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Info

This document describes Wildix Management Portal Dashboards.

Updated: May 2023January 2024

Permalink: https://wildix.atlassian.net/wiki/x/9ATOAQ

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  • MRR: each Partner will be able to see their Monthly Recurring Revenue (OPEX)--including the actual MRR rate versus the committed MRR rate according to the blanket agreement
  • Reports: each Partner will be able to see separate reports on LifeTime PBXs, Licences Overusage, CLASSOUND Orders, Serial/ DID finder, Licences Expirations Calendar
  • Wildix Grand Prix: each Partner will be able to see their overall position in the global Wildix Grand Prix as well as rankings by country (see examples below)
  • CLASSOUND: each Partner will be able to see statistic reports of incoming and outgoing CLASSOUND calls including DIDs, duration, costs etc (see examples below)

MRR Dashboard

The dashboard displays Monthly Recurring Revenue (OPEX)--including the actual MRR rate versus the committed MRR rate according to the blanket agreement. On this tab, you can also see the news feed showing the last important Wildix updates.

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Here you can see the calculation of HWaaS, Licence, CLASSOUND services, as well as the Total and MRR Goal (the detailed interpretation of MRR Goal is present on MRR Billing tab).
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On the Data tab, you can also choose year and switch between Additional quarterly, Additional yearly, and Total MRR. 

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Here you can see what exactly formed your Actual MRR, documents/licenses/ services for each Reseller/End customer, and the expiration dates. Additionally, you can filter the data by a particular Reseller/ End customer, document, or license type, as well as PBX. By default, the whole current year is selected in the "Year/Month" field in the top left corner. Thus, the breakdown for the last month's MRR is shown. If you are interested in the MRR of a specific month, you can select it in the "Year/Month" field.


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  • View the details for End Users and their contribution to your MRR: click on the MRR Details tab to open the report

Here you can see your MRR by End Users by different periods, month, quarter, year, and total. Additionally, you can filter the data by a particular End User, End User code, serial or license type.  

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  • View the amount of early payment rewards and charges for late payments of invoices: click on the Early/ Late Pay tab to open the report

Here you can see the billing status as well as the amount of reward for early payment and charges for late payment of invoices.Image Removed 

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Early payments are encouraged and in case of paying an invoice a month before the due date, you get 1% off it, which is shown as a discount off the next invoice. The discount is calculated as a daily rate of 12% per annum, so every day counts. In case the invoice is overdue by three days or more, a blanket 12% annual interest on late payments is charged, calculated as a daily rate. If you want to enable early auto-payments, see instructions in the documentation How to process and pay bills directly via WMP

  • View the MRR graphs by Reseller/ User/ Licences by Duration/ Group: click on the Sales BI tab to open the report

You can filter the data by a specific period, Reseller/ User or Serial Number and Type of Service.
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  • Export data

You can export all the mentioned above reports:

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Here you can track the total amount of LifeTime PBXs for each Reseller/ End User and see the support fee. 

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  • View the list of LifeTime PBXs taking part in May-Oct 2022 Promo: click on the LT to Subscription Promo tab 

On this tab, you can see the total amount of LifeTime PBXs and the number of LifeTime PBXs taking part in the May-Oct 2022 Promo (highlighted in green and marked Yes in the Promo Applied column). 

Also, in the Credit note in Nov column you can view the amount to be credited in November 2022 for the PBXs taking part in Promo. And for PBXs, not taking part in the Promo yet - the potential amount of support fees (Credit Note Potential column).

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Note: 

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  • View the exact number of purchased and used licences: click on the Licences Overusage tab to open the report

Here you can see the exact number of purchased and overused licences for each Reseller/ End User/ a particular PBX.


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  • View status of CLASSOUND DIDs orders: click on the CLASSOUND Orders tab to open the report

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Starting from November 2022, CLASSOUND orders report includes the columns PBX SN and Temporary DID (Temporary DID is a part of CLASSOUND Instant Virtual Porting process, for more info refer to the document: CLASSOUND Instant Virtual Porting (IVP)). 


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  • View device/ service/CLASSOUND DIDs by Reseller/ End User: click on the Serial/DID finder tab to open the report

Here you can find device/ service/ DIDs for each Reseller/ End-User/ a particular PBX. Also, you can check PBX statuses. By default, only Active PBXs are shown, but you can search terminated ones as well (just select another value). In addition, you can view the current PBX WMS version as well as the information for the particular DID.


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  • View expiration dates of 1 and 5-year licences: click on the Licences Expirations Calendar tab to open the report

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  1. Select a report you want to export
  2. Hover mouse over the report -> click on More options (three dots) -> Export data 
  3. Select data, file format and click Export

Wildix Grand Prix Dashboard

By default, the dashboard shows your the Winners of the Wildix Grand Prix and the top-ten Partners in the global Wildix Grand Prix for the current yearquarter.


How-to:

  • See your position in your own country's ranking

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  • See the information based on Yearly/ Quarterly/ Monthly MRR: click on the corresponding button on the bottom of the page to switch: 
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  • View the information
  • for previous years: click on the year
  • based on MRR type (CLASSOUND, HWaaS, Licence): click on Service on the bottom of the page to switch:

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  • View the information
  • based on MRR type (CLASSOUND, HWaaS, Licence): click on Service
  • by Partners: click on the Partner button on the bottom of the page
  • to switch
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CLASSOUND Dashboard

The dashboard shows the detailed statistics of incoming and outgoing CLASSOUND calls and SMS. More information about the service:

How-to:

  • View statistics of calls: click on Stats of calls tab to open the report

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  • View statistics of SMS: click on Stats of SMS tab to open the report 

    The following data is available:

    • 1 - outgoing SMS: grouped by User, PBX, extension or Country, including the number of Included SMS, SMS quantity, total cost, and currency
    • 2 - incoming SMS: grouped by User, PBX, DID, including the total SMS quantity
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  • View the full list of SMS: click on List of SMS tab to open the report
     
    The following data is available:
    • 1 - outgoing SMS: grouped by User, including date and time sent, DID used for outgoing SMS, recipients' numbers and countries, cost, currency, and the total number of SMS 
    • 2 - incoming SMS: grouped by User, including date and time sent, DID used for incoming SMS, number sent from, and the total number of SMS 
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  • Export data

You can export all the mentioned above reports:

  1. Select a report you want to export
  2. Hover mouse over the report -> click on More options (three dots) -> Export data 
  3. Select data and and click Export

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