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Wildix Collaboration Mobile application provides access to Wildix Unified Communications from an Android mobile device. Android Collaboration Version: 5.0913.0206 To check the current version, go to Android changelog: https://www.wildix.com/new-releases-and-updates/collaboration-android-app-changelog/ Updated: January 2023October 2023 Permalink: https://wildix.atlassian.net/wiki/x/KCHOAQ |
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Read about push notification: https://blog.wildix.com/en/what-is-push-notification-for-mobile-apps/.
Login
Use your Collaboration credentials to access the mobile application:
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| Note: before using the feature, configure function keys (FK) in Collaboration -> Settings -> Function keys. You can configure up to 20 40 FK. For more information, read Collaboration Guide, Function key section. |
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- Open a chat session with a user that sent you an invitation
- Tap on the invitation
- Select Join to enter the conference room or Call to access the conference in audio-only mode. Follow Wizyconf Videoconference User Guide for details
- To enter the room via the App, tap Join this meeting using the App (if you don't have the app installed, select Download the App). You can still access via a web browser by selecting Launch in web:
Upon the first access via the App, you need to enter your name, the conference ID is already present, then tap Join:
When you are inside the conference, you can adjust different settings by tapping on Three dots icon: enable car mode, enter tile view, raise your hand and send a reaction etc:
- To leave the conference room, tap the red handset icon
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Multiuser cloud-stored group chats with possibility to add up to 500 participants and send pictures/ files.
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Limitations:
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Create a group chat
- Tap +
Specify the group name and tap Done
Add participants
Tap Done to finish
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- Select a group chat you would like to delete by holding it
- Tap Trash icon to leave
CLASSOUND 2 Way SMS
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Note: The option is available only to CLASSOUND users in the US, Canada and the UK. For more details, check documentation How to send and receive SMS/ MMS via CLASSOUND. |
Requirements
- Activated CLASSOUND
- Min. supported versions:
- WMS: 5.03.20210826.1
- Android mobile app: 5.13.05
- Min. license type: UC-Business (only users with UC-Business and UC-Premium licenses can send and receive SMS)
- CLASSOUND DID configured as Office number for those users who need to exchange SMS messages via CLASSOUND
- the USA/UK Country Code (+1/+44) set in WMS Settings -> PBX -> Language and Region
To send two-way SMS:
Start entering a number in the Search field
Tap on the number and select the 2 way SMS option from the list
- Chat is automatically created and when the customer replies, the incoming SMS is sent to the chat
History
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| Note: call history and missed calls notifications are synced over the PBX among all the devices registered to your account (except for W-AIR handsets). |
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Install WildixDAV (optional): sync your enterprise phonebooks
Note Note: The option is disabled for Android 10 phones. You can use a 3rd party CardDAV sync tool (Open Sync, DAVx⁵ and DAVdroid) instead.
The apps are available by the following links:
Read Appendix 1: Sync of enterprise phonebooks with WildixDAV for more information.
Advanced: access and change these settings only if needed. More information on Advanced Settings in Appendix 3: Advanced Settings
About: info about App version and developer
Exit: quit the app
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