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Prerequisites

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• Go to WMS Settings -> System -> Fax/SMS server
• Click + to add a new Fax/SMS Server Profile
• Enter the following parameters:
  
  • Name: enter the name (identifier)
  • Protocol: select the protocol of communication with your email server (POP3 or IMAP)

  • Auth type: select the preferred authorization type, Basic or OAuth2 (the support of OAuth2 for Fax/SMS Server starts from WMS 6.01.20221019.4). Depending on the chosen type, fill out the following fields:

    a) In case of Basic Auth type:
    
    • Server: settings of your email server to access incoming messages
  • Use SSL: enables secure connection to the server (required by some email servers)
  • • User: email address of user to access to the server
    • Password: password to access to email address of user specified in the field above
    Keep e-mails and faxes on server: enables storing of messages on the server
    • Use SSL: enables secure connection to the server (required by some email servers)

    • SSL Certificate check: allows to disable SSL certificate check, e.g. in cases when the mail server uses a self-signed certificate. The parameter is enabled by default. Note: The support starts from WMS 6.03.20230630.3. 

      
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    b) In case of OAuth2 authorization type: 
    • Auth provider: choose auth provider (Google or Office 365) -> click Login and perform the login 
      
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  • Dialplan procedure: select the Dialplan procedure to manage faxes sent by users
  • Protection password: security password for MAIL2FAX service
  • Default LOCALSTATION:
   sender’s
  • sender’s fax machine ID, appears at the top of each page of outgoing fax, if not specified the default value “Fax Server” is used
  • Default LOCALHEADER:
   fax
  • fax header to identify the sender, appears at the top of each page of outgoing fax, if not specified the default value “Wildix PBX” is used
  • Keep e-mails and faxes on server: enables storing of messages on the server
  Click Save.
• Click Test fetching mails  to check if the parameters are correct:

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Send Mail2Fax

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Option 2 – OLD, using a template

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Users can send faxes and SMS to one or multiple numbers.

Send SMS via CLASSOUNDCLASSOUND 

How to send and receive SMS/ MMS via CLASSOUND

Send Fax/ SMS from Collaboration

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Users can send faxes from their Windows or Mac OS X running PC using Wildix Fax Printer (merged into WIService starting from WIService v. 3.7.1).

Refer to Fax Printer for Microsoft Windows/ Mac OS X Guide.

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For an SMS sent via GMS gateway only: when recipient replies to an SMS, it is possible to route the inbound SMS back to the original sender. 

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• When replying to an SMS, prepend #extension to the message body. For example, to have the inbound SMS delivered to the user 360, write: #360 hello

• The user receives the message as Post-It in Collaboration: 

  
  

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