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Update repository: rel60 In case of automatic upgrade, make sure to specify the current repository. Link for sharing: https://wildix.atlassian.net/wiki/x/AQDIAw |
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Note: Automatic upgrades are performed from the repository used for manual upgrade. Weekly automatic upgrade is enabled by default. |
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Starting from January 3, WMS 6.04.20231220.3 upgrade becomes gradually available in different countries/ regions, according to the schedule below and available for the PBXs related* to:
*Note: PBX is considered as "related to a certain country", based on the Wildix sales manager assigned to the Partner, and not based on the physical location of the system or the customer. |
WMS 6.04.20231220.3 Stable Release Candidate Date: 21.12.2023
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Important: This version will be available only for PBXs related to the countries according to the schedule (see above)! You can use rel60rc repository for manual upgrade of your PBXs if you want to try this version right away. |
Improvements
[WMS-18549] - col: made updates to ensure smooth work of Collaboration conferences when Google Chrome ends support of third-party cookies
[WMS-18552] - col: in the view of Google Chrome upcoming plans to end support of third-party cookies, updated the logic to avoid issues with Collaboration authorization inside MS Teams
Fixes
[WMS-18210] - wms: fixed an issue in which settings for user import from Zoho were lost after closing the Import window
[WMS-18327] - dev: fixed an issue in which some old WP phones could not download custom ring tone and caller image in some cases if custom secure port was configured on the Hardware/ Virtual PBX, after upgrade to WMS 6.04.20231020.1
[WMS-18547] - int: fixed an issue in which Hold button didn’t work in Salesforce integration in case x-bees Web was selected as an active device
[WMS-18597] - sys: fixed an issue when after opening a new voicemail or missed call notification, another entry on the voicemail list was removed in some cases
[WMS-18600] - wms: fixed an issue in which user preferences were ignored by a call transferred from Call group on another PBX in WMS Network (e.g. the call was not sent to the voicemail after the timeout was reached)
[WMS-18604] - wms: fixed an issue with attended transfer via call group, in which caller name was not updated after the transfer was completed
[WMS-18722] - col: fixed an issue in which after logging in to Collaboration with a different user and performing a call via Collaboration extension, the extension tried to perform the call from the previous user
Limitations:
- Collaboration Chrome extension does not currently work with Collaboration in case of a cross domain iFrame (for example in Microsoft Teams)
- Users have to refresh Collaboration before logging in if Collaboration is used in cross domain iFrame (for example in Microsoft Teams)
WMS Stable Hotfix Date: 13.11.2023
Fix
[WMS-18199] - wms: fixed an issue in which there was no call recording attached in email notification if the selected call recording format was mp3, after upgrade to WMS 6.04.20231004.1
WMS Stable Hotfix Date: 02.11.2023
Fix
[WMS-17995] - col: fixed an issue in which PDF file of the sent fax was missing in call history after upgrade to WMS 6.03.20230828.1
WMS Stable Hotfix Date: 30.10.2023
Fix
[WMS-18292] - sys: fixed an issue when calls were not delivered to agents due to PBX engine thinking there was another call (reverted the fix of the ticket [WMS-17499] - sys: fixed an issue in which call group agents received more than one call at a time even though call waiting was disabled)
WMS Stable 6.04.20231020.1 Hotfix Date: 23.10.2023
Fixes
[WMS-18083] - sys: fixed an issue in which dynamic call group members were lost after applying backup
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- Rolled back Start, WorkForce, and WelcomeConsole firmwares due to found regression with Low volume on MonoLED/ DuoLED-BT headsets
WMS Stable 6.04.20231012.1 Date: 12.10.2023
New Features
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Documentation: How to configure Departments tree.
Improvements
[WMS-17136] - sys: extended the API endpoint /v1/iOS/Config/ by adding the parameter Country, which includes the code of the country (ISO 3166 standard) where the PBX is located
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Note: With the current update, the response from GET /api/v1/PredictiveDialer/calls contains an array of strings with the value "campaignID" appended to the end of each string.
Fixes
[WMS-14277] - col: fixed an issue in which after muting the microphone and putting the call on hold, the microphone was not muted when the call was resumed
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[WMS-18211] - sys: fixed an issue of PBX engine crash in some rare cases
WMS Stable Hotfix 6.03.20230911.4 Date: 11.09.2023
Fix
Released the changes from [WMS-17486], [WMS-17519], [WMS-17537], that were lost after release of WMS version 6.03.20230828.1
WMS Stable Hotfix 6.03.20230828.1 Date: 28.08.2023
Fix
[WMS-17626] - wms: fixed an issue in which fax delivery status report sent to email didn’t contain PDF file of the sent fax, after upgrade to WMS 6.03
[WMS-17838] - wms: fixed an issue in which some email notifications about received fax were delivered without an attachment after upgrade to WMS 6.03
Stable 6.03.20230816.1 Date: 16.08.2023
Improvement
[WMS-17581] - dev: improved W-AIR provisioning logic so that old W-AIR bases (Small Business, W-AIR Networks, Hybrid W-AIR Networks) get the 670b1 firmware, to avoid an issue of poor audio quality on W-AIR Basic2 handsets
Fixes
[WMS-16476] - x-ca: fixed an issue in which time in Scheduled reports (e.g. in fields Wait time / Ring time) was displayed in seconds only, instead of hh:mm:ss format
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Stable Hotfix Date: 21.07.2023
Fix
[WMS-17598] - ios/android: fixed an issue in which Collaboration app on mobile was not ringing during an incoming call, if the call was made to a call group and the app was in a sleep state
Stable Hotfix Date: 18.07.2023
Fix
[WMS-17583] - dev: fixed an issue when it was not possible to update W-AIR headset firmware
WMS Stable Hotfix 6.03.20230712.2 Date: 13.07.2023
Fixes
[WMS-17486] - col: fixed an issue in which it was not possible to select Web as an active device in Collaboration in case of teams4Wildix (Mode 2) integration, after WMS upgrade to 6.03.20230626.2
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WMS Stable Hotfix 6.03.20230709.1 Date: 10.07.2023
Fix
[WMS-17536] - sys: fixed an issue in which calls were not distributed to call group members after a certain period of time (WMS-13025 was reverted)
Stable 6.03.20230630.3 Date: 04 July 2023
Improvements
[WMS-13300] - sys: added possibility to use user’s language for voice prompts for incoming calls instead of the trunk’s language
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[WMS-17353] - sys: improved Identities feature so that CLASSOUND flat fee is applied to the original caller instead of a single account assigned to DID
Fixes
[WMS-9882] - wms: made some fixes and improvements in WMS:
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WMS Stable 6.02.20230510.1 Date: 11 May 2023
Improvements
[WMS-15759] - wms: added custom config parameter that allows to avoid an issue in which WP phones of Call group members continued to ring after the call was answered, which occurred in case of large amount call group member with "Colleague" BLF buttons configured
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When the parameter is enabled, sending PUBLISH messages is skipped.
Fixes
[WMS-16536] - wms: fixed some WMS interface issues in which:
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- “Man down” alarm on W-AIR LifeSaver was not triggered if “No movement” alarm was enabled at the same time and the pre-alarm delay was set to a value other than 0.
- W-AIR LifeSaver handset stopped ringing too fast before the incoming call was answered if “No movement” alarm was enabled and the handset was motionless for some time before the call.
- “No movement” alarm randomly stopped working until the W-AIR LifeSaver handset was rebooted.
- Fixed an issue in which language settings on W-AIR handsets changed to English after handset reboot, after upgrade to firmware v. 0650b2
WMS Stable 6.02.20230328.2 Hotfix Date: 30 March 2023
Fixes
[WMS-16713] - sys: fixed an issue when after some updates on the Zoho CRM side, users having Zoho PhoneBridge Integration with Wildix experienced data loss (call activity in Zoho CRM could not be created)
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WMS Stable Hotfix Date: 24 March 2023
Fixes
[WMS-16621] - wms: fixed an issue in which “403 Forbidden” error was displayed when opening a terminal on Hardware PBX after upgrade to WMS 6.02.20230306.1
[WMS-16647] - wms: fixed an issue in which error message was displayed when adding a new ACL group on Client PBX in WMS Network
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- By default, changing license type is allowed (the ACL rule set to Can - Change license type)
- The ACL rule is available for users with admin rights
Documentation: ACL rules and Call classes management - Admin Guide
[WMS-15424] - sys: added possibility to enable secure connection for sending CDR data to external backend for MySQL
- Documentation: Custom config parameters List (please refer to section Other -> "Enable SSL connection to remote MySQL server")
[WMS-15592] - col: added possibility to create Wildix Conference via Outlook
How-to:
- Click on the button New Wildix Conference on the Home screen
- Enter necessary details, like title and time of the conference
- Both an event in Outlook and Wildix Conference are created. The event description includes the link to Wildix Conference as well as dial-in numbers
- When creating an Appointment in Outlook, you can also add Wildix Conference: just click on the Wildix Conference button next to the Actions section
The support starts from WIService 3.12.
Current limitation:
- In case you have a MS Teams meeting add-in, it is recommended to disable the setting "Add online meeting to all meetings” in Files -> Options -> Calendar -> Add meeting provider
Documentation: Outlook integration for Microsoft Windows.
[WMS-15807] - x-hoppers: added possibility to set up integration with Veesion, which allows to detect theft in retail stores in real time
- Documentation: x-hoppers integration with Veesion
[WMS-16297] - wms: extended functionality of API endpoint /api/v1/iOS/Config/ by adding a new feature, that allows to configure which numbers dialled via mobile Collaboration app should be automatically forwarded to native dialler
How-to:
- Add the following parameter to /rw2/etc/env.custom.ini file:COLLABORATION_MOBILE_DIRECT_CALL=xxx,yyy
where xxx, yyy are the extensions/ numbers, calls to which are automatically forwarded to the native dialler. By default, the field is empty.
Notes:
- The support starts from Android Collaboration app v. 5.11; iOS Collaboration app v. 8.11
- API request GET /api/v1/ios/config/ returns all env-parameters in the property env
Documentation: Custom config parameters List.
Improvements
[WMS-12048] - wms: added possibility to configure trusted IP list in WMS
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- added progress bar in case of deleting multiple groups
- updated design of 'Edit admin permissions' modal window
Note: Also, the following API endpoints have been extended:
- GET /api/v1/PBX/AclGroups/ - for each record, an array of "adminRules" has been added, which is required for editing admin permissions. The array may be empty
- GET /api/v1/PBX/AclGroups/Rules - added a list of all rules for admin permissions, named "adminList"
- PUT /api/v1/PBX/AclGroups/<id> - this endpoint can now edit admin permissions
[WMS-15061] - sys: improved system security
[WMS-15149] - wms: made UI/ UX improvements and updated design of WMS interface:
- The top menu was moved to the left sidebar
- The sidebar menu has two states: standard and small (collapsed); for small screens (less than 1099px), the sidebar is always small
- Added information about user at the top (avatar, role, name)
- Improved confirmation (reset, reboot, shut down)
- Improved frontend (rendering) performance and backend performance (for some APIs)
- Extended sound dialog (added new engine - neural TTS)
- Added new API for backups
- Improve visualization and rendering for backups page
- Improved visualization and rendering for WMS network page (Virtual/ Hardware PBXs)
- Improved visualization and rendering for hotel integration
- Improved visualization and rendering for debug page
- Improved visualization for ‘Generate call' dialog
- Improved blacklist behaviour and users registration check
- Fixed an issue with impossibility to remove partner logo
- Minor bug fixes
Documentation: WMS Start Guide - English
[WMS-15439] - sys: increased the maximum number of characters allowed to be send in SMS via Collaboration up to 670 symbols
- Note: Sending SMS using SMS API allows the same number of characters
Documentation: Collaboration User Guide.
[WMS-15494] - col: added Catalan to the supported languages in Collaboration
How-to:
- In Collaboration, go to Settings -> Personal -> Language
- Choose Catalan
Or, the language can be chosen via WMS -> Users -> Edit user -> Language
[WMS-15517] - x-ca: to optimise system performance, improved the logic so that x-caracal tab in browser is paused after 10 minutes of inactivity
[WMS-15536] - sys: for USA and Canada, CLASSOUND license now includes Worldwide Phonebook (CNAM) lookup option which features number detection; Worldwide Phonebook (CNAM) is no longer available in the Premium License
[WMS-15692] - wms: made some improvements on the Dialplan page:
- On the Edit dialplan rule window, added buttons Expand all and Collapse all, which allow to see all entries in a glance and make navigation among dialplan entries easier
- Note: The buttons are greyed out if there are no entries to expand or collapse correspondingly
- Added comment field next to number which gives possibility to add comments to Dialplan entries
- Note: Only letters, digits, and space are allowed in this field. The field is not mandatory and can be left empty
[WMS-15733] - sys: improved the logic so that root partition is automatically increased on Hardware PBXs depending on the disk size
[WMS-15744] - wms: improved the upgrade logic to fix an issue in which Hardware PBX could not upgrade from WMS 5 to WMS 6 because of lack of space
[WMS-15752] - sys: changed codec priority in SIP Trunk configurations, enforcing alaw, ulaw codecs to be used on top of g729, for improved audio quality
- Note: The change will be applied only for new trunks, or after resaving the current trunk
[WMS-15960] - wms: added possibility to import custom fields and language when importing users from Google
How-to:
- To activate the possibility, admin needs to enable the checkbox “Access to custom fields (admin view)” on the Import from Google screen in WMS
- The following fields were added:
- language
- Custom_* (the * character stands for the name of the custom field)
[WMS-16165] - wms: added possibility to prioritize calls to a user belonging to different call groups by the longest waiting time
How-to:
- Add the following global Dialplan variable in WMS -> Dialplan -> General Settings -> Set dialplan variables: PRIORITIZE_MULTIPLE_QUEUES_LONGEST_WAITING_ANSWER=yes
- By default, the feature is disabled
- When the functionality is on, agent receives a call from the queue that has the longest waiting time and next calls are not assigned to another agent until the longest waiting call is answered
Documentation: Custom Global Dialplan Variables List.
[WMS-16171] - sys: made improvements to the welcome message which is sent to a mobile user, by adding PBX domain to the download app link, so that the PBX domain is inserted automatically during login
Note: The support starts from Android app v. 5.11, iOS app v. 8.11.
Fixes
[WMS-10884] - wms: improved accuracy of data grouped by User / Group / Number in CDR-View and fixed issues in which 1) calls from mobility were displayed as external; 2) grouping by user/ group provided misleading data if 2 PBX users participated in a call
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[WMS-16066] - dev: rolled back W-AIR firmware v. 0530b9 due to found issue in which W-AIR base stations randomly started to have huge network latency until rebooted, which resulted in such an issue as bad audio during calls
WMS Stable 6.01.20230123.2 Date: 23 January 2023
Improvements
[WMS-15278] - wms: added additional fields (extensionAttribute1-15) to import of users from Office 365, that allow to sync Custom attributes
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https://www.wildix.com/wp-content/wms-api/
Fixes
[WMS-15448] - col: fixed an issue in which user got fax delivery error when sending fax from Send fax window in Collaboration, though the fax was sent successfully
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WMS Stable Hotfix Date: 19 December 2022
Updated package: 6.01.20221122.1
Fix
[WMS-15910] - sys: fixed a vulnerability issue with Server-side request forgery (SSRF) via the component ZohoClient.php in the WMS
- Note: WMS 6.01 PBXs automatically received this fix so upgrade to this version is not required.
WMS Stable Version 6.01.20221122.1 Date: 28.11.2022
Improvements
[WMS-14150] - dev: improved provisioning logic to handle upgrades of mixed W-AIR networks, which include both new (SyncPlus and Small Business R2) bases and bases that are end of life (W-AIR and Small Business R1)
[WMS-14430] - sys: added support of Basque language on WP phones
[WMS-14797] - x-ca: added display of user presence status message in x-caracal Realtime and Agent reports
[WMS-14867] - sys: improved security of how web passwords are stored
Note: Web password is encrypted when:
- old backup is applied
- users are uploaded from CSV file
- an old user on a running system has unencrypted password
[WMS-15545] - sys: added sound package with system sounds in Basque language
The package is available in WMS -> Settings -> PBX -> Language and region -> Sounds packages
[WMS-15598] - sys: added a new provisioning parameter for x-hoppers headsets that allows controlling silent charging setting
Requirements:
- W-AIR firmware starting from v 650b2
- Activated x-hoppers
How-to:
Add the following parameter with one of the values to the [wildixair] section of /rw2/etc/provision.conf file:
WairSilentcharging = on | off | deactivated
- on: only LED indication while charging
- off: normal mode with LED indication and audio while charging
- deactivated: headset is disconnected and can’t receive calls while charging
By default, silent charging is set to On.
[WMS-15659] - wms: added a new API endpoint that allows to set presence for multiple users at once
PUT /api/v1/pbx/presence/ - lets to set status (dnd/away), status message, and till what time the status is set for the specified extensions
Note: Available only for administrators
API documentation can be accessed via PBX and by the link:
https://www.wildix.com/wp-content/wms-api/
Fixes
[WMS-13043] - wms: added possibility to sync presence status between PBXs in WMS Network
[WMS-14649] - col: fixed an issue in which it wasn’t possible to see incoming video stream from 2N intercom during an outgoing call, after upgrade to Chrome 103
[WMS-15266] - sys: fixed an issue in which auto upgrade of Hardware PBXs could not be started due to lack of space at /var/log/ directory
[WMS-15640] - wms: fixed an issue with presence sync between PBXs in WMS Network when using Microsoft 365 calendar integration
[WMS-15673] - wms: fixed an issue in which pop-up messages were not visualised in WMS if admin used French language and the WMS network was not aligned with licences on the PBX
[WMS-15686] - sys: fixed an issue in which emails with 2FA code were not sent after PBX upgrade to WMS 6.01
[WMS-15710] - wms: fixed an issue in which SIP Proxy didn’t start after reboot, after upgrade to WMS 6.01
New Firmware
New W-AIR firmware v 650b2
| Warning |
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Important: Starting from the current version, all further W-AIR firmwares will be released only for W-AIR Sync Plus and W-AIR Small Business R2 bases. |
[WMS-15276] - dev: retail mode is now automatically enabled on x-hoppers headsets if x-hoppers is activated on a PBX
The following settings are pre-configured:
- Retail Mode: On
- Audio feedback: Voice
- Silent charging: On
- Silent mode: Off
Documentation: https://wildix.atlassian.net/wiki/x/QB-OAQ.
WMS Stable Version 6.01.20221019.4 Date: 24.10.2022
New Features
[WMS-12489] - wms: added possibility to choose which user data (personal data, voicemails, etc.) has to be deleted
How-to:
- Go to WMS -> Users
- Choose user or a group of users -> click delete (-)
- Select data to be deleted -> click Ok
The list of options you can choose from:
- Personal data (avatar, mobile phone, email, new passwords)
- Voicemails
- Voicemail greetings
- Calls (history, records, faxes)
- Chat history
- Phonebooks
- Call group member
- Missed call manager
- Paging group member
- Applications (s2s, simple token)
- Unassign devices
If you want to delete user and all their data, tick off the option “User with all data”
Notes:
- Updated API endpoint DELETE /PBX/Colleagues/{id}/ with the new parameters
- Removed API endpoint for multiple user deletion DELETE /PBX/Colleagues/{ids}/
API documentation can be accessed via PBX and by the link:https://www.wildix.com/wp-content/wms-api/.
[WMS-13627] - sys: added possibility to set up backend for storing chat and call history (CDR) on Cloud PBXs
How-to:
- Go to WMS -> Settings -> PBX -> Call and chat history
- Configure backend: proceed to MySQL/ MSSQL/ Sqlite tab -> enter the necessary data -> click Save
- Go to Settings tab -> select the configured backend in the CDR-backend field -> click Save
Documentation: WMS Settings Menu - Admin Guide.
[WMS-14162] - dev: added possibility to modify sound volume (RX and TX gain levels) on FXS r3 media gateways via custom provisioning settings
How-to:
- Add the following parameters to [wildixfxs2] section in /rw2/etc/provision.conf file:
RXgain= -10-10
TXgain= -10-10
By default, RX gain is -2 dB, TX gain is 0 dB.
Documentation: Provisioning Custom Settings
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- To extend the limit of voicemails (by default, the maximum number is 100), change the value of following parameter in the /etc/callweaver/voicemail-custom.conf file:
maxmsg=200
Where 200 is the desired number of allowed voicemails.
Note: Maximum value is 9999
Documentation: Custom config parameters List
[WMS-14242] - sys: added an option to allow calls from users that have the same public IP address as a static trunk
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- The following values are allowed: +0..9*# a-z A-Z
- WelcomeConsole extension module is also supported
- BLF Prefix doesn’t work for phonebook calls
- BLF Prefix is not displayed on Fn keys tab in Collaboration
Improvements
[WMS-9003] - wms: made some fixes and improvements on the Dialplan page in WMS:
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[WMS-15054] - sys: for improved security, closed Port 53 for public networks on Hardware / Virtual PBXs
Fixes
[WMS-10889] - col: fixed an issue in which shared reports in CDR-View had incorrect tags (instead of the tags selected by user who initially created the report)
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