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This document is intended for the Wildix Partners who are participating in the x-bees partner program. |
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Currently, there is no procedure for switching a PBX from the UC-licensing model to the xb-licensing, so it can be only done by the Wildix team. To check the requirements for switching, refer to the Customer Care documentation.
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NOTE: access to Collaboration is also available for PBXs on the x-bees licensing plan! |
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x-bees Partner Program
In order to sell x-bees, it is mandatory to pass the training and get x-bees certification: https://training.wildix.com/x-bees-partner-program/ (currently available in English, other languages will be added later)
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Monthly/ Yearly licenses (3-year and 5-year commitment available):
- xb-Device: recommended for users who need only telephony features without chat and presence, e.g. warehouse employees, unattended phones, W-AIR handset users, call group manager dummy users
- user can have 1 device and up to 2 concurrent calls
- 100 minutes of free outbound calls per month per user to CTA1
- xb-Essential: recommended for users who need to communicate with colleagues/ customers via chat, calls, video, users who need access to x-bees interface and mobile apps
- user can have up to 10 devices (desk phones, W-AIR DECT) and up to 4 concurrent calls
- 1000 minutes of free outbound calls per month per user to CTA1
- xb-Business: recommended for sales people, customer support, marketing departments, users who need access to CRM integrations
- user can have up to 10 devices (desk phones, W-AIR DECT) and up to 8 concurrent calls
- users can be contacted via WebRTC Kite (widget on a website, contact-me button added to their email signature, add a link to be contacted on their business card)
- ability to add Salesforce leads and HubSpot contacts, manual and automatic logging to CRM
- ability to start conversations with external people and add them to x-bees channels
- 3000 minutes of free outbound calls per month per user to CTA1
- xb-Premium: recommended for supervisors, managers, users who need access to analytical tools
- user can have up to 10 devices (desk phones, W-AIR DECT) and up to 8 concurrent calls
- analytics options: live dashboards dispalying ongoing conversations (calls and conferences) and statistics to create all kinds of reports and dashboards for SLA monitoring
- business Intelligence with Gong.io - can monitor the performance of sales and get tips on how to improve your sales skills
- 3000 minutes of free outbound calls per month per user to CTA1
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Note: Free minutes to Call Termination Area 1 is available with the CLASSOUND service. Details on how to activate the service: CLASSOUND Activation Request. |
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Analytics
x-bees Analytics is an advanced analytics tool which lets to monitor any data you need in a highly customizable manner.
See more in documentation: x-bees Analytics
x-bees Chrome extension
Link to access the extension: https://chrome.google.com/webstore/detail/x-bees/olejekejjhgimnlliplaiodgmbpcflhi.
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