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WiIdix Microservices Changelog: new features and improvements for Kite, Wildix Management portal (WMP), Wildix Integration Service(WIService), Screen sharing. For Kite, WMP: no need to upgrade, the changes are available right away. For Wildix Integration components (WIService, Screen sharing, Fax Printer, Outlook, TAPI driver): go to Collaboration Settings -> Extensions and click Update to install a new version (for WiService, there is also an auto-update option). Other changelogs: https://www.wildix.com/new-releases-and-updates/ Link for sharing: https://wildix.atlassian.net/wiki/x/hADOAQ |
Cloud Analytics (CDR-View 2.0) Date: 13.11.2023
Improvements
[WMS-18336] - wda: added possibility to save filter settings, so that when opening the report the next time, the previously saved set of filters is applied.
How-to:
- Apply the necessary filters
- Click on the button to the left of the filter section at the top and press Save view
- Enter the name and click Save
The next time you open Analytics, the system automatically opens the report in the saved view.
The saved filter settings can be shared with other users. Also, you can use the saved views in the reports scheduling.
Documentation: Cloud Analytics (CDR-View 2.0) in Collaboration
Wildix Partner Community Date: 10.11.2023
Improvements
- Added possibility to change Order Start Date during order confirmation, as well as choose different start dates for different items.
- Added possibility to change PBX DNS name during order confirmation.
- On the Order confirmation screen with Billing and Shipping addresses, added the button Copy Billing to Shipping, which allows to use Billing address as Shipping address in just one click.
- Added translations of x-hoppers proposal in supported languages (previously, only English was available).
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Cloud Analytics (CDR-View 2.0) Date: 10.11.2023
Improvements
[WMS-18334] - wda: added the column Service Number which displays a) for an incoming call: the phone number of the trunk a customer called to b) for an outcoming call: the phone number of the trunk via which the outcoming call was made and which is displayed to a customer
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Cloud Analytics (CDR-View 2.0) Date: 21.09.2023
Improvements
[WMS-18078] - wda: added possibility to download call recordings in Cloud Analytics
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- The support starts from WMS 6.03.20230630.3.
- The feature is available for CLASSOUND users. In case CLASSOUND is not activated, the SMS won’t be sent.
- CLASSOUND users in the UK (in case of “United Kingdom (2-way SMS) CLASSOUND DID”), US and Canada can also see the option Two-Way SMS.
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To upgrade the firmware, follow instructions in the guide: How to upgrade MonoLED and DuoLED firmware.
WMP Date: 08.02.2023
Improvements
[WMS-13108] - wmp: updated HWaaS replacement procedure
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[WMS-15934] - int: fixed an issue in which in some cases the hidden Taskbar on Windows didn’t pop up when hovering the mouse at the bottom of the screen during screen sharing; now, Taskbar auto-hide feature is disabled during screen sharing sessions
Improvements
[WMS-16113] - int: released Wildix DuoLED-BT/ MonoLED-BT headset firmware with the improved logic in which ringtones from Collaboration or a phone are used instead of internal headset ringtone
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WIService v. 3.11.4 Date: 27.12.2022
Improvements
[WMS-13437] - int: updated internal database of telephone codes to avoid an issue in which some area codes were recognized incorrectly in CDR-view
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CLASSOUND Date: 25.11.2022
Improvements
[WMS-15672] - classound: made some improvements to CLASSOUND Orders report in WMP:
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CLASSOUND Date: 28.10.2022
Improvements
[14945] - classound: added possibility to send bulk outbound SMS from customer’s DID, to comply with US requirements in terms of numeric sender ID
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WIService v. 3.10.7, Collaboration Chrome Extension v. 2.0.3 Date: 14.10.2022
Fixes
[WMS-15206] - int: fixed an issue in which WIService update stuck on installing Fax printer component on Windows
[WMS-15283] - sys: fixed an issue in which Settings menu of Wildix Collaboration browser extension appeared after initiating a call via dialing hot key
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WIService v. 3.10.5. Date: 05.10.2022
Improvements
[WMS-14524] - int: disabled internal ringing on DuoLED-BT/ MonoLED-BT headsets on Windows during an incoming call, in case user changed audio settings to use speakers
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WIService v. 3.10.3. Date 19.09.2022
Improvements
[WMS-14917] - int: added possibility to answer a call via Headset even if Windows computer screen is locked
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CLASSOUND Date: 02.08.2022
Improvements
[WMS-12078] - classound: added possibility to set up Failover PBX that would accept inbound traffic in case PBX with CLASSOUND DIDs in WMS Network is not reachable for some reason
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[WMS-13706] - int: fixed a rare issue in which an incoming group call to a user with Collaboration (Windows) and DuoLED-BT headset was accepted and instantly hung up by the headset
Improvements
[WMS-14056] - int: added possibility to hold/ resume a call via MonoLED/ DuoLED headset
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WIService v 3.7.8 (macOS) Date: 03.05.2022
Improvements
[WMS-13691] - int: reduced the size of WIService installer on macOS
WMP Date: 02.05.2022
Improvements
[WMS-13586] - wmp: applied the logic of separate ordering of W-AIR Headset and W-AIR Headset Charger
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WIService v 3.7.7 Date: 28.04.2022
Improvements
[WMS-13761], [WMS-13874] - int: performance and stability improvements for Headset integration
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- Transferred calls are charged according to CTA_1 terms (check CLASSOUND pricelist on WMP)
WMP Date: 20.04.2022
Improvements
[WMS-13231] – wmp: introduced a rule under which 1 customer can have only one PBX with active licenses; while other PBXs of the same customer should belong to the same WMS Network and inherit the licenses from the main (server) PBX
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WIService v 3.5.9, Kite Date: 31.01.2022
Improvements
[WMS-13156] - int: updated SSL certificate in WIService
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WIService v 3.4.5 Date: 08.10.2021
Improvements
[WMS-11877] - app: added support for changing user status to DND on MonoLED and DuoLED Headset using USB Connector on macOS
- to enable/ disable DND, press and hold "On/Off hook" button
[WMS-12311] - int: deprecated WIService component starting from v 3.4.5 on macOS 10.11 and prior
Fix
[WMS-12344] - int: fixed several issues with connected Kuando Busylight or similar device in which:
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Documentation: Customer Care FAQ, Ticketing system section.
Improvements
[WMS-9205] - int: added possibility to choose device for Headset Integration in case of multiple devices used
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Kite, WIService v 3.3.5, Outlook Integration v 2.6.21 Date: 03.09.2021
Improvements
[WMS-10438] - kite: removed location data from API presence response to improve security and protection of personal information
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[WMS-11852] - int: WIService stability improvements on macOS and Windows
WMP Date: 29.07.2021
Improvements
[WMS-11543] - wmp: added x-caracal service monthly fee to be paid on WMP (both for standalone PBXs and in case of WMS network)
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WIService v 3.3.1 (Windows), WMP Date: 16.06.2021
Improvements
[WMS-11331] - wis: WIService improvements (Windows):
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- apply your requests via WMP -> Help Desk-> Customer Care -> CLASSOUND -> select “Set or update CNAM (US/Canada Partners only)”
- provide PBX and DID you want to order or modify CNAM
- CNAM should not be longer than 15 characters
- order can take up to 24 hours after submission to confirm by our vendor's database and up to 72 hours over business days for completion
Updated documentation: Wildix Terms and Conditions.
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[WMS-11172] - int: fixed an issue in which pc restart was required after manual update of msi package under another user session on Windows
WMP Date: 03.05.2021
Improvements
[WMS-9329] - wmp: applied flat delivery fees per order
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