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Wildix Collaboration Mobile application provides access to Wildix Unified Communications from an Android mobile device. Android Collaboration Version: 4.0506.2219 To check the current version, go to Android changelog: https://www.wildix.com/new-releases-and-updates/collaboration-android-app-changelog/ Updated: July September 2019 Permalink: https://confluence.wildix.com/x/LYDt |
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Requirements:
- WMS version 3.8x/ 4.010x
- Android OS: 4.0 or higher
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Read about push notification: https://blog.wildix.com/en/what-is-push-notification-for-mobile-apps/
Login
Use your Collaboration credentials to access the mobile application:
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Starting from WMS Version 3.85 and Android app version 3.3.20 it it possible to use 2FA authentification authentication for login. The option can be enabled in Collaboration -> Settings -> Personal.
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VoIP: place a call via the PBX (recommended in case you have fast and reliable Internet connection)
Callback: you receive a callback from the PBX via Mobile network (make sure your mobile number is indicated in Settings -> Personal)
Direct Call: place a call via Mobile network via Mobile network
- Wildix devices registered to your account: select a device from the list
Start entering user’s name or number / extension in the Search field to find a user / a contact
Tap on a user / a contact you wish to call. Select number/ extension to place a call
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Tap Dialpad and select Function keys to switch to Function keys menu
Tap on a function key you wish to call
Select Call from thedrop-down list
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Note: function keys also allow you to monitor statuses, pick up calls, change statuses of trunks, timetables and switches, send DTMF etc. Check Appendix 2: Monitoring of colleagues and features with Function keys for more information. |
From Enterprise Contacts
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Note: by default the local contacts from your device’s phonebook appear in this menu. Contacts from your enterprise phonebooks appear in Contacts menu only after contacts sync (See Appendix 1: Sync of enterprise phonebooks with WildixDAV). |
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During a call you can navigate your device, open the App and tap Dialpad Active call to come back to the active call.
1 - Mute
2 - Video
2 3 - Hold
3 4 - Transfer. Select the needed option from the list: Contact (choose a contact from Contacts)/ Number (dial a number you wish to call from Dialpad)/ Function key (select FK to transfer the call)
4 5 -New call5 - Mute Record a call
6 - Speakerphone
7 - Conference (in case there is more than one active call)
8 -DTMF Hang up
9 - Hang up DTMF
10 - Switch back to Dialpad/ Function keys tabs to make a new call
Transfer
Blind transfer:
(transfer without notification)
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The feature allows you to view and control your own active calls on other devices registered to your account. You can hold/ resume such calls or , record, hang up a call as well as send DTMF.
Call continuity
With the help of Call continuity it is possible to pass your active calls on other devices to Android or another specific device:
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- Tap Call continuity button
- A call is automatically picked up on Android
To pass an active call to a specific device:
- Tap and hold Call continuity button
- Select a device from the list
- A call is automatically picked up on the selected device
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Note: to use mobile continuity, make sure that Dialplan rule "pbxfeatures (Features codes dialplan)" is added to "Included procedures" of the Dialplan used for managing calls. |
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Note: in case there is no need to monitor active calls or use Call continuity, you can switch back to Dialpad/ Function keys tabs. |
Chat
All the colleagues added to your roster appear in Chat menu.
Tap Chat
Use the search field to find a user
Tap a user and enter your message
Tap Paper plane icon to send the message
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Starting from Android Collaboration version 3.4.05, it is possible to participate in Ubiconf videoconference.
- Open a chat session with a user that sent you an invitation
- Tap on the invitation
- Select Join to enter the conference room or Call to access the conference in audio-only mode. Follow Ubiconf Videoconference User Guide for details
- To leave the conference room, tap Exit the conference (X)
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Warning |
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Current limitations:
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