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Info

Wildix Collaboration Mobile application provides access to Wildix Unified Communications from an Android mobile device.

Android Version: 3.1.22

To check the current version, go to Android changelog: https://www.wildix.com/changelog-of-wildix-collaboration-mobile-for-android/

WMS Version: 3.86

Updated: November 2017

Permalink: https://confluence.wildix.com/x/LYDt

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To use this application, you must be a user of a Wildix system and have fast internet connection that doesn’t block VoIP traffic.

Ports to open: https://manuals.wildix.com/ports-used-by-wildix-services/

Use of App outside the office network: the first time you make a login from the local network, the PBX sends the settings of the public network to the application (the same for connection from the public IP). The app tries to connect using the first IP and if it fails, it moves to the second one, thus ensuring the connection both when you are in or outside the office network.

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Read about push notification:
https://blog.wildix.com/en/what-is-push-notification-for-mobile-apps/

Login

  • Domain: PBX IP or domain name

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  • Tap Dialpad / Function keys to switch to Function keys menu

  • Tap on a function key you wish to call

  • Select Call from thedrop-down list


Note
Note: function keys also allow you to monitor statuses, pick up calls, change statuses of trunks, timetables and switches, send DTMF etc. Check Appendix 2: Monitoring of colleagues and features with Function keys for more information.

From Enterprise Contacts

Note
Note: by default the local contacts from your device’s phonebook appear in this menu. Contacts from your enterprise phonebooks appear in Contacts menu only after contacts sync (See Appendix 1: Sync of enterprise phonebooks with WildixDAV).

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  • Tap New call button during a call

  • Make a new call (select a contact from Contacts or dial the number manually)

  • Wait till the other party answers (the previous call is now on hold)

  • Tap Transfer button and select the call on hold to complete the transfer


Video tutorial: 


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