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This document provides all the necessary information for large-scale deployment of Wildix Collaboration on Windows. Created: June 2018 Updated: April 2021June 2023 Permalink: https://confluencewildix.wildixatlassian.comnet/wiki/x/YgOIAQgxXOAQ |
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Large-Scale deployment using Microsoft Windows Installer
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MSI file for Windows: (silent installation mode for Collaboration Windows app – no pop-up confirmation windows during the app installation)
- https://files.wildix.com/integrations/win/collaboration/Collaboration-x86x64.msi (compatible with 64-bit OS)
Example of the installation command:
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> Collaboration-2.1.10-x86.x64.msi /qn host=yourhostname.wildixin.com hidePreferences=1 secondaryHost=yourhostname2.wildixin.com callControlMode=1 callBringToFrontMode=1 allowInsecureConnections=1 |
Parameters (stored in the register)
- host - host installation for all users on the computer
- hidePreferences (optional) - disable the settings menu for all users
- secondaryHost (optional) - Failover custom domain host
- callControlMode (optional) - login to Collaboration in call control mode
- callBringToFrontMode (optional) - open minimized or closed in system tray/ menu bar Collaboration on incoming calls
- allowInsecureConnections (optional) - allow non-secure connections in case of invalid SSL/TLS certificates
This sets the default settings for all users (note: if the user installs his/her host through the settings menu, the priority will be given to user settings and the admin will not be able to change them through the command line until the user removes the host).
Key path in the registry
- x64 - HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Wildix Collaboration
- x86 - HKEY_LOCAL_MACHINE\SOFTWARE\Wildix Collaboration
Fax Printer
Send faxes from Windows applications that support "Print" option. Documentation: Fax Printer for Microsoft Windows and Mac OS X.
MSI file for Windows:
- https://files.wildix.com/integrations/win/fax/WildixFaxPrinter.x64.msi
https://files.wildix.com/integrations/win/fax/WildixFaxPrinter.x86.msi
Headset Integration
Integration Service
Wildix Integration Service (WIService) is required by CDR-View, Popup App in Collaboration, WebRTC Phone Direct RTP and it includes the following components:
- Headset integration: Support for remote call answer / hangup and volume control from headset via USB connector on Windows.
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- Supported Wildix
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- Headsets: WHS-BT (
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- only with USB dongle from Jabra / Plantronics / Sennheiser);
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- Supported 3rd party headsets matrix:
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MSI file for Windows:
https://files.wildix.com/integrations/win/headset/WildixHeadsetIntegration.msi
Note |
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Requirement: Visual C++ Redistributable Packages 2015-2019 for x86 platform. Download from VC Redist 2019 x86. |
Outlook Integration
- Screen sharing component: Screen sharing from Wildix Collaboration and Wizyconf WebRTC-based conference, and remote desktop control.
- Fax Printer: Send faxes from Windows applications that support "Print" option. Documentation: Fax Printer for Microsoft Windows and Mac OS X.
- Outlook Integration: Features: Outlook calendar sync with Collaboration, user presence, pictures sync with Outlook, click2call, IM, call popup, caller name lookup, live search in outlook contacts, URL to create / edit contact during a call. Documentation
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- :
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MSI file for Windows:
Screen Sharing Component
Screen sharing from Wildix Collaboration and Wizyconf WebRTC-based conference, and remote desktop control.
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- https://files.wildix.com/integrations/win/screenshare/WildixScreenShare.msi
Integration Service
Wildix Integration Service (WIService) is required by CDR-View, Popup App in Collaboration, WebRTC Phone Direct RTP. Documentation: What is WIService.
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https://files.wildix.com/integrations/win/wiservice/WIService.msi
Note Requirements:
- Windows 10 (64-bit) and higher
- Microsoft .NET Framework v.4.0. Visual C++ Redistributable Packages 2015-2019 for x86 platform. Download from VC Redist 2019 x86
Silent installation mode
To set the silent installation mode, run the command:
Code Block msiexec /i "WIService.msi" wiserviceSilentMode=true
- To reset the silent installation mode, run the command:
Code Block |
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msiexec /i "WIService.msi" wiserviceSilentMode=false |
To have the application launched when system starts, run the command:
Code Block launchAtStartup=1
After Collaboration native app is opened for the first time on Windows, the app is automatically added to the startup.
Key path in the registry:
- x64 - HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Wildix\WIService\SilentMode
- x86 - HKEY_LOCAL_MACHINE\SOFTWARE\Wildix\WIService\SilentMode
Auto update option
To enable the option, tick off the box "Keep Wildix Integration Service up to date" when completing WIService setup. Windows Task Scheduler checks for updates every day at 01:00-06:00 or after starting PC. If a new version is available, it downloads a new installation package and runs it in silent mode.
You can also pass enableAutoupdate parameter during installation via cmd:
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msiexec /i WIService.msi enableAutoupdate=true/false /qn |
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- enableAutoupdate=true (enabled) / false (disabled)
- wiserviceSilentMode=false
If wiserviceSilentMode is set to true, auto update is not started up.
TAPI Driver
TAPI driver provides computer telephony integration and enables PCs running Microsoft Windows to manage calls and use other telephone services of a Wildix PBX. Documentation: TAPI driver.
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- https://files.wildix.com/integrations/win/tapi/WildixTAPI-x64.msihttps://files.wildix.com/integrations/win/tapi/WildixTAPI-x86.msi
Silent installation mode
- To set the silent installation mode, run the command:
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Browser content redirection - deploying Chrome extension using Group Policy
Browser Content Redirection can be enabled to achieve point to point audio and video with the PBX reducing latency and moving CPU usage to the client: https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/multimedia/browser-content-redirection.html
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- Import the Google Chrome ADMX files into your environment. For information about downloading policy templates and installing and configuring the templates into your Group Policy Editor, see https://support.google.com/chrome/a/answer/187202?hl=en.
Open your Group Policy Management console and go to User Configuration \ Administrative Templates\Classic Administrative Templates (ADM) \ Google\ Google Chrome \ Extensions. Enable the Configure the list of force-installed apps and extensions setting.
Click Show and type the following string, which corresponds to the extension ID. Update the URL for the browser content redirection extension.
Code Block hdppkjifljbdpckfajcmlblbchhledln; https://clients2.google.com/service/update2/crx
Apply the setting and after a gpudate refresh, the user automatically receives the extension. If you launch the Chrome browser in the user’s session, the extension is already applied and they cannot remove it.
Any updates to the extension are automatically installed on the users’ machines through the update URL that you specified in the setting.
If the Configure the list of force-installed apps and extensions setting is set to Disabled, the extension is automatically removed from Chrome for all users.
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To enable single sign-on on Active Directory and for import of users, read documentation: Import of Contacts and Users
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