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Requirements:

- WMS version 3.8x/ 4.01
- Android OS: 4.0 or higher

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Read about push notification: https://blog.wildix.com/en/what-is-push-notification-for-mobile-apps/

Login

Use your Collaboration credentials to acess the access the mobile application:

• Domain: enter PBX IP or domain name

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Detailed information can be found in /wiki/spaces/DOC/pages/30285992 Collaboration User Guide.

Menu description

1 - Contacts

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Place a call from Dialpad

• Tap Dialpad

• Select the mode to place a call:

• • VoIP: place a call via the PBX (recommended in case you have fast and reliable Internet connection)

  • Callback: you receive a callback from the PBX via Mobile network (make sure your mobile number is indicated in Settings -> Personal)

  • Direct Call: place a call via Mobile network

• Start entering user’s name or number / extension in the Search field to find a user / a contact

• Tap on a user / a contact you wish to call. Select number/ extension to place a call

Or

• Enter the number using Dialpad

• Tap the green Handset button

From Function keys

• Tap Dialpad and select Function keys to switch to Function keys menu

• Tap on a function key you wish to call

• Select Call from thedrop-down list

From Enterprise Contacts

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• Tap a contact in your Android contacts

• Tap a phone number that you wish to call

• Select Wildix

Support of URI for call generation

Thanks to URI support it is possible to generate a call by clicking on a link containing a phone number. It allows you to start calls from a browser using Wildix application.

Supported links:

• <a href="tel:[phone number]">

• <a href=”sip:[phone_number]”>

• <a href=”wildix:[phone_number]”>

• <a href="callto:[phone number]">

where [phone_number] parameter can also start with “+”;

To generate a call from a browser:

• Tap on a phone number you wish to call

• Select Wildix from the drop-down list

  
  

Answer a call

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Pick up a call of another user / a call group

You can also pick up a call of another user / a call group in case users can’t answer a call. it cannot be answered

• Go to Function keys menu

• Tap on a user / a call group who are receiving an incoming call

• Choose Pickup from the drop-down list

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Call management

During a call you can navigate your device, open the App and tap Dialpad to come back to the active call.

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7 - Conference (in case there is more than one active call)

8 - DTMF

9 - Hang up

Transfer

Blind transfer:

(transfer without notification)

• Tap Transfer button during a call

• Tap Contact to select a number from the phonebook or Number to manually enter the number

• Select a contact and tap the number / enter the number and tap the green Handset button

Attended transfer:

(transfer with notification)

• Tap New call button during a call

• Make a new call (select a contact from Contacts or dial the number manually)

• Wait till the other party answers (the previous call is now on hold)

• Tap Transfer button and select the call on hold to complete the transfer

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To switch between 2 active calls, swipe left/ right.

The second call will be is put on hold.

Control of active calls on other devices and Call continuity

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• Tap and hold Call continuity button
• Select a device from the list
• A call is automatically picked up on the selected device

Chat

All the colleagues added to your roster appear in Chat menu.

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You can also open a chat from live search results and History.

Send a File / an Image / a Post-It

Send a file / an image:

• Start a chat with a user

• Tap +

• Select the source. :

• Photo & Video Library 

• Downloads 

You can select the a specific album from Photo & Video Library on your phone and select files to be sent: 

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• Tap Details button (three dots) to view user's mobile number, email address (available only if it was added via Collaboration or WMS)
• In case this information is specified, you can place a call, send SMS or write e-mail email via external applications installed on your device

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Starting from Android Collaboration version 3.4.05, it is possible to participate in Ubiconf videoconference.

• Open a chat session with a user that sent you an invitation
• Tap on the invitation
• Select Join to enter the conference room or Call to access the conference in audio-only mode. Follow Ubiconf Videoconference User Guide for details
• To leave the conference room, tap Exit the conference (X)

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History

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Tap the double Arrowhead icon to view user contact details and a call log:

Archive / Delete calls

• Tap on a user to display the drop-down list

• Tap Archive if you want to archive a call

• Tap Delete if you want to delete a call

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Voicemails

• Tap Voicemail tab
• To download a voicemail message, tap 
• To playback a voicemail message, tap Play button
• Tap on a voicemail message to display to display the drop-down list: Call a user who left a message, Mark as read or Delete it

Or

• Select one or multiple Voicemails
• Click Mark as read or Delete icon 

Settings

• Account: login window

• Personal: contact details

• E-mail

• mobile number

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