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Smart Dialplan explains how to use Custom Applications in Wildix Dialplan to interact with external software and databases.

Updated: April 2020

Permalink: https://confluence.wildix.com/x/swBuAQ

Table of Contents

AGI in “Custom Application”

Variables in Dialplan

Variables are needed to store the information necessary to execute the application.

...

Syntax used to call a variable: ${variablename}

Example:

Set a variable: set(foo=123456789)

Call a variable: ${foo:offset:length}

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Smart Dialplan explains how to use Custom Applications in Wildix Dialplan to interact with external software and databases.

Updated: October 2021

Permalink: https://confluence.wildix.com/x/swBuAQ

Table of Contents

AGI in “Custom Application”

Variables in Dialplan

Variables are needed to store the information necessary to execute the application.

Syntax used to set a variable: set(variablename=value)

Where:
variablename: is the name of the variable, it is insensitive to the variables defined by users
value: is the value attributed to the variable; value can be a function.

Syntax used to call a variable: ${variablename}

Example:

Set a variable: set(foo=123456789)

Call a variable: ${foo:offset:length}

Where:
foo: is the name of the variable
offset: optional offset in starting to read a variable
length: optional number of characters to read

...

Note

With the help of QUEUE_MEMBER function it is possible to configure CG strategy to execute another Dialplan procedure. The function counts the number of free members of a Call group. When there are no available CG members, an incoming call is routed according to another Dialplan procedure.

Jump to if -> "${QUEUE_MEMBER(<call_group_id>,free)}"="0"

where

"free" - returns the number of not paused / busy members for a specified queue that can answer calls or are currently paused for the duration of wrap up time after a previous call (free CG members).

Note: Wrap up time and ringing state are not considered when using the function.

For example: All Call group members are put on pause for the duration period of wrap up time -> the incoming call stays in a queue until wrap up time doesn't expire

Warning
Limitation: the system recognizes unregistered (offline) CG members as available for answering calls. In case unregistered members are present in CG -> QUEUE_MEMBER = 0 performance is false.

Example 3: Check if the CALLERID(number) matches a regular expression

GotoIf($[${REGEX("^0[6-7][0-9][0-9][0-9][0-9][0-9][0-9][0-9][0-9]$" ${CALLERID(number)})}]?noanswer,01,1)

...

SayDigits(digits)
Says the digits, one by one, digits can be a variable.

SayNumber(number, gender)
Says number
gender is "f" for female voice; "m" - for male ;"c" - for neutral

Example:

Read(FOO,00000/smartdialplan/numcommande,3,,,10)

SayNumber(${FOO},f)

Dial(SIP/${FOO})

Implementation of Smart Dialplan: limited access to the phone based on the amount of credits purchased

...

You need to:

Upload PHP AGI (phpagi.sourceforge.net) to /var/www/agi/phpagi/phpagi.php
Upload test script to /var/www/scripts/test.php

...

Then you can use “remote script” in dialplan, example: Remote script

Microsoft SQL Integration

Create /rw2/var/www/scripts/sqllookup.php

...

Specify the call destination and the channel to use:

Channel: <channel>: Channel to use for the call.
CallerID: "name" <number> Caller ID, please note: it may not work if you do not respect the format: CallerID: "Some Name" <1234>
MaxRetries: <number> Number of retries before failing (not including the initial attempt, e.g. 0 = total of 1 attempt to make the call). Default is 0.
RetryTime: <number> Seconds between retries. Default is 300 (5 min).
WaitTime: <number> Seconds to wait for an answer. Default is 45.

If the call answers, connect it here:

Context: <context-name> Context in extensions.conf
Extension: <ext> Extension definition in extensions.conf
Priority: <priority> Priority of extension to start with
Set: Set a variable to be used in the extension logic (example: file1=/tmp/to)
Application: Application to run (use it instead of specifying context, extension and priority)
Data: The options to be passed to the application

Use Callfile in dialplan

Create a script file in /var/www/scripts dir.

This script will be executed by dialplan.

Copy a template file and move the duplicated file to /var/spool/callweaver/outgoing/

callfile.sh

Code Block

------------------------------------------------------
#! /bin/sh
cp /var/www/scripts/test.call /var/www/scripts/temp.call
mv /var/www/scripts/temp.call /var/spool/callweaver/outgoing/
------------------------------------------------------
Give permissions to execute the script.
#chmod +x /var/www/scripts/callfile.sh
Create a template file in /var/www/scripts dir.
Test.call
------------------------------------------------------
Channel: SIP/0276510950/0970720101
Application: Playback
Data: 00000/callfile/message
---------------------------------------------------------

...