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--xhop_voice_login true

For instructions on how to enable the feature, see the following documentation: x-hoppers Admin Guide (find the section “Enable user verification by voice”) 

[WMS-18869] - wms: added the display of battery level of W-AIR headsets and W-AIR devices firmware version on the WMS -> Devices -> W-AIR Devices page 

In case a headset is charging, the relevant icon is displayed next to the battery level indication.

Also, added the possibility to sort data in the table. 

[WMS-18870] - ca: added the Cost column to CDR-View 2.0 report, which displays cost for external calls  

[WMS-19064] - wms: added support for Zoho Bigin integration with Wildix PBX 

Documentation: Zoho Bigin integration with Wildix PBX

[WMS-19253] - wms: added statistics of CDS space usage in WMS 

How-to:

• Go to WMS -> PBX -> Call and chat history -> CDS tab

The tab displays the total number of space used and a bar graph visualises the space distribution between backups, recordings, voicemail and free space.

Note: The statistics is available for root admin only. 

[WMS-19271] - col: added support of the Arabic language in Collaboration  Note: The mobile app remains in English. 

Improvements

[WMS-18253] - x-hop: added possibility to edit x-hoppers theft alerts (remove camera ID, IP address and group ID, as well as add a message header) which are sent in case of x-hoppers integration with Veesion, when suspicious behaviour is detected in a store 

How-to:

Add the following parameters to the /rw2/etc/pbx/x-hoppers.json file:

a) To remove camera IP, camera ID and group ID:

• "remove_camera_ip": true,
• "remove_camera_id": true,
• "remove_group_id": true,

By default, the values are false and camera IP, ID and group ID are displayed in the theft alert.

b) To add message header:

• "xbees_message_header": "header text"

Documentation: x-hoppers integration with Veesion

 [WMS-18622] - wda: improved the logic of Ring and Wait Time metrics in Cloud Analytics (CDR-View 2.0) to provide more accurate data 

• Ring time reflects the time when an agent is being called. In case of a call group, if at least 1 available agent is called, it is considered ring time. If there are no available members in the call group, it is considered wait time.
• Wait time consists of time spent in IVR, listening to announcements, in queue while no agents are available, and time when the call was put on hold.

[WMS-18729] - wms: updated user import from Office365 by adding possibility to enable user match via both extension and email 

How-to:

• When importing from Microsoft 365, in WMS -> Users -> Import -> Backend: Office365, at the bottom of the Import screen enable the checkbox “Merge users by matching Email and Extension“.
• When enabled, user import is performed based on the match of extension and email rather than ID only.

[WMS-18886] - col: made improvements to the Two-way SMS feature:

• Extended the list of countries that support Two-way SMS via CLASSOUND with Belgium, Italy, Sweden, Poland, Netherlands, Denmark, France, Austria
• Removed the option of attaching files in 2-way SMS chats in Collaboration 

[WMS-19020] - wms: updated the default DND settings of a newly added user, so that “Reject all calls” option is disabled and “Call Forward All” to Voicemail is enabled   

[WMS-19053] - sys: made improvements to the API endpoint api/v1/Dialplan/CallGroups/<id>/stat, so that it displays real time statistics (disabled 10 second cache)   

[WMS-19108] - col: performed redesign of Collaboration header, which includes the following changes:

• Updated the icons design
• Moved the button for choosing a device to the left of the Search field
• Moved settings under User profile
  
  

[WMS-19148] - col: added the ability to view user presence status while performing search in Collaboration  

[WMS-19247] - wms: updated the behaviour of Wizywebinar button in Collaboration so that Wizywebinar opens in a new window, to avoid an issue when Wizywebinar required authorization after trying to open it  

[WMS-19357] - sys: changed the service used for sending push notifications from push.wildix.com to notifications.wildix.com  

[WMS-19361] - x-hop: added possibility for x-hoppers user to mute the broadcast  

How-to:

• Double-press the Call button.

By default, audio from the broadcast gets muted for 60 seconds. To unmute the broadcast before the 60-second timeout, double-press the Call button again.  

[WMS-19513] - col: added possibility to use attendant console inside Collaboration, without opening a separate browser tab 

How-to:

• Go to Collaboration Settings -> Personal -> Web CRM -> enter the attendant console URL and save the settings.
• The attendant console URL: https://pbx-domain/collaboration/attendant_console.html, where “pbx-domain” should be replaced with your PBX domain.
• Once added to Web CRM, the attendant console gets available on the Web CRM tab in Collaboration.

Note:

• As long as the attendant console is opened by re-using the Web-CRM flow, it is not possible to use both Web CRM for its original purpose, and the attendant console at the same time.
• The option “Open attendant console” is not removed from “Other” menu in Collaboration if attendant console is added to Web CRM. 

[WMS-19669] - wms: added Autotrace feature to WMS, which simplifies the process of log/ data collection 

How-to:

1. To access the functionality, go to WMS -> press Autotrace on the left side menu.
2. Autotrace opens in a separate browser tab, where you can find the following sections:
   • Dashboard: overview of the PBX, including public IP, disk space usage, CPU & RAM usage, number of active calls, number of registered users
   • Utilities: provides access to different tools which help to maintain and support your PBX (Authorization Data, Voicemail Audit, Callweaver Errors, Active Device, Push Subscription, Call Group Membership, Email test, DID Generator, etc.)
   • Autotrace: allows to set up specific logging on a system and enable additional tools (e.g. Authorization logging, Presence logging, MTR, Ping utility, etc.)
   • Autotraces Files: stores all autotrace files
   • Reports: stores all user reports created within Autotrace
   • Support Bible: includes the list of commands for Linux, Callweaver, Dialplan and Manuals section with links to the most popular Wildix Guides.

See documentation for more information: Autotrace 3.0: Features & Utilities

Important:

• The default password for accessing W-AIR web admin panel changed from “admin” to “Wildixwair”, starting from v 0730b0100 firmware and higher.
• Old repeaters are not supported. For old repeaters to work, you need to add the following parameter to the /rw2/etc/provision.conf file:
  SupportObsoleteRepeater = yes
  The default value is “no”. When the parameter is enabled, the base stations automatically switch to the previous firmware on which the old repeaters are supported.

To see the difference between old and new repeaters, check out this document: How to Identify Obsolete Wildix Repeaters 

[WMS-19298] - wms: fixed an issue in which contact blacklisting didn’t work properly if there was CLASSOUND license on the PBX 

[WMS-19310] - col: fixed an issue in which user cannot answer a call from Collaboration if multiple devices are used and call timeout is greater than 60s 

[WMS-19311] - wms: fixed an error which sometimes occurred when trying to set time zone in WMS 

[WMS-19313] - col: fixed an issue in which messages in a group chat were not visible after refreshing the page 

[WMS-19326] - ca: fixed an issue in which tags set via Collaboration during a call were not displayed in CDR-View 2.0 

[WMS-19359] - wms: fixed an issue in which tags were missing in Collaboration in case of a call back call 

[WMS-19370] - sys: fixed an issue with the Transcription feature for US region 

[WMS-19415] - sys: fixed an issue in which opening a new voicemail or missed call notification removed another entry in the voicemail list in some cases when voicemail box contained a big number of messages 

[WMS-19430] - wms: fixed an issue where an incorrect notification indicating the availability of firmware updates was displayed for Hybrid W-AIR Networks 

[WMS-19443] - wms: fixed an issue in which Zoho features (e.g. Click to dial and Call control) didn’t work for some users  

[WMS-19472] - col: fixed an issue in which user couldn’t leave a call group if they previously dynamically joined it via Contact Center Function key on a WP phone 

[WMS-19484] - sys: fixed an issue in which contact sync from Office 365 stopped working due to token expiration and relogin to Office 365 account was required  Note: In case Office 365 sync stopped working and relogin wasn’t performed before the WMS update, you need to relogin to Office 365 account after the upgrade.

[WMS-19486] - sys: fixed an issue in which user status on BLF Colleague key on WP phone was displayed as green (Available) instead of blue (Reachable by phone) for users not connected to Collaboration but having an active device 

[WMS-19507] - wms: fixed an issue in which incorrect icons (headset instead of a handset) were displayed for W-AIR devices in WMS -> Users page 

[WMS-19621] - sys: fixed an issue in which PBX sent the same email multiple times in some cases  

[WMS-19625] - wms: fixed an issue in which W-AIR device didn’t ring in case of using two devices, Collaboration and W-AIR device, and if only G729 codec was used for the incoming call 

[WMS-19695] - wms: fixed an issue of Internal server error when using some API endpoints 

[WMS-19985] - wms: removed some incorrect options in user's language selector in WMS