resulted in 504 Gateway Time-out error
[WMS-15854] - sys: fixed an issue when an extra “\” character was added before every special character and after every line in SMS sent via GSM gateway
[WMS-15881] - wms: fixed some issues with import of users and contacts from Active Directory on WMS 6, in which a) it was impossible to import users and contacts; b) only the first 200 records were processed
[WMS-15964] - wms: fixed an issue, in which import of phonebooks failed if phonebook contact had no name
[WMS-15986] - sys: fixed an issue with SSL certificates renewal
[WMS-15779] - wms: made some language improvements of API documentation
API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/
[WMS-15910] - sys: fixed a vulnerability issue with Server-side request forgery (SSRF) via the component ZohoClient.php in the WMS
[WMS-15766] - wms: fixed an issue with import of large price lists, in which an error about exceeding allowed memory size was displayed
[WMS-15847] - sys: fixed an issue in which PIN was not created for users in LDAP after upgrade to WMS v. 5.04.20221115.1, which led to such issues as impossibility to access Voicemail with existing password or login with feature code 99
[WMS-15733] - sys: improved the logic so that root partition is automatically increased on Hardware PBXs depending on the disk size
[WMS-15752] - sys: changed codec priority in SIP Trunk configurations, enforcing alaw, ulaw codecs to be used on top of g729, for improved audio quality
[WMS-15541] - sys: fixed an issue of PBX engine memory leaks with large uptime which occurred on Failover PBXs
[WMS-15744] - wms: improved the upgrade logic to fix an issue in which Hardware PBX could not upgrade from WMS 5 to WMS 6 because of lack of space
[WMS-15061] - sys: improved system security
[WMS-15530] - sys: fixed an issue in which license on Hardware/ Virtual PBX deactivated after its first activation or after changing license serial
[WMS-15570] - sys: fixed an issue in which active calls dropped during PBX sync process in load sharing scenario
[WP-232] - sys: fixed an issue in which German umlauts (e.g. ä, ö, ü) were not displayed correctly in contact names on WorkForce, after upgrade to v. 65.145.6.31
[WMS-15278] - wms: added additional fields (extensionAttribute1-15) to import of users from Office 365, that allow to sync Custom attributes
[WMS-15494] - col: added Catalan to the supported languages in Collaboration
How-to:
[WMS-15758] - wms: fixed an issue in which it was impossible to select a large number of tags in CDR-View, select/ deselect additional tags due to inability to scroll down items at the bottom of the browser window
[WMS-15769] - wms: fixed an issue in which Popup URL didn’t work correctly if it contained tags variable, after upgrade to WMS 6.01
[WMS-15794] - sys: fixed an issue of SIP proxy crash in some rare cases
WorkForce firmware v. 65.145.6.32, WelcomeConsole firmware v. 68.145.2.57, Start: v. 150.145.2.13
[WP-159] - dev: added “reachable by phone” user status (blue circle) to be displayed on WorkForce and WelcomeConsole
[WP-222] - dev: made some security improvements on WP phones
[WMS-15424] - sys: added possibility to enable secure connection for sending CDR data to external backend for MySQL
[WMS-14867] - sys: improved security of how web passwords are stored
Note: Web password is encrypted when:
[WMS-14296] - sys: fixed an issue in which it was impossible to delete call history in Collaboration if MSSQL database was used as CDR-backend on the PBX
[WMS-15670] - wms: fixed an issue in which an FXO trunk could not be added to a Trunk Group and Trunk Group could not be edited if it already included an FXO trunk
W-AIR v. 0530b9
[WMS-15573] - dev: released new firmware for W-AIR bases, handsets, and repeaters, which includes fixes of the following issues:
[WMS-15659] - wms: added a new API endpoint that allows to set presence for multiple users at once: PUT /api/v1/pbx/presence/ - lets to set status (dnd/away), status message, and till what time the status is set for the specified extensions
[WMS-15686] - sys: fixed an issue in which emails with 2FA code were not sent after PBX upgrade to WMS 6.01
[WMS-15710] - wms: fixed an issue in which SIP Proxy didn’t start after reboot, after upgrade to WMS 6.01
[WMS-14150] - dev: improved provisioning logic to handle upgrades of mixed W-AIR networks, which include both new (SyncPlus and Small Business R2) bases and bases that are end of life (W-AIR and Small Business R1)
[WMS-15545] - sys: added sound package with system sounds in Basque language The package is available in WMS -> Settings -> PBX -> Language and region -> Sounds packages
[WMS-15627] - sys: fixed an issue in which all PBXs in WMS network had the same version but it was indicated that some of them need to be upgraded
[WMS-11529] - x-ca: fixed an issue in which attended transfers were not included within answered calls in x-caracal reports
[WMS-15452] - sys: fixed an issue in which users received false notifications about the state of SIP Trunk registration
[WMS-15640] - wms: fixed an issue with presence sync between PBXs in WMS Network when using Microsoft 365 calendar integration
[WMS-15673] - wms: fixed an issue in which pop-up messages were not visualised in WMS if admin used French language and the WMS network was not aligned with licences on the PBX
[WMS-15700] - fixed an issue in which incoming call was displayed as a remote call from “Wildix GW” if user had an activated Mobility extension lookup feature
[WMS-12119] - wms: made some UI/UX improvements of the Groups page in WMS -> Users, which include:
Note: Also, the following API endpoints have been extended:
[WMS-14430] - sys: added support of Basque language on WP phones
[WMS-15517] - x-ca: to optimise system performance, improved the logic so that x-caracal tab in browser is paused after 10 minutes of inactivity
[WMS-15598] - sys: added a new provisioning parameter for x-hoppers headsets that allows controlling silent charging setting
Requirements:
How-to:
Add the following parameter with one of the values to the [wildixair] section of /rw2/etc/provision.conf file:
WairSilentcharging = on | off | deactivated
By default, silent charging is set to On.
[WMS-10916] - col: fixed an issue in which a sent post-it message which contained numbers was displayed with redundant HTML code
[WMS-13043] - wms: added possibility to sync presence status between PBXs in WMS Network
[WMS-14649] - col: fixed an issue in which it wasn’t possible to see incoming video stream from 2N intercom during an outgoing call, after upgrade to Chrome 103
[WMS-15266] - sys: fixed an issue in which auto upgrade of Hardware PBXs could not be started due to lack of space at /var/log/ directory
[WMS-15551] - x-ca: fixed an issue in which some agents were not displayed on Realtime report in x-caracal, if the agents had 4-digit extension starting with zero
WelcomeConsole v. 68.145.2.55
[WP-220] - dev: fixed an issue in which WelcomeConsole randomly froze with USB headset connected
Additional packages ejabberd 20.03-6.02.20221027.1 wildix-cw 6.02.20221027.1 x-caracal 6.02.20221027.1
[WMS-14797] - x-ca: added display of user presence status message in x-caracal Realtime and Agent reports
[WMS-15334] - wda: fixed an issue in which phone number was displayed instead of the lookup data (lead name) in case of an outgoing call to a CRM lead via GSM trunk
[WMS-15448] - col: fixed an issue in which user got fax delivery error when sending fax from Send fax window in Collaboration, though the fax was sent successfully
[WMS-15439] - sys: increased the maximum number of characters allowed to be send in SMS via Collaboration up to 670 symbols
[WMS-12048] - wms: added possibility to configure trusted IP list in WMS
How-to:
Notes:
[WMS-15170] - wms: added user presence status sync with Google Calendar
User presence status, status message (set according to an event's title) and duration automatically change if there is an event in Google calendar.
Requirements:
Activation:
To activate Google Calendar integration:
Go to WMS Settings -> PBX -> Integrations -> Calendars
Click Install and proceed with 2 steps:
perform Domain-wide delegation by inserting Client ID and Scopes on Google side
connect the Integration by inserting Administrator email which has access to Google Workspace and organization's Primary domain indicated in Google Workspace
Notes:
The sync works only for "Event" (users status changes to DND) and "Out of office" (user status changes to Away) types
An event should be confirmed. Otherwise, user status doesn't change
If an event is private, only user status changes, status message and duration are not set
After expiration, user status changes to Available
[WMS-14707] - x-hop: simplified the initial process of x-hoppers setup
Documentation: https://wildix.atlassian.net/wiki/x/QB-OAQ
WelcomeConsole v. 68.145.2.53, WorkForce v. 65.145.6.31, Start firmware v. 150.145.2.12
[WP-212] - dev: added support for Basque language on Start, WorkForce and WelcomeConsole
New W-AIR firmware v 650b2
Important: Starting from the current version, all further W-AIR firmwares will be released only for W-AIR Sync Plus and W-AIR Small Business R2 bases. |
[WMS-15276] - dev: retail mode is now automatically enabled on x-hoppers headsets if x-hoppers is activated on a PBX
The following settings are pre-configured:
Documentation: https://wildix.atlassian.net/wiki/x/QB-OAQ.
[WMS-12120] - wms: refactoring of PBXes page in WMS -> Users
[WMS-15252] - sys: fixed an issue in which incoming CLASSOUND calls immediately dropped due to codec mismatch
[WMS-15261] - x-ca: fixed an issue with x-caracal reports being unavailable for non-admin users
[WMS-14952] - sys: fixed an issue with switch status reverting to disabled after triggering switch function key in Collaboration, mobile apps and WP phones
[WMS-15041] - sys: fixed an issue in which a call, after being abruptly ended for some reason (e.g. electric supply off), was still displayed as active in CDR-View and PBX logs
[WMS-15146] - x-ca: fixed an issue with x-caracal being not translated into Spanish if user set American Spanish as an interface language via WMS/ Collaboration
[WMS-15265] - sys: fixed a rare issue with missing logs in wms.log file after PBX upgrade
[WMS-14292] - x-ca: improved the logic so that only one report can be generated at a time in x-caracal
Notes:
[WMS-14898] - wms: made some UI/UX improvements of the Users page in WMS
[WMS-15050] - sys: fixed an issue in which the list of temporary banned IP addresses in SIP blocks menu in WMS contained outdated data
[WMS-14542] - sys: added a new Dialplan application “Speech to text” that allows to create an automatic system that ask the caller some questions, recognizes the answers, and lets you save the recorded files
Check out documentation for instructions (Speech to Text section): https://wildix.atlassian.net/wiki/x/ahDOAQ.
[WMS-14690] - dev: enabled TLS 1.2 on W-PA devices by default
[WMS-11698] - sys: fixed an issue with Microsoft 365 calendar integration, in which wrong user status was displayed if there were two overlapping events (status switched to the second event even if the first one was not finished yet)
[WMS-14643] - wms: added support of OAuth2 authorization for Fax/SMS server
How-to:
Limitation:
Documentation will be updated soon.
[WMS-14974] - sys: fixed an issue in which calls placed via Peoplefone trunk dropped after 5-6 minutes
[WMS-15054] - sys: for improved security, closed Port 53 for public networks on Hardware / Virtual PBXs
[WMS-10889] - col: fixed an issue in which shared reports in CDR-View had incorrect tags (instead of the tags selected by user who initially created the report)
[WMS-12662] - wms: fixed some issues with API endpoints and made improvements in API documentation:
API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/
[WMS-15068] - wms: fixed an issue in which filters of the API endpoint CallHistory were ignored by the system and unfiltered data was returned
API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/
New Firmware
WorkForce firmware v. 65.145.6.30
[WP-211] - dev: fixed an issue in which WorkForce randomly rebooted in case DuoLED-BT headset was used
[WMS-12121] - wms: made some improvements on the Users page in WMS: - added possibility to remove user without deleting user data
How-to:
Select the option ”User (without deleting user data)” when choosing which data you want to delete
[WMS-14950] - col: fixed an issue when after selecting a colleague via the search field, with whom didn’t chat or call to before, the chat tab didn’t change and it took a very long time to open a chat with the selected user
Additional package: wildix-cw 6.01.20220913.1
[WMS-15085] - sys: fixed an issue of PBX engine crash in some rare cases
[WMS-14410] - wms: updated design of x-bees invitation email
[WMS-14655] - wms: improved the backup logic so that configuration of OAuth 2.0 applications is also restored in case of applying system backup
[WMS-14822] - wda: improved analytics logic so that calls that come through one PBX and get automatic answer by the system (e.g. IVR) on another PBX in WMS Network, with no agent’s reply, are not considered answered and the system message is not counted as talk time
[WMS-14489] - sys: fixed an issue in which new calls were not added to call history in Collaboration due an error on MySQL server
[WMS-14664] - x-ca: fixed an issue in which some x-caracal reports exported to PDF didn’t fit on the page and some columns were cut Note: In case a report includes more than 7 columns, landscape (horizontal) page orientation is automatically applied.
[WMS-15049] - x-ca: fixed an issue in which REST API returned empty data after WMS upgrade to v. 5.04.20220325.8
[WMS-11361] - col: fixed an issue in which it was impossible to export charts in CDR-View in French language
[WMS-12132] - wms: made some UI/ UX improvements on the Activation/ Licenses page in WMS:
[WMS-14657] - wms: fixed an issue in which DaySaver GSM trunk was displayed with wrong status information (“No Sim” for signal quality) in WMS -> Trunks tab Note: Status of signal quality for DaySaver is currently not supported
[WMS-14814] - wms: fixed an issue in which PBX engine crashed in some cases: during sending fax, or when entering some commands in terminal, e.g. "queue add member 007 to 4"
[WMS-14861] - dev: fixed an issue in which the latest W-PA model reacted to "Speed Dial" Function key only after pressing the button a second time
[WMS-14938] - wms: fixed an issue in which sorting of users on the Users tab in WMS didn’t work correctly after upgrade to WMS 6.01
[WMS-14869] - wms: updated the warning message which is displayed in case WMS Network configuration is not aligned with the order on the WMP, e. g. if WMS Network is enabled on a standalone PBX
[WMS-14873] - wms: fixed an issue in which some Dialplan applications (e.g. Call group) didn’t fit into the Dialplan edit window
[WMS-13740] - wms: made some UI and UX improvements of the Users page in WMS -> Users, which include:
[WMS-14300] - wms: fixed an issue when members of a Call group, which also included users from another PBX in WMS Network, had unanswered call records in Collaboration History even though the calls were answered by Call group members from another PBX
[WMS-14691] - wms: improved the upgrade logic by blocking upgrade to the next major WMS version in case of wrong WMS Network configuration, to avoid issues with calls
Notes:
W-AIR firmware v. 530b801
[WMS-14652] - dev: fixed an issue with W-AIR base stations in which attempts to start an outgoing call failed resulting in “insufficient resources” error message
New firmware for WorkForce v. 65.145.6.29, for WelcomeConsole v. 68.145.2.51
[WP-4] - dev: introduced a new BLF type Prefix, which allows to add a certain predefined value (indicated in BLF Prefix) to a dialled phone number / BLF on WorkForce and WelcomeConsole
How-to set up:
Notes:
[WMS-14485] - x-ca: fixed an issue in which Idle Time in Agent Availability report displayed negative values if chosen time range in filter included future date
[WMS-14669], [WMS-14689] - sys: fixed an issue of PBX engine crash in some rare cases
[WMS-14801] - sys: fixed an issue in which the ‘migrate2cloud’ script failed to execute
New firmware v. 27.19.10.20
[FXX-23] - dev: fixed an occasional issue in which after upgrade to v. 27.19.10.19, W02FXS r3 media gateways reset their configurations to the default ones and rolled back to the previous firmware version
[WMS-14612] - wms: fixed an issue in which BRI/ PRI trunks were not displayed on Trunks page in WMS after upgrade to WMS 5.04
[WMS-12489] - wms: added possibility to choose which user data (personal data, voicemails, etc.) has to be deleted
How-to:
The list of options you can choose from:
If you want to delete user and all their data, tick off the option “User with all data”
Notes:
API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/
[WMS-14219] - wms: added Feedback button in WMS and x-caracal which provides possibility to leave customer feedback
Additional packages: wildix-sslh 6.01.20220728.1 whoteld 6.01.20220728.1 wildix-cw 6.01.20220727.1
[WMS-14469] - sys: fixed an occasional issue, in which Hotel integration stopped working because WHotel daemon crashed and could not be restarted automatically
[WMS-9003] - wms: made some fixes and improvements on the Dialplan page in WMS:
[WMS-14457] - sys: fixed an issue in which calls routed through WMS network randomly dropped in some cases
[WMS-14519] - sys: fixed an issue in which x-caracal log files were not rotated
[WMS-14544] - wms: made some security improvements
[WMS-14602] - sys: fixed an issue of PBX engine restart because of a deadlock after executing the cli command 'sip show channels'
[WMS-14613] - sys: fixed an issue in which “Enable routing eth0” was deactivated after reboot on Hardware or Virtual PBX, after upgrade to WMS 5.04.20220506.5
[WMS-13627] - sys: added possibility to set up backend for storing chat and call history (CDR) on Cloud PBXs
How-to:
Documentation: WMS Settings Menu Guide.
[WMS-14464] - sys: fixed an issue in which licence renewal failed and WMS admin got the notification “An error occurred while updating the licence. For the correct work of all services, copy PBX key and reactivate the licence”
[WMS-12232] - sys: fixed some rare performance issues (e.g. web interface stuck on ‘Proceeding’ during phonebook import) on Hardware/ Virtual PBX, faced by users with some router models/ firewalls
[WMS-14017] - col: fixed an issue when user didn’t receive notification about unread group chat message and the message was marked as read, if user was on a different tab in Collaboration (other than Chat) or after login
[WMS-14079] - col: fixed an issue with Colleague Fn key functionality in Collaboration, in which there was no audio beep notification for an incoming call, though Audio notification option was enabled
[WMS-14135] - x-ca: fixed an issue when x-caracal reports sent in scheduled reports email via Run Now button didn’t contain all required information
[WMS-14490] - col: fixed an issue in which user status in Collaboration didn’t sync with Outlook after upgrade to WMS Beta 6.01.20220708.5
[WMS-12126] - wms: made improvements to the Upgrade page UI and the upgrade logic:
[WMS-13911] - col: fixed one-way audio issue in case of a call from Collaboration to a device that doesn’t support Opus codec, if there was an automatic answer (e.g. in case of Away status) before user answered the call
[WMS-14241] - wms: made some security improvements
[WMS-12641] - wms: updated design of FXO section on Trunks page in WMS and added new API endpoints for FXO trunks:
API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/
[WMS-14242] - sys: added an option to allow calls from users that have the same public IP address as a static trunk
How-to:
Add the following line to /etc/kamailio/cfg/host_specific_custom.cfg file:
Documentation: Custom config parameters List
[WMS-14388] - sys: improved audio quality for calls generated by PBX engine (e.g. callbacks) by decreasing priority of codec g729
[WMS-12208] - sys: fixed an issue in which the feature "Notify by email in case SIP trunk registration status is changed" didn’t work and PBX admin didn’t receive an email notification starting from WMS 5.03
[WMS-13514] - sys: made some updates to CardDAV sync on macOS:
Updated documentation: Sync of Contacts with iOS, Android, Vision, SuperVision, Mac OS X, Thunderbird
[WMS-13803] - wms: fixed an issue of a blank page when user with admin permissions was trying to make import of phonebooks in WMS
[WMS-14179] - sys: added possibility to customize the maximum number of voicemails per user
How-to:
[WMS-12097] sys: allowed using non-ASCII characters in SMS messages sent via Mail2SMS service
[WMS-12963] - sys: improved behaviour in case PBX admin changes user password via WMS (WEB or SIP password), so that all active sessions are dropped and user is automatically logged out
Note: in case of changing SIP password, automatic logout is applied for web Collaboration only
[WMS-14127] - sys: added delivery of Wildix packages to aptly.wildix.com for PBX upgrades in case of WMS-5.xx and WMS-6.xx
Documentation: Ports used by Wildix services
[WMS-14162] - dev: added possibility to modify sound volume (RX and TX gain levels) on FXS r3 media gateways via custom provisioning settings
How-to:
Documentation: Provisioning Custom Settings
[WMS-14217] - dev: enabled SDES-SRTP for W24FXS r3 by default
[WMS-14238] - wms: security improvements
[WMS-14268] - sys: added “Contact number” field in trunk settings which allows to set custom contact number in SIP trunk configuration
How-to:
By default, Contact number field is empty.
[WMS-11237] - col: fixed an issue in which email notification displayed incorrect content of unread message with “$” sign, removing digits after “$” sign and “$” itself
[WMS-12730] - wms: added a pop-up message notifying that using quotes (“”) is not allowed in WMS -> Dialplan -> Set application
[WMS-13945] - sys: fixed an occasional issue in which Call Group member was permanently put on pause, if the user was moved to another PBX in WMS Network
[WMS-14337] - wms: fixed an occasional issue when Call history didn’t work on WP phones if call history records contained non-UTF-8 characters
New firmware for W24FXS r3, W04FXS r3 v. 27.81.10.20, WelcomeConsole v. 68.145.2.45
[FXX-20] - dev: fixed an issue in which after upgrade to v. 27.81.10.19, FXS r3 devices (W24FXS r3, W04FXS r3) reset their configuration to the default one and their firmware returned to the previous version
[WP-184] - dev: fixed some issues emerging after hanging up a call from DuoLED-BT headset connected to WelcomeConsole: