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Fax and SMS Server application allows you to send and receive faxes and SMS messages via Wildix Collaboration, to use Fax2Mail, Mail2Fax and Mail2SMS services. Updated: September 2020July 2023 Permalink: https://confluencewildix.wildixatlassian.comnet/wiki/x/2wCIAQvAvOAQ |
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Prerequisites
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- Go to WMS Settings -> System -> Fax/SMS server
- Click + to add a new Fax/SMS Server Profile
- Enter the following parameters:
- Name: enter the name (identifier)
- Protocol: select the protocol of communication with your email server (POP3 or IMAP)
Auth type: select the preferred authorization type, Basic or OAuth2 (the support of OAuth2 for Fax/SMS Server starts from WMS 6.01.20221019.4). Depending on the chosen type, fill out the following fields:
a) In case of Basic Auth type:- Server: settings of your email server to access incoming messages
- User: email address of user to access to the server
- Password: password to access to email address of user specified in the field above
- Use SSL: enables secure connection to the server (required by some email servers)
SSL Certificate check: allows to disable SSL certificate check, e.g. in cases when the mail server uses a self-signed certificate. The parameter is enabled by default. Note: The support starts from WMS 6.03.20230630.3.
- Auth provider: choose auth provider (Google or Office 365) -> click Login and perform the login
- Dialplan procedure: select the Dialplan procedure to manage faxes sent by users
- Protection password: security password for MAIL2FAX service
- Default LOCALSTATION: sender’s
- sender’s fax machine ID, appears at the top of each page of outgoing fax, if not specified the default value “Fax Server” is used
- Default LOCALHEADER: fax
- fax header to identify the sender, appears at the top of each page of outgoing fax, if not specified the default value “Wildix PBX” is used
- Keep e-mails and faxes on server: enables storing of messages on the server
- Click Test fetching mails to check if the parameters are correct:
Send Mail2Fax
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Note: It is possible to attach no more than 2 files to one letter. The max size of attachments to be sent is 5 MB. |
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Note: if Mail2Fax is sent via Remote PBX (selected in WMS Settings -> System -> FAX/ SMS server), PBX uses the Fax dialplan assigned to a user who sends Mail2Fax, instead of one specified in FAX/ SMS Server Settings. |
Option 2 – OLD, using a template
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Users can send faxes and SMS to one or multiple numbers.
Send SMS via CLASSOUND
How to send and receive SMS/ MMS via CLASSOUND
Send Fax/ SMS from Collaboration
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Users can send faxes from their Windows or Mac OS X running PC using Wildix Fax Printer (merged into WIService starting from WIService v. 3.7.1).
Refer to Fax Printer for Microsoft Windows/ Mac OS X Guide.
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Make sure your GSM trunk is configured in order to provide proper functioning. Check GSM Trunk Settings. |
For an SMS sent via GMS gateway only: when recipient replies to an SMS, it is possible to route the inbound SMS back to the original sender.
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- When replying to an SMS, prepend #extension to the message body. For example, to have the inbound SMS delivered to the user 360, write: #360 hello
The user receives the message as Post-It in Collaboration:
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Additional notes:
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Appendix: Analog fax machine
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Note: Consult Feature Codes Guide, Fax relay and Virtual scanner. |
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