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WiIdix Microservices Changelog: new features and improvements for Kite, Wildix Management portal (WMP), Wildix Integration Service(WIService), Screen sharing. For Kite, WMP: no need to upgrade, the changes are available right away. For Wildix Integration components (WIService, Screen sharing, Fax Printer, Outlook, TAPI driver): go to Collaboration Settings -> Extensions and click Update to install a new version (for WiService, there is also an auto-update option). Other changelogs: https://www.wildix.com/new-releases-and-updates/ Link for sharing: https://wildix.atlassian.net/wiki/x/hADOAQ |
Cloud Analytics (CDR-View 2.0) Date: 12.12.2023
Improvement
[WMS-18687] - applied data retention policy for Cloud Analytics (CDR-View 2.0) according to Storage licenses on a PBX
By default, Cloud Analytics includes the data for 3 months. During this period, all relevant data is retained and available for analysis. If you require the data to be stored for a longer period of time, you need to order additional storage licenses.
See more in documentation: Rotation Policy for Cloud Analytics
Cloud Analytics (CDR-View 2.0) Date: 05.12.2023
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WMP Update Date: 29.11.2023
Improvement
[WMS-18351] - wmp: added possibility to get Storage license for Hardware/ Virtual PBXs in WMP
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WIService v. 3.16.8 (Windows) Date: 28.11.2023
Improvement
[WMS-18517] - int: fixed an issue in which incorrect error message (“Unsupported PBX version” instead of “Collaboration not connected”) was displayed when creating a conference in Outlook Integration, when Collaboration was not connected
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s2s Update Date: 01.11.2023
Improvement
[WMS-18277] - sys: updated s2s-client-php library used for WMS API requests, for improved performance
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Cloud Analytics (CDR-View 2.0) Date: 26.10.2023
Improvement
Added possibility to filter report data by choosing the necessary filter value right on the report
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WIService v. 3.16.4 (Windows) Date: 06.10.2023
Improvement
[WMS-18156] - int: improved performance and stability of Outlook integration
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Cloud Analytics (CDR-View 2.0) Date: 03.10.2023
Improvement
Improved the display of Talk Time on the Data Grid report, so that the data is displayed in the format hh:mm:ss for more convenience.
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WIService v. 3.16.2 Date: 27.09.2023
Improvement
[WMS-17971] - int: improved the logic so that logs of Collaboration native app are sent via WIService -> About -> Send Feedback button
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WIService v. 3.16.1 Date: 11.09.2023
Improvement
[WMS-17712] - int: moved Outlook integration installation folder to the WIService folder on Windows
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CLASSOUND Date: 06.09.2023
Improvement
- Added possibility to activate Extended CLASSOUND CNAM for US DIDs
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WIService v. 3.15.11 (Windows) Date: 30.08.2023
Improvement
[WMS-17909] - int: improved the logic of Collaboration native app auto update on Windows, so that old Windows OS like 8.1 or earlier do not get the Collaboration native app version that supports Windows 10 or higher only
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WIService v. 3.15.9 (Windows) Date: 10.08.2023
Improvement
[WMS-17705] - int: made some performance and stability improvements during installation and update of WIService on Windows
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Cloud Analytics (CDR-View 2.0) Date: 02.08.2023
Improvement
- Made improvements to the Date filter, by extending the list of filtering options you can choose from. Previously, you could select the required period using on/ before/ between values only. Now, there is more flexibility with the new options added: yesterday, today, this/ last week/ month, etc. There are now two tabs on the Date filter screen: Fixed (with some of the values that were already available) and Rolling (includes the values introduced in the current release).
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WIService v. 3.15.1 Date: 10.07.2023
Improvement
[WMS-17213] - int: improved support and performance of EPOS Sennheiser headsets
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CLASSOUND Date: 07.07.2023
Improvement
[WMS-15803] - sys: added possibility to send SMS from the call dialog in Collaboration
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- The support starts from WMS 6.03.20230630.3.
- The feature is available for CLASSOUND users. In case CLASSOUND is not activated, the SMS won’t be sent.
- CLASSOUND users in the UK (in case of “United Kingdom (2-way SMS) CLASSOUND DID”), US and Canada can also see the option Two-Way SMS.
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WMP Update date: 19.06.2023
Improvement
[WMS-17286] - wmp: added a new tab “Wildix Grand Prix” which includes Wildix Q2 2023 Final Lap report
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WIService (Windows) v. 3.14.6 Date: 19.06.2023
Improvement
[WMS-17099] - int: included VC Redist into WIService to avoid situations when WIService didn’t work on Windows because VC Redist was not installed or its version was incompatible
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CLASSOUND Date: 15.06.2023
Improvement
[WMS-17353] - sys: improved Identities feature so that CLASSOUND flat fee is applied to the original caller instead of a single account assigned to the DID number
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WIService v. 3.14.5 Date: 08.06.2023
Improvement
[WMS-16881] - int: made some security improvements
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WIService v. 3.14.4 Date: 26.05.2023
Improvement
[WMS-16884] - int: improved performance of Outlook calendar sync on Windows and improved WIService stability on macOS
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WMP Update Date: 25.05.2023
Improvement
[WMS-16812] - wmp: added possibility to view quarterly MRR on WMP Dashboard
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WIService (Windows) v. 3.14.1 Date: 12.04.2023
Improvement
[WMS-16135] - int: moved to Microsoft Outlook Messaging API "Extended MAPI" for improved stability and performance of Outlook integration
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WIService v.3.13.3, MonoLED-BT/ DuoLED-BT Firmware v. 0x59EE Date: 14.03.2023
Improvement
[WMS-16432] - int: added possibility to disable/ enable beep tone mute reminder for MonoLED-BT and DuoLED-BT headsets
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WIService v. 3.13.1 Date: 01.03.2023
Improvement
[WMS-15871] - int: some performance and security improvements
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MonoLED/ DuoLED Firmware v. 0x59ED Date: 23.02.2023
Improvement
[WMS-16431] - dev: stability improvements for Mono/ DuoLED Headset on macOS Ventura with M-series chips
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WIService (Windows) v. 3.12.2 Date: 18.01.2023
Improvement
[WMS-15592] - col: added possibility to create Wildix Conference via Outlook integration on Windows
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CLASSOUND Date: 10.01.2023
Improvement
[WMS-15833] - classound: streamlined the process of getting CLASSOUND Outbound calls and Full Porting, making DIDs available in WMP instantly, as soon as the order is placed
Documentation: CLASSOUND Activation Request
WMP Date: 04.01.2023
Improvement
[WMS-15935] - wmp: updated links to PBX VM images, making the images available for download only for authenticated users (users logged in to WMP)
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WIService v. 3.12.1 Date: 04.01.2023
Improvement
[WMS-15990] - int: renewed SSL certificate
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Documentation: What is WIService
WMP Date: 14.12.2022
Improvement
[WMS-15648] - wmp: extended the list of available regions with Zurich and Spain when adding a PBX in WMP
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Documentation: What is WIService
Improvement
[WMS-15645] - int: added support of new Jabra headsets
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WIService v. 3.10.7, Collaboration Chrome Extension v. 2.0.3 Date: 14.10.2022
Fixes
[WMS-15206] - int: fixed an issue in which WIService update stuck on installing Fax printer component on Windows
[WMS-15283] - sys: fixed an issue in which Settings menu of Wildix Collaboration browser extension appeared after initiating a call via dialing hot key
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Documentation: What is WIService
WMP Date: 04.10.2022
Improvement
[WMS-14754] - wmp: added “Pay My Bill” button to the invoice PDF and emails with invoice sent to US Partners
WIService v. 3.10.4. Date 30.09.2022
Improvement
[WMS-15120] - added possibility to open a browser tab with Collaboration via WIService
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CLASSOUND Date: 22.09.2022
Improvement
[WMS-14757] - wmp: added Instant Virtual Porting option when ordering Full DIDs Porting via WMP, which allows to receive incoming calls to existing numbers via CLASSOUND almost immediately
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Also, added “Help” link on the WIService About screen, which leads to WIService documentation.
WMP Date: 16.09.2022
Improvement
[WMS-15039] - wmp: added possibility for US Partners to use Apple Pay/ Google Pay options for paying bills via WMP
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WIService v. 3.10.1. Date 05.09.2022
Improvement
[WMS-11092] - int: made some screen sharing performance improvements
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CLASSOUND Date: 23.08.2022
Improvement
[WMS-14227] - wmp: made some improvements on the “Stats of calls” and “List of calls” tabs of the CLASSOUND Dashboard in WMP:
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WIService v. 3.9.1 Date: 15.08.2022
Improvement
[WMS-12727] - int: added possibility to send feedback about WIService
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CLASSOUND Date: 12.08.2022
Improvement
[WMS-14061] - classound: in the scope of E911 Compliance, added possibility to set up multiple Callback numbers used for emergency calls in the USA
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Documentation: How to send and receive SMS via CLASSOUND
WMP Date: 09.08.2022
Improvement
[WMS-14287] - wmp: added a new payment method for US Partners, which allows payments with Credit card
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[WMS-13872] - classound: allowed calls via CLASSOUND from any PBX in WMS Network if at least one PBX has CLASSOUND license
WMP Date 02.08.2022
Improvement
[WMS-14565] - wmp: added information about expected shipment of orders in WMP
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[WMS-14683] - int: fixed an issue in which WIService could not be started on macOS 11.6.8 or earlier after upgrade to WIService v. 3.8.1
WMP Date: 26.07.2022
Improvement
[WMS-11752] - wmp: added possibility to activate automatic payment of invoices via WMP
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Documentation: How to process and pay bills directly via WMP
WMP Date: 25.07.2022
Improvement
[WMS-14370] - wmp: added possibility to transfer HWaaS devices from one PBX to another via WMP
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WIService v. 3.8.1 Date: 22.07.2022
Improvement
[MS-14427] - int: made some performance improvements for Headset integration:
- improved headsets support
- fixed an issue on some headset models in which it wasn’t possible to resume a call from hold via the headset if “Ring on hold” option was disabled
- fixed an issue with unhold functionality on Sennheiser SC 660 headset, with “Ring on hold” enabled
WMP Date: 05.07.2022
Improvement
[WMS-13588], [WMS-14407] - wmp: implemented the policy of adding support cost to the purchase of a LifeTime license and added a relevant notification on the WMP
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[WMS-14207] - int: fixed an issue with Outlook integration in which it wasn’t possible for user to choose calendars for sync with Collaboration in some cases
WMP Date: 30.06.2022
Improvement
[WMS-13703] - wmp: added possibility to download Wildix training certificates via WMP
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WMP, CLASSOUND Date: 20.06.2022
Improvement
[WMS-13661] - wmp: added possibility to add/ edit Emergency 911 address via WMP
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[WMS-13855] - int: fixed an issue in which WIService was blocked by Sophos antivirus on Windows, starting from WIService v. 3.7.3
WMP Date 26.05.2022
Improvement
[WMS-14102] - wmp: added possibility to order CLASSOUND DIDs for Resellers via Wildix Management Portal
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- Note: Outbound SMS data is displayed starting from 05 May 2022
WMP Date 12.05.2022
Improvement
[WMS-14018] - wmp: improved possibility for Partners to manage Resellers
- To manage existing Resellers, go to the Reseller’s Contacts -> click Add and create a new Contact. The new Contact is activated automatically (no email confirmation required), and allows Portal access.
- When adding a new Reseller, you are now immediately asked to create a Contact for the Reseller. This Contact is automatically granted Portal access.
WMP Date 09.05.2022
Improvement
[WMS-13644] - wmp: added a new option "Convert LT to Recurrent 2022" under Customer Care -> Promo related questions in WMP, which allows to send a request for converting LifeTime PBXs into recurrent ones
Note: To have the request processed correctly, the following details should be provided:
- List of PBXs to be converted from LT to Recurrent
- Expected number and type of licenses on each PBX
WMP Date: 05.05.2022
Improvement
[WMS-13591] - wmp: allowed to add services to PBXs under Commitment
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CLASSOUND Date: 22.04.2022
Improvement
[WMS-11721] - classound: allowed international call transfer within Call Termination Area 1
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WIService v 3.7.6 (Windows) Date: 19.04.2022
Improvement
[WMS-13463] – col: deprecated x86 Windows Collaboration native app as 32-bit systems are no longer used
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WIService v 3.7.3 (Windows), v. 3.7.4 (macOS) Date 01.04.2022
Improvement
[WMS-13353] - int: upgraded WIService on Windows to 64-bit version
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CDR-View, Date 23.03.2022
Improvement
[WMS-13606] - sys: changed the logic and activation procedure of the unified CDR-View in WMS Network:
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WIService v 3.7.2 Date: 18.03.2022
Improvement
[WMS-13462] - col: added logic so that Collaboration native app on macOS is updated automatically via WIService
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[WMS-13496] - wmp: fixed an issue of incorrect currency symbol (euro instead of CHF) in Price list (Excel format) for Switzerland partners
Improvement
[WMS-13547] - wmp: added email notification for Partners informing about changes of licence count on PBXs that belong to them or their Resellers/ End Users
WIService v 3.7.1 Date: 16.03.2022
Improvement
[WMS-13050] - int: merged Fax Printer functionality into WIService
WIService v 3.6.3, Jabra Headsets Date: 03.03.2022
Improvement
[WMS-8739] - col: added logic of automatic update of Collaboration native app on Windows (64-bit version) via WIService
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WIService v 3.5.12 Date: 16.02.2022
Improvement
[WMS-13336] - int: WIService performance improvements
WIService v 3.5.11 Date: 09.02.2022
Improvement
[WMS-13360] - int: added support for new Kuando Busylight Alpha device
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WIService v 3.5.10 Date: 03.02.2022
Improvement
[WMS-13299] - int: added support for new model of Kuando Busylight UC Omega device
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CLASSOUND Date: 28.01.2022
Improvement
[WMS-13074] - wmp: added "Stats of SMS" and "List of SMS" to CLASSOUND reports in WMP Dashboards
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WIService v 3.5.7 Date: 04.01.2022
Improvement
[WMS-13005] - int: made some WIService UI improvements under Windows Quick Launch Toolbarand macOS Menu Bar
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[WMS-12762] - kite: added an event with post message “callEnded” at the end of Kite video/ audio call, which can be used for external integrations to give possibility to return to the initial screen after Kite call is ended
Improvement
[WMS-9781] - int: merged Outlook Integration into Wildix Integration Service on Windows
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WIService v 3.4.10, Outlook Integration v 2.7.2 Date: 07.12.2021
Improvement
[WMS-11493] - int: added the Update Now button that allows manual WIService update on macOS and Windows
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WIService v 3.4.9, Outlook Integration v 2.7.1 Date: 29.11.2021
Improvement
[WMS-12729] - int: improved the connection security and reliability between Outlook and WIService
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- to enable/ disable DND, press and hold "On/Off hook" button
[WMS-12311] - int: deprecated WIService component starting from v 3.4.5 on macOS 10.11 and prior
Fix
[WMS-12344] - int: fixed several issues with connected Kuando Busylight or similar device in which:
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WIService v 3.3.3 Date: 05.08.2021
Improvement
[WMS-11852] - int: WIService stability improvements on macOS and Windows
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Kite Documentation will be updated later.
Improvement
[WMS-11491] - int: merged Headset integration functionality into WIService on macOS
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WIService v 3.3.2, Screen sharing component v 3.2.19, Fax printer v 3.1.7, TAPI driver v 1.4.5 Date: 16.07.2021
Improvement
[WMS-11679] - int: signed uninstall exe files for Wildix integration components to prevent them from being detected by antivirus software
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Headset Integration v 2.9.7 Date: 28.06.2021
Improvement
[WMS-10610] - int: added battery level support for DuoLED-BT to be displayed under Headset integration on macOS
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- apply your requests via WMP -> Help Desk-> Customer Care -> CLASSOUND -> select “Set or update CNAM (US/Canada Partners only)”
- provide PBX and DID you want to order or modify CNAM
- CNAM should not be longer than 15 characters
- order can take up to 24 hours after submission to confirm by our vendor's database and up to 72 hours over business days for completion
Updated documentation: Wildix Terms and Conditions.
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CLASSOUND Date: 26.05.2021
Improvement
[WMS-10285] - classound: added support for the US/ Canada 911 Emergency calls
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Documentation: How to configure and use CLASSOUND.
WMP Date: 19.05.2021
Improvement
[WMS-11147] - wmp: added option to request tax breakdown for invoices/ quotes for the US and Canada
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WIService v 3.2.10 Screen sharing v 3.2.17, WMP, File sharing Date: 23.04.2021
Improvement
[WMS-8553] - sap/wmp: added possibility to download invoices in .csv format and CLASSOUND Usage reports
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WIService v 3.2.9 Date: 16.04.2021
Improvement
[WMS-10946] - int: added auto update option for MSI packages
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Outlook Integration v 2.6.13 Date: 08.04.2021
Improvement
[WMS-10820] - int: Outlook integration improvements:
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[WMS-9247] - int: fixed an issue with impossibility to generate a call using click2call feature (tel:, sip:) for Microsoft users without admin rights
WMP Date: 31.03.2021
Improvement
[WMS-10768] - wmp: Help Desk redesign - added a form for Customer Care requests
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WIService v 3.2.5, Screen Sharing v 3.2.15, Outlook Integration v 2.6.11, Fax Printer v 3.1.6 Date: 25.03.2021
Improvement
[WMS-10609] - int: added battery level support for DuoLED-BT to be displayed in WIService tray menu on Windows (coming soon)
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Outlook Integration v 2.6.9, Headset Integration v 2.9.2, Screen Sharing v 3.2.13, Fax Printer v 4.1.4 Date: 15.03.2021
Improvement
[WMS-10598] - int: added native support for Headset integration, Fax printer and Screen sharing to comply with macOS on Apple M1 chips
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WIService v. 3.1.17 Date: 02.03.2021
Improvement
[WMS-10518] - app: added WIService native support to comply with macOS on Apple M1 chips
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Kite, TAPI driver, Fax printer v. 4.1.3, Headset integration v. 2.9.1, Screen sharing component v. 3.1.12 Date: 23.02.2021
Improvement
[WMS-10613] -kite: replaced Google+ (End-Of-Life) with Google SSO for Kite sign-in form
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Outlook integration v. 2.6.4 Date: 15.02.2021
Improvement
[WMS-10039] - app: fixed an issue with status of MS teams' users not showing in Outlook
[WMS-10483] - app: fixed an issue when after deleting the integration, it was still displayed as Installed in Collaboration Settings -> Extensions
WMP Date: 10.02.2021
Improvement
[WMS-7671] – wmp: allowed sharing of Per User Licenses between Cloud PBXs over WMS Network on WMP
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[WMS-10485] – app: fixed an issue with WIService version being not displayed after uninstalling screen sharing component
API Date: 28.01.2021
Improvement
[WMS-10439] – api: created a separate API documentation server for microservices
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WIService v 3.1.7 (Windows) Date: 05.01.2021
Improvement
[WMS-9998] - app: improved UI behaviour when changing the scale and layout option on Windows
Outlook integration v 2.6.1 Date: 20.12.2020
Improvement
[WMS-9780] - app: "Sync calendar" option is now moved to Outlook Ribbon
WIService v 3.1.4 (macOS) Date: 15.12.2020
Improvement
[WMS-10189] - app: added auto-update option
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The issue is fixed by increasing the volume level by +10 dB. To achieve this, upgrade the Headset firmware: https://confluence.wildix.com/x/bgKmB.
Kite Date: 21.05.2020
Improvement
[WMS-8242] – kite: improved behavior of chat sessions when Kite user connects to a Call group
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