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WiIdix Microservices Changelog: new features and improvements for Kite, Wildix Management portal (WMP), Wildix Integration Service(WIService), Screen sharing.

For Kite, WMP: no need to upgrade, the changes are available right away.

For Wildix Integration components (WIService, Screen sharing, Fax Printer, Outlook, TAPI driver): go to Collaboration Settings -> Extensions and click Update to install a new version (for WIService, there is also an auto-update option).

Other changelogs: https://www.wildix.com/new-releases-and-updates/

Link for sharing: https://wildix.atlassian.net/wiki/x/hADOAQ

Cloud Analytics (CDR-View 2.0) Date: 15.04.2024

Fixes

[WMS-19008] - wda: fixed an issue in which tags were not displayed correctly in Cloud Analytics (CDR-View 2.0) in some cases

Note: The fix is available starting from WMS Beta 6.06.20240412.1.

[WMS-19797] - wam: fixed an issue in which incorrect ACL permissions were applied to users accessing Cloud Analytics (CDR-View 2.0)

Documentation: Cloud Analytics (CDR-View 2.0) in CollaborationCDR-View in x-bees

Cloud Analytics (CDR-View 2.0) Date: 12.04.2024

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WIService v. 3.17.4 (Windows) Date: 01.02.2024

Fixes

[WMS-17813] - int: fixed an issue in which caller name lookup via Outlook Integration stopped working and caller number was displayed instead of the caller name

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[WMS-17712] - int: moved Outlook integration installation folder to the WIService folder on Windows

Fixes 

[WMS-17938] - int: fixed an issue with Outlook integration on Windows in which installer window continuously appeared for a very short period of time until WIService was stopped

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WIService v. 3.15.10 (Windows) Date: 24.08.2023

Fixes

[WMS-17842] - int: fixed a rare issue in which some antivirus software mistakenly detected WIService as a keylogger

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WIService v. 3.15.6, MonoLED-BT/ DuoLED-BT Firmware v. 0x5a15 Date: 03.08.2023

Fixes

[WMS-17504] - int: fixed an issue of incorrect status display on MonoLED-BT and DuoLED-BT headsets after user left the conference

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  • The support starts from WMS 6.03.20230630.3.
  • The feature is available for CLASSOUND users. In case CLASSOUND is not activated, the SMS won’t be sent.
  • CLASSOUND users in the UK (in case of “United Kingdom (2-way SMS) CLASSOUND DID”), US and Canada can also see the option Two-Way SMS.  

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WIService v. 3.14.10 Date: 03.07.2023

Fixes

[WMS-17296] - int: fixed an issue when Wizyconf user could not unmute himself when another user shared a YouTube video 

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Note: Contacts are now synced even when Outlook is not running

Fixes

[WMS-16413] - int: fixed an occasional issue in which WIService installation process froze on some Windows devices 

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WIService v. 3.10.7, Collaboration Chrome Extension v. 2.0.3 Date: 14.10.2022

Fixes

[WMS-15206] - int: fixed an issue in which WIService update stuck on installing Fax printer component on Windows

[WMS-15283] - sys: fixed an issue in which Settings menu of Wildix Collaboration browser extension appeared after initiating a call via dialing hot key

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WIService v 3.7.10 (Windows) Date: 31.05.2022

Fixes

[WMS-13786] - int: fixed an issue in which Teams user presence was not displayed in Outlook after WIService upgrade to v. 3.5.1

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WIService v 3.5.8 Date: 07.01.2022

Fixes

[WMS-10601] - int: fixed an issue with Headset integration on Windows, in which after a switch of PC user, the headset continued working with several sessions at the same time 

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WIService v 3.4.7 Date: 21.10.2021

Fixes

[WMS-12547] - int: fixed an issue in which a popup requesting screen sharing permissions on macOS didn't reappear if a user has previously denied it

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  • to enable/ disable DND, press and hold "On/Off hook" button

[WMS-12311] - int: deprecated WIService component starting from v 3.4.5 on macOS 10.11 and prior

Fix

[WMS-12344] - int: fixed several issues with connected Kuando Busylight or similar device in which:

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  • Jabra Link 380
  • Jabra Evolve2 30
  • Jabra Evolve2 40
  • Jabra Evolve2 65
  • Jabra Evolve2 85

Fixes

[WMS-11948] - kite: fixed an issue in which during a video call, if a user’s video was disabled, a grey video placeholder was displayed instead of a user avatar

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WMP, Fax Printer v 3.1.8, Screen sharing v 3.2.20, TAPI driver v 1.4.6, Outlook Integration v 2.6.20

Fixes

[WMS-11751] - int: Outlook Integration fixes several issues:

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Headset Integration v 2.9.8, Outlook Integration v 2.6.16, PBXs proxy server Date: 09.07.2021

Fixes

[WMS-11480] - pbxs: fixed an issue with impossibility to upload a PBX backup file using a proxy connection through pbxs.wildix.com

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  • apply your requests via WMP -> Help Desk-> Customer Care -> CLASSOUND -> select “Set or update CNAM (US/Canada Partners only)”
  • provide PBX and DID you want to order or modify CNAM
  • CNAM should not be longer than 15 characters
  • order can take up to 24 hours after submission to confirm by our vendor's database and up to 72 hours over business days for completion

Updated documentation: Wildix Terms and Conditions.

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Documentation: How to process and pay bills directly via WMP.

Fixes

[WMS-10897] - int: fixed an issue with screen sharing when it was impossible to move mouse correctly if two 2 displays were connected in extended mode on Windows 10

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WIService v. 3.2.4, Headset Integration v 2.9.3 Date: 19.03.2021

Fixes

[WMS-10828] - int: WIService stability improvements

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[WMS-10518] - app: added WIService native support to comply with macOS on Apple M1 chips

Fixes

[WMS-9237] - app: fixed an issue when it was impossible to generate calls using the option "Call with Wildix PBX" on macOS

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[WMS-10613] -kite: replaced Google+ (End-Of-Life) with Google SSO for Kite sign-in form

Fixes

[WMS-10486] - app: updated WIService version that is automatically installed during installation of Fax Printer, Headset integration and Screen sharing component on macOS

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