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Update repository: rel60 In case of automatic upgrade, make sure to specify the current repository. Link for sharing: https://wildix.atlassian.net/wiki/x/AQDIAw |
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Starting from October 31, WMS 6.04.20231012.1 upgrade becomes gradually available in different countries/ regions, according to the schedule below and available for the PBXs related* to:
*Note: PBX is considered as "related to a certain country", based on the Wildix sales manager assigned to the Partner, and not based on the physical location of the system or the customer. |
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WMS Stable Release Candidate 6.04.20231012.1 Date: 12.10.2023
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Important: This version will be available only for PBXs related to the countries according to the schedule (see above)! You can use rel60rc repository for manual upgrade of your PBXs if you want to try this version right away. |
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- Go to WMS -> Users
- Select user(s) -> click Preferences -> Edit preferences
- On the Edit preferences screen, navigate to the Settings section -> Web CRM field field
Documentation: WMS Start Guide, Settings: user personal settings section.
[WMS-17350] - wms: added possibility for a Colleague to be present in multiple departments in Collaboration
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- Go to WMS -> Users -> Edit user
- In the Department field, enter the necessary department names, separated by commas
Notes:
- It may take up to an hour for a user to be displayed in Collaboration departments indicated in WMS
- The feature is not applicable to x-bees
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To enable the option, add the following parameter to the /rw2/etc/env.custom.ini file:
- SERVICE_DATA_STORAGE_ENABLE=true
Currently, the option is disabled by default.
Note: With Cloud storage for backups enabled, backup files are not attached to the email about system backup, in case of auto upgrade.
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API documentation can be accessed via PBX and by the link:
https://www.wildix.com/wp-content/wms-api/.
Also, added the new ACL Can/ Cannot Set predefined advanced settings on mobile, which would allow/ forbid mobile users change the Advanced settings in Collaboration app on mobile.
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- The Setup tab with Schedules/ Alerts is now available for non-admin users, with the possibility to create and manage scheduled reports.
- Admin can configure which queues users have access to via Setup -> Users.
- When creating a scheduled report, user can see queues he was granted access to only.
Limitation: If user access to a queue was revoked, the reports for this are still sent to the user, unless configured otherwise by the admin.
Documentation: x-caracal documentation.
[WMS-17508] - sys: made some security improvements
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- Go to WMS -> PBX -> Security -> CORS
- Enter the domain you wish to whitelist
Documentation: How to download files via different authorization types and CORS domain whitelisting.
[WMS-17610] - col: added possibility to use Noise suppression in Collaboration
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Documentation: x-bees Admin Guide, x-hoppers Admin Guide, PBX Licensing and Activation - Admin guide.
[WMS-17661] - sys: added possibility to save Speech-to-Text recognition results to a file to cover cases when the data cannot be stored in RECOGNITION_RESULTS variable, if the data exceeds 4090 Bytes (e.g. if there are many questions or the answers are too detailed)
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When configuring Speech-to-Text in Dialplan, at the very beginning, add the Set application with the following value:
- RECOGNITION_RESULTS_PATH -> enter path to the file where Speech-to-Text recognition results should be stored
Notes:
- To easily navigate through the saved files, you could use Linked ID (LINKEDID is a unique variable of the call) for the file names
- If recognition results data is less than 4090 Bytes, the data is stored both to RECOGNITION_RESULTS variable (as before) and to the file indicated in RECOGNITION_RESULTS_PATH
Documentation: Dialplan applications - Admin Guide.
[WMS-17693] - sys: updated the name of the directory for custom prompts in WMS -> Sounds; now it is named “custom”
[WMS-17740] - sys: made some improvements to the Dial by name feature:
- Added possibility to define the announcement played to the caller, using the global Dialplan variable DIALBYNAME_PROMPT.
Documentation: Custom Global Dialplan Variables List - In case more than 5 matches are found, an announcement is played to the caller, which allows to review the matches.
- Allowed to exit the Dial by name service via asterisk and extended the standard announcement, by including the option to exit the directory.
[WMS-1780817760] - wms: improved x-bees invite links so that after clicking on the link, user email is automatically added during login and x-bees connects to the necessary PBX after login added possibility to set Multicast method for Data sync setting in W-AIR Networks on a HW/ VM PBX via a custom provisioning parameter
How-to:
Add the following parameter to [wildixair] section:
- WairMulticastSync = yes
If enabled and Primary Base IP parameter is not set, W-AIR Network uses multicast data sync instead of peer to peer.
Documentation: Provisioning Custom Settings.
[WMS-17808] - wms: improved x-bees invite links so that after clicking on the link, user email is automatically added during login and x-bees connects to the necessary PBX after login on web and mobile
[WMS-17819] - wms: improved MySQL logs rotation rules on Cloud PBX to prevent an issue of running out of free space on a PBX
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With Autofill enabled, calls to a Call group are distributed to available agents simultaneously. When disabled, calls are delivered in a serial manner. By default, Autofill is enabled for all call group strategies except Call All 10/32.
How-to:
Add Set application with the following variable in Dialplan:
- a) AUTOFILL_QUEUE=false
- b) AUTOFILL_QUEUE=true
Note: The setting is applied to calls that come via the Dialplan in which the setting is configured (not the whole queue).
Fixes
[WMS-14277] - col: fixed an issue in which after muting the microphone and putting the call on hold, the microphone was not muted when the call was resumed
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[WMS-17692] - wms: fixed an issue in which it wasn’t possible to access Tools & Utilities -> Remote support settings in WMS on Hardware/ Virtual PBX after upgrade to WMS 6.03 [WMS-17693] - sys: updated the name of the directory for custom prompts in WMS -> Sounds; now it is named “custom”
[WMS-17717] - wms: fixed an issue in which incorrect WMS version was displayed when performing manual upgrade from WMS 5 to WMS 6
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[WMS-17739] - wms: fixed an issue in which it wasn’t possible to save feature codes on a new PBX if the field Prefix was empty, after upgrade to WMS 6.03.20230712.2
[WMS-1776017766] - wms: added possibility to set Multicast method for Data sync setting in W-AIR Networks on a HW/ VM PBX via a custom provisioning parameter
How-to:
Add the following parameter to [wildixair] section:
WairMulticastSync = yes
If enabled and Primary Base IP parameter is not set, W-AIR Network uses multicast data sync instead of peer to peer.
Documentation: Provisioning Custom Settings
[WMS-17766] - col: fixed an issue in which CDR-View report didn’t display external numbers in col: fixed an issue in which CDR-View report didn’t display external numbers in case the filter “From External Any To <some group>/ <user>” and grouping by number were applied, after upgrade to WMS 6.03
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[WMS-18177] - wms: fixed an issue when trying to create a sound using Text-to-Speech, it was impossible to listen to it, unless the file was renamed, due to different set of characters allowed for saving and playing audio audio
The following characters are allowed now both for saving and for playing audio: 0-9, A-Z, a-z, -, _
[WMS-18211] - sys: fixed an issue of PBX engine crash in some rare cases[WP-262] - dev: fixed an issue of a distorted audio during a call with an agent using WelcomeConsole and EPOS Sennheiser headset with the latest firmware
[WP-269] - dev: fixed an issue in which on some EPOS Sennheiser headsets connected to WorkForce and WelcomeConsole it was impossible to change volume during a call
New Firmwares
New firmwares: Start firmware v 150.145.2.19, WorkForce firmware v. 65.145.6.43, WelcomeConsole firmware v. 68.145.2.72
[WP-189] - dev: added possibility to disable Web GUI on WorkForce and WelcomeConsole phones after provisioning
How-to:
Add the following parameter to the [wildixp2] section of /rw2/etc/provision.conf file:
- WebLoginActive = no
By default, Web GUI is enabled.
[WP-207] - dev: added a new option “Speaker & Headset" in WorkForce Audio settings -> Headset Ring Mode
[WP-262] - dev: fixed an issue of a distorted audio during a call with an agent using WelcomeConsole and EPOS Sennheiser headset with the latest firmware
[WP-269] - dev: fixed an issue in which on some EPOS Sennheiser headsets connected to WorkForce and WelcomeConsole it was impossible to change volume during a call
[WP-270] - dev: fixed an issue in which it wasn’t possible to pick up a second incoming call with multi-function button on DuoLED-BT headset with firmware 0x59EE, if the headset was connected to WelcomeConsole
[WP-271] - dev: fixed an issue with calls being terminated on Start phones due to launched DHCP renewal process
WMS Stable Hotfix 6.03.20230911.4 Date: 11.09.2023
Fix
Released the changes from [WMS-17486], [WMS-17519], [WMS-17537], that were lost after release of WMS version 6.03.20230828.1
WMS Stable Hotfix 6.03.20230828.1 Date: 28.08.2023
Fix
[WMS-17626] - wms: fixed an issue in which fax delivery status report sent to email didn’t contain PDF file of the sent fax, after upgrade to WMS 6.03
[WMS-17838] - wms: fixed an issue in which some email notifications about received fax were delivered without an attachment after upgrade to WMS 6.03
Stable 6.03.20230816.1 Date: 16.08.2023
Improvement
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Stable Hotfix Date: 21.07.2023
Fix
[WMS-17598] - ios/android: fixed an issue in which Collaboration app on mobile was not ringing during an incoming call, if the call was made to a call group and the app was in a sleep state
Stable Hotfix Date: 18.07.2023
Fix
[WMS-17583] - dev: fixed an issue when it was not possible to update W-AIR headset firmware
WMS Stable Hotfix 6.03.20230712.2 Date: 13.07.2023
Fixes
[WMS-17486] - col: fixed an issue in which it was not possible to select Web as an active device in Collaboration in case of teams4Wildix (Mode 2) integration, after WMS upgrade to 6.03.20230626.2
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WMS Stable Hotfix 6.03.20230709.1 Date: 10.07.2023
Fix
[WMS-17536] - sys: fixed an issue in which calls were not distributed to call group members after a certain period of time (WMS-13025 was reverted)
Stable 6.03.20230630.3 Date: 04 July 2023
Improvements
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- “Man down” alarm on W-AIR LifeSaver was not triggered if “No movement” alarm was enabled at the same time and the pre-alarm delay was set to a value other than 0.
- W-AIR LifeSaver handset stopped ringing too fast before the incoming call was answered if “No movement” alarm was enabled and the handset was motionless for some time before the call.
- “No movement” alarm randomly stopped working until the W-AIR LifeSaver handset was rebooted.
- Fixed an issue in which language settings on W-AIR handsets changed to English after handset reboot, after upgrade to firmware v. 0650b2
WMS Stable 6.02.20230328.2 Hotfix Date: 30 March 2023
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WMS Stable Hotfix Date: 24 March 2023
Fixes
[WMS-16621] - wms: fixed an issue in which “403 Forbidden” error was displayed when opening a terminal on Hardware PBX after upgrade to WMS 6.02.20230306.1
[WMS-16647] - wms: fixed an issue in which error message was displayed when adding a new ACL group on Client PBX in WMS Network
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[WMS-16066] - dev: rolled back W-AIR firmware v. 0530b9 due to found issue in which W-AIR base stations randomly started to have huge network latency until rebooted, which resulted in such an issue as bad audio during calls
WMS Stable 6.01.20230123.2 Date: 23 January 2023
Improvements
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WMS Stable Hotfix Date: 19 December 2022
Updated package: 6.01.20221122.1
Fix
[WMS-15910] - sys: fixed a vulnerability issue with Server-side request forgery (SSRF) via the component ZohoClient.php in the WMS
- Note: WMS 6.01 PBXs automatically received this fix so upgrade to this version is not required.
WMS Stable Version 6.01.20221122.1 Date: 28.11.2022
Improvements
[WMS-14150] - dev: improved provisioning logic to handle upgrades of mixed W-AIR networks, which include both new (SyncPlus and Small Business R2) bases and bases that are end of life (W-AIR and Small Business R1)
[WMS-14430] - sys: added support of Basque language on WP phones
[WMS-14797] - x-ca: added display of user presence status message in x-caracal Realtime and Agent reports
[WMS-14867] - sys: improved security of how web passwords are stored
Note: Web password is encrypted when:
- old backup is applied
- users are uploaded from CSV file
- an old user on a running system has unencrypted password
[WMS-15545] - sys: added sound package with system sounds in Basque language
The package is available in WMS -> Settings -> PBX -> Language and region -> Sounds packages
[WMS-15598] - sys: added a new provisioning parameter for x-hoppers headsets that allows controlling silent charging setting
Requirements:
- W-AIR firmware starting from v 650b2
- Activated x-hoppers
How-to:
Add the following parameter with one of the values to the [wildixair] section of /rw2/etc/provision.conf file:
WairSilentcharging = on | off | deactivated
- on: only LED indication while charging
- off: normal mode with LED indication and audio while charging
- deactivated: headset is disconnected and can’t receive calls while charging
By default, silent charging is set to On.
[WMS-15659] - wms: added a new API endpoint that allows to set presence for multiple users at once
PUT /api/v1/pbx/presence/ - lets to set status (dnd/away), status message, and till what time the status is set for the specified extensions
Note: Available only for administrators
API documentation can be accessed via PBX and by the link:
https://www.wildix.com/wp-content/wms-api/
Fixes
[WMS-13043] - wms: added possibility to sync presence status between PBXs in WMS Network
[WMS-14649] - col: fixed an issue in which it wasn’t possible to see incoming video stream from 2N intercom during an outgoing call, after upgrade to Chrome 103
[WMS-15266] - sys: fixed an issue in which auto upgrade of Hardware PBXs could not be started due to lack of space at /var/log/ directory
[WMS-15640] - wms: fixed an issue with presence sync between PBXs in WMS Network when using Microsoft 365 calendar integration
[WMS-15673] - wms: fixed an issue in which pop-up messages were not visualised in WMS if admin used French language and the WMS network was not aligned with licences on the PBX
[WMS-15686] - sys: fixed an issue in which emails with 2FA code were not sent after PBX upgrade to WMS 6.01
[WMS-15710] - wms: fixed an issue in which SIP Proxy didn’t start after reboot, after upgrade to WMS 6.01
New Firmware
New W-AIR firmware v 650b2
| Warning |
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Important: Starting from the current version, all further W-AIR firmwares will be released only for W-AIR Sync Plus and W-AIR Small Business R2 bases. |
[WMS-15276] - dev: retail mode is now automatically enabled on x-hoppers headsets if x-hoppers is activated on a PBX
The following settings are pre-configured:
- Retail Mode: On
- Audio feedback: Voice
- Silent charging: On
- Silent mode: Off
Documentation: https://wildix.atlassian.net/wiki/x/QB-OAQ.
WMS Stable Version 6.01.20221019.4 Date: 24.10.2022
New Features
[WMS-12489] - wms: added possibility to choose which user data (personal data, voicemails, etc.) has to be deleted
How-to:
- Go to WMS -> Users
- Choose user or a group of users -> click delete (-)
- Select data to be deleted -> click Ok
The list of options you can choose from:
- Personal data (avatar, mobile phone, email, new passwords)
- Voicemails
- Voicemail greetings
- Calls (history, records, faxes)
- Chat history
- Phonebooks
- Call group member
- Missed call manager
- Paging group member
- Applications (s2s, simple token)
- Unassign devices
If you want to delete user and all their data, tick off the option “User with all data”
Notes:
- Updated API endpoint DELETE /PBX/Colleagues/{id}/ with the new parameters
- Removed API endpoint for multiple user deletion DELETE /PBX/Colleagues/{ids}/
API documentation can be accessed via PBX and by the link:https://www.wildix.com/wp-content/wms-api/.
[WMS-13627] - sys: added possibility to set up backend for storing chat and call history (CDR) on Cloud PBXs
How-to:
- Go to WMS -> Settings -> PBX -> Call and chat history
- Configure backend: proceed to MySQL/ MSSQL/ Sqlite tab -> enter the necessary data -> click Save
- Go to Settings tab -> select the configured backend in the CDR-backend field -> click Save
Documentation: WMS Settings Menu - Admin Guide.
[WMS-14162] - dev: added possibility to modify sound volume (RX and TX gain levels) on FXS r3 media gateways via custom provisioning settings
How-to:
- Add the following parameters to [wildixfxs2] section in /rw2/etc/provision.conf file:
RXgain= -10-10
TXgain= -10-10
By default, RX gain is -2 dB, TX gain is 0 dB.
Documentation: Provisioning Custom Settings
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- To extend the limit of voicemails (by default, the maximum number is 100), change the value of following parameter in the /etc/callweaver/voicemail-custom.conf file:
maxmsg=200
Where 200 is the desired number of allowed voicemails.
Note: Maximum value is 9999
Documentation: Custom config parameters List
[WMS-14242] - sys: added an option to allow calls from users that have the same public IP address as a static trunk
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