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This Guide leads you through the process of Citrix Integration usage, starting from connection to Citrix Workspace and ending with usage of Collaboration. Created: November 2021 Permalink: https://confluencewildix.wildixatlassian.comnet/wiki/x/LQAkBgghPOAQ |
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Introduction
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- Calls
- Presence
- Desktop sharing and file transfer
- Shared phonebooks
- Video conference
- Chat and chat conference
- Fax printer
- Virtual post-it reminders
- Attendant console
- Geolocation
- Security thanks to advanced encryption system
- and many other, for more information, consult Collaboration User Guide
Citrix Integration web page: https://www.wildix.com/citrix/.
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- Deployed Citrix Workspace environment with virtualised Collaboration Native App and Chrome browser
Requirement
- UC-Business/ UC-Premium. Refer to https://www.wildix.com/licensing/ for details
...
- Headset call control button is not working: Answer and End call aren’t supported, only Volume up and down are supported. For details, consult Citrix known limitations
Demo video:
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Citrix Workspace Connection
Connect to your Citrix Workspace environment at mycompany.cloud.com, enter your credentials and click Log On:
To use the full set of the Integration features, you need to have Citrix Workspace App installed on your PC/ laptop. Click Detect Workspace to check if the App is present available on your computer:
Warning It is not recommended to use the web version of Citrix Workspace as it contains limited set of features.
If you don't have the App installed, check off I agree with the Citrix license agreement and click Download. If you have Citrix Workspace App already installed on your PC/ laptop, proceed to the further steps:
- Install the app CitrixWorkspaceApp.exe following the instructions
Once you install the App, click Continue to detect it:
Click Open Citrix Workspace Launcher to access the Integration interface:
Under the Integration interface, you get the access to virtualized Apps and Desktops, from where you can launch Collaboration:
Collaboration Usage
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Open a remote desktop session from Desktops section:
When connected, open Wildix Collaboration
Enter your credentials and click Login or use Login with Office 365 Sign-On option:
Users can benefit from all features offered by Wildix Collaboration, such as:
- manage calls
- send and receive faxes and SMS
- check Voicemails
- set up call forwarding rules
- participate in video conferences
- and other, for more information, consult Collaboration User Guide
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