This Quick Start Guide explains how to provision Wizyconf Station via WMP and how to access and participate in conferences. Before proceeding to this Guide, please make sure you have assembled Wizyconf Stand (you can order it separately, it is free of charge), installed Wizyconf Core and connected all the hardware components. Find the Guides on this page: Wizyconf Installation Documentation. Created: September 2019 Updated: May 2022 Minimum WMS version: 4.01.44034.20 Permalink: https://wildix.atlassian.net/wiki/x/ZATOAQ |
Note: Wizyconf Station is available as HWaaS only. Wizyconf Stand is optional and free of charge. Wizyconf Station can be found by the following codes in WMP:
Wizyconf Room license is automatically added to the PBX with the Wizyconf Station purchase. |
Refer to the Wizyconf Installation Documentation to connect all the components to the Wizyconf Core and install the Wizyconf Stand if you ordered it.
Starting from Wizyconf App v. 1.1.2 there is a possibility to re-provision the device to a different PBX. Follow the steps from How to re-provision Wizyconf to a different PBX to complete the procedure. |
Prerequisite: you must have an available Wizyconf which you had previously ordered and had it shipped to you.
Select the PBX -> click Options button (three dots) and choose Devices from the drop-down list:
Click + to add Wizyconf:
The list of all your available devices opens; select Wizyconf and click Add to assign it to the PBX:
Go to WMS -> Devices: provisioned Wizyconf appears on the list:
Important: After Wizyconf is provisioned, its status in WMS -> Devices stays grey, no IP and firmware version is indicated. The password is used by Wizyconf for PBX authentication. Ongoing upgrade procedures are not displayed in WMS. |
Note: Wizyconf Station is available as HWaaS only and Wizyconf Room license is automatically added with Wizyconf Station purchase. |
Select Wizyconf and click Assign to user
Note: Once the user is assigned, it is impossible to delete it, you can just re-assign Wizyconf to another user. After re-assigning, turn on/ off Wizyconf via Power key on Wizyconf Core. |
Important: 1 Wizyconf user can only be used with 1 Wizyconf. You cannot assign it to another Wizyconf. |
Make sure you have inserted the dongle of the Wizyconf Remote into the Wizyconf Core, as described in the document. |
Optionally you can use a keyboard and a mouse to control the conference.
Prerequisites:
The first upgrade
Upon the first launch, Wizyconf automatically upgrades its firmware. The notification about the upgrade is displayed. It takes up to 10 minutes to complete the upgrading process (depends on the Internet connection). Then Wizyconf is rebooted automatically.
Notes:
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Further upgrades
Wizyconf is distinguished by updates from 3 different branches:
You can check Wizyconf Station updated in the Wizyconf Changelog.
By design, conferences cannot be created from Wizyconf. It is only possible to participate. Add the Wizyconf user to an existing conference room before proceeding or join using the conference ID. |
When Wizyconf is launched, the Conference List can be accessed. If a Wizyconf user has previously participated in conferences, they are displayed here:
Note: Apart from conferences, it is possible to display Wizywebinar sessions in the Conference List. Check the documentation Wizyconf Station integration with Wizywebinar and third party conference providers for details. |
Before entering a conference, you have an option to:
You can join a conference from the Conference List or using the Conference ID. Conferences protected with a password (available from Wizyconf App v. 1.2.14) are labeled with a security icon.
Join a conference from the Conference List
After the Wizyconf user has been added to a new conference room, press Refresh to update the Conference List:
Press the Central Navigation key on the Remote control or the keyboard key Enter to confirm
If the conference is protected with a password, you need to enter 6-digit Conference PIN (check the password in an invitation or ask a conference moderator for it; consult Wizyconf Videoconference Guide for more details). Use Navigation keys on the Remote control or the keyboard Arrow keys to enter the password
Join a conference using the Conference ID
The feature support starts from Wizyconf App v. 1.2.7. |
If you join a conference using the ID number, this conference isn't added to the List.
Select Wizyconf to open a key pad for entering the ID:
Enter the seven-digit Conference ID number (you can find it in the invitation or inside the conference itself, see Wizyconf Videoconference User Guide):
If you access a conference from both Collaboration and Wizyconf at the same time, it is recommended to mute the microphone in Collaboration in order to prevent echo issues. |
For more information about conference controls, refer to Videoconference - User Guide.
Conference controls allow you to:
Wizyconf offers a tutorial right in the app, that can guide you through the features mentioned above. See the Tutorials and updates section of this documentation.
Use Navigation keys on the Remote control to manage conference controls.
Pin/ unpin a user
Pinning a user lets you fix them as an “active” speaker regardless of who is actually talking. To pin a user, just click on the relevant participant.
To unpin a user, there are several options:
Note: In case of Wizyconf Station with several screens, where users are pinned on more than one screen, the Unpin button unpins all users. |
Press Camera options key on Wizyconf Remote to switch between the PTZ and 4K cameras to control them.
The last selected camera and control mode are saved to Camera controls and are automatically used for the next conference. |
PTZ cam
Before using camera controls, you need to upgrade Wizyconf PTZ cam. Follow the instructions: How to upgrade Wizyconf PTZ and 4K Cameras. |
You can activate auto tracking mode starting from Wizyconf App version 1.2.1 or use the manual mode for camera rotation.
To switch between modes, use Camera control key on Wizyconf Remote:
4K cam
You can activate manual or auto (means that camera responds to human movements) framing modes starting from Wizyconf App version 1.2.2.
To switch between modes, use Camera control key on Wizyconf Remote:
In case of Wizyconf Station with 3 screens, the following screen prioritization and the logic of displaying participants are applied:
Screen prioritization:
The logic of displaying participants:
Limitations:
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Wizyconf offers an interactive tutorial that can guide you through its main features and inform when there's new functionality available. To view tutorial, click on the following button:
Note: The button is displayed until you view the tutorials, after which it gets hidden. |
On the Tutorials and updates screen, you can see The basics tutorial and the Latest features list:
The basics tutorial provides an overview of Wizyconf functionality. To run the tutorial, click Play tutorial.
Under Latest features, there's a list of new functionality that appeared since the latest release. To view what's new, click Show.
Wizyconf Station integrates with Wizywebinar and third party conference providers (Google Meet, Webex, MS Teams), consult this documentation for details.
If DHCP is not available, it's possible to set up Static IP:
Reasons:
Solution: Check all the above mentioned points and press Retry to access the Conference List.
Reason: The old password is used instead of the new one.
Solution: Authorize Wizyconf via Collaboration.
Go to Collaboration -> click on the Video Conference icon in the top menu
Click Wizyconf Authentication and enter the code:
Solution:
Available only for the stable version. |
You need to connect a keyboard to be able to collect logs. |
Type the password: wiz19chrom and press Enter:
Type the command: tar -zcvf ~/Downloads/chrome.tar.gz ~/log/chrome and press Enter:
Type the command: ls -lah ~/Downloads/ and press Enter:
Go to WMS -> Devices and delete Wizyconf from PBX:
Then go to WMP -> select PBX from which you have previously deleted Wizyconf -> click Options button (three dots) and choose Devices from the drop-down list:
Delete the device from WMP: