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Info

This document is a complete guide explaining how you can enable access to Wizywebinar and use it to schedule and run your webinars. 

Created: January 2021

Updated: July 2023

Permalink: https://wildix.atlassian.net/wiki/x/ahLOAQ

Table of Contents

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Wizywebinar White paper

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Requirements and features 

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  • Number of people who can speak and enable video: 1
  • Number of simultaneous virtual sessions: 1
  • Number of attendees: 100
  • Number of recordings: 1

General Limitations:

  • Max number of concurrent broadcasters/ speakers per webinar: 16
  • Max number of attendees per webinar: 5000

Features:

  • Fully cloud-based, fully web-based, no client. No hardware required
  • Enterprise Security. Data is always protected with the highest level of SHA-256 with RSA Encryption
  • HD video conferencing. Up to high definition video quality and content sharing in 1080p
  • Record your meetings. Full MP4 recordings in HD with a single click, in the cloud
  • Lobby. Set up a lobby for your video conference and let your participants join later
  • Screen sharing
  • Questions & answers. Let your participants ask questions during a video conference
  • Spam control. Ban users straight from the chat or mute it temporarily
  • Hand raise. Call on engaged students with a virtual hand raise for organized participation
  • Content library. Upload and share files with your audience and other speakers
  • Whiteboard mark-up. Annotate as you present right on your screen
  • Broadcast live. On Facebook or YouTube, wherever your audience is
  • Mobile friendly. 
Connect from any phone, tablet, or mobile device

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  • Go to WMP -> Customers
  • Select your company and customer
  • Go to PBXes tab -> Select the PBX -> click on More options (three dots) and select Edit:

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  • Add the required amount of UC-Wizywebinar licenses and click Save:

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  • Go to Contacts tab and click to add a new contact:

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  • Fill in First and Last Names and specify Email
  • Tick off Wizywebinar Access 
  • Click Add

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After WMP configuration, associate the previously created contact on WMP and a user in WMS by using Email.

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Wizywebinar Video Tutorial  - Schedule a webinar session 

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https://wildix.wistia.com/medias/qkl2u7rqu8


Easy html macro
<script src="https://fast.wistia.com/embed/medias/qkl2u7rqu8.jsonp" async></script><script src="https://fast.wistia.com/assets/external/E-v1.js" async></script><span class="wistia_embed wistia_async_qkl2u7rqu8 popover=true popoverAnimateThumbnail=true" style="display:inline-block;height:315px;position:relative;width:560px"> </span>

Settings

Before creating a webinar session, you can change the Wizywebinar web interface language and timezone settings:

  • Go to Collaboration -> Webinar
  • Click Welcome located in the top left-hand part of the menu and select My profile 
  • Change timezone/ language

    Warning

    Make sure the timezone corresponds to the one a webinar is going to take place in. 


  • Click Update to save the changes: 


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You can start a webinar in just several clicks: open  open Webinar tab in Collaboration and hit the Meet Now button located in the top right-hand part of the menu.

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  • Check the box Invite Participants (1)
  • Enter First Name (2), Last Name (3), Email (4), choose role(Audience or Speaker) (5)and click Add button (6). Detailed information about adding participants is described in the Participants section


  • Click Save in the lower part of the screen

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Note

In this menu, you can see webinars scheduled by all the users, but you can edit and deleted only webinars scheduled by you.


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Schedule a webinar - advanced options

  1. Click on the Schedule menu from the left-hand panel 
  2. Hover the mouse cursor over your scheduled meeting and click on the Pencil icon (Edit Meeting):


  3. Click Advanced options in the lower part of the screen:


Invite participants: add manually, import via CSV file, add from Address Book 
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participants
participants

  • Click on the Participants tab. In this menu, you can add participants to your webinar using one of 3 modes:


  • 1 - add participants manually: enter user’s First name (1), Last name (2), email (3), set a role (4) and click Add button (5). By default, new contacts are automatically saved in Address Book, unless you change this behavior (see the additional control options in this section):

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    Note

    Note: When you add participants, you always need to indicate their role:

    • Speaker someone who runs the webinar, broadcasts their audio and video and controls various aspects of the webinar. There can be more than one speaker. Speakers have a number of privileges over other participants, which include: the ability to speak, show video, start the recording, manage other participants, use group chat for speakers, and more as you’ll see later in this Guide
    • Audience – mostly passive listeners of the webinar. By default, they don’t have permission to speak, unless allowed by speakers. If needed, they can interact using chat in Conversations, Questions and Answers, etc.

    There is also an Account holder – someone who sets up the webinar and the only person who can edit the details of the event before it starts. Account holder belongs to Speakers of the webinar by default. 


  • 2 - add participants from Address Book: you can add them one by one or select multiple participants

    Click the button Add from Address book:
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    Select participants (1) and click Add (2):
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    Note: Participants are added to the group (Speakers/ Audience) chosen above. So, if you want to add users from Address book to another group, make sure to adjust the setting accordingly:



  • 3 - import participants: click on Browse to select the CSV file on your PC (1) and click click Upload button to import the list of participants (2): 

    Note

    Make sure your CSV file is compliant with the required format: first_name, last_name, email, role (1 = speaker, 2 = audience), including headers.

    Example: 

    first_namelast_nameemailrole
    first_name_of_person1last_name_of_person2email@person11
    first_name_of_person2last_name_of_person2email@person22

    or download a sample CSV file: Sample Wizywebinar participants import.csv.


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  • Once imported, participants appear in the list of Speakers/ Audience, depending on their role

  • When the list of participants is complete, scroll down and hit Save button: 


  • A new dialog opens, make your choice, whether or not the invitation emails should be sent to the participants:

     

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Warning

Important: If you plan to customize an invitation email, the option of attaching a link doesn’t work. For customized emails, you can:


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Access control: Lobby, Early access, and Break-out rooms 
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breakout
breakout

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  • Private/ Public (1): if you choose Private, only registered/ invited guests can enter the webinar. If you choose Public, anyone with the link can join
  • Enable break-out rooms (2): the feature allows you to split participants into smaller groups.
  • Turn on lobby (3): this feature allows you to manage who enters the room. When enabled, participants show up in the lobby list and are held there, unless the webinar host allows certain participants to enter the webinar or decides to remove a participant from the list
  • Restrict early access (4): this option allows you to control how early participants can join the webinar
  • Make visible on your public page (5): this option lets you display all events scheduled from your account on a dedicated public page. Depending on registration requirements, users may be able to join or register for your webinars through this page
  • Password-protect any recordings associated to the session (6): enable password protection of meeting recordings
  • Enable chat emojis (7): allow using emojis in chat
  • At the session login require guests to provide (8): choose which information to request from guests when they join the session via the link. Guests are those people who didn’t register for the webinar and weren’t invited via email, so they don’t have a private link to join

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If you enable Break-out rooms, you have two options: 

  • Pre-assign breakout rooms when scheduling a webinar 
  • Create breakout rooms during the webinar 

To pre-assign breakout rooms:

1. Click Create room:

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2. Enter room name and click save. Create as many rooms as you need.


Note

Note: You can create up to 300 breakout rooms. After naming a breakout room, you can add the participants assigned to that breakout room. 

3. To add users to a room, click Assign user:

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4. Add users to your rooms:

To pre-assign breakout rooms using a CSV file:

1. Click on on Create rooms from CSV:

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2. Download the attendee list CSV file template and modify it accordingly (the file columns should follow the format: room_name, first_name, last_name, email):

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3. Click Browse and select the modified file. 

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Audio, Video and Content: starting audio and video broadcast automaticallyautomatically; setting default layout  layout  
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audiovideo
audiovideo

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  • Allow maximum one content piece opened (4):if enabled, any piece of content loaded from the Content Library is displayed in the Stage area, entirely replacing the previously loaded content regardless of type. In other words, the Stage area can never be split with multiple content pieces.
  • Default Layout (5): set  set the default layout for the session (Full screen, Tiled, or Thumbnail)
  • Panels position (6): choose the position of panels (Participants, Content Library, Q&A, Chat and Notes) in the session
  • Tile and thumbnail behaviour (7): define  define visibility of tiles and thumbnails containing broadcaster’s initials depending on the state of their camera and microphone (applies only to users with broadcast permissions and affects sessions and recordings)
  • Whiteboard (8): you have an option to choose which Whiteboard to use, the old one (Whiteboard 1) or the new Whiteboard 2 (default one)
  • Hide left panel in recordings (9): when the option is on, the left panel (the left panel in a synced layout, which may include Participants, Content Library, Chat or a set of other sections configured by a Speaker for the synced layout) is not displayed in recordings: 

Registration: allowing participants to register for a session

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  • Custom fields (1): here you can add your own custom form fields and decide if you want to make any of these fields mandatory during the registration process. If you have several custom fields, you can drag and drop them to change the order

  • Friendly URL(2): customize your registration URL rather than use the randomly generated characters to identify your event registration page
  • Require password (3): optionally require a password before a participant can complete registration
  • Limit registrants (4): limit the amount of people who can register for your event
  • Show message (5): once someone has completed the registration process, you can modify the message that is shown or redirect them to a webpage of your choice
  • Registration period (6): set a time limit after which participants are no longer allowed to register for your event
  • Event Photo (7): upload the image that represents your event. This can be a logo, a picture of the speaker, etc.

  • Logo For Social Media Sharing (8): upload the specific image for social media sharing that overrides the Event Photo
     
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Example of the Registration page:


To see the list of those who have registered or were invited to your webinar, go to the Reports tab and download the CSV or Excel file. You can find more information about reports in the 30282285 Statistics section of this guide.

Send invitations: Customizing invitation email, reminder and follow-up emails
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Send Invitations
Send Invitations

Click on the Send invitations tab. In this menu, you can customize the email sent out to the participants:

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  • Send a reminder email/ second reminder email (2): here you can decide when the first and the second reminder emails should be sent, as well as the content of these emails
  • Send a follow-up email to attendees/ absentees (3): customize emails to be sent out to those who attended the webinar, and to those who were invited but didn't attend
    When configuring reminder and follow-up emails, you also have an option to attach files and send a copy of the emails to yourself
  • Send a list of invitee join links to myself (4): tick it off if you want to receive a CSV file with the join links of all invitees to your account email
  • Email Header/ Footer (5): upload a custom image that should be used as a header or footer.
    Requirements to the image: 
    • Recommended dimensions: 200px wide, 50px high (Maximum: 600px wide, 600px high)
    • Format: png is preferred. gif and jpg will be auto-converted to png 
    • Filesize: Max 512 KB

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Click on the Address Book menu on the left-hand panel to access and manage your list of contacts. To add a user to the Address Book, click Add Contact, provide the necessary details, and click Save.  

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You may also add groups and indicate which groups your contacts belong to. To create groups, either use the Add Group button or use the Groups section when creating/ editing contacts. 

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If you want to test audio before joining, click Test audio:

To enter the room, click the Join button. After joining the webinar room, your Collaboration user status changes to DND.

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By default, you enter the room with the webcam and microphone disabled (you can change it in Audio & Video settings).

Click on the Camera and Microphone icons on the left panel to enable them:

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You can additionally activate HD video and reduce screenshare bandwidth in Video and Audio settings (see below).

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  • Move to speaker: gives administrative permission to a participant as well as the possibility to broadcast their audio and video
  • Give broadcast permission: gives permission to broadcast audio and video 
  • Give presentation permission: grants permission to the webinar's whiteboard, and a permission to start screen sharing
  • Rename user: allows to edit name of name of the participant during the webinar
  • Ban participant: allows you to ban participant for a period of time by their IP
  • Remove participant: expells participant from the webinar

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  1. Click on the three dots next to the lock icon and click Stop other broadcasts
  2. A new dialog opens, confirm by clicking Stop broadcasts:


Mute all

A Speaker has the ability to mute all other participants including other speakers. Tick off Mute newcomers if you want to mute new participants as they join a session:

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  1. Next to the relevant speaker's name click the muted microphone icon. Then, on the pop-up window that appears, press the Ask to unmute button:


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  2. The speaker is then prompted to unmute:

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Conversations

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Note

Questions & Answers are disabled by default, you need to activate the option in Workspace settings.


When inside a meeting, you have the option to ask questions as Audience and Speakers are able to answer them.

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Speakers can also clear questions and answers history and make all questions public and both Speakers and Audience can export history by clicking on the three dots in the upper part of the the Questions & Answers panel panel.

Live answer

This option allows you to show the message to everyone on the main screen and to answer it live.

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To open the in-meeting whiteboard, click on the Whiteboard button (Pencil icon) on the left panel. Speakers have a set of whiteboard tools on the right-hand side of the Content Viewer window for drawing on a whiteboard. The same tools, except for a pointer, are available for annotating shared documents:

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If you want to hide your cursor from other participants, click  click the Cursor button (1) on the Whiteboard and disabling the option “Expose my cursor to others” (2):

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Content library 

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  • Click on Create new in the upper part of the Content library panel. Click Upload file from the drop-down list and select the file to upload

  • Once the file has been uploaded, share it with the Audience:
    • Option 1. You can double-click the file you want to share
    • Option 2. You can hover the mouse cursor over it and click on the Eye icon next to the name of the file. File preview opens. Click Show from the file preview to show that file to the audience: 


The presentation opens on the same slide as the preview.

  • You can allow the Audience to download the shared file: click on the Lock icon next to the Download Arrow to give permission:


  • To stop sharing the file, click the button at the top right of the screen and confirm by clicking Close content button: 

     

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  • The shared file or folder is then marked as shared and is added to the Shared files folder:


  • The speakers you’ve shared the file/ folder with, can access them in the Shared files folder, download, and show to the audience.
  • To unshare the file/ folder, click on the three dots -> Unshare. AnySpeaker can unshare files that are shared by other Speakers:


Play a YouTube/ Vimeo video 

  1. Click on Create new in the upper part of the Content library panel. Select one of the options Add YouTube video /Add Vimeo video from the drop-down list
  2. New dialog Add YouTube video / Add Vimeo video opens, enter the URL of the video into the input field and click Add
  3. Double-click on the name of the video to show it to the Audience:

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You can also manage polls through your Content library.

Create a poll

  1. Click on the Polls tab from the Content library panel
  2. Click on Create new and select New poll 

    Note

    It is possible to import polls from a CSV file. 

    Before importing, download a template CSV file: Wizywebinar polls template.csv.


  3. Type your question into the field Add question. Click the + Add option and type your answer option into the field. You can add more answer options by clicking the Multiple answers check box



  4. When finished, click Save to save the poll in the Content library. Click Save and open to save the poll in the Content library and open it for your audience to vote: 


  5. To finish voting, click Close poll:

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Manage polls

After you close the poll, you have some other options by clicking on the three dots icon next to the question:

  • Share Results: share the results of the poll with everyone in your meeting
  • Add to group: you can create folders and organize your polls into groups
  • Remove from group: allows you to remove a poll from the group
  • Edit: allows you to edit the poll. You should Clear and Re-open the poll if new options have been added so that the audience can re-vote with the new options
  • Clear results: delete all previous votes in your poll
  • Export: export poll results in .txt.pdf or .csv format. We recommend exporting the poll results before ending the session
  • Delete: delete the poll 

Share polls

You can let other Speakers reuse your poll by adding it to the Shared polls folder. 

  1. Click on the three dots icon next to the necessary question and click Share

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  2. When notified that poll is shared without existing votes, click Share

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  3. The shared question appears in the Shared polls folder (1) and the question gets marked as shared (2):


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LivestreamLivestream

Through Livestream you can broadcast your meeting to a larger audience via Facebook Live or YouTube.

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  1. Open Wizywebinar tab in Collaboration
  2. Click Recordings from the left panel
  3. Click on the file to view the recording. If you want to download it, hover the mouse over and click the green arrow-down icon:


Besides downloading the recording, you also get the following options when you hover the mouse over it: copy the URL, play the recording, edit the recording name and description, delete the recording. All these actions are also available when you look for the required recording via the search field. 

When you click on the edit (pencil) icon next to the recording, the Edit section opens where you have the following options: 

  1. Edit recording Name and Description
  2. Enter Password to password protect the recording link
  3. Share recording link
  4. Share downloadable link

    Note

    Note: Downloadable link is not covered by password protection. 


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Export usage statistics 

Wizywebinar allows to export recording statistics which shows how often and extensively the recordings are played. For this, navigate to the bottom of the Recordings list to Export usage statistics to CSV or Excel and click on the preferred file format (CSV or Excel):

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Create bookmarks during recording

Note

Note: The feature is available upon request. The request should be sent to ksenia.babych@wildix.com.

Bookmarks functionality allows to indicate points of interest while the recording is running during a session.

  1. If the functionality is enabled, when recording starts, the Create Bookmark button appears at the top. Click on it to create a bookmark:


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2. Enter the Bookmark name and click Create:

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  1. Open Wizywebinar tab in Collaboration
  2. Click Recordings on the left panel
  3. Click Edit (pencil icon) next to the necessary recording
  4. Click Download Bookmarks 

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The file is uploaded in .json format and contains the following information: time, label (bookmark name), and user. 

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  • Enable synced layouts (disabled by default): More information in the chapter chapter Synced layouts
  • Enable live streaming

In addition, in this menu, you can change the number of thumbnail videos per page to be displayed for Full Screen Layout/ tiled videos for Tiled Layout and change the Language of the web interface.

Breakout rooms

Create breakout rooms

Note

Note: Recording and Live streaming features are not available inside breakout rooms.

If breakout room option is enabled, when entering the webinar, you can see the Breakout Rooms icon icon:

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The Breakout Rooms panel appears: click click Create Breakout Rooms:
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Choose how many breakout rooms you need and how to distribute your participants. Also, if required, you can set breakout rooms time limit. Once done, click Create rooms:


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The breakout rooms show up in the Breakout Rooms panel, where you can rename, delete, assign users, reset breakout rooms, and add users.

If you chose to assign users manually, you can click on the add user icon and select audience users you want to assign to the breakout room:

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If you click on the three dots icon next to the breakout room, you get the following options:

  • Rename the breakout room
  • Unassign all users
  • Delete the room

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Clicking the three dots icon next to a user, you can perform the following actions with the selected user:

  • Move to another breakout room
  • Unassign user

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Start breakout rooms

To start breakout rooms and divide participants into groups, click click Start breakout: 

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Manage breakout rooms

Here are the actions you can perform with breakout rooms:

  • Broadcast a message to all rooms: you can broadcast a message to all Breakout Rooms to announce some important messages or the end of the group activity 

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  • Join a Breakout Room: Speakers can join any breakout room at any time by clicking the the Join button  button next to the Breakout Room name:

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    Note

    Note: Breakout room participants can ask invite speakers to join the room if required:

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    Speakers get the relevant notification, informing which room they are invited to.


  • To leave breakout room, participants and Speakers can click the Leave breakout room button:

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End breakout rooms

To end all breakout rooms and pull back your participants to the main room, click the the Stop breakout button:

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Available screen layout modes

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  • Fullscreen: default mode where you can view one element at a time
  • Tiled view: allows you to split your screen so you can see multiple elements (up to 8 tiles) at once, including your own video. 
  • Thumbnail mode: similar to tiled mode, only that it keeps your own video at the bottom right side of the screen

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  • Open Settings -> Workspace, check the box Enable synced layouts and click Apply
  • Hover the mouse over the Screen icon in the bottom right-hand part of the screen and click Layout mode:


  • In the Layout mode, you can either arrange menus manually or choose one of the 10 predefined layout templates

  • For manual arrangement, select the menus that you would like your Participants to view: ParticipantsQuestions & Answers, Conversations, Content library

  • If you want to choose one of predefined layout templates, click the star icon to the left of the Apply layout and Cancel buttons:


  • Choose the preferred layout template:

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  • Remember that you can also resize and rearrange the elements of your workspace (explained in chapter Change layout). For example: 


  • When you are happy with the layout, click Apply layout in the bottom right-hand part of the screen

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  1. Click on the Schedule tab from the left panel and then hit history tab. In this menu you can view all the past webinar sessions 
  2. Hover the mouse cursor over a webinar and then click on the Pencil icon
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  3. Click Advanced options:


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  4. Open the Reports tabHere you can see a short Summary Report and download it in CSV or Excel:


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Integration with Wizyconf HW Station

Starting from Wizyconf App v 1.2.16, Wizyconf Station integrates with Wizywebinar, consult this documentation  documentation for details.

Other functionality

Protect sessions with end-to-end encryption (E2EE)

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Note

The feature is available upon request only. The request should be sent to ksenia.babych@wildix.com.

This option aims to protect sessions with end-to-end encryption (E2EE), which ensures that both audio and video streams, including screen share, are not being read or secretly modified by anyone other than the actual senders and their recipients.

The feature is available upon request only. The request should be sent to ksenia.babych@wildix.com.


Note

Note: E2EE is not compatible with Recordings, Live Streaming. E2EE is also not compatible with mobile - mobile users won't be able to join encrypted sessions.

Emoji Reactions

Note

Note: The  The feature is available upon request only. The request should be sent to ksenia.babych@wildix.com.

To enable emoji reactions, follow the below steps:

  1. Click on the the Gear icon  icon from the left panel -> select select Workspace
  2. Check the box next to Enable emoji reactions:


  3. Click Apply.

Once Emoji Reactions is enabled in Workspace Settings, you can access them by clicking the three dots icon on the left side of your screen (1) and select the Emoji Reaction icon  icon (2):

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Select the reaction you find more suitable for the situation, and click on it. Sent reactions appear at the bottom of the page:

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Customize Redirect URL at the end of a session

Note

Note: The feature is available upon request only. The request should be sent to ksenia.babych@wildix.com.

By default, speakers and participants are redirected to https://www.wildix.com/product/wizywebinar-platform/ at the end of a session. You can customize this link by sending us a request to ksenia.babych@wildix.com and providing the following details:

  • First/ Last Name and email of a person who has Wizywebinar access
  • Speaker Redirect URL
  • Participant Redirect URL

Our team will process your request and take the necessary actions to change the URL.


Set up virtual classrooms

With Wizywebinar, it is possible to create and manage virtual classrooms, check the dedicated documentation for details.

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