Page Comparison

Salesforce Integration v. 1.38 Date: 17.05.2024

Fix

[WMS-19813] - int: improved the login logic in Salesforce Lightning and Salesforce Classic integrations by adding notification in case of a CORS error, which requests to check if Salesforce Custom Domain is whitelisted in WMS and provides a button to copy the Custom Domain in one click

Documentation: Salesforce Lightning Integration - User Guide - English, Salesforce Classic Integration - User Guide - English

teams4Wildix Integration Date: 02.05.2024

Fix

[WMS-19595] - col: fixed an issue with Microsoft Presence Sync integration in which user presence changed to available when call duration was longer than 15 minutes

Documentation: teams4Wildix - integration of Microsoft Teams with Wildix PBX - Documentation

HubSpot and Salesforce Integrations in x-bees Date: 25.04.2024

Improvements

[WMS-19601] - int: made some performance and synchronisation improvements to Salesforce Auto Logging integration

Documentation: Salesforce Integration with x-bees

[WMS-19887] - int: improved the logic in HubSpot integration to avoid an issue when an unanswered call was logged as an answered one if there was a voicemail

According to the updated logic, all outgoing calls that are less than 15 seconds are logged as unanswered.

Documentation: HubSpot Integration with x-bees

teams4Wildix Integration Date: 10.04.2024

Improvements

[WMS-19103] - wim: improved the installation process of Microsoft Teams Presence integration 

• In WMS -> PBX -> Integrations -> Cloud Integrations, after clicking Install the integration, the status now changes first to Installing and only after the installation is complete, the status is changed to Installed.
• Added Warning and Broken statuses, displayed in Microsoft Teams Presence section on the Cloud Integrations tab in case of any issues with synchronisation (Warning status), or if the integration stopped working for some reason (Broken). Broken status is also displayed in case of an attempt to install integration with an account which is already used.

[WMS-19614] - wim: added possibility to disable presence sync between Wildix PBX and Microsoft Teams for agents who use phones only, which helps to avoid an issue when user status was displayed as Away when only phone was used 

How-to: Custom extensionAttribute “sipOnly” should be set in users Microsoft Account.

HubSpot and Salesforce Integrations in x-bees Date: 29.03.2024

Fix

[WMS-19498] - int: fixed an issue in which owner was incorrectly assigned in HubSpot and Salesforce Integrations in some cases

Salesforce Integration v. 1.37 Date: 22.03.2024

Fix

[WMS-19567] - int: fixed an issue with Salesforce Lightning integration in which any unsaved data (e.g. text of an email, etc.) was lost upon receiving an incoming call

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Zoho Integration Date: 18.03.2024

Fix

[WMS-19076] - int: fixed an issue, in which after ending a call in Zoho integration, “Dialed number is busy” notification was displayed

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• Salesforce Lightning Integration - User Guide - English
• Salesforce Classic Integration - User Guide - English

Fix

[WMS-18925] - int: fixed an issue with Salesforce Lightning Integration in which outgoing calls were logged as incoming

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Outlook integration Date: 06.02.2024

Fix

[WMS-19128] - int: fixed an issue with Outlook integration in which contact name during a call was displayed incorrectly due to Outlook contact lookup overwriting internal extension number

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HubSpot Integration 3.0.8 Date: 29.01.2024

Fix

[WMS-18612] - int: fixed an issue with HubSpot integration in which incoming group call was logged multiple times, for every user with the call ringing

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HubSpot Integration 3.0.7 Date: 15.01.2024

Fix

[WMS-18298] - int: fixed an issue in which outgoing calls placed from Deals and Tickets pages in HubSpot didn’t appear on the Calls tab

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teams4Wildix Integration Date: 04.01.2024

Fix

[WMS-18502] - wim: fixed an issue in which it was impossible to install MS Teams Presence integration due to an authorization error

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• PBX should be updated to WMS v. 6.05.20231229.4 or higher
• Cloud Analytics should be activated in WMS -> PBX -> Features
• Any other calendar integrations (Google Calendar or Microsoft 365) should be deactivated, otherwise Microsoft Teams presence sync won't work
• Important: If you have previously activated Microsoft Teams Presence, you need to reactivate it for 2-way presence sync

How-to:

• Go to WMS -> PBX -> Integrations -> Cloud integrations
• Click Microsoft Teams Presence
• Click Install and log in to your Microsoft account
• Once your user status is changed in Collaboration/ x-bees, it is automatically aligned in Microsoft Teams

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Salesforce Integration Date: 22.12.2023

Improvements

[WMS-17643] - wim: released a new version of Salesforce integration with x-bees

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Salesforce Lightning Integration v. 1.35.0 Date: 20.12.2023

Fix

[WMS-18141] - int: fixed an issue in which calls were not saved in the Activity section of the relevant contact in Salesforce in some cases

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HubSpot Integration 3.0.6 Date: 13.12.2023

Fix

[WMS-18412] - int: fixed an issue in which there was a notification asking for confirmation to leave the page when user wanted to open another tab or another section on the HubSpot page after completing a call

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Salesforce Lightning Integration v. 1.33.0 Date: 07.12.2023

Improvements

[WMS-18051] - int: added possibility to generate DTMF during a call from Salesforce Wildix integration 

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Salesforce Integration Date: 24.11.2023

Fix

[WMS-18547] - int: fixed an issue in which Hold button didn’t work in Salesforce integration in case x-bees Web was selected as an active device

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HubSpot Integration 3.0.5 Date: 23.10.2023

Fix

[WMS-18043] - int: fixed an issue in which some calls were not saved on the Activity and Call tabs in HubSpot and there were occasional pop-ups requesting to reinstall the application

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teams4Wildix Integration Date: 03.10.2023

Fix

[WMS-18085] - wim: fixed an rare issue in which Microsoft Teams presence sync didn’t work if user’s email contained capital letters

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Salesforce Lightning Integration v. 1.32.0 Date: 28.08.2023

Fix

[WMS-17747] - int: fixed an issue in which it wasn’t possible to create a contact without email in Salesforce Lightning integration

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HubSpot Integration 3.0.2 Date: 11.08.2023

Fix

[WMS-17634] - int: fixed an issue in which a call to a contact was not saved to Activity in HubSpot integration in case the phone number included spaces

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Datto Autotask Integration Date: 31.07.2023

Fix

[WMS-17683] - int: fixed an issue of Datto Autotask integration not connecting because *.wildixin.com could not be allowed in WIService

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Salesforce Lightning Integration v. 1.31.0 Date: 27.07.2022

Fix

[WMS-17618] - int: fixed a rare issue in which there was an error displaying call history in Salesforce Lightning integration 

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teams4Wildix Integration Date: 11.07.2023

Fix

[WMS-17452] - int: fixed PBX domain validation issue in teams4Wildix integration by adding possibility to a) enter custom PBX domain, that may contain numbers and hyphen; b) use different ports to connect, e.g. :8888

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[WMS-16406] - wda: added possibility to sync user presence status from Microsoft Teams to Collaboration / x-bees

How-to:

1. Go to WMS -> PBX -> Integrations
2. Proceed to the Calendars tab (or to x-bees tab in case of a PBX with x-bees licence)
3. Click Microsoft Teams Presence
4. Click Install
5. Log in to your Microsoft account

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SAP Business One Integration Update

Fix

[WMS-14104] - int: fixed an issue with adding a new contact in SAP Business One integration, in which symbol "+" and first digit of the phone number were cut off in the contact form

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HubSpot Integration Date: 08.06.2022

Fix

[WMS-14326] - int: fixed an issue in which after making a call to a contact in HubSpot integration via “Make a phone call” button, the further outgoing call via Collaboration dropped if user clicked on some menu on a contact page in HubSpot integration

teams4Wildix Integration Date: 03.06.2022

Fix

[WMS-14211] - int: fixed an issue in which it was impossible to use teams4Wildix integration if PBX domain name contained a dash (-)

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HubSpot Integration Date: 03.05.2022

Fix

[WMS-13906] - int: fixed some issues, including an error message asking to reinstall the app when user was making a call

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teams4Wildix Integration Date: 28.01.2022

Fix

[WMS-12777] - sys: fixed occasional one-way audio issue during calls from Microsoft Teams to Wildix devices, leaving PCMA codec as a default one and allowing to edit the list of codecs via teams4Wildix portal

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Salesforce Lightning Integration v 1.27.0 Date: 17.01.2022

Fix

[WMS-12824] - int: fixed an issue in which it wasn’t possible to make outgoing calls via Dialpad or load History

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Zoho Integration Date: 20.09.2021

Fix

[WMS-12129] - sys: recovered PhoneBridge public key to fix an issue in which Zoho integration didn’t work on some PBXs 

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Datev Integration v 1.1.15 Date: 06.08.2021

Fix

[WMS-11247] - int: fixed an issue with outgoing call duration missing if a call was placed via Datev

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Salesforce Lightning Integration v 1.26.0 Date: 17.06.2021

Fix

[WMS-11303] - int: fixed an issue with impossibility to log a call activity of a user in Activity tab

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Salesforce Integration v 1.24.0 Date: 25.03.2021

Fix

[WMS-10830] - int: fixed an issue with Contact name being not displayed if a phone number contained special characters in Lightning and Classic versions

Salesforce Integration v 1.23.0 Date: 25.03.2021

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[WMS-10542] - app: added a call duration timer to a call dialog window in Lightning and Classic versions

Fix

[WMS-10468] - app: fixed an issue in which a call dialog window disappeared after attended transfer in Lightning and Classic versions