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Introduction

Wildix integrates with Microsoft 365 which is a group of software and services. The supported services are phonebooks and calendars sync, Outlook and MS Teams integrations.

Useful linksRelated documentation:

• Import of Contacts and Users - Admin Guide
• WMS Settings Menu - Admin Guide
• Outlook integration for Microsoft Windows
• teams4Wildix - integration of Microsoft Teams with Wildix PBX
• Collaboration User Guide

Watch a webinar dedicated to Integration with Office 365 and using teams4Wildix on eLearning platform: https://training.wildix.com/lessons/integration-with-office-365-and-using-teams4wildix/.

Phonebooks and calendars sync

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After the sync is enabled, Microsoft 365 calendar events are synced with Collaboration and updates user status in Collaboration. When the event starts, user status in Collaboration is changed to DND. The name of the event is displayed as a status message by default unless manually changed.

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Microsoft Teams Integration

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The Integrations allows you to integrate Wildix PBX with MS Teams. There are 2 available modes:

• Mode 1. Collaboration Plugin: it provides access to all advanced features by Wildix 

• Mode 2. Microsoft Phone System: besides the advantages of Mode 1, it allows MS Teams users to place and receive calls using Teams Dialpad (Calls tab of the MS Teams interface)

To set it up, refer to teams4Wildix Integration Guide.

Outlook Integration

For the integration with OutlookWith the Integration, you can integrate Outlook which is mainly used as an email application and also includes calendar, task manager, contact manager, notes.

Supported features:

• Calendar Sync
• Presence and user pictures
• Click2call and IM
• Call popup
• Caller name lookup and live search in Outlook contacts
• URL to create / edit a contact during an incoming call

To set the Integration up, refer to Outlook integration Guide.

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