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| Info |
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Wildix CDR-View is an extension of Wildix Collaboration, it serves to monitor in real time the call activity of the employees and provides online and offline reports related to the number of calls, costs, call duration, usage of trunks, etc, and allows you to analyze the activity of call agents and response groups. Updated: August 2023 Permalink: https://wildix.atlassian.net/wiki/x/3xbOAQ |
| Notewarning |
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NoteImportant: With the release of Analytics (CDR-View 2.0) in Collaboration, which covers the functionality of CDR-View, there are no further updates planned for CDR-View. CDR-View reaches end of life on December 31, 2024. Its functionality is substituted by Cloud Analytics (CDR-View 2.0) in Collaboration and CDR-View 2.0 Liveboard in x-bees. DocumentationCheck out documentation for more details: Cloud Analytics (CDR-View 2.0) in Collaboration, CDR-View in x-bees |
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