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Update repository: rel60beta

In case of automatic upgrade, make sure to specify the current repository.

Link for sharing: https://wildix.atlassian.net/wiki/x/pgbOA

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Note

Note: Starting from WMS Beta 6.01.20220708.5, automatic upgrades are performed from the repository used for manual upgrade. Weekly automatic upgrade is enabled by default. 

WMS Beta 6.05.20240206.1 Date: 06.02.2024

Fix

[WMS-18578] - col: fixed an issue in which agent became unavailable after hanging up a call with Sennheiser IMPACT 5000 series headset 

WMS Beta 6.05.20240202.1 Date: 2.02.2024

Improvement

[WMS-18994] - sys: improved the logic of clearing voicemail box of a hotel room upon check in/ out, to ensure custom statuses are also removed after checkout   

Fix

[WMS-18990] - sys: fixed a rare issue in which there was no audio during a call after upgrade to WMS Beta 6.05.20240108

WMS Beta 6.05.20240129.1 Date: 29.01.2024

Fix

[WMS-19091] - sys: fixed an issue of high load on PBX with a big amount of call recordings after upgrade  

WMS Beta 6.05.20240119.1 Date: 19.01.2024


New Feature

[WMS-18658] - x-hop: added possibility to enable the logic of assigning x-hoppers headsets to users via speech-to-text, by taking the headset from the charger and pronouncing the user name

The feature is disabled by default. To enable, add the following parameter to the /etc/systemd/system/pbx-data-engine.service.d/override.conf file:

--xhop_voice_login true

When enabled, each time the headset is placed into the charger, it gets unassigned. When a user lifts the headset from the charger:

  1. The user is asked to say their name
  2. The user should pronounce the name and surname
  3. The system looks for the user and assigns the headset to the user

Important: For the feature to start working on the headsets, follow one of the following procedures:

a) After enabling the feature, when using the headsets for the first time, users need to lift the headsets from the charger -> place into the charger -> lift from the charger again.

b) Alternatively, before performing the upgrade and activating the feature, unassign headsets via WMS (Devices -> choose device and click Assign to user -> in the Extension field, choose “unknown”). Then, when users lift the headsets from the charger, they need to press the Call button first.  

Improvement

[WMS-18814] - dev: increased the number of DECT handsets that can be connected to a single W-AIR Network to 500 handsets  


Fixes

[WMS-18609] - wms: fixed an issue in which Trunk function key in Collaboration and WMS incorrectly displayed ports of gateways with more than one trunk 

Note: Also, updated names of the ports displayed in Trunk function key, so that they correspond to the names used on Trunks page in WMS

WMS Beta 6.05.20240117.1 Date: 17.01.2024

Improvement


[WMS-18373] - col: added notification about CDR-View going end of life on December 31 2024 and prompting to use the new version, CDR-View 2.0, which is displayed when opening CDR-View or refreshing the page  

[WMS-18545] - wms: added possibility to use SFTP for scheduled backups How-to:

  1. Go to WMS -> Tool and utilities -> Backup system -> Scheduled backups tab
  2. In the Protocol field, choose SFTP
  3. Complete the necessary fields and click Save

Note: Support for backups to FTP will be removed by January 01, 2025. Customers using FTP need to reconfigure the settings using SFTP by the mentioned date. 

[WP-288] - dev: improved security on Workforce, WelcomeConsole, and Start phones by disabling TLS 1.0 and TLS 1.1 TLS 1.2 is enabled by default. New firmwares: WelcomeConsole v. 68.145.2.78, WorkForce v. 65.145.6.51, Start v. 150.145.2.22

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[WMS-18872] - wizy: fixed an issue when it was impossible to connect to a conference on Wizyconf Station due to the lack of an authorization session on PBX 

WMS Beta 6.05.20231229.4 Date: 2.01.2024

New Feature

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Improvements

[WMS-17660] - sys: made updates to ensure more accurate and complete data in the MOS (the Mean Opinion Score) column in Cloud Analytics (CDR-View2.0) 

[WMS-18396] - wms: added possibility to remove user avatar when deleting user data 

How-to:

  • Go to WMS -> Users
  • Choose user or a group of users and click Delete (-)
  • Select Remove user avatar and click Delete

Fixes

[WMS-18333] - sys: fixed an issue where the user status didn't change to offline after logging out from Collaboration connected in a remote desktop environment

[WMS-18566] - sys: fixed a rare issue in which a recording was sent to a wrong email in some cases after upgrade to WMS 6.03.20230630.3

[WMS-18597] - sys: fixed an issue when after opening a new voicemail or missed call notification, another entry on the voicemail list was removed in some cases 

[WMS-18604] - wms: fixed an issue with attended transfer via call group, in which caller name was not updated after the transfer was completed

[WMS-18722] - col: fixed an issue in which after logging in to Collaboration with a different user and performing a call via Collaboration extension, the extension tried to perform the call from the previous user Limitations:

  • Collaboration Chrome extension does not currently work with Collaboration in case of a cross domain iFrame (for example in Microsoft Teams).
  • Users have to refresh Collaboration before logging in if Collaboration is used in cross domain iFrame (for example in Microsoft Teams).
  • Users of PBXes updated to WMS 6.05 have to log out and log in again to allow Collaboration Chrome extension to work.

WMS Beta 6.05.20231215.1 Date: 15.12.2023

Fix

[WMS-18600] - wms: fixed an issue in which user preferences were ignored by a call transferred from Call group on another PBX in WMS Network (e.g. the call was not sent to the voicemail after the timeout was reached) 

[WMS-18498] - col: fixed an issue in which Microsoft 365 Single Sign-On didn’t work if user tried to log into Collaboration inside MS Teams 

WMS Beta 6.05.20231212.2 Date: 13.12.2023

Improvement

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[WMS-18549] - col: made updates to ensure smooth work of Collaboration conferences when Google Chrome ends support of third-party cookies 

WMS Beta 6.05.20231201.2 Date: 7.12.2023

Fixes

[WMS-18348] - sys: fixed an issue when a call group agent received more than one call at a time even though call waiting was disabled

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[WMS-18455] - sys: fixed an issue in which it was impossible to delete calls from Collaboration history in case of a PBX with MSSQL as backend 

WMS Beta 6.05.20231129.1 Date: 30.11.2023

New Feature

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For detailed information about Company Data Storage Procedure, please refer to the following documentation: https://wildix.atlassian.net/wiki/x/hQAMEw.

Fix

[WMS-18552] - col: in the view of Google Chrome upcoming plans to end support of third-party cookies, updated the logic to avoid issues with Collaboration authorization inside MS Team

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[WMS-18547] - int: fixed an issue in which Hold button didn’t work in Salesforce integration in case x-bees Web was selected as an active device 

WMS Beta 6.05.20231118.1 Date: 20.11.2023

Fix

[WMS-18236] - wms: fixed an issue in which it was not possible to update a user by exporting CSV, editing the CSV file and importing the CSV again with the updated user data, after upgrade to WMS 6

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When the PBX gets a firmware, local cache is created. If there are multiple devices of the same model, the firmware is downloaded only once.

Fix

[WMS-18492] - x-ca: fixed an issue in which x-caracal interface was not displayed after initial x-caracal activation

WMS Beta 6.05.20231115.1 Date: 15.11.2023

Fix

[WMS-18282] - wms: fixed an issue in which changes of preferences for multiple users who were Call group members led to incorrect presence status in Call groups 

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WMS Beta 6.04.20231103.1 Date: 3.11.2023

Fix

[WMS-18210] - wms: fixed an issue in which settings for user import from Zoho were lost after closing the Import window 

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Additional package: wildix-provision 6.04.20231102.1 wildix-lua-base 6.04.20231102.1 wildix-dialplan 6.04.20231102.1 wildix-data-engine 6.04.20231102.1

Fix

[WMS-17995] - col: fixed an issue in which PDF file of the sent fax was missing in call history after upgrade to WMS 6.03.20230828.1 

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Additional package: wildix-cw 6.04.20231030.1

Fix

[WMS-18292] - sys: fixed an issue when calls were not delivered to agents due to PBX engine thinking there was another call (reverted the fix of the ticket [WMS-17499] - sys: second call offered to user in use with call waiting disabled) 

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Additional package: ejabberd_20.03-6.04.20231012.1

Fix

[WMS-18082] - sys: fixed an issue in which new users added to a Call group were not paused when user status was Away/ Do not disturb, until Contact Center settings were changed  

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WMS Beta 6.04.20231009.2 Date: 10.10.2023

Fixes

[WMS-18046] - sys: fixed an issue when dialling by name in DTMF mode, it took too long before the user’s input was accepted, after upgrade to WMS Beta 6.04.20230913.1 The default interdigit timeout is 3 seconds.
If needed, interdigit timeout can be configured in WMS -> Dialplan -> General settings -> Interdigit timeout (the max. value can be 10 seconds).

[WMS-18126] - wp: fixed an issue in which some old WP phones couldn’t download the Ring Tone and Caller image after upgrade to WMS Beta 6.04.20230920.1 

[WMS-18177] - wms: fixed an issue when trying to create a sound using Text-to-Speech, it was impossible to listen to it, unless the file was renamed, due to different set of characters allowed for saving and playing audio  The following characters are allowed now both for saving and for playing audio: 0-9, A-Z, a-z, -, _

WMS Beta 6.04.20231004.1 Date: 04.10.2023

New Feature

[WMS-17350] - wms: added possibility for a Colleague to be present in multiple departments in Collaboration

How-to:

  1. Go to WMS -> Users -> Edit user
  2. In the Department field, enter the necessary department names, separated by commas

Notes:

  • It may take up to an hour for a user to be displayed in Collaboration departments indicated in WMS
  • The feature is not applicable to x-bees

Improvements

[WMS-17946] - wms: added possibility to configure Autofill option for Call group calls via Dialplan  

With Autofill enabled, calls to a Call group are distributed to available agents simultaneously.

When disabled, calls are delivered in a serial manner. By default, Autofill is enabled for all call group strategies except Call All 10/32.

How to disable/ enable Autofill:

  • Add Set application with the following variable in Dialplan:
    • AUTOFILL_QUEUE=false
    • AUTOFILL_QUEUE=true

Note: The setting is applied to calls that come via the Dialplan in which the setting is configured (not the whole queue).

Fix

[WMS-18104] - wms: fixed an issue in which User preferences -> Settings -> Phonebooks section displayed only 100 phonebooks 

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WMS Beta 6.04.20230928.1 Date: 29.09.2023

Improvements

[WMS-17610] - col: added possibility to use Noise suppression in Collaboration 

How-to:

  • You can find the feature and enable/disable it in Collaboration Settings -> Web Phone -> Noise suppression

Note: Noise suppression is enabled by default.  

[WMS-17928] - wms: added possibility to enable location-based multi-factor authentication via WMS 

How-to:

  1. Go to WMS -> PBX -> Features
  2. Turn the toggle on next to the Location-based multi-factor authentication feature 


Fix

[WMS-17963] - col: fixed an issue in which user status for events synced from Microsoft Outlook 365 had wrong end time in Collaboration, if the event was planned for the whole day in Microsoft 365 

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  • In case more than 5 matches are found, an announcement is played to the caller, which allows to review the matches.
  • Allowed to exit the Dial by name service via asterisk and extended the standard announcement, by including the option to exit the directory.

Fix

[WMS-17773] - sys: fixed an issue in which paging over SIP calls worked with a delay for paging groups with 8 or more users, after upgrade to WMS 6.03.20230712.2  

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[WMS-17864] - wms: fixed an issue in which email about unread messages in a Collaboration was not sent 

WMS Beta 6.04.20230906.1 Date: 7.09.2023

Improvement

[WMS-17819] - wms: improved MySQL logs rotation rules on Cloud PBX to prevent an issue of running out of free space on a PBX 

Fix

[WMS-17692] - wms: fixed an issue in which it wasn’t possible to access Tools & Utilities -> Remote support settings in WMS on Hardware/ Virtual PBX after upgrade to WMS 6.03 

WMS Beta 6.04.20230904.1 Date: 5.09.2023

Fixes

[WMS-17658] - wms: fixed an issue when it wasn’t possible to edit user’s preferences in WMS if admin’s language was Dutch 

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WMS Beta 6.04.20230831.1 Date: 31.08.2023

Fix

[WMS-17808] - wms: improved x-bees invite links so that after clicking on the link, user email is automatically added during login and x-bees connects to the necessary PBX after login on web and mobile  

WMS Beta 6.04.20230825.1 Date: 25.08.2023

Fix

[WMS-17626] - wms: fixed an issue in which fax delivery status report sent to email didn’t contain PDF file of the sent fax, after upgrade to WMS 6.03

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[WMS-17802] - wms: fixed an issue in which Phonebooks tab in WMS displayed only first 100 phonebooks after upgrade to WMS 6.03 

WMS Beta 6.04.20230815.1 Date: 16.08.2023

Additional packages: wildix-data-engine_6.04.20230807.1 wildix-provision_6.04.20230815.2 wildix-lua-base_6.04.20230815.wildix-dialplan_6.04.20230815.2 rtpengine_9.5.1-6.04.20230816.1 rtpengine-kernel-module_9.5.1-5.10.0-24-6.04.20230816.1 rtpengine_9.5.1-6.04.20230816.1 rtpengine-kernel-module_9.5.1-5.10.0-24-6.04.20230816.1 linux original packages

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Documentation: https://wildix.atlassian.net/wiki/x/XB3OAQ

WMS Beta 6.04.20230815.1 Date: 15.08.2023

Fixes

[WMS-17679] - wms: fixed an issue with OAuth 2.0 access token request being not completed successfully after upgrade to WMS 6.03.20230712.2 


WMS Beta 6.04.20230811.1 Date: 14.08.2023

Improvement

[WMS-17628] - wms: added possibility to change the order of call group members via drag and drop in WMS 6 

Fixes

[WMS-17534] - sys: fixed an issue in which after setting up MySQL as CDR backend on PBX (via WMS -> PBX -> Call and chat history -> CDR MySQL), there was an error connecting PBX to remote MySQL and only CDR table was created in the database

[WMS-17621] - sys: fixed an issue in which smartd service was enabled for Cloud and Virtual PBX with WMS 6

[WMS-17646] - wms: fixed an issue in which pop-up notification in WMS was not visualized if admin used the Italian or Dutch language and PBXs in WMS network needed to be upgraded 

[WMS-17661] - sys: added possibility to save Speech-to-Text recognition results to a file to cover cases when the data cannot be stored in RECOGNITION_RESULTS variable, if the data exceeds 4090 Bytes (e.g. if there are many questions or the answers are too detailed) 

How-to:

  • When configuring Speech-to-Text in Dialplan, at the very beginning, add the Set application with the following value:
    • RECOGNITION_RESULTS_PATH -> enter path to the file where Speech-to-Text recognition results should be stored

Notes:

  • To easily navigate through the saved files, you could use Linked ID (LINKEDID is a unique variable of the call) for the file names
  • If recognition results data is less than 4090 Bytes, the data is stored both to RECOGNITION_RESULTS variable (as before) and to the file indicated in RECOGNITION_RESULTS_PATH

Documentation:https://wildix.atlassian.net/wiki/x/ahDOAQ

[WMS-17667] - sys: fixed an issue in which voice recognition failed when using Speech to Text Dialplan application

[WMS-17687] - wms: fixed an issue in which status was not updated for users on remote PBX in WMS Network with calendar integration enabled 

[WMS-17726] - sys: fixed a rare issue of continuous restart of dnsmasq service if Firewall or provider dropped outgoing requests to root servers, after upgrade to WMS 6.02 or higher 

New Firmwares

New Firmwares: WelcomeConsole firmware v. 68.145.2.69 Start firmware v 150.145.2.19

[WP-270] - dev: fixed an issue in which it wasn’t possible to pick up a second incoming call with multi-function button on DuoLED-BT headset with firmware ​​0x59EE, if the headset was connected to WelcomeConsole 

[WP-271] - dev: fixed an issue with calls being terminated on Start phones due to launched DHCP renewal process

WMS Beta 6.04.20230803.1 Date: 04.08.2023


Improvement

[WMS-17515] - wms: added possibility to download files (call recordings, voicemails, faxes) via different types of authorization (e.g. OAuth2 token / Simple token) and via CORS domain whitelisting, which can be used to allow external integrations to access the files 

How to get access:

a) Using token:

To download a file from the PBX, add the following part to the file URL: ?token={your token}

Note: To have the possibility to download recording by OAuth2 token, the token should be placed on the Authorisation header or GET parameter “token“.

b) Or, using domain whitelisting:

  1. Go to WMS -> PBX -> Security -> CORS
  2. Enter the domain you wish to whitelist 


Fixes

[WMS-16166] - sys: fixed an issue when after an attended transfer from an agent of one call group to the agent of another call group, the second agent status after the call was displayed incorrectly (available, even though timeout between the calls was configured) 

[WMS-17516] - wms: fixed an issue of incorrect call distribution in call groups which could occur on highly loaded PBX 

[WMS-17735] - wms: fixed an issue on WP phones after Hardware PBX upgrade to WMS 6.03, in which phonebooks, history and other WP phones functionality worked slower than on the previous versions 

WMS Beta 6.04.20230731.1 Date: 02.08.2023

New Feature

[WMS-15927] - wms: added possibility to configure Web CRM via WMS 

How-to:

  1. Go to WMS -> Users
  2. Select user(s) -> click Preferences -> Edit preferences
  3. On the Edit preferences screen, navigate to the Settings section -> Web CRM field  


Fixes

[WMS-17576] - sys: fixed an issue in which voicemails stopped being sent to email in some rare cases 

[WMS-17693] - sys: added the possibility to override standard audio prompts in WMS -> Sounds menu

For more details and setup instructions, check the documentation WMS Settings Menu - Admin Guide

WMS Beta 6.04.20230724.1 Date: 25.07.2023

Improvements

[WMS-17136] - sys: added the possibility to control Advanced settings on mobile applications (support starts from Wildix Collaboration on Android 5.13, iOS coming soon)

  • Extended the API endpoint /v1/iOS/Config/ by:
    • Adding the parameter Country, which includes the code of the country (ISO 3166 standard) where the PBX is located  
    • Adding the list of advanced settings for mobile applications that can be managed on PBX. Documentation: Custom config parameters List (see the section "Configure Advanced settings in Collaboration app on mobile")
  • Added the new ACL Can/ Cannot Set predefined advanced settings on mobile, which would allow/ forbid mobile users to change the Advanced settings in the Collaboration app on mobile
    Documentation: ACL rules and Call classes management - Admin Guide

API documentation can be accessed via PBX and by the link: https://www.wildix.com/wp-content/wms-api/

[WMS-17260] - wms: improved the logic so that entering email for user in WMS is not mandatory, to cover cases when account is created e.g. for Park Orbit/ Fax/ Room 

  • When saving a user, there is a notification where you need to confirm that you want to proceed with saving the user without the email address

[WMS-17349] - wms: added possibility for non-admin users to manage scheduled reports of the queues they have access to in x-caracal

  • The Setup tab with Schedules/ Alerts is now available for non-admin users, with the possibility to create and manage scheduled reports
  • Admin can configure which queues users have access to via Setup -> Users
  • When creating a scheduled report, user can see queues he was granted access to only

Limitation:

  • If user access to a queue was revoked, the reports for this are still sent to the user, unless configured otherwise by the admin  

[WMS-17581] - dev: improved W-AIR provisioning logic so that old W-AIR bases (Small Business, W-AIR Networks, Hybrid W-AIR Networks) get the 670b1 firmware, to avoid an issue of poor audio quality on W-AIR Basic2 handsets  

Fixes

[WMS-14277] - col: fixed an issue in which after muting the microphone and putting the call on hold, the microphone was not muted when the call was resumed  

[WMS-16476] - x-ca: fixed an issue in which time in Scheduled reports (e.g. in fields Wait time / Ring time) was displayed in seconds only, instead of hh:mm:ss format  

[WMS-17158] - sys: fixed an issue in which PBX engine couldn't reconnect to external MySQL database in some cases 

[WMS-17275] - wms: fixed an issue in which after initiating a call in Zoho integration, the same call was created twice in Collaboration  

[WMS-17345] - sys: fixed an issue in which ping command in WMS -> Terminal returned an error on WMS 6 

[WMS-17416] - wms: fixed an issue in which ACL rule Can/Cannot View didn’t work correctly in WMS 6 and could cause an error when trying to edit a user 

[WMS-17464] - sys: fixed an issue in which call group members added from a remote PBX in WMS Network didn’t get an external call if the call group strategy was Call All 32 

[WMS-17465] - sys: fixed an issue in which migrate2cloud script used during the data migration process from Hardware/ Virtual PBX to Cloud PBX failed because of incorrect calculation of disk space usage 

[WMS-17510] - sys: fixed an issue with an attended transfer in which there was no pop-up in Zoho about an incoming call on the side of the agent, whom the call had to be transferred  

WMS Beta 6.03.20230712.2 Date: 20.07.2023

Additional packages: wildix-cw_6.03.20230720.1

Fix

[WMS-17598] - ios/android: fixed an issue in which Collaboration app on mobile was not ringing during an incoming call, if the call was made to a call group and the app was in a sleep state 

WMS Beta 6.03.20230712.2 Date: 17.07.2023

Additional packages: wms-wildixair-firmwares_6.03.20230717.2

Fixes

[WMS-17583] - fixed an issue when there was no possibility to update W-AIR headset firmware 

WMS Beta 6.03.20230712.2 Date: 12.07.2023

Fixes

[WMS-17519] - wms: fixed an issue in which CardDAV sync stopped working after update to WMS 6.03

[WMS-17537] - wms: fixed an issue in which it wasn’t possible to add more than 50 users to a call group via WMS interface after upgrade to WMS 6.03.20230707.1 

WMS Beta 6.03.20230707.1 Date: 09.07.2023

Additional package: wildix-cw 6.03.20230709.1

Fixes

[WMS-17536] - fixed an issue where calls were not being distributed to members of a call group after a certain period of time. (WMS-13025was reverted) 

WMS Beta 6.03.20230707.1 Date: 07.07.2023

Fix

[WMS-17486] - col: fixed an issue in which it was not possible to select Web as an active device in Collaboration in case of teams4Wildix (Mode 2) integration, after WMS upgrade to 6.03.20230626.2 

WMS Beta 6.03.20230630.3 Date: 30.06.2023

Improvements

[WMS-17303] - col: released Cloud Analytics (CDR-View 2.0) feature in Collaboration Requirements:

  • Premium license
  • ACL rules set in WMS:
    • can use analytics: adds display of the Analytics button in Collaboration
    • can see analytics: lets to choose which groups data will be available in Analytics reports

Note:

  • As long as Analytics / CDR-View 2.0 covers all the functionality of CDR-View, there are no updates planned for CDR-View in future.
  • Analytics / CDR-View allows to configure scheduled reports (sending reports to an email at specified intervals) and configure different data access for different groups (using the ACLs mentioned above).

Documentation: Cloud Analytics (CDR-View 2.0) in Collaboration 


[WMS-17348] - wms: added ACL rule can/ cannot use x-caracal, which allows to control who has access to x-caracal By default, access to x-caracal is forbidden. 

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WMS Beta 6.03.20230629.2 Date: 29.06.2023


Improvement

[WMS-15803] - sys: added possibility to send SMS from the call dialog in Collaboration Note:

  • The feature is available for CLASSOUND users. In case CLASSOUND is not activated, the SMS won’t be sent.
  • During the call, press the drop-down menu and click SMS.
  • CLASSOUND users in the UK, US and Canada can also see the option Two-Way SMS.  

[WMS-17126] - sys: improved the logic so that PBX debug data (captured traces) is automatically cleaned up after 1 month   


Fix

[WMS-16972] - dev: new W-AIR firmware v670b1 which includes fixes of the following issues: 

  • After reboot of the handset, the language set in the local handset’s menu switched back to English, after upgrade to firmware v. 650v2.
  • Poor audio issues on W-AIR Basic2 handset.
  • x-hoppers conference could be hung up by answering an incoming call with a single click of the Call button.

WMS Beta 6.03.20230626.2 Date: 26.06.2023

Fixes

[WMS-17012] - sys: for improved security, updated the logic to avoid HTTP protocol for device provisioning  Note:

  • With the update, devices will be switched to HTTPS protocol by default, except for some old devices (e.g. some old FXS/FXO, W01GSM and old WP phones like WP400, WP500).
  • HTTP protocol can be set by the "HTTPForceUse" custom provisioning parameter.

Documentation: Provisioning Custom Settings

[WMS-17022] - sys: updated the voice prompt pronounced when user tried to access another user’s voicemail, removing the request to enter pound after the password, as the pound made it impossible to access the voicemail 

[WMS-17266] - wms: fixed an issue in which there was an error message after clicking "Apply network settings" in WMS -> System -> Network on Hardware and Virtual PBXs with 3 or more ethernet interfaces after upgrade to WMS 6.02.20230510.1

[WMS-17281] - wms: fixed an issue on Hardware and Virtual PBXs in which it wasn’t possible to modify the default gateway in WMS -> System -> Network as the Edit and Delete buttons were grayed out, after upgrade to WMS 6.02.20230510.1

[WMS-17317] - sys: fixed an issue of incorrect display of offline status (blue icon instead of yellow one) in case of Microsoft Teams presence sync with Collaboration  

WMS Beta 6.03.20230617.1 Date: 19.06.2023

New Feature

[WMS-16805] - sys: for better security, added possibility to enable the functionality that requests user to confirm IP address when logging in to Collaboration or using basic authorization from a new IP address

  • The feature is disabled by default. 
  • To enable, set the value of the following parameter in /rw2/etc/env.custom.ini file to true:
    MFA_SERVICE_ENABLE=true

Improvement

[WMS-16961] - wms: made some fixes and UI/ UX improvements of the WMS interface which include: 

  • Added possibility of multiple selection of users via the Shift button.
  • Improved Sound packages section on the PBX -> Language & region tab for easier navigation and updated the display of Default Tone Zone in case it is not selected.
  • Increased the input field on the PBX -> Call and chat history tab to avoid an issue when only the first digit of an inserted number was displayed.
  • Fixed an issue when there was “Apply backup” instead of the “Reboot” button after backup was applied.
  • Removed duplicate cities/ locations in Device timezone list.
  • Removed Processor and memory from Tools and utilities -> Activation/ Licenses page.
  • Added possibility to enable Collaboration call control feature via WMS -> PBX -> Features tab.
  • Added a hint about allowed characters when editing sound name.
  • Disabled possibility to drag&drop sound files to the default folders MusicOnHold and RingTones.
  • Made the Download column on the Sounds screen wider.
  • Added limitation of max. 250 characters for the name of a sound file and an error message in case the limit is exceeded.
  • Fixed an issue when sound file could not be added again if it was just added and deleted in a Sound modal.
  • Fixed an issue in which ACL "cannot access menu Top control::Sounds" didn’t work.
  • Added display of all available sound packages in the Set application -> Language on the Dialplan page. Note: The selected sound package should be enabled in the system, otherwise English is used. 

Fixes

[WMS-13025] - sys: fixed an issue in which call group agents received more than one call at a time even though call waiting was disabled

[WMS-17197] - wms: fixed an issue in which it was not possible to configure import from Windows Share and the settings section related to the scheduled import from CSV file was not displayed on Hardware and Virtual PBXs after upgrade to WMS 6.02.20230228.2

[WMS-17393] - wms: fixed an issue in which users got logged out from Collaboration after joining Wizyconf conference 

WMS Beta 6.03.20230613.1 Date: 15.06.2023

Improvements

[WMS-17223] - stt: improved speech recognition to avoid an issue in which call was made to a wrong user if there were several users with the same surname in French 

[WMS-17353] - sys: improved Identities feature so that CLASSOUND flat fee is applied to the original caller instead of a single account assigned to DID   

Fix

[WMS-17240] - wms: fixed an issue in which it wasn’t possible to use single sign-on via Microsoft Office 365 after Hardware / Virtual PBX upgrade from WMS 5 to WMS 6.02.20230511.1, if secure port was configured 

New Firmwares

New firmwares: WorkForce: v. 65.145.6.38, WelcomeConsole: v. 68.145.2.68, Start v. 150.145.2.17 

[WP-265] - dev: added support for the Catalan language on Start, WorkForce and WelcomeConsole 

WMS Beta 6.03.20230612.2 Date: 13.06.2023

Improvement

[WMS-17327] - sys: fixed an issue in which user status was displayed as reachable by phone (blue circle) instead of offline if presence sync with Microsoft Teams was enabled 

Fixes

[WMS-17318] - wms: fixed an issue when it wasn’t possible to initialise a brand new pen drive (or formatted FAT32) to be used as a storage device on Hardware PBX with WMS 6 

WMS Beta 6.03.20230608.1 Date: 09.06.2023

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[WMS-17230] - wda: fixed an issue in which call was stuck on the Live dashboard if the caller exited the call group e.g. via Go to voicemail option

WMS Beta 6.03.20230525.1 Date: 26.05.2023

New Feature

...

  • Where 120 is the timeout in minutes (enter the preferred value).
  • Maximum value is 600 (10 hours).
  • In case you set inactivity timeout to 0, the timeout gets disabled.  

Fixes

[WMS-16965] - wms: fixed an issue in which ACL rule “cannot set - Ring only active device” didn’t work and the option was still present in Collaboration settings 

[WMS-17025] - wms: fixed a rare issue when Cloud PBX stuck during the upgrade to WMS 6 

WMS Beta 6.03.20230517.1 Date: 22.05.2023

Fixes

[WMS-16861] - wms: fixed an issue in which it wasn’t possible to delete a shared report in CDR-View 

...

Fixes

[WMS-16536] - wms: fixed some WMS interface issues in which:

  • WMS interface didn’t remember the selected PBX (e.g. on the Users tab) in case of a WMS Network
  • Redirect URI was not not saved when creating a new OAuth2.0 app and had to be readded
  • Loader appeared when deleting multiple users
  • Backups were sorted incorrectly, if sorted by creation date
  • Call group rule in Dialplan didn’t display more that 2 digits (e.g. 3 digits were entered but only 2 were visualized)
  • Some other minor UI/UX fixes and improvements

[WMS-16768] - x-ca: fixed an issue in which call to a Call group, which was picked up using the Call group Function Key, was displayed as Abandoned in x-caracal 

[WMS-16801] - wms: fixed an issue in which user, imported from Active Directory, was logged out from Collaboration after performing another import

[WMS-16874] - wms: fixed an issue in which admin ACL ‘Can access menu: Reboot/ Power Off’ didn’t work correctly if the ACL ‘Cannot access menu: All’ was set on WMS 6

[WMS-16895] - wms: fixed an issue in which user’s phonebooks on PBX didn’t sync with Office365 phonebooks

[WMS-16936] - wms: fixed an issue in which it was impossible to edit ACL group ‘Default’ after upgrade to WMS 6.02

[WMS-16949] - wms: fixed an issue in which it wasn’t possible to enable ‘Get access from DHCP server’ option for Network interfaces or set default gateway after upgrade to WMS 6.02.20230328.2

[WMS-17002] - wms: fixed an issue of false Voicemail notifications after upgrade to WMS 6.02

New Firmware

WelcomeConsole: v. 68.145.2.62

[WP-263] - dev: fixed an issue with LED of "Line" BLF key remaining active after a call was answered in speaker mode on WelcomeConsole

WMS Beta 6.03.20230424.1 Date: 25.04.2023

New Features

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[WMS-16766] - wms: fixed an issue in which Phonebooks import settings were not saved correctly if user updated already existing import settings Note: Users affected by the issue (with incorrectly saved Phonebook import settings) need to delete and import Phonebook again.

WMS Beta 6.02.20230323.2 Date: 24.03.2023

Fix

[WMS-16651] - wms: fixed an issue in which it was not possible to deassign a W-AIR headset via Collaboration in case Prefix set in WMS -> Dialplan -> Feature codes was “*”, after upgrade to WMS 6.02.20230306.1 

WMS Beta 6.02.20230321.1 Date: 22.03.2023

Fixes

[WMS-16621] - wms: fixed an issue in which “403 Forbidden” error was displayed when opening a terminal on Hardware PBX after upgrade to WMS 6.02.20230306.1

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[WP-246] - dev: fixed an issue in which WelcomeConsole remained in ringing state after performing call forwarding 

WMS Beta 6.02.20230228.2 Date: 1.03.2023

New Features

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WMS Beta 6.02.20230207.1 Date: 08.02.2023

Fix

[WMS-16121] - sys: fixed an issue in which trunks_dns.conf file was cleared after every PBX reboot on WMS 6, resulting in the loss of custom DNS configuration 

...

  • By default, changing license type is allowed (the ACL rule set to Can - Change license type)
  • The ACL rule is available for users with admin rights


Fix

[WMS-14866] - wms: fixed an issue in which radio streaming music on hold (MOH) stopped working after some time 

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[WMS-15986] - sys: fixed an issue with SSL certificates renewal 

WMS Beta 6.02.20221220.1 Date: 21.12.2022

Fix

[WMS-15779] - wms: made some language improvements of API documentation 

...

WMS Beta 6.02.20221217.1 Date: 19.12.2022

Fix

[WMS-15910] - sys: fixed a vulnerability issue with Server-side request forgery (SSRF) via the component ZohoClient.php in the WMS

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[WMS-15670] - wms: fixed an issue in which an FXO trunk could not be added to a Trunk Group and Trunk Group could not be edited if it already included an FXO trunk 

WMS Beta 6.02.20221122.1 Date: 25.11.2022

New Firmware

...

  • in case an initiated call was rejected for some reason, the base repeated the attempts to call the number 4 times
  • it wasn’t possible to start an outgoing call (the call failed with “Insufficient resources” message)
  • voice prompts could not be upgraded

WMS Beta 6.02.20221122.1 Date: 23.11.2022

Improvement

...

  • updated design of the Search field
  • updated error messages displayed on Add user modal window after trying to save invalid data
  • updated design of the Set passwords modal window
  • fixed an issue in which Random password generator occasionally generated 9-character SIP password, though the requirement is 10 characters
  • fixed an issue in which it was not possible to change password or SIP password only
  • for admin user, made Extension an optional field
  • possibility to resize columns was also added on the Devices page

Fix

[WMS-15050] - sys: fixed an issue in which the list of temporary banned IP addresses in SIP blocks menu in WMS contained outdated data 

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[WMS-14690] - dev: enabled TLS 1.2 on W-PA devices by default  


Fix

[WMS-11698] - sys: fixed an issue with Microsoft 365 calendar integration, in which wrong user status was displayed if there were two overlapping events (status switched to the second event even if the first one was not finished yet) 

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WMS Beta 6.01.20220922.2 Date: 23.09.2022

Fix

[WMS-14974] - sys: fixed an issue in which calls placed via Peoplefone trunk dropped after 5-6 minutes 

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[WMS-15054] - sys: for improved security, closed Port 53 for public networks on Hardware / Virtual PBXs

Fix

[WMS-10889] - col: fixed an issue in which shared reports in CDR-View had incorrect tags (instead of the tags selected by user who initially created the report) 

...

  • added progress bar when editing/removing multiple users 

Fix

[WMS-14950] - col: fixed an issue when after selecting a colleague via the search field, with whom didn’t chat or call to before, the chat tab didn’t change and it took a very long time to open a chat with the selected user  

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Additional package: wildix-cw 6.01.20220913.1

Fix

[WMS-15085] - sys: fixed an issue of PBX engine crash in some rare cases  

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WMS Beta 6.01.20220907.1 Date: 8.09.2022

Fix

[WMS-11361] - col: fixed an issue in which it was impossible to export charts in CDR-View in French language 

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WMS Beta 6.01.20220805.1 Date: 8.08.2022

Fix

[WMS-14612] - wms: fixed an issue in which BRI/ PRI trunks were not displayed on Trunks page in WMS after upgrade to WMS 5.04 

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Additional packages: wildix-sslh 6.01.20220728.1 whoteld 6.01.20220728.1 wildix-cw 6.01.20220727.1

Fix

[WMS-14469] - sys: fixed an occasional issue, in which Hotel integration stopped working because WHotel daemon crashed and could not be restarted automatically 

...

Documentation: WMS Settings Menu Guide.

Fix

[WMS-14464] - sys: fixed an issue in which licence renewal failed and WMS admin got the notification “An error occurred while updating the licence. For the correct work of all services, copy PBX key and reactivate the licence” 

...