Appendix 2: Monitoring of colleagues and features with Function keys

Owned by Ksenia Babych
Nov 28, 2017
1 min read

List of Function keys supported in Function Keys menu of the application and their explanation: 

  • Colleague

    • Monitor status (ringing/in call; dnd/away)

    • Call (tap the function key and select Call)

    • Call pickup (tap the function key while the status is “ringing” and select Pickup)

  • Speed Dial

    • Call number configured as speed dial

  • Trunk

    • Monitor status for BRI/FXO/GSM (green/red)

    • Call through this trunk (if green)

  • Timetable

    • Monitor status (green/yellow/red)

    • Change status (tap the function key and select Call)

  • Switch

    • Monitor status (green/red)

    • Change status (tap the function key and select Call)

  • 3 state switch

    • Monitor status (green/yellow/red)

    • Change status (tap the function key and select Call)

  • Group Pick up

    • Pickup a ringing call of user belonging to your ACL group on the same PBX

  • Call group

    • Monitor status (red=incoming call; green=idle)

    • Call a call group (tap the element and select Call)

    • Pickup a ringing call (tap the function key and select Pickup if red)

  • Send DTMF