Page Comparison

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Use of App outside the office network: the first time you make a login from the local network, the PBX sends the settings of the public network to the application (the same for connection from the public IP). The app tries to connect using the first IP and if it fails, it moves to the second one, thus ensuring the connection both when you are in or outside the office network.

Requirements:

• WMS version 45.0X or higher
• Android OS: 5.0 or higher starting from Android app version 5.00.26  (Android 4.0 is still compatible with version lower than 5.00.26)

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To deactivate access to Presence and SIP server and stop receiving notifications, you can set your user status to Offline or log out from the app. Read the chapters Status and Log out for more info.

Read about push notification: https://blog.wildix.com/en/what-is-push-notification-for-mobile-apps/.

Login

Use your Collaboration credentials to access the mobile application:

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• Open a chat session with a user that sent you an invitation
• Tap on the invitation
• Select Join to enter the conference room or Call to access the conference in audio-only mode. Follow Wizyconf Videoconference User Guide for details
  
  
  

• To enter the room via the App, tap Join this meeting using the App (if you don't have the app installed, select Download the App). You can still access via a web browser by selecting Launch in web: 

  
  

  
  

  
  

• Upon the first access via the App, you need to enter your name, the conference ID is already present, then tap Join: 
  
  

  
  

• When you are inside the conference, you can adjust different settings by tapping on Three dots icon: enable car mode, enter tile view, raise your hand and send a reaction etc: 
   

  
  

• To leave the conference room, tap the red handset icon

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Multiuser group chat 

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Multiuser cloud-stored group chats with possibility to add up to 500 participants and send pictures/ files. 

Warning
Limitations: not available for PBXs with LifeTime/ Per Service licenses no more than 100 group chats can be received from the server

Create a group chat 

1. Tap + 

2. Specify the group name and tap Done

3. Add participants 

4. Tap Done to finish 
   
   

   
   

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• Select a group chat you would like to delete by holding it
• Tap Trash icon to leave

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CLASSOUND 2 Way SMS 

Note
Note: The option is available only to CLASSOUND users in the US, Canada and the UK. For more details, check documentation How to send and receive SMS/ MMS via CLASSOUND.

Requirements

• Activated CLASSOUND
• Min. supported versions: 
  • WMS: 5.03.20210826.1
  • Android mobile app: 5.13.05
• Min. license type: UC-Business (only users with UC-Business and UC-Premium licenses can send and receive SMS)
• CLASSOUND DID configured as Office number for those users who need to exchange SMS messages via CLASSOUND
• the USA/UK Country Code (+1/+44) set in WMS Settings -> PBX -> Language and Region

To send two-way SMS:

1. Start entering a number in the Search field

2. Tap on the number and select the 2 way SMS option from the list
   
   

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3. Chat is automatically created and when the customer replies, the incoming SMS is sent to the chat
   

History

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• Install WildixDAV (optional): sync your enterprise phonebooks
  

  Note

  Note: The option is disabled for Android 10 phones. You can use a 3rd party CardDAV sync tool (Open Sync, DAVx⁵ and DAVdroid) instead. The apps are available by the following links: Open Sync: https://play.google.com/store/apps/details?id=com.deependhulla.opensync DAVx⁵: https://play.google.com/store/apps/details?id=com.davdroid.managed DAVx⁵ free version via apk: https://f-droid.org/packages/at.bitfire.davdroid/

  Read Appendix 1: Sync of enterprise phonebooks with WildixDAV for more information.
  
  

• Advanced: access and change these settings only if needed. More information on Advanced Settings in Appendix 3: Advanced Settings

• About: info about App version and developer

• Exit: quit the app

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