Page Comparison

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Web 1.64.1.862884 / iOS 1.64.1.214206 / Android 1.64.1.214206 Date: 07.05.2024

Improvement

[WMS-19922] - wizy: made some UI/ UX improvements to the videoconference More actions section:

• Renamed the menu with dial-in numbers into “Dial-in & Wizyconf Station“
• Removed some options (View shortcuts, Noise suppression, and Performance settings) from More actions to make the menu more convenient to navigate and use

Documentation will be updated soon.

Fix

[XBS-4138] - web: fixed an issue in which call control buttons were missing in case of answering a call on a remote device from x-bees Web

Web 1.63.1.853294/ iOS 1.63.1.212221 / Android 1.63.1.212221 Date: 01.05.2024

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Documentation: x-bees Videoconference

Fix

[XBS-4125] - web: fixed an issue in which it was impossible to forward a message to the same conversation

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Hover the mouse over the Info panel border and drag it to the necessary position.

Fix

[XBS-4089] - web+mobile: fixed an issue in which it was impossible to create or update a Phonebook contact if the root domain in the email address contained more than 4 symbols

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x-bees Conference Date: 09.04.2024

Improvement

[WMS-19358] - wizy: introduced half-webinar mode to boost performance in case of conferences with a large number of participants 

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Documentation: Salesforce Integration with x-bees, HubSpot Integration with x-bees

Fix

[XBS-3962] - web: fixed an issue in which external contact name was displayed instead of a colleague’s name in user mentions, notifications and in conversation members list

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• Minor authorization improvements
• Minor UI/ UX fixes and improvements

Fix

[XBS-3310] - web+mobile: fixed an issue in which there was no unread message indicator in conversation in some cases (e.g. after sleep mode, after refreshing the page/ reopening the app on mobile, after login, etc.)

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x-bees Conference Date: 29.01.2024

Improvement

[WMS-18824] - wizy: enabled the feature of sending emails with conference summary and transcription to the PBX users participating in the conference, if Transcription was enabled

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x-bees Conference Date: 22.01.2024

Improvement

[WMS-18876] - wizy: updated the logic of the Transcription feature, so that the recording of the conference is started automatically if Transcription is enabled 

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x-bees Conference Date: 26.12.2023

Improvement

[WMS-18682] - wizy: for more flexibility and convenience, improved the logic of the Transcription feature by splitting the Transcription and Subtitles functionality and by adding possibility to enable/ disable Subtitles 

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Documentation: Salesforce Integration with x-bees

Fix

[XBS-3596] - mobile: fixed an issue in which conversation with an external user had a wrong title and conversation avatar in search results until it was opened

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The list of common conversations is sorted by the last message date and time. The list includes names of the group conversations and a snippet of the most recent message. Clicking on the conversation, the conversation opens.

Improvement

[XBS-3101] - mobile: added possibility for external users to schedule a meeting via x-bees mobile application

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x-bees Conference Web / iOS 1.0.34 / Android 1.0.18 Date: 04.12.2023

Improvement

[WMS-18310] - wizy: renamed the Subtitles feature into Transcription and made some improvements for better performance: 

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HubSpot integration for x-bees Date: 24.11.2023

Improvement

[WMS-17641] - wim: released a new version of HubSpot integration with x-bees (currently in Beta)

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Web 1.43.1.628932 / iOS 1.43.1.167737 / Android 1.43.1.167737 Date: 22.11.2023

Improvement

[XBS-3225] - web+mobile: improved search logic to ensure better search results and more flexibility (instead of looking for an exact match only, the system now provides more results that correspond to the search query)

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x-bees Analytics Date: 13.11.2023

Improvement

[WMS-18336] - wda: added possibility to save filter settings on the CDR-View 2.0 Liveboard, so that when opening the report the next time, the previously saved set of filters is applied. 

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x-bees Analytics Date: 26.10.2023

Improvement

• Added possibility to filter report data on CDR-View Liveboard by choosing the necessary filter value right on the report

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x-bees Conference Date: 17.10.2023

Improvement

[WMS-17831] - wizy: improved performance of the Subtitles feature, to ensure better speech-to-text transcription of what is being said during the conference

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Web 1.38.1.585899 / iOS 1.38.1.158501 / Android 1.38.1.158501 Date: 04.10.2023

Improvement

• Improved the display of Talk Time on the Data Grid report, so that the data is displayed in the format hh:mm:ss for more convenience.
  

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x-bees Conference Date: 27.09.2023

Improvement

Improved the logic of storing Camera, Mic, and Noise suppression preferences in x-bees conference:

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Web 1.37.1.579478 / iOS 1.37.1.157279 / Android 1.37.1.157279 Date: 27.09.2023

Fix

[XBS-3268] - web: fixed an issue, in which part of the conversation history was skipped when user scrolled through the conversation

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Web 1.36.1.569834 / iOS 1.36.1.155185 / Android 1.36.1.155185 Date: 13.09.2023

Improvement

[XBS-3255] - web: added possibility to paste number into the DTMF area

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x-bees Conference Date: 28.08.2023

Improvement

[WMS-17848] - wizy: improved the Remote control feature: added Remote control to More actions (three dots) menu. When you click on it, a separate dialog pops up with the list of participants and the search field where you can easily find the user you want to request remote control from. 

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[XBS-3125] - web+mobile: improved Colleagues tab: users are now listed in alphabetical order

Fix

[XBS-2922] - web: fixed an issue where digits in messages, links to conversations or phone numbers copied using the "Copy" button were displayed with extra unnecessary symbols if inserted in Gmail on macOS

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• You need to re-login after the update
• The support starts from WMS 6.03.20230712.2 or higher and WIService 3.15.1 or higher
• In case of entering the old URL, you are automatically redirected to the new one

Fix 

[WMS-17681] - wim: fixed an issue in which call from a contact was assigned to the user under whom the HubSpot integration was connected instead of a contact owner 

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x-bees conference Web / iOS 1.0.30 / Android 1.0.14 Date 24.07.2023

Fix

• Fixed some issues with the Subtitles feature and improved its performance
  Note: Subtitles are enabled in English by default in case there are external users in the conference.

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x-bees Web 1.30.1.523373 Date 19.07.2023

Improvement

[XBS-3104] - web: made UI/UX improvement to make it visually clear that user can drag and drop a call dialog, by adding the relevant icon at the left of the call dialog

Fix

[XBS-3006] - web: resolved an issue in which using Grammarly Chrome extension to correct typos in the conversation input led to duplicate text

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• To enable, proceed to Participants stats -> turn the toggle on next to Display emotions.
• When enabled, the expressions analysis is displayed on the Participants stats screen for users who have camera on. 
• The following expressions are available, with the corresponding colors: neutral (grey), happy (yellow), surprised (violet), sad (blue), fearful (light blue), angry (red), disgusted (green).

Important: Enabling the Display emotions option may increase CPU usage.

Documentation will be updated soon. 

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[XBS-3112] - web: fixed an issue when customized widget color wasn’t applied to x-bees website widget icon

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HubSpot Integration v 3.0.0 Date: 03.07.2023

Improvement

[WMS-16767] - int: added compatibility with HubSpot integration that allows making and receiving calls inside HubSpot

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Web 1.22.1.466199 / iOS 1.22.1.132431 / Android 1.22.1.132431 Date: 16.05.2023

Fix

[XBS-2890] - mobile: fixed an issue in which colleague name was replaced with a Lead name in a conversation after restart of the app

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• The updated logic is applied to standard and Out of office events. Task and Appointment slots don’t support the updates.
• Custom user presence and status are not restored after the end of the event. 
• Custom user presence and status are not restored after the end of the conference started manually.
• In case of changing response to the event invitation or deleting an event that is already in progress, the status is not updated.
• There may be some issues related to Google Calendar integration and Wizyconf, which should be fixed in future releases.  

[WMS-16237] - kite: added automatic logging of scheduled meetings to Salesforce/ HubSpot

Note:

• The feature works only for meetings created by guest users using Kite Meeting Scheduler.
• Scheduled meetings are automatically logged as activities in Salesforce/ HubSpot only if the contact already exists in the CRM records.
• To use this feature - the agent should be present in Salesforce/ HubSpot with the same email as in x-bees.
• The logged activity includes meeting details and description and is marked as open; due date is the meeting date.
• In case the meeting was rescheduled or cancelled, the changes are automatically synced to Salesforce/ HubSpot. If the meeting was rescheduled via Microsoft calendar, it is also synced to Salesforce/ HubSpot.
• Cancelled meetings are marked as closed.

[WMS-16629] - crm: improved the logging process for cases when the user who manually logged the activity is not in Salesforce, by adding comment whom the task was created by in the Task Information section

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Web Conference Date: 11.04.2023

Improvement

[WMS-16691] - wizy: added conference ID details and dial-in numbers to let users join from Wizyconf station or dial into the conference

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• When in conference, click the Participants icon -> Conference ID and Dial-in numbers
• Conference ID and Dial-in numbers are also accessible via More actions -> Invite people

Web 1.17.2.439395 Date: 07.04.2023

Fixes

[WMS-16753] - mobile: improved the logic so that user is suggested to open or download x-bees conference app when attempting to join or start the conference from mobile browser on iOS

• Note: In case user taps Open x-bees conference app, but doesn’t have the x-bees conference app installed, the user gets a system error message that the browser cannot open the page.
• Limitation: If a guest user attempts to start a conference in a new conversation from Kite widget (with no messages yet and no scheduled meetings), the conversation with the agent should be created first, so the user is directed to the conversation and needs to tap the start conference button again. 

Documentation: x-bees Mobile User Guide

x-bees conference iOS 1.0.23 / Android 1.0.8 Date: 03.04.2023

Fix

[WMS-16745] - wizy: fixed an issue with connection quality dropping for all participants if one of them joined a conference via x-bees App

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• Android -> https://play.google.com/store/apps/details?id=com.wizyconf.xbees&hl=en&gl=US
• iOS -> https://apps.apple.com/us/app/x-bees-conference-by-wildix/id1626889526

Web 1.17.1. / iOS 1.17.1.120512 / Android 1.17.1.120512 Date: 10.03.2023

New Features

[XBS-420] - mobile: added possibility to share items (e.g. images, files, text, URL) to x-bees on mobile

• Note: The maximum number of files that can be shared to x-bees at a time is 10

Documentation: x-bees Mobile User Guide.

[XBS-2394] - kite: added possibility to assign Kite conversations to a particular agent of a Service (Call group)

How-to:

• Service is determined automatically
• You can assign a conversation to yourself or any other agent. For that, click "Assign to me" or select an agent from "Assignee" drop-down list 
• After assigning the conversation for the first time, all other agents are removed

Notes: 

• You can assign conversations to agents of other Services. For that, select another group from "Service" drop-down list
• In one-on-one conversations, after assigning it to particular agents, those agents are added as group chat members
• You cannot assign conversations for dynamically added agents

Limitation:

• Impossible to assign a conversation to agents belonging to another PBX in WMS Network

Documentation: x-bees Meeting Scheduler.

Improvements

[XBS-2455] - web: restored possibility to add more participants to a SIP call and merge it into a conference

[WMS-16254] - wizy: added Switzerland and Spanish dial-in numbers to the description of conferences created in x-bees

Fixes

[XBS-2358] - web: fixed an issue in which a lead was displayed without CRM match in Conversation Info section in case the lead was also an x-bees user from another PBX (from another company)

[XBS-2698] - web+mobile: fixed an issue in which colleague was displayed with Lead name from CRM integration in some places (e.g. during quotation or message forwarding, in read by list, etc.), if there was a Lead with the same email as the colleague

[WMS-16558] - kite: fixed an issue with incorrect calculation of available Kite Meeting Scheduler slots caused by applying Daylight saving time

Web Conference Date: 07.03.2023

Improvement

[WMS-16467] - wizy: improved the process of storing recoding files, so that all recordings are stored for 6 months

x-bees conference iOS 1.0.22 / Android 1.0.7 Date: 02.03.2023

Fixes

• Fixed help links inside the app
• Fixed a rare issue when user could be stuck in the app in case of a single user in a conference

Web 1.16.1.411248 Date: 28.02.2023

New Feature

[XBS-2365] - ext: added possibility to schedule x-bees meetings in Google and MS 365 calendars

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Note: if participants' emails don't match with those in x-bees, they are not automatically added to a conversation, but they can join via a link.

Web 1.15.1.409630 / iOS 1.15.1.118402 / Android 1.15.1.118402 Date: 24.02.2023

Improvements

[WMS-16236] - kite: limited the number of meetings that a guest user can schedule with a single agent; maximum two scheduled meetings with an agent are allowed

Notes:

• Guest cab schedule the next meeting with an agent after at least one of the 2 scheduled meetings has passed. 
• The restriction applies to meetings scheduled after the current release.

[XBS-2034] - web+mobile: made some improvements to the process of creating and managing conversation

• updated the flow of creating a new conversation, requiring to enter conversation title and description first; members can be added after entering the title -
• disabled the possibility to join private conversation via the invite link
• added possibility to copy conversation link in the Info frame section: click on the link icon next to the conversation title; the icon is displayed only if the conversation is public

Important: After the current release, all conversations are made private. You can change type of the conversation via Info frame -> More actions -> Edit conversation -> enable the toggle switch in front of Available by link option 

[XBS-2186] - kite: removed “kite” from links to scheduled meetings in Google Calendar and email notifications (meeting invitation, update, or cancellation)

The updated links lead directly to the relevant x-bees conversation.

[XBS-2576] - web: added possibility to copy phone number on the History tab (double-clicking on the phone number gets it copied to the clipboard)

Fixes

[XBS-2634] - web: fixed an issue, in which error message appeared when saving event in Kite Meeting Scheduler at the same time with “Settings updated successfully” message, and the Save button remained clickable after saving the changes

Web Conference/ x-bees conference iOS 1.0.21, Android 1.0.6 Date: 20.02.2023

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• added timer next to the conference title

• fixed an issue in which there was some sound from a user that was on mute

[WMS-16336] - wizy: restored the Info and Chat buttons state after user exits full-screen mode inside x-bees

Web 1.14.1.404216 / iOS 1.14.1.117078 / Android 1.14.1.117078 Date: 16.02.2023

Improvements

[XBS-2335] - web+mobile: made some Info frame improvements, which include:

• Updated design of the Info frame, making the information more logically grouped
• Added user avatar to the Info frame
• Improved display of links in the conversation description, making the links clickable
• Moved Schedule, Email invitation and Notifications button under user/ conversation avatar
• Added display of all phone numbers of a phonebook contact
• Added copy to clipboard functionality, allowing to copy user info (e.g. email, phone number, extension, company)
• Grouped conversation members into External users and Colleagues
• Highlighted avatars of external users in blue to distinguish them among other users
• Added display of Available/ Away/ Busy status of users in the Conversation members list
• Added possibility to View profile of user in the Members list (click More options -> View profile) and, in case of external user, create a CRM record, view activity, etc.
• If there are more than 10 members in a conversation, full list of users is available via the Show more button
• For improved navigation via the Members list, added Search option (click Show more at the bottom -> use Search field)
• Added possibility for guests to add other users to a Kite conversation
• Updated design of Salesforce/ HubSpot sections on the Info frame
• Added possibility to create CRM record from a phonebook contact
• Updated Info frame on mobile, adding information about CRM integration

Current limitation: If the user who created a group conversation changes his/her email, nobody will be able to edit the title or description of the conversation or add new members using name or extension.

Note: After the upgrade of the iOS or Android app, you will be automatically logged out. Please re-login after the update.

Fixes

[XBS-2458] - web: fixed some issues with Join button, in which: a) the Join button was not displayed; b) the Joining status was displayed next to a wrong conference (not the one user was actually joining); c) the Join button didn’t disappear after everybody left the conference

[XBS-2533] - web: fixed an issue in which no call duration was displayed during the conference on the side of the user who started the conference

[WMS-16366] - kite: fixed an issue in which meetings created by agent using Kite Meeting Scheduler were not marked as accepted in the agent’s calendar 

Web 1.13.1.393519 / iOS 1.13.1.114528 / Android 1.13.1.114528 Date: 02.02.2023

New Feature

[XBS-2515] - web+mobile: updated design of the login page:

• Updated the title from “Log In” to “Welcome”
• Changed the Log in button into Sign in
• Updated the buttons Sign in with Google and Sign in with Microsoft 

Fixes

[XBS-902] - web+mobile: fixed an issue in which the number of users in a conversation, that was just created, was displayed incorrectly for some users

[XBS-2355] - wda: fixed an issue in which incorrect call status was displayed for a Colleague during a call if the user had enabled mobility (loader was infinitely displayed in the conversation list and mobile number instead of extension on the Live Dashboard)

[XBS-2466] - web: fixed an issue of duplicate chats with a colleague which occurred in some cases, e.g. after adding the colleague to another conversation and having a call with him

[XBS-2470] - web+mobile: fixed an issue in which user couldn’t start a conference in an empty one-on-one conversation, after which it was also impossible to send a message to any other conversation

Web 1.12.1.385176 / iOS 1.12.1.112391 / Android 1.12.1.112391 Date: 20.01.2023

New Feature

[XBS-2408] - web: added cookies banner and legal notice to the login page

Improvements

[XBS-2442] - web+mobile: made some UI/UX improvements on the Settings screen, which include:

• fixed color of the About button in Dark Mode 
• removed divider under Chat link and Scheduler link buttons
• added space under the Log out button
• fixed an issue of missing icons in Dark Mode on mobile

Fixes

[XBS-2119] - mobile: fixed an issue after waking from sleep mode or restoring internet connection, in which the connecting icon in conversation was continuously displayed and user was not able to send a message, though new messages could be received

[XBS-2385] - web + mobile: fixed a rare issue in which an attempt to open one-on-one conversation with a user resulted in white screen

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Web Conference / x-bees conference iOS 1.0.20, Android 1.0.5 Date: 27.12.2022

Improvement

[WMS-15883] - wizy: cleaned up unsupported translations

x-bees conference iOS 1.0.19 Date: 21.12.2022

Fix

[WMS-15798] - wizy: conference optimization:

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Web Conference Date: 06.12.2022

Improvement

[WMS-15797] - wizy: renamed “Invite” button at the bottom menu into “Participants” and added Meeting participants panel to provide the meeting moderator a quick access to essential moderator control options like mute all, stop everyone’s video etc.

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Web 1.7.1.334146 / iOS 1.7.1.100625 / Android 1.7.1.100625 Date: 09.11.2022

Improvement

[XBS-2251] - web+mobile: improved the display of single images in chat to save their original aspect ratio

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• Remote control of screen shared tab is not supported
• Firefox browser is not supported

The additional information  you can find  at the news blog

[WMS-15071] - wizy: made some UI/UX improvements in x-bees conference:

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• If there are several devices of the same category (e.g. several iOS or Android devices), it is not possible to choose from which device of the chosen category the call will be made on.

The additional information  you can find at the news blog

[XBS-2083] - web: added a sound notification when a conference starts

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• added an error message in case time slots overlapped in Calendar Settings
• made Subject a mandatory field
• made the notification that meeting details were sent to the user’s email more visible
• added possibility to limit the dates when a meeting can be booked. For this, the following part should be added to the Schedule link:
  --?start=02.10.2022&end=20.10.2022&subject=Summit%202023
  --where “02.10.2022” is the start date, “20.10.2022” is the end date, and “Summit 2023” is the subject 

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• added possibility to click on a user and open a conversation with them (currently available for 1-on-1 calls only)
• if a lead or contact has a match in Salesforce/ HubSpot, there is a relevant icon added and a company name, if available
• conferences with at least one match in Salesforce/ Hubspot integration are marked with logo of the relevant CRM integration

Improvement

[XBS-1940] - web+mobile: improved templates of Meeting Scheduler emails to ensure correct display in different email agents

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Documentation: x-bees website widget configuration.

The additional information  you can find at the news blog

[XBS-1616] - kite: added possibility to set up integration with Google Calendar and allow external users to access agent’s calendar and book a meeting with an agent via Kite

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More information  you can find at the news blog

[XBS-1726] - web: added Analytics tab in x-bees, an advanced analytics tool which lets to monitor any data you need in a highly customizable manner

Documentation: x-bees Analytics.

More information  you can find at the news blog

Improvements

[WMS-12588] - app: improved the logic so that x-bees conference app is used for conferences on iOS and Android:

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[WMS-13853] - crm: added automatic logging of activities from x-bees to HubSpot (inbound and outbound calls via PBX and conferences):
The additional information  you can find at the news blog.

Improvements

[XBS-1513] - web: improved the logic of x-bees Chrome extension so that when clicking on the x-bees link, an active x-bees tab is used instead of opening a new tab

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Documentation: x-bees Web User Guide.

The additional information  you can find at the news blog

Improvements

[WMS-13788] - crm: added support for different types of tasks in the Hubspot integration

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Documentation: Salesforce Integration.

The additional information  you can find at the news blog

[XBS-1405] - web: added possibility to generate Kite website widgets

Documentation: x-bees website widget configuration.

The additional information  you can find at the news blog

[WMS-13756] - web: added possibility to log events if the Contact has no owner in HubSpot integration, by assigning the Contact to a default owner (the integration’s admin)

Documentation: HubSpot Integration.

The additional information  you can find at the news blog

Web 1.0.7.186577 / iOS 1.0.7.61211 / Android 1.0.7.61211 Date: 21 March 2022

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• link to access the extension: https://chrome.google.com/webstore/detail/x-bees/olejekejjhgimnlliplaiodgmbpcflhi
• in case you installed the extension manually, you need to remove it and reinstall it from the store to avoid issues with further auto-updates

The additional information  you can find at the news blog

[XBS-1404] - kite: improved email signature creation

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Documentation: x-bees Web User Guide, x-bees Mobile User Guide.

The additional information  you can find at the news blog

[XBS-1404] - kite: added possibility to create email signature

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Documentation: x-bees Web User Guide.

The additional information  you can find at the news blog

Web 1.0.4.177280 / iOS 1.0.4.58480 / Android 1.0.4.58480 Date: 28 February 2022

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