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Info

Wildix Collaboration Mobile application provides access to Wildix Unified Communications from an Android mobile device.

Android Collaboration Version: 5.0204.0805

To check the current version, go to Android changelog: https://www.wildix.com/new-releases-and-updates/collaboration-android-app-changelog/

Updated: August 2020December 2021

Permalink: https://confluence.wildix.com/x/LYDt

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To deactivate access to Presence and SIP server and stop receiving notifications, you can set your user status to Offline or log out from the app. Read the chapters Status and Log out for more info.


Note
Note: when the app disconnects from SIP / Presence server, the Android device disappears from the list of active devices in Wildix Collaboration interface. Once the application wakes up, it appears again in the list of registered devices.


Read about push notification:
https://blog.wildix.com/en/what-is-push-notification-for-mobile-apps/.

Login

Use your Collaboration credentials to access the mobile application:

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  • Start a chat with a user

  • Tap +

  • Select the source. :

    • Photo & Video Library 

    • Downloads 

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Multiuser cloud-stored group chats with possibility to add up to 500 participants and send pictures/ files. 

Warning

Limitations:

  • not available for PBXs with LifeTime/ Per Service licenses
  • no more than 100 group chats can be received from the server


Create a group chat 

  1. Tap + 
  2. Specify the group name and tap Done

  3. Add participants 

  4. Tap Done to finish 


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  • Account: login window

  • Personal: contact details

    • E-mail

    • mobile number

  • Ringtone: Change the default Wildix ringtone to Contact center: dynamically log into Call groups
    • Sign-On: enable this option and select Call groups in the Groups section below, to dynamically log into them.

    • Unavailable on away / dnd: This option auto-pauses you in all Call groups when your status changes to Away/ DND.
    • Groups: here you can see the list of all Call groups, both the CGs you’ve been statically added to (the toggle is greyed, the status cannot be changed on this page, only via WMS), and CGs you can choose for dynamic login.
      For more information, refer to the Contact centerchapter of Call distribution in Call groups guide.

  • Ringtone: change the default Wildix ringtone to one of your device’s ringtones

  • Features by call class (Internal, External, Blacklist, Whitelist):

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  • Install WildixDAV (optional): Sync sync your enterprise phonebooks. Read Read Appendix 1: Sync of enterprise phonebooks with WildixDAV for more information. Note: the option is disabled for Android 10 phones. You can use any 3rd party CardDAV sync tool instead.

  • Advanced: access and change these settings only if needed. More information on Advanced Settings in Appendix 3: Advanced Settings

  • About: Info info about App version and developer

  • Exit: quit the app

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