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Watch the video tutorial about setting up a W-AIR Multicell Network (registration is required):

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The architecture consists of three components:

1. Base station - an essential component of a DECT system. Wildix W-AIR base stations:

• Multicell base stations: W-AIR Base (End Of Life), W-AIR Base Outdoor, W-AIR Base Sync Plus, W-AIR Base Sync Plus Outdoor
• Single Cell base station: W-AIR Base Small Business. Documentation: W-AIR Small Business - Admin Guide, W-AIR Small Business R1 OLD - Admin Guide

2. Repeater - extends the signal coverage of the base station.

3. Cordless endpoints:

Wildix W-AIR handsets: W-AIR Basic (ex W-AIR 70), W-AIR 100 (End Of Life), W-AIR LifeSaver (ex W-AIR 150), W-AIR Med, W-AIR Office and W-AIR Headset. Follow the online Guides to get detailed information:   W-AIR DECT Handsets Guide, W-AIR Headset Guide.

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• Easier deployments
• Better coverage
• Less Base Stations

Network requirements

In order to minimize the impact from other devices on the network, the following requirements to the network infrastructure are listed: 

• A maximum number of 3 cascaded Ethernet switches are supported between the primary device and secondary devices
• Only switches, which fulfill the requirements regarding Ethernet synchronization according to IEEE1588, are recommended and officially supported
• All base stations must be connected to a dedicated DECT VLAN
• The DECT VLAN must be configured to the highest priority in all the switches that are connected to the DECT infrastructure
• The backbone network load should not exceed 50 percent of the total link capacity
• The Ethernet switch must be able to use DSCP as QoS parameter
• The network must support multicast datagrams from IEEE1588

Connecting 3 Repeaters in a chain:

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Bad network topology: (there are more than three switches connected in a cascade)

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• PoE switches or a 48V PoE power injector. Site survey is possible without network connectivity
• A DHCP server. If you are using Wildix PBX as DHCP Server, go to Settings → -> System → -> DHCP Server and search for the device among the DHCP leases. Detailed information on configuration: WMS Settings Menu Admin Guide.
• A W-AIR base. Reset the base station to the default settings
• A W-AIR handset. Before getting started make sure the handset is fully charged. The handset does not need to be pre-registered to a particular base. Connect the base station to the power injector and turn it on

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• Mounting screws x 2 and anchors x 2
• Plastic wall mount x 1
• Base station unit x 1
• Power supply adapter is not included (item can be ordered separately, code: PS-WAIR-Base-Sync-Plus - 5 pcs - 5V 2A EU, US, UK - Power Supply for WAIR-Base-Sync-Plus)

W-AIR Base Sync Plus Outdoor:

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Reset a repeater: press and hold the Reset button on the back side for more than 2 seconds (LED turns solid RED and then GREEN with a double pulsation).

LEDs of the Repeaters

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with a double pulsation).

LEDs of the Repeaters

W-AIR Network configuration

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Step 2. Create a W-AIR Network

Important:

• W-AIR Network consists of one or more gateways that belong to the same LAN 
• In order to be able to configure a W-AIR network, a NTP server is necessary. To configure the gateway to use the NTP server of the PBX, select the gateway and click Edit, then enter the PBX IP address into the line “NTP Server” and click Save
• In case you add a base station that previously functioned as a separate base station or belonged to a different W-AIR network, it’s necessary first to delete the base station, reset it and add it again to the WMS

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1. Go to the WMS menu Devices → -> W-AIR Networks → click  -> click Add
2. Enter the Name for your W-AIR Network

3. Select the gateways from the list on the left and move them to the list on the right. Make sure the Primary base station is the first one on the list (marked with (M))

   Warning
   Limitation: it is impossible to register a W-AIR Headset if the code of W-AIR network is different from "0000" (default code). Workaround: temporarily change the code to default one ("0000") , register and assign the Headset(s), and then change it back to custom one.

   
   

   
   

4. Check off "Sync Plus via Ethernet" option to enable sync over cable 

5. Click “Save”

6. W-AIR Network is created:

   
   

7. Go back to the Devices Menu, select your base/ bases and press “Configure/ Sync device” buttondevice button

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1. Log out (register to “unknown” account) by calling the Feature Code “Login” (“99” by default)
2. Select “Deregister” in  in the “Connectivity” menu  menu of the handset
3. Enter the Pin Code “0000”, then press “Yes”

Step 4. Set up Repeaters

In a multi-cell installation, up to 3 repeaters per base are supported:

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1. Enter the local IP address of the Primary Base Station into the field “Primary Base IP” (Devices -> W-AIR Networks -> "Edit" Network)
2. Connect all the base stations and add them to the WMS Network Server PBX
3. Set as DNS server for each base station (in Devices -> “Edit” Edit device) the PBX to which the base station must be connected
4. Set as DNS name “auto.wildixin.com” in the field “SIP Proxy” (Devices -> W-AIR Networks -> “Edit” Edit Network) to have all phones connected to the correct PBX (this is possible thanks to point 3)

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• Fix parts connected to Aruba HP switch will have expected jitter < 300ns
• Fix parts connected via 3 layer switch will have expected jitter < 500ns
• Fix parts connected via 7 layers switch will have expected jitter < 2000ns 

Diagnostics Logging 

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• System
• Calls
• Repeater
• DECT data
• Call quality.

System data

Free running explained

Free running is NOT an error state, but is a simple trigger state, indicating that some changes have to be made to ensure continuous DECT synchronization.

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1. If the base station does NOT have any active calls, the base will change to state Searching.
2. If the base station has an active call, this base will change to state Sync lost. After the call is released, the state will change to state Searching.

Call data

Repeater data

DECT data

Call Features 

DND, Call forwarding, Paging, Call intrusion, Intercom

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If you need to transfer a call to some third party when you have one active call and one call on hold, you can use in-call Feature codes (since it doesn't require opening a new channel): #8 for attended transfer and #9 for blind transfer. Consult Feature Codes and  #9 for blind transfer. Consult Feature Codes and Pre answer Services Guide for detailed information.

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Pre answer Services Guide for detailed information.

Upgrade Procedure of W-AIR system

FW upgrade of Base Stations

When there is the new FW available, the notification "Firmware available" appears in WMS → DeviceWMS ->  Devices.

To upgrade the FW, select one or multiple base stations, and click Configure/Sync. Wait for several minutes, during the FW upgrade, devices are rebooted. As soon as the upgrade procedure is finished, the new FW version appears in the Devices menu of the WMS, the base stations are no longer marked with the blue color.

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