Page Comparison

Before using the handset

Unboxing

Examine the package for evidence of physical damage prior to opening. If there is a proof of mishandling, report it to your certified Wildix Partner.
Make sure that all the components are present in the shipping package/box:

W-AIR Basic:Basic2:

• 1 x handset with Lithium-Ion battery and removable belt clip
• 1 x Handset Unitcharger
• 1 x Charger with A/C adapter 
• 2 x Battery, AAA
• 1 x Battery cover
• Optional case with belt clip on demand, code: WAIR-Basic-8PC (a bundle of 8 pieces) 

W-AIR 100 (End Of Life):

• 1 x Handset Unit with li-lion battery

W-AIR LifeSaver:

• 1 x handset with Lithium-Ion battery
• 1 x charger
• 1 x A/C adapter
• 1 x belt clip
• 1 x belt clip cover
• 1 x pull cord cover
• 1 x swivel for belt clip

W-AIR Med:

• 1 x handset with Lithium-Ion battery
• 1 x charger
• 1 x A/C
Adapter
• adapter
• 1 x
Charger
• belt clip and
• 1 x
Belt Clip
• Optional case on demand, code: WAIR100-PC

W-AIR LifeSaver:

• 1 x Handset Unit
• 1 x A/C adapter
• 1 x Charger
• 1 x Battery
• 1 x Belt Clip Cover
• 1 x Pull Cord Cover
• 1 x Belt Clip
• 1 x Swivel for belt clip

W-AIR Med:

• 1 x Handset belt clip cover

W-AIR Office: 

• 1 x handset with Lithium-Ion battery
• 1 x charger
• 1 x A/C adapter
• 1 x belt clip
and
• 1 x belt clip cover

W-AIR Office: 

• 1 x Handset with Lithium-Ion battery
• 1 x charger
• 1 x A/C adapter
• 1 x belt clip and belt clip cover

Compatible headsets:

Wildix headsetsCompatible headsets:

Wildix headsets: http://www.wildix.com/voip-phones-and-headset/#headsets.

Third party headsets integrated with Wildix: Wildix Compatible Headsets – Jabra, Plantronics, Sennheiser, JPL, Axtel.

Safety information

Using the battery

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Using the Charger 

Input Voltage: 110

• W-AIR Basic2 - 110-240VAC

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• , Output Voltage 5VDC/1000mA
• W-AIR LifeSaver - 110-240VAC, Output Voltage 5.5VDC/600mA

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• W-AIR Med - 110-240VAC, Output Voltage 5.5VDC/600mA
• W-AIR Office - 110-240VAC, Output Voltage 5.5VDC/600mA

For the best performance, charge the handset for at least 10 hours the first time.

When charging, make sure that the room temperature is between 0°C and 25°C /  32°F and 77°F.
Do not leave the handset in direct sunlight when charging. The battery has a built-in heat sensor that stops the charging when the temperature is too high.
There is a charging status indicator on the phone display.

Before using the phone, carefully read the safety information: https://www.wildix.com/safety-information/.

Put into operation

W-AIR BasicBasic2:

1. Open the belt clip lock and slide down the battery compartment by pressing cover
2. Lift the battery cover and sliding it remove the battery 
3. Remove the battery cover, insert the batteries protective foil from the battery contacts 
4. Reinsert the battery and close the battery
compartment 
5. compartment
6. Insert the belt clip back
7. Connect the A/C adapter to the charger
8. Place the phone into the charger and fully charge the battery; for the best performance, charge the handset for at least 10 hours the first time (charging status is indicated on the display)

W-AIR 100 (End Of Life):LifeSaver:

1. Open the battery compartment by

...

1. turning the

...

1. lock lever
2. Lift the battery cover and remove the battery 
3. Remove the protective foil from the battery contacts 
4. Reinsert the battery and close the battery compartment

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2. Connect the A/C adapter to the charger
3. Place the phone into the charger and fully charge the battery (this may take up to

...

1. 6 hours)

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The blue LED of the charger is on when the phone is properly placed into the charger and charging. 

W-AIR

...

Med:

1. Open the battery compartment by turning the lock lever
2. Lift the battery cover and remove the battery 
3. Remove the protective foil from the battery contacts 
4. Reinsert the battery and close the battery compartment
5. Connect the A/C adapter to the charger
6. Place the phone into the charger and fully charge the battery (this may take up to

...

1. 10 hours)

The blue LED of the charger is on when the phone is properly placed into the charger and charging. 

W-AIR MedOffice:

• Open the battery compartment by turning the lock lever
• Lift the battery cover and remove the battery 
• Remove the protective foil from the battery contacts 
• Reinsert the battery and close the battery compartment
• Connect the A/C adapter to the charger
• Place the phone into the charger and fully charge the battery (this may take up to 10 hours)

The blue LED of the charger is on when the phone is properly placed into the charger and charging. 

How to open the back cover:

 W-AIR Basic2

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W-AIR

...

• Open the battery compartment by turning the lock lever
• Lift the battery cover and remove the battery 
• Remove the protective foil from the battery contacts 
• Reinsert the battery and close the battery compartment
• Connect the A/C adapter to the charger
• Place the phone into the charger and fully charge the battery (this may take up to 10 hours)

The blue LED of the charger is on when the phone is properly placed into the charger and charging. 

How to open the back cover:

 W-AIR Basic

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...

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W-AIR LifeSaver

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W-AIR Med 

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W-AIR Office 

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The serial number and IPUI number of each handset is situated either on a label behind the battery, or on the package label.

Phone Overview

W-AIR Basic

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...

Indicates Missed call / New Voicemail / Low battery. LED behavior can be configured in Settings.

2- 2 Soft keys

Select different options indicated in the lower part of the screen. From the idle used to access Contacts / Central directory menu.

3- Menu / Confirmation / Selection key

4- Off-hook / answer key

Press during a call to activate the speaker mode.

5- Voicemail key (long press)

6- Key lock (long press)

7- Headset jack (3.5 mm)

8- Navigation keys

Press Up / Down Navigation keys during a call to adjust the volume.

Press Left Navigation key during a call to mute/unmute the microphone.

9- On-hook / hangup key / back key

10- Silent mode key (long press)

When enabled, no sounds are played on the handset.

W-AIR 100 (End Of Life)

Image RemovedLifeSaver

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W-AIR Med 

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W-AIR Office 

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The serial number and IPUI number of each handset is situated either on a label behind the battery, or on the package label.

Phone Overview

W-AIR Basic2

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1- LED indicator

Indicates Missed call / New Voicemail / Low battery. LED behavior behaviour can be configured in Settings.

2- Volume Up / Down key (on the side panel)

3- Mute key (on the side panel)

4- 3 Soft keys

Select different options indicated in the lower part of the screen. From the idle used to access Contacts / Central directory / Calls menu menu.

3- Speaker key

Press during a call to activate the speaker mode.

54- Speaker Key6- Confirmation / Selection key

75- Off-hook / answer key

86-  Voicemail Voicemail key (long press)

97- Key lock (long press)

10- Headset jack (3.5 mm) (on the side panel)

118- Menu key

9- Navigation keys

12- Menu key

...

Press Up / Down Navigation keys during a call to adjust the volume.

Press Left Navigation key during a call to mute/ unmute the microphone.

10- On-hook / hangup key / back key

1411-  Silent Silent mode key (long press)

When enabled, no sounds sounds are played on the handset..

12- Function keys

W-AIR LifeSaver

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1- LED  LED indicator

Missed call / New Voicemail / Low battery. LED behavior behaviour can be configured in Settings.

2- Volume Up / Down key (on the side panel)

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When enabled, no sounds are played on the handset.

W-AIR Med

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1- LED  LED indicator

Missed call / New Voicemail / Low battery. LED behavior behaviour can be configured in Settings.

2- Volume Up / Down key (on the side panel)

...

When enabled, no sounds are played on the handset.

W-AIR Office

Image Modified

1- LED  LED indicator

Missed call / New Voicemail / Low battery. LED behavior behaviour can be configured in Settings.

2- Volume Up / Down key (on the side panel)

...

When enabled, no sounds are played on the handset.

Main Menu

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1 – Contacts: local phonebook

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7 – Alarms: alarm clock / wake up call setting (W-AIR 100 / W-AIR LifeSaver / W-AIR Med / W-AIR Office)

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Register a handset to the base station

1. Select Register
2. (W-AIR 100 / W-AIR LifeSaver / W-AIR Med / W-AIR Office) Select an empty slot 
3. Enter the PIN (by default, 0000)
4. Press OK
   
   

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Deregister a handset from the base station

1. Select Deregister
2. Enter the Access code and confirm by pressing Yes

Multi registration

...

(

...

W-AIR LifeSaver / W-AIR Med / W-AIR Office)

W-AIR 100, W-AIR LifeSaver, W-AIR Med and W-AIR Office support multi registration, which means a handset is able to remember up to 10 accounts it had been previously registered to:

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Login (Assign to user) 

Anchor
login login

1. Press the red On-hook Key to switch on the phone
2. Wait till the signal is found and the phone screen displays “login_x”, “unkown_x”
3. Dial 99 and press the green Off-hook Key
4. Follow the audio instructions to enter your extension number and your password
5. Press 1 when prompted to use this phone

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Go to Contacts menu.

Add contact

1. Press the Soft More Soft key More and select Add contact
2. Fill in the fields: it is possible to add the nameName, Work, Mobile, Home or Other phone numbers, select a ringtone to be used for this contact.
3. When ready, press SavePress Save when ready
   
4. Confirm by pressing Yes

Edit contact

1. Select a contact
2. Press Edit Soft key to edit the contact
3. Press Save when ready
4. Confirm by pressing Yes

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1. Select a contact and press More Soft key
2. Select Delete contact to delete the selected contact or Delete all contacts to delete all the contacts  
3. Confirm by pressing Yes

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1. Select a contact that you wish to assign a speed dial number to
2. Press More Soft key and select Speed dial
3. Select a speed dial number (from “2” to “9”“9” or F1-F4 Function keys on W-AIR Basic2) that you wish to assign to the selected contact and press Add Soft key
   
   

Call list

Go to Calls menu. On W-AIR 100 / W-AIR LifeSaver / W-AIR Med / W-AIR Office you can select to access the list of All / Answered / Dialed / Missed calls.

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1. Select a call from the list
2. Press View Soft key to view the following information about the call: number, status (answered, dialed, missed), duration, time and date

Save a number to Contacts

1. Select a call
2. Press More Soft key and select Save as contact, select category
3. Press Save when ready
4. Confirm by pressing Yes

Delete calls

1. Select a call  and press More Soft key
2. Select Delete item to delete this call or select Delete all items to clear the calls list 
3. Confirm by pressing Yes

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• Press the green Off-hook key to answer or press the Speaker Key to respond in the speaker mode (on W-AIR Basic press the green Off-hook key twice to answer in Speaker mode).mode 

Reject / mute an incoming call

• To reject an incoming call, press Reject Soft key when receiving an incoming call or press the red On-hook Key
• To silence an incoming call, press Silent when  Soft key when receiving an incoming call

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• Make a long press (>2 seconds) from the idle on one of the speed dial keys (from “2” to “9” or F1-F4 Function keys on W-AIR Basic2) assigned to a contact

Call from shared PBX phonebook

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1. Press Menu key and select Central directory/ press the Soft Key Central Directory Soft key
2. Press the  Search Soft key Search
3. Enter the number or the name and press Search Soft key
4. Select a contact that you wish to call (in case a contact has several phone numbers, a green arrow in displayed near the contact; use Navigation keys to select the phone number)
5. Press the green Off-hook key or Call soft  Soft key to call

...

1. Press Menu key and select Contacts/ press the press Contacts Soft key Contacts
2. Select a contact
3. Press Call to Press the green Off-hook key or Call Soft key to call the contact

Call from history

1. Press Menu key and select Call list Calls
2. Select a call from the list
3. Press the green Off-hook key or Call Soft key to call 

Hold / Second call

Hold

• Press Hold Soft key to put a call on hold
• Press Retrieve (W-AIR LifeSaver / W-AIR Med / W-AIR Office)/ Retrie... (W-AIR Basic2) Soft key to retrieve the call

...

• Put the current call on holdEnter a number to call or press Selection key (W-AIR Basic)/ Menu key (W-AIR 100/ W-AIR LifeSaver/ W-AIR Med/ W-AIR Office)
• Enter a number to call or press Menu key to access the Contacts or Central Directory and find the needed contact
• Press the green Off-hook Key

...

When you have one active call and one call on hold, you can swap (toggle) between the two calls:

• Press Swap (W-AIR 100 / W-AIR LifeSaver / W-AIR Med / W-AIR Office) / Press the Right Navigation key (W-AIR Basic) Soft key

Call Transfer

Attended Call Transfer

Transfer with notification to the person who receives the transfer.

1. During a call press Transfer Soft During a call press Transfer (W-AIR LifeSaver / W-AIR Med / W-AIR Office)/ Trans... (W-AIR Basic2) Soft key or Hold Soft key (the current call is put on hold)
2. Enter the number or press Selection key (W-AIR Basic)/ Menu key (W-AIR 100/ Menu key to search in Contacts or Central directory
3. Press the green Off-hook Key to place a call
4. To complete the transfer after the third party has answered the call, press Transfer (W-AIR LifeSaver / W-AIR Med / W-AIR Office) to search in Contacts or Central directory
5. Press the green Off-hook Key to place a call
6. To complete the transfer after the third party has answered the call, press Transfer Soft key 
7. / Trans... (W-AIR Basic2) Soft key

Blind Call Transfer

Transfer without notification to the person who receives the transfer.

1. During a call press Transfer Soft key  (W-AIR LifeSaver / W-AIR Med / W-AIR Office)/ Trans... (W-AIR Basic2) or Hold Soft key (the current call is put on hold)
2. Enter the number or press Selection key (W-AIR Basic)/ Menu key Menu key to search in Contacts or Central directory
3. Press Transfer (W-AIR 100LifeSaver / W-AIR LifeSaverMed / W-AIR Med/ Office)/ Trans... (W-AIR Office) to search in Contacts or Central directoryPress Transfer Basic2) Soft key
   
   

Establish a conference call between three parties:

1. During a call press Conf. Soft key (on W-AIR Basic, press Hold Soft key (the current call is put on hold)Enter the number or press Selection key (W-AIR Basic)/ Menu key (W-AIR 100/ W-AIR LifeSaver/ W-AIR Med/ W-AIR Office)
2. Enter the number or press Menu key to search in Contacts or Central directory
3. Press the green Off-hook Key to place a call
4. When the third party answers, press Conf. Soft key to start a three-way conference call (“Conference” is displayed on the screen and thereby all the three parties are participating in the conference call)
   
   

Terminate a conference call

• The user who has started the conference call must press the red On-hook Key

Record a call

• Press *1 during a call to start / stop call recording

Pick up / Intercom / Call intrusion

• Use the corresponding Feature codes to perform call pick up / intercom / call intrusion from W-AIR handsets. Check Feature Codes Admin Guide for more information

Listen to Voicemail messages

• Press and hold for several seconds Voicemail key (key 1) to access the Voicemail menu and follow the audio prompts

Refer to Feature Codes Admin Guide Guide for detailed information.

Adjust volume during a call

• Press Volume Up / Down keys (W-AIR 100 / W-AIR LifeSaver / W-AIR Med / W-AIR Office)
• Press Up / Down Navigation keys (W-AIR BasicBasic2)

Mute the microphone during a call

• Press Mute key (side key) to mute / unmute the microphone (W-AIR 100 / W-AIR LifeSaver / W-AIR Med / W-AIR Office)
• Press Left Navigation key to mute / unmute the microphone (W-AIR Basic)

Speaker mode

Answer a ringing call in Speaker mode /  

• Press Speaker key mute / unmute the microphone (W-AIR 100 / W-AIR LifeSaver / W-AIR Med / W-AIR Office)
• Off-hook key twice Press the green Left Navigation key to mute / unmute the microphone (W-AIR Basic)Basic2)

Speaker mode

Answer a ringing call in Speaker mode 

• Press Speaker key 

Turn on / turn off Speaker mode during a call: 

• Press Speaker key (W-AIR 100 / W-AIR LifeSaver / W-AIR Med / W-AIR Office)Press the green Off-hook key (W-AIR Basic) key

End a call

To end an active call:

• Press the red On-hook key to end a call

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• Base station information: SW version, HW version, IP address, Mac address, System name
• Handset status: SW version, HW version, DECT band, Battery level, Model, IPEI, Bluetooth (W-AIR LifeSaver / W-AIR Med / W-AIR Office)

Auto

...

answer

• Normal: press the green Off-hook Key to answer an incoming call
• Any key: press any key on the keypad (except the red On-hook Key and the two Soft keys) to answer an incoming call
• Automatic: incoming call is answered automatically after five seconds

Silent

...

charging

Disable / mute ringtone when the handset is charging:

• Off: audio alert is present and incoming call screen is displayed
• Silent: no audio alert, but the incoming call screen is displayedaudio alert, but the incoming call screen is displayed

Function keys (W-AIR Basic2)

Program the keys as shortcuts to certain menus of the phone or as speed dials

• Speed dial: assign a contact number to the key
• Shortcuts: set up a shortcut to one of the menus: Settings, Time & date, Audio settings, Ringtone, Ring volume, Status, Connectivity

Note: When set, Function keys can only be accessed from the idle.

Bluetooth (W-AIR LifeSaver / W-AIR Med / W-AIR Office)

...

• Select Enable Bluetooth and confirm by pressing Yes Soft key
• Select Search for devices to view the list of available bluetooth headsets
• Select the device from the list and press Pair Soft key
• Select Paired devices to view the list of devices, select one and press Connect Soft key

Delete a bluetooth headset from the list of paired devices:

• Select Paired devices, select the device that you wish to unpair and press More Soft key
• Select Delete to delete this device or select Delete all to delete all the paired devices
  
  

Use Wildix Bluetooth headset WHS-BT: Phones Accessories Quick Start Guide.

Third party headsets integrated with Wildix: Wildix Compatible Headsets – Jabra, Plantronics, Sennheiser, JPL, Axtel.

Push To Talk

...

(

...

W-AIR LifeSaver / W-AIR Med / W-AIR Office)

Push to talk (PTT) feature allows transmitting an audio message to other handsets in the network.

• Select On to enable the feature
• Press and hold the Mute button and say your message

Your message is transmitted to other handsets over the network (W-AIR 100  / W-AIR LifeSaver / W-AIR Med / W-AIR Office).

Audio Settings

Go to Audio settings menu.

Silent mode

• When enabled, no sounds are played on the handset

...

• When enabled, no other audio settings can be changed in

...

• the Audio Settings menu

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Ring

...

volume

• Use the Navigation keys to adjust the ring volume

...

• When the ring volume is set to mute, the “Sound off” icon is displayed in the Status bar and no sound is heard when receiving an incoming call

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Ring

...

melody (for each Call Class)

• Select the

...

• melody for each call class (external/ internal/ whitelist/ blacklist

...

• )

Alert

...

volume and Alert

...

tone (W-AIR LifeSaver / W-AIR Med / W-AIR Office)

• Select the Volume and the Ringtone for the alarm clock

...

Vibrator (W-AIR LifeSaver / W-AIR Med / W-AIR Office)

• Enable

...

• (Vibrate then ring/ Vibrate only/ Vibrate and ring)/ disable (Off) vibration 

Key sound

• Select the sound to be played when the keys are pressed on the handset (

...

• Click/

...

• Tone) or disable the key sound (

...

• Silent

...

• )

...

...

ConfirmationsSound

• When enabled, an audible confirmation sound is played back when any action succeeds or fails

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Coverage

...

warning

• When enabled, an audible notification is played back to the earpiece during the call when the user is close to the maximum range of the nearest base station in the system

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Charger

...

warning

• When enabled, an audible notification is played back when the handset is placed into the charger

...

Noise

...

reduction 

• Enable / disable noise reduction

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Alarm clock setting

...

(

...

W-AIR LifeSaver / W-AIR Med / W-AIR Office)

Go to Alarms menu.

• Select Alarm or Recurrent alarm (it will be repeated every day at the stated time)
• Use the Navigation Keys or the numeric keypad to set up the time for the alarm
• Press Save Soft key
  
  

Emergency alarms setting (W-AIR LifeSaver / W-AIR Med / W-AIR Office)

Alarm is sent in the form of an outgoing call to the emergency number preconfigured on the base station’s interface for this extension.

For more information about configuring emergency settings, please refer to W-AIR Network Guides: W-AIR Network Admin Guide - Sync over the air and W-AIR Network Admin Guide - Sync over LAN.

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