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Update repository: rel60beta

In case of automatic upgrade, make sure to specify the current repository.

Link for sharing: https://wildix.atlassian.net/wiki/x/pgbOA

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Note

Note: Starting from WMS Beta 6.01.20220708.5, automatic upgrades are performed from the repository used for manual upgrade. Weekly automatic upgrade is enabled by default

WMS Beta 6.06.20240209.1 Date: 12.02.2024

New Feature

[WMS-18579] - x-hop: added possibility to enhance the feature of user authorisation via speech-to-text by enabling verification of users by voice  When the option is enabled, during user authorisation the system compares the voice of the user with user voices previously saved in the system and in case of a match, allows authorisation. This eliminates the risk of a user logging in under a different name.

Requirement:
Make sure assigning x-hoppers headsets to users via speech-to-text is enabled. For this, add following parameter to the /etc/systemd/system/pbx-data-engine.service.d/override.conf file:
--xhop_voice_login true

For instructions on how to enable the feature, see the following documentation: https://wildix.atlassian.net/wiki/x/QB-OAQ (find the section “Enable user verification by voice”) 

Improvements

[WMS-18304] - col: fixed an issue of incorrect display of unread messages after relogin to Collaboration   

[WMS-19020] - wms: updated the default DND settings of a newly added user, so that “Reject all calls” option is disabled and “Call Forward All” to Voicemail is enabled   

[WMS-19053] - sys: made improvements to the API endpoint api/v1/Dialplan/CallGroups/<id>/stat, so that it displays real time statistics (disabled 10 second cache)   

Fixes

[WMS-18008] - android: fixed a rare issue in which a call that was hung up in Collaboration mobile app on Android, was still running on the PBX side 

[WMS-18433] - sys: fixed an issue in which it was impossible to send SMS from Client PBX in WMS Network

[WMS-18686] - dev: fixed an occasional issue with some carriers in which there was no audio after around 15 min of an active call 

[WMS-18882] - wms: fixed an issue in which it was impossible to call using Dialplan app “Trunk group” if the trunk name contained a space

[WMS-18913] - wms: fixed an issue in which it was impossible to create a sound record file in WMS -> Sounds -> Record, if the file name contained an underscore

[WMS-18919] - col: fixed an issue in which Post-It note sent to another user was displayed on the sender side if the sender had a second Collaboration tab (in Call control only mode) opened 

[WMS-18922] - dev: added possibility to configure FXS to recognize pulse dialing to avoid an issue when phones using pulse dialing only could not make calls 

How-to:

Add the following parameter to the /rw2/etc/provision.conf file, indicating the MAC address of the necessary FXS devices and minimum and maximum flash hook time:

Example: UseFlashHookTime={"9C750430060a": {"min": 150,"max": 400},"9C71153200DC": {"min": 300,"max": 500}}

  • You can set as many devices as you need.
  • The minimum time is 60.
  • The maximum time is 1500.
  • Minimum time cannot be bigger than the maximum time.

[WMS-18943] - wms: fixed an issue in which contact blacklisting didn’t work properly in some rare cases if there was CLASSOUND license on the PBX

[WMS-18988] - sys: fixed an issue in which SMS delivery confirmation was not sent if multiple DaySaver gateways were configured to send SMS

[WMS-19058] - wms: fixed an issue in which subject of the email message about missed calls was not translated (e.g. email body was in Italian, and the subject was in English) 

WMS Beta 6.05.20240209.1 Date: 09.02.2024

Fixes

[WMS-19060] - dev: made some improvements for provisioning of WP R5 phones 

WMS Beta 6.05.20240206.1 Date: 06.02.2024

Additional package: wildix-dialplan_6.05.20240207.1 wildix-lua-base_6.05.20240207.1 wildix-provision_6.05.20240207.1

[WMS-19228] - sys: fixed an issue in which it was impossible to provision some WP phones due to MAC addresses not in range

WMS Beta 6.05.20240206.1 Date: 06.02.2024

Fix

[WMS-18578] - col: fixed an issue in which agent became unavailable after hanging up a call with Sennheiser IMPACT 5000 series headset 

WMS Beta 6.05.20240202.1 Date: 2.02.2024

Improvement

[WMS-18994] - sys: improved the logic of clearing voicemail box of a hotel room upon check in/ out, to ensure custom statuses are also removed after checkout   

Fix

[WMS-18990] - sys: fixed a rare issue in which there was no audio during a call after upgrade to WMS Beta 6.05.20240108

WMS Beta 6.05.20240129.1 Date: 29.01.2024

Fix

[WMS-19091] - sys: fixed an issue of high load on PBX with a big amount of call recordings after upgrade  

WMS Beta 6.05.20240119.1 Date: 19.01.2024


New Feature

[WMS-18658] - x-hop: added possibility to enable the logic of assigning x-hoppers headsets to users via speech-to-text, by taking the headset from the charger and pronouncing the user name

The feature is disabled by default. To enable, add the following parameter to the /etc/systemd/system/pbx-data-engine.service.d/override.conf file:

--xhop_voice_login true

When enabled, each time the headset is placed into the charger, it gets unassigned. When a user lifts the headset from the charger:

  1. The user is asked to say their name
  2. The user should pronounce the name and surname
  3. The system looks for the user and assigns the headset to the user

Important: For the feature to start working on the headsets, follow one of the following procedures:

a) After enabling the feature, when using the headsets for the first time, users need to lift the headsets from the charger -> place into the charger -> lift from the charger again.

b) Alternatively, before performing the upgrade and activating the feature, unassign headsets via WMS (Devices -> choose device and click Assign to user -> in the Extension field, choose “unknown”). Then, when users lift the headsets from the charger, they need to press the Call button first.  

Improvement

[WMS-18814] - dev: increased the number of DECT handsets that can be connected to a single W-AIR Network to 500 handsets  


Fixes

[WMS-18609] - wms: fixed an issue in which Trunk function key in Collaboration and WMS incorrectly displayed ports of gateways with more than one trunk 

Note: Also, updated names of the ports displayed in Trunk function key, so that they correspond to the names used on Trunks page in WMS

WMS Beta 6.05.20240117.1 Date: 17.01.2024

Improvement


[WMS-18373] - col: added notification about CDR-View going end of life on December 31 2024 and prompting to use the new version, CDR-View 2.0, which is displayed when opening CDR-View or refreshing the page  

[WMS-18545] - wms: added possibility to use SFTP for scheduled backups How-to:

  1. Go to WMS -> Tool and utilities -> Backup system -> Scheduled backups tab
  2. In the Protocol field, choose SFTP
  3. Complete the necessary fields and click Save

Note: Support for backups to FTP will be removed by January 01, 2025. Customers using FTP need to reconfigure the settings using SFTP by the mentioned date. 

[WP-288] - dev: improved security on Workforce, WelcomeConsole, and Start phones by disabling TLS 1.0 and TLS 1.1 TLS 1.2 is enabled by default. New firmwares: WelcomeConsole v. 68.145.2.78, WorkForce v. 65.145.6.51, Start v. 150.145.2.22

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[WMS-18872] - wizy: fixed an issue when it was impossible to connect to a conference on Wizyconf Station due to the lack of an authorization session on PBX 

WMS Beta 6.05.20231229.4 Date: 2.01.2024

New Feature

[WMS-16922] - wda: added possibility to sync user presence status from Collaboration / x-bees to Microsoft Teams

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Improvements

[WMS-17660] - sys: made updates to ensure more accurate and complete data in the MOS (the Mean Opinion Score) column in Cloud Analytics (CDR-View2.0) 

[WMS-18396] - wms: added possibility to remove user avatar when deleting user data 

How-to:

  • Go to WMS -> Users
  • Choose user or a group of users and click Delete (-)
  • Select Remove user avatar and click Delete

Fixes

[WMS-18333] - sys: fixed an issue where the user status didn't change to offline after logging out from Collaboration connected in a remote desktop environment

[WMS-18566] - sys: fixed a rare issue in which a recording was sent to a wrong email in some cases after upgrade to WMS 6.03.20230630.3

[WMS-18597] - sys: fixed an issue when after opening a new voicemail or missed call notification, another entry on the voicemail list was removed in some cases 

[WMS-18604] - wms: fixed an issue with attended transfer via call group, in which caller name was not updated after the transfer was completed

[WMS-18722] - col: fixed an issue in which after logging in to Collaboration with a different user and performing a call via Collaboration extension, the extension tried to perform the call from the previous user Limitations:

  • Collaboration Chrome extension does not currently work with Collaboration in case of a cross domain iFrame (for example in Microsoft Teams).
  • Users have to refresh Collaboration before logging in if Collaboration is used in cross domain iFrame (for example in Microsoft Teams).
  • Users of PBXes updated to WMS 6.05 have to log out and log in again to allow Collaboration Chrome extension to work.

WMS Beta 6.05.20231215.1 Date: 15.12.2023

Fix

[WMS-18600] - wms: fixed an issue in which user preferences were ignored by a call transferred from Call group on another PBX in WMS Network (e.g. the call was not sent to the voicemail after the timeout was reached) 

[WMS-18498] - col: fixed an issue in which Microsoft 365 Single Sign-On didn’t work if user tried to log into Collaboration inside MS Teams 

WMS Beta 6.05.20231212.2 Date: 13.12.2023

Improvement

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[WMS-18549] - col: made updates to ensure smooth work of Collaboration conferences when Google Chrome ends support of third-party cookies 

WMS Beta 6.05.20231201.2 Date: 7.12.2023

Fixes

[WMS-18348] - sys: fixed an issue when a call group agent received more than one call at a time even though call waiting was disabled

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[WMS-18455] - sys: fixed an issue in which it was impossible to delete calls from Collaboration history in case of a PBX with MSSQL as backend 

WMS Beta 6.05.20231129.1 Date: 30.11.2023

New Feature

[WMS-18328] - sys: updated the logic so that Company data storage is activated by default for Cloud PBXs 

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[WMS-18547] - int: fixed an issue in which Hold button didn’t work in Salesforce integration in case x-bees Web was selected as an active device 

WMS Beta 6.05.20231118.1 Date: 20.11.2023

Fix

[WMS-18236] - wms: fixed an issue in which it was not possible to update a user by exporting CSV, editing the CSV file and importing the CSV again with the updated user data, after upgrade to WMS 6

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Additional package: wildix-provision 6.04.20231102.1 wildix-lua-base 6.04.20231102.1 wildix-dialplan 6.04.20231102.1 wildix-data-engine 6.04.20231102.1

Fix

[WMS-17995] - col: fixed an issue in which PDF file of the sent fax was missing in call history after upgrade to WMS 6.03.20230828.1 

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WMS Beta 6.04.20231012.1 Date: 12.10.2023


New Feature

[WP-189] - dev: added possibility to disable Web GUI on WorkForce and WelcomeConsole phones after provisioning 

How-to:

  • Add the following parameter to the [wildixp2] section of /rw2/etc/provision.conf file:
    WebLoginActive = no


By default, Web GUI is enabled.

New firmware: WorkForce firmware v. 65.145.6.43, WelcomeConsole firmware v. 68.145.2.72 

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WMS Beta 6.04.20231009.2 Date: 10.10.2023

Fixes

[WMS-18046] - sys: fixed an issue when dialling by name in DTMF mode, it took too long before the user’s input was accepted, after upgrade to WMS Beta 6.04.20230913.1 The default interdigit timeout is 3 seconds.
If needed, interdigit timeout can be configured in WMS -> Dialplan -> General settings -> Interdigit timeout (the max. value can be 10 seconds).

[WMS-18126] - wp: fixed an issue in which some old WP phones couldn’t download the Ring Tone and Caller image after upgrade to WMS Beta 6.04.20230920.1 

[WMS-18177] - wms: fixed an issue when trying to create a sound using Text-to-Speech, it was impossible to listen to it, unless the file was renamed, due to different set of characters allowed for saving and playing audio  The following characters are allowed now both for saving and for playing audio: 0-9, A-Z, a-z, -, _

WMS Beta 6.04.20231004.1 Date: 04.10.2023

New Feature

[WMS-17350] - wms: added possibility for a Colleague to be present in multiple departments in Collaboration

How-to:

  1. Go to WMS -> Users -> Edit user
  2. In the Department field, enter the necessary department names, separated by commas

Notes:

  • It may take up to an hour for a user to be displayed in Collaboration departments indicated in WMS
  • The feature is not applicable to x-bees

Improvements

[WMS-17946] - wms: added possibility to configure Autofill option for Call group calls via Dialplan  

With Autofill enabled, calls to a Call group are distributed to available agents simultaneously.

When disabled, calls are delivered in a serial manner. By default, Autofill is enabled for all call group strategies except Call All 10/32.

How to disable/ enable Autofill:

  • Add Set application with the following variable in Dialplan:
    • AUTOFILL_QUEUE=false
    • AUTOFILL_QUEUE=true

Note: The setting is applied to calls that come via the Dialplan in which the setting is configured (not the whole queue).

Fix

[WMS-18104] - wms: fixed an issue in which User preferences -> Settings -> Phonebooks section displayed only 100 phonebooks 

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[WMS-17864] - wms: fixed an issue in which email about unread messages in a Collaboration was not sent 

WMS Beta 6.04.20230906.1 Date: 7.09.2023

Improvement

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[WMS-17692] - wms: fixed an issue in which it wasn’t possible to access Tools & Utilities -> Remote support settings in WMS on Hardware/ Virtual PBX after upgrade to WMS 6.03 

WMS Beta 6.04.20230904.1 Date: 5.09.2023

Fixes

[WMS-17658] - wms: fixed an issue when it wasn’t possible to edit user’s preferences in WMS if admin’s language was Dutch 

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[WMS-17802] - wms: fixed an issue in which Phonebooks tab in WMS displayed only first 100 phonebooks after upgrade to WMS 6.03 

WMS Beta 6.04.20230815.1 Date: 16.08.2023

Additional packages: wildix-data-engine_6.04.20230807.1 wildix-provision_6.04.20230815.2 wildix-lua-base_6.04.20230815.wildix-dialplan_6.04.20230815.2 rtpengine_9.5.1-6.04.20230816.1 rtpengine-kernel-module_9.5.1-5.10.0-24-6.04.20230816.1 rtpengine_9.5.1-6.04.20230816.1 rtpengine-kernel-module_9.5.1-5.10.0-24-6.04.20230816.1 linux original packages

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Documentation: https://wildix.atlassian.net/wiki/x/XB3OAQ

WMS Beta 6.04.20230815.1 Date: 15.08.2023

Fixes

[WMS-17679] - wms: fixed an issue with OAuth 2.0 access token request being not completed successfully after upgrade to WMS 6.03.20230712.2 


WMS Beta 6.04.20230811.1 Date: 14.08.2023

Improvement

[WMS-17628] - wms: added possibility to change the order of call group members via drag and drop in WMS 6 

Fixes

[WMS-17534] - sys: fixed an issue in which after setting up MySQL as CDR backend on PBX (via WMS -> PBX -> Call and chat history -> CDR MySQL), there was an error connecting PBX to remote MySQL and only CDR table was created in the database

[WMS-17621] - sys: fixed an issue in which smartd service was enabled for Cloud and Virtual PBX with WMS 6

[WMS-17646] - wms: fixed an issue in which pop-up notification in WMS was not visualized if admin used the Italian or Dutch language and PBXs in WMS network needed to be upgraded 

[WMS-17661] - sys: added possibility to save Speech-to-Text recognition results to a file to cover cases when the data cannot be stored in RECOGNITION_RESULTS variable, if the data exceeds 4090 Bytes (e.g. if there are many questions or the answers are too detailed) 

How-to:

  • When configuring Speech-to-Text in Dialplan, at the very beginning, add the Set application with the following value:
    • RECOGNITION_RESULTS_PATH -> enter path to the file where Speech-to-Text recognition results should be stored

Notes:

  • To easily navigate through the saved files, you could use Linked ID (LINKEDID is a unique variable of the call) for the file names
  • If recognition results data is less than 4090 Bytes, the data is stored both to RECOGNITION_RESULTS variable (as before) and to the file indicated in RECOGNITION_RESULTS_PATH

Documentation:https://wildix.atlassian.net/wiki/x/ahDOAQ

[WMS-17667] - sys: fixed an issue in which voice recognition failed when using Speech to Text Dialplan application

[WMS-17687] - wms: fixed an issue in which status was not updated for users on remote PBX in WMS Network with calendar integration enabled 

[WMS-17726] - sys: fixed a rare issue of continuous restart of dnsmasq service if Firewall or provider dropped outgoing requests to root servers, after upgrade to WMS 6.02 or higher 

New Firmwares

New Firmwares: WelcomeConsole firmware v. 68.145.2.69 Start firmware v 150.145.2.19

[WP-270] - dev: fixed an issue in which it wasn’t possible to pick up a second incoming call with multi-function button on DuoLED-BT headset with firmware ​​0x59EE, if the headset was connected to WelcomeConsole 

[WP-271] - dev: fixed an issue with calls being terminated on Start phones due to launched DHCP renewal process

WMS Beta 6.04.20230803.1 Date: 04.08.2023


Improvement

[WMS-17515] - wms: added possibility to download files (call recordings, voicemails, faxes) via different types of authorization (e.g. OAuth2 token / Simple token) and via CORS domain whitelisting, which can be used to allow external integrations to access the files 

How to get access:

a) Using token:

To download a file from the PBX, add the following part to the file URL: ?token={your token}

Note: To have the possibility to download recording by OAuth2 token, the token should be placed on the Authorisation header or GET parameter “token“.

b) Or, using domain whitelisting:

  1. Go to WMS -> PBX -> Security -> CORS
  2. Enter the domain you wish to whitelist 


Fixes

[WMS-16166] - sys: fixed an issue when after an attended transfer from an agent of one call group to the agent of another call group, the second agent status after the call was displayed incorrectly (available, even though timeout between the calls was configured) 

[WMS-17516] - wms: fixed an issue of incorrect call distribution in call groups which could occur on highly loaded PBX 

[WMS-17735] - wms: fixed an issue on WP phones after Hardware PBX upgrade to WMS 6.03, in which phonebooks, history and other WP phones functionality worked slower than on the previous versions 

WMS Beta 6.04.20230731.1 Date: 02.08.2023

New Feature

[WMS-15927] - wms: added possibility to configure Web CRM via WMS 

How-to:

  1. Go to WMS -> Users
  2. Select user(s) -> click Preferences -> Edit preferences
  3. On the Edit preferences screen, navigate to the Settings section -> Web CRM field  


Fixes

[WMS-17576] - sys: fixed an issue in which voicemails stopped being sent to email in some rare cases 

[WMS-17693] - sys: added the possibility to override standard audio prompts in WMS -> Sounds menu

For more details and setup instructions, check the documentation WMS Settings Menu - Admin Guide

WMS Beta 6.04.20230724.1 Date: 25.07.2023

Improvements

[WMS-17136] - sys: added the possibility to control Advanced settings on mobile applications (support starts from Wildix Collaboration on Android 5.13, iOS coming soon)

  • Extended the API endpoint /v1/iOS/Config/ by:
    • Adding the parameter Country, which includes the code of the country (ISO 3166 standard) where the PBX is located  
    • Adding the list of advanced settings for mobile applications that can be managed on PBX. Documentation: Custom config parameters List (see the section "Configure Advanced settings in Collaboration app on mobile")
  • Added the new ACL Can/ Cannot Set predefined advanced settings on mobile, which would allow/ forbid mobile users to change the Advanced settings in the Collaboration app on mobile
    Documentation: ACL rules and Call classes management - Admin Guide

API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/

[WMS-17260] - wms: improved the logic so that entering email for user in WMS is not mandatory, to cover cases when account is created e.g. for Park Orbit/ Fax/ Room 

  • When saving a user, there is a notification where you need to confirm that you want to proceed with saving the user without the email address

[WMS-17349] - wms: added possibility for non-admin users to manage scheduled reports of the queues they have access to in x-caracal

  • The Setup tab with Schedules/ Alerts is now available for non-admin users, with the possibility to create and manage scheduled reports
  • Admin can configure which queues users have access to via Setup -> Users
  • When creating a scheduled report, user can see queues he was granted access to only

Limitation:

  • If user access to a queue was revoked, the reports for this are still sent to the user, unless configured otherwise by the admin  

[WMS-17581] - dev: improved W-AIR provisioning logic so that old W-AIR bases (Small Business, W-AIR Networks, Hybrid W-AIR Networks) get the 670b1 firmware, to avoid an issue of poor audio quality on W-AIR Basic2 handsets  

Fixes

[WMS-14277] - col: fixed an issue in which after muting the microphone and putting the call on hold, the microphone was not muted when the call was resumed  

[WMS-16476] - x-ca: fixed an issue in which time in Scheduled reports (e.g. in fields Wait time / Ring time) was displayed in seconds only, instead of hh:mm:ss format  

[WMS-17158] - sys: fixed an issue in which PBX engine couldn't reconnect to external MySQL database in some cases 

[WMS-17275] - wms: fixed an issue in which after initiating a call in Zoho integration, the same call was created twice in Collaboration  

[WMS-17345] - sys: fixed an issue in which ping command in WMS -> Terminal returned an error on WMS 6 

[WMS-17416] - wms: fixed an issue in which ACL rule Can/Cannot View didn’t work correctly in WMS 6 and could cause an error when trying to edit a user 

[WMS-17464] - sys: fixed an issue in which call group members added from a remote PBX in WMS Network didn’t get an external call if the call group strategy was Call All 32 

[WMS-17465] - sys: fixed an issue in which migrate2cloud script used during the data migration process from Hardware/ Virtual PBX to Cloud PBX failed because of incorrect calculation of disk space usage 

[WMS-17510] - sys: fixed an issue with an attended transfer in which there was no pop-up in Zoho about an incoming call on the side of the agent, whom the call had to be transferred  

WMS Beta 6.03.20230712.2 Date: 20.07.2023

Additional packages: wildix-cw_6.03.20230720.1

Fix

[WMS-17598] - ios/android: fixed an issue in which Collaboration app on mobile was not ringing during an incoming call, if the call was made to a call group and the app was in a sleep state 

WMS Beta 6.03.20230712.2 Date: 17.07.2023

Additional packages: wms-wildixair-firmwares_6.03.20230717.2

Fixes

[WMS-17583] - fixed an issue when there was no possibility to update W-AIR headset firmware 

WMS Beta 6.03.20230712.2 Date: 12.07.2023

Fixes

[WMS-17519] - wms: fixed an issue in which CardDAV sync stopped working after update to WMS 6.03

[WMS-17537] - wms: fixed an issue in which it wasn’t possible to add more than 50 users to a call group via WMS interface after upgrade to WMS 6.03.20230707.1 

WMS Beta 6.03.20230707.1 Date: 09.07.2023

Additional package: wildix-cw 6.03.20230709.1

Fixes

[WMS-17536] - fixed an issue where calls were not being distributed to members of a call group after a certain period of time. (WMS-13025was reverted) 

WMS Beta 6.03.20230707.1 Date: 07.07.2023

Fix

[WMS-17486] - col: fixed an issue in which it was not possible to select Web as an active device in Collaboration in case of teams4Wildix (Mode 2) integration, after WMS upgrade to 6.03.20230626.2 

WMS Beta 6.03.20230630.3 Date: 30.06.2023

Improvements

[WMS-17303] - col: released Cloud Analytics (CDR-View 2.0) feature in Collaboration Requirements:

  • Premium license
  • ACL rules set in WMS:
    • can use analytics: adds display of the Analytics button in Collaboration
    • can see analytics: lets to choose which groups data will be available in Analytics reports

Note:

  • As long as Analytics / CDR-View 2.0 covers all the functionality of CDR-View, there are no updates planned for CDR-View in future.
  • Analytics / CDR-View allows to configure scheduled reports (sending reports to an email at specified intervals) and configure different data access for different groups (using the ACLs mentioned above).

Documentation: Cloud Analytics (CDR-View 2.0) in Collaboration 


[WMS-17348] - wms: added ACL rule can/ cannot use x-caracal, which allows to control who has access to x-caracal By default, access to x-caracal is forbidden. 

...

WMS Beta 6.03.20230629.2 Date: 29.06.2023


Improvement

[WMS-15803] - sys: added possibility to send SMS from the call dialog in Collaboration Note:

  • The feature is available for CLASSOUND users. In case CLASSOUND is not activated, the SMS won’t be sent.
  • During the call, press the drop-down menu and click SMS.
  • CLASSOUND users in the UK, US and Canada can also see the option Two-Way SMS.  

[WMS-17126] - sys: improved the logic so that PBX debug data (captured traces) is automatically cleaned up after 1 month   


Fix

[WMS-16972] - dev: new W-AIR firmware v670b1 which includes fixes of the following issues: 

  • After reboot of the handset, the language set in the local handset’s menu switched back to English, after upgrade to firmware v. 650v2.
  • Poor audio issues on W-AIR Basic2 handset.
  • x-hoppers conference could be hung up by answering an incoming call with a single click of the Call button.

WMS Beta 6.03.20230626.2 Date: 26.06.2023

Fixes

[WMS-17012] - sys: for improved security, updated the logic to avoid HTTP protocol for device provisioning  Note:

  • With the update, devices will be switched to HTTPS protocol by default, except for some old devices (e.g. some old FXS/FXO, W01GSM and old WP phones like WP400, WP500).
  • HTTP protocol can be set by the "HTTPForceUse" custom provisioning parameter.

Documentation: Provisioning Custom Settings

[WMS-17022] - sys: updated the voice prompt pronounced when user tried to access another user’s voicemail, removing the request to enter pound after the password, as the pound made it impossible to access the voicemail 

[WMS-17266] - wms: fixed an issue in which there was an error message after clicking "Apply network settings" in WMS -> System -> Network on Hardware and Virtual PBXs with 3 or more ethernet interfaces after upgrade to WMS 6.02.20230510.1

[WMS-17281] - wms: fixed an issue on Hardware and Virtual PBXs in which it wasn’t possible to modify the default gateway in WMS -> System -> Network as the Edit and Delete buttons were grayed out, after upgrade to WMS 6.02.20230510.1

[WMS-17317] - sys: fixed an issue of incorrect display of offline status (blue icon instead of yellow one) in case of Microsoft Teams presence sync with Collaboration  

WMS Beta 6.03.20230617.1 Date: 19.06.2023

New Feature

[WMS-16805] - sys: for better security, added possibility to enable the functionality that requests user to confirm IP address when logging in to Collaboration or using basic authorization from a new IP address

  • The feature is disabled by default. 
  • To enable, set the value of the following parameter in /rw2/etc/env.custom.ini file to true:
    MFA_SERVICE_ENABLE=true

Improvement

[WMS-16961] - wms: made some fixes and UI/ UX improvements of the WMS interface which include: 

  • Added possibility of multiple selection of users via the Shift button.

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WMS Beta 6.03.20230606.1 Date: 07.06.2023

New Feature

[WMS-17057] - x-hop: added possibility to transcribe content of x-hoppers conference and post it in x-bees conversation on behalf of the user who is speaking

How-to:

  1. Create x-bees conversation with users that are in the x-hoppers conference
  2. Copy x-bees conversation ID (available in the URL)
  3. Add following data to the /rw2/etc/pbx/x-hoppers.json file:
    • "audio_conf_id": "ID of the x-hoppers conference",
    • "xbees_channel_id": “ID of the x-bees conversation”

Note: If user talks for more than 60 seconds without a pause, the message is not transcribed. 

Documentation: x-hoppers Admin Guide

Improvement

[WMS-17166] - sys: added system sounds in the Catalan language  

Fixes

[WMS-17262] - wms: fixed an issue when DND / Away status and status message were lost after PBX reboot 

WMS Beta 6.03.20230602.1 Date: 02.06.2023

New Feature

[WMS-16447] - x-hoppers: added possibility to post Veesion alerts to x-bees conversation

Requirements: x-hoppers integration with Veesion.

Documentation: x-hoppers integration with Veesion


How-to:

  1. Add a user in WMS with email address
  2. Create x-bees conversation with the user and copy the conversation ID (available in the URL)
  3. Add following data to the /rw2/etc/pbx/x-hoppers.json file:
    • “store_veesion_id”: “ID of the store”
    • “xbees_channel_id”: “ID of the x-bees conversation”
    • “veesion_user_extension”: “enter extension of the user added in WMS”

When there is an alert from Veesion, the relevant message, containing alert type, date, time, camera IP, ID of the camera and group, as well as video attachment, is sent to x-bees conversation.

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WMS Beta 6.03.20230601.1 Date: 01.06.2023

New Feature

[WMS-15675] - sys: added new call group strategy “Priority”, in which agents are called by groups depending on their priority (from 1 to 5)  

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[WMS-17230] - wda: fixed an issue in which call was stuck on the Live dashboard if the caller exited the call group e.g. via Go to voicemail option

WMS Beta 6.03.20230525.1 Date: 26.05.2023

New Feature

[WMS-16835] - wms: added API endpoints for managing Wizyconf videoconference 

...

  • Where 120 is the timeout in minutes (enter the preferred value).
  • Maximum value is 600 (10 hours).
  • In case you set inactivity timeout to 0, the timeout gets disabled.  

Fixes

[WMS-16965] - wms: fixed an issue in which ACL rule “cannot set - Ring only active device” didn’t work and the option was still present in Collaboration settings 

[WMS-17025] - wms: fixed a rare issue when Cloud PBX stuck during the upgrade to WMS 6 

WMS Beta 6.03.20230517.1 Date: 22.05.2023

Fixes

[WMS-16861] - wms: fixed an issue in which it wasn’t possible to delete a shared report in CDR-View 

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Fixes

[WMS-16536] - wms: fixed some WMS interface issues in which:

  • WMS interface didn’t remember the selected PBX (e.g. on the Users tab) in case of a WMS Network
  • Redirect URI was not not saved when creating a new OAuth2.0 app and had to be readded
  • Loader appeared when deleting multiple users
  • Backups were sorted incorrectly, if sorted by creation date
  • Call group rule in Dialplan didn’t display more that 2 digits (e.g. 3 digits were entered but only 2 were visualized)
  • Some other minor UI/UX fixes and improvements

[WMS-16768] - x-ca: fixed an issue in which call to a Call group, which was picked up using the Call group Function Key, was displayed as Abandoned in x-caracal 

[WMS-16801] - wms: fixed an issue in which user, imported from Active Directory, was logged out from Collaboration after performing another import

[WMS-16874] - wms: fixed an issue in which admin ACL ‘Can access menu: Reboot/ Power Off’ didn’t work correctly if the ACL ‘Cannot access menu: All’ was set on WMS 6

[WMS-16895] - wms: fixed an issue in which user’s phonebooks on PBX didn’t sync with Office365 phonebooks

[WMS-16936] - wms: fixed an issue in which it was impossible to edit ACL group ‘Default’ after upgrade to WMS 6.02

[WMS-16949] - wms: fixed an issue in which it wasn’t possible to enable ‘Get access from DHCP server’ option for Network interfaces or set default gateway after upgrade to WMS 6.02.20230328.2

[WMS-17002] - wms: fixed an issue of false Voicemail notifications after upgrade to WMS 6.02

New Firmware

WelcomeConsole: v. 68.145.2.62

[WP-263] - dev: fixed an issue with LED of "Line" BLF key remaining active after a call was answered in speaker mode on WelcomeConsole

WMS Beta 6.03.20230424.1 Date: 25.04.2023

New Features

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[WMS-16766] - wms: fixed an issue in which Phonebooks import settings were not saved correctly if user updated already existing import settings Note: Users affected by the issue (with incorrectly saved Phonebook import settings) need to delete and import Phonebook again.

WMS Beta 6.02.20230323.2 Date: 24.03.2023

Fix

[WMS-16651] - wms: fixed an issue in which it was not possible to deassign a W-AIR headset via Collaboration in case Prefix set in WMS -> Dialplan -> Feature codes was “*”, after upgrade to WMS 6.02.20230306.1 

WMS Beta 6.02.20230321.1 Date: 22.03.2023

Fixes

[WMS-16621] - wms: fixed an issue in which “403 Forbidden” error was displayed when opening a terminal on Hardware PBX after upgrade to WMS 6.02.20230306.1

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[WP-246] - dev: fixed an issue in which WelcomeConsole remained in ringing state after performing call forwarding 

WMS Beta 6.02.20230228.2 Date: 1.03.2023

New Features

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WMS Beta 6.02.20230206.1 Date: 07.02.2023

New Feature

[WMS-15277] - wms: added an ACL rule “Change license type” that forbids / allows to change users’ license type in WMS

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WMS Beta 6.02.20230117.1 Date: 18.01.2023

New Feature

[WMS-15592] - col: added possibility to create Wildix Conference via Outlook

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WMS Beta 6.02.20230106.1 Date: 6.01.2023

New Feature

[WMS-15807] - x-hoppers: added possibility to set up integration with Veesion, which allows to detect theft in retail stores in real time 

...

[WMS-15986] - sys: fixed an issue with SSL certificates renewal 

WMS Beta 6.02.20221220.1 Date: 21.12.2022

Fix

[WMS-15779] - wms: made some language improvements of API documentation 

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WMS Beta 6.02.20221201.4 Date: 2.12.2022

New Feature

[WMS-15424] - sys: added possibility to enable secure connection for sending CDR data to external backend for MySQL

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[WMS-15670] - wms: fixed an issue in which an FXO trunk could not be added to a Trunk Group and Trunk Group could not be edited if it already included an FXO trunk 

WMS Beta 6.02.20221122.1 Date: 25.11.2022

New Firmware

...

  • in case an initiated call was rejected for some reason, the base repeated the attempts to call the number 4 times
  • it wasn’t possible to start an outgoing call (the call failed with “Insufficient resources” message)
  • voice prompts could not be upgraded

WMS Beta 6.02.20221122.1 Date: 23.11.2022

Improvement

...

Additional packages ejabberd 20.03-6.02.20221027.1 wildix-cw 6.02.20221027.1 x-caracal 6.02.20221027.1

New Feature

[WMS-14797] - x-ca: added display of user presence status message in x-caracal Realtime and Agent reports  

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WMS Beta 6.01.20221019.4 Date: 19.10.2022

New Feature

[WMS-15170] - wms: added user presence status sync with Google Calendar 

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WMS Beta 6.01.20220929.2 Date: 30.09.2022

New Feature

[WMS-14542] - sys: added a new Dialplan application “Speech to text” that allows to create an automatic system that ask the caller some questions, recognizes the answers, and lets you save the recorded files 

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WMS Beta 6.01.20220804.1 Date: 4.08.2022

New Feature

[WMS-12489] - wms: added possibility to choose which user data (personal data, voicemails, etc.) has to be deleted  

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WMS Beta 6.01.20220721.1 Date: 21.07.2022

New Feature

[WMS-13627] - sys: added possibility to set up backend for storing chat and call history (CDR) on Cloud PBXs  

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WMS Beta 6.01.20220621.2 Date: 21.06.2022

New Feature

[WMS-14179] - sys: added possibility to customize the maximum number of voicemails per user

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