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x-bees news October 2022

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Select a device for making outgoing calls

Changelog reference ticket: XBS-1634

x-bees allows you to manage calls directly from your browser. But in many work environments, employees still need more than a laptop and a headset. Wildix offers a full range of desk phones and DECT devices. The x-bees interface enables users to select the active device for making and receiving calls and easily switch between web/ mobile app/ desk phone / DECT.

How it works:

  1. Click on the dial pad

  2. To the left of the green call button, click This Device.

  3. Select your preferred option from the list (e.g. Android x-bees, iOS x-bees, etc.)

Remote control during screen sharing in video conferences.

Changelog reference ticket: WMS-11165

Customer care departments often need to provide help with some software or application. The fastest way to do it is by getting on a call with the customer and having them share their screen. But in many cases, a customer must install and download third-party software to grant remote access to their desktop. This procedure is complicated and requires time and system compliance. With x-bees, customer support is effortless and instantaneous, thanks to the remote access functionality available during screen sharing.

Essential: Remote control can be requested after a user has started screen sharing only!

Documentation: Wizyconf Videoconference - User Guide WMS 5.

Remote control.mp4

Kite Meeting Scheduler expands: Microsoft 365 calendar integrations added

Changelog reference ticket: XBS-1797 

Kite Meeting Scheduler expands its capabilities to include the ability to integrate with the Microsoft 365 calendar (in addition to Google Calendar) and provide external customers or prospects with access to a salesperson's calendar. Thanks to this integration, customers can see available slots in the calendar of salespeople and schedule meetings with them.

With Kite Meeting Scheduler it's much easier to find suitable times and dates for meetings and demos. x-bees connects all decision-makers with one click and speeds up the sales cycle. 

kite Scheduler UPDATED.mp4

Sound notification of the conference beginning 

Changelog reference ticket: XBS-2083

When you are focused on an important task, it's easy to miss an online meeting. Especially when you put yourself in Do not disturb mode, trying to avoid unnecessary interruptions. On x-bees, there's a sound notification when a conference starts, and the Join button becomes active, so users do not need to worry about being late for a meeting.

The notification plays once every 7 seconds, even for Users with Do Not Disturb or Away status.

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